Public Storage Self-Storage Units at 3601 Blue Horizon View Dr, Colorado Springs, CO

Billie Jean is awesome! She was very knowledgeable and friendly. I was able to get the unit I wanted quickly without any issues!

Billy was super helpful and probably the friendliest person alive!! Affordable rates and clean units in the location possible!! Would have given them 10 stars if I could.

Billie Jean is a great asset to public storage helped me get what I needed

Awesome Service! Billie Jean was very helpful and knowledgeable!

Tiffany and Billie Jean were a huge help with my issue! Clean facility, great experience.

BILLY JEAN at 3601 Blue Horizon Vw, Colorado Springs, CO 80924 was absolutely AMAZING and helpful. Switched out my units to a more convenient location, set me up with autopay, helped me cancel my insurance, and also brought me a cart from the other side of the building (because other ones were in use). Just an awesome person! Thank you

Billy Jean was very friendly and helpful, my storage needs were met quickly, kindly and professionally

This public storage is the cleanest and most helpful self storage place I have ever seen. The property manager, Billie Jean, is the best. Thanks

Great service

Billie Jean was very helpful respectable in helping me find the right storage for my family to move to this area. Thank u

In my search for self storages I was very impressed with the property manager Billie Jean. She was very knowledgable with the information I was needing to make a decision that will be right for my needs.

Well lit access anytime great customer service

Public Storage is a joke. They have no cameras in the halls or anything to prevent/identify people from climbing over the walls into the units. I came in to find my unit destroyed by someone who used the movable stairs to climb into my unit. The property manager said they know this is a problem but the higher ups don’t have any plans to fix this. If you value your property don’t trust this company ever!

I rented my unit this morning and Billie Jean was a great help with all of my questions. There should be more like her.

After having to consolidate my storage in Parker and move things closer to home I left a 50 foot by 18 ft unit 24-hour access and stumbled upon Public Storage in Northern Colorado Springs on Highway 21 at blue Horizon. Not ever having been to a storage facility that is multi-level I was apprehensive at first but be assured the gentleman that was there to help me and answer all my questions reassured me that I could secure a couple large units if necessary outside with a similar access. Assess the units seems that this will work out perfect and be within only a few minutes from my new residence. I want to thank Max for giving me a tour, a walk around and information in regard to the size of the units as well as a visual showing me where the units were outside, how accessible and how the units were fit for size. He told me also there were other facilities around town that possibly could handle something similar to what had Parker but hard to come bye which I did call and confirm that information. Overall Blue Horizon is a fantastic facility and a great location very clean organized and well thought after. The employee Max was very knowledgeable thorough quick and quite energetic which made this process so much easier and seamless where as it could have definitely been a daunting and frustrating day thanks again Max oh and ironically this man happened to have first-hand knowledge of the facility I was at in Parker so he know exactly the size of unit I was in and what I was meeting I can't say enough great things this was surely a blessing and I'm meant to be situation today thanks again looking forward to a smooth process renting from this location

The online listing for the storage locker I rented was misleading. Once I arrived at the facility after reserving the locker, I found out that the locker was not at ground level and I needed to wheel over stairs to access it. I needed to store some heavy things, so this was problematic for me. Also, my locker door only opened part of the way because of a vent on the ceiling blocking it. This locker was possibly the worst locker in the entire building, and that was not effectively communicated when I reserved it online. The price of the locker increased by 35% a few months after that start of my rental period. One of the three times I accessed my locker, there were no carts available for transporting my items despite there only being 4 or 5 cars in the parking lot. 20-30 minutes of my time was wasted waiting for a cart to become available. That being said, the manager was friendly and helpful when I told her about my dissatisfaction, and she was able to issue me a partial refund for the locker.

Went into another location yesterday to rent a unit. Was turned away since payment is cash. Went to this location this morning after calling the location and confirming all method of payments are accepted, same gentleman turned us away for paying cash. The gentleman from yesterday informed the person renting in front of us (also attempting to pay cash) that they take checks and money orders but no cash…checks over cash?? Seriously? Nowhere on the website does it state they don’t accept cash. I wouldn’t waste your time and find another company

Good safe clean storage by Pine Creek High School .

Billie Jean provided my husband and I with tremendous service today at this public storage location. I highly recommend this location for public storage.

Awesome customer service! Billy Jean was polite, respectful & extremely considerate! Thank you Public Storage!!!

Went in to ask some questions about a unit I will be needing in December. Billie Jean was very knowledgeable and gave us all the information that we needed. I will definately be storing at the Blue Horizon View location in the future. Great Customer service. Thanks Billie Jean.

The people at this location make this place great - Billie Jean is taking care of it! Most people are only picking storage units based on price and location, including myself, but having good people there makes a difference. I was not impressed with the online experience reserving a unit, with hidden fees and inability to select the right dates and units. When I showed up in person, Billie Jean squared it away. She also personally checks the grounds and ensures the units are secure, so I know my belongings are safe. Really happy with the in-person experience. Skip Public Storage's miserable web experience and just go straight to the sales office on site.

Heather was SUPER helpful. Thanks a bunch!

Absolute ****hole. If you want everything you put in there stolen the next day this is the storage for you. Someone broke into my storage the day after I put my stuff in there and stole all my valuables. The management didn't even know for another 6 days. Noone answers the phone. The management is never there so you have to wait multiple days to get a hold of a manager.

Great service

Heather was very knowledgeable and helpful with all the questions I asked and made the move in process very easy

The manager Krista is incredibly incompetent. Staff is rarely to be found during posted business hours. Company policies are not coherent and stable enough to be reliable. Find another location. You have been warned.

Very helpful.

Came in to get a last minute storage for some extra things from my move and Patricia was just the best help in helping me find the a unit to fit my boxes and extra belongings. Walked me through all the steps and made me feel attended to! Recommend her for every person looking to get a storage at this location