Returning customer.
Pam at the office was amazing and extremely helpful. She showed me around and walked the units to select from. The property is securely gated, exterior area is well maintained and inside the storage units is very clean. Highly recommend Public Storage
Great experience, Clean facility, and Pam took great care of us! Thank you Pam!!!
Pam was knowledgeable and an absolute pleasure to work with! She made it effortless and did it with a smile. She answered all questions and made signing up a breeze. She even swept out a few leaves from the unit. Very pleased with her service!
Judson did a great job getting us all set with our unit !
Great experience. Elliot took the time to explain everything, answered all my questions, and made the entire experience effortless. Thank you!
Excellent service today and saved me money on my rental unit. Way to go...
I've been very pleased with the service provided by Elliott the property manager. His professionalism and attentiveness are exceptional. The rental process was smooth and efficient, and any questions or requests I've had have been addressed promptly. Elliott always follows up immediately, which is greatly appreciated!
Mr. Judson and Elliot made me feel so welcomed. They understood the situation I was going through and they made sure I was safe. The communication with them was top tier and they kept me up to date with everything. I will definitely rent here again. Keep up the good work Mr. Judson and Elliot
Elliott was very helpful.
In 2023 I was paying 65.58 for a parking spot. Now in 2024 I am paying 113.95 for the exact same parking spot. Over a 1 year time frame that is nearly an 100% increase. There is no amount of "inflation" you can use as justification for that type of a rate increase.
Renter beware if you are storing anything here you won't store it for long. They will raise your rates by what I would consider a fairly large dollar figure in a very little time span.
I wish them all the best. They have lost my business (which I'm sure they don't care about. Onto the next person).
Excellent customer service
Had great interaction with Elliot today! Took care of my account, cleaned up old information. Working through another item currently but assured it will get taken care of. This location of Public Storage has always been great to work with.
I recently had the pleasure of working with Elliot at Public Storage, and I couldn't be more impressed with the excellent customer service he provided. Elliot went above and beyond to ensure that my experience was top-notch from start to finish.
He not only showed me the gate code feature, but also made the entire process seamless and stress-free. His friendly and professional demeanor put me at ease immediately. Elliot's attention to detail and willingness to assist with any questions or concerns I had were truly outstanding.
Elliot's dedication to his customers is evident in everything he does. If you're looking for a hassle-free storage experience with exceptional service, I highly recommend visiting Public Storage and asking for Elliot. He's a true asset to the team and made my experience a breeze!
Judson and Elliot are the best! Love this storage facility.
Clean facility, larger than view from the street. The manager explained, rates,
insurances and allowed me to inspect available units. We discussed my needs and walked me through cell phone access to the property. He was carrying and considerate while explaining Public Storage's policies and access.
Elliot is great. He helped me with all my questions and did it with a smile! Thanks Elliott.
Elliott was a pleasure to work with. He met all of our needs and was very attentive. Five stars!
Five star experience with Elliot!
He went above and beyond to help me with my new storage space!
Took time to make it right! Fabulous customer service! Thank you so very much!
Elliot was super friendly. I called and left a message about the rate increase. Elliot got back to me in a timely manner and provided the best customer service I’ve had in the 4 years I’ve been renting from this location. I would highly recommend this site because it’s under great management. Thank you again Elliot for your help and customer service.
Elliot went above and beyond to make sure I wasn’t unfairly charged. He was so kind and professional.
Great experience with Elliot! He was able to reduce my monthly rate and was very helpful through the whole rental process!
Rosemary, you have been a delight and made this move easy and stress free thank you so much mama.
ROSEMARY is awesome i got to visit today at Oldsmar she is always been great
Excellent Service from Judson at Public Storage.
I recently had the pleasure of working with Judson at Public Storage, and I must say, his assistance was invaluable. I needed to rent two different size storage units, and Judson went above and beyond to help me find the perfect options.Not only did Judson patiently show me each available unit, but he also took the time to explain the sizes and details of each one. He made sure I understood how the pricing calculations worked, ensuring there were no surprises down the line.Judson's professionalism, knowledge, and friendly demeanor made the entire process smooth and hassle-free. Thanks to his assistance, I now have the perfect storage solution for my needs. I highly recommend Judson at Public Storage to anyone in need of storage services.
Rosemary was extremely helpful and made this process seamless. Great customer service!
Ok so the prices are very reasonable & 5☆ only because of Rosemary! Rosemary is the best & has always been so helpful with all my concerns. Recently found out Rosemary switch from the Oldsmar location to the Gunn Hwy location & now thinking about possibly moving unit to make sure to keep Rosemary on my side. Rosemary is the best!
Pretty beautiful place and the people on there a so sweat and gentle
Rosemary help me rent at other location at West waters
Public Storage on Gunn Hwy is the best. They are friendly, helpful and go beyond expectations every time I use them for storage!
Rose helped me find a better deal. 🙂
Rosemarie was very helpful and friendly - great experience
Thank you rose for your good customer service!!!! Great public storage.👍
DO NOT STORE WITH THESE THEIVES!!! If you make a no obligation reservation, THEY WILL STEAL YOUR MONEY!!! Called them and can't get a call back! STORE SOMEWHERE ELSE!!!
Rosemary and Kelly is great thanks 😊
Everyone was very friendly , knowledgeable, very professional. I have to mention when we walked in the office the smell was absolutely refreshing. We was greeted with a smile and made us feel soecial.I'm a retired receptionist and couldn't of asked for a better experience from the beginning to the end. Clean facility and climate control was the clincher.
Excellent service. The tall roll up doors are excellent for tall items.
Rose was very helpful, kind and informative!
Rosemary was excellent in solving my crisis. We're not her I would ended my relationship with public storage. She should be promoted and given raise.
Rose gave us great service. Came from a long trip, she was kind to wait and walked us through the process. I truly recommend this location
Staff is friendly. Units are expensive and the largest climate controlled units are inside a building with tight corners and narrow doorways making it very difficult to put large furniture in. There is VERY few hand carts and you can pretty much kiss your chances of scoring one goodbye.
Great clean and easy in and out
Tuvimos muy buena experiencia mi esposo y yo a la hora de rentar el storage en este lugar , excelente customer service de FRANCES la empleada del establecimiento que nos hizo sentir bienvenidos inmediatamente , un lugar limpio y bien cuidado y también por cómo están las cosas hoy en día este lugar maneja muy buenos precios comparados a otros storages … recomiendo este lugar 100% .
Susan is a very dedicated employee and she has helped me through a very hard time by remaining professional and extremely helpful she goes above and beyond!
Chelsea did a fantastic job serving me! Went above and beyond my expectations. Thank you Chelsea!!!
This is cleanest Public Storage you can find in Tampa. The property manager Susan was very easy to work with and very detailed in her explanation of renting at Public Storage. If you have any questions or concerns in regards to renting then reach out to Susan and you’ll be in good hands. Highly recommend this location!
Susan was very knowledgeable, and assisted with everything I needed. This store always has the boxes you need, and the property is always well kept, clean, and quiet.
Chelsea helped me with renting a storage unit. She is very kind and professional. Thank you.
Was a pleasant experience.
Had a great experience renting at this facility. Susan was a pleasure to work with. Will rent here again in the future!
Alex was great, informative and helpful. Helped my mother set up her storage unit and the facility was very clean. I highly recommend this location!
Susan is always very helpful and pleasant.
Susan's (Property Manager) level of customer service was nothing short of excellent. In my frantic move gone bad, she had anticipated needs I hadn't even thought of yet and proactively took care of them. She understands the new customer and as a result it is a wonderful reflection on this Public Storage location. I've already recommended them to two people.
Susan was very nice and knowledgeable. Answered any question I may had with swiftness and attentiveness. The place was well kept, and didn’t smell like farts.
The staff at this Public Storage location are quite simply AWESOME! My husband was working on our unit today and came home telling me how wonderful the staff, Susan and Alex, were toward him. They offered bottles of water (as it was incredibly hot today) and even opened up the office just minutes after closing so he could check out and not have to make a trip back. Not only are the staff thoughtful and kind, the facility is simply terrific looking. Very clean and recently remodeled. If you ever have storage needs in the north Tampa or Odessa area, please stop in and chat with Susan or Alex. You will be as impressed as I am.
Alex is absolutely wonderful - thoughtful and thorough. He went above and beyond to make sure our unit was secure. Can’t thank him enough. Highly recommend public storage - ask for Alex!
Both Susan and Alex provided courtesy and professional assistance on renting a unit. Very friendly. Glad to be renting here.
Clean office, friendly staff
This store is always very clean and the staff here is awesome. I would recommend this storage to anyone in the area!
Alex was nice and friendly. I called over the phone and help to guide me to the correct location which was great because I’m new to the area. He has wonderful customer service and good customer relations. He was informative and kind.
Great experience with both Alex and Susan. Alex helped me setup initially and Susan helped with a transfer. Easy working with both of them. Highly recommended.
I came into the office and bought some boxes and tape. Susan who worked the front was amazing and was a joy to talk to. Thanks for the great service!
Staff is very pleasant and very helpful. Enjoy working with these people. Storage unit was spotless when we rented.
Alex was excellent!! What an outstanding costumer service. He helped finding a storage unit
Alex was very knowledgeable which made the transaction fast and easy.
Alex was very helpful in our transition to accommodating our needs.
Thanks Alex very helpful and knowledgeable. I would recommend this storage to anyone
Alex was awesome! Answered all my questions and treated me like gold!
This place is always open and very affordable! The guy Alex who works in the front is very helpful and knowledgeable. I would recommend this storage to anyone
Susan is a very nice person, she help me to find a best space for a better price... she's adorable ! Thank you Susan, and a very nice new year to you !