We had a good deal and also the front desk team with TJ and others were very professional and supportive for whatever concerns or clarifications needed anytime
Will definitely recommend this place for storage purposes
Very helpful! Awesome service! Thank to manager TJ.
I went to public storage in new Tampa off Meadow rd. I was helped by TJ which whom was Very knowledgeable and understanding to my needs. TJ was patient with me And answer all my questions without any hesitation. Thanks to TJ And his expertise I recommend asking for him if you are using Public storage.
Tj was very helpful and knowledgeable when we had questions regarding choosing the right unit
Extremely smooth and easy move in. Super convenient and easy to operate the security gate from the app. TJ left a friendly message before I ever arrived and was just as friendly and helpful when we met in person. It’s very good to know my Precious is in a good and secure location that I have quick and convenient access to!
I had a tour with TJ. He was very patient, friendly, and answered all of my questions. I will secure my unit at this facility. I love that they have 24 hour surveillance as well. Great customer service from TJ!
We found the online reservation process to be very user friendly. We arrived on the scheduled move in date and received a warm greeting from a very personable employee named TJ. He very patiently walked us through the storage rental process, answered all of our questions, and then walked us to the storage unit. He showed us how to use the entry keypad and how to properly secure the unit with the lock provided. The facility is very clean and we had a great rental experience.
TJ was very helpful. Confident, in dress code, ready to work.
I had a great experience with Public Storage! L I moved in on 2/10 The agent was professional, knowledgeable and helpful to us!
Convenient location and clean
TJ was great! Very professional and kind. Thanks TJ for making the process an ease!
TJ was very professional and helpful. His knowledge base for what I needed was on par. Some how he knew exactly what I was looking for in my concerns for my vehicle. Thank you to Public Storage for your excellant hiring practice with this service provider. Great job TJ.
Pastor Terance Reddick
Retired Army Veteran
Tj helped me today and I was so frustrated! I really appreciate him!
TJ great customer services very patient and polite
I had the most awesome experience with TJ. He helped me was very with all my questions and wa patient with me. I will highly recommend any one with the storage. Thank you TJ.
Tj has the best customer service! I stopped by to check on some moving supplies, and TJ was amazing and informative. If I ever need to rent a storage unit, this is where I will be storing my belongings.
Excellent customer service from TJ! He explained everything and gave options. The facility was clean and looked secure. Convenient location.
1st time Public Storage renter in a new city. TJ made my check-in seamless. He was very informative about the property, gate access, apologetic of the ongoing construction, and insurance. He walked me to my unit and made sure I knew how to use the lock.
Thank you TJ for great customer service!
TJ was super helpful with our rental contract enrollment. Definitely legendary customer service and I will be sure to refer family and friends to this location ‼️
TJ was extremely friendly and helpful, resolved our website issues, we appreciate his help!
Easy sign up and great customer service.
Talk with TJ and even though I had done everything online, he was more than accommodating and really helpful with getting me situated and into my new storage location
TJ was a tremendous help in getting everything set up. Very courteous and professional.
Samantha S. was extremely knowledgeable and helpful to work with and identify the right space. I would recommend this location.
Samantha was extremely helpful and keeps this property very clean. She sold us on this location for all our self storage needs going forward. If I could give 6 stars, I would give it to Samantha!
Samantha at this location is amazing!!! She helped me so much with my sudden move. Definitely recommend!
Called in and spoke to Rose. She was very helpful for all the questions that I had. Great experience. Thank you!
I love this location, Rich is awesome. Customer service is always great. He's such a positive individual and always has a smile on his face. I can say he really enjoys his job and what he does!!
The best customer service, very friendly and they explain everything to you.
Rich was very helpful and answered all of my questions. He was polite and friendly. I would definitely recommend him to my friends.
Rich did a great job showing me 5 units. It was a lot of walking and it was hot out but rich went out his way to show me units to walking me through everything!!! Rich should get 10 ⭐️
Rich was friendly and very helpful in helping me find the right storage unit for my needs!
Rich did a great job helping me and showing me units. He’s really great and awesome. Come see rich he will help you out!!!
The employee that helped us was extremely helpful
Rich has been great explaining everything about the storage process and payments. He made the process so smooth. Definitely great customer service
Great news place and have great rates online if you reserve ahead. The staff are great and very helpful. Highly recommend
Ive had a unit for 2 years. Reasonable prices. Well maintained. Rich at the front desk is always helpful.
Great customer service, Thank you Rich.
They always greet me and very professional
Rich was super awesome he answered all my questions really good. You need more people like rich he rocks
Rich was amazing. We walked right in and were able to see a few different units within minutes. Rich was very personable and helped us make the right decision based on what we needed the unit for. I wish I could give him more than 5 stars because he is an absolute asset to this company and deserves all the praise. Thanks again Rich.
Awesome customer service!
Excellent customer service!
Rich was great! Excellent customer service, very friendly, clean and safe environment.
Great storage. It has a large space and the price is amazing. It was easy to go in the app and rent the storage. I was able to move and get the keys ON THE SAME DAY. Without going through any other human. Incredible!
Rich was amazing. Super helpful and funny.
Great place to rent from!! Rich is very friendly and knowledgeable. Definitely deserves a 5 star rating for a 5 star service. Will rent from here again.
Wish I could rate higher than 5 stars. Rich made my experience so easy with his friendly demeanor and knowledge. Would definitely rent a unit again.
GE New Tampians,
I hope all is well!
I want to send a professional shout for Nyssa, Customer Service Representative, Public Storage.
Although I am not pleased with the unlisted work hours for the facility, Nyssa reported to work and provided excellent customer service and assistance with my need for a larger space. Nyssa was quite rehearsed in her position and displayed a genuine concern for my circumstance.
Two thumbs up!
Keep up the good work.
Rich was incredibly nice and very thorough. He made the process easy and am happy he's there to help if any issues!
Wish I could rate higher than 5 stars. Rich made the experience so easy with his friendly demeanor. Would definitely rent a unit again.
I went here a few days ago to open a unit. Rich was very welcoming, patient, friendly, and knowledgeable. He answered all of my word ruins and was very clear on all the information I needed to know regarding the unit.
My experience with the public storage was easy and quick Rich was very knowledgeable and helpful customer service was impeccable he’s the best
Rich was very efficient, helpful and friendly. Thanks for a great experience Rich!
I was helped by the manager Rich. He was very helpful and useful, I’d recommend this storage facility to anyone who needs one
I am very happy with my stay here. Sad departure but wonderful experience.
Great experience here! Bibi really helped me out and answered all my questions!! Definitely recommend storing here.
Excelente atención al cliente.
Gracias Silvina.
Great customer service very polite and helpful
The best woman i know works there
Cross creek public storage is the best one I think with good service and knowledge this place is great, especially Ms Jazmin Soto, truly a pleasure ma'am:
The one girl jazmin Soto was such a help, she is one of a kind and I hope she stays working for this company forever!!!! GO public storage!!!!
Nyssa had help me a great storage unit to fit what I needed
Nyssa was very helpful with giving me information and directions
Jasmine and Silvi were very helpful and informative. Thanks to both of them