Muy seguro, el lugar siempre esta limpio y muy accesible. Los trabajadores muy amables. La encargada Maricela muy amable, educada y siempre dispuesta ayudar. Me gusta mucho este lugar
A good day & good experience to bring my stuff to storage
Excellent customer service. Professional, fast and easy to open storage account.
I would give 0 stars if it was an option. The gate hours clearly say open until 6pm. We arrived at 5:50pm with a very small load that would have taken maybe 5 mins to unload. The guy running the place wouldn’t let us in. After rushing to get there on Tim we now have to go unload back upstairs just to reload in the morning…. If your closed at 5:50pm just post your hours to match. I expect more from such a large business…. Get better
Maricela is awesome and both opened and closed my storage with zero issues. I will come back when ever I need storage again.
Great experience at this location with Maricela and Chlyde
Jessica saved the day. Without giving specifics I wish to convey that Jessica is the most helpful and efficient person that I have met in quite some time. Her managerial skills are extremely impressive. I walked in beside myself with anger and walked away smiling. She knows her business and then some. Great job Jessica!!!!!!!!!
On short notice i needed storage asap. The manager Maricela was super helpful in getting me all the information. excellent service is hard to find, keep up the good work!
Jessica was so perfect and working with the rental information she had so much patience with me thank you so much for everything 10 stars
Jessica was also me give her 10 stars
Convenient location for me and staff was very knowledgeable and friendly, thank you Maricela & Jessica 😊
The leasing process was so fast I didn't get any team members names lol. They helped me sign up over a holiday and the in person was just verifying information. The contract process and PS app process was almost entirely automated. The team members explained everything and ensured the overall process went smoothly. The facility is well maintained and organized.
Location great! Thanks maricela
Nice and are place to park you items. Staff is friendly but they are little pricey than other storage places. I am Going to be moving from her to those places hopefully they are as safe as this one
The manager Maricela was enormously helpful! i had a door jammed and she managed to fix it right away! Great place to rent and prices are fair! highly recommend
Great service. Great location. Great people that work there!
That's good to hear from nearly home,
Chlyde was very very helpful. Made my day great
This review has been long over due. I've been with Public Storage for several years now and its all due to the fact of the property manager Maricela. She is so very friendly and easy to talk to for any reason. When I have any issues, she is swift to address the issue and come up with a solution. Her personality and professionalism makes you feel like your part of a the Public Storage family. Keep up the excellent work Maricela. You get 5 stars and 2 thumbs up!
Claudia was amazing! Even though we came last second without an appointment, she still gave us a look around the place and showed us the different options they have to rent out. Great customer service and super nice woman!
Maricela is beyond reproach, very professional, and does outstanding work. Please do not let her go.
Thank you Maricela for helping me download app , she's been wonderful ,no problems while renting at this location, thanks again !
Usually lower prices than the rest in that area
Wonderful service by Marcela
We recommend this Public Storage location in Union City and give Maricela 5 STARS! Maricela manages the business professionally and keeps the facility clean and in order. She provides excellent customer service and is always helpful whenever we have questions or need assistance with the storage space. Thank you Maricela!
Very good customer service and helpful of Maricela, highly recommended.
It's very easy to access and the employees are friendly.
Maricela was excellent best service I’ve received , great location!!
I have been renting there for 2 or 3 years and in the years my storage was broken into Maricelia was very good and helpful through the process . But she displays awesome leadership skills. She is very helpful and her customer service skill are great thank you. Jeannie
The best I have the best experience renting a storage from this place due to an
Great customer service , Maricela was very helpful in assisting me with a storage unit , And u was well satisfied ,
Maricela was very professional and helpful. Always explains the terms and looks to see if we qualified for any promotions. Never an issue and always done in a timely matter. Highly recommend her for any of your storage needs. did I say super sweet and deserves a raise too 😏
Cynthia is the most helpful person there,she got me the best rate for my storage,so helpful
Very easy to Reserve and Rent thru their app,great easy to use and everything was Done same day ! Reserved and move in.without the need to be in their office Employee called right away after reservation and advice me to make things easy Highly recommended
They painted the buildings however need to add away to keep door open for the inside units and the inside units need lights and climate control as summer it's very hot inside
I was accommodated by Maricela very well and oriented me to the place..Thumbs up to her ..
Maricela was a great help, always professional and courteous.I was recommended to rent here by friends and it did not disappoint. Maricela helped us plan our exit this month When we need another storage we will definitely return. Nice safe locationThank you for everything!
Maricella was very helpful. Saved me a whole trip down, and woud have been hopeless and stuck with items if she didn’t help out! Thank you so much!
Great location and service
Tristan Great customer service.
Marcela was excellent in our stay at this storage facility. Her professional attitude in helping us while we used our space was beyond tremendous. Thank you so much Marcela for your love and kindness
Recomiendo este lugar especialmente por la atención de la servicial Marisela. Buen trato y mucha paciencia para responder todas las dudas que tuve. 100% recomendable.
Maricella was amazing, she was super helpful and knowledgeable
Maricela was a great help she took care of me fast and answered all my questions very professional and convenient
Maricela is the bomb. She was very professional, welcoming, and extremely pleasant to work with. She deserves a raise and a half for her efforts. She helped me walk through all the necessary processes and was very knowledgeable in helping me download all the things needed. She is a gem and one of a kind.
Great service thank you Marcela
By far the cleanest public storage i have visited! Customer service was very welcoming! Maricela was very helpful and kind!
Maricela is a wonderful very professional employee who went all out to help me with my storage rental. She's very informative about her job. She's a keeper! I left feeling satisfied and very happy 😊 she's rated from 1 - 10, I'd rated her 100+.
Very nice service when you need temporary extra space. Marcella is always there for help.
Great service from miss maricela , thank you again for the App download! Makes it real easy to access space !
Quality customer service is like a needle in a haystack and I was surprised to find it at Public Storage, marisela answered all my questions with ease and professionalism, Great location 👍 and prices are reasonable. Will recommend to friends and family. Update: Maricela has been very helpful , renting at this location has been great, she informed me of the no pro rate and helped me plan my exit with ease. Thanks again!
This place is very clean and neat and Marshalla helped me. She is super fast and helpful. Thank you 😊
Great location, highly recommended, maricela was very helpful! Excellent service
Nice out of the way location, rooms are partially smaller than actual sizes. Allot of dust and debris gets into storage area. Storage are out side lift gates. Also allot of spiders as well. They need to spray the place for spiders. Staff is friendly, it's off the Alvarado Niles exit. Next to a place called "Xavier". It's not quite visible because it not right off the street.
Really easy to deal with.. very flexible and Cynthia made things easy and simple, very knowledgeable in her job. Excellent customer service.
Maricela is really professional and cordial. It was really good experience to get my rental space at this facility. I would definitely recommend to other people.
Great location marisela is awesome
Maricela is fantastic ! Long term customer here , property is safe never had any problems. Recomend location.
Maricela is great she was very patient with me in office , excellent service
Very professional service by marisela... Personalized quick service. Highly recommended...
Wish they would let you at night untill 9p.m.
Everything is top service and friendly, thanks to Marisela shes awesome and speak good spanish, I really recomend this place..!!
Great location , never had any issues storing here , and manager marisela is such a sweetheart, great customer service !
Nasira was very friendly every time I saw her throughout my 2.5 years here. Sadly I had to close my account here because I’m moving to a new city
Property manager was very helpful in assisting me to get my broken lock fixed for the storage
I really like 👍 Nasira and her customer service is the best, I can say that .. thanks a lot Nasira 😊
Today I rented a storage @ public storage and it was a pleasure to deal with the manager Nasira, and thanks again for such a good service. Sincerely Bo TRYGG.
I was first scared of renting a unit for storage. I have had bad experiences before. But this time around I was greeted with much respect and felt like a family by maricela. She showed me a few spaces the tactility well kept and clean. She showed me howeasy it was to rent online. I'm not needing storage til December but now I'm a for sure customer and will book my unit online. Thank you for all your assistance to the lovely young lady with the beautiful eyes at the front desk. I will definitely recommend.
Great location , and better price than our last storage. Maricela is super friendly with outstanding customer service and professionalism , thanks again for all your help 😁
Manager Maricela was fantastic! Very polite, easy to talk to about needs for storage space, and willingness to help if current size needs to be adjusted. Property is clean, and unit in very good condition, with no signs of damage (holes in walls or water leaks). I am confident my items will be in good hands while located at this Public Storage facility.
Nasira helped me promptly and accurately. Very nice and sweet lady.
Nasira was very helpful. She made the process of renting a unit very easy.
The entire process in getting a unit that fits my needs and at the right price, at the Alvarado Union City location has been great. Recently there was a problem with my account and Maricela has been extremely attentive, helpful, prompt and kind with me throughout the entire process of getting my account fixed quickly. I highly recommend this location if you need short-term or long-term storage.
I went in today to view a storage unit & met with Maricela. She was so awesome & very knowledgeable of my needs. She showed me the unit & gave me all the information on how to access the building & the hours. It was a great experience & I would recommend this place to anyone who is looking for a great clean storage unit Thanks again Maricela.
Muy bien la encargada es muy amable y además ablan español
I reserved my storage unit online. The next day Maricela called me up to confirm my reservation and setup a time for inspection. She provided fantastic service. Friendly, quick and simple. It took me a few months to get around to writing this review, just been preoccupied with this whole pandemic thing going on. However, I was just there today and I just had to say so far the place is kept clean. The units are sealed nicely, no moisture or pests. I feel my stuff is safe and secure. I am satisfied with their service. Thank you Maricela
Thanks Maricela Double thanks for the help and service was great.
Here at public storage it is very friendly quiet staff is wonderful. They helped me multiple times pick the perfect unit at just the right price. My sales rep nasera helped me with all my needs. The staff here are wonderful and do a great job. Thanks again for accommodating all my needs. Be sure to come down and see what they had to offer, I'm glad I did.😊
Extremely helpful and super patient! Thank you so much to Nasira and Maricela. You ladies were amazing. Definitely will be a return customer if I move again!
Nasira was very helpful and made sure I understood everything that was happening. She’s great and so is her customer service
Maricela was very helpfulgreat customer service thank you for everything.
Gabby was really helpful couldn't have asked for better assistance
A good place to store your items, and great service from maricela she was very professional and sweet and answered all my questions , thanks again!
Nasira is very helpful, warm, and kind. She made the registration process go very smoothly and I am grateful for helping me with my unit.
Naira was very accommodating and professional. She helped me during a stressful time and I'm glad she's there to help.
Very Nice customer service. Maricela was very kind helping us to find the best unit for us. She explained everything we nned to know about the Unit. Very Nice and psttient to us. Thanks Maricela for helping us.
Great customer service! Nasira was very helpful as well as nice.
Great customer service! Nasira was very helpful as well as nice.
Nasira was amazing! She was very helpful, she even helped me find the best price for my unit. Give her a promotion haha.
Great Facility, clean easy access for my needs. The front office Staff of Maricela & Nasira are personable, very helpful & accommodating!
It is in a great location and the staff is super friendly. The one who helped us the most was Maricela and she was super nice and VERY helpful!
Me & my boyfriend just rented a unit and we are very happy with not only the staff member who helped us which was Nasira also how this location is not too far away from us. Nasira also helpped us find out which unit would be the best one in our budget. She was very helpful and very happy for our bussiness .we will be excited to see what the next months will bring. Thank you Nasira for all your help and hard work.
Maricela provided excellent customer service, glad I decided to rent at this location
Very nice service from Nasira.
Great safe location to store your belongings, short term rental but overall great thanks maricela!
Nasira provided very friendly and impeccable customer service!
Good place to store your stuff
Nasira was very nice,knowledgeable , and helpful. I was running late for my appointment and she stayed for me, and made the transaction as smooth as possible. Thanks Nasira!! A+ costumer service
If you ever need a storage unit, the customer service here is the best. Maricela assisted me and she was so amazing and very helpful with everything I needed. The place is a little hidden but don’t let that scare you off!
Great customer service from nasira and Maricela. Maricela has been extremely kind and helpful through my entire stay with public storage with great customer service!
Nasira hepled us get a storage great custoner service thank you Nasira
Nasira is really nice, explanation is very detail. This is a very secure place for storage.
Nasira was very nice. She accommodated me since I showed up 2 hours earlier than my appt. she showed me around and made sure I knew how to use gate access. My unit was super clean and the security was just updated, so I feel confident that it is safe. I didn’t like how I was required to have insurance, though. I didn’t see that on the PS website, so that was a surprise cost
Maricela and Nasira are great !!! They helped me with every aspect of my love. Gracias Maricela.
Very accomodating staff, esp Nasira & Maricela. Clean place & secured.
Es un lugar muy seguro y sus empleados son muy amables
The manager at the facility was very organized, friendly and professional. I would recommend this location to anyone looking for a nice location to store their belongings as it is in a clean safe environment with knowledgeable staff.
Maricela is great. Great customer service.
There was a small misunderstanding with a reservation. Nasira was very kind and did all she could to help me us out and make sure we had the proper rate!
Maricela was awesome she helped us alot and answered all our questions I definitely recommend this place great customer service .
Okay Marisela me enseñó electores y fue una buena persona me enseñó todo me explico todas las cosas del Insurance y que dice y eso fue en el español buen trabajo
Great pricing, clean facility, and great customer service by maricela, very kind to talk to and very helpful.
I was greeted by Nasira on arrival. She was very helpful and so willing to escort me around and show me units. Truth be told I was not expecting to get a unit right at this moment but her help how I could I pass up on this. She was very helpful and explained everything to me thoroughly. Facility looks very clean and very well monitored. Looking forward to renting here for the next few months.
The Public Storage in Union City is super organized run by fantastic people. Nasira took care of onboarding us. I originally did my reservations online and Nasira finished the reservation process after I toured the actual space. She made sure the space was adequate for my stuff and asked pertinent questions to guestimate how everything will fit. She also made sure II had everything I needed before I left so come move day, things will be set. She was organized, easy to talk to and very knowledgeable about the services the company offered. It was a seamless transaction and sure enough, by moving day there were no issues w/transferring the boxes to storage. I highly recommend this location and this team!
Nasira was extremely helpful in our experience with Public Storage. They are lucky to have her!
Maricela has assisted me a couple times in regards to my family's storage units. She is very helpful and always professional. The facility is always clean and I have seen them using a blower in the aisles and dusting the cobwebs of the outside units. We have had a unit here for 10+ years and I would highly recommend this location to others. My only wish is that the facility was open later on weekdays.
The Manager Nasira was Amazing, very helpful, on time for my appointment, and walked me through all the process and fees being that it was my 1st time... nothing hidden I would recommend this facility to my Locals!!!
Good service received from Maricela today. She was very helpful.
Great customer service by Mari, always smiling and very nice
Miss nasira was really helpful, she set us up quick & easy, showed us the unit & helped us with all our questions. Definitely looking forward to having our storage unit here with them!!
Very nice and well located storage, Employees are great I had the pleasure to be helped by Marisela she made the process very smooth like a real pro!!!
Marcela assisted us perfectly
Nasira has been very helpful.
Returning customer, great location and excellent customer service from miss maricela , definitely recommend this location
Thanks Nasira for the help getting me set up for my storage needs
Quick and fast service by Nasira explained the contact well . Thank you Nasira
Amazing service quick and efficient by Nasir’s
Great location ! Maricela has been very helpful, glad I decided to store here!
Great place. All units are drivable directly.
Nasira delivered excellent customer service. She did not waste any of my time and she gave me all the important details quickly and answered all my questions. Thank you so much!
Maricela is great, she helped us get information real fast and got our storage in no time.
This was our second experience with this location and both times have been good, however what took this experience above was the excellent service we received from Maricela. She was very knowledgeable, efficient and kind-- I would highly recommend this facility.
Good location , maricela is really helpful today, thanks
What time does the gate lock for the evening.
Maricela is an absolute pro. She was super helpful in helping my wife and I decide on the appropriate size storage for our needs, which was short term until we could get our home shed delivered and installed. She was very efficient in getting us set up and when it was time to give notice she reminded us that PS did not pro-rate rent on the units which helped us with planning our exit more efficiently. The service at this location was far superior to any service we'd received at any previous PS locations and we would definitely come back to this location if a need ever arose.
Naira help me get a unit,she was very friendly a d helpful!
Nasira was so sweet, even though i got lost she stayed through her lunch to ensure that i got my unit... She was awesome thanks Nasira
I purchased a storage unit online on 6/18 and moved in about 15 minutes. Maricela goes above and beyond expectations! Exit Review: The overall experience has been great! Maricela is great and very customer oriented.
Maricela was soooo awesome. Smooth transaction and even anticipated my needs. Thank you!
Marcela nos ayuda muy amable !
Marisa. Nos ayudo muy bien nos explico todo el proceso. El lugar muy bien todos los espacios estan en un solo piso. Muy amable.
I have gone to many storage places and they all have a clean bathroom and available to the people who use the facility this place has had a broken bathroom door for over a year and they use a cone or something to prop open but most times it’s locked so only the people in the office can use. For a corporate company to have such poor conditions for over a year is ridiculous
This Public Storage facility located on Alvarado-Niles Rd. is safe, secure, clean and well kept. The staff is consistently professional, helpful and knowledgeable. It is a pleasure to conduct business there.
Nice and clean place, Great atmosphere, Mariala and staff are great
I was very impressed with the customer service and the organized office. Maricela was amazing. She was so kind and explained everything thoroughly. She even stayed late since my movers needed to make a few trips to bring all my furniture to the storage. Maricela went above and beyond and kindly stayed after closing to help us. I highly recommend this storage property. Thank you Maricela.
Just rented a storage unit in union city and the service was great. Nasira helped me so much and did a great job explaining all terms and conditions of the lease. Clean property and safe location!
Excellent customer service I received at check out today with miss maricela! She was very helpful and friendly! Recomend this location
I stopped by to pay my bill today and I just want to say I really appreciate great customer service. Thank you!
Maricela provided excellent service. Will recommend this site to my friends.
I was helped by Gabrielle. She was so nice when I asked about pricing for units and showed me exactly what my options were. The whole experience seemed pretty quick and professional which is all i could ask for!
I like going back to this place, Nasria is very nice and friendly And I feel safe renting a storage In this location
Great location to store. Manager maricela was very helpful, recomend this location
Maricela gave excellent customer service, recommend this location 5*
Today we signed up to rent a unit at this location. I reserved my 10x15 drive up unit online and locked in a very low rate. Maricela helped us out by showing us the clean unit and explaining everything in great detail. It made the experience very easy. The hours are earlier than we would like but the online rate and customer service balances it out. We would recommend this place to our friends and family.
Excellent service by Nasira for setting me up with a storage unit. I had never done this myself before and she made the process clear and easy
Went in to grab a few items. Marcella was so cool. She gave me so many suggestions on what I should buy and answered all my questions without acting like I was a bother to her. Some of the best Customer I had this year.
Maricela provided excellent service at check in.
Maricela was very helpful.
Great customer service from miss maricela , im glad i decided to rent at this location !! Id give her 6 stars if i could :)
Nasira, was awesome. Very friendly and helpful. Thanks Nasira
What differentiates this property from any other Public Storage property and other storage companies is the relief property manager, Nasira Ali. She is very professional and friendly. She puts the interest of her customers first. She always has a smile and greets her customers sincerely. A storage space is an empty space and is the same anywhere you go. It’s the superstar employees like Nasira that puts a property like this above the rest.
We already have an account open with this property for a year. The Property Manager named Maricela is very nice and helpful, we rented a smaller storage unit with her. I recommend this Property being safe and clean.
The property manager, Jackie, was friendly and helpful. The property was clean and safe. So glad we moved our stuff there.
Maricela Siempre ha brindado un excelente servicio al cliente, es un placer hablar con ella y siempre la saluda con una hermosa sonrisa! 😁
My experience here has been great! Maricela was so nice and helpful, very knowledgeable of her job! Looking forward to seeing her again!
From the first day I got a storage at Public Storage with Maricela assisting me I have observed that she is customer-friendly. She is professional in dealing with me that I told her she deserves really as a manager.Now. am here getting another space, she really is an excellent manager explaining things thoroughly with a big smile.I congratulate her and your company .She really is an asset to Public Storage and to us as customers.
Nice, polite, and Maricela took great care of me!
Great service! Very helpful thanks Maricela!
I just loved the professional service that Miss Maricela gave to me and my family. I looked for other options but her customer service attracted us right away. I highly recommend this place to be your storage place .
Maricela was very helpful and courteous to me when I came in to get a Storage space. I would recommend her services and Public Storage.
great and quick service from Maricela
Maricela is good at her job. She showed me the unit, explained all the fees, helped me look at other options until I was satisfied. Overall a good experience.
I'd like to thank Maricela for making my first storage rental so easy. I'm glad I picked this location. She was professional and answered all my questions. I'm very satisfied with my unit. Thank you Maricela you're awesome.
Naira was an absolute wonderful help. She worked until she found me what I needed and all with patience and a beautiful smile.
It was a pleasant experience. Naśira helped us register quickly and was nice about showing us around. Recommended!
I received excellent customer service from Maricela when I needed help locating the right storage to fit my needs. She answered all my questions and concerns professionally. I will rent again when needed from this Public Storage in Union City, and I will be happy to recommend this location to my friends and family. 😊
Very good customer service that Maricela provided and thorough. Great asset to company!
Maricela fue de gran ayuda al escoger mi storage. Y al hablar español me facilito mas la s cosas. Es una gran persona que da excellent servicio al cliente.
I had a great experience here, facility is well maintained and clean , Maricela treated me like i was a new customer even though i was leaving, great place to rent and excellent customer service .
Nice people, nice service
Came in to buy a box and Tan I shall was awesome was so thankful
Came in to make my payment and Tanisha did I wonderful job helping me!
Tanisha made my move out so easy she is such a sweet lady!
The place was very clean and looked secure. Maricela was great and made everything very easy and fast
Taniaha was so nice and awesome
This location is great and the staff is always helpful. Maricela took my payment today and she was super friendly. I have never had any issues when stopping by this office.
Awesome public storage great place to be And great costmer with maricela. Love it 😉❤
Tanisha helped us over the phone and in person. Super friendly and great service!
Mariala is awesome! I definitely recommend this site for all of your storage needs !
Maricela was really nice and very competent. She was efficient and I was able to rent a unit in less than 1/2 hour. She was thorough and explained all the terms of the lease in simple language. A great experience overall!
I love Jackie . she makes it simply and clear, i got all i need and leave with a smile!
I had a great experience renting a storage unit here when I was moving. Jackie, the manager helped me select the right unit and guided me through the entire process. The unit was clean and I had no issues in moving my stuff, storing and then moving out. I highly recommend this place!
the service and help i received from Jackie at public storage was excellent
Awesome place. Jackie is very helpful and kind! Would definitely use this facility again! She made this whole process a breeze!
I have rented a unit here for 5 years and Jackie is by the far the friendliest person I’ve come across. She remembers me, asks questions about my life and how I’m doing, she is just a pure joy! I will recommend this Public Storage to everyone!
Jackie was very helpful getting us set up with a storage unit and fast-tracked the signup process as I needed to get into the space quickly with my waiting movers.
We lived in Union City for over 20 years and knew exactly where we would store our house items. Jackie was the agent 20 years ago and is still the friendliest she was then. Storage spaces is clean and well monitored. Their online system is so convenient and if we had to rent a space here again, I know where we would go. Thank You Jackie and staff you're awesome! You made our renovating and move so painless.
Guaranteed first floor drive up, considering they lack a second floor.
I walked in without an appointment and was greeted by Melissa, she was extremely polite and was very knowledgeable. She helped me by giving me plenty of info for me to make a good decision in choosing the unit that would best suit my needs. I will definitely continue to use and recommend public storage.
Jackie is very informative, helpful, and friendly. My parents had their storage with them for over 10 years. I had my own storage with another company and the workers there was just not as helpful and as nice Jackie. When our father passed away she expressed empathy towards our family and helped us settle the paperwork to get our storage back. We are forever thankful for Jackies help during these rough times.
Jackie is a Gem to work with. She knows her job and very plesant to work with. The storage is clean and safe. Jackie is an asset to PS company.
Friendly and efficient service! L. Preston
Jackie is awesome! Goes out of her way to help...
Public Storage will always be my first choice when dealing with storage and packing.
Great location, helpful staff. Jackie is one of the nicest people you'll ever meet.
I am so happy to have found this public storage facility. Jackie has been so helpful. She was able to assist us in finding a unit really last minute. It's a great place for a very reasonable price. So happy to have found them!!!
Jackie is very patient, thoughtful and helpful! She tried to make sure we have a good deal, provided us very detailed information!
Jackie at the public storage was very helpful. She makes sure you have all the information you need and provides the best customer experience possible. I highly recommend this place for your public storage needs
Great storage unit. Perfect for the price. First month was free. I had to move last minute and public storage hooked me up. Checking in was very easy and checking out was done quickly. Thumbs up to Jackie. Great customer service at this location.
Jackie was SO helpful in finding me the right size storage unit. She's always got a smile to offer along with answers to questions. She rocks! The storage facility is clean, well maintained and has security for in and out.
Jackie has been so nice and so helpful every time I've come to the facility. She is great at helping to estimate the size of unit you need. Easy to work with, funny and nice.
Jackie is a very sharp and sweet manager here in the public storage. The place is very clean and neat here
Thanks Jackie. She is very helpful and nice.
Easy to work with Jackie and the rest of the staff. when you need help with your storage unit.
I have used other storage facilities in my business and personal life but my experience with the Union City location was great. Very polite people to work with and "Jackie" was very professional throughout.
Friendly and helpful staff
Jackie at the office is fantastic. She is friendly and efficient. Called me a week after move-in to make sure everything went okay. Highly recommend this location.
Great spot with a personable manager!
Needed prices on storage walked in to just see some sizes and Nadine was so helpful. She went above and beyond showed me a few units and recommended merchandise at a great price. Although i didn't rent I will be back soon. Thanks for your help!!
Have been a customer of this location (Alvarado Niles Rd, Union City, CA) of Public Storage on and off for decades. Ask for Jackie for the ultimate in customer service with a smile.
Would not have rented space here if not for the professionalism and common courtesy of Jackie. Would only rent storage space here as long as Jackie is around.
It was my first time renting a storage unit and my experience with this public storage facility was amazing! Jackie and her staff are wonderful and extremely helpful! I would highly recommend anyone in the tri city area to use this facility for their storage needs.
Friendly staff but not the greatest location.
The storage facility is kept up and very clean. Had been a customer for 5 years never had anything to complain about. Great customer service and highly recommended!
I went in to rent a storage space for my stuff and was greeted by a warm friendly woman named Jackie. She is very professional and made the process easy. It was almost as if I were talking with a close friend at the end when I was signing my agreement. Jackie is great!
I had an amazing time at this storage unit, largely in thanks to Jackie - one of the friendliest people I've had the pleasure of dealing with. Talking with her felt like meeting up with an old friend. She was very kind and helpful, and it felt like setting up the contract for my storage unit went by extremely fast due to how engaging she was. I would absolutely recommend this location to anyone. If you have the option, call ahead and find out when Jackie is working to make sure you have a great experience.
Nice location. The first time I came to this location, I was not very sure as to what size of unit I would be needing. I spoke with Jeanette. she was very accommodating and quite pleasant. I asked if I could have a few more days to think and decide. On the day I finally made my decision, another very nice lady, Jackie, helped me with the registration process. She was very pleasant and accommodating; a very nice person to speak to. I would definitely recommend this place.
It has been a good experience here. Especially with the online offer. The Property Manager Jackie was helpful in making the transition in and out of the rental area very smooth
Jackie is very helpful and thorough in finding you the best unit as well as during checkout. Can't ask for anything more!
Great location, clean and safe -- I'm glad we found them
I appreciate Cody being very helpful to my family and I. She is very sweet and I can tell she truly enjoys going above and beyond. Using storage and going through a transition is much easier when the employees genuinely care about their customers! Thank you.
Jackie and the other staff are the friendliest people you will ever meet. The location is convenient and prices are reasonable.
I came in and was helped by a lady names Dana. She was awsome very helpful from the time I walked thru the door. All my questions was answered and I received a lot more information. I give her customer service 5 plus stars.
Jackie is nicest! I rent a unit 3 years ago and needed a bigger unit. She remembered me after that time!
I used this storage facility from 2011 to 2016. The premesis were always clean and secure during my "stuffs" entire stay there. Jackie (the property manager) has an amazing memory for faces. I ran into her at a nearby grocery store and she remembered who i was despite having met me only once. We moved into a bigger place and no longer needed storage and JACKIE was once again AMAZING. She was able to get my rent prorated for the month. So yes as long as Jackie is there I would definately use them again!!!!
This is a great place to go to for both packing supplies and a rental space! Jackie is very helpful on what size unit I need and the right supplies.
This is the best one I've gone to so far. Jackie was very knowledgeable about what i needed and the process was extremely fast. Jackie was so sweet and always has a twinkle in her eyes. Thank you!
We couldn't be more delighted. It wasn't five minutes after we reserved a large storage unit on-line that I received a phone call from the site manager, Jackie, regarding unit options and she answered my initial questions. We then scheduled a site visit and was pleased that the entire site was gate-secured, immaculate,and well maintained. Jackie and Mike were very welcoming, personable, easy to talk to, informative and answered all our detailed questions. We signed up for the rental of a large unit. It's noteworthy to mention that they also sell locks for your unit and a wide variety of moving and packing materials on site. I would confidently recommend this location to anyone looking for a storage unit for any period of time needed. Storage units are conveniently accessible seven days a week.
Jackie was great when helping me out close out my storage. I have always had great service when stopping by the office. I had a storage unit here for almost 5 years and have had no issues.
Ms. Jackie was awesome, very nice. Customer service was amazing please make sure you guys go see ms Jackie
Jackie was awesome in getting us the right size unit for our needs also suggesting item to use for packing fragile items she is courteous kind and knowledgable will recommend to anyone looking for a storage facility
easy and understandable. :-)
Great service, thanks to Summer!!
Jackie has been wonderful! She has been more like friend to my mom than anything. She was especially helpful when my mom got sick and needed assistance. We love Jackie and hope to hear from her soon. God bless.
Summer is awesome best public storage location you could ever leave your personal prized possessions with five star service the whole way.
SUMMER, the attendant who assisted me was very helpfull. she answered all my questions. it felt like I was in Nordstroms. I was not able to commit to anything today but look foward to out followup layer this week
Great place to store your stuff. I love these ladies here.
This Public Storage is very nice. The staff in the office, especially Jackie, was very nice, professional, helpful, and answered all my questions. I highly recommend this storage facility. Will definitely tell my friends about it when they need storage.
This storage facility is always clean, supervised and maintained. Understanding that my income arrives on the 3rd, Jackie calls to remind me to pay before the grace period is over so I won't have a late fee. I really appreciate that!
I went into inquire about a storage space to rent in a few weeks, Elisha advice me make reservation online able to see all the available space an d specials that they have available. was very pleasant and helpful, would come to rent at PS.
I got a space at this location a couple of years ago and it was one of the best decisions I made. Jackie, the owner and manager, is just an amazing person. She is kind, professional, and an absolute pleasure to work with. I am so happy I picked this location.
I am so thankful that Jackie is the Manager at this site. She has always been helpful and provides wonderful customer service to her customers and me. Her smile always makes my day. Thank You Ruben Uriarte
We had a storage there for 4 years... The grounds are well maintained and the staff is always available and helpful! We loved Jackie especially!!! She was always nice with a great positive attitude!!!
I have rented here before and came back several times. The woman at the front desk was such a big help. She helped me with what I needed, what types of supplies and storage space I needed. Im so glad its the same woman that I have delt with last time.
I have had a storage locker here for five years primarily due to Jackie's wonderful customer service. She is always friendly and has a ready smile when I stop by.
Jackie preformed all her duties above and beyond my expectations. I highly recommend her and this location. If her boss is reading this, she deserves a raise.
Prompt help. Great customer service and very friendly.
I went in to get some information on a space and the girl was so helpful and kind. I would recommend this place to anyone. Brandy gives A+ customer service.
I went into buy some packing supplies and Brandy was so helpful and kind. I would recommend this place to anyone.
I stopped in to buy some boxes at Public Storage on Alvarado Niles Road. The lady in the office,Jackie was so good at what she does. I didn't know what I needed so she asked me a bunch of questions and suggested what I needed. She was pretty much spot on and that made things less stressful. Thank you
this place is great! jackie makes moving your crap into storage a breeze. i highly recommend this facility!
Jackie is the best! Very helpful and caring! Jackie got me a great deal as well as a very nice unit to store my stuff. Nothing is better than having someone help you out in such a nice and personal way.. especially after having moved that day all the way from Southern California up to the bay.
Jackie at Public Storage is always energetic, resourceful and professional in addressing my storage needs. She makes me feel that my property is in good hands, and her welcoming smile tells me that I am an important customer.
Excellent storage place. Jackie is super helpful and always smiling! Thanks, Jackie!
This public storage location is one of the best. Great and professional customer service is provided. Jackie makes a point in making your visit pleasant while taking care of business. I would definitely recommend this location to my family and friends.
I loved having storage there...... Jackie was sooooo professional! it was like having a family member taking care of your stuff...... almost hatted leaving and moving out of storage..... I suggest this place to everyone! Loved her!
I highly recommend this place, been with them for 4 years, Jackie the manager, she's really helpful and very nice, whenever i have a problem with my account she's always there to help.
Been with Public storage here on Alvarado - Niles location for 8 years! Great service! Always forever courteous!. Would RECOMMEND them give them a try! , you won't be disappointed!
Jackie is awesome very kind and understanding. Always keeps the place clean but the hours suck.
Jackie, does an excellent job with all of my questions and service needs with the storage facility.
Jackie the Property Manager was wonderful and very very helpful to say the least! I have rented from other Public Storage locations before but by far Jackie has been the most knowledgeable and helpful of all the Property Managers. She even offered and helped me resolve my other issues with another PS location. I say wow! She is an extra ordinary person. She also helped me decided what to get, and I am just so happy and satisfied with her excellent customer service and care.
The very first day I came into this storage office here in union city, ca. Jackie greeted me with a warm welcome that's not common, very rare. Jackie is a great assist to public storage company she has outstanding customer service I work with the public and we r not easy but I would recommend anyone to put their household in storage here. Thank you Jackie for being you.
Lizbeth is a great help she was very nice. She help me to replace my storage light. She friendly and informative I appreciate every thing she does. she very good at her job and you are lucky to have her as an employee.
I rented at this location about a month ago and the manager Jackie Erber is a gem. She asked me several questions to make sure she knew what size space I needed and she was right. It is perfect. I hadn't even started packing yet and she recommended several items that were useful. She even called me a week later to see how my move went and if I needed anything. Jackie made a stressful situation much more pleasant. Thanks Public Storage for doing a great job on choosing your employees!
Jackie is very friendly and helpful. I sense that she genuinely cares about her customers. She made the difference between renting a space here and renting elsewhere. I am confident that she manages the facility with professionalism and pride. - R. B. 02/21/2014
This is the best Public Storage facility I have ever rented from. Jackie handled my rental of a unit with the utmost professional manner. Love her!
Jackie is great. She is always smiling and very helpful.
Great! Dana was very helpful! Very nice!.
I just started renting this place and this lady jackie was very nice. She told me all the information and was very energized
Since I started open my storage in this place the manager jackie is so nice, friendly and every time you need help or asking a question regarding on your account she is always there to help you and I notice too for being in this place for 3 yrs. She work so hard solving all the problem of her customer.I am so happy and proud that there is manager like jackie so nice understanding to her customer and always smiling.
Today I bought some moving boxes from jackie.She was extremely helpful and nice,I will definitely continue to do business with public storage:)
Public Storage on Alvarado Niles in Union City, I can't forget that day when I drove with excitement through the City roads enjoying the scenery, the breeze, and eager to be able to store my belongings in a place I can call safe, appropriate and accessible. That day, I wasn't able to find the property location and drove for a while and for a long time, yet I was s determined to go to that particular location. I stopped at another location and a kind worker called the Alvarado property for me to give me a clearer description of the location. I finally made it to the property and even though I was exhausted, I was happy and relaxed being there. Right upon my arrival I met Jackie whom was so nice, caring, professional , she was a like a close friend meeting someone coming from far away , her greetings , her spirit . Jackie is an amazing person, I was so happy to meet her that day, felt so good about using that property and her demeanor made me feel at ease, she cares about people , their needs , answered my questions regarding the storage size, took me to see in person, gave me enough information which made me very comfortable. Jackie delivers an outstanding customer service, she is very patient indeed, loves what she is doing , and do what makes her customers love her service. Thank you Jackie You Are The Best ! I Recommend This public storage location to everyone , It's SPECIAL ........
I have been using Public Storage in Union City since the late 1980's and have found this location to be superior in all areas. Jackie Erber, the manager, has always taken good care of me and I can not think of anyone I would prefer to have handling my property. Over the years she has become a part of my family. She is professional and personal in all her dealings. Thank you Jackie!!
My husband and I have been with our Public Storage location for years. Jackie is always helpful, cheerful and fully covers any questions we have. If it weren't for her, we probably would have left Public Storage, but she knows how to take care of us. Our number 1 priority with any service is CUSTOMER SERVICE. Jackie is a veteran at giving us 100% great customer service!
I have been renting an office and ware house space for the past 3 years and Jackie has really made me feel at home. Very responsive and proactive! She is very nice and has great communication skills! She has made my stay very pleasant! I give her two thumbs up!!!
Jackie is awesome! She made the move pretty easy for us ,cant thank her enough!
Jackie is fantastic as the manager. She is awesome in communicating information, staying in contact with and working flexibly with me. I feel blessed to know her and to be able to also call her my friend. The property is convenient, well cared for and easily accessible. I can't imagine a better place for storage nor a better person to run it.
Jackie was always helpful, friendly and professional. Reasons for requiring storage space are often trying and Jackie was very sensitive to our needs. The property is conveniently located, well lit and immaculate. I felt my belongings were very safe here. I would strongly recommend this location to anyone.