Some of Our Top-Tier
Security Features
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Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
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- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
- Convenient Access hours
Public Storage Self-Storage Units at 2804 HF Shepherd Dr, Decatur, GA
Address
2804 HF Shepherd Dr
Decatur,
GA
30034
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Rent and pay for your space online – today.
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Move in during gate access hours.
Move-In & Access Hours
Mon-Sun 6:00 AM - 10:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Move-In & Access Hours
Mon-Sun 6:00 AM - 10:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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4'x4'Online only price$ 10/mo
Small 4'x4'- ground floor
- inside unit, swing door
- locker
$ 10 /mo $ 10Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 20/mo
Small 5'x5'- ground floor
- inside unit, swing door
$ 20 /mo $ 25Best Price Label+ one-time $29 admin fee
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Convenient Locations -
Budget-Friendly -
Advanced Security Features
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5'x10'Online only price$ 42/moSmall 5'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 42 /mo $ 53Best Price Label+ one-time $29 admin feeHurry! -
5'x15'Online only price$ 42/mo
Medium 5'x15'- ground floor
- inside unit, swing door
$ 42 /mo $ 53Best Price Label+ one-time $29 admin fee
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5'x15'Online only price$ 50/moMedium 5'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 50 /mo $ 63Best Price Label+ one-time $29 admin feeHurry! -
10'x10'Online only price$ 86/mo
Medium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 86 /mo $ 107Best Price Label+ one-time $29 admin fee
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
What can you expect from the
most trusted name in self-storage?
Nearby Self-Storage Locations
Self-Storage Near Decatur
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Decatur Storage Units Near I-20
Find storage units in Decatur near I-20. Let us help you get organized in the greater Atlanta area with our selection of indoor storage units and outdoor storage units in a variety of sizes.
Small Decatur Storage Units
From Exchange Park and Buck Godfrey Stadium to Sugar Creek Golf & Tennis Club, there are plenty of ways to stay active nearby. Use a 5x5 storage unit to keep all your gear in one place and avoid clutter at home.
A 5x10 storage unit is perfect for seasonal items like patio furniture, bikes, small appliances, and holiday decor.
Medium Decatur Storage Units
Downsizers, roommates, and growing families will love a 10x10 storage unit when you need to get a few pieces of furniture out of the way, from dressers and nightstands to desks and bookshelves.
Large Decatur Storage Units
Oversized hauls are well suited for a 10x20 storage unit, which offers up to five rooms of extra space. These large storage solutions are also great for local businesses that are expanding their operation and need offsite storage.
For unloading bulky items, choose an outdoor storage unit with drive-up access. We also have indoor storage units for those who prefer storing inside.
When you're finished storing, unwind with a trip to Panola Mountain State Park. While the day away with fishing, hiking, and biking in a serene setting. If you want to sleep under the stars, you can also settle in for camping. Be sure to see a show at the Fairview Performing Arts Center on your way home.
If you want a more metropolitan adventure, Atlanta is just a short drive away. Check out the Zoo Atlanta, or the Georgia Aquarium. Or, grab dinner downtown and catch a Braves game.
Use our eRental program to book a contactless move-in today!
We also have plenty of storage units at our Flat Shoals Road and Snapfinger Road Drive locations.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 752)
Tawana was awesome!! Thank you Public Storage
Tawana was an absolute gem! Very friendly, and full of great energy! She made the whole process a breeze, from showing me the unit to answering all my questions. A total pleasure to work with!
Tawana & Tasha are great Customer Service Reps, very, very friendly and welcoming. My rent was lower & the place is very clean. Thanks to them both.
Tawana was great to work with! She had lots of knowledge about the storage units and what they had to offer. She went the extra mile to show me various unit sizes that might work for my situation. I recommend this location.
Tawana did an awesome job helping me. Thanks so much.
Ms. Twanda helped me very well today.
Tawana was excellent, excellent, excellent!!!
Tawana was very professional and helped me find the right storage unit for my moving expenses.
Tawana was very professional and attentive to my needs.I would recommend her services to friends,family etc for storage needs.
Tawan was super kind. Knowledgeable, and showed me various units so that I could make my decision. Every company need a Tawana.
Pastor Roy C Moffett
Ms Tawana was a very nice and professional person. Thank you for a great experience.
Tswana was a great help , professional and helpful!!Thank you
Tawana was very helpful and prompt with assisting me with my unit
Mrs.Tawana was so nice she helped me get exactly what I needed thank you.If your looking for storage in Decatur this is definitely the place!!!!
Tawana has been a pleasure every time I encounter her. Thank you Public Storage
I received superb service at the Candler Rd/HF Shepherd Dr. location. Tawana, the property manager on duty, was professional, courteous, and provided thorough answers to all my inquiries. Corporate should definitely consider rewarding Tawana with a raise.
Miss Tawana is the best property manager in the business and I'm definitely coming back. I'm gonna bring my family my friends and everybody. This is the spot. Thank you so much for your help Miss Tawana
Tawana changed a rainy day into a sunny day. I work in Customer Service and i recognize great customer service when I see it. She’s a keeper.
Tawana was awesome!!!!
Tawana was a great, customer service was awesome, will recommend to family and friends.
Tanana is always very helpful and professional. Thank you Public Storage
Kelsey Gave Me Great Service!!
Netta & Kelsey Are A Hilarious! Great service
Tawana was great with excellent service
Tawana was great! She helped me finish off my rental that I had at a different location. She was also very patient with me as I had to take an important call in the middle of her helping me. People don’t have customer service on this level these days.
I came in for a storage unit and left with a smile wonderful customer service and even helped with some of my storage.
Tawana was great she was very professional and helpful I really enjoyed her service
Tawana was extremely helpful with making sure that my files and storage was updated.
I really appreciate the discount!!! I’ve been at the location for over 17 years!! Thank you😘😘😘. We be more caring and informative peopled like her!!!
Tawana went above and beyond to provide stellar Customer service. Thank you again Public Storage.
Normally I don’t leave reviews unless it’s a bad one however, the front desk agent Donnell asked me to leave a review based on his service provided. I must say I was pleased with the top notch. Customer service provide. Although I had to cancel my reservation because when I started to reserve a unit it made me reserve it and then log back into the system to add my name address phone number etc as I click on the unit to save it was a 10 x 10 for $51 on the web special I and immediately said this unit is no longer available it kicked me out the system I had to log back in I went ahead to reserve the 2nd# unit which is a different unit and we are 7 x 10 I believe for $83 or something like that I’ve been headed to reserve that and the system said this unit has been taken I tried again for the third time on a different unit after the first #2 said it was taken and of course the third time it said the unit has been taken please try again I was totally done with the location and public storage- please keep in mind I was sitting in my car outside the exact location trying to get in to the parking lot.
As of today 2-28 I was about to get extra space storage until Donnel gave me a call today to see why my reservation canceled. He took the time to search for availability at other public storages in the area however, the size storage room that I wanted for the price I was given online wasn’t the same at the other public storages. That’s why I canceled my reservations. Public store needs to fix this. I give a five star rating for the front desk guy, for taking the time to try and find me the storage with the same price but for public storage I have to give a one star.
Tawana was great. Thank you!
Ms.Tawanna was very helpful to me , and such a blessing for me in my unique situation, she was able to correct the situation at hand , for that I was very much grateful , and I would very much suggest any one to stop by and frequent this location, because she is by far the best 👌🏽 and service was amazing..
Tawana was Awesome! She helped me tremendously! She is very much a people’s person and I just am so appreciative to her for what she did to assist me.
Tawana was very kind and very helpful.
Yalonda was superb. Best Public storage I've encountered!
Tawana was so helpful!!! Friendly service.
Service provided by Tawana was outstanding. The process was made seem less and easy, I would definitely recommend to friends and family.
Great ppl , great location
Tawana muy buen servicio y me encanto el muy profesional me solucionó mi problema me encanta
Sometimes when You are not looking for help, it’s right in front of you. Public Storage, by South Dekalb ,” Ms. Tawana” is the Best help for my situation. Professionally ,patience, kindness, sincerity, with a bucket of smiles, goes a long way. I got my needs taken care of, 😃. The world needs more people like this young lady .
Public Storage, Thank You !!!
Tawana was Awesome! Great customer service skills. She was patient and friendly with a great sense of humor. Thanks for your patience.
I broke the key to my lock and Mrs. Tawana was an absolute joy to speak with. Her energy is infectious and you can't stop smiling. She's made this unpleasant situation enjoyable.
Ms.Tawana Was a great help today assisting me with getting a storage. She was very patient and professional when it came to helping me and made everything very smooth and easy for me.
Thank you soo much Ms Tawana you were great
Tawana and Lauren been a great help every second I was here. Nothing would be possible without their help. It made my trip here so much smoother than I thought it would be. Need a helping hand? make sure you come here and please ask for Tawana and Lauren !
Tawanna is the best with her customer service. She goes over and beyond.
Mrs Tawana was great.Good customer service and very helpful.
Tawana was most helpful and had the best attitude! She went over and beyond to get me taken care of in a timely manner. She put me in a better mood, just came from a different storage company that rubbed me the wrong way. I wish other employees could be more like her!!!!
Thanks Jeremy Q.
Tawana was very professional and knowledgeable. Thank you Public Storage
This review is based solely on the actions of Tawana at the HF Shepherd Dr location. She's the greatest and deserve recognition, 10 stars and a promotion. I was having an issue with charges on my account due to an error in their system that no one wanted to clear up but she fought hard to help me get them removed and I'm so grateful for her patience and willingness. Thank you Tawana you are the best!
Tawana gave me excellent service. Great job.!
Tawana and Jeff are awesome I lost everything in a house fire and they made me laugh and feel so much better they are awesome
Tawana was absolutely amazing, be sure to book with her. Customer service was top tier!!
Tawana was very nice and she me out in difficult situation.
Tawanna and Lauren gave great service. Thank you ladies and Public Storage.
Bought a new unit with no complications with the help of property manager Lauren. She was very friendly and professional in explaining the insurance along with everything else. I will be referring my parents to come by and purchase a storage unit as well.
Tawana was very professional and solving my issue I had with my storage unit
Tawana was great an excellent
Tawanda was very helpful and so nice.
Ms.Tawana was very helpful and answered all my questions.
Tawana was very helpful with providing me with all the necessary information and resources for my storage unit! Service was (Outstanding) thank you Public Storage for having such a wonderful customer service experience.
Tawana was awesome 👌
Tawana is very fast and professional...great service!
Tawana has excellent customer service and she was very patient with me.
Tawana is professional, fast and thorough..definitely worth every moment.
Tawana is thorough, very customer service oriented and professional. Considering the staff and service at this location before Public Storage took over, Tawana is greatly appreciated.
Customer care with Tawana was outstanding, as she input my information she also, talked me through everything. GOOD JOB TAWANA!!!
I love Tawana! Very pleasant and welcoming I recommend public storage. Store 2804 😌
Tawana = Greatness. This is where you want to be!!!
This location at shepherd dr has excellent customer service Ms. Tawana was very polite and kind and very helpful. Definitely recommend
Tawana was a pleasure she made the move in process easy highly recommend
Tawana was very nice
Tawana was great. Thank you
Hi my name is DETARRICE OWENS new customer @ public storage..my invite from Mrs tawana was awesome her customer service were amazing I was able to move my property in easy and on time.... her personality was different from any public storage I have ever experienced thank you team public storage I am more than satisfied!
Tawana has great help me understand and get the right storage space and best deals for renting storage at the location.
Ms Tawana was EXTREMELY HELPFUL with my reservation process. The courtesy, respect and friendly nature of her customer service was outstanding. The service and guidance throughout all my questions and/or concerns were answered in a proper understanding. Thank you very much Ms Tawana!
Ms. Tawana was great !!! Need more people like her!!
GREAT CUSTOMER SERVICE FROM MS. TAWANA it was a rainy day ls
Tawana was Awesome an I Appreciate the Customer Service very much she walked me through everything. 👍👍
Tawana is awesome and sufficient. She made the process smooth, easy, and fast.
Tawana was awesome and made everything easy for me
Tawana made sure everything was ok!
Tawana was great
Let me tell you. I was stressed about my storage situation and Tawana got me right. I thought I was going to lose my mind and she was patient in dealing with the situation. I finally got some relief! THANK YOU TAWANA! and DM...
Very friendly and knowledgeable staff. My unit is just right and easy to access.
Ms. Tawana was very helpful and extremely nice and she made the process extremely easy
Tawana helped me today She was very sweet had great advice was very informative had a great personality great customer service
Service was great and timely. Tawana was terrific! She helped me with all my questions and made sure I had a smooth enrollment process.
Tawana is very professional and was a pleasure to meet and get to know. I'll recommend business to you guys.
Tawana was so great !! She was a big help for me today really appreciate her .
I had a fabulous experience with this Public Storage. The manager, Taiwan (sp?) was a large part of this. She is very helpful and personal. Move-In was easy, I was able to get assistance from the on-site staff who were helpful and patient, and moving out sounds like it will be a breeze.
Tawana was great customer service an very helpful an desire a raise oh higher position thank you
I reserved a unit online and they did a good job...till I got onsite to find out the 10x15 unit I had secured was actually two 5x15s separated with a wall. Tawana helped make sense of my situation, got me an actual 10x15 and even got my rate lowered because it was one, not 2 units I was renting! Great work Tawana!👏🏽
Had a great experience with Tawana. Fast and friendly....Thanks
Tawana was great, fast and friendly. Thank you
Tawana was fast, professional and knowledgeable..Thank you again
Tawana was perfect, she really help me and was so sweet 🥰 any questions I had was on hand answering them
Tawana was very nice and professional. Great customer service.
Tawana was fast, professional and courteous. Thank you so much.
Great customer service from Taiwan! Will definitely use it whenever I need storage. Place was clean and was superb when it came to her knowledge of the property and questions I asked.
** This company was not a Public Storage when I wrote this review** It has recently been bought by Public Storage. My previous review was for the previous company.
Great
Tawana was awesome and very professional!!
Tawana was very helpful and personal. I think she should definitely be a manager of this place . The place is clean also
I came by today 5/26/24 to close my account. Tawana was very nice and accommodating. Her customer service was above and beyond. We had a great conversation and I’m glad I was able to work with her.
I worked with Lauren and she is the best!! Hands down 10/10 highly recommend!!!
Taiwan was very helpful she’s the best
On 4-18-24
Tawana has great customer service she assisted me on how to go online and make my payment
Lauren was absolutely outstanding!! She handled my issue expeditiously, and she was very courteous.
Excellence Customer Service from Ms. Tawana and Ms. Lauren. Highly recommend.
Tawana was great and fast in my small amount of time I had
I worked with Tawana this morning setting up a rental. She was courteous, attentive to my need to a space before committing, and promptly processed this sale.
Tawana's customer service was fast and professional. Thank you
Ms. Tawana was wonderful. She made the intake process easy and I can’t wait for my next experience with her!!
Tawana is a perfect example what public need
At this location handle everything with care she really deserves a 10 start
Ms. Taiwan is the bomb she had an office full of people and had us all laughing while she talked us through our transactions she's so sweet, fast and beautiful by the way😄
Tawana is a very helpful worker she works fast. In general shes a helpful worker
Just worked with Lauren and she was great she great helped me with everything I needed the entire process was smooth and simple thanks alot Lauren
Jackie was amazing not only did she carry herself in a very professional way she was very courteous. Her personality and professionalism would make anyone rent a storage here.
Public storage is very lucky to have Taiwan! She is an amazing individual who thrives on customer satisfaction. She will brighten anyone’s day Who comes across her path. I look forward to seeing you in the future. Keep up the amazing work
Taiwan is the best she's not playing about paying on time and keeping it clean around her property, Thank you Ms. Taiwan
Kiaran was very helpful thank you for being here and helping me
Laquantis was a pleasure she even got on me and asked me where my jacket was she is definitely a keeper… Thank you for such a great experience it’s the little things for me and for a stranger to be concerned means a lot🙏🏽
Taiwan is the Best she was serving 2 location at the same time. Her customer service is impeccable thank you
Friday 13th was really a Friday the 13th experience for me. However, due to what all was going on in my life. Laquantis Huey was a pleasant face and a no judgement tone. She was polite, and sincere. Laquantis was exactly what I needed. Please acknowledge her. From one black woman to another she was a delight. Professional 1000%
Just purchased a storage and Ms.Taiwan was so helpful. She listed all of my options and made purchasing my first storage so smooth. Laquantis was helpful as well as she gathered all the things I needed to protect my things in storage ie boxes, tape, and furniture wrap. I would definitely do business with them again.
Ms. LaQuantis is AMAZING! She was so patient and extremely kind. Customer service is really important to me and she went above and beyond to assist us. I will definitely share this location with my friends. Ms LaQuantis...YOU ROCK!
LaQuantis was a superb and patient customer service representative. She knew what to do in making a customer happy!
Taiwan was so helpful I actually was in a bind she was able to assist me, I truly recommend anyone in need of storage to store your belongings here!!!!
Taiwan Carmichael!! Words can not express my gratitude!!!! She was very personable and just a great energy! She made the process an awesome one!!! She is a great asset to your business!!! I had wanted to add to the review because Ms Carmichael is a beautiful and very professional person. I had to come back and sign a new rental agreement and she made the process VERY easy. I hope that she will continue great customer service with the public storage takeover.
It was a Kool experience.Ms.Taiwan and LaQuantis have great customer service
Thanks Taiwan
Friendly people, clean facility too! Laquantis helped me, she’s a sweetheart! Happy I decided on simply self storage.
Thank u
Great customer services tAiwan Carmichael and the other young lady also have great units..
Omg Taiwan Was Amazing !! My First time leasing a storage unit & she was more than helpful & informative. 10/10
Ms.Taiwan gave excellent customer service
Ms. Carmichael was a very good help and support
If I was to recommend any storage it would be simply self storage and ask for Taiwan Carmichael great customer service great attitude and nice smile she will get the job done with a smile on her face
Miss Taiwan Carmichael was a very big help and had great customer service .
Store manager Taiwan Carmichael was very helpful and friendly. I had a great experience being this was my first time at a storage facility.
Patient,kind,and very compassionate
I love Ms.Taiwan she was big help and very informative thank youuuuu
Thank you mrs Taiwan
Great customer service! The store manager, Taiwan Carmichael, always checks in to notify me before I accumulate any late fees. Wonderful experience thus far!
Ms.Taiwan treats us like family every time we come by…so we always stop by to speak to her. She is the sweetest
Taiwan and Laquantis is very very helpful people I just want to thank them both for their support and help in my time of need
Taiwan is always so sweet to me and my family. I've brought more of my family here
Thank you Lady's ya'll are the Best
This place is amazing! Customer service is through the roof! I recommend storing your stuff here .
Great customer service friendly amd efficient. Laquantis Huey was great. She got us what we needed drove us to our unit and all will do business again
Ms.Laquantis Huey was very helpful and the process was very smooth and quick and affordable
Ms.Taiwan Carmichael is so pleasant and she had great costumer service still just a lovely person.
Taiwan was vary helpful thank u so much for giving me ur best service ☺️
Simply Self Storage is a reliable storage unit with great customer service.
We received outstanding services from Taiwan Carmichael I will definitely recommend you considering this location 😊
Ms.T great!!!!
Ms. Carmichael ,Great Customer Service, articulated great ,also help us understand the ins and outs of storage, welcoming person , truly has a desire for her Job!!!!
The manager Taiwan was awesome and very helpful. She has A1 customer service.
Taiwan was so helpful & made me feel so welcome. I love her service & she made it understandable & easy to rent. Thanks
Tawanda is the best!!! She made the process very smooth and comfortable.
My process was easy and simple! Mrs. Taiwan was very helpful!!!
Laquantis Huey was an amazing help she made it easy she was professional fast and to top it off she was very sweet. I recommend simply self storage! Thank you so much for your great customer service and care Laquantis 😁
I really had a wonderful experience at Simply Self Storage ! Ms.Taiwan Carmichael and Ms.Laquantis Huey were very nice and helpful throughout my whole experience. I definitely recommend Simply Storage !
Taiwan Carmichael and Laquantis Huey were wonderful . 5 stars in customer service and support ❤️
Taiwan carmichael was a great help for me today
Laquantis hs great customer service
Laquantis H. Was so nice and friendly
Assisted me with everything I needed
Very easy process . I know my belongings are very secure . Thank you !!
Laquantis was extremely sweet and helpful. She was quick with the paperwork and clear on her instructions. Great Job!
On Friday 5/19/2023 Kira showed Great Customer Service!!!!
Laquantis went right to work as soon as i walked in with a smile. I already knew i was in trouble i was walking out of here with a unit. She went to the trouble to give me a crazy discount. and my process only to abouy 15min. sounds fake i know but believe me its real. Highly recommend stoping here just to find out.
Perfect and simple! Everything was smooth! Laquantis was amazing! She helped and explained everything to me!
Laquantis was very professional and helpful in finding me the perfect unit for my belongings, making for a quick and easy process. Thanks, Laquantis!
La Quantis was very helpful and professional.
She got me in and out in a short time
Excellent, attentive and transparent customer service from Ms. Taiwan.
Great service, very good customer service all around . Mrs .Taiwan was very good at helping me though everything ,
Very good professional great customer service
Very impressed with the pricing and unit size. Customer service was impeccable!! Easy process and I feel confident leaving my valuables here.
Very kind & efficient
Taiwan even gave me her cell to come back in she’s awesome
Taiwan's is the best she has the best customer service ever
Customer service was amazing and Ms. Taiwan was very straight forward. 10/10 Definitely recommend. Property was extremely clean. Loved it!
Simply Storage is a nice storage facility .. Taiwan Carmichael was really nice and patient with showing me around ..
Thank you Ms. Taiwan
They were all happy and excited and nice and helped us very nicely. Taiwan and laquantis were nice help when signing us up for our storage unit.
Gentle. Great communication. Perfect timing! Ms. Taiwan is lovely and lively 😊 Ms. Laquantis is very helpful, sweet and swift!!
Mane I went Simply Self Storage on Shephard Dr. in Decatur,Ga. and lawd have mercy I was ecstatically blowed away by the superior customer service rendered by Laquantis Huey.
Now this is more personal from myself. I have no knowledge but this young lady seems maybe to be single. She would be a beautiful spirit and partner to someone someday.
Love it here 🥰 Great customer service
Taiwan is the best 💕
I had a wonderful time with the owners and assistant of the unit. They walked me step by step on how the process works. With even accompanying me on a concern I had on door space. Absolutely recommend
Taiwan is very professional
Thank you🙏🏾
Thank you 🫶🏽
Taiwan made this process easy she even gave me her cell if I need her after hours greet customer service
Sells rep very nice and helpful, love the location
She was very friendly and very professional
Very friendly and beautiful smile
Taiwan made me feel like family she's sweet
Wow they were amazing I cannot believe the customer service I got today.And let’s not forget there was no Internet but they got the job done got me in a nice unit very clean and I wouldn’t pick another storage place to save my life Because the patient was remarkable
Ma Taiwan was very awesome made sure we got what we needed definitely professional service
LaQuantis was very helpful! She always answer all my questions and she is never rude. I definitely recommend her if you need any help!!!!
Very nice above and beyond customer service thank y'all
LaQuantis is amazing at her job. She was very informative and detailed and I love that about her. She was very efficient and kind!!
I just moved to the area and she went above and beyond and let me know about some restaurants nearby! Thanks so much! See you soon!
They really truly care about their customers. Thank you so much.
Awesome company and very professional. Kera is awesome.
Laquantis help us figure out which storage unit would be great for us ! She did an excellent job she was so nice and considerate cause we was so indecisive we thank her so much
I just want to give a big shout out to the decatur ga location for excellent customer service lead by management Taiwan and LaQuantis from the time my grandmother moved in to the storage, to the she short time she moved out they were hands on and willing to help I more people were like them 100 on customer service
Taiwan has a welcoming personality... She was helpful and reassuring with the storage security and information...
Mrs. Carmichael was extremely helpful and very professional
Very professional!
Great experience excellent customer service five stars
The move-in process went smoothly. The rate seemed to be slightly lower than Public Storage so I was really happy about that. Thanks Taiwan & team for explaining everything about the property and making the move-in process straightforward.
Taiwan is the best
Taiwan is the best
Thank you Taiwan
Great customer service fast quick service very nice lady
Great customer service
Taiwan Carmichael is awesome, sweet and knowledgeable of storage unit. I greatly appreciate her.
Taiwan was very helpful and made the experience very lighthearted and enjoyable.
Laquantis Huey was very professional and helped me get the right unit to fit my stuff excellent customer service
Hey real costumer … had a great experience with Laquantis Huey !! Great costumer service and very professional . Would highly recommend
Friendly service and helpful, Recommend to others seeking storage. Ms. Mitchell made the process easy
Taiwan Mitchell was very professional, kind and understanding. The business was very clean and organized and she treats her employees with even more respect. Y'all were awesome thank you so much!
Ms. Carmichael was very helpful and informative. I would recommend Simply Self Storage to all!
Taiwan was very helpful.
Excellent customer service Taiwan thank you
I came into this office after having a mishap with the first storage place I went to. (It was horrible and molding with rat droppings). I was greeted by The manager as soon as I came through the door and she asked me what my needs were. Upon telling her , she introduced me to her assistant Laquantis Huey and we drove to the unit and I loved it!!! She made me feel secure that my stuff would be okay here and safe as well as showed hospitality (I’m new to this area). The unit was very clean and I was sold after that. I wouldn’t recommend any other storage place around here!!!
Man when i say Laquantis showed me a round and was super patient with me. I now have two storages at a rate I can afford and is happy with the customer service. If I buy more stuff I can't fit in my house I will be back.
My experience was a 10/10. The person who helped me was Laquantis. She was so nice and made my love in her smooth.
Laquantis Huey she was a very good listener and helpful she did everything she could to make sure I got the unit I wanted it should be more people like her so thank u
Laquantis Huey was very helpful she help me find what I was looking for a she was patient with me so thank u
Ms.Laquantis she is in training and you'll think she been working here for a year .... GREAT CUSTOMER SERVICE AND THEY MAKE SURE YOU WALK OUT SATISFIED
Ms Taiwan and Ms Laquantis was so welcoming I appreciate your service. Thank you!
Best Rep
Taiwan was very knowledgeable, patient and very sweet & friendly
Very good customer service. The property manager there is the best!!!
Taiwan Carmichael has great customer service.She moved me in and explained everything so that I could understand it clearly.She has great customer service
Laquantis Huey was very professional and I recommend everyone to join..
I’ve had a great experience very patient and understanding & great communication she answered everything I needed I didn’t know what too get she helped me too understand about storages since it was my first one great job Laquantis Heuy
Thank you LaQuantis Great service
I just got to atlanta and looked for the fastest closest storage unit I could find i started to apply online an got distracted almost went to another one then I received a text from Laquantis about my inquiry so I came to simply. The customer service was really good definitely the best I’ve ever had a lot a storage facility she showed me my unit all that but what I really appreciated was the trasparency about pricing and the fact that I could tell she knew how to do her job and she was able to answer my questions she was super polite an postitive aswell happy I came by
Great job!! Will rent again
Thank you LaQuantis and Taiwan
Very thorough job. Pleasant personality.
Laquantis was very helpful during a phone call and was able to help me with all my questions and concerns.
Ms. Taiwan and Ms. Laquantis were extremely helpful, they answered all my questions and were very polite, their attitudes matched their beauty; beautiful. I highly advise using Simply Self Storage. I hope you get the same quality of service.
Best experience ever. Very professional and outstanding customer service. Thanks so much.
Very professional and great customer service. Thanks so much.
Taiwan was wonderful!!!
The staff was amazing 🤩
LaQuartis was very very helpful !! Very nice , she answered all of the questions I had. She let me see all the different size until I saw the one I like. I understood the pricing and if I have to get a storage place again I will be coming back here !! Thank you
Taiwan is awesome
Taiwan did an excellent job in getting me setup with rental space in a timely manner.
Mr. Marshall Stanley couldn’t get his phone to log in and he wanted to make sure LaQuantis was given an AWESOME review from him. He asked if Taiwan could for him.LaQuantis did a great job while the PM was out of the office.Thank you LaQuantis and Taiwan.y’all have excellent customer service.
Ms.Laquantis & Ms. Taiwan has excellent customer service and I’ll be recommending my friends here!!
Thanks to Ms Taiwan for the help when I came in very friendly and professional
I walked in and Taiwan was super nice and professional and everything was clean
Was a great experience coming in and finding my storage unit. Ms. Taiwan was very kind and helpful. Has great costumer service
Miss Taiwan and her assistant manager, LaQuantis were both super helpful and polite. On top of that compared to all of the other self storage facilities I went looking through this was absolutely the best deal available. The place is clean, neat and secure as Fort Knox. Super great choice for anyone needing a storage unit for any amount of time.
TAIWAN CARMICHAEL IS AWESOME VERY DETAILED. GREAT CUSTOMER SERVICE.
Taiwan Carmichael Is The Highest Aspect Of Professionalism.. I Walked Away Knowledgeable Of The Storage Facility And It's Functions. Five Stars+ Rating. Thanks So Much.
Manager Taiwan Carmichael
very helpful and understand with picking the right storage out of the three choices. Thanks
I love this storage service. The customer care is over and above. Taiwan is like family she really care about the people she helps.
Thank you for your service, it is always great to see that smile . 😊
I just wanna give a big Thanks to Ms. Taiwan she is truly a beautiful soul!! She is patient kind and helpful with great customer service. I was kinda worried about the location being on candler rd but once I got here and looked around and notice how clean she keeps this place and how other customers are comfortable with her I know I got a great deal out of this move !! Thanks for everything you are the best!!!
Thank you Taiwan for everything
Taiwan is a nice person she stay late for me to get my storage.
Taiwan is the best 🤩🤩🤩🤩
Ms Taiwan was awesome
Taiwan Carmichael was very kind, polite, and helpful. Highly recommend!
Taiwan Carmichael always take good care of me when I’m renting. She explains everything well & very detailed about the information that’s given.
Taiwan was the best customer service representative in the mfing world.
Ms.Taiwan Carmichael was very nice when I came in. She answered all my questions I had and very friendly. I enjoyed getting a space here. They are very clean and it smell nice .
Taiwan was very helpful my entire move she was very informative the entire process. Thank you and I appreciate your help.
Simple process thanks to Mrs Taiwan!! 👍🏽
Mrs. Taiwan was wonderful and very helpful. I purchased my unit online with ease. Then came to move in and everything was a breeze. Thank you
Ms Taiwan has the kindest spirit and beautiful smile
Ms. Taiwan was a great help she is too sweet and the best customer service
Thank you Taiwan
Patient,Awesome,Lovely Attitude and Energy. Thank you Mrs.Talwan Carmichael!
I appreciate Taiwan for putting my mind at ease before I go to the hospital I'm sure my stuff will be good..she so sweet and compassionate
Taiwan is such a gem! Love her customer service. Thanks for your patience.
Taiwan is Great and helpful
-Thank you
Very very helpful awesome costumer service 👏
Good unit
I loved my experience here with Taiwan C. She helped thoroughly and made everything easy for me.
Very helpful! This was my first time renting and Taiwan was very informative and made the process so easy!
Taiwan is the sweetest
Very understanding and easy to work with .
My experience was great! Ms. Taiwan Carmichael was a great help. She has a wonderful personality and I would love to do business with her again in the Future! Thank you.
Thank you Ms Taiwan for the best service and all my products
I just walked in meet Ms. Taiwan she knew exactly what i needed plus supplies
The staff here is amazing! Everything was easy from start to finish! I was taken on a golf cart to the unit and given a brand new lock and key! Rent is affordable and the unit is easy to access! Taiwan the property manager was the best to work with! Thank you!
☺️👏🏾🙏🏾
Taiwan was an amazing host she should be paid more she's simply amazing
I had a wonderful experience at this facility the customer service was amazing
Ms.Taiwan is very personable and polite thank you
Kira Was A Tremendous Help At This Location She Deserves A Raise For Her Excellent Customer Service. I Highly Recommend!!
Taiwan was amazing and extremely kind! Excellent customer service.
Taiwan is amazing!!! She actually made this super fun. If my whole rental experience is like this 1st day, I'll definitely recommend this place to everyone I can.
Great experience!! So nice and took care of everything I needed!!
Taiwan was a very helpful manager
Too much of my furniture got mildew. I had to end up throwing it away. If you see mildew on outside of storage door, do not put it in. My storage was right in front of the woods. First impressions are lasting ones. I had insurance, but associate talked me out of filing a claim. I regret listening!!!
Thank you,Taiwan for being so helpful and friendly
Love Taiwan!
She was o so very helpful. Really appreciate the help and time. 10 stars across the board !
Ms.Taiwan,
You made this a wonderful experience!
Thank You for your support!!
Thank you, Taiwan Carmichael
Ms. Taiwan was very pleasant and professional. From following up with me from my reservation to my walk-thru and signing she was very nice and has a beautiful demeanor! I am very happy with my selection in renting here and highly recommend it!
So let me tell you this place is ducked off by south dekalb Mall. Great rates and close to my home. The manager was extremely nice. Set up was easy. Great customer service
Best experience thank you Taiwan
Great customer service .. high energy love the service
Taiwan is amazing they provided great service.
Taiwan was very pleasant
Miss Taiwan at the front desk was a great help. She took my wife and I to our unit and had us laughing there and back. She is truly Great at her job.
Ms. Taiwan is AMAZING! Her customer service is definitely 10/10. Our experience was quick & efficient. She was very detailed about the ins & outs of the the unit. Thank you!!
Great customer service. Thank you
The host was extremely nice and yet direct and informative. It's been a good experience so far.
I had the most wonderful experience at simply storage!
The lovely Ms. Taiwan guided me through the whole process and made it easy for me to understand. She was very detailed and overall kept me smiling the whole time. Anyone looking for a storage place with outstanding customer service should surely try this company and location!
Ms. Taiwan let me in after she was supposed to be closed. She tried calling me to come but my voicemail wasn’t working properly. She helped me through a devastating experience she cared and I appreciate her kindness through my tears, God Bless you..Thank you so much for staying late to help me.
Easy access to storage units and solid location! I will say though, the room on the roads for people to drive by are a little small so if you drive a large vehicle, there's a chance you might block the entire lane because of how small each one is. Aside from that, good place!
Appreciate her professional help every nice
Miss Taiwan was so perfessional and nice i realy appreciate her
Thank you Taiwan
As a college student moving states Ms.Taiwan was such a great help at Simply Storage! As a storage holder she was there every step of the way! She guided us on every small detail and she even provided assistance without asking! Very grateful I chose this storage place!
I am leaving 5-stars for Ms. Taiwan. She helped us so much for the whole storage process and was very patient. I am really grateful for her for being so understanding and sweet. The storage place is also very accommodating and is in good condition.
Taiwan was awesome, with a beautiful spirit. Got me squared away quickly with no issues.
Taiwan made my experience pleasurable. She was very friendly. She helped me pick the best unit size for my needs. The process was fast, easy and affordable. I would definitely recommend Simply self storage.
Ms. Taiwan Carmichael was very pleasant explained everything perfectly took me on to examine my unit and showed me how to use lock very perfectional
Mrs.Taiwan Carmichael was very helpful and explained to me how to keep me unit climate control properly.Very loving spirit!!Wish I could give a 10 Star⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Taiwan was a great ! she helped us get the space we needed.
Ms. Taiwan Carmichael did my paperwork for my rental storage at Simply Self Storage on today. She informed me about the information regarding the rental space along with other information. She was very knowledgeable and she was very informative.
Great place if you are ever in need of storage. Affordable, easy and quick signup. Taiwan was awesome and very helpful. I highly recommend!
Ms Taiwan was very helpful an kind, thank you so much!
The process was incredibly quick and efficient. A class customer service from the property manager Ms. Carmichael.
She was very nice and funny and made us feel very comfortable.
Taiwan has always been exceptional. I've been an existing tenant for years and I came into the office and heard Taiwan helping a family in a bind with an urgent need for storage. She was extremely helpful and compassionate. She is Simply the BEST
I came in hoping to rent a storage unit but the size I needed was not available. Although it was her job, Ms Kiara searched and went over several different options that might work for me and even helped me reserve it. That is what you call going above and beyond. Plus this wasn’t even her normal work site. Thanks Kiara 💗
Taiwan thank for your sweet smile
Very clear and easy process. The storage units are very clean and Taiwan was very helpful
Thank you Taiwan
Ms Taiwan was very friendly and helpful. She is a asset to your company!
Taiwan was an amazing property manager! Very easy and efficient rental process.
Shae was a great help, she got me set up and ready to go on a unit!
The property manager Taiwan Carmichael is amazing!!! She was very knowledgeable and detailed oriented about the units. I appreciate her energetic personality and awesome customer service. The property was very well kept. Great Job
Came in today with my mom and Ms.Taiwan was amazing at helping with everything! She’s attentive and very polite! Definitely would recommend ANYONE here!
Thanks Ms.Taiwan
Shae and taiwan has the best customer service. Speedy process !will be back
THANK YOU FOR EVERYTHING TAIWAN & SHAE
Very helpful above and beyond for shea and Taiwan
Kind and helpful
you have excellent people like shae and Taiwan working at your facility I've enjoyed renting from you and have a good day
Thank you Taiwan
Taiwan made that too easy!! Thank you
Taiwan is the BEST
Ms. Taiwan is a BLESSING I Thank God for her. She’s so sweet and makes you feel like family..
Taiwan Carmichael was wonderful
Taiwan Carmichael the store Manager was extremely helpful. She made sure I had all the necessary info and supplies for my storage needs
Ms Takwan is very pleasant and professional. Great experience!!
Taiwan is really sweet. I bring my son wit me and she was such an angel.
Thank you so much Taiwan, I came in told her my story and she helped me the best news I got all month.. Thank you so much !!!!!!
Customer Service was very well respective, the over all service was excellent, fast and convenient
Thank you Shae and Taiwan
Taiwan Carmichael was a great person I would be doing going again...
Met a nice owner name Taiwan show me nice spaces of her property I will be renting from her please check her out booming prices
Taiwan was very helpful, excellent customer service.
Ms Taiwan was very nice and helpful I really appreciate everything
The manager here is AMAZING. She is so sweet, yet direct to where you won’t really have any questions. She takes pride in caring for her customers which is very important because it’s a storage unit. belongings are secured in HER building simply because of how it’s run and she runs it WELL!
I enjoed my tour with Taiwan Carmichael now I feel secure
Taiwan & Shae will get you the right size at a good rate. Thank you ladies
This is my 2nd time renting here...I really appreciate and love the staff....Thanks Taiwan & Shae
Thank you "Tower's High".....Taiwan....LOL!!!
Taiwan is very personable and professional. She answered all my questions and made my experience an outstanding one. She's awesome!
Manager Taiwan was timely and very professional. She honored my appointment and gave me a tour of the unit. Everything was quick and efficient. The area also feels very safe with a police dept next door. Would recommend.
Ms Taiwan was very nice an helpful an she showed me everything I need to know
Shay was very helpful and easy to work with getting me set up with a storage. She was very professional..great experience.
Taiwan Carmichael was very helpful! Super sweet , and has great energy! I highly recommend! 😊
Exceptional customer service, Ms. Taiwan is the best. Would definitely recommend to everyone!!!!
Taiwan and staff did a great job
Very helpful and understanding to my need very positive attitude very loving as a person she will help you the best she can and get you where u need to be glad I came here
I arrived shortly before closing at 5:55 but Ms. Taiwan was still happy to help me transfer my account from one unit to another one that better suits my needs. She even braved the bad weather to personally show me the unit and make sure it was clean, and made sure I understood the details of the transfer process. Happy to continue my tenancy with Simply Self Storage thanks to Taiwan's excellent service.
Taiwan is the best property manager I’ve ever met in my entire life. Her attitude, knowledge,her warmth, her humor, and charisma. She made this whole entire experience so amazing I just wanna go sit and chat with her everyday lol. I actually was having one of the worst days of my life and shenupliftednmenwithoutneven knowinf Z Thanks Mrs T.
I had a wonderful, seamless experience this morning, with Taiwan Carmichael. She was very knowledgeable of the entire process and assisted me with securing a storage unit within 30min. Great Job
This is a great place, the spaces are clean , the management is awesome…she was very nice. 5 stars!!
Taiwan has great customer service gave me options
Thank you Taiwan for being so kind
This will be my second time using this location! I love it and Ms.Taiwn was very friendly and helpful I will MOST DEFINITELY recommend this location to any and every BODY
Very good experience Ms. Carmichael was very helpful and nice. Good experience
Taiwan Carmichael was absolutely very helpful made the process very simple made me feel comfortable I'm coming from another storage facility and I'm very frustrated feel relieved at this point thank you for all your help
Miss Taiwan was very helpful especially with picking the best unit fir my family. I recommend to anyone to use this facility!
Ms Taiwan was very professional at helping me find the perfect storage unit for my furniture 👍🏾
Store manager Taiwan has by far the best costumer service in Atlanta
Mrs Taiwan was excellent in all ways I needed to secure my unit. I definitely recommend contacting her at Simply Storage. Thank you so much for your patience and time.
Thank you….Taiwan