Public Storage Self-Storage Units at 3232 Colonial Blvd, Fort Myers, FL
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
5'x5'Online only price$ 34/moSmall 5'x5'
$ 34/mo $ 34Best Price Label2 units left!
- Climate Controlled
- Inside unit
5'x5'Online only price$ 38/moSmall 5'x5'
$ 38/mo $ 38Best Price LabelHurry!
- Inside unit
- 1st Floor
10'x4'Online only price$ 47/moSmall 10'x4'
$ 47/mo $ 47Best Price LabelHurry!
- Outside unit
- Drive-up access
4'x5'Online only price$ 50/moSmall 4'x5'
$ 50/mo $ 50Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
5'x5'Online only price$ 53/moSmall 5'x5'
$ 53/mo $ 53Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 53/moSmall 5'x10'
$ 53/mo $ 53Best Price LabelHurry!
- Inside unit
- 1st Floor
4'x10'Online only price$ 54/moSmall 4'x10'
$ 54/mo $ 54Best Price Label1 unit left!
- Inside unit
- 1st Floor
15'x5'Online only price$ 58/moMedium 15'x5'
$ 58/mo $ 58Best Price Label1 unit left!
- Inside unit
- 1st Floor
10'x5'Online only price$ 74/moSmall 10'x5'
$ 74/mo $ 74Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
15'x5'Online only price$ 90/moMedium 15'x5'
$ 90/mo $ 90Best Price Label1 unit left!
- Outside unit
- Drive-up access
10'x20'Online only price$ 90/moParking 10'x20'
$ 90/mo $ 90Best Price Label1 unit left!
- Uncovered parking
8'x10'Online only price$ 98/moMedium 8'x10'
$ 98/mo $ 98Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 111/moMedium 10'x10'
$ 111/mo $ 111Best Price LabelHurry!
- Outside unit
- Drive-up access
10'x10'Online only price$ 116/moMedium 10'x10'
$ 116/mo $ 116Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 152/moLarge 10'x15'
$ 152/mo $ 152Best Price LabelHurry!
- Outside unit
- Drive-up access
10'x20'Online only price$ 161/moLarge 10'x20'
$ 161/mo $ 161Best Price LabelHurry!
- Outside unit
- Drive-up access
10'x15'Online only price$ 173/moLarge 10'x15'
$ 173/mo $ 173Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
20'x10'Online only price$ 215/moLarge 20'x10'
$ 215/mo $ 215Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x25'Online only price$ 240/moLarge 10'x25'
$ 240/mo $ 240Best Price LabelHurry!
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Fort Myers Storage Units Near I-75
Storage units in Fort Myers are located between Metro Parkway and Plantation Road just west of I-75 and a few miles east of Midpoint Bridge. Indoor climate controlled storage units plus outdoor units with convenient drive-up access are available in sizes ranging from small lockers to 10x30 storage units.
Cheap storage at this facility also includes car storage as well as boat & RV storage.
Avid golfers who frequent Eastwood Golf Course can tuck away clubs in a 5x5 storage unit. The public course is just a few miles from the storage facility.
Colonial Elementary School families can store all their recreational gear in a 5x10 storage unit. Behind the things you use all the time, pack in holiday decorations and any winter coats and boots you may have.
Small businesses along Colonial Boulevard can tidy up spaces customers see by storing excess inventory, marketing and packaging supplies, and filing cabinets in a 10x10 storage unit. Everything will be close by when you need it.
An outdoor 10x15 storage unit is a great size for clearing out your garage and getting the cars back inside. With drive-up access, frequent loading and unloading of kayaks and standup paddleboards is hassle-free, which means more paddling trips on the Caloosahatchee River, along the Great Calusa Blueway trail, or for getting up close and personal with manatees at Manatee Park.
Households around Dunbar High School that are planning a renovation project can store five rooms of furnishings in a 10x20 storage unit. For larger remodels, a 10x25 storage unit unit will hold six-plus rooms of belongings from large furniture and appliances to patio sets and boxes galore.
If you need a place to park your vehicle, we have car storage on-site. For longer vehicles, check out our RV & boat storage. Punta Rassa and David boat ramps are not far from the storage facility, but opportunities to launch are plentiful in Fort Myers.
Fort Myers Public Storage has a wide range of storage solutions to fit your needs.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 549)
Diana A & Diana C are AMAZING! They both helped me with what I needed thank you ladies!
Great experience! Dianna was wonderful! She was sweet, knowledgeable, kind, friendly & always smiling. Wonderful employee!!
Thank you Diana for everything, always very kind and attentive
Diana did a fantastic job and was very understanding when I came in to rent space. I was going through difficult situation and she was very helpful.
Phil at the Colonial location has been more than helpful! Every time I asked for help, he's gone above and beyond in every way possible. Thank you so very much!!!
I’ve been here for years! Diana is the greatest. She knows her stuff and is always extremely helpful and accommodating as I am constantly moving to more and bigger units.
From the first moment I walked in I was extremely amazed by the way the front desk clerk Diana greeted me she was so nice and very polite with such a nice smile she answered every question explain everything very well and I am so pleased to have chosen this location if I could I would give her 10 Stars thank you Diana
I went over the public storage to get a unit Jessika was very helpful. She take her time to show me a couple units. I was very happy with the service & she’s very professional.
Diana & Liz top of the line right there. Two gems! Please give these girls a raise!! They’re very helpful, kind, friendly and welcoming. Really appreciate you ladies.
Thanks to Diana for being professional and helpful without hesitation. Great job!
Big thanks to Joanne, Diana & Stephanie for making my rental easy
Outrageous prices, and I was charged a late fee for a screw up on their part. They tried to raise the prices again, and I got out as soon as possible. Honestly, the location in the service... Not worth it
Phil has amazing customer service. Him and Diana work with customers from out of town to make moves much easier . they are awesome to work with and very professional
Kiondra was wonderful and very friendly!! Great employee!! Came back for another unit and Diana got me a great deal! She is always super friendly!!
Very clean facility well-managed
Was looking to store my race car called and spoke to Ebony who helped me reserve a space over the phone . She was very helpful & was a delight to speak with as well.
Stephanie and noris was very nice
Diana and Jamie work at both locations and in Naples, FL. THey have been beyond helpful to me and with kindess.I live in Chicago and will soon come to get my things. I feel that they are keeping it safe
Amazing amazing amazing!! I specifically would like to acknowledge Diane, Patty, and Stephanie!! Long story short these ladies saved my life when it came for me to move out my unit at the end of March. I did not properly prep and should have scheduled my move out vs me just showing up. All three of these ladies went above and beyond to accommodate me for the move out because I was on a tight schedule. I would 100% use this facility again if I needed a storage unit. Ladies thank you again!! And if you need a reminder…..I’m the one who had to call her ex 😂😂😂😂!!
Ebony is awesome! She is very quick, kind and professional. 5 stars!
Diana is awesome. Thank you for guiding my dad in the right storage space. We appreciate you.
Diana was helpful and professional
The process was easy and fast.Diana helped with all our questions
Was price checking and still got great service from the two amazing woman Soledad and Diane at this store.. they showed me different units and explained everything clearly … units were clean and perfect for what I need .. I like how secure things seem there too..Thanks to them I know where I’ll be storing
If you like to be jerked around by endless recordings and no live help-This is your place! If you want excuses, sign up here! If you prefer not to have emails, phone calls and texts answered. Simple situation: twin brother unexpectedly died. Sole survivor with all, ALL, paperwork supplied and were told access to retrieve decedents possessions would be given the next day. After two - (hour & 1/2) trips, we arrive. The office is open but unmanned. After an hour wait with no one showing we begin trying to make phone calls. That leads to recordings no actual help. When a manager shows up they say they didn’t receive one document that actually had been provided to them. We had the hard copy with us. Then they said the district manager had to approve. Although we had been told we were approved with all the documentation previously submitted by us. The manager had spent the previous day with the district manager so they had the time and opportunity for the district manager to do her job. Looking at a second trip from Michigan to Ft Myers for a 3rd attempt. Costs are exorbitant by the time & travel expenses add up, and loss of income. Rest in peace Wayne, your twin is trying. 😢
Several times now I've gotten conflicting information about policies and pricing. It's really frustrating when I'm told one thing and when I return I get a different story. Train your people to provide the correct information and be consistent.
Jessika, with guidance of Diana right out of training was wonderfully helpful, she showed me a few spaces and made sure I had the right space at the best price.
Good service the personal is cortesía and the storage is very clean.
Kiondra made everything quick and simple. Glad I picked this place
Misses Tory did a excellent excellent excellent excellent job above and beyond with customer service.
We've been renting here for a year. Price started at $258 a month and has increased significantly 2 times since then. We just got a notice that itll increase AGAIN starting March 1st to $417 a month. 😳😳😳 PRICE GAUGING AT ITS FINEST. RUN FAR.
Diana tiene excelente servicio al cliente
Diana was great
Diana Great customer service, made it an easy process to get a unit. Always helpful!
After leaving my other storage unit with Cubesmart, I was pleasantly surprised by the upgraded unit and staff. Stephanie was very professional, helpful and accommodating. She made the process simple and quick. I highly recommend this site!
After having my storage unit for wwwaaayyy too long, Diana and Kendrika made everything so easy for me! Thank you ladies so much! This is great place to store your stuff if needed.
Diana and Samantha were great, very attentive to my needs for storage through these troubling times. I would recommend to friends and family. Just want to add that I continue to get exceptional service at Public Storage. Diana and the crew at this location are very helpful, empathetic with clients especially during these troubled times in SW Florida. Thank you it is refreshing to see that there are people that still care.😀
We've been renting here for several years. Diana is awesome, always helpful.
Do you have a space outside
Diane at 3232 Colonial Blvd was extremely helpful and courteous. Showed us a few units to make sure we selected the correct size.
Ive rented units from 2 different Public Storage buildings. On Coloniel Blvd, if you have a problem, your not gonna get help in any way fast. The manager never answers the phone, she MIGHT call you back.. Might.... And she's not in the office much either. I caught her in the office 1 time. Other than that, it's locked up. Had a open sign on the door but it's not and no cars in front so you know she is gone. Doesn't matter the time either. I don't recommend this Public Storage. Public Storage on 82 was so much better. They always had someone in their office. And FYI- for a 15x20 unit was 269.00 a month on Coloniel. Pricey.......
Stephanie and Joeanne were great help with what I was trying to find, best workers by far
Had reservations. Unit rented when got there. No substitute rentals available. Pathetic service
Stephanie and Joanne provided excellent service.
Happy people working here
I have been a customer when it was southern storage but i like the new change and Diana and Andrew are really great. They provide great service
I would like to thank you Diana and Samatha for the excellent service. They were amazing, polite and had a beautiful smile. thanks girls 👏🏾👏🏾👏🏾👏🏾
Diana is great. I have been customer for over 6 months and I am very happy with service, property always clean.
Stopped in to buy boxes & Diana helped us out. She was so knowledgeable and customer friendly. It is always a pleasure to be serve with such excellence.
Clean storage for your furniture and other stuff, especially in the AC units They make sure their customers are satisfied. I would recommend this storage to anyone. My only drawback is that they increase the rent too often, especially in a crisis like this where people have to store because they can't afford to rent an apartment.
We just did a check out of our storage unit and Diana made it quick and easy. She was super friendly and helpful and we would 100% recommended storing your belongings here. The price was reasonable, the staff helpful and the location very secure.
Diana the property manager was great help on getting me my storage!! Great rate and awesome person to deal with, highly recommend 👌
Kay was very professional and helpful. She was able to help me for a unit that was at a different property. I highly recommend since service was espectacular.
I had a wonderful experience with the service that Kay gave me showing everything related with the storage
Kay was awesome. Great service
Stephanie help me find a unit that best work for me even at another location. Great customer service. Highly recommend.
Diana from public storage was amazing! I highly recommend this place, her customer service was above and beyond!
I want to thank Diana from the great service. Love this storage been going there to put my stuff for years, great price, great location, thank you Diana for helping with the storage
Gabriel was helpful with making my payment and helping resolve my issues and questions I needed answered.
Gabriel was very helpful to me and my wife today. We called and had a few questions about renting a storage locker he was very knowledgeable of the pricing of the storage the size and location of locker. Also told us we could come in today to see if it fits our things. Hope to see you soon thank you again for your hard work and helping us decide what size we need.
I went into this location to inquire about the possibility of renting a storage, went there with out any Knowledge and a wonderful gentleman by the name of Gabriel helped me out with everything I needed Professional staff, highly recommend, ⭐️⭐️⭐️⭐️⭐️
Excelente servicio con Diana muy amable y atenta
Great spot just happend to see it while I was getting gas next door. Dian gave me a good price and staff was great.
Diana has been so helpful after my mom passed last year I had to come from out of state to move her storage items to a different unit she was so friendly, professional and empathetic im grateful for her assistance!!
Diana was great and was able to help me with my concern I had today with a billing issue I highly recommend her
One june 13th Mark and Diana did a grate job welcoming me and my husband to our unit. They were very helpful with process thank you!
Stephanie the Manager threw away all of my mother's plants that passed away. You saw where I placed those plants. Before, throwing away my mother's beautiful plants I could have at least gotten a phone call.
Standard storage place
Karen is the best customer service.
Dirty, cramped driving area, generally so-so.
Stephanie was such a great help to me. She helped me decide which storage unit would best fit my things and showed me my options with no issue. Great service Stephanie thank you.
Diane’s customer service was exceptional. She handled her customers in a courteous manner and she was very busy! I would definitely rent here again.
Diana was amazing. She was very helpful and has great customer service skills. She made sure we had the size we needed to fit our stuff without breaking our pockets. I will definitely recommend this public storage location. Like my husband said she is an Angel.
Diana was so helpful and amazing! We were doing it last minute and she went out of her way to make sure we got the storage unit we needed and she was very knowledgeable and helpful. 1st time ever needing a storage unit so it was nice to have someone so pleasant and trustworthy to keep my things safe.
Diana is great
Karen at Store #25805 is one of the most pleasant individuals that I have met in a while. When I started my reservation online, she called me right away to see if there were any questions I needed answered and just thanked me for considering Public Storage. She walked me through how to complete my online reservation and informed me about the Public Storage app (that makes gate access much easier). When I and my husband called the store location (2 separate occasions) for additional questions, we didn't get a answer so we left a message both times. Karen responded to our voice messages with a call with in 10-15 mins on both occasions. Karen's pleasant attitude, patience and kindness is enough for me to recommend Public Storage at 3232 Colonial Blvd Fort Myers, FL 33966 to others as customer service is very important to me.
Karen was a big help with my storage today love the experience!
I've been here for six years love the service don't change a thing I would advise anyone to come see Diana for all of your storage needs.
All I can say is the manager here at this location is amazing. Very accommodating knowledgeable and friendly. It’s nice to be treated with a smile nowadays. She helped me pick out the right storage unit for my needs without any hassle whatsoever. Much appreciated
Diana was amazing. My plans changed and she helped me with my situation. She also was dealing with multiple customers at once. She’s awesome!
Diana was great!
Karen gave us assistance with finding our storage unit and was extremely personable, friendly and helpful. Hands down our best encounter while using Public Storage over the years. She is very passionate and customer service oriented. I will continue using Public storage and hope to see more of Karen around the property. Give this woman a raise!!
The friendliest most helpful people we have ever dealt with. They showed us the unit to make sure it was large enough and the prices are very reasonable. Clean facility.
I am so glad I stopped in to Public Storage. Karen was AMAZING!!! She helped me with everything I needed and your prices are incredible. Karen made this a very enjoyable experience. Thank you!!!!!
Phil is absolutely wonderful. He helped me so much. There should be more people there like him.
Phil and Stephanie are the best . Thank you
Jason rocks! Nice and good attitude!
Phil is awesome...cordial and most helpful! He answered all my questions.
Very lovely experience very professional very courteous the store associate and or store site manager who is there he deserves his five stars
Diana was awesome she had great customer service she went over and beyond I wasn't at the correct location she still checked me in and assist me but everything that I needed she's definitely an awesome worker
I won a locker off of storage treasures and come to open the storage unit there was missing items out of it. Go to talk with the Property Manager DIANA she was very Hostile and rude when I asked for District Managers phone number and Diana refused to give me any information and was argumentative with me as a customer. I can’t believe people steal out of auction lockers after pictures are taken and posted I have Proof of what the locker looked like on the website and missing items on the property but employees don’t want to help and figure the situation out to get it resolved but they fight and argue with customers.
Hola buenos días en la mañana tuvimos un servicio con la compañera Diana ,muy especial la verdad quede muy satisfecho con su trato, para mi gusto fue de excelencia .
I would highly recommend this Public Storage. The staff was very helpful, especially Phil. He really worked with me and my wife to make our first storage experience easy!
Stephanie was a great help. She made the process easy and almost exciting to rent a storage space. I recommend this location to anyone reading this and anyone I know that needs some extra space.
Stephanie was friendly, very helpful, and went out of her way to help us. Thank you for the great customer service.
Stephanie was awesome she was amazing she took care of us and was amazing everything we asked was on point all though she did let us load it before the rain ruined our stuff which was great she helped us in every way possible great employee!!!!
Karen was very helpful
so I have to come here all the time and Phil at the front desk is one of the sweetest people working for public storage he really cares about the customer and how he can help better their experience and make their day better
Wonderful place to rent storage unit. Diana was so efficient and helpful. Clean and convenient location. Very reasonable prices.
Diana has been great, provides excellent customer service. Would absolutely recommend for all storages and packing needs.
Excellent customer service.
Fantastic customer service from Diana and Phil! Helpful and super friendly folks! They went above and beyond to make sure that all my needs and concerns were addressed. Highly recommend!
Phil was very helpful helped me to install app into storage for my vehicle
They have the best prices around and Phil who works inside at the desk is very helpful and was able to answer all my questions in a professional manner and assist me in resolving a problem I was having with my account. Definitely recommend this storage facility.
Phill was the best
Diana got me a discount when my unit went up
Diana and Brittany gave me 5 star service and Diana looked out good for me
Very easy to do business with.
Diana was amazing! She was very informative, and prompt. She made sure that I got the exact space needed for the things I will be storing! She was very professional and courteous! Great customer service skills, wonderful experience thank you Public Storage for hiring a great employee!! 😊
Diana took very care of me I love her service I will come back in the future.
Diana and Phil were excellent with helping me get my storage. I had been looking around trying to find the best size and they helped me out tremendously
The manager was great
Highly recommend. Diane went over and above to help us. Great place to do business. Very friendly and helpful staff
Diana and Janell are service professionals. They go above and beyond to ensure customers and their property are safe and secure. I’ve had a very pleasant relationship with Public Storage due to their attentiveness at this facility.
Good Customer Service!!!! Recommended ! Karen was awesome today!
Karen was a great help,very profesional, and an overall delight.
Diana is the best. Was having problems paying online. Even after calling the 800 number but she took care of it! Thanks so much
Thank you Stephanie! Great experience
I received top notch service from Diana. She made sure I got the right storage unit to fit my needs at the right price. Couldn't be happier with the service I received.
The best storage
great service! Diana was super helpful and showed us everything and broke it down very well. Thank you so much for your help!
Very efficient, was in and out in about 15 minutes and staff was very kind and helpful They answered all my questions to help me make the best choices for my storage needs.
Diana was amazing I vacated two spaces as I purchased home, I would recommend this location to anyone as it is 5star plus service.
Jeanelle was a great help though out the whole time
Diana was very helpful and an extremely Courteous. All of her staff was friendly and attentive to my needs.
Stephanie, es una agente excelente y carismática, bendiciones mil, gracias por su agradable atención.
Diana was awesome made it so easy i appreciate her!!!!!
Diana the manager is AMAZING! She helped us get our rv into storage & she made us feel so comfortable about leaving it. Being in another state makes it hard and makes you worry but Diana assured us that it would be ok and it’s safe! She is truly a pleasure to work with! Highly recommend this storage unit
Working with Diana was amazing. Diana made my rental experience special. I needed a large secure rental unit and I was making my reservation long distance. She helped me find the perfect rental. Her interpersonal skills and attention to detail are wonderful. She is very professional in every manner. I highly recommend this property if you are looking for long or short term rental. You can rest assured Diana will take great care of you.
Trinity was so helpful and sweet. Will definitely recommend this location 😊
I stop at this location and the manager Diana was very friendly as I walk in, and further more the office was nice and clean and looks like they keep this location up to par with the CDC guide lines. She help me with all my storage needs as this was the first time I use a storage, and I walk in thinking that all I needed was some boxes but found out there is more then just putting my goods in boxes and placing them in storage for safe keeping. So I leave this here for anyone that is looking for a goods safe and clean location, and a manager that knows her job and that will insure you that you are set with all your packing supplies and storage needs please come here you will not regret it.
Stopped by to purchase moving supplies for upcoming move and was greeted with warm customer service, clean environment and great selection of moving supplies. Diana provided awesome service and made great suggestions with packing supplies that would protect my belongings and save me time and money. Thank you Diana would definitely recommend.
Diana the manager is great walked me through the process made sure I got the unit that I needed with all my packing supplies , moving is not easy I’m glad she was able to make this transition for me simple and fast !!!! Thank you Diana !!! I I will always recommend this place
Diana and crew are the best. Love public storage
Cassie and Diana at public storage in Fort Myers Florida very professional beautiful smiles I will recommend this place to anyone
I rented a storage unit and Stephanie was a great help she was knowledgeable and polite and sweet there are not many people like that any more you should do everything you can to keep her
Diana and Cassie were awesome! I wish every business was like this. Diana answered all my questions and was very patient. Thank you again ladies. From space 47
Both Diana and Cassie were very kind and helpful when getting a storage unit. Very informative and fun to work with.
Stephanie does a very good job at helping out customers. She helped me with prices and sizes.
Kaitlin + Stephanie The 2 girls treated me very well even though Kaitlyn does not speak Spanish, she helped me a lot, she is excellent, and she does her work very well. I congratulate them.
Stephanie was really helpful and helped me with the lock cuts. Doing a very great job!!!
Very nice people working there
Stephanie is the best she did a good job helping me out
Stephanie is an amazing manager!!! Oh my God, I have never had such great service. She was so helpful, nice, and polite! Even after the long and stressful day she had, she was still able to help me get a unit and clear up a mess up with another customer on my previous unit. Stephanie is so great and more workers need to follow her ways of customer service!
Fast and efficient and Kaitlyn was extremely helpful making the registration easy and pleasant.
Diana is a treasure. She knew better than we did how much space we needed, then she showed us the perfect spot.
Thank you Kaitlyn for being so helpful and providing a good customer service experience!
I came in 2014 as a customer & still at Public Storage. I want to specify the Manager Diana Ar Public 3232 Colonual Blvd is a Great asset to your Company. Diana was very Knowledgeable & had all the questions I had thoroughly. I ALSO she had a trainee with her Eric & he also had alot of the newest information. Thank you for providing such Excellent Employees to you company
Katelynn was super patient and helpful! Overall a very good experience and helpful, caring staff.
As meninas foram otimas amei todas obrigada !! Diana y Stephanie!
A special thanks to Angie for making my experience much easier and faster. The service is great and I am very pleased
Professional, clean, helpful.
Diana was a very professional attended, I really very happy with the service!!!
I was short on time and needed as much info as I could get to find a storage place to leave my stuff. Diana here at public storage filled that need amazingly she was quick and friendly when helping find the right unit at the right price. She helped me to feel confident in my choice to do business with public storage. Thank you Diana you were truly amazing!!!! I will proudly refer you to my friends and family.
I was looking for boxes to pack my home. Thanks to Diana I found much more. She was so knowledgeable on her products that she was a able to save me time and trips. I got not only boxes but the tape and bubble wrap for my collectibles. I even got a special box to keep my TV safe which was lucky for me she knows her stuff because I didn't even know TV bodes existed. Thank you Diana again for all of your help I will be sure to return to your store for all of my future moving needs.
Diana Douglas was very pleasant, she showed me the space, and even cleaned it before we came back to store items. Would have given a five, but floor was dirty prior to showing. Very easy to deal with, handy facility.
Diana took very good care of me the place is. clean and service is top notch
Diana is a gem! Very helpful with my move-out today. I definitely recommend this location and the great staff there.
Dianna is super helpful. She was very nice and helped me with a big problem. I broke the key in my lock and needed to get in right away. I asked her about a new lock and she fixed the existing lock for me. Instead She put a pin in the back of the lock and pushed out the broken key.
The place is full of holes on the road the manager Diana is checking people every 5 minutes is very uncomfortable and the place is a mess i do not recommend it..
We have been renting a unit here for about 4 months and are very satisfied.
Diana was very helpful and we had a great experience. Thank you
Diana helped me and My mom with our Unit we have been renting a unit for 4 years! Thank you so much! ❤️❤️❤️
Can i get jnto my unit after 10pm
Ms Mariah Very customer oriented. Don't want too deal with anyone but her. She's awesome Thank you Ms Mariah for great service. I work in retail myself. So I expected good service and she's gave me great service. Thank you once again Marie DeBrosse
Diana and associates at store were great people. We took advantage of the e pay and she said how good we did with that service. Our space was clean, instructions were clear and we're all set...Thank You guys for being so great!
I enjoyed Moriah and Diana very much, they were friendly , patient, and exceedingly encouraging. I would easily recommend them.
Simple and affordable thanks to Princess.
Just wanted to let everyone know I had an awesome experience with two of your employees: Diana and Moraya were both welcoming accommodating and funny. All of which are rare traits during these troubling times. They are true gems!!! Cynthia Artale!!!
Diana took great care of me she knew everything i had answer about she also assisted me with a damp check she was very helpful it was my first time getting a storage and it went nice and smooth thank you Diana your the best
Highly Recommend this place. Our first time storing furniture while waiting on a new home. Diana and Moriah did a great job explaining things, showing our options then showing us the facility. We are very pleased.
We stored our Christmas and other personal belongings at this location for over 10 years. Never had any problems. The facility was always secure and safe. Also, if you need assistance, we would recommend speaking with Diana, the on-site property manager. She is very polite, extremely helpful, kind and very knowledgeable. I would definitely recommend this location if you are in need of a storage facility to store your items and personal belongings.
Staff was helpful and professional. The storage unit was clean and had easy access
My experiance was great i messed my resevation up on line and princess of public storage fixed it and walked me through the process
Diana and Mariah was excellent
Diana and moriah are very nice and helpful they are always cleaning and polite
I went in today for the first time, to rent a unit. Diana and Moriah were both very helpful. It was an easy, pleasant visit
Very Friendly and helpful staff, with very efficient check in Would recommend to others.
3232 Colonial Blvd location outstanding service by Diana!! Got a 10x20 unit for $93 month with tax and gate access wow!!! Can’t say enough Diana your awesome thank you!!!
Rachel provided me with excellent service and made sure paperwork was completed adequately. Thank you!
We needed a one week rental for storage of our belongings. Wow! Mariah and Mike were wonderful! Mariah showed us the unit before we signed for it, and was extremely accomodating throughout the rental process. She had a great personality and was friendly- a rare thing nowadays! I will definitely use this place again. Great staff!!
Diana has absolutely no empathy towards healthcare professionals risking their lives. All she cares about is taking the money from you. Also mislead customers that fees will be waived during the pandemic yet puts them on your tab. Will not even give you her supervisors contact info. BEWARE AND TAKE HEED OF THIS WARNING
Public storage located at 11995 State Road 82 Fort Myers, Fl 33913 Sonia, and Mican were really great at the new store. They were welcoming and informative. Super nice. Helped answer questions and the property was really clean. Excellent. And Rachel was also nice enough to recommend public storage, they spoke highly of her as a coworker. I would not mind coming back to do business with all three in the near future.
Employees Are Very Meticulous With Every Detail! Thank you for Crossing your T's and Dotting Your I's
They was super nice and very understanding, two of the employees there was nice and the name is Michael and Mary.
Diana is a great property manager she's as helpful as can be and Cameron will do whatever is needed to help you here's a good place with good people I highly recommend renting from them not to mention the good prices
Diana is exceptional, she helped me to choose the right storage for my needs as I was trying to get one way bigger than I needed...she saved me half the price. Working on the front line with the public myself, I truly appreciate exceptional Customer Service. Thank you Diana/Pedro/Mike...you all rock.
Diana provided great customer service, I would definitely recommend her and this company to my friends and family.
Diana was very friendly and knowledgable.
Thank you carmen for all you help renting my u nit to making payment you have made the whole process fast and easy will hightly recommend carmen and the store company for anyone needing store and parking supliess
Carmen provide excellent service. Would recommend this place
Special thanks to Rachel, with after 50 calls advising me of the lock I needed to get for my stoage space. She was my last call of the nightmare of reminders about my lock. Sorry, I just dislike saying the same thing on all calls over and over. Also,...Special thanks to..Sonia, Mican, Diana-MGR and Laura-DM. I walked in the Office raised my left hand with the lock on hand and said.."Hello Ladies, I'm Lydia Velazquez." A second of silence and we all started laughing and talking about Rachel and I. Thank you ladies for your patience with me....Lydia
Diana, Mican, Sonia, and Chucky; They are awesome. Wonderful customer service they make you laugh and enjoy your visit. Very informative. If you need storage space check them out. 100%
Carmen was a very helpful, knowledgeable and pleasant person to deal with. Diana helped me up size my unit as i needed more space. Extremely helpful and got me a unit that was also easy to access.
Diana and Mike S. customer service is awesome if you need help and anything pertaining to your unit or anything that you are having problems with they are the people to talk to. Thank you very much Diane and Mike
Rachel was awesome in explaining the overall rental process. It was quick and thorough. Clean atmosphere and smells amazing. Everyone was nice and friendly.
Thanks so much to Michael for his help with the rental. He was knowledgeable and made the paperwork super fast and an easy process.
Sarah S was an awesome help this morning.
CARMEN was the best helping us first time users during the process of picking a unit and finding a location, she explained everything so detailed, such great customer service! So glad we were able to get the discount too by making a reservation online. Thanks CARMEN!!!
Very friendly staff! I keep lots of stuff here. Check rates and book online to save $$$
Rachel was very nice, gave us a lot of information
Rachel was very informative!
Absolutely great service came through in difficulty time of need Diana is great.
Both Carmen and Diana were professional and polite. The storage unit was clean and ready for me to move in. The location is perfect!
Diana the manager onsite is the best ! She loves her job and helping her customers. Today customer service is failing in so many companies, not at this location.It clean,well maintained and I feel safe storing my belongings. I would recommend you give them a call.
Diana is most efficient, and wonderful! Lovely lady!
This storage facility is economical, accommodating and conveniently located. In addition, the staff are excellent, friendly and aim to please. Diana (despite being a Steeler fan) made adjustments to our situation to assure that we were happy and Princess took the time to clearly explain how the storage worked, A+. jim
Great customer service, treat you like a friend always there to help! Thank you ! Will recommend to others.
Good deals thanks Carmen And Princess great customer service!!!
Carmen and Angie are great helping in service and guests services . moved from miami to fort Meyers and they went the extra mile to orient me in everything about fort Meyers . Thank you girls
Rachael was awesome. I got a tour and a comedy show. Carmen and Rachael both kept me laughing while checking me in to my new storage unit. Great spot and a fun experience.
Michelle was very helpful, very thorough and quick to get me in a unit on. Sunday late afternoon.
Very nice people and a great location thanks to angie and mike....
I must say shopping around for my very first storage unit is successful. Diana was able to help me understand and setup everything and Rachel explained in details what I needed to put a smile on my face. Great team! Thank you
Very professional establishment Carmen was courteous and very helpful Helping me store my trailer
Public Storage was a great option we were able to book online and they even had a dollar for the first month special! The lady at the front desk and regional manager both were there to assist and we're very helpful caring. I would definitely recommend public storage for all your needs!
I want to thank The Staff for such great customer service. Mrs. Diana and Mrs Princess were amazing. Thanks for the great service
Michele was thee Most Awesome Customer Service Rep and Very Kind Got me In And out 👍😊
Princess & Dianna has great customer service and they were very helpful! It was a very quick and easy transaction.
Rachel and Carmen did an amazing job assisting us with getting our new storage unit. I highly recommend them and this storage location.
Angie was an awesome help to us as we checked into our storage. I recommend that anyone looking for great customer service to stop by and ask for Angie! Thank you Angie for your excellent customer service!!
Diana was a great help and provided outstanding service.
Bre was very knowledgeable, helpful, friendly and pleasant. She's a keeper*****
It was so easy to go through the rental process; they were very nice and very helpful! Great customer service.
Angie is amazing, very professional and care about our needs.
Diana and Angie were so professional and my experience is great here at public storage!
Great service from Angie and Michelle. Thanks
Great service, Angie checked us in and was great. Everything was explained, no rushing. The prices also seems good for the area.
Come see Angie they’re real down to earth first class service only reason i vacated was i didn’t need anymore but grade A service!!!!!
Service was great!
The only thing good about this place was Laura the the regional manager she's amazing Amazing customer service
Great customer service..Diana and Laura rock. All my questions were answered and more. This is the place to store your property. Great place and thanks ladies.
Diana and Angie are the best at what they do! Absolutely 1st class service!!
Wonderful staff and clean, safe and secure storage facility!
Diana and Angie took great care of me. It was a 10 stars service. Thank U.
GREAT service!! Diana and Angie for taking amazing care of us! Thank you so much!! I will DEFINITELY use you again!!!
second time using both were pleasing and very professional, nice pricing too.See Angie she'll take good care of you.
This location was extremely nice, knowledgeable, and inviting. Angie helped us rent a space for our trailer. She stated she was new with the company and she did awesome. Recommend to anyone looking for a safe and convenient storage company.
Visiting our Public Storage family before homecoming night!
We went in to get a storage unit for my business as well as one for some personal stuff. Diana was great!! She helped us find the right size units and the place was very clean and nice! One of the great benefits they offer is auto pay, as a business owner I'm short on time and it makes it one less thing to worry about. For my personal storage unit I can't say how grateful I am for the climate control units!! I don't have to worry about personal items being damaged from the Florida heat and humidity. I recommend them highly!!
Very professional, extremely helpful, clean and super friendly.
I have been renting here for a couple of months and the experience here has been the best . Diana manager on site keeps the area extra clean and has great customer service. Jacob the dm also has been great and has made my time here very joyfull. .. i recomend any one to rent here.
Grate service from Diana an Angie the best in an out made it easy
Had a last minute storage need. Stopped in and was helped by Rachel Gonzalez. She was very polite and helpful. She answered all of my questions and recommended the perfect unit. Great value too! Would highly recommend coming here for all of your storage needs. Ask for Rachel!
Diana is great at her position, very helpful & knows exactly how to provide 100% customer service. Clean location & very friendly staff including the new employees Carmen & Rachell.
I, myself have been in customer service and Accounts Receivable/Payable for a large corporation in NY for 30 years. Listening to Ronnie handle an irate customer via phone I was so IMPRESSED with her POSITIVE ATTITUDE and what was obviously her wanting to resolve issue for customer. It is RARE in this day and age to come across someone such as Ronnie who possesses the communication skills to take a difficult customer and have the outcome be of such that the customer is thankful and grateful for her patience and positive way of handling a situation. As for my dealing with her she was MOST courteous, positive, upbeat and was a sheer delight. I only wish there were more like her in today’s society. She deserves to be commended for her skills and positive customer service. Ronnie is truly an ASSET to your business.
Great staff, great location, Bobby was very helpful. Highly recommended.
While I'm not a Public Storage connoisseur, I can appreciate the tidiness of this place. BUT, what is really over-the-top are 2 ladies that work there - Trish and Michelle. I cannot express enough gratitude to both of them for helping me make a really awful job easier. I would rather shove bamboo shoots under my fingernails than have to clean out a storage unit, but those ladies when over and above to help. HIGHLY recommend.
I have been with Public storage for many years. I traveled alot needless to say, my personal belongings have always been looked after over the years. The managment and staff alike are professional and always very helpful. I am so happy to say I have finally decided to settle in Florida and moving out of the shed on the first of the month. Thank you all for keeping my life safe and untouched over the years. Trish I will miss how sharp and professional you always were. If I ever need a shed again, it definitely will be here! Thanks! God bless. See you soon! Michelle- Ruiz-Gonzalez
Friendly service. Clean inside storage units
your employee Trisha has been exceptional, she advised me for the right choice in renting a unit, was kind and polite and wished there more like her to assist the elderly, called when I had a delivery, went out of her way to assist me, Don't ever let her go and thank you , sincerely Raymond St Laurent
Trisha was very happy and helpful in helping me pay my son's bill. He was on his way to the hospital and could not do it himself. Thank you Trisha and staff for your helpfulness and Thank you Public Storage. The facility was nice and clean and welcoming.
Have had a storage unit here for over a year and just upgraded because I needed more space. Trish helped me transfer my contract today - great customer service and a clean secure storage facility.
Don't even waste your money all these places are rip-offs.
I had the best customer service From Tisha & Sarah... went in to just inquire and left renting these to ladys were very helpful and everything went very Smoove From there thanks
We had amazing customer service with Michelle at this facility. She stayed late to get us taken care of when we were short of time w/a family emergency. Really exceptional caring service & highly recommended!
Michelle was excellent! Very helpful, informative and professional! Summer rates are great too!
Both ladies were super helpful and patience to me and my husband.
Trisha and Michelle are the best.They went out of their way to help me when my automatic payment card was compromised and they were able to help me so I would not be charged extra. They are amazing ,the place is immaculate. And they are willing to work with their customers to help them out.Trisha is such a people person .. kind ! Thank you for letting them be part of your team...Rosado’s Pest Control .. owner Raphael Rosado. I would definitely recommend Public Storage to all my friends and family.
Excellent experience Trisha and Michelle are very friendly and always smiling.
Michelle was excelente! She is very dedicated to her work. She explained to me everything very clearly and carefully. Thanks Michelle!
The staff are very friendly and helpful. Trish even worked to keep my rates down.
Great staff and very efficient in costumer services , im well recommended. Place nice and clean fill like it is your on place . Thanks ! Trisha and Kathe. For the great job.
Good place to store your extra household stuff!!
Very unreasonable polices, after 5 years of renting from them they refused to prorate us or work with us on moving out on the 6th. When our move is to take place, so we have stuff crammed in everywhere, rather than paying almost $400.00 for 6 more days of storage. They should reconsider and prorate loyal customers.
Michelle, other girl don't remember her name & Trish : All of you know perfectly the concept of good manners, excelent service and be ready to solve anything we can need as a costumer. Congrats for all of you !! Fabio Achiras. /
So impressed with the service I received here at this location. Trisha was amazing in assisting me with my move into the storage unit. She is friendly, knowledgeable and professional. Michelle was also very kind and helped me decide on which unit would be best for my needs. Not to mention... their prices are great, even for a larger unit with climate control. Very clean and well-managed. Highly recommend to anyone looking for a storage unit in Fort Myers. (P.S. their best deals are on the website!)
Great people. They made it very easy to move in.
Had a storage unit here for several years, and staff was always a pleasure to deal with. Trisha, the manager was awesome to deal with and always making sure I had good experience from start to finish! Would highly recommend!
Best storage unit in town.Real helpful,easygoing and gets you exactly what you need.Good price.Great managers.
Highly recommend. Both experiences I’ve had with the place have been awesome. The customer service is top notch. Moving can be stressful and these ladies do everything they can to make it as seemless as possible. Very helpful, friendly, and eager to please.
Like always this place, and the people here, help more than most anything else when im in a tight spot. Ty trisha for amber for all your help in setting me up ! 👌😎👍
Highly recommend this Public Storage location. The ladies in administration at the front office are well informed of the ins & outs of their units, requirements, insurance coverage, promos, and everything having to do with the safe storage of your belongings. My check-in was easy, and a quick tour showed me the clean property and available units. Good safety features. Convenient location.
I kept my things here for a year and a half. I have never had a problem with security or accessibility. Trisha in the office was extremely helpful with paperwork and information!
Today it seems all we hear about are the bad experiences people have with each other when conducting business. I would like to say that my experience at Public Storage on Colonial Blvd was not one of those times. From the ease of entry, care to maintenance and the personality of the staff, I am confident in my choice to use this facility and company. Tricia was easy to get along with and did not treat you like just another storage unit number. It was a real pleasure to talk with her and she was very helpful and knowledgeable. If your planning on renting here be sure to go in on a Saturday as she seems to have this thing for the New England Patriots and takes off Sundays. Go Steelers/Dolphins!!!!!
Excelent service and atentions.
Words dont do justice when it comes down to conveying how helpful trish was in the beginning of tgis process, evan to date.. She has been extremely helpfull in sizing up our items that we needed to store, found the best solution for pricing and time wise on the lease. She's always extremely happy, gives off a great vibe and no matter the mood I walk in there with, I always walk out with a smile... I wish there were more people like her on this planet.....
Quick and easy check in! Fun ladies to work with!
Diana and Barbara were absolutely fabulous getting our fantastic unit all squared away. By far BEST STORAGE FACILITY I've used country wide. Would highly recommend to anyone! Thank you!!!
Ronnie and Trisha were great. Made moving so easy and they were really friendly.
Trisha is awesome! She took the time to explain everything to us, offered any items we might need to make our move easier, and showed us our unit. Since we’re new to the area she took extra time to give us suggestions and recommendations around town. The storage unit is clean. We’re comfortable leaving our items at this facility. Highly recommend.
one of the worst place i have ever rented from. they tell you a low price and after 1 month the price goes up. screws every where and will get in your tires and worst rat infested. stay away from this location.
So welcoming! Michelle & Trisch greeted us, gave a tour, explained and answered all of our questions. Great experience and swayed us from other places we visited for storage. Thank you
They up the storage prices for the winter by about 30$$$$
Excellent girls... Especially Michelle. Very thankful for a great service.
Ronnie and Trisha were great!!!
Desiree was great and took care of my storage needs in an efficient and friendly manner. The storage cost was also price competitive.
Michelle and Trish are the best.. Very customer friendly. I was in and out in no time. Units are very clean. I highly recommend Public storage as a safe, clean and secure place to store your precious possession.
It nice to find a good storage facility to keep you stuff especially when the staff is friendly and helpful. It makes such a difference. Thank you Trisha, Carla and Robert for a pleasant stay.
Once in a while I come across someone who deserves to be recognized for their commitment to their customers. My business is customer service, something everyone demands and many fall short of accomplishing. Trisha has assisted me in many ways over the past year and always comes through with an honest effort satisfying my needs. I also appreciate the constant maintenance to the faculty keeping a safe secure area for my truck and its contents.
I must say I am very pleased with the service, the staff has been very helpful. They keep a nice clean facility , the manager is always their to help the customers when I am there. Will continue to use this facility hands down, thank you to the wonderful staff.
Trisha is so kind and helpful she answers all of your questions and helps the best way she can . I will recommend anyone who needs storage.
Great storage facility, units are nice, Michelle and Trisha are very friendly and helpful 👍 happy to do business with them
My experience was very friendly! Michelle was extremely helpful, and patient! Met a very nice young lady by the name of Trish aswell! Awsome pair! I look forward to much more satisfying encounters with public storage
Great property, very clean ! Trish and Michelle are great at their jobs and have great personalities would recommend this facility to anyone
Staff was very helpful, polite and professional! Areas are well kept and clean.
Both Michelle and Carla were so accommodating! They stayed late for me and very knowledgeable. Got me in and out of there as quick as possible. On a side note they took care of a guy that needed directions from across the street. Great people! It takes employees to make a company
Very Helpful, great attitude,very clean, great location,highly recommend
I had the pleasure of dealing with Carla and Trisha who were exceptionally personable and knowledgeable. I was helped right away and taken care of very quickly. It is clear that Carla takes pride in her work. Great job girls!!!
It was most wonderful cstmr service and lovely faces always smile ... and great ppl and very friendly .. carla & Tirsha were awsome ... highly recomended
Ronnie and Carla are great..very friendly honest and most of all super outgoing
As a retired Sony electronics manager it was refreshing to see someone with such customer service skills as Ronnie if I was still gainfully employed you wouldn't have her anymore because I would certainlyit seek her as an administrator
Tricia and Ronnie are superb! They offered exquisite customer service for they took care of my storage needs.
Ronnie gave us great service .... polite and efficient .... keep up the good work
Ronnie and cathy was great
Ronnie, Kathe, and staff are great. Couldn’t ask for a better experience. Would recommend to anyone!
Great customer service! Robert was awesome at explaining everything I needed to know and got me setup in no time. I love that the whole process was hassle free and concluded quickly so that I could get back to moving my item in expediently. I will defiantly suggest their services to others in the future. Robert, your service is spot on!!!!!
Trisha is the GREATEST!!! SUPER Friendly and EXTREMELY helpful!!!
Great Staff Runny and Cathy was absolutely amazing thank you so much 😊
Ronnie and Trisha were GREAT throughout the whole rental period. I was helping out a family in dire need by initially getting and paying for the unit so they could store their belongings...after the first month (+ that free month they offered 😊) they paid the rent until they got back on their feet 1 year later. When we moved out Trisha couldn’t have been nicer and any more helpful. I would definitely recommend this storage facility to anyone who asked me... and I already have.
I visited this location and Ronnie and Trish were a pleasure to do business with. I will recommend this place to everyone. Very clean and great location.
Great customer service. Ronnie is very friendly, and accommodating. She ensured we had the best rates and made the experience go very smoothly. Thank you!
Awesome experience with Ronnie. Very knowledgeable and an absolute sweetheart! Thanks!
Very nice office staff - I was able to get in, see the unit, purchase and get on my way easily.
Wonderful team. Ronie is amazing! Great conversation and explained the process perfectly. I felt taken care of and I would pick public storage any time!
Friendly, courteous,clean and knowledgeable staff. I am happy with the space and Ronnie's a pleasure to deal with. I will recommend this place to anyone.
Hi I want you to know that I went to pay my bill today at the storage on Colonia 3232 I was very upset to know that my bill is so high at the public storage on Colonia I know I was late today that made it even worse but I think whoever hired The young lady by the name of Desiree that was able to help me get my storage bill down I appreciate her very very much she is a very kind person she told me she will return my call when she get words back after she talk to her supervisor and I just want you to Know that she did hold her word she called me and gave me the good news I am thankful that you hired her and that you guys understand your customers when we get frustrated once again thank you so much for putting that young lady at that storage I’ve been there for a while but I never saw her at that storage I am very thankful and satisfied with her help enjoy your day
Kandi was super helpful 👍
Ronnie and Trisha were awsome! Very helpful, kind, and patient! Def. Recommend this public storage.
Trish and staff are amazing.
Kathe & Ronnie were great and made the process easy! My experience was enjoyable and smooth without any problems. On short notice I was able to get the right storage unit to fit my needs. Great customer service!
Thank you to Kandi and Kathy for the prompt and courteous service. They showed me the facility, explained hours of operation and took the time to make sure I was setup with everything I needed. Highly recommend!!!
Great staff great experience overall and good value. Thanks
Smooth process moving in. Great staff Trish and Kathe run a great property. Would recommend this place to anyone.
Awesome staff. Always willing to help me. Rare quality in customer service which is hard to find.
Trish and the rest of her staff were absolutely amazing she got me a really nice unit had a few issues she took care of them right away I am very pleased with my new storage unit and the new crew that runs that storage complex and I will refer anybody to them
Great staff but could use some upgrades
Bugs, bugs, bugs. Every time I go to pick something up from my unit, I have to debug it before bringing it into my home. We've seen just about every kind of bug, from a giant roach to a billion baby spiders. It's just not a fun experience.
Trisha got me in and out she had really good enthusiasm. This is place to get a storage unit
Trisha and Kathe were great to work with. We moved a long distance and they were welcoming and professional. I would highly recommend this location to anyone needing storage.
We felt like the front office staff, especially Carla and Trisha were ready to help us. The corporate office however does what many storage places do - raise the rent on a regular basis. After two hikes in one year and because we had moved a bit farther away we decided it was time to start with a lower rate at another facility.
I love e this place. Trish and Kathe are friendly and so helpful. I would recommend this place to anyone.
This location was awesome they treat you right and they teach you as family
Maggie was awesome,very professional would recommend
The best service the girl Kathy and Maggie we're great
Magge y kathe me atendieron muy bien Ojalá tuvieran más personas como ellas gracias por su atención
Maggie and Carla were the Best.. they treated me with the utmost if respect and courtesy, i can't wait until my next visit..
Thanks to the girl's in there. Very friendly and pro.
Kathy and Trisha provided great customer service and fast service at the same time talk to them when you come here
Kathe and Kandi were wonderful. Very Helpful. Very proud of their clean facility. Price is great and service seems right up there.
Candy and Kathe are the best. Thank you for all your help!!!!!! Highly recommend!!! 😀
I would like 2 take the time 2 thank kandi for helping ....very professional n kind i would use this place over any other storage facility
Kandi and the rest of the girls in the office we extremely nice and helpful very clean place and good prices very recommended!!!
Went today and got a unit wonderfull customer service,fast and friendly Thanks KANDI!!!
Professional and very polite. Helped me with everything I needed and made it very easy. Clean units and you can tell the property is well Kept.
Kandi was extremely helpful and nice. Very professional and nice and courteous.
Kandi was incredibly helpful, an very professional.
Kandi was awesome, very helpful, answered all my question and went above and beyond to make sure I was happy with my storage!
Staff was really kool, Kandi helped me today and she was very nice and took care of setting me up. Thanks😎
Kandy was great
Kathy and Trisha are awesome they were very helpful and courteous you girls rock !!!!
Kandi is great. Excellent custoner service! Very knowledgeable.
Both Carla and Trisha were incredibly friendly and helpful! My boyfriend and I would definitely recommend this public storage! The location seems very safe and the staff are excellent! Even though it isn't the closest public storage to us, I am glad we chose this location. :)
The staff was very kind and helpful upon checking me in to my unit. Everything was explained to me clearly and I was very satisfied with Carla she walked me to my unit she made sure my gate code worked, great place very clean and secure.
This property is phenomenal. I am very happy with the staff. Trisha, Kathe, and Michael are on top of there game. I will recommend this place to anyone. Stop in and see for yourself.
Wao am very happy with this location and I got it Great deal on my unit thank you guys for the ❤️❤️❤️Trisha, Carla and Michael.
What a GREAT experience friendly staff well informed recommend highly
Super efficient, very friendly and quite professional.
Love my storage staff specially Kathe wonderful girl help me and my mom she always smilling and willing to help us. Thank you Kathe
Trisha was awsome
GREAT people and GREAT Service !!! FIVE STARS *****
This facility and storage is nice and clean. I love the staff, Trisha and Kathe they are some really sweet ladies, friendly and professional! Great customer service! If you're looking for a good storage facility, I would definitely recommend this location!😊
I was able to talk with Kathe and she was so friendly that you need more Kathe running the facility. She helped me with all my concerns. Great job Kathe
These guys are the best they help my mom a lot their amazing! Thank you Trisha, Kathy and Robert!
I needed a climate control storage but could not afford to pay an astronomical monthly fee. I saw the sign for Public Storage went in. Sarah and Kathy was pleasant and very helpful in helping me decide on the unit I needed. I will recommend Public Storage to anyone that is looking for an affordable storage unit.
Trisha and Kathy were awesome
Very nice people with alot of care! They actually are there to help and have very good customer service. The space is very clean and quick.
Kandi was so awesome she took her time with me best customer service I will tell more friends
Kandi was awesome. She was polite and fast!!
Kandi provided excellent friendly accurate service.
Outstanding staff Trisha an Kathie are the best. The location is perfect and it's affordable.
Awesome staff. Had and issue with previous unit and they fixed it right away.
Trisha & kathe best customer service ever
Very friendly and nice people! The customer service is above and beyond! I'm happy to refer others here!
5 star experience, the crew there is freaking awesome beautiful people everyone there is very respectable. But I just have to give a special shout out to KATLIN there's never a dull moment with her .the best coustmer service hands down they make u feel as if you all are family -Menasha😘
This location is excellent... I feel very comfortable having my belongings stored here. The grounds are also very clean and this location does a excellent job with maintenance. However... the staff is what really sets this place apart... they're always very attentive, polite, friendly and super helpful! I would highly recommend this facility... even if its a little bit of a drive... definitely worth it!
Great,is all I've got to say
Great staff and easy place
This facility has had it's ups and downs over the years. However, the current staff taking care of the site is doing a great job. Everyone on site is very friendly and helpful. Especially Keeyle, Priscilla and John. It does make me sad how often the rates are increased. 12/30/17- Update Just when I thought my storage facility could not get any better, our new manager has blown it out of the water. Thanks to the efforts of Trish and her staff, the facility is looking great. I would highly recommend public storage to all of my family, friends and those just looking to hide the bodies.
Fantastic location, with friendly and knowledgeable staff. Very helpful and smiley staff with great unit options.
I am extremely happy with my service here and the manager trisha is impecable at her position.she is a joy and does here job with excellence. Very glad to have her.
Me encanta la variedad...Excelente supermercado, económico e higiénico. Sin dudas lo recomiendo.
Great rates and great customer service thank you maggie!!! Go check them out for your storage needs!!!
a fantastic office staff with absolutely excellent customer service! storage units are clean and priced right.
Maggie and Trisha were very helpful in my reservation. When I arrived they also helped out and let me know on great promotions and deals
Yes I was treated wonderfully everything was explained wonderfully an I love the service
Very nice people there, lots of space to back in trailers. Clean and tidy. Easy access in and out.
Absolutely awesome experience very good location. Trisha and Maggie are absolutely professional very helpful and friendly thank you very much
Un servicio espectacular de parte de la señora Mary y Trish
Sarah (staff) was friendly, professional, courteous, and efficient.
Melissa and Sarah are great love the clean facility will be storing here for sure thanks guys
25805 Awesome service from Melissa
Maggie & Melissa were awesome they explain the process the property is clean and the customer service was great 5 stars..thanks guys 😂
Wonderful experience. The two staff Maggie and Priscilla were more than great. They went over and beyond to help me out and made sure I was greatly satisfied. 5 stars and I definitely recommend them.
Mrs. Maggie Has The Best Customer Service! Love Her, She Always Goes Out Her Way To Keep Customers Satisfied! Thank You Mrs. Maggie!!
great cutomer service
Bought boxes there once, and the customer service was great. Rafael Lopez III helped me out and was very customer service oriented.
Melissa is always helpful and cheerful when I've gone in - rented 2 units and parking space due to bigger move than anticipated - great place!!
Melissa and Keeley customer service was great...they were very detailed and makes you feel very welcome enjoyed the walk through I will be send other people to this location thanks much...
Nice and clean good staff a bit hard to get someone on pH to make payments
Had very good experience with Hailey thank for help very helpful
Hailey was very professional and polite she made my experience with public storage a pleasant on I will continue to do business with y'all mainly due to the way she treated me
I always rent from PubStorage. And the managr at this store always goes way above. Thx Pricsilla for all u do
Excellent customer service
Great place and staff. Keeley helped me with everything I needed. Very professional.
Love this location and the staff Keeley and Priscilla were very helpful answered every question I had.
I went to this location to rent out a unit. I received excellent customer service from Keeley, she found me the right sized unit for a great price. I definitely recommend this location for anyone that needs to store anything.
We just moved down to Fort Myers and the moving company we chose gave us one headache after another. So when we had issues with them going to the storage facility I shouldn't have been surprised that it would be yet another issue. The staff at this location were phenomenal, particularly Chris and Priscilla. The final straw with this moving company was when we got to the storage facility and the driver of the moving truck claimed the truck was too large to get onto the property. We spoke with Chris, who had stated that they get trucks of the same size coming to the property without any issues frequently enough. At first the driver was not even going to attempt to get the truck onto the property but after hearing that a number of other trucks of the same size did not have any issues he finally agreed. After this, they then claimed that they could not get the truck close enough to our particular unit and we would be charged an additional $150 for the "long haul fee" as they would have to carry the furniture further than 150 feet. Mind you, he could have gotten the truck closer to the unit but was refusing to try at this point. After having been charged numerous extra fees for this move we were extremely angry at this point. Chris was with us during this discussion and had then stepped inside for a few minutes while we were calling the moving company. When he came back out he said that Priscilla had told him that there was a unit that had just opened up and it was of the same size that we needed. This unit was right next to where the truck was stopped. As far as I'm concerned, both Priscilla and Chris are miracle workers. I'd also like to mention that we had initially planned to use a storage facility that was closer to home but, because the movers came earlier than planned, we wound up choosing this facility as we were able to reserve the room online at night. At first we weren't thrilled with the distance but now, after all of their amazing help, I couldn't be happier that we chose this location. And both my sister and I are so truly grateful for all of their help. If I could give them ten stars I would.
Good price. That's it!!!
It's right next door to the mobile place that I go to to get iPhones fixed or iPads iPods whatever we need 6 nice place to go to the mobile
Customer service was great nice and courtesy.
Love this location!!! Team there is amazing and very helpful.
Priscilla does a great job for us and always she's in a great friendly mood. And regarding Stu he goes out of his way to be there for you , great job
Was in to inquire about a storage unit here , Priscilla and the asked me numerous questions to find me the right size for my needs . They were both very helpful and I would recommend this place to anybody in need of storage
Amazing place ! Excellent customer service that made me feel at home! Very clean, and organized, i highly recommend this place for anybody needing a good storage place
Diana provided great service ! I had stopped in to buy supplies for my move and she helped me with order and also went over the offers that they had . I was satisfied with the service and will be returning for the rest of my moving supplies.
Excellent customer service. Rj and Priscilla really helped us found what we needed
The service is very pleasant everyone I have had an encounter with has made me feel at home. Willing to work with any financial situation or just finding a solution with my move. Priscilla is a wonderful manager. I have the opportunity to see her at while training or just being involved with a customer and she does a great job. She has patience with her employees and customer this is one reason I paid for one year and half without putting anything in nor transferring or canceling service. A pleased customer, Terroncia S. 3rd year customer.
The easiest part of my move. The staff is very friendly, professional and helpful.
I went in there and Trish and Diana were very nice, polite, and professional. Wonderful experience.
I have using Public Storage since April 2014. I am "amazed" at the constant state of "cleanliness". I was just back and took some things to the storage and was expecting to find everything covered with dust. I WAS SURPRISED! There was no more dust on the uncovered items than you would find in the average home after two months of no dusting. Thank you Public Storage for the clean facilities and temperature control!
Great staff! Very professional and quick with getting you in and out. Love the deal I got on my storages unit as well!
Public storage storage has the cheapest rates. Our service representative Sky was extremely helpful, quick and very informative. Sky gave us a tour of the property and also showed us the exact unit we would be renting. In addition sky also thoroughly explain the rental agreement and other policies. I would most certainly do business again with public storage and their staff
My experience was AMAZING sky was very helpful her customer service was excellent I will definitely recommend anybody here thank you for such great service 5 stars isn't enough but it will have to do.
my experience with sky was great she was very helpful and comfortable she made sure the storage unit fit all my stuff the staff was really hands on and very friendly I recommend this place to all my friends and family the staff was excellent I felt at home me and my wife had a wonderful experience
Great customer service from RJ and Will!!!!
Rj and Priscilla are awesome! They provided excellent customer service ☺
Have great customer service and I Recommend other people who may need more space to public storage. Rj and Priscilla were very helpful. 👍🏼
Great service. Priscilla and Rj were very helpful. Help me maximized my space so I wasn't paying for a unit that was too big and for a unit that fit my budget.
Went in to see some storage spaces and was helped by Priscilla. She took me to the space that I needed. It's close to the door and easy to access. I have friends helping me move and they said to get close to the door so I did. I also got me some discounted boxes that I needed. It's a good place.
Overall great staff! Very nice work from Rj and Keely who were there at the time! Would definitely recommend to other customers! Great work!
The place is clean and well kept. And the staff was very professional and helpful. But when I reserved the unit online, was not informed of the fees and extra insurance that was not included in the monthly price of the unit. But overall the location and staff are very good.
Priscilla helped me get a storage unit at a very good price . highly recommend this facility if you need storage.
Very prompt and friendly , got me into a unit in under 20 minutes . If you need storage stop into this location and see Priscilla !
Priscilla does a great job! They have a good deal on boxes here as well.
Public storage is very professional storage service provider, the place is at the location where both fort Myers and Lehigh customers. This facility is huge and right off the colonial blvd. Easy drive in and out and plenty of space! Stuffs are also professional trained, helpful, and very friendly!
Have rented in a 'climate controlled' building for one year. Of the six visits to the facility the AC was not working on four of the visits. The repairs were always promised for 'next week'. 'Advertised' price is not available - its the advertised price along with the mandatory insurance. I hope to vacate sooner than later.
Worked with me even when the mistake was my fault. They cared about my situation and helped me get the best deal. Thanks so much.
My experience with pricilla was great she made me feel comfortable and was super nice to me would recommend to others if they ever needed to rent a storage unit
Good location - not too far from I75. Went in and bought some boxes due to their box discount banner. Need to buy a lot to get 30% off but I did get 20% off. Not bad. Not bad.
Patty and Priseilla where a wonderful team, very courteous and pleasant to deal with.
Good storage facility, staff friendly and helpful, used small unit for few months only.
The staff was great. Helped me out. They even Showed Me how to pack. THANKS
Cindy and Priscilla working at the front desk at the storage facility are the nicest two women that I've ever met in my entire life and they were just completely helpful and knowledgeable about everything on storage and they should get a large raise!!!
When I was forced to move do to an unexpected crisis the staff at public storage were amazing! The manager Diana was so sensitive to our situation and really went out of her way to help us out, and walk us through the process. Since we moved our things in, our rental experience has been wonderful. If you find yourself in need of storage I definitely recommend
I was hesitant at first because the property is so big but the girls there were great! I think the managers name is Priscilla. Very helpful and friendly. Highly recommend this place.
I stopped this location to get some packing supplies and the staff was really helpful and nice. The property manager name Priscilla was really nice and gave me ideas to pack my items so they don't break or get damage. I would definitely recommend this location to my friends
I came in and rented a storage and a young lady by the of Priscilla helped me. She was very nice and eager to help me. I will recommend public storage to anyone looking for storage
So think storage? You got the right place. Priscila help't me store my goods and save money. Nice place, good deals. Pleasure to do business with you! 👍
I came on for packing supplies and i was greeted by a lady named Priscilla and a gentleman name lorenzo and they help me get me the right supplies to protect my stuff and i would recommend public storage to every on. Very satisfied
Brandy was very friendly and helpful during the rental process. I feel comfortable leaving my belongings at this facility.
Lorenzo and Priscilla are great managers, they are always very helpful and have made my experience here very pleasant. The property is always clean and a good place to secure your goods!
This is my first time storing my things at a storage unit and so far its been great! I believe the gentleman that helped me was Lorenzo and he was very professional. I would definitely recommend this storage place to friends!
Great experience at public storage. Lorenzo did a fantastic job!
I've been with this location since they open love the staff,especially Ms.Brandy she always know when I'm coming in to make my payments.all the staffs are very very friendly,I would invite any and everyone to use Public Storage on Colonial,in fort Myers,Fla.
Great service :)
BRANDY WAS THE BEST !!! SHE HELPED US GET EVERY THING WE NEEDED FOR OUR MOVE AND STORAGE NEEDS.
Great service, wonderful employees!
Diana's service was outstanding! I would definitely recommend public storage to my friends because of her service
Easy, cheap, and wonderful help.
On August 11th, I stopped by Public Storage on Colonial my overall experience with the manager Diana was positive. I was in and out of the store no more than 10 minutes. Diana was really helpful in getting me the unit i needed & she was very kind to me even after I was so aggressive in letting her know the severity of my situation. If you're shopping for a storage facility with no hassles quick & easy in and out this your place, I have no complaints about this Public storage. Great experience!!!
Brandy was great did my lease fast.had great info an staff was great will alway us thia location.
Brandy was awesome and debra was too
Excellent. Happy with service. Went uhaul and was unhappy with the service there came to this location and the girls were. Great
Brandy and pricilla are great they are a big help willing to help with all needs best place to rent.
Friendly, clean, quick, affordable. Love it!
Great service and a great experience!
Love the new look of the office brandy an pricilla are great could not be happier with them
This place is great! Staff is amazing and they are so willing to help with anything and everything! I reccomend this facility to all my friends!!!!
Brandy was great helped us out with the lease was fast and easy process
Wonderful friendly service it was quick n easy!!
It was a pleasure working with brandy, she was very professional.
Priscilla at public storage was nice and courtesy. I enjoy storing my belongings here
Priscilla and the young man at the counter were both very helpful and informative.
First, I need to state that the people at this location are great. Courteous and professional. The site is secure and very clean. Unfortunately there are other issues with the polices and the corporate office that in no way reflects poorly of the Ft. Myers people or this location. There is a definite disconnect between the corporate office and this location. I received a call today from the corporate office asking if I still wanted to maintain my reservation on file. I told this person that I had made arrangements with the Ft. Myers office, but she insisted that my reservation would expire and I would lose the opportunity to reserve. And earlier in the week, I received an e-mail from the corporate office asking about my reservation. The email address was from "Brian" but the e-mail was signed by "Anthony" I replied asking why this was different. No reply. So, I had to go in today an reserve the unit so I would not lose it, even though I do not need it until after April 28th. Then I find out that in addition to the $1 deal, there is a $22 admin fee, a minimum mandatory $11 insurance fee, and, you must lock the unit at the time of possession. They have locks on site for an additional $20. So much for the "deal". They would not leave their lock on the unit until I returned another day, even though I had paid all of the fees. Luckily, I had a lock in my vehicle just by chance. Had I not, I would have been fleeced another $20. It is worse than renting a car with all of the small print fees. There is no issue with charging to insure an empty unit (air) and this air must be locked ! Unfortunately, I am guessing that all storage companies work this way which is why they can operate in this manner. Otherwise, they would be quickly exposed. Just be aware when you rent. It is not a face value deal.
Bought a box great service Test
There was a mix up with the cost of my unit and Pricilla contacted the manager, Tony, and he got it handled. I am a happy camper and a loyal customer of Public Storage. Thanks to you both!
We rented a storage unit a few days ago. The employee on duty, Brandy, was very helpful and courteous. She reviewed the terms thoroughly and showed us the space. The facility seems secure and should satisfy our needs. Ken
Good storage facility, terrific staff. Brandy was great every step of the way - friendly, explained matters in detail, helped coordinate a storage move around two busy people's schedules. Priscilla was friendly and helpful as well. An experience like this reminds you that so often people really do make the difference! -JP
I came in this facility looking for moving supplies and the employees there are really nice and help me get the right supplies. Thanks for the great service.
Awesome!!! Priscilla is a great Proprety Manager!!! She give me the right unit at the right price. Also she is very friendly & understanding. Very profesional attitude. Also she told me how secure the place is. Thank you!!!
The staff is very helpful and friendly. The property is freshly painted and looks great. A great place to store your belongings.
I came in shopping around and the girls that work there are really helpful. They answered all my questions and were very knowledgeable. It made my decision easy to go ahead and store with Public Storage. Thanks girls!!!!
Had a good experience with the ladies at Public Storage. Priscilla made sure I had a good secure lock for my things. Staying for about a year.
Great service from Priscilla
Vera has a great personality
Vera work at public storage she give out standing service
This property was formally Southern Storage. Public Storage took over the property back in September 2013. I have been a customer of the property going on three years now and welcome the change. The first item addressed by the new management team was to clean up the property. This entailed evicting tenants that stored junk all around their vehicles parked in their assigned parking spaces and those that parked vehicles that protruded from their units. Most recently they are spending thousands of dollars to paint the entire property. Now to the new management team that has been stellar. Everyone is very accommodating, knowledgeable, and friendly. This is not to say they are pushovers. They follow strict corporate policies that protect both Public Storage and the customers they cater to. They address you by name (when they get to know you) and go out of their way to help you. I also had the pleasure of meeting the District Manager. He too is very approachable and is happy to hear of any suggestions or concerns you may have. I can speak from experience that he is very good on follow up, resolving any problems (my problem carried over from the previous company) and execution of the plan that solves the problem. I find this property clean, safe and secure. I would recommend this property to family, friends and associates.
employees are very nice. especially Vera is so helpful. I strongly recommend this storage to everyone!
My experience at the Colonial Location was great. I was informed by a young lady named Brandy who had an answer to every question I asked, which could of been very annoying because I can ask tons of questions but, she was very polite and didn't seemed bothered by it. I was very impressed with the prices and the sizes of the units not including the helpful staff. Great location, Great staff, Great place!
Vera and Priscilla are reliable people, they explain everything and make my move in very easy. Thanks girls.
Vera is very nice and works well with others. Public storage its a great company to do business with.
Public storage is awesome . They walked the extra mile for me, the employees are really nice and helpful.
The people of Public Storage are very helpful I was surprised at how fast I was able to pay my bill
Priscilla at the Colonial store was very helpful in selling me storage materials. Storage facility was clean. Easy access from Colonial Blvd.