Public Storage Self-Storage Units at 3901 West Ln, Stockton, CA

Communication is not good at this expensive place. I'm still being charged for insurance on a unit I'm not even in. Matthew is a good asset. He at least tries to rectify the situation. Do better

Matthew was very helpful, he went above and beyond his duty to help me. But what impressed me the most was his great customer service, just being able to have a conversation with someone that was personable, kind hearted, heartfelt, paid attention, and actually listened gave me hope for humanity. I'm a personable person and I feel that now days people lack being able to communicate with people on a personal and professional level. I had a great experience with Matthew just being able to have a real conversation with someone that I was doing buisness with. Usually everywhere I go people are so blah or rude but Matthew was not, thank you for helping me and for having a true conversation with me, sometimes that's all a person needs in they're day.

no stars!! matthew is running this place like a natzi! he refuses to leave the restrooms open like he is supposed to and then gettnig him to open it when you ask is like pulling teeth, matthew must have been hired to stare at the surveillance footage because thats all he does all day! he also is slandering his cowoker by saying false things about her to customers which is very un professional and illegal! speaking of illegal, hes also throwing away a former resident property managers mail away, (oh that would be my mail as im the former property manager) which will have consequences as its a federal offense. matthew thinks he can do and say whatever he wants without repercussions, boy does he have a reality check coming!!

No problems I love it!!

Good service

Great customer service

ok better if you a had more hot chicks working

Matthew was great more people like him should be in the world helped us out when we thought no one could.. I recommend Westlane/March storage to everyone God bless your storage hearts

Gina is awsome

Good service

Prices are very high attendant is never there and customer service is lacking on follow up complaints

Thank you Kum for all your help and the Mobil App. Too.

Great service and Gina hooked us up with the right size and best price!

Very professional

Gina was very helpful, efficient, and welcomes new customers. Highly recommend this location.

The rep went over and Beyond the service of duty. When I made the initial call she advised me that she was at a different location and that I could meet her there and what time she will be at the original location. I set up a time to meet at the original location West Lane at 5 o’clock got there at 5:15 she was still smiling encouraging as well as knowledgeable about her business I appreciate that she double check thoroughly everything that we went over everything that we did before I left that door thank you I will use the service again and then tell other people about the service

Service was great. She went over everything so I understood everything. The storage unit was clean, rope on the door could be a little longer because I am on the short side. I was very satisfied.

Gina m

Very clean and well kept facility. Gina (manager) is very kind and helpful. I’m very satisfied and hope they don’t raise the rent .

Gina was so wonderful and answered all of my questions and got me exactly what I wanted. The units are so clean. I recommend this location for storing your most valuable things.

Good and inexpensive place.

So far the customer service has been wonderful. Gina has been a pleasure to deal with.

When i first started renting a unit here i was having issues with the staff harassing me and being rude. I was looking for a different venue to store my belongings but then they ended up replacing the staff. The new woman in the office Gina is great and she actually cares about the safety of our belongings. She worked quickly to resolve security issues. I feel like my belongings are safe with her on top of things.

I was not a Public Storage customer, but because of suggestions as to }}why{{ I should put a Public Storage unit in my name, I did ... HOWEVERafter months of it being paid late ... I discussed this matter with the other party, and decided to put A DIFFERENT unit in the other person's name would clear me if any wrong doing, this months long issue was completed as verified around 4:45 PM today, the staff is very helpful, and understanding ... I would rent a storage unit from Public Storage in the future ⭐⭐⭐⭐⭐

Gina and Staff were very+easy to get along with and very helpful

Gina m is so awesome, she's so friendly and helpful you guys need 10 more of her, she's a huge improvement at that property that's for sure.

Reservation was easy. Staff member met me at the office and was nice and helpful. I got the size I needed. Gina the manager is a gem. Up sizing to a bigger unit was easy Aswell. Gina made the transaction out standing .

The facility is clean and the Gina M at the front desk knows how to get u in and out of their tiny office..I have had a great experience over the years using public storage

Gina M It was very professional and on time with everything and very helpful also good job Gina.

Gina M has great customer service skills - knowledgeable, patient, and kind. A++ Thanks for the being there.

Hi. I don't usually post my reviews, but felt that this time warranted a few sentences. I was having some difficulty with other companies employees. Then I contacted your storage facility and found an employee of a higher caliber. She made me feel relaxed and sure of her competence! Ms. Mirani made me feel that my patronage was appreciated and valued. Kudos to Gina! Certainly a valuable asset!

Nice people, quick service very helpful!

Gina M. Was very helpful and I recommend

Pooja was very sweet and courteous her service was just awesome..glad I came here.very pleased.

Excellent customer service,,Very patient, knows the job very well and keeps the property clean., everytime i come in the office she has a smile on her face and very respctable. Thank you pooja for working hard

I would like to say, that Gina M. Was so sweet and very helpful it made my day.

I have lived in so many cities allover California and rented a unit every time, but this by far is the best customer service I’ve ever recieved from Gina m on west lane,she went above and beyond to get me what I needed. She showed me the public storage app to down load on my phone-and told me about e rental feature, which is amazing. Most comfortable welcoming experience I’ve ever had dealing with a storage facility. Thanks Again Gina M.

I called public storage yesterday to ask a few questions about their facility and I spoke to a really friendly lady named Gina m.she answered all my questions professionally and intelligently. I promised to leave her a raving review after she explained to me how to do it, I will Renting a unit there next month and look f orward to doing business with Gina and public storage

Very kind staff at this place. The lady that helped us explained how we could download the app so we don't even have to get out of our car. She also explained how we could move in through e-rental, saving us from having to come in to the office to move in. I love saving time and energy. I'm not sure if I remember the gals name correctly but we were there on the 12th of October and I think her name was Gina M.

Great customer service. Very nice and friendly and professional. Fast and sufficient services. I will recommend to family and friends.

I just got back from your facilities and it was a pleasant and helpful experience the lady was very helpful she showed my the units and even told me about a E move in Wich saves a lot of time during the process that's just one less worry for me thank you Gina M you were very helpful

Great support here, we got locked out of our unit and they took care of it in minutes, then gave us a new lock and key and everything went well. Very proactive and no issues, very nice and friendly front desk staff!

Very nice staff and choices of storage locker sizes. Also offer RV, boat, van, or car parking for rent. Pricing veries.

the people in charge of this area. They gave me and my wife the best welcome, they were very professional.

Very professional and knowledgeable of the services offered the young lady was very nice and understanding exactly of what I was looking for

Pooja was very friendly and helpful! Would definitely recommend.

YES..I WOULD LIKE AGAIN, TO THANK POOJA FOR HER HELP TODAY..LOVE THIS PLACE BECAUSE OF HER...👍

can i pay an extra fee to have 24 hour access or extended hours?

The young lady was very polite and helpful

Secure safe storage facility

Excellent experience. Pooja, is a wonderful person that will help you with anything you need. Easy and quick access to gates. Clean location. Easy to find.

Great customer service, very friendly!

Great service

Great service nice property

Helpful and Fast. Took less than 10 minutes. Pooja was very professional.

Pooja was great! The setup was super easy and she guided and explained the whole process. She evened showed me how to use the access system. Great place to rent a storage unit. Prices are reasonable.

Wonderful customer service pleasant always what refer anyone here at this location

Love this place best service ever

Good worker got me a storage without any haste a well recommended place for a storage.

Did not stop there.

Pooja is very nice an gave me excellent service thank you pooja

Good customer service from manger

Great service excel customer service

Pooja was very helpful and knowledgeable about the services rendered. I really appreciate her help.

Great place to store your old items, never had any issues with break ins or missing items like previous storage places ive gone to, The girl who helped me get my storage unit setup (Alexi) was such a nice person. 10/10 would recommend this place!

The property is always clean.. The employees are very respectful, and consistent. Their service is fast pace. Employees always have a smile on their faces, and are very welcoming.

The manager Pooja went above and beyond explained everything regarding business. The units and property is always clean. Quick and efficient service had me in and out.

The wonderful lady who assisted me was sweet, helpful and knowledgeable. Her name is Pooja. Her Customer Service manners were over the top she kept a smile on her face and got me in and out with no problem..

Stopped by to inquire about a storage unit, Pooja was friendly, very knowledgeable and answered all my questions. I will definitely rent a unit here.

Puuja was very helpful and sweet.

Good job.

Pooja was amazing! It was my first time renting a storage she made it quick and easy. Social distancing measures are being adhere to as well. Pooja spoke clearly about the renting process and also answered all questions I had. 10/10 would recommend. Also her customer service was bomb!

I went into public storage and i rented a unite wit alexi she was very helpful and has great customer service.

Quick and efficient service had me in and out. The manager Pooja went above and beyond explained everything regarding business.

Mrs ahshia was such a great help and very sweet and knowledgeable my wife and I were so grateful ahshia helped us with our storage needs during this pandemic her customer service was off the charts we wish we could give her so many more stars i will definitely be sending my friends and family to Mrs ahshia

I want to thank Ms. Ahshia for answering all my questions regarding a rental for 3-4 bedrooms worth of goods. She was very professional and provided great customer service!

I was very impressed and very satisfied at Ahshia and Pooja they helped me so much and I’m very much thankful for them both I will be going back to there company again it’s been so long since I had great customer service and I sure did go to the right place and received great customer service from Ahshia and Pooja

Pooja was great thanks a lot

The young lady (Pooja) who assisted me with my rental was very professional and friendly. She made sure that I understood the whole process of the rental and her assistance was very much appreciated.

Very pleased with the help and support FROM MANAGEMENT POOJA

Pooja was great getting us into our unit.

The worker at this public storage was A one in customer service and personality , thank you polka !!! 😊

Pooja was absolutely amazing with helping me set up and get my storage unit I would recommend her 10/10

Very good customer service and met all my requirements

Have nothing but good things to say about this place and it's employees

Thanks to the two ladies at The Stockton West Lane location! They provided prompt attention to service! 😊

Excellent customer service,,Very patient,Easy to work with,,Thank you pooja...

The young lady who assisted me was sweet, helpful and knowledgeable. Her name is Pooja. She has great Customer Service manners...

Pooja was very respectable. VERY friendly and accommodated me. Love her customer service automotive 5 stars. Woo woo

Pooja gave great customer service .

Pooja great service

The girls in the office were amazing linda and pooja thanks for helping me find the cheapest deal . great customer service and very friendly .

Pooja was great.

Linda Was awesome Excellent service Thank you

I'm happy that I called Public Storage on Westlane in Stockton. I recently purchased a vehicle that is a non-oped the Manager Pooja worked with me to allow me to get all paper work from DMV. Thanks

Pooja I appreciate your help thanks for all your help

Great service from pooja.

Pooja is excellent!! Great service!!

They were very helpful and accommodating.

Pooja was very helpful. She provided exceptional customer service and the process was very quick and easy. Would recommend others for their storage needs to this place!

The manager Pooja is very nice with great customer service...

Excellent customer service.

Helpful.

Steph C excellent customer service. Thank you

Pooja was very attentive and helpful thanks public storage

Our service man, Narin is always very professional and friendly.

Ahshia was great, she showed me a nice unit. She was very professional. If you need a storage space, please rent from her. Very nice person!!

Ahshia rented us a great space,she was excellent

Ahshia was very helpful

Ahshia help me today

Ahshia took my payment with excellent customer services

Ahshia was very good and helpful. I would recommend this place to my friends

Ahshia pooja

Ahshia showed me a great space she was awesome

Thank you great friendly service ahshia and Pooja was excellent

Ahshia and pooja showed me a great space they were wonderful and personable. I would definitely reccomend this storage facility

Ahshia was the the customer service I've had in quite awhile thanks girl youbomb

Ahshia was a real pleasure to work with,because I'm a sturbn guy and she assisted me extremely,highly recommend her to anyone.

Property Mánager Ahshia rented me a great storage with great customer service

Ahshia

Ahshia has the best customer service ever,she made my move in fun and easy,we need more managers like her EVERYWHERE

Ahshia was awesom

I would like to say the African-American lady in the office her name is mrs .Anderson she was very polite very helpful courteous and respectful I would recommend anyone to come here to this place if you need a storage she will help you .

Ahshia and pooja gave very good customer service and provided me with a nice storage unit

Very friendly , Pooja and ahshia were really nice and gave good information to make my storage rental easy and fast , would recommend

Ahshia thank you for your help today you where very helpful appreciate your help

Pooja is definitely very friendly and helpful. Contrary to Yelp, this seems like a decent Public Storage. Needed a storage space for my business and this will work.

Awesome service they make it quick and easy to move in.

Fast and easy service with Pooja thank you!!!

Pooja was professional and very knowledgeable.

Just got an unit , perfect customer service by Steph

Went in to pay my bill steph and pooja both were awesome, they helped so much and made the whole visit very quick... definitely better then the old crew they had at the facility... thanks steph and pooja

Rented a unit from these two ladies and they are awesome! Great customer service from Steph and Poojah, very helpful and friendly.

I came in for an assessment of the exterior lighting for a PG&E program and Pooja really helped me get in contact with the right person that can make a final decision on how they can benefit from the local utility programs. Most employees will let their businesses miss out on this but she didn’t and actually mentioned they’ve been thinking about replacing to LED so it would be best to talk to her DM. Thank you Pooja for allowing us to possibly help Public Storage. 👍🏽

Pooja is THE BEST made it super fast and easy for me to get my storage unit. I went in not knowing which size I would need she suggested a 10x10 and IT WAS PERFECT! She knows her job. Also she was so easy and nice to talk to.

Pooja makes public storage! She is beyond an asset to this company. Thanks Pooja for always being there for your customers and for caring about the people who rent from you.

Pooja is so helpful and knowledgeable, I've rented off and on over the years with PS and finely they found someone who cares about the renters and their belongings. Pooja is hands down an asset to PS.

Pooja, the manage had all the info I needed and MORE!! She was very professional, super friendly, and patient with all my million questions I had for her. The office smelled so clean and was very tidy how I like it. I will be back to this location in the near future.

Pooja was very professional and really takes pride in this location.

Pooja is AMAZING!!! She was so nice and helpful I’m so happy to be doing business with Public Storage!! I will refer all my friends to this location.

Just got a unit, very friendly service. Very informative. In need of more working cameras, and a little cleaning in the unit from vermin. Pooja is working hard to make improvements and is doing a great job, very nice and very professional......

Great service. Pooja was super helpful and sweet!!

Property manager Pooja is great. Came in today and she was very friendly, and professional and provided a great customer experience.

Very clean and organized facility with friendly employees that are extremely helpful. Employee STEPH was awesome extremely helpful and went above and beyond to make everything very simple. will continue to do business at this facility and I would most definitely refer my friends and family.KEEP UP THE GOOD WORK STEPH and all the other employees

Great customer service, very personable property manager!

Thank you, Pooja for the great customer service and making sure I get a safe unit! Recommended!

Public storage does not have a policy for early termination of unit rented.

Very friendly staff.... amber :)

Alida was great! Thanks

Been with PS as of 2014. No issues. GREAT Customer Service! See Amber for any questions😊

Amber was very attentive and courteous. Thank you for everything. Very cute as well!!

PooJa! Was extremely professional and courteous. She had such a positive attitude. I so needed this type of energy today! I will recommend Public Storage -West-lane for sure!

Good customer service. Pooja was nice and professional.

They increase the space rent within 2months i would not do business with them again

Pooja was very helpful and polite while explaining my options while renting my unit. 5 star service!

Pooja is the most knowledgeable, helpful person I have ever met associated with Public Storage. She is a Godsend for weary, tired and and troubled travelers. Calm, intelligent and helpful. She knows what she's doing and how to communicate effectively. She is compassionate about what she does. She has changed my bad feelings about storage to a heart warming experience. Thank you Pooja You are AWESOME!

Great service from Pooja!!

Reserved a unit that apparently doesn't exist. So I was given the option of spreading my stuff out between two units or getting one unit for a ridiculous price. Felt like a basic bait and switch. Advice to P.S.:fix your system.

Tianna is awesome! Great service . I stopped in to pay my mothers bill and Tiana was able to pull up her account no issues . Thank you for the quick and friendly service .

Kayla is great. She is always accommodating and helpful. Kayla is an asset to Public Storage. Kathleen Reynolds

This was my first time considering a storage unit. So, I was a bit apprehensive to say the least. Kayla made me feel very comfortable. Walked me to the unit. Walked me through the process. Set the expectations. You name it! Hopefully I wont nee this unit long, but if I do....Im in great hands. Kuddos to Kayla!!

Cinnamon was really helpful. Excellent customer service would love to come here again.

I was very satisfied with Amanda.

Kayla went above and beyond for us. So kind and energetic, even at the end of her work day! I highly recommend renting a unit here!

Kayla was wonderful she was running from Public Storage Public Storage what a great person a hard worker my wife and I had a great experience with her very professional very polite I hope to do more business with her she is a very nice person keep up the good work

Good customer service is rare but here its 1000+ thank you for making storage easy and fun !!!! Thank you miss Nola !!💕

Great customer service very helpful!!! Very neat and clean !!! Great lady !!!

Hey man I got a lovely storage customer service was excellent always in the office willing to take my payment rate coming in after a long ride home

Good fast service grate fredly service

The dirtiest storage and most expensive self storage in town. Then add there rude manager and staff. Their facility is absolutely nasty. I have never felt so unwelcome at a business. Not only did the manger give me a time limit of an hour a day after charging me $168 a month for a 5x5 small unit. he tells me that due to my size of unit that I'm only allowed an hour a day or it's considered loitering. He tends to single out people and yet in the two weeks that my belongings were there the property had been broken into more than 3 times. They broke my door and because they didn't cut off the lock he said that there was nothing they could do he did not even fix my door and wanted me to keep my belongings in there with a broken door. on several occasions there was either dog feces or human feces in the common areas of the facility. The hours are short. And the facility is just nasty.even though I paid for a whole month I left within two weeks it was not worth getting cockroaches or anyting else infested in my belongings.public storage you will never get my business with rude people.

came to the local store cuz I was having trouble getting onto the internet I met a beautiful lady made my day easier

Great customer service we enjoy being her with her today

Friendly and personable. Yard is always clean. Good deals on units.

The public storage in Nola it's good to be part of your family thank you.

Nola made my experience so easy!! Awesome!

Very clean,Nola is very nice and great customer service and she helped with boxes thank you

Mary is very helpful. The process was smooth and easy.

Very nice young ladies they're always in the office when I need them my payments always late but it's OK they're still very graceful and I appreciated all

Reasonable prices and the manager lady is really nice :)

Went in looking for a unit. Nola was walking out for lunch but she turned around and took care of me anyway. I got what I came for and was very pleased.

Mary Mary have great customer service I was very nervous at first and after talking and she showing me the storage is I felt very much more comfortable. there should be many more people that's working as customer service to take note for Mary

Mary was very helpful and answered all of our questions

So far the renting process has been good! Nola was very helpful.

Nola was very helpful she's always in the office to take my payment

I ALWAYS COME BACK TO THIS PLACE BECAUSE MRS. NOLA IS A GREAT HELP WITH ALL THINGS THAT I NEED TO KNOW ABOUT THIS UNIT PLACE I LOVE HER SUNSHINE.

She was very helpful and kind

Came in to get some boxes and tape and Nola was so sweet. She even showed me a unit. I was gunna rent it but then I realized I have nothing to store. :D when I do I will definitely be back here. Thanks for the great service Nola.

Good prices

Nola is the best great customer service this place would be lost without her she's so friendly so nice

People there are really nice and friendly.

Nola was a "God Send" we purchased a unit much too small and was able to to transfer to a larger unit. SAVED US A LOT of TiME, STRESS and and money. The facility is clean, well lit and all the staff are very helpful.

she's very nice great to meet her I'm a place is very clean

Nola is great!! Very personable and will always help you with you storage needs

Is there security and insurance on your storage

Manager nola made it easier for me to get my boat into storage

This great place, great help, and price is low for the storage I needed. Near home and convenient. Try it out.

I came in to look at a space Kristina was really helpful and answered all my questions and showed me 2 size units I will be back at the end of the month to rent. Clean facility great customer service.

Personality is great professionalism very courteous knowledge of her work very good outstanding customer service great job Nola thanks for helping me

I love NOLA! Great service and she hooked us up with the right size and best price!

Great customer service had a great time enjoyed myself at the time of Grammys

Great customer service love to see Nola and Christina they always put a smile on my face always nice and pleasant and the office is very clean

Nola is the best!! Very helpful and polite

Well kept no pest problems. It is very clean.

Very good experience, Nola was very friendly she made this a good experience for me !!!

Very good customer thanks for your help...

They are great. My storage was half off which really helped for my moving process. Nola was very helpful.

Came in to check rates for an upcoming move in 6 months. Was greeted by Gina. She gave me a lot of great info and was super helpful. Will be back when I have a better idea what I will be storing. Keep up the good work 😁

Delightful woman gave us excellent service. Happy to have a first time experience here. Wonderful help and excellent location.

Nola the pm is very helpful when I rented over there.she took her time to help me and I love it.she welcoming smile face.

Our items are Safe and Secured. That's a Wonderful Relief!

How much a box??

Property Manager Ms Nola has been very helpful in helping me to select the proper size for my storage needs. Very knowledgeable and courteous. She maintains a clean and safe facility. I would recommend a facility operated by her to anyone.

Clean and safe staff is honest and very helpful. They went out of their way to provide service to me within 24 hours even though they were FULL. The only other location was Tracy.

They are expensive but do eotlwith u sometimes

Kristina is awesome. Her customer service is above & beyond. I'll definitely be recommending this storage property!!

Nola And Christine excellent service great customer service skills got in and out really fast very happy looking forward to our life together

Customer service was great! Nola was very knowledgeable and fun to speak with. She signed us up and explained everything we needed to know about the unit size that worked for us. The units are clean and well maintained. If you are in the area and need a storage unit I highly recommend the west lane public storage.

Professional services.

Last time I rented a storage 2 yrs ago I had to take the lock I was going to use on my storage to be approved by the staff before they would rent me the unit. So this time I bought a good luck that was not cheap and took it with me when I went to rent a storage unit a few days ago, but now they won't accept outside locks and make you buy one of their locks for a cost of $21.95. I think that's ridiculous and just a way for them to get more money out of you

Great customer service Nola went beyond her needs to help me she's fantastic great meeting her I look forward to our time together

Customer service was excellent. I highly recommend their storage service.

I would definitely recommend this location! Nola is the BEST!!! She provided excellent customer service and always offered a great big smile! Facility is well kept and I never had any issues. If I should ever need a storage unit again I'll definitely head back over to see Ms. Nola!!!

Love it

Excellent customer service, beyond the call of duty, try to sell me some boxes, she's a keeper.

Nola saved my life!! I almost lost my storage and she went beyond the call of duty. She was such a help to my family. GIVE HER A RAISE🤗 Thank you NOLA😘

Kristina and Nola have great customer service. Always nice and friendly. Clean property. I highly recommend this property to anyone looking for storage. :)

I want to personally Thank Nola at Public Storage for making my moving experience more pleasant! I went in to their office on a hot afternoon, tired from moving, and explained to her my storage needs. She worked her magic and wallah! I was set to go very quickly! Had an enjoyable conversation the whole time with her and by the time I was ready to leave, it felt like we always new each other!! I left with a smile a "pep in my step". Thank You Nola!!

Nola was absolutely awesome. She was proficient, patient, thorough and very friendly . I felt comfortable and well taken care of. The price was unbeatable. Highly recommend this place for your storage needs.

Professional staff and easy to set up. However, there is a rodent problem. I had my stuff in there for 1 month and mice chewed a bunch of stuff.

I love this . Facility. The staff is so friendky acc nd heloful especially Nola! She has really been a blessing! The facility is always clean a nd well kept. And its a great location.

No comment...not my kind of business

Person she help me look for great things for boxes storage showed me the storage tell me the best rate for me unfortunately she didn't have it for me she looked at other properties for me and they didn't have it either she put me on a waiting list I tell you she is the greatest

This place is a joke ...came in they were rude charge me first special key and everything else ...heard from others there they didn't give anything for them when a mistake was done they were late in payment they made it hard on them to pay every excuse so they could keep they unit and then turn around and sell it... place is dirty with pests

Joe it a great person. He is very friendly and helpful. He truly cares for the customer and can make your day better. Great attitude and awesome person. Keep up the great work.

This place is the best! Nola is by far the friendliest manager I have met. All our needs and questions were taken care of and we were helped in less than 10 minutes!

I came to the store for help Nola was very helpful ice store in Ann Hayward but I came into Stockton she was very helpful thank you very much

Hola was happy and helpful!

Nola was a tremendous help as I closed out my unit here at the West Lane location. She was warm and welcoming, and made me feel like she was really putting me, the customer, first. Definitely appreciate the great staff here!

very good service, Nola is GREAT!!!

Patient excellent place not to mention super cool staff

Nola is so sweet their good people's she knows my name when come in and there cheap

Great costumer service. We were in and out . Nola was an Awesome representative.

22341 stockton ca Nola is very nice. This is the secondj

Nora helped me save a lot of $ and effort by upgrading to a larger unit.

Great customer service

You got me

This place is great Nola went above and beyond to help me out when I signed up and I went in yesterday to make a payment and even tho she was walking out for lunch she still helped me out on her lunch break thanks again

Joe is awesome! Not only is he helpful and informative for my storage needs, he's upbeat and friendly. Keep up the great work!

Love the service 1st time i was asked to review and i love it

I was very happy with the service did the points and we gave the Stars we will deserve thank you so much God bless

I needed information regarding storage rental. Nola was very helpful.

Nola is awesome! Very helpful and knowledgeable; defiantly knows her stuff. I felt very welcomed and she accommodated all my moving needs. Less stress and I would absolutely recommend this location. Thanks again for your help!

Customer is Awesome! Nola's a fantastic people person. Her customer service skills are out standing it's a real pleasure to do business there. I definitely recommend this site to family and friends.

Good customer service. Good place to store stuff.

Joe and Nola are exceptional at customer service. I will definately recommend them to others for their storage needs.

Outstanding customer service. Nola was very personable and had focused on meeting my moving needs. It was a fast and pleasant encounter.

Nola is the best can't go wrong with this place

Incredible customer service !! Very accommodating. Units and office so clean and welcoming. Definitely will refer prospective clients for this location. Mary had a professional and positive demeanor. So happy with my choice :)

Great place to go and such a friendly staff... Thanks Mary!!! The purple haired lady!!!

Please don't store your things here, its infested with Roach's and Rats!!!!! I wish I could post my pictures of the rat feces... 0 Stars!!!

The service here was great. I came at closing time and was not rushed at all. Ashley and Joe took time out to make sure I was getting the right size unit for my storage needs. I will be staying a customer here as long as needed just due to the awesome customer service. You guys were amazing!

Excellent customer service! ( Mary ) is very friendly, she was very helpfull while I was there and helped me choose according to my needs! I recommend U allow her to assist u.

I went I to public storage to get prices on a storage and Ashley was working. She was very helpful, I've never had a storage before and I had a lot of questions. She showed me the size she thought I would need and I was very pleased with everything.

They change your rates every year. Started off at a great price but then after a year they increased the price. I paid $80 for a 10x10 and after a year started paying $120. We're very nice people but didn't like their huge price increase.

I have a unit already here and needed another unit Mary was helpful in helping save money and did a transfer she has great customer service !

Mary, was very helpful and has good customer service skills.

A shout out to Krystal in Stockton, CA. You made the process a great experience! Thank you

Mary was so helpful in deciding what size unit I needed and even shared her umbrella with me in the rain. While David the big guy was cleaning out the unit available and I needed it. They went beyond to make sure they didn't loose my business . Great job and service.

Mary and Krystal did a great job helping us today.

Mary and Gina are great!! Made everything easy! ! :-D

Talk about an excellent experience, I've never know such great customer service. They helped me a matter that made me feel my stuff in storage was well protected for a reasonable amount. Everytime I go to pay my monthly bill I'm greeted with a smile. Best storage unit in Stockton. ☺

Very convenient location ! Manager Betsy accomadated our storage needs!

Great service from the manager, Betsy. She is so sweet, helped me with buying boxes. Easy and convenient location to get too.

Great storage prices! Always have good customer service in the office!

Recentley had a storage super great costumer service betsey is so polite and was very helpful!! Been to other storages but none helped me out like betsey !!

Mary assisted me very well. She even corrected a problem I had made when I booked the reservation at the wrong location and corrected it in the system yet honored the price and special offer that I was given on-line. She showed me the storage area and made sure that it would fit my accommodations. Ground level easily accessible spot.

Mary was very helpful and gave me a great experience. She made it really easy and simple for me to get my storage.

ARAINA was very nice and helped us on everything we were looking for! This storage place has great deals and was totally worth (we did an extensive research for the best prices in the Bay Area both for storage for for parking unit).

Great service and really fast thanks Araina!!!

Betsy was very helpful it's so much more convenient when there is bilingual customer service she spoke Spanish to my dad and helped us get our unit I would recommend this place thank you

Great customer service every time I go in. Betsy, is so helpful & friendly. Highly recommend this storage facility.

The customer service rep.ARAINA was very informative,helpful,courteous,and attentive.....I will recommend PS to friends and family because of her.

Araina initially helped me and was very courteous. Now i am dealing with Katrina and she helped me find the best deal for a storage unit and even saved me some $$. These girls have good customer service.

I recently rented a space from a lady named Araina. This was one of the most pleasant renting experiences I have ever received. She took her time but also didn't drag the process along. She showed me the space to make sure it was fit to my liking. She was very professional and also made sure if I needed any additional boxes prior to my move in. I am completely satisfied and will refer her to friends and family in the future. Thanks Araina!

Jamie Apila- I actually went to another storage the day before and I was so very dissapointed in the rude customer service and the details that followed AFTER I had signed the contract. It makes me ill to think about it too long. I made up my mind to find another storage the next day. I am of course drawn to specials and must push forward to my needs. I spoke to Araina several times on the phone before I actually arrived so very friendly and helpful. My whole experience was like Oscar to Felix in nature. (old sitcom) There was a gentleman who I spoke to I had to take my lock to locksmith and he was so very helpful. Circumstances had me no longer in need of storage. Closing process a charm. -recovering from social phobia, which means I am already uncomfortable in many public situations. The whole staff has made my year in customer service, the facility all together. Thank you. Jamie

Araina helped me and she was excellent. She got me in and got me out she did her job and im a satisfied customer...

When I went to rent a space I was not sure how everything worked out exactly and was hesitant to even rent a storage unit. When I met Betsey she made everything seem easy and effortless. I felt very comfortable being there and she had wonderful customer service skills. I was able to rent my unit with no problems and am very happy to this day. I have already recommended this location to a few of my friends.

The manager was very nice and helpful, gave good service, excellent person. Recommend highly as a customer.

I had an AWESOME experience renting a space with Betsy I would rec amend this place yo every on just because of her wonderful smile & costumer service ......

this was my first time renting a storage. Ariana had excellent costumer service. she was a big help and helped me with all my questions . I will defently be coming back if I ever needed to .

Excellent. Your lady betsy is so helpful.

Araina really did a great job with helping us and had great customer service

Very great customer service Betsy was very knowledgeable and got me the right size unit i would reccommend this place to everyone looking to store:)

great customer service by Betsy she was awesome

Araina is very helpful and makes me feel comfortable. I prefer she help me no offense to anyone else... Keep up the good work

11/22/14 Went in to rent a unit was helped by Betsy she found me the right size for a good price. Would def reccommend this place great customer service!! :)

Great deals at public storage from araina she found good size at low cost good person good deals!!!!! Thanx so much for helping us move you guys are the best in town..Thanx ARAINA you make good business!! $$

Araina really helped us getting our storage unit. She knew what she was explaining. And she was very polite to us, also had a positive attitude.

Araina was excellent, very polite and courteous.

Katrina

Sweet young lady. Poor thing Araina was not feeling good but still had exceptional customer service. She was great

Arabia and Katrina were very helpful and professional and detailed

My aunt rents at this public storage and I help her out on frequent basis. The office is small and the people are very nice and friendly. The facility is always super clean and my aunt and I only have good things. We've used other local storage units in Stockton area and prefer going with a trusted brand like Public Storage.

The service we received was great and very friendly! Its nice that they have such a friendly atmosphere

Definitely one of the nicest experiences getting a storage unit. Araina is a sweet girl, and very professional.

as we arrived the lady (ariana) greeted us, she was so nice. she gave off a great vibe. she walked us around to look at possible storage units the whole time being positive, nice, and answering any questions we had. she personally showed us how to use the lock. she walked us back, made a couple jokes, thoroughly explained the papers, rules, protection, etc. and made sure we understood everything. she was very nice, helpful, and funny, her helpful service made us want to come back and recommend it to others.

Thank you Araina at public storage on west lane she was very helpful and took consideration to helping my needs.I trust my valuables will definitely be safe...Thank you

Araina and randy are cool people always taking care of me.. Customer service is awesome..

Customer Service is ALWAYS EXCELLENT ........ ARAIANA/RANDY IS ALWAYS HELPFUL FRIENDLY, PATIENT AND KEEPS A SMILE ...... I HAVE REFERRED OTHER CUSTOMERS AND WILL CONTINUE TO DO SO

Very nice and very friendly. I definitely recommend this public storage

Katrina was very helpful throughout the process . Randy was very kind, thank you both.

I have been keeping my stuff here since last year (2013) and i have enjoyed the help of the staff. I am usually late on my payments but every month Randy is so great to me and makes me feel valued at their facility. His employee Araina she is awesome too!!! She is who helped my husband and i the day we moved our stuff there, friendly and outgoing and made us feel comfortable leaving our belongings at this facility. (:

Great customer service. Very friendly and helpful staff. Thank you.

Friendly staff, clean grounds!

Araina is outstanding with customer service all my questions were answered before I even asked

Randy is a very polite and respectful employee.He remembers his customers he is always quick to greet you by name and ask how you are.We are very happy with his customer service as well as the well maintained property. JESSE AND ASHLEY STEWART

Araina is so awesome she made me experience here pleasant. She answered all questions I had..

Ive been a customer here for awhile and im a tell you the customer service here is awesome. Araina is very sweet kind and courtesy. Shes always upbeat! She has awesome customer service. I recommend anyone to come here to her!

I have rented at this facility for several years now, for my business and for personal items. I find the manager Randy very helpful and courteous. He finds me the best storage for my money and is available to answer any and all questions. I will definitely continue to use this facility.

So glad ii decided to go with this place. Araina was wonderful. Very cheerful and informative. I felt well taken care of and am happy with my experience here. Thank u much :)

Randy and Staff are very friendly and helpful!. Recommend this space :)

Randy and Araina made it really easy for me to rent a storage. I didn't really know what to expect but they made me feel welcome and explained the process to me. Friendly and professional, Highly recommended.

I don't actually have a storage space with this place but I was with a friend who rents there and I'd have to say just by visiting the customer service was great and the woman Araina was such a sweetheart. The next time I decide to rent a storage space I definitely will consider this location.

I stored at this location for about 9 months and the lady araina was very very helpful she always answered all questions and concerns ive ever had and made me feel like I mattered. if I ever need a storage again I will definitely come back to this location. also the gentlemen randy was helpful thankyou chuong le

Moving is stressful and hard work. When my husband and I got to public storage and talked to Randy, he was the most helpful person ever! He was funny and very professional. We look forward to paying our bill and talking with him every month.