Bradley and Lorraine are awesome and have been exceptionally helpful!!!
10/10 would recommend. Alyse was very helpful always available. The location is convenient. Clean storage bays, recently new paved roads.
Debra made the process nice and painless and even got me a new unit same day. Would recommend
Deb was and excellent agent at the York location. Yall should drop by
Deborah gave me an excellent experience and awesome customer service! I really recommend going here for your storage needs!
She's very nice she help us out with are service and would recommend her any day.
Deb was very helpful, even though it was a busy day she set us up and was very helpful and even helped us make sure we had the right size storage for our needs. I recommend coming here even just to look around, they will help you with any questions, size questions and even make sure your price is right.
Alyse made our experience so easy she was friendly and very helpful! I would highly recommend her and this facility !!
Alyse has amazing customer service and is always hard working
Alyse was amazing. Showed us around and explained everything thoroughly. Simple process!
Deb was very nice and helpful she was awesome very much appreciate her
Deb was very nice and helpful for me today and went above and beyond for me
Alyse has been a great help in the four years we have been at this location. You can really tell how much she cares about her customers and the facility. Highly recommended
Deb was super friendly and helpful with my rental!
Alyse was fantastic! She was very helpful and organized. She made the whole experience quick and easy.
Leianne is extremely helpful and made the registration process smooth and effortless. Love the user friendly app.
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I’ve been with this Public Storage location for 4 years now, and I can honestly say that Alyse is a big reason why I’ve stayed so loyal. She is always incredibly kind, cheerful, and genuinely helpful every single time I come in. Today was no exception—she went above and beyond to help me out, just like she has so many times before. Over the years, she’s helped me with everything from securing new units to changing storage sizes (three times!), and she always makes the process smooth and stress-free. Alyse is a true asset to this location, and I’m so grateful for her outstanding customer service!
Deb is a Very Nice Lady, Very Professional and Polite. I rented on the spot and will move in ASAP. Thanks Deb & Public Storage.
I would like to thank Leianne for all her help. She was nice, explained everything to me and was real patient and helpful. She was nice enough to let me barrow a lock for the storage I purchased at auction. Thank you and I know I will keep my business with her from now on.
Leianne was great! Super helpful in getting our new unit and access. Highly recommend.
Deborah was super helpful and kind. Made the process super easy and was friendly and professional!
Leianne was helpful and nice during move in. So far everything has been good.
Alyse was great! She helped us get our storage unit and made the process super easy and not stressful at all!
Alyse was extremely friendly, helpful, professional, and overall pleasant to interact with. I felt my vehicle was safe within the gated storage with security cameras present. It was easy to navigate and they were easy to work with over the phone, when needed. I highly recommend this facility!
Met with ALYSE ,not to be confused with Alizé is a line of alcoholic liqueurs that combines vodka and passion fruit juice, flavored with various other fruit juices. It is known for its vibrant flavors. 🤣. ALYSE HAS GREAT CUSTOMER SERVICE AND HAS A VIBRANT ATTITUDE 👍
Alyse was very nice and very nice and polite 😊
I worked with Debra who was an absolute pleasure to work with and I don’t typically take The time to write reviews, but this one deserves recognition I was arriving pretty close to closing time and she went out of her way to stay late to make sure that I got a unit in time greatly appreciated five stars all the way
Kayla is fantastic! Clean office, secure facility, new parking space lines coming. Move-in was a breeze, and the gate works with the Public Storage app!
Alyse is always so courteous when we need help. We always see her on the property cleaning and checking up on everything.
Alyse is always so helpful when we have questions!
Leianna is awesome. Good people. And he's here on time
The property manager Kayla was very helpful and kind.
The property manager Kayla was very nice, helpful and such a sweetheart.
Deb that was helping us with our unit was very nice, and sympathetic. She had helped us, and was very kind and wasn’t rude like many other places we had tried in the day. Was very helpful at suggesting what packing materials we might need as well!!! Very well done Deb!!
Alysa
Was very helpful and a very pleasant person! Enjoyed working with her!!!!!!
Great help Leianne was very helpful great staff
I am so thankful I found this place. I feel so comfortable having my stuff there. I changed my plans and was called to make sure everything was ok. That extra service (care) means a lot.
Katie was great today good attitude very helpful thank you
Kathryn was super helpful!! Made everything super fast and easy.
Katie was wonderful thank u great job
Super easy, great service. Thanks Kayla!
Just wanted to give a shout out to Alyse for great customer service being fast and efficient. And for answering all of my questions. I secured my unit and was out in less than 15 minutes. Very clean property, great staff, perfect place for my storage needs. Thank you!!
Great customer service, and helped get me into an affordable unit the same day!!! Thank you Alyse…
Elise helped us out with transferring to a bigger unit. Great customer service, friendly, reliable. Definitely recommend this location and working with her.
Everyone in the office is super nice and the facility is clean.
Alyse she was really nice and explained everything to us very well and showed us the storage
Alyssa was excellent, she kept an eye on my trailer while it was stored and was helpful in every way possible. She is truly wonderful to have there making a great experience.
Kayla was very professional and a pleasure to set everthing up for my move in experience.
Excellent service and verve nice good customer service love the space Thank you Katie ☺️
Kayla was super helpful and kind
They closed the office at this location so if you need any customer service (I was going to purchase a new lock) then make sure to go to a different location.
Katie was exceptional and she helped with everything I needed and took the time to help make sure I got what I really wanted. Thank you katie!
Kathryn at this storage unit was nothing but spectacular on her service.! Appreciate the fast and friendly service!
The rep made it a quick and easy process.
Alyse was so pleasant to deal with highly recommend
The experience was great. The manager should be given funds to enhance security and a facelift. The manager was perfect.
I helped my mother move out of her storage and the property manager Alyse was very helpful and knowledgeable. My mother stored her stuff there for the past 5 years and there was not one trace of rodents. The facility was clean and I would recommend this location to anyone looking to store their items.
Staff was great! Property was clean and it was really convenient to get in and out of.
Katie was awesome she was a big hel
Kathryn was super helpful
Alyse was super helpful, informative, kind, and courteous. I will ONLY be storing my stuff with her from now on!!
Great storage place, and Alyse Ball-Schwartz is so helpful and knowledgeable!
I called to get information about this facility and got Alyse. She answered every question I had, and a few I didn't know I should ask. She was friendly and extremely knowledgeable! I am very grateful for all her help!
Katy helped, was very patient and wonderful service
Alyse was so kind and helpful. She made sure we were happy with everything all the way down to the tiniest detail. The facility is clean and inviting.
Kathryn was very helpful and got me through the paperwork. Very friendly and informative
Alyssa was great, very good and quick at her job. Very thorough in her explanation of the rules. She should definitely get a raise!
Katie was absolutely amazing! After having a horrible experience elsewhere, she made me feel so welcome. Thank you, Katie!
So far I am happy with this facility. I love the walls that are in the units and that they have lighting. The property manager is nice and fun to talk to and she keeps the grounds clean. And I got a decent average market rate. We will see how long it takes before they raise it and go from there. Would def recommend.
Kayla was fast and efficient. Was very friendly and was able to get me taken care of. She is so knowledgeable and pretty.
Nice,Clean, n always fun time with kids too,thank you for keeping it safe Public Storage 👍.
The property manager here was great! Alyse made sure I understood the contract and the best way to protect my furniture. She really made me feel like family.
Flawless experience. Alyse answered all my questions and guided us through a remarkable experience. I've had units in several different states, and most of them have been dirty. This place is top-notch. Thanks again, Alyse, for wonderful customer service!!!
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I recently used Public Storage and had an excellent experience! The facility is clean, well-maintained, and secure. Alyse is incredibly helpful and friendly, making the whole process smooth and stress-free. The units are spacious and easily accessible, and I felt confident that my belongings were safe. Highly recommend this location for anyone in need of reliable storage solutions!
Alyse was extremely helpful helping us find what we needed
Alyse, was so helpful in the pre-sale process. Taking time to make sure my needs were understood. Upon, my decision to use Public Storage she had everything ready to go when I came into the office.
Leanne helped me to move in, she was great!
Pam is so helpful and sweet
I came first thing in the morning and Kayla was great! She helped me with finding the best storage unit and allowed me to go tour the unit before paying. She explained everything perfectly and had a great attitude! Such a lovely person to work with first thing in the morning.
Kayla was very professional and informative. I recommend this location to everyone.
I I've gotten a storage unit from them several times and I still have one now. Nice people clean facility the only thing I don't like about it is every year they raise the rates. But everybody's doing it so what are you going to do
Alyse what great and helpful.Thanks alyse..
Great storage place had no problems moving or out
Alyse has been helping us for the many years we have been here. She is always professional and helpful. We absolutely love her and will miss her when we move out.
Alyse was great. Helpful, knowledgeable, made the move in process very easy.
Alyse was very knowledgeable when she helped me with storage questions. Pleasure to meet you!
Alyse was a very great and treated me very well with a great attitude thank you
Leianne was awesome! She was really sweet and knowledgeable.
I pay for storage space at this Thornton location, and Alyse has assisted me over the phone several times. She's very professional, knowledgeable, thorough, & pleasant to work with. She leaves me feeling very confident about my storage needs. Thanks for all you do, Alyse.
I called on Thursday Feb 1, 2024 to try to get information about assisting a family member getting back into compliance with PS's renter's guidelines. I had the good fortune to speak with Alyse. I got all the information on everything I needed to do.
Thank You!
Wow, it is so encouraging to speak with a professional, curteous and knowledgeable associate these days that I felt compelled to actually leave a review. Typically I just hang up and say, "not calling there again', or "whew, that was easier than I thought it was gonna be". Alsyse was so personable and professional, I decided to ask how to spell her name and promised to write a Google review. Thnaks again.
Alyse did an amazing job showing me around the property! She was very helpful with getting me the right size unit at the right price.
Alyse was very helpful and got me taken care of promptly
Very easy system. Alyse was friendly and helpful, I definitely recommend this storage facility.
Alyse was incredibly friendly and professional.
Alyse was very helpful very professional and straightforward. I understood everything she explained and if I had a question she was very patient to explain to me. My experience was overall the most um fun I had.
Alysa it’s so patient and wonderful. Even on bad days she made me smile and helped us with our problems. Thank you so much I’ve been here about 10 yrs. Won’t go no where else!
Alyse made this a great experience.
Alyse is great she helped me with everything I needed. Thank you!
Alyse was a pleasure I was only asking questions and she had all kinds of knowledge! Thank you!
When dealing with the hell of moving your mothers stuff across the country and all seems terrible and hopeless I hope you are greeted by Alyse like i was. She was so helpful, patient and understanding. She really is the best and would gladly use this public storage again, especially if she is there. She is what great customer service looks like.
Answered the question I needed to know to rent a storage unit
Alyse was very knowledgeable. She helped me acquire the correct documents to transfer access for my company unit as a previous employee left with the keys. She even drilled out the old lock and gave me a new one. Great customer service.
Alyse made this a great experience. Clear communication during move in & out. You can tell she works hard to make this location nice. I have rented many storage units and this is the best yet. Thank you again for excellent customer service.
The lady that works the office the on sign manager is amazing and so nice and helpful in my time of need I could not have a better person help me than her
The best! Clean, safe, and no worries!
Elyse is very understanding and works with you thank you Elyse!
Quick and easy. Friendly service. All things explained well.
Alyse is amazing and very kind. She is the absolute best!
She makes this place very safe and they truly care about their customers here. I feel very safe and confident leaving my vehicle here. Thank you so much Alyse!!
This was my first time renting a storage unit and Leslie made this a very good experience. She has great customer service, she’s so nice and polite and answered all of my questions. She’s great!
Leslie was so helpful. She was patient and took the time to help us get a storage unit during a very stressful time. Thank you so much!
Alyse who works there is always very nice! She's definitely the definition of good service to the customer, goes above and beyond to help you! Storage spaces are also usually very well kept!
Leslie awesome person helped out in everything so I could understand. Great place nice and clean. Thanks leslie
I have been at this facility for about 3 years. Exceptional customer service. Very clean & I have not had any issues here. I appreciate the communication I have with them. Elise is awesome.
Alyse was great! She had a really good disposition and was really attentive!
They were helpful, sweet as pie, and even had outdoor storage for my boat! Also, it's super easy access to the highways!
Extremely helpful and professional
Extremely clean facility. I've been here for about 6 months and I have had zero issues with the facility, staff or security of my unit. When I first got my unit, during my registration, the woman (I don't recall her name) who helped me was absolutely outstanding when it came to customer service. I would recommend this facility to anyone looking for either long term or short term storage. I've had other units in the area that were extremely shady along with shady renters. Every person I have come in contact with, either a staff member or a renter, has been super friendly. Only thing I would like to bring up to their attention is the cylinder lock. You must bring your own or buy one in advance. I wish this bit of information about the cylinder lock was posted on their website. It's cheap to buy from them but, just an unexpected purchase that is required!
The people here are great! Real friendly and always helpful!
Alejandra is amazing don't ever lose her. All of my positive experience was with her. I went from a 3 to a 5 just because of her customer service. Thank you Alejandra your amazing at what you do and I truly appreciate you.
Very good customer service and always accommodating and friendly!
I moved to Colorado with no friends, no family, and no land. I didn’t know what I was going to do with my life, and I was a hollow shell of a man. That all changed when I stumbled upon this Public Storage. As soon as I walked in, Alyse was kind, knowledgeable, and put all my worries at ease. She was only concerned with making sure my needs were met and that I felt comfortable and prepared. Storing at this facility is the best choice I’ve ever made, and being helped by Alyse was the single greatest experience of my life. I’m a better person for having done so. Choose this Public Storage and you will never regret it.
This Public Storage is a great location! We never mind unloading here! Thanks Public Storage!
Alyse was very friendly and knowledgeable. Clean property.
Alyse rocks! She is very polite, professional and accommodating! The staff at every location Ive dealt with thus far seems to enjoy their job and takes customer service serious. Great job guys!
This public storage was awesome! They made sure to call me before the end of the month to make sure I was still able to vacate so I wouldn’t be charged for the next month. Their customer service was exceptional and Elise was extremely sweet and helpful! I would definitely use them again if needed.
Alyse was SO VERY HELPFUL! Brought peace to such a stressful event and I’m so thankful.
Alyssa is always so sweet. We now drive across town so we don't have to change to the closer location. Worth it every time!
Staff is extremely helpful, especially Alyse. I was going through a rough time and she made using storage so much easier and made the process smooth. I’m super grateful for the amazing customer service.
Alyse store manager has been fantastic. I've had the opportunity to work with her on two separate occasions. She is always clear and concise.
I would like to acknowledge the person on
Duty today she was AMAZING!!
Alejandra was so helpful with everything today.
I came from out of state to clear a storage and really wasn't sure what was in store for me...she helped me tremendously with everything.
I would recommend Public storage.
Thank you Alejandra.
Best experience on this storage customer service was great information that I got that was the best thank you!!
Well laid out and friendly, helpful staff
The lady is super nice help me out .. Alejandra she even Spanish
Place was very clean the gal in the office Jen was very helpful and friendly when it came k to nowledge of the rules ...I think I'm going to have to upgrade soon
Staff was nice and accommodating after making a reservation online and rented too small of a storage. Helpful.
The ladies in the office were super helpful and informative, i ended up having to upgrade space sizes which was a breeze to set up. I like the fact that the app allows me easy access in and outside the facility. This is my first storage rental and it was easier then i thought. Thank you!