Public Storage Self-Storage Units at 4111 Siskin Ave, Highlands Ranch, CO

The website will take all my info but won't let me submit the final rental form. Legitimately the big, orange submit button doesn't work. Also, don't have an app if it's just going to take me to your poorly formatted website and the hidden fees are why I can't rate this above 1 star.

Cora was extremely helpful!

Cora and Louie are awesome! Takes great care of us! Great place to store! Clean, and always a cart available!

Hi just got started with public storage and had a great experience. The app, directions, and mainly Cora were great. I live right down the street and I asked about the police presence given some of the other reviews. She assured me they’ve taken steps to up security and I believe they have. We don’t live in a perfect world and people will always have bad intentions. Good on them for doing what they can to prevent this. Facility is clean, wasn’t busy, and appreciate the tech to basically be entirely touchless.

I had a Memorial Day special sign up price, asked if the price stays the same for the length of time I rent. They said yes. After about 3 months my price went up by over $100. In addition, my unit was “inside” through a door with a code from 1-5. These doors locked and no code was provided on how to get it. No building manager to be found in person or over the phone. Thankfully I left a voicemail and someone at the Parker storage unit picked up and provided the code and said that this was a common issue and wasn’t sure why they didn’t inform anyone… All in all poor experience.

I went to my storage unit today only to find out that someone had gotten into my unit and taken thousands of dollars of personal items out of my Storage unit. I would advise people to take a look into their storage unit at this location. Somebody definitely had keys to my unit or knows how to pick locks. Apparently they’re looking into it. I guess we’ll see what the video footage shows. I filed a police report now, I just have to wait… the new guy. Ryan didn’t really seem to care about what had happened. He told me that they will look into it. The kid seemed kind of mad too, about the entire situation. just waiting to hear back. Undate1/27/2025 Public storage insurance partner Orange door also known as Sedgwick denies claims due to no proof of damages of the storage unit. however, police officers are telling me that thieves are renting out storage units under false names only to climb over by taking off the mesh wiring from one unit to another, then taking off the entire door once they’re inside. I would advise to make sure that there are no mesh wiring on the top. I find it hard to believe that they have very little surveillance cameras, monitoring the building when I have records of me going to my unit monthly within six months period.

Cora was amazing and did so much more than expected. She took a lot of time and care to get me taken care of

Bryan, at the Highlands Ranch Public Storage, was immensely helpful to me. Public Storage app was less than helpful. He was able to walk me through the website and get me taken care of. Thank you Bryan!

Bryan at Highlands was incredibly helpful! The app was not working and he helped me navigate the on-line site. Thank you!

Along with several of the other reviewers here, my unit was also burglarized, and several thousand dollars of goods were taken. The property manager has never run so fast when I told him what happened. He threw the "Orange Door" pamphlet at me and said I dont know what to tell you and vanished. UPDATE*** I just heard from Orange Door Insurance and they are DENYING my claim because there is "No sign of forced entry" despite pictures of boxes ripped open, furniture broken, thrown about and complete and utter disarray. Everything in my unit was moved in by professional movers, under my direct supervision. Again this was behind 3 different coded locks. This is definitely an inside job. DO NOT TRUST YOUR PROPERTY HERE!!!

I have had 2 storage units here in HR since 2021, paying on them both while living back home in MI. There's a story behind all of that but I would have to write a novel! I would just like to say, after dealing with a few other employees during my time there, BRIAN has been incredibly helpful and was able to help me more in one day than the others were able to do over the last 3 YEARS! I would literally dread it if I would have to call the office, knowing nothing was going to be accomplished. I look forward to eventually being able to get our things back home, but until then, I am very happy to know that if any more issues do arise, that he will have no problem handling it for me. Thank you so much for your help, Brian...You are doing an AMAZING job!!

Needed some assistance and spoke to Bryan. He worked with me and solved my issue. Great customer service by Bryan

Bryan’s customers service was great thank you Bryan for your help

Excellent customer service, Bryan was awesome to talk to and he was super helpful! Thank you!!!

Similar to Daniel below, I also discovered that my rental unit was emptied out with thousands of dollars worth of stuff stolen. My lock was not broken and my unit is located behind three coded doors/gates. I have also since filed a police report and am hoping to hear back soon. If you own a unit here, you might want to go check on your stuff. If you are considering renting here, reconsider. The front desk seemed to not have a full grasp on how to handle the situation. I did a walk through of the property after the theft was discovered and found security doors left ajar, gates held open, etc. Please be careful when looking into your storage unit locations.

I have been in and out of the climate controlled building on Siskin for 20 years. The last 2 years the Air Conditioning has not worked and the building was getting up to over 105. Also the security doors on that building were not working and were always wide open. There is a new manager at that location named Bryan that I spoke to about the issues and I came in today and the air was working and the security doors. The 5 stars are for Bryan, not Public storage ! Thanks Bryan!

Nice store. Bryan was polite and helpful.

I had booked a storage unit with a certain other green logoed storage company, and due to a glitch in their system was unable to access it upon arrival. Their customer service team wasn't able to get the issue fixed, and I was left with a full moving truck due back that same afternoon. I drove to this Public Storage location as it was the nearest one, and I'm glad I did. Clarissa went above and beyond and helped me to get the perfect unit the same day, saving me over $100 in additional fees for my rental truck. I'm very glad I chose this location, and I appreciate the easy and helpful experience, would recommend to anyone considering renting a unit here!

Clarissa was super helpful! Good location

Dawn is such a sweet heart! Thank you for everything. You have amazing customer service and I hope you continue to be blessed.

Super frustrated with the Bait and Switch situation offering $92 on line then changing it to $102 while I'm filling out the paperwork. The excuse given was: "That's how quickly the market changes in your area" Also very frustrated with an additional $64 charge two weeks in. Can't get a response to my inquiry. I'm now 2 weeks into my $92 a month unit and down $214.41. $20 for a key and $30 for "beginner fee". I have no idea what makes up the rest.

Getting everything set up in a pinch was easy through these guys. Dawn was helpful and flexible when it came to having moving pods dropped off when it came time to move out. No discount for 5⭐️ reviews, unfortunately.

DAWN WAS AMAZING ALWAYS KIND AND ALWAYS SO HELPFUL AND ATTENTIVE

Dawn is awesome and the climate controlled units were great. After two years we had no dust, no moisture, no mice damage. Easy access and the new red cart is a great addition.

Dawn is awesome 👌

Dawn was nice and helpful!

Dawn was excellent in making sure that I received the correct storage at correct price which was reserved and lost due to computer error.

Had my storage here for about a year. Dawn has been such a wonderful manger of the property. Responsive, kind, understanding and really cares about the space The available insurance coverage also makes this a great place to choose for your storage needs.

Dawn was very friendly and gave us all the information we needed!

Dawn was excellent! Made my move super easy

The saying goes that the universe has a way of connecting you with some very exceptional people in your life.. while Dawn K. Is certainly one of them for me!!! Not only is she an exceptional manager, she is an exceptional woman!!! Public Storage is most lucky to have her!!!!

Dawn was super helpful with the entire experience

Dawn made the rental process easy and convenient.

Dawn was great.

The listed price is just to get you moved in. My quoted monthly rate went up by $57 (1/3) after only five months. The manager, Dawn is great but told me to expect this huge rent hike every six months. (66%/yr) Otherwise the facility is fine.

Dawn was awesome and explained everything throughly and completely!

Dawn, the manager of this location, is top notch. She has always been a positive force in all my interactions with her And. Anthony the Muniz, the district has been a wonderful person and dealing with a situation I had regarding my unit. I have appreciated both Anthony and Dawn. I will truly miss Dawn OK manager has has been a wonderful person in dealing with a situation I had regarding my unit. I have appreciated both Anthony and Dawn. I will truly miss Dawn. OK Don, the manager of this location is top notch. She has always been a positive force, and all my interactions with her.

It was nice renting my storage with Dawn. Great service and good prices for the units.

Dawn- was awesome to work!

Beware!! Their locks can be “picked” very easily. We have been broken into twice in the last 3 weeks. We are in the process of moving out , went today and broken into again. We have an inside unit, code to get into building and then code for elevator. Don’t believe them when they say these locks cant be opened without the key. Guess our stuff is interesting to the thieves.Maybe an Inside job? Or maybe a thief with their own unit and stealing stuff.? We can’t get access to camera to see what’s going on. Apparently, public storage is the new way to steal!!!! Had to give One star because there isn’t a negative sign.

Dawn has so helpful and patient and knowledgeable and easy to follow. Thank You for making my life easy today 🥰

The unit was clean and a great size. We are thankful for the nice staff like Dawn for the friendly service

Dawn was the most helpful person storing here. It was a great experience and very close and convenient. Highly recommend!

Dawn was great.

Thks Dawn

Had a great experience with Dawn while renting at Public Storage since 2018!

Dawn was awesome! Excellent customer service.

Dawn was very friendly and helpful

Dawn was the most helpful and informative person! I had a great experience with her and look forward to staying in her amazing storage unit! 5 stars all day!

Great service by Dawn - Thanks!

I have rented several storage units at many Public Storage locations, but this location has been one of the best experiences thanks to the property manager Dawn. I opened two unit back in October starting with the online process. Dawn called me right away to confirm my reservation and walk me though the process. Throughout my stay Dawn was extremely polite and was always available to answer any questions or help me if I needed anything. From the cleanliness of the units to Dawn's attentiveness I strongly recommend the Highlands Ranch location.

Dawn was very helpful and did a fantastic job moving us into our unit.

This storage facility was beyond any expectations. Dawn made the check in process so easy and has always been there to guide and help, with anything needed. She listens and cares about her customers!! The best storage facility in town.

Dawn was great! The move it went smooth and easy.

Dawn's wonderful attitude, knowledge and tips turned my moving experience from a chore to an enjoyable afternoon.

I had a great experience here! Dawn was so friendly and helpful. I would definitely use this storage facility again if I ever need it!

Dawn is knowledgeable and very friendly.

Dawn was an absolutely joy to work with. She got me in and out of the unit smoothly. She’s is one of a kind!

Dawn was an absolute huge help in the process. I would definitely recommend using this place!

Dawn was incredibly helpful when I needed to switch to a different sized unit. She is very professional and provided excellent customer service.

Wonderful experience with Dawn!!! She was very helpful and knowledgeable!!

dawn gives me a quick and wonderful service.

Dawn was very helpful and me feel right at home she was amazing.

Dawn was super helpful & personable!

Dawns great

Dawn was very helpful! Upgraded the size of my storage unit super fast and easy.

Dawn, Great experience from start to finish. Very easy, clean and professional. Highly recommend.

Dawn was very informative and quick to walk me through the process She’s got a super attitude !!!!

DAWN WAS FANTASTIC! She has helped me several times over the years and been amazing.

Great service. Friendly and courteous!

Dawn is wonderful, place is clean and process is simple!

Dawn was incredible! She went above and beyond to get me a rental garage! She is the finest!

Dawn is the best! I’ve used public storage for a little over a year and just closed it today. Dawn was welcoming and helpful every time I interacted with her. There’s definitely a chance I’ll use their service again. Thank you Dawn!

Excellent storage unit. Clean and well maintained. Dawn was always courteous and professional! I would highly recommend this storage facility.

Dawn was extremely helpful every time I came to visit. I needed storage quickly and she was super helpful accommodating my needs. Thanks Dawn!

Dawn was great and checked me in quickly and efficiently!

Dawn was outstanding helping me move in! Would highly recommend again.

Dawn was most helpful renting us a space for a short term storage of some furniture. She was friendly, courteous, and expressed her appreciation for our business.

Dawn was always great with customer service. Very clean storage facility.

Dawn, is super!!!

Dawn did a great job with getting setup with a unit!!

Dawn is amazing! Thank you!