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Public Storage Self-Storage Units at 13191 Tamiami Trl E, Naples, FL
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
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5'x5'Online only price$ 10/moSmall 5'x5'- ground floor
- climate controlled
- inside unit, swing door
$ 10 /mo $ 10Best Price Label+ one-time $29 admin feeHurry! -
5'x5'Online only price$ 10/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
$ 10 /mo $ 10Best Price Label+ one-time $29 admin fee
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Advanced Security Features
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5'x5'Online only price$ 10/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 10 /mo $ 10Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 29/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 29 /mo $ 36Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 30/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 30 /mo $ 37Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 31/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 31 /mo $ 39Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 33/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, swing door
$ 33 /mo $ 41Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 33/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 33 /mo $ 41Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 50/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 50 /mo $ 62Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 58/moMedium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 58 /mo $ 73Best Price Label+ one-time $29 admin fee1 unit left! -
10'x15'Online only price$ 82/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 82 /mo $ 102Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 96/mo
Large 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 96 /mo $ 120Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 97/mo
Large 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 97 /mo $ 121Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 114/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
$ 114 /mo $ 143Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 128/moLarge 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
$ 128 /mo $ 160Best Price Label+ one-time $29 admin feeHurry!
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Self-Storage Near Naples
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If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
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See what fits in different storage unit sizes
Naples Climate Controlled Storage Near Rookery Bay National Estuarine Research Reserve
Storage units in Naples are located southeast of central Naples close to Collier Boulevard and near Rookery Bay National Estuarine Research Reserve. All indoor climate controlled storage units in this modern facility are available in a range of sizes.
Tuck away your clubs in a 5x5 storage unit after playing one of Lely Resort's two public courses nearby: Flamingo Island, designed by Robert Trent Jones, and the Mustang course designed by Lee Trevino.
Store all your sports and recreational gear in a 5x10 storage unit including umbrellas, sand chairs and towels for days spent at Tigertail or Marco Island beaches.
Florida SouthWestern State College students sharing an apartment near the Collier campus can store duplicate furniture in a 10x10 storage unit, from couches and futons to dining tables and entertainment centers.
Households near Lely High School planning a renovation can store four rooms of furnishings in a 10x15 storage unit. For larger projects, five rooms of furnishings will fit in a 10x20 storage unit. Everything will be close by if you need to retrieve an item during the remodel.
For those considering a move to Naples, be sure to visit Keewaydin Island while you are in town checking out the area. The mostly undeveloped barrier island is only accessible by boat. About 85 percent publicly owned, its pristine beaches and natural habitats are definitely worth a visit.
Naples Public Storage has storage solutions to fit your needs.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 213)
Darlene is the best. This storage right on 41 and 951 has the best customer service. We been here already over a year and love the security.
I don't remember the name of the lady who served us, but her treatment was very professional and attentive. I highly recommend her.
Thank you Carla for helping get me moved into my unit.
Carla was very helpful and informative. Easy set up to rent a unit short notice.
The place is very clean, easy access and Carla is a sweetheart.
Carla has been extremely helpful and professional in helping me through the process. She goes above and beyond and is very prompt returning phone calls. The facility is very clean as well
Carla is a awaome parson she helped in every step in the process always smilingand nicely
Very pleased with her attention
Carla was fantastic! Highly recommend! AAA+++!!!
Realized late that I needed a bigger space and Carla did an amazing job assisting me, and pointing me out to my new unit. She was very respectful and helpful and I truly appreciated her presence.
Carla was so kind and helpful, the location is great and super clean. Awesome experience, thank you so much for your help Carla.
Carla is fantastic.
She’s always been able to help me.
I’ve used other public storage locations and have never met someone so helpful as Carla.
She is a true asset.
Friendly staff at first. Sold us units with no problem. Until we found people actually living inside the facility. They had an entire storage unit down the hallway from ours packed to the ceiling with dirty clothes and garbage that absolutely stunk. You would think for $1000+ a month for our units that wouldn’t be an issue. Generally, the office is unoccupied and you have to wait to see if anyone shows up. Moved out on the 8th of the month. Attendant told me no retro credit for the full month I paid. So, I left locks on empty units until the end of the month. Lol. Great business model. The attendant today, when I gave notice of vacating, was incredibly rude and totally passive aggressive. Real employee of the month. Never again. Very poor experience.
We already had a unit for the last year or so but needed a little more space. We wanted to make sure we could get a second unit in the same building, and floor if possible. Instead of finalizing the reservation online, we took a chance and stopped in. Carla was so helpful with reserving the additional unit - and just around the corner from our original unit. Highly recommend this location and unlike others, there has always been carts available.
Easy, professional, and affordable.
Just rented our second unit. Carla was very helpful and made it easy. Clean and well lit facility
My experience has been great. Carla is so professional and great costumer services. I really recommend this place 100%.
A pleasure to deal with the lady at Public Storage. The facility was very clean and easy to enter to get to your storage area.
This facility and the staff are friendly and helpful. Security keypads on the doors with carts available for move in. The parking lot has room for large truck if you have a moving truck. Everything at this facility looks new and clean. Many of the other facilities that I visited in the area do not look like their web pictures (in person they are run down and dirty), but this facility is shiny and new. I would highly recommend.
Carla was so helpful and got me a wonderful price on a convenient storage unit!! I highly recommend this Public Storage location, ask for Carla!! 😄
Great service by Carla. Carla is hard working and very polite.
Carla made my recent move in very easy. Carla is always willing to go out of her way to print receipts for me and offers exceptional customer service.
Teri
Great service - friendly
We have been using this Public Storage location for several years. We recently needed to downside our space and I "rented" a new unit online. Unfortunately, the new space was in the other building. When I arrived, I went to the office and Carla who was working immediately helped us and got us a "new" unit in the same building. Very nice and easy to work with. She really helped us as I surely did not want to move 150 sq feet worth of stuff to another building. We have had great customer service at this location every time we have needed help. This will be our third unit with them. Highly recommend!
It’s so clean and new here, quiet and well maintained. Carla is taking care of the place, she was super helpful with my problems and questions and had a great attitude.
I stopped in to look at the units and was greeted by Carla who was so very helpful that I rented one on the spot. There are lots of choices of storage companies here, but this place to me was the best thanks to her.
Outstanding and professional service by Carla.
Carla went out of her way to make my move in easy and efficient.
Fabulous customer service by Carla at the front office. Had a problem with password and payment. She was amazing how it was handled and we walked away satisfied and pleased. Well done.
Carla, the property manager, has been amazing to work with over the years! She runs a top-notch facility that is secure and clean. The property has more than doubled in size since it opened and the high standard of customer service has remained consistent, which is rare and appreciated
Associate name Carla is awesome and very professional . She took her time out to explain everything to me, and she informed me about the Storage App Feature which make life a lot easier .I really wish I could give you guys more than five stars 😊
Carla is awesome. Public Storage is lucky to have her. She couldn’t have made our experience easier. I hope she is duly compensated for it.
This is my favorite place to keep my belongings safe and stored!!! Thank You Ms Carla for being an Excellent Property Manager and helping me with my move. I totally recommend this Public Storage!!!!
Carla is running a tight ship, happy to be going into 2nd year
Carla was very helpful in getting an upgrade to our unit. Very happy with the facility and overall operations.
Carla is the whole enchilada. She goes above and beyond ensuring that any questions and concerns were addressed and that we tended to promptly. Thank you Carla for being professional and knowledgeable.
Carla is amazing, she helped me find the best unit for the money. She is always so friendly and extremely helpful. I've had my unit there for over a year and never had any problems at all. Thank you
BAIT AND SWITCH, NO AC, BILLING ISSUES AND ROACHES. Rented a unit for a reduced price, I was told it was because of the location within the building. But when the price increased almost $30 a month they changed their story and said it was a promo and that prices aren’t guaranteed and could go up any time. Also, the facility was recently without air conditioning for an extended period of time. No notification went out and now I have items that are ruined because of this. Customer service says it’s a facility issue and won’t help and the regional/district manager won’t call back. I recently changed my billing credit card on my account, and made a payment with it. It was set to auto pay. But the next month they attempted to autobill the old card (not sure how because it was deleted from the account) because of their error they charged me a late fee. Customer service admitted it was a “glitch with their app” Very unhappy and can’t wait to move to another facility.
The customer service is pretty funky. The units are not climate controlled- 60-70% RH & 80 Deg. off season (polly back to norm on season). Prices keep increasing with 5x5' at 76/month now. Life Storage @ 16/month locked one year. We're out!!! And stop with the crappy canned replies 🤪
Marcus is extremely pleasant and professional to work with! Keep up the great work, Marcus!
Carla and Marcus are very friendly and helpful. Great storage facility. Thank you so much!!
I had a wonderful experience getting my account set up, as well as, my move in at Public Storage thanks to Carla's help!
I highly recommend this facility for your storage needs! Thanks again Carla!
I needed a storage unit to keep my belonging secure between moving from my condo to my new home. Public storage exceeded my expectations. The units, elevator and lobbies are always clean. Living in Florida a climate controlled unit is a must and the temperature and humidity are always perfect. I feel confident that my possessions are safe at public storage.
This is my first time booking with Public Storage and my experience working with Carla was amazing! Excellent customer service. She called with details of my reservation and helped me secure the right unit for what I was looking for. Thank you, Carla! I appreciate all of your help getting things set up for a smooth move in process
Best service I've encountered in a long time. Carla made me feel at ease the moment I walked in the door. Thank you for all you do!
I recently needed assistance at my storage facility. Upon entering the office I was immediately greeted with a genuine smile from Carla the manager. She couldn't have been more courteous and helpful. So nice to see in this crazy workforce that there are still honest sincere and professional people who care. Thank you Carla!
The customer service is horrible. The units are not climate controlled. It was over 85 degrees inside the unit. The prices keep on increasing.
Carla the manager is very nice and very helpful it was a pleasure working with her I would recommend.. it is also nice to have a manager on site.
Friendly staff, easy access
Best service in town, highly recommend carla at the front desk for all your public storage needs.
Manager Carla made an exceptional experience meeting and her honesty about every question asked!
I’ve used this storage facility for over 4 years. The staff are consistently helpful and pleasant to work with. Ms. Carla had been an exceptional manager and is always willing to help. I value her and her staff and their positive attitudes.
Carla was awesome helping us and very considerate in taking care of all her customers. Such a delight to work with!
Carla is an absolute sweetheart, very welcoming and knowledgeable. Very very professional.
Extremely clean and well maintained. Convenient location and hours. Great service. Carla was very knowledgeable and helpful. I true delight to work with !
Carla was super delightful and helpful, she showed us the unit and answered our questions with detail. Very friendly and welcoming, she also helped us find the best deals for our space needs, she’s awesome.
Carla is amazing! Courteous, professional, and knowledgeable. Go with her on all your storage needs!
Carla provided outstanding service!
Carla was so attentative to our needs and answered every question perfectly !
Carla was wonderful and most helpful. She listened and responded to my request with care and ease! Absolutely wonderful experience. THANK YOU CARLA!!!
Awesome staff Carla is the best
Facility is spotlessly clean, Carla the front desk agent is both professional and friendly. This makes storage wonderful!
Carla knows what she is doing! Efficient and fast friendly thank you for the great service
Carla was very helpful with all questions. What an asset to the company!
Carla was wonderful today
Carla helped me out so much. Great customer service and manager. Highly recommend.
Carla is amazing..great facility manager
Carla was great!
She went above and beyond
EXCELLENT CUSTOMER SERVICE!
Just moved to Florida. Was looking for a storage facility. I thought I had found it on Marco. But that wasn’t the case I came to Public storage on 41 and I met Carla and I hit a home run. It’s everything I was looking for and then some.
Carla is amazing!!! Great customer service!!! Super nice and accommodating!! Great pice for storage!!
Carla Was wonderful and helped me when I was confused! I recommend seeing her!
Great customer expereince! Thank you Carla!!
I received a notice of increase in rent in my storage unit and called the office about my concerns ..
Carla was more than helpful to me in resolving my storage needs . I got into a different unit that better suits my storage needs rather than a 5 x 10 that hasn’t been the best. She moved me to a 10x5 that will much easier to manage!!
Carla is the best!! Very pleasant and professional !
Carla was very professional and helpful highly recommend
Carla was a pleasure to work with …great customer experience
Carla was amazing and very helpful. We are so happy to have been able to get a unit that was cheaper than midguard and near the door and elevator. Thank you.
Carla went above and beyond in the rental process and exemplified customer service. She made my day in assisting me during the stressful period of moving!
I came into Public Storage today to add a credit card to my account. Carla helped me out with this but also saved me a great deal of money on my 3 storage units. She embodies the meaning of CUSTOMER SERVICE. Thank you so much, Carla, for your help!!
Very helpful and clean units
Carla the property manager was very helpful and accommodating when my husband and I were looking for a unit that fit our needs and price point. This storage facility is very clean and the staff is helpful.
Carla was the best , she was very helpful and accommodating ! It was a pleasure to speak to her!
Thank you Carla!
Carla was very helpful and knowledgeable. She is an asset to the company.
Clara was wonderful to deal with. I wanted to downsize my storage unit and she was great in getting it done with no problems
Carla is the BEST! So friendly and helpful!
Carla is the best. Facility is extremely clean.
Carla did a great job keeping the price low for me. The price I was paying raised unexpectedly by over 30%. She was quick to get back to me and keep me locked in for my previous monthly rate. Great value and service, 100% recommend.
Carla was wonderful and helped us find an affordable storage option. She helped us navigate our way through the website to get the best deal possible! Thanks Carla! You’re the best!
Carla was great In helping us downsize our storage! very professional and friendly !!
I was shocked when I walked into this store. I could not believe how clean this place was. The manager, Carla was super friendly and very helpful. I highly recommend renting from this location.
I had never used Public Storage before but Carla was so kind, helpful and friendly I felt at ease right away. Highly recommend this location.
We went here as a second choice and left wishing it was our first! The woman behind the counter was amazing and respected our time since we were in a hurry. I can’t remember her name but wish I sure did so she could get recognized! Glad to see you have staff during open hours.
Carla is terrific! Outstanding customer service! What a delight, a breath of fresh air, and an asset to this company and location. She makes Public Storage look good- take great care of her! Carla is a superstar and I’m thankful for all her help.
Carla is amazing, great customer service!!!
Carla is very pleasant, and easy to work with.
Been long term tenant and Carla help me out big time today.
Love the customer service.
It was my first time renting a storage unit and Carla, brought me around to different spaces and advised me expertly. When a corporate billing issue arose after month 1 she went out of her way to contact corporate and kept me up to date on the developments, unlike the corporate side she was super helpful and also maintains the facility as if it were her own home. If any upper management is reading this, you have an excellent employee in Carla, that cares about the facility and the end clients!
Carla was excellent in helping me to organize everything and put everything in its perspective. As you know moving can be very hectic and we often overlook things. Carla was an answer to prayers.
Carla did a stellar job at getting me moved in so smoothly … highly recommend this very clean facility snd this wonderful manager….Thankful for you Carla
I just rented a storage unit today. Carmen was very helpful, friendly and professional.
Carmen was fast, very pleasant and professional. A very nice experience renting a unit from Public Storage. The building was clean, cool and well lighted. So much better than our previous unit with another company.
Carla has been wonderful! She made our transition easy and fun!!
I have had a unit at this Public Storage location for several months now and am impressed by the very clean facility and the Property Manager Carla. She was very knowledgeable when I was shopping for a storage unit. She asked me multiple questions regarding my storage needs and recommended the proper size unit that would work best for me. Since I rented my unit I have been back to the property multiple times and have seen Carla working inside the facility cleaning vacated units and hallways and the bathrooms. She always has a smile on her face and has remembered my a name during our interactions. Carla is an asset to Public Storage and is a great representative on the brand. I highly recommend this location for your storage needs because of the facility and outstanding Property Manager Carla!
I would like to thank Carla for her wonderful customer service! I was in a situation where I needed storage quickly. Carla was knowledgeable and empathetic to my situation. The facility is very well kept. I look forward to a long relationship with Public Storage. Thank you Carla!
We needed a storage unit to handle materials for our large concrete projects in the area. We came by to public storage and we were greeted by Carla, Who helped us get the right size storage unit for our ongoing needs. Typically when we get storage units, the staff are not so enthusiastic and friendly and just from this customer service experience I will definitely come back to get additional units when we need them. Thanks Carla and Public storage!
I needed a unit and called here, I was greeted with such a nice voice and was welcomed in. When I arrived I got to meet Carla, the woman on the phone and she was just sweet as pie! She helped me secure my unit, brought me inside and was extremely accommodating. I will definitely look forward to dealing with Carla in the future, such a pleasure! Thanks!
Super clean and secured. I wish staff was on site more than I've witnessed then to be but it has been a great place to store our things.
Carla was amazing in helping me secure a locker. She was fast, knew her way around the computer system efficiently, and had a fun personality! Her attention to detail and follow up were appreciated. The facility is always clean, well lit, and good prices.
Absolutely worst customer care. My husband had 5 units with them. He passed away August 8th unexpectedly and and I went to office September 4th to bring certificate of death and explain situation.
Rent was due September 1rst andyhey locked me out that very day. 4 days after rent was due..
MMy
Tori was extremely helpful in helping me get a new storage space within their location within minutes. Thank you !
Very clean and professional storage center. Easy access in East Naples. Alicia was very helpful and knowledgeable.
Great experience. Clean, very available space, the electronic door openers worked great
Alicia was fabulous… Knowledgeable, efficient, and professional… The facility is clean and well-maintained, with easy access to our storage area, and the app for the Public Storage place works fabulously. I am thrilled with Alicia and the Public Storage facility…
I just wanted to add to my initial review…. I no longer need my storage space, and again Alicia was accommodating…. Always professional, friendly, and ready to help in any way she can…
If you need a storage place for the stuff you just have to have and keep safe, this is the place…
WOW! Alicia was FAST, INFORMATIVE and FRIENDLY!! We walked in and were finished the whole transaction in less than an hour, which included a tour. An amazingly clean storage facility, easy to get around and up with current security technology. 2 THUMBS UP!
I received excellent service from Alicia at 13191 Tamiami Trail E in Naples FL. Very caring and patient with some senior citizens. The building was very clean and in all a good experience
This was my first time renting a storage place. Alicia was terrific in explaining the rules and answering the questions we had.
Not only was online reservation of a unit super convenient, Manager Alicia completed the process for us with personal tour and we left set-up and ready to store our goods. Bravo! Facility is spotlessly clean and climate is excellent. Highly recommend.
Alicia was wonderful in helping me move out to of my unit.. made sure no extra charges were accrued.. excellent facility.
Alicia was courteous, helpful, and truly professional throughout the entire rental process and during usage of the units. Public Storage is lucky to have such a valuable employee. I found the property secured at all times and maintained beyond expectations. I would highly recommend this location for all of your storage needs.
5 plus star rating. Online rental is simple and great. Building is always in an immaculate condition. The "turning in" of the space is also great. Alicia was there with a smiling face, kind attitude, professional. Great employee to give the first impression of the last day. Will definitely return if the need arises. My daughter and I are impressed and thankful for our first storage rental experience.
Getting a unit was very quick and easy thanks to Alicia. She explained everything very well and answered most of my question before I asked them. The location was very clean and the service was great.! Definitely recommend this Public Storage.
Alicia is very professional and helpful!
Just checked out of my storage locker at the 13191 Tamiami trail E facility in Naples Fl, Alicia at the counter was great. Very knowledgeable and friendly. Transaction was fast and easy.
Had a great experience at this location of Pubic Storage. Alicia is fantastic, will go above and beyond to help however she can. The property is clean and organized and in a safe location. Highly recommend.
I had never rented a storage unit before and Alicia made the whole process easy! I felt my personal belongings were safe and in good hands. I no longer need the unit and the moving out process was just as easy! I definitely recommend this location!
Very polite and helpful service from Kathy this afternoon. She was also quick with the service.
Alicia was fantastic! She had all our information ready and waiting for us, and made the entire process so simple.
Alicia was wonderful. Taking her time Walking us through the process. Very clean secure facility. Highly recommend !
Alicia was extremely professional and helpful in helping us rent our storage unit… The facility is excellent well-maintained and Alicia explained how to use the public storage app simply and professionally… I would recommend Alicia and this public storage facility…
Very clean facility. Alicia was very helpful.
Like most of us that were in search of a place to store what we could salvaged from the hurricane, I finally found at place at Public Storage. This facility was available, new, and exceptionally clean! I rented my space from Alicia, she was professional, informative, and handled everything quickly. I didn’t keep my space long but the experience was worth mentioning.
The Manager, Alicia is fantastic. She was very accommodating and helpful with all questions. She gave us a tour to prepare for the move in; the facility clean, well secured, and temperature controlled. Also, set me up on the app. Alicia provided exceptional Customer Service. We look to a long stay with Public Storage.
Derrick Wirick
This facility is clean always right temperature. Alicia does a great job. Keep in mind that this is a month to month rental and your fees may increase every month.
Alicia was very helpful, providing us with all the information that we needed to make a decision in renting our storage unit. She made the process very simple and went the extra mile to assist us. The facility was very clean and I highly recommend it. Thank you Alicia.
Alicia is really nice and always ready to help, facility is clean. Just wish we could have 24 hour access
Alicia helped me rent a storage unit this afternoon. She was very clear in the way she explained everything and helped me download and learn I use there app ( which is also easy and very useful).
Thanks Alicia.
This Tractor Supply store IS Awesome! I just got snubbed by Lowes wanting store credit for perfect return items, Lowes, the giant box store, declined without receipt. Came to Tractor Supply store with two items also in perfect condition only wanting store credit if possible as I also didn't have receipt handy for these items, but Manager credited my credit card for my return. Way to go Tractor Supply! Nice people, great prices and selection and awesome return policy!
Alicia was very helpful, would recommend to everyone
Great place! Safe, clean and friendly staff. Alicia is the best! She stayed late to help me get things set up for my unit. Will tell friends to go here if they need storage.
Amazing customer service! Helped me in a crunch! Alicia is professional, knowledgeable, and so amazingly helpful! Life saver! Thank you!
If not for Alicia, I'd be LOST. I'm not a technical genius but I was in desperate need of storage for my personal keepsakes and sentimental family belongings at risk due to this terrible Hurricane. Although her office was full of people, Alicia walked me through the entire process with patience, empathy, compassion and unbelievable expertise I've not experienced in a very, very long time. She immediately answered several of my phone calls and helped me secure exactly what I need, even though I wasn't certain myself. What a pleasurable experience for what was a gut wrenching, tough activity for me. Kudos and tremendous thanks for Alicia. I'll never use another storage facility.
Miss Alicia is the best. She's always friendly and caring before Hurricane Ian and especially afterwards. She went over and above customer service to secure storage for us.
We really appreciated her professionalism.
Joyce Todd and Antoni Bicy
I cannot thank Alicia enough for all her help during Hurricane Ian. She communicated as soon as the electric was restored and helped find a first-floor unit to move into. Her professionalism and compassion make her a valuable asset to Public Storage.
Alicia was great
quick and knowledgeable
Alicia is the BEST, she really cares, she gives out the BEST quality service and care. I had a very good experience!!!
Alicia was very helpful, courteous, and professional. She honored our time and provided us with options. We definitely made the right choice.
We love this place very clean AC works great and Alicia Was great she was always around to help picking up litter in the parking lot taking care of customers just fabulous
Alicia was very knowledgeable and helpful.
Alicia was so helpful and quick! She gave me the perfect storage unit size and conveniently located. Thank you so very much for your hospitality!
Alicia lived up to her reviews! The facility is very clean, easy to get to and organized. It was easy to get ourselves set up, we know if we have any questions that Alicia will answer them and help out in any way she can.
We were able to complete the rental on line which saved a great amount of time. When we arrived at the facility Alicia greeted us and finished the process. She then gave us a tour and showed us the unit. She was very friendly and helpful. The space was quite clean and easy to use. I would certainly recommend this place to friends.
Very professional and courteous. Alicia explained the whole process and took the time to verify all was good.
Alicia at Public Storage at Collier Blvd & US 41 was fantastic! She was polite, professional, knowledgeable and offered solutions to fit my budget and size requirements. She made sure I understood the whole process and that my access was completed and ready for me to use as needed. A very thorough approach. Thank you Alicia for your help!
Alicia is wonderful. Help me set up everything. She is the best
Alicia is the best, she's amazing and has the best customer service, Please go to her for your reservation!!!!! Thank You Alicia
Alicia is very efficient and knowledgeable about the property. And is always courteous and helpful. Makes me feel at home.
Alicia was very helpful in finding more than one storage unit next to each other and made the process easy to complete, very happy so far!
I would like to Give a Big Thank You to Alicia and Kathy for there Professionalism and taking the time to explain all the little details . Very well organised!!!! Hats off to Both of them.
Alicia was amazing! Friendly knowledgeable and efficient. An asset to your company .
The manager, Alicia is wonderful. She took the time out to call, answered all the questions I had, and showed me the different storage units available. I was able to make the right selection with her help. Alicia is personable, professional and knowledgeable.
When we went to rent a storage unit we met Alicia who was very informative, patient and polite with us. An outstanding employee for sure!
Alicia was very friendly and knowledgeable in getting us a storage locker. I would recommend Public Storage to my friends.
Alicia and Anthony were very friendly and accommodating. The entire process was quick and easy. Cool and clean!
Our experience at the public storage on 13191 Tamiami Trail East was excellent we were attended by Alicia who was very kind helpful and professional it would be nice to have more Public Assistance like her.
Alecia was fantastic and helped us from the time we walked in the door to using everything in the facility.
I would give Alicia 10 stars if I could! She is extremely efficient, has excellent follow up and is very friendly. I have been renting storage units for 25+ years, Alicia is BY FAR the best customer service rep I have ever seen in the storage industry!
We had a great experience with Alicia at Public Storage located at 13191 Tamiami Trail E. She had all the pertinent information we needed to set up the rental space in a timely manner. She was very easy to deal with and had a pleasant attitude. Alicia made the whole process quite seamless.
Alicia is an outstanding manager. Very thorough, informative and professional. The rental experience today went very smoothly.
Alicia is the best, so professional ! She knows her stuff ! It’s so nice these days to have this top notch type of customer service! She did all this while waiting on 3 people ! With a great attitude!
Alicia was awesome, very attentive and helpful
Alicia and the team are incredible. Very helpful and accommodating.
Anthony was very knowledgeable and helpful in addressing my reservation related questions!
Trinity and Trice are amazing managers both helped me with my storage needs!!!!!
Trice was so kind and professional. She explained the rental process and made it easier to get to my storage space. I hope her bosses know that she is a treasure.
Great service ! Ronnie is a great at her job and runs a tight ship. Would Definitely recommend!