Taiwan is the Best she was serving 2 location at the same time. Her customer service is impeccable thank you
Friday 13th was really a Friday the 13th experience for me. However, due to what all was going on in my life. Laquantis Huey was a pleasant face and a no judgement tone. She was polite, and sincere. Laquantis was exactly what I needed. Please acknowledge her. From one black woman to another she was a delight. Professional 1000%
Just purchased a storage and Ms.Taiwan was so helpful. She listed all of my options and made purchasing my first storage so smooth. Laquantis was helpful as well as she gathered all the things I needed to protect my things in storage ie boxes, tape, and furniture wrap. I would definitely do business with them again.
LaQuantis was a superb and patient customer service representative. She knew what to do in making a customer happy!
Ms. LaQuantis is AMAZING! She was so patient and extremely kind. Customer service is really important to me and she went above and beyond to assist us. I will definitely share this location with my friends. Ms LaQuantis...YOU ROCK!
Taiwan was so helpful I actually was in a bind she was able to assist me, I truly recommend anyone in need of storage to store your belongings here!!!!
Taiwan Carmichael!! Words can not express my gratitude!!!! She was very personable and just a great energy! She made the process an awesome one!!! She is a great asset to your business!!! I had wanted to add to the review because Ms Carmichael is a beautiful and very professional person. I had to come back and sign a new rental agreement and she made the process VERY easy. I hope that she will continue great customer service with the public storage takeover.
It was a Kool experience.Ms.Taiwan and LaQuantis have great customer service
Friendly people, clean facility too! Laquantis helped me, she’s a sweetheart! Happy I decided on simply self storage.
Great customer services tAiwan Carmichael and the other young lady also have great units..
Omg Taiwan Was Amazing !! My First time leasing a storage unit & she was more than helpful & informative. 10/10
Ms.Taiwan gave excellent customer service
Miss Taiwan Carmichael was a very big help and had great customer service .
If I was to recommend any storage it would be simply self storage and ask for Taiwan Carmichael great customer service great attitude and nice smile she will get the job done with a smile on her face
Ms. Carmichael was a very good help and support
Store manager Taiwan Carmichael was very helpful and friendly. I had a great experience being this was my first time at a storage facility.
Patient,kind,and very compassionate
Great customer service! The store manager, Taiwan Carmichael, always checks in to notify me before I accumulate any late fees. Wonderful experience thus far!
I love Ms.Taiwan she was big help and very informative thank youuuuu
Ms.Taiwan treats us like family every time we come by…so we always stop by to speak to her. She is the sweetest
Taiwan is always so sweet to me and my family. I've brought more of my family here
Taiwan and Laquantis is very very helpful people I just want to thank them both for their support and help in my time of need
Thank you Lady's ya'll are the Best
This place is amazing! Customer service is through the roof! I recommend storing your stuff here .
Ms.Laquantis Huey was very helpful and the process was very smooth and quick and affordable
Great customer service friendly amd efficient. Laquantis Huey was great. She got us what we needed drove us to our unit and all will do business again
Taiwan was vary helpful thank u so much for giving me ur best service ☺️
Ms.Taiwan Carmichael is so pleasant and she had great costumer service still just a lovely person.
We received outstanding services from Taiwan Carmichael I will definitely recommend you considering this location 😊
Simply Self Storage is a reliable storage unit with great customer service.
Ms. Carmichael ,Great Customer Service, articulated great ,also help us understand the ins and outs of storage, welcoming person , truly has a desire for her Job!!!!
The manager Taiwan was awesome and very helpful. She has A1 customer service.
Taiwan was so helpful & made me feel so welcome. I love her service & she made it understandable & easy to rent. Thanks
Tawanda is the best!!! She made the process very smooth and comfortable.
My process was easy and simple! Mrs. Taiwan was very helpful!!!
Laquantis Huey was an amazing help she made it easy she was professional fast and to top it off she was very sweet. I recommend simply self storage! Thank you so much for your great customer service and care Laquantis 😁
Taiwan carmichael was a great help for me today
I really had a wonderful experience at Simply Self Storage ! Ms.Taiwan Carmichael and Ms.Laquantis Huey were very nice and helpful throughout my whole experience. I definitely recommend Simply Storage !
Taiwan Carmichael and Laquantis Huey were wonderful . 5 stars in customer service and support ❤️
Laquantis H. Was so nice and friendly Assisted me with everything I needed Very easy process . I know my belongings are very secure . Thank you !!
Laquantis hs great customer service
Laquantis was extremely sweet and helpful. She was quick with the paperwork and clear on her instructions. Great Job!
On Friday 5/19/2023 Kira showed Great Customer Service!!!!
Laquantis went right to work as soon as i walked in with a smile. I already knew i was in trouble i was walking out of here with a unit. She went to the trouble to give me a crazy discount. and my process only to abouy 15min. sounds fake i know but believe me its real. Highly recommend stoping here just to find out.
Perfect and simple! Everything was smooth! Laquantis was amazing! She helped and explained everything to me!
La Quantis was very helpful and professional. She got me in and out in a short time
Laquantis was very professional and helpful in finding me the perfect unit for my belongings, making for a quick and easy process. Thanks, Laquantis!
Excellent, attentive and transparent customer service from Ms. Taiwan.
Great service, very good customer service all around . Mrs .Taiwan was very good at helping me though everything ,
Very good professional great customer service
Very impressed with the pricing and unit size. Customer service was impeccable!! Easy process and I feel confident leaving my valuables here.
Taiwan even gave me her cell to come back in she’s awesome
Taiwan's is the best she has the best customer service ever
Customer service was amazing and Ms. Taiwan was very straight forward. 10/10 Definitely recommend. Property was extremely clean. Loved it!
Simply Storage is a nice storage facility .. Taiwan Carmichael was really nice and patient with showing me around ..
They were all happy and excited and nice and helped us very nicely. Taiwan and laquantis were nice help when signing us up for our storage unit.
Gentle. Great communication. Perfect timing! Ms. Taiwan is lovely and lively 😊 Ms. Laquantis is very helpful, sweet and swift!!
Mane I went Simply Self Storage on Shephard Dr. in Decatur,Ga. and lawd have mercy I was ecstatically blowed away by the superior customer service rendered by Laquantis Huey. Now this is more personal from myself. I have no knowledge but this young lady seems maybe to be single. She would be a beautiful spirit and partner to someone someday.
I had a wonderful time with the owners and assistant of the unit. They walked me step by step on how the process works. With even accompanying me on a concern I had on door space. Absolutely recommend
Love it here 🥰 Great customer service Taiwan is the best 💕
Taiwan is very professional
Taiwan made this process easy she even gave me her cell if I need her after hours greet customer service
Sells rep very nice and helpful, love the location
She was very friendly and very professional
Taiwan made me feel like family she's sweet
Very friendly and beautiful smile
Wow they were amazing I cannot believe the customer service I got today.And let’s not forget there was no Internet but they got the job done got me in a nice unit very clean and I wouldn’t pick another storage place to save my life Because the patient was remarkable
Ma Taiwan was very awesome made sure we got what we needed definitely professional service
LaQuantis was very helpful! She always answer all my questions and she is never rude. I definitely recommend her if you need any help!!!!
Very nice above and beyond customer service thank y'all
LaQuantis is amazing at her job. She was very informative and detailed and I love that about her. She was very efficient and kind!! I just moved to the area and she went above and beyond and let me know about some restaurants nearby! Thanks so much! See you soon!
They really truly care about their customers. Thank you so much.
Awesome company and very professional. Kera is awesome.
Laquantis help us figure out which storage unit would be great for us ! She did an excellent job she was so nice and considerate cause we was so indecisive we thank her so much
I just want to give a big shout out to the decatur ga location for excellent customer service lead by management Taiwan and LaQuantis from the time my grandmother moved in to the storage, to the she short time she moved out they were hands on and willing to help I more people were like them 100 on customer service
Mrs. Carmichael was extremely helpful and very professional
Taiwan has a welcoming personality... She was helpful and reassuring with the storage security and information...
Great experience excellent customer service five stars
The move-in process went smoothly. The rate seemed to be slightly lower than Public Storage so I was really happy about that. Thanks Taiwan & team for explaining everything about the property and making the move-in process straightforward.
Great customer service fast quick service very nice lady
Great customer service Taiwan Carmichael is awesome, sweet and knowledgeable of storage unit. I greatly appreciate her.
Taiwan was very helpful and made the experience very lighthearted and enjoyable.
Laquantis Huey was very professional and helped me get the right unit to fit my stuff excellent customer service
Hey real costumer … had a great experience with Laquantis Huey !! Great costumer service and very professional . Would highly recommend
Friendly service and helpful, Recommend to others seeking storage. Ms. Mitchell made the process easy
Taiwan Mitchell was very professional, kind and understanding. The business was very clean and organized and she treats her employees with even more respect. Y'all were awesome thank you so much!
Ms. Carmichael was very helpful and informative. I would recommend Simply Self Storage to all!
Excellent customer service Taiwan thank you
I came into this office after having a mishap with the first storage place I went to. (It was horrible and molding with rat droppings). I was greeted by The manager as soon as I came through the door and she asked me what my needs were. Upon telling her , she introduced me to her assistant Laquantis Huey and we drove to the unit and I loved it!!! She made me feel secure that my stuff would be okay here and safe as well as showed hospitality (I’m new to this area). The unit was very clean and I was sold after that. I wouldn’t recommend any other storage place around here!!!
Man when i say Laquantis showed me a round and was super patient with me. I now have two storages at a rate I can afford and is happy with the customer service. If I buy more stuff I can't fit in my house I will be back.
My experience was a 10/10. The person who helped me was Laquantis. She was so nice and made my love in her smooth.
Laquantis Huey she was a very good listener and helpful she did everything she could to make sure I got the unit I wanted it should be more people like her so thank u
Laquantis Huey was very helpful she help me find what I was looking for a she was patient with me so thank u
Ms.Laquantis she is in training and you'll think she been working here for a year .... GREAT CUSTOMER SERVICE AND THEY MAKE SURE YOU WALK OUT SATISFIED
Ms Taiwan and Ms Laquantis was so welcoming I appreciate your service. Thank you!
Taiwan was very knowledgeable, patient and very sweet & friendly
Very good customer service. The property manager there is the best!!!
Taiwan Carmichael has great customer service.She moved me in and explained everything so that I could understand it clearly.She has great customer service
Laquantis Huey was very professional and I recommend everyone to join..
I’ve had a great experience very patient and understanding & great communication she answered everything I needed I didn’t know what too get she helped me too understand about storages since it was my first one great job Laquantis Heuy
Thank you LaQuantis Great service
I just got to atlanta and looked for the fastest closest storage unit I could find i started to apply online an got distracted almost went to another one then I received a text from Laquantis about my inquiry so I came to simply. The customer service was really good definitely the best I’ve ever had a lot a storage facility she showed me my unit all that but what I really appreciated was the trasparency about pricing and the fact that I could tell she knew how to do her job and she was able to answer my questions she was super polite an postitive aswell happy I came by
Great job!! Will rent again
Thank you LaQuantis and Taiwan
Very thorough job. Pleasant personality.
Laquantis was very helpful during a phone call and was able to help me with all my questions and concerns.
Ms. Taiwan and Ms. Laquantis were extremely helpful, they answered all my questions and were very polite, their attitudes matched their beauty; beautiful. I highly advise using Simply Self Storage. I hope you get the same quality of service.
Best experience ever. Very professional and outstanding customer service. Thanks so much.
Very professional and great customer service. Thanks so much.
LaQuartis was very very helpful !! Very nice , she answered all of the questions I had. She let me see all the different size until I saw the one I like. I understood the pricing and if I have to get a storage place again I will be coming back here !! Thank you
Taiwan did an excellent job in getting me setup with rental space in a timely manner.
Mr. Marshall Stanley couldn’t get his phone to log in and he wanted to make sure LaQuantis was given an AWESOME review from him. He asked if Taiwan could for him.LaQuantis did a great job while the PM was out of the office.Thank you LaQuantis and Taiwan.y’all have excellent customer service.
Was a great experience coming in and finding my storage unit. Ms. Taiwan was very kind and helpful. Has great costumer service
I walked in and Taiwan was super nice and professional and everything was clean
Thanks to Ms Taiwan for the help when I came in very friendly and professional
Ms.Laquantis & Ms. Taiwan has excellent customer service and I’ll be recommending my friends here!!
Miss Taiwan and her assistant manager, LaQuantis were both super helpful and polite. On top of that compared to all of the other self storage facilities I went looking through this was absolutely the best deal available. The place is clean, neat and secure as Fort Knox. Super great choice for anyone needing a storage unit for any amount of time.
TAIWAN CARMICHAEL IS AWESOME VERY DETAILED. GREAT CUSTOMER SERVICE.
Taiwan Carmichael Is The Highest Aspect Of Professionalism.. I Walked Away Knowledgeable Of The Storage Facility And It's Functions. Five Stars+ Rating. Thanks So Much.
Manager Taiwan Carmichael very helpful and understand with picking the right storage out of the three choices. Thanks
I just wanna give a big Thanks to Ms. Taiwan she is truly a beautiful soul!! She is patient kind and helpful with great customer service. I was kinda worried about the location being on candler rd but once I got here and looked around and notice how clean she keeps this place and how other customers are comfortable with her I know I got a great deal out of this move !! Thanks for everything you are the best!!!
I love this storage service. The customer care is over and above. Taiwan is like family she really care about the people she helps.
Thank you for your service, it is always great to see that smile . 😊
Thank you Taiwan for everything
Taiwan is a nice person she stay late for me to get my storage.
Taiwan Carmichael was very kind, polite, and helpful. Highly recommend!
Taiwan was the best customer service representative in the mfing world.
Taiwan Carmichael always take good care of me when I’m renting. She explains everything well & very detailed about the information that’s given.
Ms.Taiwan Carmichael was very nice when I came in. She answered all my questions I had and very friendly. I enjoyed getting a space here. They are very clean and it smell nice .
Mrs. Taiwan was wonderful and very helpful. I purchased my unit online with ease. Then came to move in and everything was a breeze. Thank you
Simple process thanks to Mrs Taiwan!! 👍🏽
Taiwan was very helpful my entire move she was very informative the entire process. Thank you and I appreciate your help.
Ms Taiwan has the kindest spirit and beautiful smile
Ms. Taiwan was a great help she is too sweet and the best customer service
Patient,Awesome,Lovely Attitude and Energy. Thank you Mrs.Talwan Carmichael!
I appreciate Taiwan for putting my mind at ease before I go to the hospital I'm sure my stuff will be good..she so sweet and compassionate
Taiwan is such a gem! Love her customer service. Thanks for your patience.
Great customer service from Taiwan! Will definitely use whenever I need a storage. Place was clean and was superb when it came to her knowledge of the property and questions I asked
Taiwan is Great and helpful -Thank you
Very very helpful awesome costumer service 👏
I loved my experience here with Taiwan C. She helped thoroughly and made everything easy for me.
Very helpful! This was my first time renting and Taiwan was very informative and made the process so easy!
Very understanding and easy to work with .
My experience was great! Ms. Taiwan Carmichael was a great help. She has a wonderful personality and I would love to do business with her again in the Future! Thank you.
I just walked in meet Ms. Taiwan she knew exactly what i needed plus supplies
Thank you Ms Taiwan for the best service and all my products
The staff here is amazing! Everything was easy from start to finish! I was taken on a golf cart to the unit and given a brand new lock and key! Rent is affordable and the unit is easy to access! Taiwan the property manager was the best to work with! Thank you!
Ms.Taiwan is very personable and polite thank you
I had a wonderful experience at this facility the customer service was amazing
Taiwan was an amazing host she should be paid more she's simply amazing
Kira Was A Tremendous Help At This Location She Deserves A Raise For Her Excellent Customer Service. I Highly Recommend!!
Taiwan was amazing and extremely kind! Excellent customer service.
Taiwan is amazing!!! She actually made this super fun. If my whole rental experience is like this 1st day, I'll definitely recommend this place to everyone I can.
Great experience!! So nice and took care of everything I needed!!
Taiwan was a very helpful manager
Too much of my furniture got mildew. I had to end up throwing it away. If you see mildew on outside of storage door, do not put it in. My storage was right in front of the woods. First impressions are lasting ones. I had insurance, but associate talked me out of filing a claim. I regret listening!!!
Thank you,Taiwan for being so helpful and friendly
Love Taiwan! She was o so very helpful. Really appreciate the help and time. 10 stars across the board !
Ms.Taiwan, You made this a wonderful experience! Thank You for your support!!
Thank you, Taiwan Carmichael
Ms. Taiwan was very pleasant and professional. From following up with me from my reservation to my walk-thru and signing she was very nice and has a beautiful demeanor! I am very happy with my selection in renting here and highly recommend it!
So let me tell you this place is ducked off by south dekalb Mall. Great rates and close to my home. The manager was extremely nice. Set up was easy. Great customer service
Best experience thank you Taiwan
Great customer service .. high energy love the service
Taiwan is amazing they provided great service.
Ms. Taiwan is AMAZING! Her customer service is definitely 10/10. Our experience was quick & efficient. She was very detailed about the ins & outs of the the unit. Thank you!!
Miss Taiwan at the front desk was a great help. She took my wife and I to our unit and had us laughing there and back. She is truly Great at her job.
Great customer service. Thank you
The host was extremely nice and yet direct and informative. It's been a good experience so far.
I had the most wonderful experience at simply storage! The lovely Ms. Taiwan guided me through the whole process and made it easy for me to understand. She was very detailed and overall kept me smiling the whole time. Anyone looking for a storage place with outstanding customer service should surely try this company and location!
Easy access to storage units and solid location! I will say though, the room on the roads for people to drive by are a little small so if you drive a large vehicle, there's a chance you might block the entire lane because of how small each one is. Aside from that, good place!
Ms. Taiwan let me in after she was supposed to be closed. She tried calling me to come but my voicemail wasn’t working properly. She helped me through a devastating experience she cared and I appreciate her kindness through my tears, God Bless you..Thank you so much for staying late to help me.
Miss Taiwan was so perfessional and nice i realy appreciate her
Appreciate her professional help every nice
I am leaving 5-stars for Ms. Taiwan. She helped us so much for the whole storage process and was very patient. I am really grateful for her for being so understanding and sweet. The storage place is also very accommodating and is in good condition.
As a college student moving states Ms.Taiwan was such a great help at Simply Storage! As a storage holder she was there every step of the way! She guided us on every small detail and she even provided assistance without asking! Very grateful I chose this storage place!
Taiwan was awesome, with a beautiful spirit. Got me squared away quickly with no issues.
Taiwan made my experience pleasurable. She was very friendly. She helped me pick the best unit size for my needs. The process was fast, easy and affordable. I would definitely recommend Simply self storage.
Ms. Taiwan Carmichael was very pleasant explained everything perfectly took me on to examine my unit and showed me how to use lock very perfectional
Mrs.Taiwan Carmichael was very helpful and explained to me how to keep me unit climate control properly.Very loving spirit!!Wish I could give a 10 Star⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Taiwan was a great ! she helped us get the space we needed.
Great place if you are ever in need of storage. Affordable, easy and quick signup. Taiwan was awesome and very helpful. I highly recommend!
Ms. Taiwan Carmichael did my paperwork for my rental storage at Simply Self Storage on today. She informed me about the information regarding the rental space along with other information. She was very knowledgeable and she was very informative.
Ms Taiwan was very helpful an kind, thank you so much!
She was very nice and funny and made us feel very comfortable.
Taiwan has always been exceptional. I've been an existing tenant for years and I came into the office and heard Taiwan helping a family in a bind with an urgent need for storage. She was extremely helpful and compassionate. She is Simply the BEST
The process was incredibly quick and efficient. A class customer service from the property manager Ms. Carmichael.
I came in hoping to rent a storage unit but the size I needed was not available. Although it was her job, Ms Kiara searched and went over several different options that might work for me and even helped me reserve it. That is what you call going above and beyond. Plus this wasn’t even her normal work site. Thanks Kiara 💗
It was great, they was very patient with me. I was supposed to be there on Monday,but didn't show until Friday afternoon. The manager Ms.Taiwan ,was Excellent, she was great, she explained everything. She Is Simply The Best...!!! Thank You
Taiwan thank for your sweet smile
Very clear and easy process. The storage units are very clean and Taiwan was very helpful
Ms Taiwan was very friendly and helpful. She is a asset to your company!
Taiwan was an amazing property manager! Very easy and efficient rental process.
Shae was a great help, she got me set up and ready to go on a unit!
The property manager Taiwan Carmichael is amazing!!! She was very knowledgeable and detailed oriented about the units. I appreciate her energetic personality and awesome customer service. The property was very well kept. Great Job
Came in today with my mom and Ms.Taiwan was amazing at helping with everything! She’s attentive and very polite! Definitely would recommend ANYONE here! Thanks Ms.Taiwan
Shae and taiwan has the best customer service. Speedy process !will be back
THANK YOU FOR EVERYTHING TAIWAN & SHAE
Very helpful above and beyond for shea and Taiwan
you have excellent people like shae and Taiwan working at your facility I've enjoyed renting from you and have a good day
Ms. Taiwan is a BLESSING I Thank God for her. She’s so sweet and makes you feel like family..
Taiwan Carmichael was wonderful
Taiwan made that too easy!! Thank you
Taiwan Carmichael the store Manager was extremely helpful. She made sure I had all the necessary info and supplies for my storage needs
Ms Takwan is very pleasant and professional. Great experience!!
Taiwan is really sweet. I bring my son wit me and she was such an angel.
Thank you so much Taiwan, I came in told her my story and she helped me the best news I got all month.. Thank you so much !!!!!!
Thank you Shae and Taiwan
Customer Service was very well respective, the over all service was excellent, fast and convenient
Taiwan Carmichael was a great person I would be doing going again...
Met a nice owner name Taiwan show me nice spaces of her property I will be renting from her please check her out booming prices
Taiwan was very helpful, excellent customer service.
Ms Taiwan was very nice and helpful I really appreciate everything
The manager here is AMAZING. She is so sweet, yet direct to where you won’t really have any questions. She takes pride in caring for her customers which is very important because it’s a storage unit. belongings are secured in HER building simply because of how it’s run and she runs it WELL!
I enjoed my tour with Taiwan Carmichael now I feel secure
Thank you "Tower's High".....Taiwan....LOL!!!
This is my 2nd time renting here...I really appreciate and love the staff....Thanks Taiwan & Shae
Taiwan & Shae will get you the right size at a good rate. Thank you ladies
Taiwan is very personable and professional. She answered all my questions and made my experience an outstanding one. She's awesome!
Manager Taiwan was timely and very professional. She honored my appointment and gave me a tour of the unit. Everything was quick and efficient. The area also feels very safe with a police dept next door. Would recommend.
Ms Taiwan was very nice an helpful an she showed me everything I need to know
Shay was very helpful and easy to work with getting me set up with a storage. She was very professional..great experience.
Taiwan Carmichael was very helpful! Super sweet , and has great energy! I highly recommend! 😊
Exceptional customer service, Ms. Taiwan is the best. Would definitely recommend to everyone!!!!
Taiwan and staff did a great job
Very helpful and understanding to my need very positive attitude very loving as a person she will help you the best she can and get you where u need to be glad I came here
I arrived shortly before closing at 5:55 but Ms. Taiwan was still happy to help me transfer my account from one unit to another one that better suits my needs. She even braved the bad weather to personally show me the unit and make sure it was clean, and made sure I understood the details of the transfer process. Happy to continue my tenancy with Simply Self Storage thanks to Taiwan's excellent service.
I had a wonderful, seamless experience this morning, with Taiwan Carmichael. She was very knowledgeable of the entire process and assisted me with securing a storage unit within 30min. Great Job
Taiwan is the best property manager I’ve ever met in my entire life. Her attitude, knowledge,her warmth, her humor, and charisma. She made this whole entire experience so amazing I just wanna go sit and chat with her everyday lol. I actually was having one of the worst days of my life and shenupliftednmenwithoutneven knowinf Z Thanks Mrs T.
This is a great place, the spaces are clean , the management is awesome…she was very nice. 5 stars!!
Taiwan has great customer service gave me options
Thank you Taiwan for being so kind
This will be my second time using this location! I love it and Ms.Taiwn was very friendly and helpful I will MOST DEFINITELY recommend this location to any and every BODY
Very good experience Ms. Carmichael was very helpful and nice. Good experience
Taiwan Carmichael was absolutely very helpful made the process very simple made me feel comfortable I'm coming from another storage facility and I'm very frustrated feel relieved at this point thank you for all your help
Miss Taiwan was very helpful especially with picking the best unit fir my family. I recommend to anyone to use this facility!
Ms Taiwan was very professional at helping me find the perfect storage unit for my furniture 👍🏾
Store manager Taiwan has by far the best costumer service in Atlanta
Mrs Taiwan was excellent in all ways I needed to secure my unit. I definitely recommend contacting her at Simply Storage. Thank you so much for your patience and time.
Excellent customer service Thank You, Taiwan
I'm looking forward to storing here Ms Taiwan is awesome
my husband and i came in and mrs.taiwan carmichael was so so so amazing she really took care of is and the process was so quick thank you so much
Taiwan is great and knowledgeable!
The Staff is always pleasant and knowledgable!
Thank you for great customer service Taiwan
I really enjoyed Mrs Carmichael. She was very professional and helpful.
Thank you for keeping me us sweet
She was very professional and friendly will be back forsure!🙂
Taiwan is absolutely Amazing !!!!!!!! Professional as well as Considerate…..Thank you for bring me a since of ease during these trying times….🙏🏾🙏🏾🙏🏾
Ms. Taiwan was very helpful & sweet.
I had a great visit thank u Thank you Taiwan
Simply Self Storage Was The First One We Can To And When We Walk In We Were Greeted By Taiwan Carmichael She Was Very Polite, Sweet And Kind. She Answer Any Questions We Had. I Will Be Telling Everyone About Simply Self Storage.
Dominic is very professional, office is clean, the unit I’m getting is okay and will do for the month or two that I’m staying
Very professional. Everything was quick and easy
Great customer service, Dominic was a great very handsome guy had laughs and all even forgot that I came for a unit.!!
Thank you so much Ms. Taiwan
Taiwan is very professional and willing to do everything she can to get the job done.
I had a great experience! Taiwan was so sweet and made the process so easy! She was a true help💕
Thank you Taiwan I appreciate your kindness and for being so sweet
Manager at this location was very helpful and knowledgeable, she provided excellent customer service and great information. Would definitely recommend this location.
Mrs Taiwan has great customer service
Taiwan was super sweet and informative from A-Z! She made my experience very pleasant.
Ms.Carmichael was very professional and also very knowledgeable of facilities.Overall had very good tour of facilities and honest. Appreciate it all
Store Mgr Taiwan Carmichael was phenomenal and took us under her wing. She was complimentary and welcoming. She provided excellent customer service and we are thrilled we chose Simply Self Storage. Thank you Taiwan for providing us the BEST experience!!!!!!
Taiwan Carmichael was excellent and made certain the move in was very smooth!! I LOVED HER CUSTOMER SERVICE!!!
It's a very clean and good price.
Great experience very professional
Very professional. Property manager has a beautiful personality!
Taiwan Carmichael was so helpful, she was super sweet and showed me the storage before I rented it, she was the bomb!!
Great service and quick Dominique was very helpful with getting my aunt situated with a small unit Thank you
Dominic provided excellent customer service
Taiwan was very nice and made sure I had everything I needed
Mrs Carmichael awesome people's. Thank you for all you do.
Very polite and informative. Had great service and reasonable rates.
A wonderful lady help me and made me feel comfortable....no discount but her professionlist was Superior.
Ms. Taiwan Carmichael was absolutely awesome, professional, personable, and informative! It was a pleasure working with her!
Miss Taiwan was very professional, she amazing! definitely recommend you stop by and seeing her. Thank you miss Taiwan.!!!🙏🏾😇
Thank you Taiwan you're very helpful all the time.
Exceptional service. Professional and welcoming!
Thank you Taiwan you did an excellent job with gettibg me the right space
Great People Great Service Fast Dommie & Taiwan
I anticipated a complicated process, so I went in early in expectation of a long day. Not the case Taiwan was FABULOUS!! I was in and out in less than 30 minutes, she was kind, engaging and authentic.
Taiwan Carmichael whch is the propertymanager and her assistant Dominic have really made my day they were so helpful to me and my grandmother she's 88 years old and disabled,on Tuesday a tree fell in her house which left her outside and she has to put her things in storage which I recommend the Simply self storage because they seemed like one of the cleanest place I've seen, I'm very grateful that we chose this storage unit, ,5 stars to that guys
Dominic was beautiful and sweet great service and she gave me candy!
Thanks for your help getting me the right sized unit.
I had a really good online and in person experience
DOMINIC IS VERY FRIENDLY AND KNOWLEDGEABLE. APPRECIATE HIS HELP
Great experience ! Dominic was extremely knowledgeable and professional!!
Dominic was very helpful, informative, and professional. He provided me with great advise for different storage unit sizes. I'm very grateful for the ease of my transaction.
Ms. Taiwan Carmichael was very helpful and courteous. Also very caring of other tenants needs as well as my own
Thank you Taiwan & Dominic
Taiwan Carmichael was excellent very , helpful , and a great personality
Great experience, arrived early and greeted with a energetic bubbly personality. Glad I came to this location
Taiwan is very helpful and knowledgeable, which made my enrollment even easier and better
My experience with Simply Self Storage and its staff, namely Ms. Taiwan Carmichael, was simply awesome. Ms. Carmichael is extremely nice and friendly. She is very professional and provides quality service, ensuring that I understood all the paperwork, the gate keypad, explaining how to properly close the storage door, to make sure it's locked properly, and how to prevent moisture in the unit. She really left no room to ask questions, because she's so thorough in her profession. I really enjoyed the office visit.
Taiwan Carmichael is awesome. Wonderful spirit. great property manager
This was an excellent experience from start to finish. Taiwan the property manager was friendly, thorough, and helped me find the best storage unit based on my needs. I highly recommend this facility if communication and safety is most important to you!
My experience with Taiwan was amazing. She make the process so easy and she so helpfully. I would definitely recommend this place.
As I was searching for a good storage unit today, I almost gave up due to the ones before was occupied, I then turned on H.F.Shepherd drive, and saw Simply Self storage facility, I entered the building and was greeted with a warm, comforting hello from the facility manager Ms. Taiwan, she took the time to explain clearly the process of renting a unit, and even suggested different kind of covers for items of mine that needed to be protected securely, she walked me out to the grounds and showed me the unit and had me demonstrate to her locking up the unit properly &, operating the gate code, she even told me that if I should have any issues to call no matter the hour, with that assurance I knew I found the right storage facility that works for me, at the end of the renting agreement I told her that her customer service was awesome, not often you go to business place and receive such good service, and I thank her for that experience, in closing I would recommend anyone who asks me for the best in town space for renting ,with no doubt saying SIMPLY SELF STORAGE is the place to go, Thank you again Ms.Taiwan for an awesome customer service🌻💯👍
I was serviced by Dominique and he was excellent! Very informative and patient. I would recommend getting a unit here.
Great place. No issues with any items
Taiwan Charmichael is absolutely the best. I've never seen the act of kindness in customer service that she gave. You need to give her a $5.00 raise. She deserves it.
Dominic was very helpful, premises very clean
TAIWAN CARMICHAEL WAS GREAT GREAT CUSTOMER SERVICE
I absolutely love it here, great customer service! Taiwan is amazing and made the entire process super easy !
Ms.Taiwan was so helpful and great customer service!!! in and out fast!!! And explain everything very well!!! Thank you
Thank you Taiwan for a great experience
Very good customer service
Ms. Taiwan Carmichael was the best help. Thanks
Great associate! Well taken care of space! I reserved my unit online and had no trouble getting signed in when I visited the office. I was helped after hours, and that surely as a blessing that I needed. I would recommend this self storage for sure.
Mrs. Taiwan was very nice and helpful.
Thx u to Taiwan Carmichael for her kindness and knowledge of what she do at Simply self storage.
Taiwan Carmichael was very professional And promp. She is a people person. And She got down to business and we was please.
Thank you Taiwan great experience
Experience was awesome. Mrs Taiwan was so helpful! Thanks!
Miss Taiwan Carmichael at simply self storage is the best staff member we've delt with here we've been here for 5 year's. She has always been most helpful and explained everything to the tee. We love her
Dominic was great, great customer service!!!
Great customer service I enjoyed my experience at this location highly recommended
the new employee was very friendly an helpful he answered al questios satisfactory and explained all questions he represent your company very well.
Good so far, im new to this so in a few months ill gove you another review, but the staff was nice and knowledgable .
Excellent customer service by Taiwan. Quick and easy!!!
Taiwan was sooo flexible and helpful. I book a 5x5 and need something bigger and it was no issue to switch! Love the customer service!
Taiwan was the property manager that served me today and she was so sweet and it was a pleasure to work with her.. She took her time working with me I didn't feel rush and she answered all my questions and concerns... I will refer others to her.. Taiwan you rock!
Taiwan....excellent customer service....completely makes sure you are aware of your unit...property policies and what you can expect from them. Excellent...Excellent.
Taiwan was awesome, knowledgeable to my needs, and made my experience fast and pleasant. The set up was quick an easy and she was personable... I felt like we knew each other for a long time. Didn't feel like an average rush customer that she was just trying to make a sell and send me on my way! I will refer Taiwan and self storage to others.
Taiwan Carmichael is wonderful I love her energy and she gets the job done baby I love her skills and the property is perfect as well and you really get a month free best storage I’ve ran across...
Ms Taiwan was very nice and very professional. I would recommend simply self storage.
Great service.I can trust that ms Taiwan Carmichael will give everyone great customer service
Quick and easy; in and out fast
Taiwan Carmichael has been very professional and her customer service is excellent.
My experience at this location fantastic. The store Manager Ms. Carmichael was very professional and friendly. I definitely will recommend this store.
Taiwan good customer service
Ms.Tawain was nothing short of perfect. She was extremely helpful and polite. I am very please with her services and look forward to our continued business!!!!👏🏾
Had a pleasant experience with Ms Taiwan
If you need someone who can help you get a place to store your items , this is the place. I felt like I was looking at a house when I got here . The property manager Ms. Taiwan greeted me as I walked in, asked my needs, and gave me a tour of the property! I have never had any one show me that type of hospitality at a storage facility. With this type of service, I’m sure you’ll be just as satisfied as I am!
Taiwan Carmichael great property manager
Taiwan Carmichael store manager very sweet very informative explained every detail also helped with other items I may need to keep my belongings secure from climate damage thanks.
I came in as a walkin today and Ms. Carmichael took vwey good care of me. She asked me of my needs and thoroughly went through the optiins available. She made sure i aware of what was needed and required to make this move in easier. I appreciate her help and understanding. I thank Ms. Carmichael for her help
The process was very easy, and the property was clean and organized. Taiwan was so friendly and her customer service was phenomenal!!! She explained everything thoroughly and had such a refreshing spirit.
Ms Taiwan was amazing, she was super friendly and made my friend and I feel like family! Her service alone has earned my business! Thanks, I highly recommend!
Very nice location, staff is pretty cool and i love the Manager Taiwan😍 very beautiful and down to earth.
I had the pleasure of working with Ms. Taiwan Carmichael this week and I must say her service went above and beyond. She was very helpful, knowledgeable and thorough and went out of her way to work with me as I'm not local to the area but still needed to secure a storage in the area. After speaking with her and receiving the information I needed I felt confident that she would handle our fraternity accounts with detail and secured the storage immediately. If you have the opportunity to be assisted by Ms. Carmichael have no doubt that you're in great hands!
Taiwan was wonderful! Helpful and friendly with a great personality! Great prices too. Units look great and property looks fabulous! Highly recommend and I also recommend doing it online before stopping by to see her.
Taiwan Carmichael was absolutely wonderful..very detailed and informative! Thank you so much for all your help!
Ms Taiwan was awesome!!!! She explained everything in detail, showed me different units that would work best for me , and most of all she was patient and kind.
glad place to storage your belongongs and Ms taiwan is a great person and very helpful
Taiwan Carmichael has a great energy and professional. She had me smiling the entire time. She made my day! I am glad I came back!
Taiwan Carmichael very great customer server, very polite was very nice to kids
I came in today and was waited on by Taiwan Carmichael. She made the process of renting a storage space smooth and efficient. She is friendly and outgoing. She answered my questions and made sure if I needed additional help she was there 24/7 to help me.
Very friendly service by manager Taiwan.snd employee and donnie
Taiwan, the Property Manager is excellent. She made the process seamless and is so dedicated to the customer experience. Thank Taiwan!!
Great pleasure working with Dominic and Ms.Taiwan Carmichael today in providing a storage unit.
I reserved my storage unit online and was pleasantly greeted the next day by the fantastic store manager. Very positive experience, thank you :)
Miss Taiwan was extremely professional and was a joy to do business with her. She is very knowledgeable and is also very down to earth. She also is hilarious and I felt like I’ve known her for years. I like the fact that she even educated me on what precautions I should take for my storage when it starts to warm up!!! She needs a raise!!!!!!!!
GREAT PRICE$ ! GREAT CUSTOMER SERVICE ! GREAT LOCATION ! GREAT STORAGE UNITS ! All around GREAT experience doing business with Ms. Taiwan Carmichael @ SIMPLY SELF STORAGE . If your someone in need of a storage unit I would definitely recommend using SIMPLY SELF STORAGE to fill all of your needs.
Taiwan received me with such a warm welcome that I was will to pay a few dollars more to use the facility. The way the world and business is today, many people are frustrated and tired, so it is welcoming to be greeted and treated with respect. Thank you Taiwan.
Taiwan was very professional and greeted us with a smile it was definitely a great experience and I would definitely recommend!!!
Absolutely excellent customer service! Ms. Taiwan Carmichael was extremely Polite, informative, and patient. Also very knowledgeable about property and details of contract. I would recommend this location to anyone looking for a great storage company!
Taiwan is beautiful & extremely helpful she full of knowledge very sweet
Taiwan thanks for being understanding & polite
Taiwan was very polite and helpful. I would recommend her to everyone!
Easy and reasonably priced. Dominic was fast and super helpful.
Dominic was very helpful , he walked me through everything professionally. Great customer service .
Taiwan was very helpful is making sure I found the right unit for me & explaining all the details when it came down to the payment parts of the unit
Taiwan was very friendly, thorough, and professional. The process was quick and easy. Great price too. I will definitely recommend to others.
Taiwan has been the best property manager this location has had, she helped me & my family
Ms.Taiwan has been such a great help with me my family at this location. Everything in one place. Thanks
Customer service is awesome! And PRICES are great and affordable. Dominique was extraordinary!!
Taiwan is a great sales manager who's willing to help with anything business or personal. Very kind hearted person who is knowledgeable about every aspect of this business... Thanks simply self storage for hiring such a remarkable person....
Taiwan is a very nice lady always courtesy & polite & helpful
Great customer service and reasonable prices.
Dominic was very professional. He did a wonderful job. He is very knowledgeable about the property.
The manager Taiwan Carmichael was professional and kind. Thanks for your help!
Taiwan was very friendly and helpful. Our experience with the Decatur/Panthersville location was great.
I thank God for sending me to Taiwan she got me a great size and rate
She is the greatest I have ever encountered,thank you for such professionalism.,I am pleased and impressed with the level of service.thank you.ms taiwan is the best.
Ms Taiwan Carmichael was super nice and friendly
Every went smooth & I feel like my stuff is safe here 24/7
Ms tAiwan was very helpful and sweet great customer service !
Taiwan has done a good job I appreciate it.
Taiwan thanks for your help
Taiwan did a great job. Very friendly and knowledgeable.
Everything was great Taiwan thank you
Mrs Taiwan was very helpful friendly I would reccomend this to others. She was awesome
Thanks Taiwan I didn't have a reservation & still got a great unit
Taiwan greeted me with a smile and told me everything I needed to know & got me the best rate
Taiwan was very professional and informative. She made this process easy and transparent. She even ensured I had her information for any follow up or support I might need when the office is not open. Today’s visit with Taiwan , made me happy I choose simply storage once again.
Taiwan & Dominic were very efficient & professional my unit is convenient & affordable
I needed a larger unit & Dominic helped me out thank you Dominic & Taiwan
There are 3 things that describe this place: Rats, cockroaches, and mold. It's absolutely disgusting in this facility. Not to mention I've seen 3 different people living in their units, legitimately living in it with a mattress, box fan, power supply and everything. I got tired of finding rat droppings and rat bites on my items. If you don't care about about your belongings, great you can leave them here. If you do care, I'd recommend literally any other storage facility.
Great personality and customer service.
Dominic was professional and polite and helpful, I was very please with him.
I just walked in and Taiwan knew exactly what size I needed thanks
Nice staff and very nice size storage unit.
Taiwan is like family love her
Taiwan Carmichael Familiy friendly thank you!
Mr Burton was very knowledgeable he listened to my needs and and helped me pick out the best unit for my needs thanks Dominic
Very courteous staff. The process to rent was easy and the space was clean.
Dominic Burton was very personable, friendly, professional, and knowledgeable! I will be back in August!
Taiwan is great she has no system and still helped me.
Taiwan is great, even with her system being out she still was able to rent me the last 10x20 she had. Taiwan makes you feel like family.
Taiwan Carmichael went above and beyond to help me get moved in inspite of a technology problem that caused everything to have to be done manually. I understand why the Isaiah Bridges family highly recommend Simply Self Storage.
I was confirming a unit with my elderly grandmother and Ms.Taiwan was very kind, patient, and concise.
Dominque was a great help. He helped me find the best storage that was appealing to my eye. He explained everything perfectly to me no questions asked. Very detailed and professional. Customer service skills 👌
Taiwan Carmichael was amazing! She was very friendly and professional. She thoroughly explained everything pleasantly. I am very happy with my decision to rent here. Thank you!
Taiwan is EXCELLENT. She was very helpful and friendly, great customer service!!
Taiwan was very personable and efficient. She walked me through everything I would need while securing a storage unit with Simply Self Storage.. I would definitely recommend this location to others.
I really appreciated the pleasant and friendly customer service I received from Taiwan today. She was very detailed and professional while showing me the units on the property. I was offered a great deal for my move-in and the monthly rate was affordable. I would recommend SSS to friends and family.
Thank you Taiwan for taking care of us.
My experience with Taiwan was awesome great personality courteous and professional
Thank you Ms. Taiwan & Dominic for helping me in these trying times.
Thank you Taiwan for all your help
Great service, Fair prices, friendly personality! I recommend to anyone!
Taiwan was helpful & very nice thanks Taiwan
Taiwan is always pleasant and courteous whether over the phone or in person.
Taiwan was very helpful & kind
Taiwan was awesome!!! She was very patient and helpful. She was very knowledgeable about the property. Her customer service is on point!!!
Dominic was so polite and helpful. He was very knowledgeable about everything, and answered my questions respectfully. The property manager was also very helpful. They are VERY professional!
Taiwan was vary nice & explained everything very well.Thank You
Mr. Dominic & Mrs. Taiwan were very professional & pleasant.
Taiwan was very friendly, helpful and efficient! Easy process.
Thank you Taiwan for the better rate & space
Yes I had a good customer service taiwan Carmichael showed me all the ropes by getting me a unit...
Thank you Taiwan for being so helpful and nice
Taiwan was super friendly and and great spiried person.
Great price, great staff, and overall good experience!
Ms. Taiwan was very helpful & friendly she's the sweetest. Thank you Taiwan
Taiwan was so helpful & friendly I really appreciate her & all her assistance.
Taiwan she is a very nice @ pleasant person. Personality great. She help with suggestion on what unit will be helpful to me. I thank her so very much.
Taiwan was really nice and extremely helpful!!!!
My experience was of the up most...Taiwan really took care of me and explain everything before I departed...I really enjoyed my experience..Thanks
The service from the employees was good but they have rats. The rats chewed up our furniture and the insurance we had to purchase from them did not cover it. We was stuck with having to replace it out of pocket. Waiting to hear back from management to see how they are going to handle this.
Taiwan was very helpful in assisting with a storage place that would fit my needs. GREAT JOB
Taiwan aas excellent. Very professional fast and friendly. Definitely will be referring my out of town friends moving here to come to this facility. Great customer service all around!
Been here a good 5 minutes and already feel like family. I’ve never had a unit before so I was a bit nervous. Taiwan and Tameka were great 🥰
The assistant manager Taiwa was funny and helped me with everything making the whole process easy and simple to understand. Thanks Taiwan ,;)
Ms. Taiwan gave great customer service and she made me feel like she was part of family in a relax but well secure environment. I would recommend this place to everyone.
Taiwan was very professional and sweet!
Thank you Taiwan for your great customer service.
At this faculties, Taiwan and Tameka was very helpful, informed, kind and generous. This site is very concerned about your stuff.
Taiwan was great the process was fast
Great staff and the assistant manager Taiwan was very polite. The process was smooth and quick! Thank you so much.
Simple Storage is a great storage company, they helped me store my belongings at the time that I needed it the most. My storage experience is good, but it wouldn’t have been the best without the help of Ms.Taiwan.
Great staff, have been many years, love working with Taiwan!!!
Would HIGHLY RECOMMEND to anyone in search of storage space. Absolutely friendly staff and very helpful. I was able to move my things swiftly and in a timely manor. 10/10 service!!
Taiwan gave me excellent customer service even though I didn't rent she answered all my questions. When it's time for a storage I will definitely rent with her. Thanks Taiwan
Very easy process Taiwan was very helpful an positive spirit I was very comfortable I will definitely recommend this location!
Taiwan and Tameka were great! This is my 1st. storage unit. Thank you ladies for the great customer.
I received top rated service Tameka was very helpful and she provided great customer service, the location was perfect, and their pricing is very reasonable!!! Definitely would
Good, helpful and friendly customer service.
This company whacks you with a LOT of hidden fees. I initially went with the company because they appeared to have a great price for the unit size I needed. I signed up during a holiday special promotion where the unit I wanted was $75. When I arrived to rent the space, they notified me of an additional $15 for "mandatory" insurance. Being that I was still under $100, I was okay with it. Six months later, I received a letter in the mail stating that they were going up on my renter's fee by $10 . About Six months after that notice, they sent me another one stating the same thing. During my next visit to my unit to retrieve a few items, I stopped by the office and inquired about the six month increases. All of the units are outdoor unit and there haven't not been any noticeable modifications to the property. The manager basically told me that the company charge more because they can based on my contract. Besides getting whacked with an additional $20 in fees, the staff has always been nice (if that's the kind of stuff you care about). I personally don't appreciate being charged with additional fees twice in a year for a "just because" reason.
Taiwan gave us excellent customer service
Ms Taiwan is always a sweetheart!!!
Friendly and Courteous service The process was simple and easy. Thank you Taiwan and Tameka.
Friendly and courteous. Informed us about policy and what to expect. Gave tips on things to help make sure belongings were not damaged.
Taiwan provided excellent customer service
Initial cost was already high. They go up every year with no warning
Taiwan was very helpful an nice.
The times I visited, the gates were not working and we had to back our U-Haul down the long driveway to reverse (there were no signs upon entry or before the exit driveway letting people know the exit gates were not working). I've also tried to get in touch with the District Manager. It's been almost a month now since corporate has placed multiple requests that he get in touch.
Taiwan & Yolanda were the best I just walked in and got a great rate and customer service
I got my storage unit in February 2019 and since i been doing business with them i have been very satisfied with their service. Tameka is very professional and kind with EXCELLENT CUSTOMER SERVICE. She knows her stuff front and back and can help you with anything you may need. So i recommend them to anyone.
The costumer service is amazing, whenever i have an issue or a question, the counter attendant is more than willing to help and they also have really reasonable pricing for renting their storage units.
Great service and great prices, with very clean grounds. Management takes care of things promptly and tries to help any way they can.
I received top rated services. Tameka was very helpful and she provided great customer service, the location was perfect, and their pricing is very reasonable!!! Definitely would recommend Simply Self Storage
I was handled by a young lady name Tameka, she took care of everything and she was very professional. She answered all my questions and she also made sure I had the correct size unit I needed. Hands down I would definitely use this company again and again over Public Storage!
Very respectful and courteous customer service from property management Tameka. Clean property and safe environment, great prices.
Excellent Customer service. Friendly and helpful.
Ms.TAMEKA HAS VERY GREAT CUSTOMER SERVICE. HER FIRST IMPRESSION WAS EXCELLENT SHE SMILED AND MADE ME FEEL WELCOMED.
Nice ladies. Very helpful. Clean.
Great customer service and very clean!!
I came in to get a small unit and Lana was very nice very friendly she helped me to get a size that was better then the one that was reserved for me im glad i picked them.
Very helpful staff they gave world class customer service that's a plus for me!!!
On a whim, I decided to try Simply Self Storage. My instinct was indeed correct as I received excellent customer service from the store's manager, Ms.Tucker. She accommodated all of my needs! The facility was clean and the unit was spacious! From beginning to end, my experience was fabulous! Thanks for everything!
Thank God for this place.. right place at the right time!
The staff are kind and considerate.They are very courteous.
Great customer service...thank you Tameka
Love this storage facility!! Tameka is the best Very Pleasant, Great Customer Service!!!
Ms Tameka Tucker very professional and patient with while I decided whether I want to purchase a storage or not. Thanks Ms Tameka for being so helpful.
I was very impressed with the professional and courteous service. I will continue and share with friends and family. Ms. Tucker was especially helpful. Thank you
I began working with Simply Self Storage in 2015 and it has been nothing but a pleasure working with this Company. The Staff here is Courteous and Friendly, and the Property Management of this and other locations are wonderful. I would most certainly recommend them to anyone in need of a Great Storage Facility!
Sharon made moving in a quick and easy process, not to mention her wonderful customer service.
The staff was okay. Bought a unit on the 24th ending of a month thinking I was moving. Also paid for the following next month well in advance. Come to find out I wasn't moving at all so there was no need to use the unit. Came back within several business days to see if I can at least get back the cost I paid for the following month which I paid for not using the unit's at all. But no refund. Money wasted for not using something. And I'm sure that they now can double the profit of the unit that is not in use and rent it out again. It's all about money to a lot of businesses and less concerns and the oh well to the customers.
This Is The Best Experience I Have Had With Any Storage Company, And The Staff Is The Best!
The two ladies are very nice and they have good rates. The first two month are half off.
Awesome customer service from these ladies very helpful fast and friendly service thanks again Ms Sharon and Ms tameka
My experience today was perfect. Ms Sharon and Tamika provided detailed and accurate customer service.
Excellent customer service!! I am definitely recommending simply self storage to my friends and family I just relocated here from another state and the assistant manager Sharon Rivera and Ms Tameka were so helpful curtious and well spoken and had just a all around great attitudes they understood what I wanted and help me get the best storage for a great rate thanks again Ms Sharon and Ms Temeka
Staff very friendly and helpful and knowledgeable. Thanks for the help.Saved me money
A lot of bugs in the space, have to move quickly
Great customer service!! I was unsure of the size of space that I needed. Tameka showed me several sizes and was very patient and friendly. Highly recommend this place to store your items. Unfortunately I needed a 10x20 and she didn't have any.
Rodrick was very helpful and friendly. He was able to get us in and out in a timely fashion.
A few years ago, I was skeptical about my storage being at this location, but I am glad I came in this year! Nakia Dixon has made my experience unforgettable!! Wonderful customer service. She made suggestions on the CORRECT size I needed, because I clearly chose the wrong size for my things. I would definitely recommend the facility to my family and friends as long as this lady is around~ Thanks Simply Self Storage!
New tenant love the unit and friendly staff nekia and nesha..
the ladies at this location is fantastic!! thanks Nakia and Nesha yall made moving in a pleasure
The staff at this location is by far some of the nicest people I've met. They will make sure you are happy with their service. As far as the location and units I have no complaints. Recently moved out since I moved to a larger apartment, but while I was a customer of theirs I had no problems with anything.
Krystina& Donzell! Thanks so much for the great service ladies. It has been a wonderful exoerience. Cheapest rates in town.
I really like the young lady over there. She is very nice and the manager is a nice fella
DeMarkus and Johnekka are very helpful and there has been a nice improvement to the facility since they have been managing it.
I enjoy interaction when Mrs. Johnson she has great customer servers skills.
My experience with Aisha has been great she is good and helpful with the customers, I really enjoy her working with me