Tim’s customer service was great! Highly recommend
Tim was amazing with helping me with all my needs and questions, he was friendly, professional and I had a wonderful experience, the place is shiny clean and I would recommend this place to anyone looking for a secure place to store their things. Thanks Tim
Tim was amazing and so accommodating and always available. Really
great experience and very professional! Thanks Tim!! I will definitely recommend your Public Storage location here in Brighton!!
Katie was the best! thank you!!!
Thank you Tim for your dedicated service! Tim is very helpful and always happy to help out.
Super clean, safe, secure facility; top notch service.
Facility is clean and has great appeal. Tim is friendly to all customers and has helped me on the rate increase.
I contacted Public Storage last week for information regarding what they offered as I was needing to move my current storage to a new location. I spoke with Tim on the phone and then in person. He was extremely helpful, and therefore I moved forward. On Saturday when I arrived to finish and move in, again Tim was very helpful. I appreciate all my questions being answered and his professionalism and friendliness. I'll definitely recommend this Public Storage facility.
Always happy with the customer service that Tim provides. Been storing here for a couple of years now and Tim is always friendly and very resourceful. Time was also able to approve us on a request of a rent increase rate for 3 months and saved me so much time and some money on a day that I'm very busy! We need more people like Tim. Thank you Tim for all your great service! 🙂👍
Stored our stuff here for a month or two. It always felt safe their and Tim was always super helpful with the door.
Tim’s always at the units to help anyone that needs assistance, the units are also reasonably priced. Great guy running a great business.
Tim is very friendly, kind, and absolutely just HELPFUL! I give this Review a 5 STAR for Tim! As he was showing me the spaces I noticed how he helps keep the area nice and clean! Greatly appreciate a nice clean area!! Not only that he locked me in on the first floor with a great price! Being a single mother and currently dealing with a lot being on the first floor worked best! THANK YOU TIM ! Keep up the amazing customer service!
Immaculate facility and the gentleman who
runs things is very friendly and helpful. The 2 stars is due to the fact that for months now I have paid rent for a unit without a functioning light next to it. I deserve a discount if I’m continually putting up with a unit in a dark corner. I’ll now consider moving to other storage options in the area. I’ve told the attendant many times about the light out but it appears that others in charge at PS are choosing to not prioritize what I imagine should be a relatively quick and straightforward repair. Multiple months of asking for it is unacceptable.
I used an outdoor storage space for 17 months and was so thankful I chose public storage. The facility is secure, clean and the employees are friendly. I never had a problem accessing my unit and every time I needed help or had questions the employees were friendly. Thank you Tim! Im happy to be reunited with my stuff and bummed I wont see you anymore. I would absolutely recommend Brighton Public storage!
Super friendly and understanding would definitely recommend this place to others, self sufficient
When it comes to being friendly and dependable by helping us from start to finish with our storages Tim has been there for us. Thank you so much
Tim, the property manager, always was super quick to answer my questions and return any missed phone calls. Was available on site and was very helpful. Overall good experience here. Clean and safe facility.
Excellent interaction with manager who was so helpful in explaining everything. Real nice and secure facility.
Tim was very easy to deal with and very helpful when we arrived to find Our storage unit even showed us how the lock worked. Nice to work with him
***WOULD DEFINITELY RECOMMEND ***
The property manager Tim is beyond awesome. He is soo friendly and helpful. I hope that he receive a raise and promotion for his excellent service. The storage building and location is exceptionally modern, clean, secured and in a good location. My experience has been phenomenal!!
Tim was a very nice person he helped me out with my storage thank you much very nice 💯
I rented a climate control unit from Public Storage in Brighton. Tim was so helpful in helping me get my unit closed out after moving. It is a very clean & organized building. Thank you for returning my calls & walking me through the whole process, Tim.
Tim is absolutely amazing!! He really cares about his customers. This site is very well maintained thanks to him. He's very professional and always willing to answer any questions Thank you, Tim for your hard work and dedication. I know we chose the correct storage site
first time renting from here and tim has truly made it a breeze and very welcoming for us everytime we come , i recommended this place truly .
Tim is the greatest, saved the day. Having a terrible day and forgot my phone in my storage unit, and even though it was 2 hours after closing , he still let me in and helped me with a SMILE ON HIS FACE! My hero ! Best customer service experience EVER, and couldn’t be more grateful. Thanks Tim!
I’ve had to use this Public Storage a couple of times through the years and Tim has always gone above and beyond to make things easy and fast.
This was my first time renting a storage unit. The online setup was super easy and once I arrived at the location, Tim was amazing at getting me oriented and answering all my questions. I had the unit for almost 2 years. When I vacated, the process was equally smooth and Tim also helped make everything quick and painless!
Manager's never there are the worker so the store is usually closed. I needed to have them open up. The storage unit and ended up waiting For several hours.
And they pick and choose who they want to allow to be in their units for how long they want them to be in there. And if they don't like the fact that you're there too long, they will put you on probation and to continue to pay before rates, and then they have raised the rates after only 3 months when it was never told that that would happen. I also met a lady that was waiting there to get her unit for the first day that she had paid for online and somebody was supposed to be there.She finally just canceled horrible place. I would not recommend this place to anybody
Tim, was on top of it. In and out with a storage spot in less than 20 min. This is the place to go.
This place is great,nice and clean and Tim is super nice and helpful too! I recommend if your looking for storage.
Tim is great! The security is absolutely amazing! 1000% worth the upgrade from my other storage unit! I will say you lose service when you get in the unit. WiFi in the storage would be awesome (if that’s possible!) Besides that very happy with changing to this! Tim does an amazing job at keeping it clean and you can tell!
It’s my first time having to use public storage and I was a little unsure. We did some shopping around and decided on to go with Public Storage in Brighton because of its close proximity to our home. Tim helped us check in, walked us around and answered questions I didn’t even realize I had. I’m very pleased with the service he provided. He was very patient and very detailed. Thank you!
Tim was a great help! Let us use a rolling cart when we asked and made the purchasing process easy! Thank you!
Tim was such a big help to me and my girlfriend when we were moving things.
Tim is awesome, amazing, quick and very good at his job. He always has a smile. Always very friendly. I only needed my space for a month but every interaction I had with him, he was super friendly and helpful. I cleared out my space and in less than a hour after leaving, he had me all checked out and a move out receipt in my email.
Good clean place. Tim the property manager is a great and helpful guy. Highly recommend.
Tim is super helpful. I feel like if we had more tim’s everything would be a lot easier. He’s always been super respectful and has never been absent when help was needed
Tim's great helps me even without the storage stuff love them places clean he's always here when I need them
Tim was incredibly helpful and knowledgeable. He went above and beyond to ensure that my questions were answered and that I received the assistance I needed. Their professionalism and friendly demeanor made the entire interaction smooth and pleasant. I highly recommend Tim to anyone seeking exceptional service. Thank you, Tim, for your outstanding support!
Tim has been fantastic to work with. The facility is always clean, secure and all employees are kind and helpful.
Tim was very professional and helpful. I will recommend to all.
Tim is amazing. Runs a very good storage. Very safe and clean.
I had a family member recently rent a unit at Public Storage in Brighton and am very satisfied. The facility is clean, secure, and well-maintained. The unit was perfect for my needs. The staff (talked to Tim) was friendly and helpful, making the rental process smooth. Highly recommended!
We recently searched online for a local storage that was secure and climate controlled. After looking online, we accidentally reserved two sites without realizing and Tim quickly realized what was going on. He called me within a few minutes and mentioned he’d be working on the day of our move-in and would work it out with us once we were on site. Tim had the best customer service and was on the ball with every question we had and showed us both sites so we were sure to select the right size storage for what we needed. He gave us a detailed tour and made sure we had every question answered before we left the office. We 100% recommend checking out Public Storage in Brighton, if you get the opportunity to work with Tim on booking a storage unit, you’ll be in great hands!
Tim is amazing he always helps me out with the answers that I need and the property is alway clean and well kept.
Tim was great customer service he took care of what I needed done , i appreciate it he made it really easy , really nice facility
This place is popping on the weekends. Shoutout to Tim for being super helpful and personable.
Like most public storage facilities, except this one has a Tim! Every public storage needs a Tim! 10/10
Great customer service and clean facility. This is definitely my go-to storage place. Tim is awesome!
Had some items there for a little over a year and I knew they would be protected at this facility. If I ever need a storage unit again, I will definitely be coming back. Tim was always so friendly and helpful if there were any questions 10/10
Thank you, Tim for providing really good customer service and loved how clean the property is. Thanks a lot Tim.
Great customer service and friendly staff!
It’s a beautiful facility and the property manager Tim is amazing!
We moved our entire household from Louisiana into storage. Having not seen the facility prior to the move, I was very pleased. The grounds were spotless, access was very easy and the manager on site was extremely helpful! I would highly recommend this facility!
Clean facility, and attentive and helpful onsite manager. Be aware, your rates will go up significantly (over 30%) within 6 months of moving in. I was able to get a 3 month reprieve, but I expect my unit to go up from $227 to over $300 shortly, and then higher after that. Something to consider.
This public storage is hands down the best facility in the area. Tim runs a tight ship and takes great pride in his work. Tim’s pride in the facility really shows with how cleanly the whole property is and his amazing his customer service is. If I ever need storage again this will be the place to go. If I could rate more than 5 stars I absolutely would.
This place is amazing. We are actually new with them. Coming from a different storage unit that we were unhappy with, because they kept raising the prices. But just our first brief experience here, my husband forgot to put the lock on the storage shed and within an hour. They called us to let us know that we did not have a lock on it. Then later on we went back again and I sat in the car to wait, and After a bit the owner (or employee) that was there, approached the car to make sure I was okay and that I was actually with the rest of our group. So I guess overall the security there is very, very much appreciated....Very impressed 😀
My wife and I recently visited. The place was incredibly clean, they had a lot of different options here and Tim in the front office was nice, welcoming, and answered all of our questions. If we do get a space the service alone is bringing us back here.
Tim is super helpful and informative. He keeps the facility clean and in excellent shape. My only problem was trying to pay online, but Tim was there to help set us up.
I would Give 5 start but corporate keeps raising the prices. A big shout out to Tim at the Brighton CO location for going the extra mile to help us work out some issues and get us in a good spot. The staff and facilities are top notch.
Wow! This Public Storage Facility is very nice and well maintained! Tim- Property Manager, is a rockstar! He is very knowledgeable, helpful, and pleasant to talk to. I give this place a 10/10 and highly recommend! There really is a reason Public Storage is the leader in storage companies!
Tim is excellent, professional, and will explain everything to your satisfaction.
Came in today and spoke with Tim. Extremely knowledgeable and professional. Had me set up and going in no time. Super clean and security conscious facility with an awesome and and easy to use app for gatesand door access. Thanks for everything Tim
I highly recommend this storage facility! Tim has been so helpful and courteous 😀
Tim was extremely helpful ahead of my move in date and during getting everything set up, by being proactive with his communication. The property is extremely clean and secure. Thank you
Tim was very nice and professional! He made the process a breeze for a first time renter, like myself.
Facility was very clean. If you're looking for a storage definitely try and take advantage of the $1 for the first month!
Loved renting a storage for these guys super nice and reasonable price
Tim was very informative and patient with my mother-in-law, answered all of her questions and showed us multiple units.
Tim is incredibly helpful! And down to earth guy. 💯% would get a storage here again if needed.
Tim was super helpful and was able to get us into a rental unit quickly and efficiently. He let us know that the online deals were better than the walk in deals, so we could make a reservation for a better price. Took us right out to our unit, signed the paperwork and we were done in under an hour. Thank Tim!
Amazing customer service. Had no problem helped me get the unit I was looking for and well maintained - definitely recommend Thankyou Tim 💞
Tim was very helpful and explain everything so well. We are very happy with our decision on renting a storage unit here. Thank you!!
Tim was helpful, he took time to show the facilities and explain all very well. It's my first time renting a storage, it was a great decision.
Moving is stressful, Tim who manages the facility, he is very attentive and knowledgeable. He comes around to make sure everything is ok and to see if there is anything that I need. I have never been treated so well. Thank you Tim!
Excellent experience with this storage unit. Tim was knowledgeable, kind, and professional. Process of getting the unit was fast and easy. Thank you for all your help!
Very clean and safe, easy move in/out, Tim is a huge help with great customer service
I have rented a space here a couple times and Tim has always been very helpful. The units are clean and the flat bed dollies are a lifesaver!
Tim was very helpful with getting everything set up and us into a unit! He made sure we got the app, gave us a great tour and then we were all set up! He is very sweet and the facility/grounds are immaculate. Also quite affordable for the up and coming area too!
Tim was super helpful answering all of our questions. He even took the time to personally show us our storage until and how to use the lock. Definitely recommend this location. Super clean and taken care of as well!
This place is immaculate. Tim is a great guy. He very personable, polite, respectful, knowledgeable, accommodating, helpful and genuinely kind, decent human being. He is making a very very TRAUMATIZING time for me a little bit easier. Tim and Morgan (his fill in who drives from the wy border to cover him) is a great person as well. He helped me secure a 2nd unit I needed. Tim is very attentive to your needs, makes sure you got supplies and even helps an older lady like me who couldn't reach my top shelf. Lolo. I have not rented a storage unit in decades and certainly didn't expect to be able to eat of the floor. I was thoroughly impressed with how well Tim, Morgan take care the place. Spotless. Public storage should be very proud of these 2 guys they represent and give public public storage a good name. Glad to see there are companies who believe in having real people, perform real jobs for real people. It's the way it should be.
I will always pay more money and give my business to places I can physically see interact and engage with in person. However, with public storage you dont even have to pay more for that quality. It comes standard.
If you are in need of storage I highly recommend coming to Brighton public storage, ask for Tim and tell him Dawn sent you.
I would give him 20 stars if I could. He is very helpful and keeps you informed of any changes immediately. Great job Tim... And Morgan. Thank you for your great service
Super nice facility! Tim is the nicest supervisor we have met at one of these facilities. Would recommend storing your stuff here!
I feel bad now cause I cannot remember the gentlemans name. He was so nice and friendly. I forgot how to read and he didn't even bat an eye toward it walked me to my unit and made sure I had all the information. Not to mention this place is super clean amd had dollies to get my stuff to the unit. The best storage place.
I unfortunately was locked out and had to leave some things behind and the manager Tim went above and beyond his service to help us out and to make sure everything was handled. 10/10 I would recommend!
So happy I found this storage on a whim, Tim provided excellent service and helped with every question I had. He was extremely helpful and overall just a kind person! I would definitely recommend this public storage location to anyone in search of one. Thank you Tim!
Morgan Chaplin assisted me today, he was kind, explanatory, and made me feel listened to.
This place perfect for anyone looking for storage place especially the worker Tim came out help me with everything showed me around show me everything I would highly recommend public storage in Brighton
Tim was really great in helping us get things handled. He was very accommodating and friendly. Very nice and clean facility.
Tim was very friendly and a great help to us! Very clean place!
Tim and Morgan are the best! Definitely recommend
Tim was very helpful and thank you for everything He help me reduced my monthly payment by a lot thank you again
I show up on a Sunday and was very happy that there was a worker there. Tim show me the storge I booked online. It was to small and not what I asked for. Tim said no problem I needed something on the lower level. And just like that where I was park he said I can put you in that one where you park. 20x10 and honor the same Special 2nd month free..great job Tim and ty very much made my day eazyer
We have had a storage unit there for a few years. Needed to downsize to a smaller unit. Tim who helped me was awesome. Made the transition smooth. He is always helpful whenever I have questions. Thanks Tim!!
We made a reservation and got a call the very next day and Tim kindly introduced himself and offered us to go take a tour! I’ve heard horror stories about a different storage company and Tim reassured us that we will not experience anything that I was worried about (mice/ cockroaches ). We are so happy with our rented space and recommend this specific Storage location for anyone who needs prompt answers including pricing,security, safety, cleanliness!
Tim has been available, responsive and has always bent over backward to ensure that our needs are met. The facility is clean, efficient, and located in the perfect place for what we needed! Recommend this location 100%!
This place is clean and easily accessible with a very friendly and helpful property manager 👌
I had to rent a space on bit of short notice, I chose this Public Storage because it’s close to home. I met with Tim the representative working that day and he was nothing short of fantastic. He explained every detail, offered great advice on which size storage unit would fit my needs. He was friendly and informative. The storage area is clean, well lit, and has easy access. I’ve had to use other storage places in the past and some had outrageously high fees, were dirty, or not very secure. I would definitely recommend this facility and Tim for being so helpful.
Had a small discrepancy with my billing, brought it to Tim’s attention and he promptly had it resolved…. Top Notch Service!!
Rented before Tim he is the best! He made everything clear, and easy. He is awsome, and he smells good .I want to add its always clean here, Tim picks up trash that gets blown in by the wind, I have seen him sweeping the halls, because people leave trash in the halls. I do recommend this public storage to anyone needing storage.
Both Tim and Morgan are very helpful. Tim went out of his way to share advice while I was having a very horrible experience with another company. I've had my locker for over 3 years and would recommend this facility/staff to anyone needing a locker in Brighton.
Extremely clean facility convenient to the airport and Tim is very friendly and helpful. Check in was a breeze.
Wonderful experience, Tim is fantastic, gave us lots of advise and tips to help with every thing. From moving in, to storage hacks, to helping keep our stuff safe and in good condition. Highly recommend!!!!
Move in experience was top notch. Tim had the unit ready to go, and did everything possible to ensure a smooth process from start to finish.
Tim was awesome, very helpful, patient and friendly, wish every place had someone like him working there, very happy with him
I needed to move into a bigger unit. Tim was so nice and helpful through the whole process.
Tim was awesome to work with. Was very helpful and knowledgeable, clear and concise with directions, and considerate to multiple customers who came in with questions while he was setting up my contract.
Tim was a great help! So excited to declutter at home and know my treasures are secure in a clean environment!
Very friendly service courteous and willing to take care of your concerns of renting a storage unit
Tim is by far the most valuable employee you will ever have. Genuinely cares and wants to help. I would trust him with my second set of keys!! Thanks Tim!!
Clean facility and professional staff.
Tim was very helpful and professional, I would highly recommend them
I'm actually at this facility quite often, not only do I purchase through the auctions, I've also gotten some storages of my own here.
My daughter and I have been doing the auctions for about a year now, we deal with a lot of different storage sites.
Tim is typically the person that we deal with at public storage in Brighton, we have never ran across anyone else at any other storage, that is so helpful and pleasant to work with as Tim is.
Great place very clean, good prices great and friendly staff.
Great storage place in Brighton Colorado also very respectful and helpful employees thank you all for everything.
Tim was great helped us pick out the right sz to rent before we move into our new home getting built.
This facility is very well maintained. No trash or debris around the property. Tim was awesome from the start. He is very kind and explained everything throughly.
Edit:9/26/23 we have a ground level storage unit, and the past 3 times we have went to drop off stuff our storage unit has been blocked by a vehicle, making it inaccessible to access our unit.
My account is fully paid in full for what is understood to be full access until 9 pm 7 days a week. At 730 pm, here I am at my unit with the proper code to get in and for no reason I get a message to see manager which prevents me from putting a whole truck load of furniture in my unit! THIS IS UNACCEPTABLE AND COMPLETELY WRONG! I AM NOW FACED WITH A HUGE PROBLEM AND THERE IS NO ONE TO TALK TO ABOUT IT AND I AM SO 😡!!! THIS STORAGE PLACE IS FOR THE BIRDS AND MANAGEMENT SUCKS!!!
IT COST A LOT OF MONEY EVERY MONTH AND THE PRICES JUST KEEP GOING UP AND UP!!!
I HATE THIS PLACE AND WILL REMOVE MY ITEMS ASAP!!
DONT TRUST THIS PLACE! GO SOMEWHERE ELSE TO STORE YOUR STUFF!
THIS IS THE THIRD TIME FOR THE THIRD MONTH THIS HAS HAPPENED AND IT IS SO IRRITATING!!!
This place is SO clean! We moved our stuff in yesterday and Tim was amazing! Thank you Tim keep up the great work
Tiffany helped me alot I could have lost alot of tools she is very polite and understanding wish their was alot more people like her
The facility is new and clean. No bugs in the hallways or spiders in the elevator.
Tim was very helpful. I couldn’t figure out how to lock the storage and he came up and helped me. I would just like to give a recommendation to anyone who needs a storage. This is the place to go. Thank you Tim for all your help five stars.
Very knowledgeable and helpful staff
Our unit was broken into over a major US holiday and the break-in wasn't detected for several days. A large grandfather clock was taken among many other irreplaceable items. You would think that someone leaving with a large clock would show up on one of the security cameras, but no investigation was ever conducted by the storage company or the police. Here's some advice for anyone using a storage unit: Never put anything of value in a storage unit. Insurance will typically not cover any single item over $500 in a public storage unit. Make sure you have a detailed inventory of all items in your unit and take photos as well for your records. An additional lock on the door will not protect the items inside. Our entire locking mechanism was cut off, so the extra lock we installed simply told the thieves that there was something valuable inside. On top of all of that, it is very easy to look over the top of one storage unit into the neighboring units, so don't leave anything out in plain view. Store things here at your own risk.
Good spot. Not a lot of traffic
Great Customer service from Tim.
Had all my apartment's furniture and goods stored here for 1.5 years while I was out of the country. Everything was in great condition when I came back, and Tim, the on-site manager, made it a breeze to check out. Overall, everything worked out great.
Amazing place for storage thank u
Tim was incredibly helpful and knowledgeable when I was renting a unit! He gave me a lot of really excellent information and made the process super smooth.
This place is very nice Tim was very respectful and helpful. I would come back to this place if I ever need a place to store my belongings. 😊
Awesome place. Tim is great and took care of everything.
Tim is the manager at the Brighton, Co. Public Storage. He was very friendly!
Also, he was very knowledgeable, (about this new beautiful facility), and all of the rental steps.
Highly recommend Tim and this new Public Storage location. Climate controlled, all new with great security in a new neighborhood.
Amazing customer service. Very friendly and helpful showed us how everything works. Told us have a nice day/ night plenty of times when we crossed paths. Very clean and very well taken care of.
The process was smooth and Tim was very helpful!! Would recommend!!
Nice facility. Very helpful representative that help set up unit for us.
(Took care of what I needed quickly & efficiently. Kathy was terrific! CubeSmart review)
Public Storage took over summer of 2022. It just seemed like one botched payment issue after another. The price has skyrocketed. Finally was able to resolve issues.
Tim has always been great at doing everything he could. He’s friendly & knowledgable. Hopefully the price won’t keep going up as it is nearly $120 more a month vs. what the price was when I started with CubeSmart. I realize, however, that everything has gone up in price!
I do appreciate the help & time Tim & the other gal that works here have taken to help me get things squared away. I understand that switching things over always has quirks to work out tho! Overall, it is a convenient & good place!
Super friendly staff & Clean property. Well secured. Tim is extremely helpful and will make sure your well taken care of.
Tim always smells awesome. Keeps a clean property. Very nice and helpful
Costs more than any other in the area and has limited access hours
Horrible service and pricing going sky high.
Friendly and fast service. I ordered the unit over the phone and he put the lock in side for me. All I had to do was fill it up. When I was done with unit he made it an easy move out. Highly recommend storing here.
Tim, is the man. Easy to relocate units if needed. Tim needs a raise!
Very friendly, clean and easy access storage.
This facility is nice, clean n’ secure. I am so thankful for Tim. I had some difficulty navigating the terms of my contract via mobile phone. I called, spoke w/Tim who took the time to explain things to me, and went over everything again the day I moved in my items. He walked me thru the building to the storage unit, made sure I knew how to properly open/close/lock the door, showed me how to access the property thru the gate, and above all was just helpful n’ patient. I did read some not so nice reviews regarding pricing and terms of payment. I don’t agree. The terms are clearly stated…. You should read the contract before signing. If you don’t understand, ask. Payment is due on the first of the month. It’s like renting an apartment. I received the 50% discount, and month following is prorated up until my move-in date… if I need the unit till the end of the month it is full price. As for the pricing, yes, you get what you pay for. I don’t have to think twice about gated access that requires a specific passcode assigned to you, nor do I mind the security cameras around the property. Moving is a stressful ordeal. This is a huge weight lifted off my shoulders. Now I have a trusted storage facility in my book for future use if necessary. Thank you Tim, and the folks at Public Storage.
Tim took good care of us when faced with some unexpected changes all while keeping us in our same unit.
The fact that they vacate you when you’ve cleaned it but not quite done with it because you’re getting a different lock. And if they’re going to vacate you, they should prorate the bill. Not priority in the bill and making it so hard to get to anyone it was so much better when it was owned by CubeSmart. Public Storage does not know how to run their people or their facilities. I have never had a harder time dealing with any other company than the several times I’ve had to deal with Public Storage. It has been twice now that they have bought out the company that I was working just fine with and had no issues with and made it a nightmare.
Tim was very pleasant, knowledgeable and shared lots of helpful information. He cares about the safety of his customers. Will definitely recommend the Brighton location. Thank you Tim.
Very nice and convenient storage units. Easy to get into place, easy to get out. Staff is always professional and friendly. The one problem I had, they were quick to solve and fix it. If you need storage, I would recommend this place.
Overall a nice place. Very happy with my unit. The entrance kind of sucks to get in and out of sometimes if it's crowded and there are lots of spiders in my outdoor unit being right next to that field. I wouldn't mind seeing the access hours expanded too.
Had a very pleasant experience. The whole process was made easy by property manager Tim. Always helpful. We will definitely use this facility again because of Tim's great service and attentiveness!!
Tim, (property manager) is the best at his job. Very knowledgeable of his position. Always available to help with all my questions.
Thank you so much for being a caring person when we have questions.
Tim was very helpful in showing us a unit and explained the options and details very well. We were happy to rent a unit from Tim.
Moved my stuff out and nobody was there to take keys.. I left the unit unlocked. They never have any garbage cans and always puke on floor or something disgusting to step on. I sent a I will be evacuating with no response nobody there. They disturbed me on vacation today and told me they wanted $40. Overall it's just pathetic. Going to file a complaint later on bbb because they are just greedy and annoying. Was going to use another public storage but screw it I'll just tell corporate about my experience first. They don't need to be greedy about my money it's an unlocked storage space with hundreds of units in facility.. they'll survive without my payment. Overall I just feel like they are pathetic and am laughing at how serious the person was on phone to collect the $40. No one cares.
Just cleaned out my unit after renting for over a year, overall I am very happy with my experience.
Who in Earth closes at 9pm, even when everything is automated, under surveillance, and gate-protected? I'll never understand why storage facilities don't realize that people moving sometimes stay up later than 9pm, especially on weekends. Not this location's fault, I guess, but the whole Public Storage brand needs to adapt to more realistic opening and closing times. Maybe this is some of the change that previous comments were talking about with Cube Smart being bought.
Clean place. Had a miscommunication with my order online. Tim in the office was able to help figure it out and get the correct storage unit size needed. They also have carts available for use.
Have been here for months under cube smart, my unit flooded during the gray area of public storages take over and now I'm screwed by both because I wasn't technically a lease holder with public storage and cubesmart was no longer the owner... RUN! Disorganized disaster of a take over... not to mention they charged fees, since our auto pays didn't transfer.
The front desk people Debbi and Tim were super nice and helpful. You can tell they know what they’re doing and will help you with any questions you have.
It was very good in the beginning, especially when the property manager was Donna. But since Public Storage took over Cube Smart, everything went downhill from there. I reserved a unit online and was asked to come in to sign the lease because their system was down. I came in, wasn't able to sign the lease because the system was still down. Thursday and Friday that I was there, couldn't sign the lease and I was not given the keys, that's fine. I was asked to come back on Saturday, and I did, but first I called and left a message (3 times), no call back. I drove to the location, no one was there, office was closed, never got a call back. In the parking lot, there were other customers who drove all the way from Fort Collins and from other towns because they were told to come and pay in person, but no one was there to help them either. So we were there with our rental truck filled with stuff but we were not able to move in. No call back from the management, nothing.
Had a reservation no one was told that cube smart was being bought out due to investors jumping ship. Planned our entire move around this just to show up with uhaul and have way higher prices. Storage should never be this expensive. Very disappointed you screwed us. Thanks have a nice day.
Easy to start and easy to end. never had any issues with anything and my stuff was well taken care of
Secure facility, easy access and monthly payments, friendly and great communication from staff
This location is clean and well-managed. The property manager takes very good care of the interior and exterior, and keeps track of the people coming and going. Something I truly appreciate with my personal property stored there.
Very clean and secure. I recommend it if you have high dollar valuables.
Wonderful and clean 🙏🥰👩💼👩💼Helpful workers!!!!
Everything, I never have any issues!!
Secure and safe .temp control..loveit
Easy to book, convenient location, friendly staff, easy to get my things into storage on the 3rd floor, always a cart available to use, secure two code access in the front gate and building I had my storage locker in.
I hate this place and would not recommend it to anyone