Public Storage Self-Storage Units at 3204 Ridge Road, Canton, GA

My first time calling in because I had a question regarding my space and I spoke with an Allan! Let me say he was extremely sweet!! We were able to handle my concern in a matter of seconds!! He has great customer service and he was very informative :)

Allen was amazing helped me to my needs made everything easy

Excellent customer service today when renting my unit over the phone. Thank you.

allan was so helpful and kind

Allan came over from another location and help me with my door , so helpful and professional

This place has been amazing to work with so far and super easily and the communication is great. Allan has been super responsive and supportive with everything and takes the time to explains everything and makes sure you have no worries ever. High recommended Allan and everyone here.

Tiera Young was she was very helpful and friendly, I love her amazingly smile. She was very knowledgeable about her job. The staff are great.

Great place to store everything and also great staff. Highly recommend

In the beginning I was very satisfied having my belongings here at this location but after a time, Public Storage will increase the rent every 2-3months, so I called around to other facilities and yes others do too but not as often. Some say once every 8 -12 months. I understand that things change but they increase too often. I was paying almost $200 for 3 units which were $110-117 going in and one recently increased to $273 over a years time. There is no stability with managers for the location but there is a Kios which I'd rather speak to someone in person. Every manager I have met was very nice but not available everyday at the location. No phone number is direct for this location either. So my experience was not pleasant financially. So if you use Public Storage be ready for frequent rental increases and no direct contact with a manager on the property.

Spoke with Jess about a unit and she was very lovely and answered all my questions!!

I had made a reservation for a storage unit at this location and went to the location to move in over the weekend. I was having a hard time finding my unit and saw a young girl who worked there and asked if she could help me. She helped me find my unit and showed me how to open the door and how to make sure it was locked the correct way. She was a fresh breath of air. Very polite, patient, and professional. Thank you Jessica for helping this old woman and making my move in a breeze.

Awesome place for storage! Very pleased and happy with the customer service. So easy to work with them, very upfront and polite! I would 10/10 Recommend this place! God Bless! 🙏

The staff was very nice, and they made it easy for me to get a unit. . The units are clean and they have plenty of space. . I recommend anyone in this area to go to this facility if you need a storage unit.

Great experience storing at this location. Denise is a great manager and maintains the location well. Will recommend to family and friends.

If you need a storage place, this one is fantastic! Denise is so very helpful and caring! She goes above and beyond to take care of you. This facility is very clean and well maintained. No disappointments at all!

Reserved a spot told floor one when i got there it was the 4th floor. When I fot there this location has no management on site. Then I reserved 1st floor in another reservation and they didn't honor first month free. They just charged me the full amount without saying anything. Update After several calls they were able to credit me the difference and resolved the issues.

I had a fantastic experience at this Public Storage location, thanks to Denise! She was incredibly helpful, patient, and knowledgeable, making the entire process smooth and stress-free. She took the time to answer all my questions and made sure I had the best unit for my needs. Her customer service was top-notch, and it’s clear she genuinely cares about helping customers. If you’re looking for great service and a hassle-free storage experience, I highly recommend asking for Denise!

Visited you guys location was greeted by a very accommodating representative by the name of Denise. She walk me through everything I needed with no hesitation. Even took it a step further and made sure I was all set going forward with you guys. Highly recommended shoutout to Denise for giving me such a good hand during a rough time

Safe and secure storage. The elevators make some scary noises, and the rent is very high.

IT was really easy getting into this storage very nice and clean. Love it

Very good fast service!!!!!

Had a price locked in online. called because I couldn’t get it to go through and then they canceled it and they tried to charge me an additional price to re rent the same unit. I had documents stating the original price but they said there’s nothing they can do.

Good storage unit facility with friendly staff just make sure they don't incorrectly charge you.

My 1st visit to this Public Storage location in Canton, GA was one of the best I've ever had at any storage facility, and I've rented from MANY storage units over the past 10+ years. The main reason was the awesome manager, Denise! She was SO HELPFUL by showing me a unit I was interested in, and then, when I had issues with the automated contracting/rental agreements, Denise was nice enough to help me through all of them take my payment and get me storage space! Not only was Denise very professional and proficient with all of the administrative stuff, she was also a super-nice person who seemed to really care about my Public Storage experience being great! And it was! She was so awesome, and I felt very fortunate to have her on-site to help me

Went up on my storage space 40 dollars did not notified me of it .160 dollars just for a smallspacewhen it was 125 stay away from these people

Clean, easy access, dolly’s are awesome and love they have a good amount! Definitely glad I went with PS!

Allen is such a great worker! He helped me with some issues I was having with my storage lock and even stayed a couple minutes pass his work hours just to help me. That is good work ethic that is so hard to find. You were my blessing tonight, thank you so much!

It's an ok storage place but the prices are too high. In less than a year they raised the price of my unit twice and it's now unaffordable for long term storage for me. There were also two occasions where I drove by on my way to work at 4 am and the main doors were open to the units with no one there. I went to Prime Storage.

Chris was amazing and very helpful! :)

Wonderful service

Cool experience renting a storage unit. Nobody is on site at this location; so you just go indoors , push the button and a video opens where you speak to a live person and complete your unit rental! Loved it!!

Graig and Katherine are wonderful They dedicated themselves to help people specially me with anything .

Increased rates by 22.00 per month and I've been a customer for a few months already. Ridiculous!

Good storage unit

Friendly professional service all the time. I will always recommend this location and the staff is amazing! Katherine & Craig are irreplaceable.

Catherine was amazing and very helpful.

Very good customer service. Agent Craig was very kind and helpful. He did a very good job with providing excellent customer service. Place was also clean and well maintained. Would recommend this storage place to others as well.

Craig was very courteous and knowledgeable and the customer service he provided to me was outstanding. The office was clean and organized. The atmosphere was very inviting. The checkout process was speedy. Great store!!!

It was a great experience, no wait times, low priced storage units. The Employees did a great job at going over the details for the storage unit. Highly recommend!

Hassle free, climate controlled storage. The Manager was very patient as we needed to change units a couple of times. She helped us get what we needed and was happy to help. Definitely recommend this location in Canton, GA.

This has been probably the worst experience of my life with a storage unit. I have been in my unit for 1 year and 2 months. 7 months into my rental, the price was randomly increased by $30. Unfortunate and unnecessary but still cheaper than most. This month, my rent was increased by ANOTHER $75!! Why? The CEO of the company has a net worth of 23.5 MILLION dollars and the company is randomly and needlessly increasing rates left and right. There is no reason that I should be experiencing a 52% increase in rent for a years worth of loyalty. Especially after temperature damage in my "climate controlled" unit. They disconnected my auto pay randomly. AND when calling in to voice my concerns the rep repeatedly interrupted me, wouldn't let me speak, and offered a price decrease to $274.50. Last month I paid $230 for rent. It was raised to $305, and the best they were willing to offer was a $30.50 discount on the outrageous price increase. The excuse given to me by the rep is that they can only offer current move in rates. Yet The same size climate controlled unit is available online for $218. I reached out to a chat representative due to the rudeness of the call center agent and he was honestly worse. Informing me prices are based on current market value while ignoring the fact that I could literally move out of my unit and into another one within the same company for nearly $100 less. Do not use Public Storage. Customer service sucks. They don't care about you or your stuff. They will raise your prices.

Very easy to reserve and get set up. Customer service has been great.

Alex and Katherine were amazing. They helped a ton when I had to get two different units and then changed it all the next for a bigger one. Super friendly and made a stressful move a little less stressful. Thanks Alex and Katherine! -Jon Canton, Ga.

Awesome experience. Fast and efficient! Great Communication! Katherine was very friendly and helpful!

Katherine was really nice and helpful!

Top notch customer service and simplified ease of use

Great occasion, great staff, always available to answer questions and assistance unit1019 . Michael McCarthy

Great location, helpful staff!

LISA was so helpful and had the best attitude. Go Lisa. Definitely recommend!

Katherine was really great! I appreciate her awesome attitude!

Lisa was absolutely wonderful. Definitely a wonderful attitude and atmosphere with her. She helped us with getting a larger unit I was super stressed because I called on the phone to get the original unit and it was way I mean way to small. She made our visit a great one. Thank You to Lisa