Public Storage Self-Storage Units at 5150 W Copans Road, Margate, FL

Do not rent from here, it is a scam and the facility is disgusting and filthy. Terrible experience, terrible customer service. Facility is extremely dark, unsecured, and unsafe. Lights take forever to come on in the hallways, easy to get mugged or robbed. Don't store your property here, go down the street to U-Haul on sample. They have a clean facility and excellent customer service, I moved in same day after this terrible experience for only the insurance fee, which was only $11.00. I had made a reservation for check-in on Friday October 18th at 11:00 AM. I called to reschedule because I was running a bit behind moving. If you call the number for the on-site office, no-one ever answers. I called at least ten times yesterday. I had to call corporate to get routed to speak to someone. When I spoke to onsite staff, I was informed that there would be a staff member to assist me and complete check-in on the property until 5:00 P.M EST. I arrived around 3:30, no-one was onsite to assist me. I had to call corporate twice to receive instructions on how to reserve a unit. There is a first month promo for $1.00, with a $29.00 admin fee (so $30.00 in total). Since no-one was onsite, finding the unit was impossible. We drove around the property for about 15 minutes (while on the phone with a customer service representative MANAGER) trying to locate the unit. This is why I wanted onsite assistance. We finally find the confusing unit 20 minutes later. The unit I was assigned (0013) was absolutely filthy and disgusting. The entire storage facility clearly has an infestation of rats and other vermin. Rat droppings were everywhere, and dead roaches and insects. The hallways are pitch black and the lights take forever to turn on. It is difficult to locate your unit, very dark, easy to get injured or robbed and run into trouble. extremely dangerous facility. I felt very unsafe and was glad I had my firearm. The unit appeared to be water damaged as well, with stains on the wall and a very strong pungent mildew smell. The unit was dirty, it appears no-one even tried to clean it to prepare it to rent out. There was also a disgusting rotted piece of board laid out on the ground. Each unit should have a lock inside for the renter to use to lock the unit. There was no lock inside the unit. I called customer service and was hung up on twice. The customer service representatives were dismissive and disrespectful. They informed me they could not refund me the administrative fee ($29.00) because it is non refundable, even though I did not even move anything into the unit and decided to cancel my reservation because it was so disgusting, which was no fault of mine. Terrible experience, terrible customer service, disgusting facility.. Don't store your property here, go down the street to U-Haul on sample. They have a clean facility and excellent customer service, I moved in same day after this terrible experience for only the insurance fee, which was $11.00.

Los precios suben sin aviso ni protesta...

Thank you miss Tonette for your patience this afternoon, explained very well thank you

Tonnette Hill did an amazing job she helped me so much

Nicole gave amazing service as well as being very informative and pleasant to speak with!!!

hard to contact when no one is there ontil the afternoon

Rented a space using their promotion first rent $1 three days in already paid around $90! What a joke! How much would be the price for the 2 month?

The young lady (Tonette) was very informative on helping me understand the pricing of the different size storages

Rates are going up service is going down. Noone at the office and gate is not working. Don't forget about mice and flooding, and closed bathrooms at all times

They will lure you in by showing a good price and then they double it..Noone as in the office all the time sometimes gate doesn't work..Random people are inside riding bikes. Seems like they do everything to get as much money as they can disregarding your needs. If you have better option go with it

Janel was professional and helpful. Great customer service.

Sonjay, is really helpful and courteous making my experience very easy and fast. i will definitely come back to him should i need anymore assistance with anything that i need while I'm there. Thank you again, Sonjay.

The lady is very Nice🙌🏾 i highly recommend this location

Thanks Sanjay you were amazing with your help. You really went above and beyond!

The customer service here was amazing compared to a month prior. It feels like a whole different store. The guy here really helped me out!

I have never had such a terrible experience with a storage unit just to keep items. My sister and I both have items here I am moving out by end of day tomorrow. However, my sister is unable to do so. She rented a unit inside that should be cool and dry. The unit is hot, and her items are damaging from the excessive heat and it's not officially summer. She requested a transfer and was instructed to pay a transfer fee when she is not transferring willingly. She called the MAYORS OFFICE AND THE STATE OF FLORIDA REGULATIONS DEPARTMENT. DO NOT RENT HERE. THERES NO ONE TO ASSIST. THE ONLY DECENT PERSON TIFFANY QUIT. The so-called property managers they hired are absolutely no help if there ever there. GO SOMEWHERE ELSE WITH YOUR BELONGINGS THE DISCOUNT IS A LURE YOU WILL GET CHARGED AN INCREASLY LARGE AMOUNT OF MONEY ONCE IT EXPIRES.

Brianna was very helpful , I need help with my storage and she keeping the place cleaned very sociable will recommend her

I would highly recommend anyone to rent from this specific storage facility and heres why... I recently rented a storage unit from this Public Storage on 5150 W Copans Road, back on a Sunday, the 7th of April. When I got there I had the pleasure of speaking with and obtaining help from Kerrie. She is wonderful employee, very professional, knowledgeable and is someone who truly cares about her job and her customers. She went above and beyond to help me out during a very low point and a stressful time in my life! I also want to give Noel a huge shout out as well. I just came by the storage facility to put some items inside my unit and I forgot Kerrie's name because it's been close to a month since I've had this unit. I described her and Noel helped me out tremendously. The second employee here that went above and beyond for me. He even waited patiently while I went through my text messages to find out the excat day I had received my unit. In the past, I had never rented from Public Storage, due to their special lock that you have to purchase woth the rental (which put me off years ago because of this). However, this location in particular, at 5150 W Copans Road, truly has some remarkable, knowledgable, great customer service, dedicated and professional employees who genuinely care about their profession and the people they come into contact with daily. Which is a hard thing to come by this day and age! Thank you both very much! I truly appreciate you guys!

Worst customer service in the world from Brianna. I will outline my experience so you can fully experience how horrible this person is, the way that I did. First I came into the gate and couldn't find my unit. I drove around the entire place and I still couldn't find it. I also had to use the bathroom so I went to go use the bathroom. It was locked. I looked around for an employee. I found Brianna. She was walking around with the cleaning cart, on her phone, not cleaning, and I almost didn't realize she was an employee, since I clearly needed help but she was in her own world, but who else would be walking around with a cleaning cart. I asked her for help finding my unit. I also asked her for the bathroom key. Like I said, she was walking around with the cleaning cart, blatantly not cleaning. She gave me some unclear instructions on finding the unit. And she said she "needed to find the bathroom key." She did not proceed to begin looking for said key, whole time i had to use the bathroom. It was clear she wasn't going to help me, so I called my aunt who is a property manager at another public storage, literally the only reason I am using this place. It took about 10 or 15 mins talking to my aunt before she came and opened the bathroom for me, at this point I'm just irritated, I've had to pee, and had to find the unit myself and I was speaking on the phone to my aunt about this horrible experience and Brianna decides she needed to join the conversation and I told her to shut up because I had it with her. If my aunt was not a property manager at another location she would not have even opened the bathroom for me. So I really didn't care what she had to say. I've worked in customer service since I was 17 years old, If I was going to sit there and be rude and not do my job i just bounce and go home because I'm not a rude nasty, visibly miserable, and lazy person like Brianna is. I was extremely polite to her up to the point I realized she literally is going to not do her job so I tried my best to ignore her and do what I have to do but I had to pee. I had to end up using the bathroom at a gas station, after I am paying for a storage at this place which it's fine If there's no bathroom, but then why tf do I have to deal with someone like Brianna. I am already stressed from moving and this is the worst customer service I've ever had from a storage place, and I know my aunt is nothing like this, but I will never come to public storage ever again because of this horrible experience. Even though I would get a discount, there's no discount worth such a horrible human interaction that has ruined my day. Briana should find a job as an insurance agent since she is so evil and loves denying people basic necessities they already paid to use. My experience would have been 100% better if she was not there.

Come by and get you a storage at this place Noel is a great guy I have no complaints

Noel is very accommodating and friendly and helpful

Noel is very profecional and nice guy excelen

The customer service at this location is always best great property

Just same from here i had such a great experience love the young lady up front so happy with my new Storage

Not only does Tiffany have the best personality I’ve ever did see. You got my rate back to the way it was and she always goes the extra mile for me and all of her customers. Thank you public storage for having someone like her here to help us all

0 stars would be more accurate. Rent a space for 100, they raise the price to 175 within 2 months, then 225 on the 4th month while still advertising and renting units for 100. They think you are stuck with their prices. Rude staff too. The autopay charged my card 5 times one month. I had to stop 3 times before they would issue the credit, all the time they were too busy. The gate doesn't work half the time and the wifi feature to open the gate from my phone hardly ever works. The units leak water too. Its a horrible place to keep your belongings safe.

Tiffany is so nice very understanding works with you on a timely manner very professional and made me feel secure of having my things in storage !

Amazing storage and the staff is beyond amazing Tiffany is the best hands down

Thanks tiff

Janet was very kind and pleasant. She made us feel like we were being well taken care of. Later when I had to call to ask more questions regarding our storage space she remembered us by name! I would definitely recommend to others!

I just rented a unit and it’s disgusting. When we were leaving we saw a rat or a mouse and other ppl were complaining about it too along with roaches. I’m seriously considering moving all my stuff out asap. Shouldn’t have to worry about vermin and roaches for the amount of money I’m spending. Why is there no monthly extermination?!? I already filed a complaint to the BBB.

Tiffany was very helpful and professional. She explain everything in detail and she was very kind. Thank you!!

When you walk into a business and they recognize you and call you by your first name makes everyone feel good! That was manager Tiffany with me today. I haven't been there in months and she remembered me! She and her co-worker Kerry are always very kind, knowledgeable and helpful with any issue I may have.

I had the most amazing experience with Tiffany and Kerrie. They treated me so well. Both of their personalities were fantastic. Most pleasant customer service I’ve ever received from anyone. Told me step for step what I needed to do, and give me a very helpful tool the app. I love that. Thank you for public storage for having these two help me every step of the way.

Kerrie was absolutely helpful and would recommend this place to anyone as long as she's still... Great personality...

Thanks Tiffany and kerrie

Came here to my mom being here before but definitely worth the visit I was helped by Tiffany and Kerrie thanks to them I have a new space to store all of my precious church materials GREAT JOB

I stop by to make the payment, tiffany was very helpful and make my progress of adding the auto pay fast and easy. Love this location!

So after constant back-and-forth with customer service I decided to walk in and just set up a storage unit. Tiffany, the property manager was beyond amazingly helpful, super patient, informative, and tentative. She walked me around the property and showed me the storage unit that I would be getting and offered to clean it if it was dirty, you definitely can trust your property being here.

The office staff is amazing.!! Tiffany and Kerrie were so helpful.!! Great place!

Tiffany, the representative who assisted me, went above and beyond to ensure that know all my possible options for units when it’s time for me to move and she kno her stuff keep it up tiff

Tiffan… she took care of me and she explained everything… she took the time to go thru the contract wit me help me get the app and informed me on all the thing I need to kno… so shoutout to Tiffany for makeing this process so easy

Tiffany has a great attitude and very friendly

Donna and kerrie are super. This team of agents are what makes a business successful. Thank you Donna and kerrie.

Excellent location! The girls are absolutely amazing they will help you with detail, take very hood care of uour stuff, very flexible hours and you can really rely on them! Thank you Curtisha, Kelley and Shanell you girlies ROCKKKKKK!!!!!! Look no further here is the place!

The manager Tiffany and her associate Carrie are the best. I came in with a very unique situation and the two of them went above and beyond to make sure my storage needs were fulfilled at their location. Great works ladies and Thank you again.

This Public Storage is awesome. The facility is very clean, well maintained, and the staff is super friendly, and helpful, especially Tiffany, who has been overly kind, and informative. I highly recommend this facility above all others. 😁😁😁😁😁 I love 💕 it.

Tiff was great she explained everything we need I needed to know. She gave me a tour of the units an sizes she was all around great. Keep up the great work.

The best customer service thanks to Tiffany

Tiffany helped us with all our confusions and helped us get a good deal. And also very friendly and upbeat personality not the regular storage facility employees

I can't begin to express my gratitude for Public Storage and their amazing service. When I was in need of a storage unit urgently, they came through with flying colors. Not only did they find me a unit quickly, but they also offered it at an unbeatable price. Tiffany, the representative who assisted me, went above and beyond to ensure that I selected the perfect size for my needs. Her expertise and guidance made the entire process effortless. Thank you, Public Storage and Tiffany, for making my storage experience smooth and stress-free!

Hi we are very pleased with your staff member Tiffany she is very polite positive energy warm welcome when you come into the office she make you feel like home and she very acknowledge able about the company I highly recommend her in any task if work that the company may have to offer and I will recommend my friends and family to this location thank you for all your help Tiffany keep up the excellent work your doing Linda benyamin

Tiffany is the only person you should be talking to about your storage needs. She made it painless and straightforward to reserve and find the right size unit for my family. I initially went in to get a 10 x 10 unit but with how friendly and easy the situation was and Tiffany's amazing customer service, i ended up going with a 10 x 25 size unit. Will 100% always go to her for all my questions and needs from now on. Public storage could use more amazing people like her, well really any company does.

The woman that works in the office, Tiffany, is ABSOLUTELY FANTASTIC! She has been EXTREMELY helpful in dealing with ANY issues or concerns that I have had. She ALWAYS makes sure to provide the best possible answer. The tenants at this location are absolute PIGS! EVERYDAY I am there, before Tiffany arrives to work, I find screws, glass, garbage, boxes, exc. by my unit. I have watched her NUMEROUS TIMES picking up after these PIGS! It is NOT her mess, but still MAKES THE DIFFERENCE!!! She is AMAZING!!!!!! I wish that there was more people like her in this world who CARE as much as she DOES… Tiffany, keep up the SPECTACULAR WORK THAT YOU DO, it’ll pay off!

Storage

Roaches. Been renting a space for nearly a year now and I come to the storage space every month and the roaches got into my storage (there is a gap on the top of the the neighboring walls so we all suffer from the infestation). Bigger and bigger roaches even time

Best customer service Tiffany did a great job

My review is NOT a five star for the place but for the Mgr Tiffany...she always displays a calm and respectful attitude and is just always exemplary at her job and frankly a pleasure to interact with! This place needs to promote her n do better on all levels!!!

Good place

Tiffany is extremely knowledgeable, polite, and goes out of her way to make you feel welcomed, and explains everything very well.

Was literally just price shopping to store my show car and had the pleasure of meeting Tiffany at the margate location. Never have I ever received customer service like I did today. Hands down you guys got yourself a A1 employee. She was amazing. Smiled the whole time. No awkwardness or pressure. Just a comfortable experience. Whatever she gets paid. Double it. Awesome customer service. I’ll be back to store my car here for sure.

Tiffany, the manager, is wonderful. She’s punctual, very attentive and details oriented. She was very courteous and she made our experience so easy and fast. She went through all the steps to make sure that we have a good experience. My mother and law and I were so happy to meet her and we will do business with Public storage once more!

Great customer service A+++++++

Thank you Tiffany for all of your help!

Rip Off Don't ever sign up as they will screw you from day one. They will hit you with every fee they can and shortly after you have moved in the rate will be increased arbitrarily as there is no cap to the increases. This is the worst storage provider I have ever had to deal with.

They are the worst rip off in the storage industry. They advertise a rate that you will never get as they will hit you with additional fees and a mandatory insurance. After 3 or 4 months they will increase the rate by 40% while still advertising the same space at the rate you signed up. Customer service will tell you they can increase the rate by any amount as it is month to month and there are no caps on increases. To get the cheaper advertised rate you will have to terminate, vacate, sign a new contract and you can move in again. ... well, after 3 to 4 months they will screw you again. Bad business habits and manners. Public storage never again.

Manager of store was very kind and helpful, she showed me the unit and did all the paperwork real quick. I’m happy to get my storage today.

Tiffany did a great job.. Love her customer service and she is so helpful

Thank you Tiffany

Fue una buena experiencia por que tiffany es muy amable y trabajadora, recomiendo este poblic para todo el que quiera almacenar .

Tiffany you have been great. Thank you for everything and being so kind to us.

Thank you tiffany. You are the best.

Tiffany was very helpful and corteuos.

Everything was handled perfectly Thank you Tiff.

I been to a few public storages in the last few years. By far this is my favorite one. Tiffany was the person that helped me she was fantastic

Tiffany was great. Fast and extremely easy. She was extremely knowledgeable and great customer. I would hire her to my company.

Tiffany was super friendly, helpful and efficient! We got a great deal and it was super easy to get in out and moved!

Public storage They have a 🐀rat problem at this location and it’s real bad and the insurance company that they used is full of it they don’t want to pay for damage items and public storage said that’s not their problem

If you’re looking to rent a Public storage ask for Tiffany for customer service. She’s amazing and easy to work with I had a great experience working with her she is very knowledgeable and professional. On top of that she goes out of her way for her customers. WITHOUT HER that does not run the same. Thank you for all your help.

Exceptional service and very helpful. Tiffany did a wonder job!

Tiffany was the best. Move me in without any issues. Thank you for helping me every step of the way!

Tiffany is amazing. She was very knowledgeable and has great customer service. My husband and I are very happy we chose her storage location. Thank you Tiffany you’re the best!!!

Tiffany Is The Best!

Chanel was very helpful and informative, I am shopping around for different storage places and so far based on customer service alone I think I may go with public storage! Great customer service!

Tiffany was a pleasure to work with! She made the whole process a breeze and she is funny and personable. Good job PS, she's the best employee at PS that we've worked with!

Tiffany was very helpful and pleasant. Made the renting process a breeze And bubbly personality is to die for. Too bad those only allows for 5 stars, since I believe she deserve 10!

Thank you Tiffany for all help. You've been such a help for me and my family

Very good interaction, and was very polite and helpful.

Tiffany did a nice job, process was fast and completed without any delays.

Tiffany is the best. Got me into my storage and was explicit on all the details.

I walk in the office and Tiffany happen to greet me with the best and greatest attitude made me feel so welcome that I did not hesitate to rent a unit…Tiffany is very very kind and helpful walk me through everything such an awesome experience God bless you Tiffany 🙏🙏🙏

Tiffany is a awesome and kind person and very helpful with all my questions and storage needs. We need more people like her. I highly recommend dealing with her with all your needs. Just great service from her very patient also

Tiffany you are such an amazing worker, i appreciate you making me feelmy things were safe and great customer service, ill forever recommend any and everyone to rent at this location

Tiffany

Thank you Tiffany

I rented a unit space that did not have lighting as it was hard to find my belongings. I spoke with Tiffany who is very lovely who made numerous attempts to have maintenance replace it. After several weeks I was contacted by corporate that they are not replacing light bulbs and allowing "nature to take its course". So in other words they are making budget cuts and starting with their electric bill. I was advised to bring a flash light or pull my things into the hallway. Very poor customer service the worst part they never informed their own employees of these changes. I do not plan to use them in the future once I retrieve all my belongings. Also at times they have no one physically there to help you. They only want your money.

Thank you Tiffany for helping me get a good deal with my storage space. You rock.

Thank you Tiffany for helping me with my storage needs. You been so helpful with all the information you have provided

Tiffany was so helpful in my time of need. Had some many issues. And she was here to help me in every way she could! You are the best Tiffany. Thank you so much 😊

The manager Tiffany was extremely courteous and helpful. Highly recommended

Thank you Tiffany for all of your help! You've been pleasant to work with.

Tiffany was a blessing. She is so bright like a star. She made my move in very easy and fast. Thank you Tiffany.

Tiffany h. crushed it ... Awesome customer service and made sure to ensure everything was flawless.

Tiffany was awesome. Very helpful. Made my move in very easy and fast. She's the best of the best. Thank you for all of your help Tiffany.

She was very helpful.. the best.. Should give her raise..

Tiffany was so professional and made my experience a pleasure to do business with Public Storage in the future.

Tiffany was very knowledgeable on here property and informed me of everything I need to know about my experience with public storage.

I was inquiring about storage space and pricing. When I was helped by one of your employees, Miss Tiffany, she was a ray of sunshine. She has a wonderful smile that lures you in. She was very professional and knowledgeable, I will be coming back because of her! She is a great asset to your company, especially when good help is hard to find these days Thank you again, Miss Tiffany

Went to this location in hopes in obtaining a storage unit, never had one so I had many questions. Tiffany was so pleasant, her smile was very welcoming, answered all my questions, as soon as I find out my move out date I will definitely come back. See you soon Tiffany.

Its been 9 yrs since I visited my storage items, life has been a roller-coaster ride for sure. Tiffany was a complete angel, patient with my inquiries and concerns. It was a complete disaster trying to remember everything but Tiffany was so patient and attentive. I hope her supervisor knows the gem they have named Tiffany.

Thanks tiff and reshma

Curtisha was great

It's a storage space that serve its purpose but In just one year my rates has gone up 3 times. I went from paying $151 to $184 to now $215 for a tiny 5X10. I think that price is obserd. Especially when we're trying to make ends meet. It's time to put that money into getting a 10x14 shed. Smh.

Curtishas was great help

Property is very clean and the property manger Curtisha is always there to help you when you need :)

Curtisha is very nice and very helpful she was able to answer all my questions she is also very patient ! Good customer service also great deals and prices at this company .

Curtisha was great

Curtisha was so nice and helpful she went over and beyond great customer service

Curtisha was very nice and helpful I came very stressful left very calm and with lots of hope love this property

Curtisha was great serive was exallent

Curtis ha was a great help got a storage stress free now

Curtis has was great great service

curtis haw was very perfectionist very patient love this location

Just want to say what a pleasure it was having to deal wiith Curtisha today. We had some challenges but she was a trooper and handled it with a smile and grace. To be honest I am hoping to deal with her whenever I need help. Thank you Curtisha for being such a pleasure to deal with. Wender H

Curtisha was great. Great service

The property is clean and the staff is nice.

Curtís ha was totally 👏 awesome

The place is a bit narrow and can bring inconvenience, otherwise it serve it's purpose

Nicole was great!! She help me with my storage and give the best customer service

I was great . Nicole gave me a wonderful servise .

Came in to get a unit for the first time and Toya was very helpful. She answered all questions I had and was very polite and respectful. Great service.

My unit wasn’t exactly what I had expected but Curtisha was extremely helpful and patient in answering all of my questions. I really appreciated her attention and professionalism because moving is so stressful as it is.

My storage unit is easily accessible, but most of the drive up spaces have narrow access “roads”. Also zero ceiling insulation with a metal roof and it will get HOT in the non-climate controlled units.

The service was great one of the employees name curtisha was very helpful and very patient with me I thank her because I’m very impatient

Amazing customer service from start to finish!

I had the best experience at this location its very hard to come across nice people and curtisha was very nice even helped me put items into my storage with me. Thanks alot you rock girl

Curtisha was very nice & helpful she’s the best

Thank you Ms. Stanley you were great help. The store was clean and your customer service was amazing even while dealing with my attitude. I apologize and thank you for being patient with me

Curtisha and Brianna gave me a great experience and they were very nice

Curtisha is great and always assists with anything you need.

I rented this place out through the no contact way on the website. I got in ok. Put some boxes in but couldn't figure out the key thing. I should've gone to the front desk but I was tired and took a risk to go home to bring back more stuff... Someone robbed me and thats not their fault BUT they have NO CAMERAS here so rob away I guess because even if I do file a police report they'll never be able to figure out who did it because cameras don't reach the back. They put l them only in the front. I don't even know what I lost but this is a fair warning to anyone else to know there is no real security here. Anyone can rent a spot. Wait. Rob away and get away with it because they apparently won't be able to see in the back. Good luck... Im posting this in hopes that the owner does the right thing and adds more security. Not leaving anything of too much importance here.

Curtisha was very nice she helped us alot very professional

Brianna and curtisha gave me great experience and was very professional

Great customer service !!

Donna greeted me great and I felt welcome! She handled the transaction quickly thanks!!

Donna was an amazing and helpful at my visit to the store.

Curtisha was very nice and helpful

Marcela is wonderdul! Great customer service!

Curtisha was very helpful she helped me find a parking that fits my size .. she also very nice and professional great prices aswell

Curtisha has the best customer service always so nice and helful

Curtísha was so nice and helpful she helped us with everything she so kind and patient

Curtisha was very nice and helpful

Sholanda was a great help today, she help me a lot and has a good spirit.

Curtisha customer service is great . Great prices and good deals for this company

Curtísha was very nice and helpful great customer service. Will always recommend this company all the time to family and friends

Marcela is the best at this Storage facility. Not only is she super friendly, but she is always very pleasant, and helpful. Also, she went above and beyond to make sure I was satisfied with the storage unit I received

Marcela was very nice and great customer service

Great customer service by Marcela. Would recommend this place to friends

Marcela was great on customer service

Jan is very nice

Awesome customer service from Marcela!!!!!

Marcela have UN excellent trabajo es muy servicial ydirmpre tiene una sonrisa y Saluda muy contents.buem servicio

Marcela was awesome. Abracadabra!

Marcela was excellent in helping our needs. Prompt service.

Sholanda was a good help downloaded app and walked me right to the unit thanks again

Sholanda was a great help thanks sholanda

Marcela is highly professional and nice customer service. Looking forward to store at this location.

There is no way this place should receive anything higher than a 2 star. It serves its purpose of "storing things" but this location is the last place you ever want to be. The 5150 W Copans Road in Margate, FL looks like an old abandoned warehouse that's been run-down and deserted. Rodents and cockroaches fill the interior hallways and when outside, you feel like you're going to get snatched and thrown into a white rusted out van. Also one person works (maybe) and when I visited, they were out for lunch for over an hour. I was left stranded as my gate code didn't work on the inside and had to wait for the lawn service person to eventually open it. Find a different location!!!

Marcela Is helpful & the area is clean

Marcella was very thorough.

Marcel so at her customers service job and I like see here more often

Sholanda was a very great help walk me through the app and help me complete my lease love her to dead thanks for hiring her beautiful soul