Such a smooth transition thank you emerline
Thank you emerline for your help today truly life saver! Everything went so smooth with my unit today!
I normally don’t write reviews but I have to regconize Emerline for all that she do me at my time with the company! Always willing to help I truly appreciate you.
Emerline you are the best
Every time I see Marline working it brings joy because I kno she will answer all my questions
Thank you emerline for your help today
Gets the job done, but there's never staff around. And no one picked up the phone. Moved in with no idea how ot worked and no one to show me how.
Emerline was amazing helping me brainstorm on how to move my stuff into storage! Super friendly and helpful!
Janel gave me excellent service. Great customer service.
Janel was very helpful, she has a very good customer service skills, she walked me to see the space and she explained me all the process, while I was waiting she was always attentive making sure she will take care of me after another customer. I highly recommend Janel service.
Thank you emerline ans welcome back
Janel, nos atendió muy bien y nos tuvo paciencia aunque no hablábamos ingles. Muchas gracias.
Nos atendió janel y fue muy fácil conseguir la unidad qué necesitabamls
Today June 25th I have been several times in this property of Public Storage at 6050 State Road 7 and noboday has been there. I went back at 1pm I waited there for more than 30 min and nothing... A Guy who lives there on top arrived and that was it, just went upstairs.. I also called Public Storage and the only answer was that "yes there is someone there" and then told me to call the location Phone Number which Nobody amswered. Left several messages and still waiting.. Service is the Worst.
Donna and Michal were extremely helpful. Michal came by my unit while I had it open and when I said it was getting expensive, he suggested a smaller unit now that I have reduced the contents. Excellent solution for me! I met with Donna who explained the whole process and helped me go online on my phone to get the best price and complete the rental agreement. I am extremely satisfied with the customer service and the facility. I would definitely recommend this storage facility.
Ms.Donna Is Amazing she is always helping me fix issues. Her Customer Service is Amazing easy to work with and very knowledgeable. Just an all around great person definitely an Asset to Public Storage.
Cindy and emerline are amazing thank you for all your help
I called this morning wanting to get some information on your storage units. I spoke with an employee named Cindy. Cindy was extremely helpful. She was patient with me, helping me to get the best unit. Thank you Cindy, you're the best.
Donna and Minkah were so amazing for the move out process. Quick and easy. They're super friendly and very informative.
Thank you emerline for your help
The manager at this location was extremely helpful and knowledgeable. It was my first time having to rent out a storage unit so I really needed some guidance. Emerline was able to direct me in the right direction and give me a reasonable price to assist me with my needs
Great Service and quality service highly recommended 100/10. Thank you again emerline
Emerline is the best! Great experience with using the storage.
Emerline you are the absolute best thank you I'm back
Thank you Emerline for walking me thru doing my rental online I truly appreciate the patience contact Emerline for all your storage needs
I just want to take a moment and thank emerline for helping me today with renting a parking space she was so helpful thank u. It was a great experience and I will continue to go back just for the amazing customer service.
Emerline is really great professional.
Hi emerline thank you for putting my card on file
Emerline, really nice and provided a good service!
When I say I give emerline a hard time oh my I did but it wasn’t her fault thru it all she remain calm and answer all my questions! Thank you for your patience emerline if yall looking for storage go to the property manager she will get you right! Thank you
I have to give emerline her props she’s amazing thank you so much
thank you emerline for all your help you’re to kind
Cindy and Emerline are wonderful. They are always accommodating and the service is spot on. I recommend Coconut Creek Public Storage, you won't be disappointed!:)
I was about to cancel my unit rent due some concern but Cindy was very helpful and explain everything and make me fell secure to leave my belongs in there . Thanks Cindy you are the best .
I was about to cancel my Rental but Cindy explain all my question and make me change my Mind and fell safe about the location . Thank you Cindy we are the best .
Outstanding customer service, fast rental process, very high lly recommended!
Emerline was supper helpful and very pleasant to work with. She help me find the best suitable unit for my needs. I would gladly recommend her to anyone in need of extra space
I went in, and Cindy was at the counter the counter. I explained my situation, and she jumped right in to help me. She is definitely an asset to Public Storage. She has amazing customer service, and if anybody I know has storage needs, I will definitely send them here because of her. Thank you, Cindy!
So my experience is a little different from other reviewers, I’ve been renting a unit here for almost 4 years. Due to family illness I had to move from Florida and go back North, so I stored some things with the intention of moving back & that just hasn’t panned out. The unit price started off at $25 in 2019, in 2024 the exact same unit is $95. I was 15 days late on my payment for January, unfortunately finances are tight for my family right now. After paying for my unit for 4 years with a $25 increase each year, and added fees, I got a message that they would be putting my things up for auction. I get it, I know that’s the standard for storage units, but after 4 years and only a handful of late payments,( but they did get that $20 late fee$$$$$ that is over 20% of the rent 🤔 I would just like to think they would notice & be understanding that there is clearly some hardship, but no. Instead like most companies they offer a ton of discounts and options to new customers and forget about the long term existing customers. I have not been back to my unit since 2019, so to speak on the unit itself, I can’t. The minute I can empty this unit, I will do so, it is now on the top of my to do list.
So Thank you!
Amazing customer service by Emerline. Explained me everything super well
Needed someplace safe to put my business goods, thank you Emerline for being understanding and explaining everything in detail I feel secure in knowing my goods are safe! Ask for Emerline
Emerline you are God send, thank you for all you do! If anyone looking for storage this is your location and ask for Emerline
Emerline was great fast and reasonable.
Donna is fab!! Love public storage!!
Thank you emerline for all you do
5 very well deserved stars. Being prior serviceman I have many nightmare stories with storage facilities in different states. This public storage stands out for cleanliness, and condition. But the medal goes to EMMERLINE, she is brilliant! She is helpful and has truly looked out for our best interests as customers. She has given advice on units/size, on move in offers and discounts, and best practices for storing our goods. I feel that this PS doesn't just want our money. There is value in good service. Good job!
I have to give a great review to the property manager emerline thank you for going above and beyond to help me with my storage so patient thank you! Public storage lucky to have you! You
Thank you emerline for helping me download the app such a great help and with the rent increase
Thank you emerline for.all your help
When in Coconut creek public storage, please look for Emerlinn…
She's amazing. Very attentive, helpful, helped me a lot.
Emerline was amazing very honest and helpful . Definitely recommend
These pass couple months of moving has been stressful but thanks emerline for making this part super easy and no stresss I appreciate u highly recommended
Emerline you're amazing thank u
Thank you for all your help with the app
Thank you emerline for all your help today, your patience with helping with the app was out of this world! Anyways thank you
I can’t help but say thank you to Emerline the property manager for all that she do, the app is the best thing she’s so patient thank you
Thank u for your help emerline
Thank you emerline for all that you do, clean property no complaints
Had the best encounter with property manager emerline she help not only rent a space but download a app for me so I don’t have to remember my code thank you so much
Thank you emerline with your help with ps app and making the renting process so easy I truly appreciate you
Emerline was great to work with and common sense
Emerline is amazing. Anything I’ve ever needed help with she’s always had the answers.
Emerline very nice friendly lady. Good sense of humor and very helpful with smile on her face.
Thank you emerline for helping me with the app it’s amazing
Location is always clean, in great conditions and works perfect for me. Emerline is always there when you need her, willing to help beyond expectations. Emerline even helped to download the app wich makes it even easier to access.
If I could give her more than 5 stars I would.
Thank you for all your kindness Emerline!
Thank you for helping me with the app emerline
Returning customer to this location. I can say I had a great experience the first time and I was welcome the second from the property manager Emerline, who has been very helpful with my move-in. Thank a lot.
Emerline is the best property manager, Always walking around the property the Storage facility is always immaculate, I've been renting from public storage for about 12 years now and I just moved in into this property and what a difference a great property manager makes, Honest the God she's friendly helpful ,she is the best
We first had a double unit then went down to a 10 x 10 and Emerline (the manager) made the process simple. Gaining access is simple. Use either a code or send a signal via the app as you pull up. The facilities are clean and we have peace of mind that our belongings are safe because of the well placed cameras.
Just did another rental at this property. I received excellent service as usual from emerline Second time renting with her.
Emerline was very nice and helpful.
Thank you emerline for being so kind patient respectful you have help me thru so much, throughout all the locations I’ve rented before you’ve been the best so far I can’t thank you enough so sad to go 5star
Emerline you are awesome thank you!
Property manager Emerline was very helpful, found me the right size with a smile I highly recommend location and ask for Emerline she’s the best!
I have been renting a unit at the public storage on 6050 FL 7 coconut creek and have to say this is the best experience I have ever had. From the first visit Emerline the Manager was beyond knowledgeable, I needed a place to store my daughters apartment until she was ready to move to CA, she helped make the process of selecting the unit all the way to emptying it after several months an outstanding experience. She is an asset to the facility, she also keeps it so nice and clean. I want to personally thank her for everything. If there was something higher than a 5 ⭐️ she would be the one. Thank you again 😊
This place is 5 star…. Clean easy access was very informative on how things work.
Emerline the manager was absolutely the best she help make the process of move in and move out very flawless. absolutely recommend this place for all storage needs
Emerline is very courteous and friendly.
Emerline is the best, this place is really clean and accessible she makes everything so much more easier, I have 3spaces here and not leaving no time soon! Thank you emerline
Emerline youre amazing you took tour time helping me, so much patience
Thank you emerline for all you do
Emerline took care of me when it was my first time renting with them over at this location she set up my account for me and even helped me with my moving in dates 5stars
Don’t let all the fake 5star reviews fool you. They have good service IF AND WHEN U ARE LUCKY ENOUGH TO CATCH SOMEONE IN THE OFFICE. I’ve been renting here for a year straight now and I ALWAYS have trouble finding anyone that works here. Today is my 3rd time that I spend money on a uhaul truck, time loading it up to show up at the property and no one working at front office. It’s a Saturday at 12:30pm (mid day) on a day people move/ comes to storage. Been here since 10:00am waiting with all my things because I need assistance entering my unit. CALLED , left messages, emails etc. and yet NOTHING !!!
Thank you so much emerline you have help me so much, you make everything so easy with the best attitude, thank you
Emerline at Public Storage is a kind & thoughtful soul! She always went the extra mile to help us as we were using this facility to store building material to expand our family business from Utah.
I had an amazing stay! Everything was easy and effortless! Thank you Emerline!
Emerline was great quick and fast service.
This is the best Public Storage I’ve ever rented at. I came in pretty frustrated that I didn’t have access to my unit today because they were remodeling the floors and Emerline was super professional, patient and polite to me by showing me the email they had sent out (even though I never got it) even though I didn’t get access to my unit today the customer service she displayed was so phenomenal it made me really glad she is there. It made me glad at least that I’m renting at a place that makes improvements and has amazing people working there.
Emerline literally saved my life she was super sweet and went above and beyond to make sure I was satisfied and at peace with the security and storage of my things as if it was her own. Higher ups if you guys are reading this give shawty raise please she deserve
Donna was extremely helpful and very kind at Public Storage! Request her for all your storage needs!
Exceptional customer service is Emerline!
Talk about going above and beyond. Ive worked costumer service for over 30 yrs and i myself have never provided such amazing service. Not only did she drive to another location she also worked after her shift to made sure my transaction was complete. She should be employee of the month for atleast 3 months back to back. She is not just an employee she is a exceptional brand on her own. Thanks to emerline i will stay with public storage she totally changed my mind. Thank you
E Merlin e is the most amazing person I have worked with. Easy to communicate and very helpful.
Emerline provides the best customer service at this facility. Also I'm am happy that they have the touch less entry which is so awesome.
thank you emerline for always having a smile evertime I come to pay
I give this place a 5 star because the customer service was awesome, everytime I call there’s always an answer. Thank you Emerline you rock!!
Emerline was great , very was professional and kind.
This is for Emerline thank you so much for making sure everything went smoothly for me much appreciated!
Thank you emerline for making the process so easy i appreciate you
Emerline was amazing!!!! She took time to explain everything about the storage space and other questions I had. Would definitely recommend
Emerline was amazing customer service phenomenal. Can’t wait to see this place every morning on my way to work
Emerline she was amazing what a wonderful and a beautiful human being she not only walked me to my unit but made me feel so welcomed and informed me quickly to get me in and out made my experience so delightful.
Thank you emerging for all you do, you are a God sent
Best place in the state. Ive always had a pleasant experience with the staff and the facilities are top notch 👌 Shoutout to Emerline for the best customer service ever
Emerline was such a great help, made this experience even more bareable I would Definitely recommend this facility. Emerline is always the best resource for any and all situations here!
Real burgers, not like BK or McD's.
Emerline was fantastic through the entire process, will be recommending public storage. Thanks for the professionalism!!!
Emerilline was very good help she went out of way too help us she the best help. thank you for having her she was kind and patience with with us,may God bless her.
Marcela was great good service.
Janet was so nice and informative on my visit
Janet was fantastic helping me out she is a great employee and this is a very clean place
Emerline is kind and knowledgeable. Always a pleasure.
I have a unit for my car, emerline help me with the experience thank you