Clean, excellent service! Thank you!
The property manager Lilly was very kind, courteous and extremely helpful.
Lili rocks.
Great customer service!!!
Great service at this location thanks lili
Lili is a great 👍 awesome team helper at that storage place of copans road address. She's always helping out with good sense of humor.
The manager Lili os one of the best she has a lot of patience with customers. She is a 5 Star
Great service at this location
Great CustomerService service thanks Lili
No ceiling first off, just chicken wire so anyone with a ladder could raid your storage. Secondly you move your belongings in and then they change the rent 30% higher without notice. Stay away from this place.
Rachel is an amazing young lady ahe is always willing to help.
DEY ARE BEST, EVERYTIME I CALL...SHE ANSWERS. YOU NEED MORE PEOPLE, LIKE HER. CUSTOMER SERVICE IS 100%
Store manager Lili was very professional and would recommend anyone at this facility
Wow never cease to amaze. Recently had a difficult time with extra space storage in two different locations, seems like they don't check there staffs psychological capabilities. Real crazy people. My mom and I have had a 3 storage here since before COVID. It's safe to say I'm coming back to this location because the manager Lilli has always a warm face and respectful demeanor. Paciente and professional, clean and steadfast with diligence and grace. Give Lilli a raise!
Good location clean friendly staff. Lilli the manager was kind, professional and pacient with me and my fragile state of mind .
Excellent service from Lili she help me a lot with my storage needs
Lili was very helpful and very profesional attending me, she is the best in this place, definitely I’m happy doing business with you guys.
Good service very nice property thanks lili
Exelent service thanks lili
Great location!! Manager Lili is very helpful and has a great attitude. Thank you a thousand times!!!
Rachel at the front desk was awesome and helped me save money!
Lili always help me with my storage need thank you very much
We’ve been using this storage for over 4 years now and we like everything about it. AC units, clean facility, polite staff. Highly recommend.
Excellent service thank you lili
I have never had an issue with this facility. And Rachel at the front desk was a great help to me. She was friendly, professional and helpful. Thank you Rachel.
Rachel is awesome she help me out so much. Thank you Rachel 😊
The property manager Lili was very friendly, polite and helpful with my storage needs. The property is very clean and well managed!!!
Awesome location… Ms. Lili is very nice and help appreciate her so much…
Great customer service at this location Lily always the best customer support and customer care
The customer service is outstanding and Lili is the best manager ever! This place is so lucky to have someone like her working for them! I have been renting for 2 years and she never disappointed me! They have the best price and the best customer service!
Amazing Service ! Thanks Lilly
Rachel is phenomenal! Personable and very helpful.
Sometimes you get lucky, and a storage facility is more then four walls. We have used this facility for about four years and aside from it being impeccably clean and well maintain there is Lili, the most amazing manager. She is helpful, knowledgeable, concern and kind. Happy I found this place, and happy is being run by this manager.
Gracias por la buena atención muy agradecido
Lily is the Best !!!
Very helpful and organized
Thank you for the wonderful service
Excellent service from the
manager Lili
Very nice and clean property.
Well located.
Highly recommended.
El personal es sipremante amable y las instalaciones muy limpias.
Very nice and clean property! Excellent service from the manager Lili, she was very attentive and she help with all my storage needs! I would definitely recomend it!
Always a clean and well run facility.... - Lili is awesome... - Best place around for storage.
Good customer from Lili she help me whit my storage needs
Lili at the front desk is best manager and very informative. and kind. i appreciate very much
DO NOT USE!
This storage unit raised the rate on my unit 2 months after moving all my belongings in and then when i emptied the unit and called to be prorated Jasmine from customer service said that they DO NOT PRORATE. You pay the full month and that's it. They will raise rates until you leave. Never enough carts, horrible service.
Lili is one of the most loving and respectful personal I’ve ever met at public storage on Copans and Andrews…. I can’t speak for other personal but she’s someone if you need things done, she will make a way for you…
Thank you Lili for being the great person you are and always helping me with situations
Excellent service from Lili very satisfied nice property very clean
Good customer service from Lili I will come back Thanks
I have the most professional customer service experience with Ms. Lili.
She answered all my questions and helped me finish the rent space.
Customer service is excellent very satisfied. I will come back and rent from here in the future and recommend to others!!!
Lilli was very very nice. An great customer service
Great service, Lili helped me with all my questions and concerns. They deserve 10 stars
MRs Lilli was wonderfull and very attention and very friendly with me and my husband.
Thanks
Muy bueno y la persona que nos atendió muy amable y conoce su trabajo
Kay is the best. She's super helpful, kind, and she goes above and beyond to help however she cans. One of the best employees I have been helped by thus far.
Lili she the best ❤️❤️❤️❤️❤️ love her
Worst storage unit ever! Horrible customer service! Workers will enter your unit without your permission. Staff member illegally obtained my account information and manually charged over $100 on my credit card on file when my storage wasn't due. Elevators sink like a dog urinated in them. Access door has been broken for 2 weeks so you have to manually open it. Door is often left open. Entrance always blocked and you can never find a cart. Facility is dirty and staff keeps the bathroom locked so no one can use it, not even during office hours. Random crash heads and drifters walk inside the gate when you enter the facilit. The worst storage facility that I have EVER rented from! Beware!!!
Love coming to this location Kay always assist me with any issues or concerns! She’s super helpful.
Kay she's very nice she help me really good to understand everything she's professional
Lili is the best manager in the world
Very friendly and helpful , great customer service...
She's so kindly and helpfull anything goes wrong she take time explaining to u to make you better understand. Best place ever u can go put your stuff. Keep up the good 👍 work 👏
Lily is always very helpful and always working very busy very nice person
The best experience at this location thanks Lili for all your help
I love the customer service it was excellent
Just moved into my space and everyone was very helpful and the property is very clean.
This location is literally the best location I’ve EVER done business with…. I’ve been with them for years… always clean, And the associate Lily is a breathe of fresh air …..
Great service, lili the manager is very nice person. I recommend the place
Easy to rent, the place is organized. Ms Lili was very professional
Timely service, friendly, informative and fast. Love that.
Lili was Amazing I really appreciated her service.
Thank you for your attention Lili! You always happy and kind. Very professional.
Lili is so nice. She help us a lot everytime we come here! Thank you!!!
Excellent service from Lili thank you Very much
I Really like Lili she’s very patient and she’s so nice.
I love this storage. It’s always clean. I’ve been going her since 2016. The manager is awesome!!!!
Great service at this location Lili was very helpful
Muy satisfecho con el servicio gracias Lily
Very nice clerk she was very helpful and got me set up fast thank you would recommend for any storage needs
Very satisfied with Public Storage service Lili is very good she found a right unit for my Storage needs
Excellent service from Lili she is wonderful Thank you
This is a horrible place. There are a lot of thrives here and if you go through hard times, they accelerate charges so they can take your storage.
Warning, do not go here. Use Extra space storage or other storage facilities.
I was at public storage today I had a lot of problems until I walked into 1450 and met Lily she was wonderful and helpful the woman was an angel she deserves a big raise thank you very much
El mejor servicio ofrecido por Lili recomiendo buscarla a ella la mejor
Lili was phenomenal. I will be renting here for my lifetime.
Good service
Lili thank u
Good servicio s Lili thanks
Lily has consistently been courteous, supportive, and kind. The team, including district manager Curt provide exemplary service.
It’s a good service by Lili so she’s amazing and everything you like to know she give you a good answer. An amazing customer service. Thank you so much. Have a wonderful day.
Mr. Mark was very helpful and pleasant. Thanks for the good service.
Lily It’s so amazing and helpful she’s always there for me to explain everything and I can come here if it wasn’t for her and our service
I met the most experience and good customer service Representative in Florida. Her name is LiLi she works for Public Storage. Amazing person, she knows how to treat customers. Thank you for that.
Very friendly and outstanding professional service. Thanks Lili.
I have been renting storage unit for years if I had know about public storage before I would have been renting from them they are the best. This location staff are very helpful in getting me a discount in difficult times. I am so grateful. Thank you public storage.
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Lili was very professional and helpful. The place is very nice and clean
Good service at this location thanks lili
I have been storing here for many years. I've been working with Lily and she is always kind and courteous to me and very helpful with any problems I might have.
Lili was very helpful, pleasant and wonderful
Thank you SO much for the professional, polite, personal service given to me by
Lili today June 27 ,2022
Omg I really don’t like moving, but I can’t lie my representative at Public Storage really made my day. Sholanda is truly a great addition to the store. I just wanted to share that ❤️
The service has been great they helped me when I forgot to properly secure my unit they called me immediately miss Lili has been very professional
I have sent multiple messages to no avail. No one from Public Storage has returned my call or email, or responded to my messages in the app which says someone will contact you within 12 hours. What poor customer service. There is no way to access a manager or corporate office. I am beyond disappointed with this company.
Very happy with storage unit area very clean secure air condition love I have first floor
Also very professional staff
Good service at this location from Lili thank you
Good service at this location thanks Lili
Very good service from Lili
They were awesome and understanding and helped me handle moving out smoothly, and both of the ladies that work the front desk were super helpful.
Overall, my experience wasn’t bad at this facility. However, I feel the engineers dropped the ball on this one. Front and rear appears to have only one elevator each which makes it challenging if multiple people are trying to move-in/out. The rear entrance only has enough space to fit one truck for loading! Ample parking in the rear but limited loading space available.
Aside from those issues, the facility has lots storage units available, very clean, and it’s temperature controlled.
En esta locación de public storage la encargada es muy amable y eficaz, srta Lili se las recomiendo
Excellent service at this location Thank you Lili
Lili was so helpful today. My husband and I were looking for a new storage unit within a certain price range and she showed us the perfect unit. We have not yet moved our things into the unit yet, but we feel good about our choice. The place is so clean and Lili is so charming.
I always receive excellent attention from Lili at the store front desk
muy excelente Service Lili She is the best perfecto a post
I had originally posted a negative review with a upcoming billing issue. The company reached out to me and fixed the issue immediately. Well done!!!! 5 stars!! I'm actually very amazed.
Easy peasy lemon squeezy!!
Good service from Lili thank you very much