Some of Our Top-Tier
Security Features
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Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
Find Storage Near You
- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
- Convenient Access hours
Public Storage Self-Storage Units at 5340 Catoma Street, Jacksonville, FL
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 28/mo
Small 5'x5'- ground floor
- inside unit, swing door
$ 28 /mo $ 36Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 36/mo
Small 5'x10'- ground floor
- inside unit, swing door
$ 36 /mo $ 50Best Price Label+ one-time $29 admin fee
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Convenient Locations -
Budget-Friendly -
Advanced Security Features
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5'x5'Online only price$ 40/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
$ 40 /mo $ 50Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 50/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, swing door
$ 50 /mo $ 70Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 59/mo
Medium 10'x10'- ground floor
- inside unit, rollup door
$ 59 /mo $ 75Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 63/mo
Medium 10'x10'- ground floor
- inside unit, swing door
$ 63 /mo $ 80Best Price Label+ one-time $29 admin fee
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10'x7.5'Online only price$ 65/mo
Medium 10'x7.5'- ground floor
- inside unit, rollup door
$ 65 /mo $ 89Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 75/mo
Medium 7.5'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 75 /mo $ 102Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 79/mo
Medium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 79 /mo $ 99Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 110/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 110 /mo $ 139Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 114/mo
Large 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 114 /mo $ 124Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 134/mo
Large 10'x20'- ground floor
- outside unit, rollup door
- enclosed
- drive up access
$ 134 /mo $ 171Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 186/mo
Large 10'x25'- ground floor
- outside unit, rollup door
- enclosed
- drive up access
$ 186 /mo $ 258Best Price Label+ one-time $29 admin fee
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
What can you expect from the
most trusted name in self-storage?
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Self-Storage Near Jacksonville
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Westside Storage Units Near Ortega
Westside Public Storage is the perfect destination when the mission is to find self storage space in the Ortega neighborhood of Jacksonville.
A quick drive from Roosevelt Boulevard/Route 17 or I-295, and about three miles north of Naval Air Station Jacksonville, this is an easily accessible location offering indoor storage units, outdoor storage units and the option of climate controlled storage units.
Frequent outings at Ringhaver Park for picnics and play dates alongside the Ortega River become so easy to pack for when using a 5x5 storage unit to keep toys, sports equipment and recreational gear all together throughout the year.
For residents trying to get organized in a house in Ortega Farms, a 10x10 storage unit can fit an old mattress, a small sofa or a few bikes, boxes and crates from the garage with room to spare for extra personal belongings.
On the move in Jacksonville Heights due to a new job or an unexpected major life change? A 10x30 storage unit is big enough to fit everyone's stuff all in one place during the moving process.
Featuring a storage area with electronic gate access with key-code entry, as well as a property manager that lives on site, customers can breathe a bit easier here thanks to the storage accommodations at this location.
This facility also offers enclosed units that can be used for vehicle storage for most cars, trucks and SUVs.
In an area where it's usually easier to find some extra room to work, live and play compared to the more-crowded Jacksonville area, it's still never a bad thing to have even more space. For storage solutions big and small, head over to this Westside Public Storage, open 7 days a week.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 420)
Awesome and amazing customer service… Very knowledgeable and helpful. Thanks a billion Ms. Pam and Ms. Tammy!!!!!
Carlos D.
Tammy was extremely helpful. Walked me through the whole process and went above and beyond in customer service
Tammy was absolutely incredible!
From the moment I walked into the Public Storage office, she made the entire process smooth, easy, and even pleasant (which is rare when you’re dealing with logistics and storage!).
She was not only professional and knowledgeable, but also genuinely kind and patient. She took the time to explain everything clearly, walked me through the setup step by step, and made sure I felt completely comfortable with the unit I was getting.
You can tell she really cares about doing a good job and helping people. It made such a difference on a day that could have easily felt overwhelming.
Thank you, Tammy—you turned a chore into a great experience. Public Storage is lucky to have you!
Great place to store your stuff
Pam was awesome, so helpful!
Tammy was exceptional! She found me exactly the unit I wanted and was very very friendly and quick on the keyboard!
Pube-lic storage
Rented a storage unit today.
Quick and easy Great rates.
Glad I chose Public Storage.
Friendly staff. Unit was clean and ready.
Good to go in 15 minutes. Mark.
Ms Pam was so very helpful! She worked that than out for me because originally I rented the wrong size. She made it seem less and made great suggestions.
Ms.Pam and Ms.Amy are the best and have been a big help .
Great experience Ms Pam is very kind and courteous. I had a great experience
Very nice employees and will always be fair.
Pam was VERY professional and a lovely experience!!!!!! Happy customers!!!
Thank you Pam
Ms.Pam was an excellent help with getting my unit. She was invested and helpful to the upmost.
Don't like the 30% rate hike but average place.
The unit was clean - the agent at the counter was nice and informative. I feel its a good Public Storage and look forward to a good relationship.
This is My first experience with Public Storage I went to the Catoma location. I can only hope every employee is as amazing as Tammy! She literally WALKED me to multiple units to make sure I got exactly what I needed. She was so patient and made sure I was 100% comfortable with each step and explained even the smallest of details!
Thank you Public Storage and Special Thanks to Tammy!
Great service and nice personal at the desk. ๐
I had a really wonderful visit with Mrs Pam.
She was very friendly and helpful. She answered all my questions with a smile, and I really appreciated her kind spirit. Public storage-keep her around ๐
I needed a quick smooth transaction as I was showing up during my lunch break. Pam pretty much understood the assignment took care of me in a very quick and brief manner which I really appreciated
I spoke to tammy and she helped me with my concerns regarding a unit i was renting. She was so helpful and respectful. I Will be returning!
Good service
Excellent Customer Service....Thank you๐
ZaKyla was amazing!! Catoma is the place to go - the units are easily accessible, the area is clean and ZaKyla made our Reservation and Checkin process absolutely seamless.. 10/10 all the way around ๐ค
ZaKayla was super helpful with finding me a unit to rent and made sure that everything was 1000% accurate and perfect for my move in
Currently renting and I have no complaints thus far. The process has been smooth and the storage has provided me with just the right amount of space with an unbeatable price!! Highly recommend!!
Pam was fast friendly and efficient! Had a great experience at public storage!
Great service
I am so glad to be apart of the public storage the service was great and Pam took the time to listen to me I appreciate you guys love you guys for free
Rental agent was very professional and helpful. She did an excellent job.
Very nice people and always willing to assist with any problems.
Employee was very nice and helpful from start to finish . Building and grounds are clean and clear of trash . Over all I would give a 10 out of 10 and will let other friends know to go to this one instead of a few other places on 103rd st .
Tammy at public storage (5340 Tacoma) is awesome!very knowledgeable and always seems happy and willing to accommodate in anyway she can.she even waited on me to get there just before close,I made it on time but I know she didn’t get to leave when she was supposed to because I was so late arriving!anyone else would have been a jerk but she was all smiles like it was no big deal.For me this was a big deal and if I didn’t get my space I would have had to pay another day on truck rental!hope her employers know what a great employee they have!
Easy to schedule and rent online. Polite and nice people to deal with at the location. The only thing is the time frame to be out by. Other that all is great.
Tammy and Pam were excellent, very welcoming.
Great service with Pam
Pam was very friendly and helpful at the office!
My experience with Tammy was awesome the best customer service I have ever had, an excellent location
DO NOT, I REPEAT DO NOT RENT THERE. When I put my things into what I thought was a climate controlled unit, my things were bug free. Moved my things out today and everything is infested with roaches!! BIG AND LITTLE ROACHES!! I had to get rid of some of my most prized possessions because roach eggs and droppings were all over them. I had to put a roach bomb on the U-Haul to try an salvage the few things that I wanted to keep. However, the attendant was nice and helpful regarding me filing a claim. Hopefully they will reimburse me for some of my things that I lost.
Recieved exactly and fast service from Ms Pam….
Tammy over at the Catoma location really tool care of me today, she's amazing at her job! She made an extremely difficult experience much easier by being patient with me & having excellent customer service :)
Very patient. Thorough explanation. Very professional. Greatly appreciated. Come see Tammy.
Tammy and Pam are awesome! Very clean and well ran organization
Tammy was very helpful. Went above and beyond to help in my time of need.
Ms. Tammy was helpful and very kind in helping us find the right size unit that we needed. Thanks for a wonderful experience ๐
Pam was amazing. She was informative and very patient and polite. I would recommend anyone and everyone her storage site on Catoma St.
I won an online unit from storage treasures at this location and Tammy gave me the extra time I needed to clean out the unit. I got it cleaned out mostly over the weekend and what was left was heavy furniture so Tammy gave me an extra day to clean it out and it was more than enough time for me to get it cleaned out. Thank you Tammy for helping me out!
Tammy was amazing and thorough, she took her time to explain all the details of the rental
Tammy and Pam are the best!
Well my first encounter was really really great and then I had to stop and realize I have not gone back to put stuff in my storage together for the lock on the lock which is cool now that I understand the situation they were very good very helpful and I'm grateful
I called with questions about renting a unit and Tammy was so helpful she was super understanding of my situation and gave me great advice as to what size unit i would need!
Top shelf service from Tammy! Love it. She was there to answer phone, assist in rental and even walked me to my unit to ensure I was satisfied! Above and beyond. Thank you Tammy.
Johnell and Tammy were very professional very good customer service and I would refer other people to them
Tammy was able to rent us a new space! Property looks amazing! Would recommend to anyone looking for storage
Holy cow!! Go see Tammy!! I never thought I would have the opportunity to say this about a self storage place employee, but she absolutely goes above and beyond. Most helpful person I’ve dealt with, and I have had many many storage units in my ears ๐
The facilities are very clean and well kept as well.
My experience here was great, ms Tammy was very helpful and respectful, she definitely deserves a raise!
I won’t give 1 star! They’re never in the office at this location and payment changes !! This is horrible when you need to talk with them ! I’ve left severmsgs and stil can’t contact these people
DO NOT RENT HERE!! Upon walking up to the unsecured door that was stuck, there was a German roach, meaning they are most likely infested. There is no cameras inside the buildings, not climate control (I must have over looked that), the storage doors are thin wood, with basic locking mechanisms that can easily be busted off, no light inside the unit which I didn’t realize I needed to bring my own, and the kicker of it all was there was large rodent droppings covering the trimming of the walls!
The office was closed an hr before closing time so I couldn’t talk to anyone on the property. I called the 800 number to get a refund, and you guessed it, I am out of the money that I put down on the unit! I have rented from cube smart, Atlantic, and extra Space, and I will gladly pay their higher costs for a cleaner secured unit!! This is your warning, do not rent from here!!
0 star. The absolute worst location, worst people worked / working here .
They’ll steal from you if they get the chance.
They never answer the phone.
And based off this experience with this location. I’d never recommend Public storage anywhere .
I’d go with another company.
I absolutely do not like this place or the people working here.
Rat , and insect infestations.
If you don’t check your things weekly they will get ruined ๐ก
Ms. Tammy was pleasant to work with. She's knowledgeable she answered all my questions.
Super convenient, cheap & easily assesable
My gate code doesn’t work during inactive hours but clearly on the fence it says access from 6 am to 9 I wanted 24 hours I decided on this in a hurry and can’t even access during the hours they have on the gate smh
Had the greatest experience with Cassandra. Saved my life once again...lol. So glad to know companies still have compassionate and caring people.
Kasandra was Excellent, phenomenal service. On point and knowledgeable. Very friendly!
Friendly staff great price and very convenient location
Christian is the BESTTT !!!!
Know your code
We called and asked about the width of a doorway. The person we spoke to put us on hold and 'went to measure'. The measurements they gave us were a full foot incorrect. Ended up driving here from across town to find out the doors were not wide enough. Very frustrating, especially since we explained that we had already been dragged around town by other places doing this exact thing. Irritated that we were lied to enough to not use Public Storage in the future.
Should be SIX Stars. Christian was most helpful assisting me obtaining a storage unit at Public Storage.
Kasandra was awesome!! Thank you for your help!
I’ve had an absolutely wonderful and stress free experience! Ms. Vickie helped me out tremendously with renting a unit and also walked to through how to use the app! Great customer service! โญ๏ธโญ๏ธโญ๏ธโญ๏ธโญ๏ธ
This place is dirty. They over charge, and they lied about their mice infestation. The employee assured me there were not any mice. Found out there were when they tore apart my belongings. Place stinks!
Good place for storage
She did a great job Vicky did a great job I’ll always come back to see Vicky thank you and Pam
I recently got my things out of storage and I was put off by the offer for $1 for the first month and I never received it bc it wasnt going on at the time I got mine back in March. I was speaking to Pam about it and she ended up pulling some strings and refunded my money back. I am very pleased! Thank you Pam!!!!!!
I just rented my storage unit last week and the staff here has been nothing but amazing!!! From me renting my original unit to having to transfer all my stuff too a bigger unit, which was beyond stressful. Shannon, Vickie, and Christian..... Phenomenal, pleasant, and a blessing ๐
My sister and I had a great experience from start to finish.Ms. Pam was very friendly and knowlegable. She has no problem helping with your needs. Thank you Ms. Pam.
Clean space, affordable price, and the team is polite, and courteous
Vickie and Beth were the ones who helped us and they were very helpful. Great customer service. Definitely worth 5 stars!
Vickie and Beth are awesome! I came in inquiring about storage as we are moving soon. They were very informative. The customer service I received you do not get another.
This location is great, staff is awesome, but the girls are professional...and very customer-service oriented sweethearts indeed :-). ...๐๐ผ
My transaction today was conducted by Ms Vickie. She was very pleasant and professional. Always a pleasant experience.
I was welcomed by Vickie and let me tell you she has been by far the one that has given me the best customer service ever. She is very helpful, informative, friendly overall amazing. If I was able to leave more than a 5 * I would have. Thanks again Vickie ๐
Excellent and friendly service!
Ladies were very helpful and explained everything perfectly. Transferred units and they made it very easy. Highly recommend ๐
I'm just signed up for a rental unit with the Catoma office after walking thru the property and meeting the staff. Special shut out the Beth for making the process easy and comfortable. Her knowledge and experience was appreciated ๐. She answered all my questions and concerns about moving and what to expect and to be prepared for. I would recommend anyone thinking about moving or looking for storage to make a appointment with Beth and walk thru the property. Have A Happy 2022 Year ๐๐
If I could give zero star, I will. I rented storage from May 2020 to January 2021. They increased the rent fee and when I asked the manager what's the basis of increase (through email) instead of explaining, answered that they are the better storage than any other competitor.
When I finally decided to end my rent, I did not even use any of my stuff 'cause it was full of hundreds of roaches. Cockroaches. I would not like to contaminate my new house by bringing roaches so I ended up throwing away all my stuff even some of those have sentimental values. Terrible experience. And every time I pass that Public storage in Catoma St., I cringe. so disgusting place.
Vicki and Beth were awesome in getting me what I needed!! Great Deal and quick process!! Appreciate it Ladies
Outstanding customer service thanks Vickie