Fast friendly and easy to use service!
Great customer service. Clean site. Always kept up in appearance.
The manager was on sight and helped me get into my units. Top notch service
Great place for storage!! Bernard and Aaron was great people!! Helping me with renting the and moving out! Thanks if need to storage again I will be back!!
Bernard was very helpful !!!!
I have used PUBLIC STORAGE Exclusively, over Past 24 years many Times, in many different States. Ive just checked out again, this time in NICEVILLE, and must say this has Again been a Good Experience. Becka is Very Professional and Businesslike . . Yet she is So Polite, Friendly.and Nice. That’s probably why she Manages the NICEVILLE COMPLEX. Very enjoyable knowing her. Blake has also been Very Cordial & Professional the few times I have Dealt with him. The reason I Always look for Public Storage is “That I always Know What I’m going to Get . . A Clean, Secure Storage Facility. Thanks. Mike/out
Aaron made the process super easy.
Aaron is amazing and so helpful !
I recently had an excellent experience at a local public storage unit facility, and I can’t say enough good things about their staff, especially Aaron. From the moment I walked in, he was incredibly welcoming and made the entire process easy and stress-free. Aaron took the time to show me around, explain the different unit options, and helped me find exactly what I needed. His professionalism and genuine willingness to assist made a huge difference. The facility itself was clean, secure, and well-maintained, but Aaron’s helpful attitude really stood out. I highly recommend this location, and if you get Aaron, you’re in great hands!
Great customer service. Thank you for your help, Aaron.
Aaron is STELLAR!! It’s rare to find someone who goes above and beyond for all his customers, he’s there for you!!
He takes exceptional care of the property! His knowledge and expertise of the business makes storing an amazing experience! I am more than confident, Public Storage in Navarre, is a place my storage will be safe and secure knowing Aaron is there!
*update* I have spoken to a representative with public storage who is addressing the issues. I appreciate the willingness to correct issues and keep communication open! Updating review based on the customer service improvement from the company! Still appreciate the on property management for caring about their renters and property!
Property management is amazing! I wish they had more options to help renters!
But this company is horrible. They will raise your rent every few months $60-$100 a month. And they do not care about your circumstances ever. They simply say read your contract and if you do not like it you can move. When people are barely surviving they care more about profits.
Aaron was very much a problem solver and a great representative for Public Storage! My rental experience had a few early challenges, but with a smile and determination he came up with a great solution. Highly recommend using this facility.
Mikael was been very helpful and extremely professional in helping me with a few issues I encountered. It is rare to find a young man today with the sense of responsibility and customer service that he displays. He was so eager to help me out. Mikael makes me feel good about doing business with Public Storage.
I’m so glad that I decided to choose this Public Storage location
Dealing with Aaron and Mike was a pleasure. They were both extremely friendly and informative.
I arrived at the location late in the evening over the next couple days. I’ve made multiple return trips and was able to meet Aaron outside while he was making sure everything was clean.
I would definitely recommend this facility to anyone that is coming from a distance and concerned about the security, cleanliness or Convenience of the location!
Clean and very helpful staff
Definitely recommend this place. As an Active duty member, Aaron went above and beyond helping me resolve an unforeseen issue. The team there has really great attention to details. For example, I swapped a lock and they called me literally the next day.
Mike is amazing! Truly cares to take care of the customer. Will continue to do business and new business!
This is probably the best storage facility in the whole area. At first I was frustrated not seeing people in the office, but when I moved out I saw Mike and Aaron outside cleaning the property. They both are very professional and great at holding conversation. I wish you two the best!
Mikal is amazingly courteous and professional. Am so appreciative of his management and the first class experience I have received in the time I have utilized public storage. Aaron has also been a real pro and always a pleasure when i have a question or a need. These guys are awesome! The facility is always clean, they take real pride and do a superb job.
Experienced a family emergency and had to find storage fast in Flordia while i was in Ohio. Public Storage made the process so easy! From the ease of use online portal to the friendly staff contacting me directly to make sure I was able to access the unit when I arrived in town and the friendly call when I checked out! Tha nk you, for bringing such peace to a difficult time.
Mike at Public Storage in Navarre was extremely helpful to me. Even though I am a customer of Public Storage at a different location, he took time to answer all my questions and really eased all the concerns I had. This is especially important since I now live out of the area. He even invited me to call back anytime if I had additional concerns.
Thank you, Mike. Your kindness and customer service was outstanding and is very much appreciated.
Mike was beyond helpful with the process! I had to move super last minute and was calling all over trying to figure stuff out and Mike was the only one that responded with clear and knowledgeable answers. He let me view the unit before getting it and sat down with me to look over all my options to get me the best deal! Could’ve gone elsewhere but how could I with service like that?
Absolutely amazing!! From start to finish. Aaron, Mikal were super professional very understanding during my move. So happy I choose Public Storage in Navarre 5 stars hand down!
I have been at the Navarre location since 08/23 and it is by far the best storage facility I have experienced in the area. I’ve used a few others in the past, but they did not compare to the customer service, ease of access, and rates that I’ve experienced at Navarre Public Storage. The manager Mike is awesome. If you have any issues, he is quick to fix them. I highly suggest using this facility.
Okay. They keep jacking up the price, which is kind of annoying. I'll need to downsize possessions so I can get out.
Great experience. Very knowledgeable & helpful manager.
We needed to store extra furniture and possessions while we transitioned households. This facility and its staff were absolutely amazing to us throughout the entire process. The units and facility were clean, safe, and affordable, and the unit we rented was climate controlled. The staff was friendly and helpful, and we never had one problem or issue! I truly appreciate all of their help, and I would HIGHLY recommend Simply Self Storage in Navarre to anyone needing a QUALITY storage facility!
Shereka and Mikal were great! Great service and very friendly. They went above and beyond. Thanks
Great service! Everything was straightforward and quick. The establishment is very clean aswell
Clean and professional. We just needed temporary storage for some stuff while moving but they where easy to work with.
Mikal was extremely helpful and friendly.
Mikal and Shereka were so polite and helpful! Great customer service - would recommend!
Sharika has been easy to work with and is always looking for the best deal for her customers. I have 3 units here that are climate controlled for the last two years and all my stuff is in good condition. Easy access with a gate code, and they have large rolling carts to help move your items into the storage units. Highly recommend!
I had a great experience and was welcomed promptly. The place was very clean, I was shown a few units before picking the one I got, it was quick and easy! Would definitely recommend storing your things here.
Clean facilities and property. Service was also exceptional! Mikal is extremely helpful and quite handsome to boot!
Mikell made renting the unit and then gaining access easy. Decent security
This place was great, Mike was very helpful
Excellent customer service! I had a unique circumstance and Michael went far above and beyond in order to find the perfect unit for me.
Excellent service! Gentleman there was helpful from start to finish.
Nice, clean and safe place to store your stuff. While I haven't been there long, I like the place , the management and my space. So far so good!
I haven't had customer service like this in a long time. Shereka called to make sure we were satisfied with the unit and to make sure our move in went well. The facility is clean and well-protected. Very happy with our descision to use Simply Self Storage.
Shereka gave great info and customer service!