I appreciate that they inspect the grounds & clients’ locks. We got a call one evening after we had added items to the storage space & didn’t lock it back correctly!! We were able to run up there right away & lock it up. Godwink: It was meant to be bc a meeting we were supposed to attend close to home that evening was moved to a couple blocks from our Public Storage location. Thank you God!🙏
Yesterday when I was on property Angela provided exceptional customer service in an industry where that’s not always the case. While some property managers make it seem like helping residents is a burden, Angela is always friendly, approachable, and ready to help.
I see she’s often out on the property with a smile, making residents feel valued instead of like an inconvenience. Angela is truly a pleasure to work with—five stars all the way! ⭐⭐⭐⭐⭐
I have been in that location some time now and I met Ronda as she is goood helping me to save some money by combining my units and update my payment with quick service hope this storage unit keep good employee in the front like her
Ms. Tasha was very helpful.I appreciate all the help.Thank you tasha
Angela provided me with great customer services...thank u
Yuritsi was very polite and professional. She helped me handle things with my account with no problem.
I came in today to look for a space in this lady name Ronda helped me and had a good attitude in u can tell she’s very serious and love her job she hooked me up liked her attitude everything went fast in easy thank u for helping me I appreciate public storage.
Laronda was great. Great service and clean facility.
Yuritsi and Laronda were amazing and a very big help. Definitely recommend
I had a very pleasant visit while at My Public storage on yesterday " The Young Lady was very helpful and kind to other's doing her job 😊👍💞
Ronda and Jaimie are anazing they gone look out for you and answer any question you have💯 thank you ladies
Ronda helped me get situated with my new storage. I've had problems in the past but Jaimi and Ronda those two have easily help me with any and all problems when it comes to this place. Thank you Ladies I do appreciate the great customer service
Every time that I come on site Angela is always Enthusiastic, Smiling, Caring, With Great Customer Service skills. She is always a pleasure to meet.
I was in the store today after purchasing an auction unit. I have had some bad experiences with other storage sites in the past, but today was one of the best. Jaime is an amazing person to work with. I'll be looking for more auction units from this site in the future.
Today I had the pleasure of talking with Jaime about renting a space at your Nebraska Ave location. She was super helpful and friendly. I look forward to doing business with here.
I had an absolutely wonderful experience with Angela at Public Storage on Nebraska. From the moment I walked in, she was welcoming, professional, and genuinely kind. Her customer service is truly top-tier. She took the time to answer all of my questions thoroughly, explained everything clearly, and made the entire process smooth and stress-free.
Angela’s personality really stands out — she is warm, patient, and extremely knowledgeable. It’s rare to meet someone who combines professionalism with such a caring and positive attitude. You can tell she truly enjoys helping people, and that makes all the difference.
Public Storage is fortunate to have someone like Angela representing their location. I highly recommend working with her if you need storage services on Nebraska. She made what could have been a stressful situation feel easy and pleasant.
Tasha was awesome. I came in to report an incident in my unit she was effective and very knowledgeable. I really appreciate all her assistance today.
Tasha is the best public storage worker yall got
Thank Jesus for Miss Jaime. That woman is the most helpful person I have ever dealt with at your stores. I will only go up to Nebraska to pay my bills because she so helpful and kind. And my locker ain't even there.
Today I visit the office for some assistance and any help with some information and Angela was there and she help me with everything she provide a good service and nice customer service thanks ans Good Job Angela.
The girl Jaime over there is super sweet and helpful. She answered all of my questions and I feel way better trusting my belongings to public storage.
Angela and Jaime were amazing! Very informative, caring and helpful! I love the attentiveness to their customers questions and concerns. Great place!!
I had an excellent experience thanks to Angela and Jaime. Their customer service was outstanding—friendly, attentive, and genuinely focused on making sure everything was handled the right way. They were both incredibly knowledgeable and took the time to explain things clearly, which made the entire process smooth and stress-free. It’s rare to find people who combine professionalism with real care for the customer, and Jaime and Angela truly delivered. Highly recommend working with them!
Angela was very friendly and nice, answered all my questions . She made my experience great and didn't try to rip me off selling me things I didn't need. I love this place and the staff here are amazing
Great experience renting a unit at Public Storage. Angela was professional, efficient, and made the entire process simple and stress-free. She clearly explained options and helped ensure I chose the right unit for my needs. Excellent customer service and a true asset to the business. Highly recommend!
I contacted this location looking for assistance with renting a unit and was assisted by Angela. She was pleasant, considerate, and helpful. I wouldn’t hesitate to recommend the location or contacting Angela for assistance.
Great customer service, great rates!
I came into the office to see my space and to finish my rental and Jaime was the greatest to work with. Jaime has a great attitude and eager to help with everything I needed the professionalism was amazing and her enthusiasm was beyond amazing and the positive energy was the best I have felt in a long time! You rock girl and public storage needs more people like you and they are lucky to have you as a part of their team.
I was having an issue with gaining access. I went in the office and spoke with Robin and he was so helpful not only did he fix the problem he was very friendly and hospitable. This is the reason why I continue to do business here. Im all about customer service thanks again Robin
Jaime is Awesome! IF YOU NEED A Storage unit this is your place. Great job!!
I had gone here to ask if the place was good and well kept. The woman in the office, Jaime, was very professional and answered my questions honestly. She definitely made it easier for me to choose this place.
Excelente atención, disposición y voluntad. Gracias a la chica Margie, muy adorable
Very very good customer service from Robin help me with the process rental was easy highly recommend coming back here
Robin was extremely friendly and knowledgeable. The rental process went well …very impressed. Will definitely recommend it. Five stars.
I dont really to do reviews but this new girl Jaime working at Nebraska avenue deserves one. Since she been working here this place is way better since she been here. It's cleaner, and she is always steady working non stop.
Thank you Rob and Jamie for a great place here at Public storage thank you
Maggi she is the best she was really happy to help me
Lisa C good at what she doing good communication shows you the unit pin how to get in 10/10 experience
Great place , Lisa is awesome ! I would definitely recommend this location!
I have been at this location for some time and recently we have had the pleasure of Angela's presence on the property. I am thrilled to have her on board, as she is an exceptional young lady. Angela is consistently polite, eager to assist, and extremely knowledgeable not only about public storage but also about life in general. Her professionalism and courtesy are exemplary, and she always greets customers with a smile. Moreover, she treats every customer with the same level of respect and enthusiasm, maintaining a positive energy regardless of the individual. This is precisely what this property needed. Notably, when Angela is not attending to customers in the office, she is diligently cleaning the property and units. This is a welcome change from the previous experience, where it often seemed like an inconvenience to request assistance from the other lady, who frequently came across as short and rude. I sincerely hope that Angela will remain a part of the Public Storage team, as she is a true leader and an invaluable asset. 🙏🏼 AMEN!!
Lisa was amazing! She was very professional, explained everything thoroughly, and was extremely helpful throughout the process! Thank you Lisa
I went in to this location not expecting much but was surprised when I was greeted and helped by Angela. She completely changed that narrative and exceeded expectations. She gave me all of the information I needed and asked for with no problem and was very nice and polite about it. Public Storage should be happy to have employees like Angela working in there stores!!!
Angela was great in helping me today. Great job, girly. Thank you so much.
Angela and Robin helped me with my transfer and was very nice and great with their knowledge and professionalism thank you!!
Lisa was very helpful, very courteous and helped me with every question that I had. I found her to be a very good employee and made it very easy to rent the storage unit.
Ms. Lisa helped me with my storage. Asked all the right questions to get me the exact size I needed. Was having a terrible day but was nice to get great customer service. Wish there was a Lisa at every place I do business with.
I have had 2 units at this location for over 1 year. Lisa set me up in the beginning and has always taken care of me. The property is exceptionally clean and always secure. I would recommend this location to everyone. Lisa will make you feel welcome and safe.
Lisa is amazing with amazing service definitely the best place to safely store my belongings
Lisa is my go to person she showed me how to complete my rental online
Very helpful and great service!!
super buena atención y trato de la muchacha
I’m happy with the customer service.. very nice and polite
Lisa awesome customer service.. very nice and polite.
Lisa was very helpful with assisting me in choosing the right size storage unit. She took her time and explained everything to me. I started the reservation online but she completed it in store. Great customer service!!!!
Great service! Amazing staff Lisa was very helpful and amazing at her job! Thank you!
Lisa did a great job assisting me with my storage unit . GREAT EMPLOYEE ❤️
Lisa has been so amazing! From the moment I walked in the door she has been so accommodating!
Great Servive I Already Had A Booking But Tasha Made My Day Even Much Better Thank You Sooo Much No Stress No Hassle...
Excellent service!! Highly recommend this location. Lisa was great 👍
Lisa is very professional and kind, she even walk me through the process so I won’t miss any detail. I’m very please with the service. I really recommend.
Yesterday I called this Public Storage confused about my bill and not wanting to hear anything but I was right. Miss Lisa not at one time disrespectful to me. And truth be told, I was pretty frustrated so I wasn’t speaking super polite. She also explained it emailed it and then called me today to make sure that everything was good. Every time I call there, she calls me right back, With an answer to whatever question I’ve left.. Public Storage definitely has a gem with this one. Thank you, Miss Lisa.
At first I wasn’t so happy with my experience at Nebraska but then I went to 30th location and they was patient with me and help and also let me know I had the monthly special
The Manager was super awesome and cool and very very helpful 10/10 experience
Cool , I would have a couple of photos are coming , share anything , very good storage , expect for more new reviews , expect for more q&a , expect for more answers and questions , expect for more photos , Yinka Ayefele 's my best Musician please share like New Dawn Full Video Custom Thumbnail Image I'm waiting That's no problem we're currently getting two photos as we speak , please just share New Dawn VCD , make sure I check my notifications be on the maps notifications lookout, I have more photos on the way o , please share New Yinka Ayefele Everlasting Grace Video CD not a problem , I'm going add more photos very soon o , I'm about to share more photos , I should be responsible about this maps , I'll try and share like Something Else Video CD & I'll add real more photos very soon o.
The price is decent and Lisa did an excellent job with getting me into a unit. She is both pleasant and professional. I would highly recommend this location.
I have a public storage unit in Colorado, and four across Florida. Lisa made my rental experience the best one yet. I appreciated the work she did straighten out my online profile (I had spent frustrating time trying to do that over the phone with general support). She even helped me get another unit paid for in another city. Thank you!
Just want to give a shout out to Lisa over at public storage on Nebraska next to Fowler Ave. She has been very exceptional in helping me with anything I need as well as keeping the place clean and tidy....Thank You Lisa!!!..you make all the difference!
Ms.Lisa was exceptional
She directed me through the entire process of accessing my unit and the property with ease
Great costumer service
Super nice
Definitely need more employees like her
Pablo showed great customer service 👏🏽
Store Number 20152 Lisa is a awesome worker she took the time and explain the unit rules also Lisa is very nice and polite.
This was one of the best experiences I ever had with a storage and Lisa was so nice and helpful
I would recommend this location
Ms Lisa was perfect good good good customer service will she at public storage get referred yes
Lisa was very kind and informative when she called to confirm my storage selection.
Lisa was very helpful and professional. Explained all of our options and helped us pick the right unit for our needs.
LISA is dope af the service is A1 she helped me with everything
Thank you Lisa
Lisa was very helpful in getting me the best option for the unit I needed. Work with Lisa she’s amazing
Quick and easy to book, pay, and check-in. Didn't need to speak to anyone or wait around at all. Booked online and got a code for the gate and a unit assigned in just a few minutes. Lock is provided in the unit with information about insurance. The area itself has some homeless people lurking around but the facility is gated and seems secure enough. The mobile app to open the gate did not work for me but entering the code is easy and quick. I've used other self storage units in the past and those were not nearly as convenient. Great location for a student at USF who needs to store some stuff.
So clean and well kept up and the lady who helped me was exceptionally kind.
Lisa was extremely helpful when, I was making my decision on my storage unit. She took the time to show me the unit. She explained everything thoroughly. She helped me set up auto pay. She has excellent customer service skills and she is very patient, kind, and pleasant speaking. She wanted to be sure, I as a customer was completely satisfied with my storage rental. Thank you for providing such a qualified person to conduct business on your behalf. Happy New Year!!😁🎉
Kind Regards,
Lawanna Ficca
I went in to purchase a unit and jaedan helped me with that he was very respectful and professional.
Lisa was great and helpful!!
Lisa at the Nebraska Ave. location was amazing.
Service was great. Lisa let me tour the unit before I purchased to make sure it was the right size for me , she was very helpful and giving useful tips and handled everything with care.
Lisa was great and helpful!! Public storage is the best and the best service!!
Hello I have been with Public Storage for many years now and I am relocating again to another unit closer to where I have moved Lisa at the North Nebraska location in Tampa was absolutely helpful and amazing to work with if I was able to make something work or not she had helped me far and in between a lot more than anybody else has ever helped me out to get through. Thank you very much Lisa for your help.
Will leave town and feel like my stuff is safe.
Tunishia Hernández was great! Appreciate the customer service
My husband is paying for storage a few things and his bill is $100 a month I think that's too high just woke up with totes and a bag of clothes
Lisa was great! Amazing work
Excellent services, but need workers
Great service..she is wonderful
Needed storage last minute and store manager Lisa was incredibly kind and helpful. She made sure I got everything I needed and kept me very informed. Amazing customer service and helped me through the process incredibly quick and smoothly.
Real clean, and friendly staff.
Lisa was very professional and helpful!
Lisa was very helpful in making sure we found the right unit for my needs, and was very friendly!
Excelente service and nice manager. Manager Lisa always has a smile on her face and always welling to help and each time I see her she is busy cleaning property
made 2 many reservations. Was charged through my bank and Miss Lisa. Four all 3 of my accounts and canceled all except the 1 I actually wanted. She was very helpful and I appreciate her. Great customer service 👏
My experience with Lisa at this storage facility was great. lisa was friendly well spoken on the rules of the storage facility.
Ashley was great with helping us. And great customer service. Very nice
Lisa was amazing and very helpful. The rental process was quick and easy. 10/10.
Friendly staff clean storage
This place is very easy to access. Storage manager Lisa is very nice and helpful. They don't have the 10x10 we booked. But Lisa helps us to upgrade to 10x15 for free. I love their services and also the very user-friendly app.
Jasmine was very helpful and was very pleasant and polite. If you need help make sure to ask for her!
Lisa was helpful and professional.
I had a total nightmare but Lisa the property Manager really followed through on the journey to gwtting my account updated as the error wasnt of her own but she was left with the mess. Thank you for the time, patience and foot work that went into getting this resolved! I am now content with my belongings in your hand!!
This storage is the best since I have been here and Lisa is the most wonderful person that is here working
Had to move down here and needed a space to store my when i flew down here a couple of time. Had Lisa helping me and made it super easy for me. Explained the area was safe and that my stuff is secure in the facility. 5 out of 5 for this place.
Lisa always takes wonderful care of me any time I have a problem. She's always extremely professional and turns my frown upside down!
I am usually skeptical about renting storage units but Lisa really talked me through the whole process and was even kind enough to show me the units before I rented it. Great service!!
Lisa was absolutely great! She showed awesome character and such professionalism! Definitely will recommend her
Lisa & jaedan are very nice polite understanding , they know policy even though Jaedan is new great job 👍🏾👍🏾👍🏾👍🏾👋🏽👋🏽👋🏽👋🏽
One of the best places to store your belongings and don’t have your garage full of boxes
Lisa helped us get everything we needed to get our unit. She was knowledgeable and personable which made the process seamless. Thank you Lisa ❤️🤞
Lisa (Store 20152) was extremely helpful!! I tried reserving a unit online at this location at the end of the day right before they were closing and was having a lot of difficultly. She spent 20 minutes helping me and walking me through the whole process and I got it all squared away. Extremely helpful and extremely friendly! Good customer service like this is a rarity these days! Great job!!!!
Lisa was very sweet and great smile when I delivered for her location
I’m very happy with the customer service at Public Storage on Nebraska team members are very friendly and informative I would definitely recommend Public Storage to anyone , property looks clean and the curb appeal is up to par
She was perfect and the best person I ever met.nice work I loved and thanks for everything and your support thanks again.🤗🤗🤗🤗🤗🤗🙏🙏🙏Good blessed
This Location has the best customer service. Lisa went over and beyond to make sure I got my storage unit THAT DAY!! Her and the other staff teamwork made it work.
Lisa is super Nice , thanks you
My experience at this public storage was fantastic. The worker named Nyssa was a great help and gave me the best customer service i had ever received in any storage company i have ever been too. I will make sure i will send anyone i know to her for help.
Great location nyssa is very pleasant and helpful
The property manager Lisa was so helpful and knowledgeable about the facility. She goes out of her way to help.
Lisa is a good sale person thank u
Great experience so far. Lisa was very kind, knowledgeable, and helpful. The place looks well kept in comparison to five years ago when I rent this same place. Highly recommend. Thank you so much!
A Internet place very clean people that work. It are nice but mainly the price is right for what you get
Lisa was great and very helpful
Great customer service a+ highly recommended
My experience was extremely great ms.Lisa was Patient and helped me in every way possible made sure I was token care of before I lefted
It was a great pleasure working with Lisa to solve whatever problems I may have had.
Ms angel was very helpful it was my first time getting a storage and she providing outstanding customer service experience I recommend going here for all your future storage needs
Very nice respectful great service
Great service They also keep the property clean come see her guys
Miss.lisa at 20152 helped me with no if and are butts about it no questions she was awesome
Miss. Lisa is great and know her store and customers and keeps the property very clean