Stephanie has been awesome, the facility is always clean and carts available. 100% recommend
Stephanie has outstanding customer service.
The process was simple and stephanie was a great help with finding the right size for me. The property is kept clean and the staff is very professional and their customer service is great. Reccomend this location 100%.!!
I rent a parking space and I have never had an issue, the unit I also rent here if there’s a problem it’s fixed immediately. Manager Stephanie is always on top of things. Definitely recommend.
Stephanie did a fantastic job helping me with my storage unit! The location is great and the staff is better!
Highly recommend this location and extremely professional and very clean,
Especially STEPHANIE she’s Very professional she deserves a raise and personally think she could be working for the corporate office some day!
KEEP GOOD EMPLOYEES 2025! š
Clean and young lady at the desk was super above and beyond helpful.
Rented a unit sight unseen and mentioned(luckily) in my rental that I was going to store a car. Stephanie caught my comment and called me to tell me the doors at this particular facility weren't wide enough to fit a car through. To me this was above and beyond! She then set us up at a nearby Public Storage facility without cost(our move in date was still in the future). Stephanie saved us a bunch of hassle and did us a big favor!
Stephanie was very nice and I am very happy about services
Stephanie has been helpful every time and always happy to help.
STEPHANIE IS AMAZING VERY KNOWLEDGEABLE AND HELPFUL.
Stephanie was the best and extremely helpful. Highly recommended!
Trice is has excellent customer service no matter if she’s working on something. She will always stop to help assist you with help. An she is always kind & professional on the job.
Ms trice was great offered all help needed and great to deal with definitely 5 star
Trice was extremely helpful and kind. She was very informative and patient. She had things to do, but she was not rushing us out the door. Thank you for being so nice!
Thanks so much to Stephanie for the above and beyond customer service. Very friendly and knowledge in her craft. She is who I will seek out anytime I need to use public storage. Thanks so much again Stephanie <3
Stephanie was so helpful and informative, she domonstrated excellent problem solving skills. Thank you!
Stephanie was great. Thank you for all help
Stephanie was outstanding in and out professionally
Thank you for your services , place is always clean and staff very friendly and helpful
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Great location, very friendly and professional staff. I highly recommend
Stephanie was great fast and friendly
If I could give this place less than a star I would Stephanie and Katrice the front desk associates are extremely rude, there's roaches all around the facility, and the bathroom was disgusting this was the worst I was ever treated at a storage facility save your money and go elsewhere
Stephanie is the greatest, helping customer above and beyond her call of duty thankyou again
I had the pleasure of getting assisted by Stephanie, the property manager. She was an absolute help, one of the best customer service I’ve gotten! I walked out very happy and accomplished! Thank you Stephanie!!
Love this property never lets me down stephanie is the absolute best she is an asset to the company very funny lady
Stephanie great attendance
Stephanie the best of the storage very friendly
Stephanie was great! Everything worked out perfectly. Great communication and set up to meet your storing needs. Thanks very much!
Stephanie was so helpful and kind. I recommend this storage place for all your storage needs
Stephanie was awesome definitely a place to do business with. Professional helpful and informative.
Went to go see a unit and met the property manager Stephanie, she was great and answered all my questions. Thank you
Stephanie has excellent customer service and keeps the place clean and nice
Stephanie had the property well kept and excellent customer service.
Stephanie was the greatest service ever show me the way and with a great personality
Went to look into getting a storage and had to do a review on this lady because she was so patient, kind, and helping. Thanks Stephanie. If only more places had workers like this. You are awesome!
This has been the most pleasant experience. The site manager Stephanie is always helpful and knowledgeable about the ins and outs of the property. I truly appreciate the assistance and effectiveness of Stephanie's management of this property.
Stephanie was very helpful with deciding what storage would be best for me
The property manager Stephanie was extremely nice and helpful. She was the best!!!
It was a great experience with Stephanie today.she was friendly, professional,and very outgoing.i would definitely recommend her and the company to all my friends.she is a asset to the company.š
Stephanie was amazing ! I've rented 7 units total in the past 2 weeks for work and she has been very friendly, knowledgeable and helpful. She made the rental process as smooth as possible. She was able to answer every question I had and I had a lot of them ! She was prompt returning my phone calls prior to renting the unitsand always seemed very happy to talk with me.
Stephenie and and Yani helped me and they were excelente
Stephanie was a great help. She was there to answer all my questions. She even offered me water because she could tell I was thirsty. such a kind person. I will recommend this place to all who are in need of storage. Easy access and multiple carts throughout the property to make life easier. If you need stature space. Stephanie and public storage is who you wanna come see. Thanks PS team for your kindness and help..
The woman working here who is from Switzerland is very helpful! She made things smooth choosing a unit size and was very transparent about insurance and the potential for changes in the rent. The rent did increase twice in the span of 6 months so unfortunately I did have to close the unit but I want to say she made that process very easy as well! š«¶š»
The property manager Stephanie at the colonial location was so awesome! She helped me great kindness, answered all of my questions and made me feel secured with my belongings at public storage. Thank you! Great customer service skills!!!
Stephanie was extremely helpful
Helga did amazing and was very informative and answered all questions. She was great
Stephanie answered all my questions. The place is clean and well maintained.
Stephanie has been very helpful
This storage facility is by far the best prices are very reasonable and Stephanie was an absolute pleasure to deal with
Great service by Stephanie
Ms. Lula or Lila, was very polite,helpful and insightful
Stephanie and public storage have been great.
Stephanie muy attente y la propiedad muy bonita
Stephanie was very helpful. Great facility and very clean.
As a customer, Manager Stephanie has always been a helpful person and shows great customer service!!š
Stephanie, your focus on customer service along with your friendly demeanor have not gone unnoticed. Thank you for providing stellar customer service in addition to a clean and organized facility for the past three years.
Stephanie and the property were amazing
Stephanie very professional and property was very clean
Stephanie was very helpful
Stephanie rodriguez was very friendly super helpful and respectful and explained everything ok me with ease and professionalizm facitlity is very well kept up and tidy difinanatly will be using this location in the future and dealing with stephanie again directly thank you!!!!!!
Stephanie was super helpful with helping me find the situation that best fit my needs.
I had a lovely experience renting my storage unit with Stephanie today at this location.
This place has no heart. Don't rent from them. I moved 4 hours away. Got a haul. Drove 4 hours to come get my stuff. Got there at 9:08pm. No access after 9pm. My code would not work so i Called the corporate number and they flat out told me they would not open the gate for me. Very disappointed in this place
It’s 2 days after Christmas and they have no heart! People in Florida are so cold and heartless! I understand they have a company to run but I’m almost sure they have the right to have a heart and not auction all our stuff knowing we have nothing! Not a care in world! We are already lost everything we have no home no car and now all of our personal belongings pictures and diplomas from my kids! This is the saddest day and that says a lot due to us not having a Christmas no tree no food no presents and we both just started working being that we got back from Florida a month ago! Life sucks already so why? I just needed 2 more weeks!
Convenient, well managed but expensive.
Update: I spent 6 months working with the manager there to find a unit that was close to parking--because I have difficulty walking very far. THEN, you decided to change things, and now I have to walk about 100 yards to get to my unit, which is a real struggle for me.
Stephanie was A plus, she help me a lot in my moving step. She is an asset to the company. I would recommend her like a 5 star employee. Thank you for everything.
Stephanie me dio un muy excelente servicio!
Great location, lots of space to park. Great manager, she is always helpful. Quick to respond, while professional and caring.
Did some work at this location, they stay on top of all of their fire protection and Stephanie was extremely helpful and professional. If I was in need of a unit I would definitely come here.
If I could give zero stars I would. First, let me start with management(Stephanie)she is the rudest person this company hired, she has a very snobby attitude and does not make you feel comfortable throughout your rental process. If you're there for too long she will harass you to leave the property and threaten to tow your car. My storage unit is full of bees and cockroaches because they don't upkeep with pest control. I SUGGEST YOU GUYS FIND A STORAGE UNIT ELSEWHERE!!! If you like nosy people in your business this is the perfect place for you !
Steph was great a very helpful
Stephanie makes everything so much easier and is super knowledgeable and helpful. I would recommend Public Storage any day just because of her!
Very nice ladies at this location,I love the professional setting the most, coming from a business person myself, furniture Taxi Beep-Beep š
Stephanie, she was awesome. I made a mistake online and Stephanie help me fix it. Very friendly and helpful.
I will never rent another Public Storage unit again in life. PLEASE! Search for other storage units in the area, with much better customer care.
Employees were very nice and helpful!
Stephanie was a great help very nice polite and great customer service 10/10 recommend coming here and having her help you for all your storage needs
J'ai très bien été accueilli par Mlle Stephanie très souriante tout en restant professionnelle rien à lui reprocher de son service.
Je ne peux lui dire que Merci qu'elle continue comme ça c'est très bien
The 2 women and a guy working on 08/08 were so kind and very helpful. They helped me with putting my tv in the flat screen box as well as help put it in my car that was packed with stuff. If it weren’t for those 3 I’d be struggling in the heat by myself.
Stephanie and Diana C. Were so extremely helpful and polite. They made my experience at Public Storage an unforgettable one. Thank you!
Stephanie is awesome! Whatever I may need or issue I have Stephanie is always willing to help!
This property is amazingly clean & safe, with an even more amazing and professional property manager.
THANKS MS. Stephanie you’re the greatest!!!!
HIGHLY RECOMMEND!!!!
Stephanie that works here was extremely helpful and gave us the best deal! I recommend coming here and having her help anyone with getting a storage space. Great personality and loved that we shared the same name! You can tell she enjoys her job and customer service is important to her..
Stephanie and John helped me tremendously with having affordable space to rent
Place was very clean, Stephanie was very informative
Omg these people are very nice such a clean space! Stephanie was wonderful
Stephanie was excellent made my experience very easy & no hassle!!! Thank you so much God Bless
Must say the experience at this store was easy going , Stephanie was very informative. Thank you
Stephanie is always great and the best
The New lovely lady is great .a joy to be around..and super pretty... thank you see u again Stephanie
Stephanie was very knowledgeable and friendly and very reassuring about the security and safety of my property. She takes pride in the work she does and it shows in her interactions.
Stephanie is Awesome . Super hard working. Thank you.
...Been a customer for years. Diana and Stephanie have always been professional. Clean site and prompt service add to their great reputation. Definitely would recommend!
Stephanie was amazing. She helped me get through some billing issues from a past coworker. She’s the best and so friendly!
Stephanie helped with all my questions about the unit. Very friendly
Stephanie was so great and helpful! She really went of her way
Stephanie was the most helpful person I've work with while renting from public storage. Property was well maintained, and Very good prices.
Stephanie knew exactly what she was doing and was very helpful.
We have been to this public storage and have worked with Stephanie a few times and she has consistently been super helpful, knowledgeable and friendly! She is definitely an asset to your team.
Stephanie was very helpful for us today. I highly recommend coming to her public storage and ask for her she will be very helpful.
Betty was amazing. It was my first time renting a storage unit and she made the process go so smoothly for me. From great costumer service and explaining everything I needed to know.
Diana and Jamie work at both locations and in Naples, FL. THey have been beyond helpful to me and with kindess.I live in Chicago and will soon come to get my things. I feel that they are keeping it safe
Great service from stefani property is well kept. she is very helpful and professional
Public Storage at 2235 Colonial is great. Stephanie and Torie made my transition from one unit to another very easy! They are the best!! The facility is kept clean and well lot. Thank you!
Stephanie is helpful and nice. Storage place is well maintained. Recommended!
Stefanie very friendly very helpful
Stephanie was very professional
Stephanie provided outstanding friendly & professional service.
Stephanie was very polite and helpful thanks so much
Adequate facility but the customer service is often not even around.
The positive is that the facility and units are in adequate condition. There's not a huge amount of upkeep on the inside, with insulation sheets from the unfinished ceiling sometimes hanging loose and water easily pooling near the doors when it rains. Otherwise, it's just fine.
I've had some awful trouble getting in touch with the property manager when I needed them - probably 9 times out of 10, no one would answer the phone, and then it was a 50/50 shot if they'd return my voice mail. When I've been able to chat with someone, they were, at least, polite and helpful.
Stephanie and jessika were great with answering all my questipns and helping with the right size
John and stephanie were amazing.
Stephanie
Was awesome. Very customer service orientated. Great employee. Hold on to her.
Thanks
Steve
Ms. Stephanie is super helpful with information and going above every milestone to help and making the process super easy. Thanks so much stephanie your the best I will highly recommend public storage facility to friends and family.
Stephania me atendió excelente es una persona muy amable recomiendo este lugar y lo mas importante habla español
Stephanie provides awesome service. Very pleasant..
Stephanie was very helpful with all my questions.
Stephanie was a really good help and she got good customer service and a very nice and sweet person..
Stefanie help with getting the right size unit, she’s very awesome
Stephanie is an amazing person and very friendly.. I recommend..
The storage unit price was great for the large space and Stephanie was awesome.
Thank u Stephanie for your excellent customer service to Oscar.
Stephanie is friendly & provides excellent customer service.
Stephanie was amazing!! Really appreciated the way she took such good care of my dad’s needs when we came to secure a unit. The facility is spotless and clearly maintained with the same care. Rent here and you and your belongings are in great hands!!
Stephanie the manager is great. The location is always clean.
Had to drop some stuff off at storage unit. In and out quick š¤
Thanks Stephanie for you excellent service.
Great customer service and was very helpful really love it Thanks Stephanie
Great service stephanie helped me a lot!!
Stephanie and the crew were super helpful and accommodating in our new rental process. They were very patient with helping us select the correct size and location for our needs . The price was better than other locations nearby. I highly recommend.
Stephanie was great. She had amazing customer service and knowledgeable. She was able to answer my questions and help me with my storage unit.
Diana your the best thank you so much. She was an amazing help.
Stephanie was great she help me with my unit at another place. Also had questions about payments and she helped very professional.
Stephanie at Public Storage is one of the most professional, courteous and pleasurable people to work with. From booking the unit to move in and many months at her facility, she has always taken care of everything with expertise and class. The property is always clean and her staff are friendly and professional.
I just wanna say that Marty the gentleman who set up my storage space was awesome. Even worked into his lunchtime to make sure my space was set up. Give that man a raise. Really nice job and really great customer service. Ty Marty. All so a very clean and professional operation, I know my items will be safe and secure.
Stephanie help me through my rental process
Stephanie was great help, she helped me with a rent issue.
Very professional and helpful
Storage is fine, but communication and getting deliveries to the unit is an absolute disaster. I pay over $200 a month only to book a more expensive and earlier flight from a business trip just to receive a delivery. They didn't have the spare key I gave them months ago with a release form I signed. It reappeared when I returned to take it back.
Excelente trato muy buena trabajadora
Great service! Facility clean always
Stephanie has been great, this is my second time with public storage and she has made the process so much more easier. Highly reccomend.
Stephanie the Manager threw away all of my mother's plants that passed away. You saw where I placed those plants. Before, throwing away my mother's beautiful plants I could have at least gotten a phone call.
*Edit When retrieving my items manager was not available during the hours listed on door.
I went into this location to get information in regards to a storage locker. The gentleman (Gabriel) at the counter made the experience a breeze. I felt at ease, with all the detailed information I was given.
Stephanie was a great help and very professional. They are lucky to have her as an employee. Great location and price.
Stephanie me ayudo consiguiéndome el espacio que necesitaba al precio cómodo. Los recomiendo!
Si fuy atendido por stephanie muy amable en la atención y el servicio la recomiendo
Jason is amazing he helped us tremendously!!!!
Stephanie is an awesome person... They are professional and if I ever need a storage again in my life, I will def go back.
Stephanie is amazing! She was very knowledgeable and courteous. She was so helpful and talked me through the whole process. Stephanie is exceptional!
Stephanie was great. Employee of the year!
Stephanie was helpful and everything is fantastic.
En el día de hoy fui atendida por la manager
Stephanie,llegue nerviosa a el lugar porque no tenía idea de la renta de un storage pero de pronto la atención y explicaciones de la manager me cambio todo,fue tan gentil tan profesional que quede encantada, Me sentí segura en lo que estaba haciendo porque su trabajo es excelente
Capaz de borrar cualquier duda que presentes Gracias Stephanie por toda tu ayuda excelente trabajo lo recomiendo sin dudar ni un segundo Gracias š
Great service from Stephanie!
Stephanie was amazing and so helpful
Stephanie and Crew do a fabulous job of providing excellent service with a smile on their faces! Definitely recommend to friends and family!
Stephanie the property manager at this Public Storage location keeps everything running smoothly and well attended
Stephanie was extremely helpful in making sure I got into my unit!! Very accommodating with my needs & made sure I was able to have access right away! I highly recommend!
Stephanie had Great customer service
Thank you guys so much! I’ll definitely be suggesting this place to everyone who needs to secure space to rent. STEPHANIE gave the kindest, most deserving-of-a-raise customer service I’ve ever received. She went above and beyond for me all while very noticeably giving everyone else waiting for service her attention. I can happily say that with her help, my experience with Public Storage has been a 10/10. She’s amazing!
Stefanie was very nice and helpful with selecting the size of my unit. Highly recommend!!
The property manager Stephanie is very nice and funny. She was welcoming and helpful. The property is very well maintained. 100% recommend this location.
The manager Stephanie was very pleasant and she is always working on the property keeping it clean.
Stefanie was very helpful and nice . Great customer service!
Very helpful My second time with them & very clean ā¤ļø and always has a positive attitude
Stephanie is a good manager and the property is always clean. Definitely recommend!!!!
Muy buen servicio, la atención muy explícita y la ayuda de la trabajadora Stephany nos ayudó con todo el proceso y nos colaboró en todo. Muchas gracias por la ayuda brindada y los servicios prestadosššš
Karen was amazing & was very helpful. She even walked with me around to find my storage
& make sure we were all set before leaving us.
Karen was helpful very friendly delightful energy š®
Stephanie is very informal she knows her job ,and she is very understanding . If I ever need another storage I will be back to this public storage .
Stephanie really did an outstanding job helping me out recently.
She is a great employee and is always kind and helpful.
Stephanie was very nice and help me out with the supplies I needed for my move.
If I could leave 6 stars for the manager; Stephanie, I would. Recently moved to the area and had to quickly get a storage unit due to some issues. Stephanie made my process of reserving my unit, to moving in and everything in between very easy. I had to upgrade to a 5x10. She made this upgrade process easy and kept me informed of what my payments are. Stephanie, thank you for your kindness and help during this time.
One of the best I've ever had been here six years Diana is awesome
Stephanie was exceptional, she went above and beyond assisting me. She wasn’t even my local store, but wish she had been. Shes great! Thx steph!
Stephanie was so incredibly helpful! Very sweet and so accomodating on all levels. I'm so grateful to have found a perfect storage unit in Fort Myers after dealing with some really shady places. Thanka again!
Stephanie does an awesome job!
Stephanie is great. Clean place highly recommended!!!
Stephanie was way beyond excellent, she treated us like we’re friends! She made all the process really quick and everything went so smooth. Really this is the best place to rent a space for storage, also it is very clean! I’ll give them 1000 stars if possible.
Stefani was super helpful! New what I needed and delivered it with a smile!! Great place! Thanks!!
Very professional enviroment,Stephanie was very helpfulšā”
Stephanie was super helpful and very nice. Glad to have a storage unit here.
Stephanie was very helpful with my payment questions.
Stephanie was super helpful in answering any questions I had and went above and beyond.
Manager Stephanie was really friendly.