Public Storage Self-Storage Units at 1 Oyster Point Blvd, South San Francisco, CA

if I could give a zero star review I would. They emailed me my reservation with a dollar promotion. I tried to pay online the system glitched so I tried to pay over the phone. They confirmed that it was a system glitch. They were unable to take payment over the phone so they recommended that I go in person. I drove over an hour out of my way to pay it in person only for them to tell me they couldn’t help me. I spent two hours at the location trying to figure it out and even the property manager confirmed that I should get the promotion but their system wouldn’t allow him to charge it to me. I also spent many days over the past week on the phone with terrible customer service. Charles at the front desk of this location is very nice and tried to help but you can’t help your customers if the company you work for is terribly structured. I would not rent from this company, purely on the basis of terrible customer service, terrible company structure, and poorly trained call center employees.

Buen servicio de guivy

Charles was great. Odd area and old facilities but convenient and has great customer service.

Nice improvement with the updated app to open the gate.

We've been renting at this location for years and Guivy always helps us out and has great customer service

I recommend this storage place. Guivy always greets you with a smile and the place is always clean

Llegue a las 5:50 de la tardé a dejar unas pequeñas cosas y el que estaba de encargado dijo que hasta las 6 le enseñe el reloj las 5:50 p.m. ye dijo esta bien ahora recibo muchos correos de reclamos Por ese dia mejor busco otro lugar

Great place for storage. Place is never full of traffic and their rates are reasonable.

Before I moved my things out of the storage I asked the person at the counter what are the rules for leaving a bit of trash. He asked how much trash, I told exactly what they were. He said "don't worry about." I asked would I be charged for it. He stated no. A week later I received an email and text telling me I owe them rent. Every week I was receiving notifications for charges. I HAVE gone to SEVERAL times to their office and called no one is in the office. I left message, no reply. Really bad service.

its kinda out there,but not a bad storage facility.and its really clean and airy,with a view of the foothills.

Good prices. But access is limited. I actually got locked inside at 5 pm on a Saturday. As gate access was locked at 5

I highly recommend this place! Guivy was awesome. She was there 4 years ago when I first opened my storage and showed me the place prior before purchasing the storage. She was also there when I closed it. She is awesome and kind!

All in all, painless. The lady behind the counter was quiet pleasant. Quick and efficient No complaints here

Guivy is really helpful.

Great customer service from Guivy. Location is always clean would recommend

Bad very Bad

Our experience with this business has been excellent. Guivy is kind, informative and a joy to engage with! This is the first experience we have using storage and she’s made it very pleasant. Excellent customer service!

The customer service at this location is incredible. The manager, Guivy, was a gem to work with. She’s warm, patient, and helpful with any and all moving questions. I was really impressed.

Guivy really took care of us. She has great customer service she goes beyond her job to help the custome. Would recommend and will be coming back to rent at this public storage

Great experience. Onsight manager was quite helpful.

Clean and easy to access. Friendly staff too.

We arrived at the storage unit and realized that are needs could not be met so with the help of wonderful customer service, Guiby took the time to relocate us to a more suiting unit at another location honoring the original price for the unit we reserved! Could not be more happy with the companies flexibility and assistance, huge thank you!!

Rented parking space here and Guivy had the patience of explaining everything to me. I liked this location because its close to the freeway entrance and its clean

I couldn't be any more impressed with Vincent's help and customer service . If not for him and his honesty I'd likly have made a costly mistake had he not pointed it out to me . Thats the kind of service that deserves a pat on the back .

I rented out 5*10 space and Guivi was very helpful in getting us the best storage area. The access code wasn’t working but she tried fixing that for us. Would recommend anyone looking to have temporary Space here.

I just started storing here and they are great! Givee (sorry if spelled wrong) was so helpful and sweet. Let me know that the are is safe and was very knowledgeable. Very happy so far!

Excellent Customer Service

Place is trash!

I had stored my personal property in the parking area at the Oyster Point facility and on the 17th of January it was stolen. Additionally, over the past couple years vandalism had increased significantly. The monthly rental is very high considering the area is unsecured with no monitoring. They are charging for parking on what is essentially a public street with free uncontrolled or monitored access for 24 hours a day. They have not taken appropriate and responsible actions to provide security for the private property they are charging to store. Their negligence allowed the theft of my property. I can not recommend Public Storage it would get a -1 star if I could give one that low. On the other hand the staff at the location have been very good over the time I was there. It is corporate’s apathy and negligence which are at fault.

The manager was very professional and responsive to my needs. I will continue to rent at this special public storage facility, It was clean and very much in order. Thanks Guim For ALL OF YOUR HELP!! YOU Represent the Company VERY WELL!! 🤗

Vince is quite a patient customer service manager. Walked us through and explained the layout, helped our choices to the best for the price.

Excellent service. Guivy is very respectful and helpful. She remembers who you are. Does absolutely nothing to make anyone feel uncomfortable.

Excellent customer service and very knowledgeable!

I really appreciate enjoyed my experience with Guivy explaining everything about how to have a positive experience renting and storing my belongings!

Best service . Easy and great pricing . I have always felt safe and comfortable here

Had a good experience renting at this storage location Guivy keeps location clean and provides a good customer service

I come public storage 1 oster Blvd and Guivy help me and She very nice to help customer service and I appreciate her .and i said Thanks for helping me.

Received great customer service from Guivy. She had patience on showing me several size storages.

Love this facility. Really close to my house so it’s great

I just rented a 5×10 storage space 1st time. Manager Guivy was great, very friendly & efficient. Showed me the space, explained all the ins & outs & policies, answered my questions. Cost here was a bit cheaper than the other nearby PS locations. Location is funky, has an Oyster Point address but I think access was only from Dubuque? Google Maps got me there. Just off I-101 so convenient from freeway. Nice manager, reasonable policies, gets 5-star first impression for no-frills safe storage.

The manager Guivy Manzanarez is an excellent lady. She is a great asset to your company and I admired her for being so courteous, helpful, knowledgeable and kind. I love how she interact with tenants. I felt safe and trust her with my stuff. Public Storage, 1 Oyster Point Blvd., South San Francisco CA. Thank you! 5 stars👍👍👍

Excellent customer service. Very friendly and professional!

Very helpful staff.

Had a good experience renting storage Guivy had patience showing me four different sizes.

Professional and helpful onsite manager. Facility is convenient to our office location. Fulfills all of our storage needs.

I have been at Public Storage 1 Oyster Point Blvd SSF for years. Never had a problem' I would recommend this place to everyone. I am also very pleased with the exceptional help I received from the Manager Guivy . Very helpful, knows her business and personable. Thank you so much

This Facility is Great!! Very clean! I have used it over the past 8 years usually 6 to 8 months at a time. Manager lady Givey lives on site. So i feel safe with my things. She is really fantastic and has always been very nice and helpful! I was very pleased when I went in to rent again this past week and she was there. My check-in was fast and hassle free as usual!!! I really like places that have long term employees that know their stuff and care!! Always a pleasure. Thanks!

It is a pleasure working with Oyster point public storage, so helpful and close to our facilities in South San Francisco

Guivy was very nice and helpful! The location was clean and close to the freeway. I would recommend this Public Storage.

The property manager is very helpful and friendly. We have left our car here a few times and never had any problems. Very reasonable pricing

Was located close by and easily accessible. Givey was incredibly helpful in coordinating my move.

Have been using this storage for a while and I love it! They have the facility well maintained, pretty affordable, and yet close enough to the city. The property manage Guivy is super nice and she is there to help you! Would recommend it!

Guivy is an asset to the company and always willing to assists new customers and current alike. She's very knowledgeable of what her job is. Keep up the good work! Guivy deserved more than 5 stars!

Guivy is awesome manager. Public Storage is lucky to have her.

Good service 👍

Guivy is so helpful!

UchI rated Guivy as excellent in service, accommodating, and very knowledgeable and informative and helpful to me as clients..Im very much satisfied.

It was extremely fast and easy to reserve a storage unit. Guivy was nice and easy to work with. I'm glad that I chose this Public Storage facility.

Great place! Clean, affordable, secure. Gabby is very professional, courteous and helpful!! Great management!

We rented this facility since 2012. We have been very satisfied because of the convenience to 101 Freeway and best customer service to the manager Gvivy. She has been very helpful, knowledgeable and very professional with our moving in from 2012 and moving out 2019. Thank you Gvivy for all your hard and more power to you.

Amazing customer service. Guivy was kind enough to take me to my storage lot after checking me in.

Great customer service by Guivy

Guivy is awesome. Thank you

Guivy helped me with renting explained everything

Guivy is a true professional at her job! Thanks Guivy

Lee Ho and Team are super helpful!

I was in a bit of a desperate situation a while back in need of a storage space. I came across this location and they really took care of me. The lady there went out of her way to find me a good price and explain things thoroughly.

Excelat customer service!!! Guivy is soooo helpful made all my storage needs complete! Extremely professional and courteous I highly recommend!!!

Great staff, super customer service, great price and location! She checked me in super fast! No complaints here!~

Great place to storage , great costumer service , excellent staff.

Great service

I had a pleasant experience with the checkin and reservation process, and manager Guivy was very friendly and helpful.

Guivy is patiently waiting for my arrival and showed me around, really kind and attentive!

Great customer service and nice place.

Great customer service! Really enjoyed the service here. Very friendly.

I like going to this storage location because it's clean and Guivy always great you with smile and she speak my language is more confident for me do a business. Only con is that location is hard to get to the first time.

Guivy is very friendly and helpful. Very happy to store our stuff here. Thank you!

Guivy is awesome! Arrived on-site and Guivy was able to get me all set up with my storage unit as well as set up my paper work and walk me to the unit to show me the size and location of the unit. She was really helpful in explaining the details of how to access the storage unit and what times it can be accessed. Thanks again!

The staff here is the best !!!!👍👍 when I moved in I got the $1 first month deal and it was short notes but the same day I was moving in !!

The site manager, Guivy, was so helpful showing me what was available for what I required as space, took the time to meet me at my convenience and told me to check on line for special savings as well. I highly recommend this location.

Guivy was outstanding. Very helpful, professional, and friendly.

Guivy is super - competent, friendly, and totally on top of all the details. Big thumbs up!

Givy (sp? Sorry, Girl!) is awesome and made me feel comfortable storing my things at PS @ Oyster Point. A few things I own mean the world to me and Givy reassured me that my things will be safe and secure. Thanks! Much appreciated!!

My sister has a space here and referred me because Guivy has always been friendly and helpful. Guivy showed me around and helped me pick a space that was the correct size for all of my stuff. She made it quick and easy!

Why are the public storage prices so high and the same at each facility? Is this an anti-trust problem?

Great customer service, and she gave me my new unit quickly! Easy process and it seems like a safe place for my stuff.

I find plumbic storage management is at the top very friendly very helpful and I think Tim for everything you do makes my life a lot easier thank you thank you thank you

My space no was 218 and I rented it for 7 months. The manager Guivy was very friendly and professional. She provided me with excellent service and I hope she’ll be there in case I need storage space again.

WHERE CAN I RENT A CONTAINER STORAGE IN PLACE IN SOUTH SAN FRANCISCO OR NEAR SOU TH SAN FRANCISCO?

I rented a unit here for 2.5 years- good location and always kept clean. The manager Guivy was always friendly, helpful & provided the best customer service!

Great staff!! Keya helped me a lot and met my needs for the storage. Quite close to San Francisco. Has direct access to the unit by track. Very convenient.

Great customer service. Helped with all my needs

Guivy was wonderful.... excellent service and a very cool Woman! Thank you for all your help it meant the world to us.

Recently signed up with Public Storage and I'm definitely pleased about that decision. It's conveniently located and the price was what I was looking for. Wish I would have found them sooner!

Rent at the rate per square foot as an apartment, jacked 15% every year, and they threaten to prosecute you if you throw trash in the dumpster.

Just signed up to reserve a unit and the worker there, Guivy, was extremely helpful and informative. She went over everything that I was initialing and signing. She showed me options and was able to get me the best deal available as well as what fits with what I needed.

Conveniently located off the 101. Great service and helpful staff. Guivy is always friendly and greets me by name whenever she sees me.

If you are looking for a storage facility close by with great staff to assist. Then look no further, Guivy is incredible. She helped me find a great location that was easy to access and fulfilled my needs. Then she helped assist me when I needed some items picked up by UPS. Very impressed with this location.

Just opened up a storage unit today for my move from San Diego to San Francisco. The property manager was very professional and helped me get my storage unit quickly in time for the movers to move my things in. She walked me through all of the paperwork and was very patient with my mother and I.

Wonderful service!! Guievy was very helpful and provided us with A+ service.

We liked the Manager but the place gets broken into on a regular basis and Public Storage still won't put in security cameras. We were broken in twice! And we were never able to get the electricity to work so no lights which made things difficult when the sun goes down at 5 pm. They raise the prices fairly substantially every year without taking care of any of the problems. The Manager does the best she can but gets no support from upper management. We stayed only b/c it was conveniently located for us.

bad service especially the tom boy lady awful no respect for customer whatsoever evicted me for no reason lol also took forever to get my refund dont go there take ur money else where im at extrastorage now very good service there

Very professional service...quick and easy..Guivy made it easy!

I park my vehicle at this Storage for the last 3 months and I didn't see any problems, last week I even asked the property manager Guivy to switch me to another better spot and she did it without a question, she even go out to check on parked vehicles and do some patrol, I haven't used their storage yet because I don't need it right now but definitely I'll use it in future.

Guivy was very helpful and makes it easy for me to make decisions for my storage with Public Storage

excellent service at the Oyster point location. Guivy and Pernell were very helpful . I recommend this location. its clean and secure and well run by the onsite management team. Bob Mason @Mason Mechanical Services.

Resident manager is exceptionally helpful and made the move in process easy. Answered all my questions and gave me useful tips.

If I could rate 0, I would. Unfriendly staff who is extremely uncooperative and subsequently lost me as a client due to their inadequacies in customer relations. I called at 5:15 to say I was running around 10 minutes late, and even though the email said that I had up to one half hour before closing, the male manager on the phone refused to rent me a unit, knowing I had a family emergency and needed to catch a flight. Previously when I called for directions to unit a female was extremely rude, as well. I will never use public storage as a result of this experience and their company policies listed on email versus those imposed by the workers who obviously had no interest in helping their clients.

Great Customer Service. I have had storage for couple of months and everytime I come in to the office guivy always remembers my name Not the best place since it's difficult to get to on your first time

I was looking to store my belongings I was debating if I should use public storage until I went to this property 20129 and met Guivy. She was amazing! I was stressed about moving my belongings and she was a great help. She guided me through the process and put me at ease. She is always helpful and we are always happy to see her. We hope she never leaves this facility! Also everyone that works at this property is very helpful and always has a smile on their face!

Guivy is very professional. Always helpful and will go out of her ways to help you...A+ Thank You for being such a GREAT Manager...

Great location, awesome manager!

Guivy pernell are awesome thank you for your gear customer service

The property manager was extremely nice and helpful. Thanks G.

Guivy, The Manager Has A Great Professional Attitude , When you're looking for You're way Around Mac .

ms guivy is a joy to work with.. thank you very much.

Professional and very clean location and the manager : Guivy : is awsomeee and helpful..5 star and highly recommend

Even though I initially had some trouble locating this spot, Buddy, the storage manager, was on stand-by with the directions. He was incredibly personable, professional, and laid out all my options for me. I feel comfortable with the camera surveillance at this location, and the lock I purchased from them. Service was quick, but thorough, with Buddy, and made my transition incredibly easy. 5 stars!

The worst service ever.

Debbie ahe is really an angel so she helps us to go through things. Thanks Deb.

Buddy was really helpful, hassle free experience. Thanks!

It was sort of hard to find the spot since you had to go through a private road to get to the property...gps wouldn't give accurate directions to get here.but thanks to the personel (forgot her name but it was on 7/10/15), simple instructions were enough and i got here in no time...another thing, i hope the owners of rvs would clean out their tanks before leaving it here since i was parked next to one and it looked like they just emptied their sewage or something on the lot behind where they were parking...ewww....hope the management would do something about that...otherwise it was a good deal for the price :)

Great customer service

Great staff, and fair prices for the location. Hard to find, so advise calling ahead for specific directions.

great

As of right now doing business with public storage it seems good and easy. Very helpful and friendly as well as professional.. Good job

My company needed to park a vehicle and Public Storage Oyster Point was our best option. When I first came in the door I received amazing service from Guivy. She went above and bebeyond helping me with all of the paperwork. When we finally decided to take our vehicle out, she was very helpful with the paperwork, always called before a bill was due and extremely friendly. One of the best things was that she actually remembered my name when I walked into the door. What amazing customer service. This place is great. Not the prettiest. But what can you expect, it's a storage facility, you're not there for the looks.

Guivy was very helpful and understanding. She gave options that fit my situation. 2 thumbs up! Very pleased with her customer service skills. ;)

Guivy, the property manager, was incredibly helpful and professional. She was very flexible in rescheduling an appointment for me to inspect the unit and complete the necessary paperwork and made sure to thoroughly address all of the questions I had. She was also kind enough to walk me through all of the aforementioned paperwork and outlined all of the discounts and pro-rates that were being applied to my account. The facility has security cameras and good hours, is right next to 101, and offers all of the packaging supplies you generally need (I also got a discount on boxes). Public Storage requires property insurance to cover your items stored there, but it's cheap and available when you sign up for the unit.

It's my pleasure to recommend this location to any body for the following; property are clean, close to freeway, easy to find, employees are pleasant to communicate especially abe

I am a returning customer. This place is a horrible run business never GO THERE OR DEAL WITH CENTRAL RESERVATIONS!. They do not answer the phone as all calls are directed to central reservation center , unfortunetly central reservations does not have accurate information and makes false reservations! Central reservation reserved me a secure in the gate parking space so I drove 90 minutes to get there when I got there was no space available! Central reservation says we do get accurate information from the locations, well then why make a reservation with central reservations oh yeah because the local storage facility does not answer the PHONE, oh yeah and central reservation can not be accurate on there end what a joke PUBLIC STORAGE IS !!!!!!!!!!!! They are rude and very unhelpful we got "to bad " attutute

Very friendly and quick. Great people to deal with!

Had a great experience yesterday moving into my storage unit. The man at the front desk was very helpful and super nice! He even helped my boyfriend carry my heavy furniture upstairs! I left being very happy I selected Public Storage at this location.

Eddie and guilt are great... Thanks for a good experience

I looked for a storage and found the Public Storage near South San Francisco. When I visited the Public Storage, one of the workers helped me find out a perfect storage for me. His name is Buddy and he was very nice and kind of me. I highly recommended to visit this public storage.

I am a big fan of Public Storage. They have great unit spaces. The customer service Rep. Guny is AWESOME. She is very helpful and very kind. She deserves more then just 5 stars. She also Deserves a RAISE. Thank You!

I have 2 cars at Public Storage at Oyster Point and I been there for one year now and its has been a great experience. When my car cover blew off by wind the staff replaced and tied it down. I was overly impressed. I recommend public storage at oyster point.

This is my first time at this facility, I've rented at 2 other Public Storage locations 160 S Spruce, SSF & 1050 King dr, SSF. Again they have been more than helpful maintained grounds, great prices !, The good feeling my belongings are safe. Thank you Public Storage.

Very satisfied on the customer service with Guivy, and would recommend this facility. Not to mention as returning customers.

My experience with this Public Storage has been great. This is my second time renting at this location and Guivy property manager always knows how to treat her customers very professional and nice. I highly recommend this storage location

amaizing service!! went out of their way to help

Going to rent a storage always seems like a daunting task and the people that run the front desk have every bit to do with it. I had a good experience with an employee there by the name of "Buddy". Thank you for expediting the rental of my unit, being knowledgeable of the rates and deadlines, giving me the pertinent info I needed to know and keeping a smile on your face. It all makes a difference. Thanks again Buddy

This has been a great experience for my partner and myself as moving is very hard and we don't always get into a place right away and that can be very depressing but knowing my belongings are safe and I can see them is a great comfort to me. It's always clean and everyone has been very pleasant to us. We have a huge unit for $100 a month and we are very happy with it. Thank you PS for making these hard times a little easier on us.

First time we rent at public storage experience has been awesome. Guivy always says hi and keeps the property clean. Guivy always answers any questions that I have. I'm glad I chose this company

Staff was excellent. exceeded my expectations.

Great Service!

I went to this facility because of the rental price. Maria was the greatest. She explained everything and was very nice. I would let all my family know above Maria and Public Storage. Thank You Maria

I just came here today to start renting a storage space. The manager, Maria, was very helpful and friendly. The location is not out in the open, which I prefer. No complaints from me.

Great location off the freeway. I bought some boxes at this place and got an awesome deal with 35 boxes for free! If your looking for packing supplies, I recommend this place, the customer service was great as well.

I came to this location of Public Storage mainly because of its competitive price and easy location because it is close to where I work. I feel the location is secured for my belongings, and the area is well lit in the evening and at night. I will definitely recommend this location to anyone who has storage needs. Maria and Guivy are top notch managers (with great personality and calm demeanors).

I stopped by this location a few days ago to ask a couple of informative questions about the site and prices of storages. The girl who was in the office Guivy, was very nice and gave me helpful answers to my questions. She made me feel really welcomed and secure in wanting to open a storage in this location.

Everyone we had contact with was great, from the original woman on the phone who found this site for us to the manager and the weekend manager. They were very friendly, polite and made sure we had all the information we needed. Gave us great directions, would not have found it otherwise. Feel very secure parking our rv there.

Guivy the property manager has been an absolute pleasure to work with. This Storage space has worked out to be just what I needed. I am very happy I found them.

Had to move at the last minute and needed some stuff went to public storage near my work, customer service provided to me was excellent and I was in and out within minutes felt no pressure to buy something I really didn't need. If I ever need storage I would rent at this place.

I tried to put my car in storage here before flying from SFO, but I couldn't find it. I had to leave the car in airport parking at $15 a day.... ouch! The only way to access it, I discovered later, is a tiny road off the side of the 101N off ramp. I had come off of 101S. So 2 stars just because they couldn't be bothered to get me to the location. Otherwise, it is probably fine.