Amazing experience. Miguel was super helpful and helped us make this smooth process. Thank you Miguel!
Miguel help me downsize always very helpful thàks
Wow, really! I've experienced multiple storage properties and the move in and kindness of Miguel at the SJC Public Storage, has been the Best!
We always rent storage units at this location. Brieanna is very professional, returns calls promptly, and we always receive excellent customer service.
Miguel was very helpful and friendly. Good man.
I spoke with Brieanna on the phone and had a positive experience! She was very polite and knowledgeable.
Miguel was extremely helpful and kind while i was getting a storage space. He made the experience simple and clear. Highly recommend this location!
Great service by Miguel! This is my second time using this public storage location and Miguel has been wonderful to work with each time. Facility is clean and gated. Never had any issues.
Juan was very helpful thanak fast service 👏
Best price in town and excellent service from Miguel!
Miguel was very nice help me explicó como pagar por Internet y el QR on the door thanks he even printed it foe me.
Brianna is so helpful, professional and very nice.
I don't believe for 1 second , the positive reviews for Miguel. I would check the ip addresses these reviews are coming from.
He's rude, with absolutely no customer service skills, and many regular normal renters have left because of him and his nasty attitude.
Seems anytime someone leaves a positive review for someone else, it will be immediately followed by many for Miguel.
I'm also stunned that without any notice to existing renters, that they are now allowing people to store their cars in the drive up units, jeopardizing our property.
Not long ago, another storage facility nearby went up in flames , caused by a vehicle being stored.
Miguel was super thorough and very helpful!
Tina is AWESOME!! Super helpful and answered all questions I had.
Miguel was very helpful. Awesome friendly service
Had a positive and kind experience with
Miss Tina. She was so patient and very detailed oriented on Public Storage property.
I got exactly what I was looking for through Tina’s patience of finding me what I needed.
Her smile and respect went many miles with
Me on this business property.
Very nice service!!! Miguel is the best!
Miguel was very helpful! Easy to set up and move in
I rented a unit yesterday and the customer service representative, Miguel was very friendly and professional, He answered all my questions and made the whole process very easy. The unit was clean inside. I’ll update this review after I have been there awhile.
Very knowledgeable and quick with service
Miguel help me get the right unit and answer all my questions highly recommend ☺️☺️
30 dollar increase 3 months in and another 20 dollar increase 6 months later. Total of 50 bucks more in less than one year with these folks. BEWARE
Miguel was so helpful. I was having issues booking online, but Miguel called me and helped me over the phone and I was able to come in and complete my reservation in person very friendly and highly recommend.
Miguel helped me amazingly
I got helped today by Miguel who was very helpful and knowledgeable about the units which allowed me to pick the right one for my needs
I have had a Storage unit for several years now at San Juan Cap Public Storage and LEE was more than helpful finding me an additional Storage unit to suit my needs requiring enough space .
He is very knowledgeable and concerned about someone having a pleasant experience renting a unit at Public Storage !
Miguel help me with my new storage frien8fast and super clean facility thanks five star service.
Miguel was very helpful with the rental of my 2nd unit.
Miguel, was super friendly and informative. I'm happy I chose Public Storage
Exelen service Miguel is nice guy Miguel is very helpful.
Amazing staff always helpful and prompt
Miguel at Public Storage San Juan Capistrano was super helpful and very pleasant to work with. The facility was very clean and we felt comfortable renting our first storage unit ever at this location.
Miguel was helpful and friendly. He was happy to show me a potential storage unit which ended up being perfect for our needs. Thank you!
Jonathan was super helpful and patient. This was our first time using Public Storage and we would highly recommend this San Juan Capistrano location and specifically “Jonathan”.
Friendly fast service all my questions.
Olga helped me.out and was great! She helped me get all set up with my new unit. She took care of getting the lock fixed and the unit all cleaned for me and even called to let me know when it was all ready; she was fantastic to work with. Amazing customer service Public Storage!
Miguel is very helpful always knows the answers to my questions and keeps the property very nice clean and feels safe here for our belongings highly recommend best storage in San Juan Capistrano.
Phenomenal costumer service from Juan Miguel no questions left unanswered.
Miguel was really helpful with getting a unit. Really polite and friendly. Highly recommend!!
Miguel helpwd us very nice was very helpfull.
My wife has been a customer of this facility for over 4 years. We have never had any companies or difficulties with this storage facility. Do to the rate increase we had to move to a smaller unit. Miguel is the only employee we worked with. He is not been very helpful during the move to a smaller unit. He's very rude and disrespectful to my wives. He tries to avoid answering any question she wants answers. He also lies about things he has told her from Previous conversation she's had with him. He has not been very helpful during this process of us moving to a smaller. He is a totally different person when i'm present with her. It's unfortunate it's a great facility he's just a bad representative of that company.
Miguel was very helpful and a smooth process.Thank you
Niguel was very helpful help me with all my questions and this was the best part of moving the rest was so stressful thanks.
Miguel was awesome to work with. Very informative and polite.
Miguel very good guy helped out a lot
Miguel was very helpful and answer all my questions super friendly staff will highly recomend.
Great customer service! I called and was given all the information I needed. Went in the next day and was helped by Miguel. He was able to help me pick out a storage unit for all of our belongings and was very knowledgeable and kind in helping us with this. For my first time ever getting a storage unit, Miguel was able to help us and answer all of our questions like nothing. I definitely recommend getting a storage unit here!
came to pick up an auction unit during open business hours, nobody there, no answer on phone, not professional at all
I don't know why, but I got maybe the worst and most disrespectful service ever at this place. Was pressured into getting a unit over the phone with promises I could upgrade or cancel. Then when I tried to upgrade I was told I couldn't do it over the phone and when I called and left messages they were never returned. I called the next day trying to get ahold of someone. Then after I complained to corporate someone finally called me back to tell me that I need to act like an adult and honor the contract I signed. I guess I should not have trusted all the promises of the salesperson. Good $400 lesson.
Nice spaces and the staff are polite and courteous.
Miguel was very helpful and polite and conversational and professional.
Miguel was very helpful and friendly.
Miguel was nice and very informative great worker.
Miguel was teriffic with helping me close my unit, highly recomended location!
Great with all information needed and super fast setup
Miguel help me with my unit I just transfer to my new spec will be staying with aPS thanks
Needed a storage unit quickly for my client. They are great here.
Miguel was pleasant and knowledgeable. The facility is very clean too.
Nice quiet place. Close by my house I got put on a waiting list and as soon as one opened up they saved it for me and I was in there happy to be here great place gates are open all day until they close easy convenient and the staff is really nice
Miguel help me so quick and fast … he is awesome
GREAT CUSTOMER SERVICE ! Fran is the best. When dealing with storage is a nightmare. Fran's sweet and friendly attitude make it a little better.
Miguel was friendly and had answers for all our questions thanks.
Miguel very helpful and was able to get me a storage without any issue. He explained everything perfectly
Miguel was very helpful and friendly … would recommend using this place to anyone !!!
Miguel help us find the ring unit drive up for our business and explained all benefits for this location than you very much.
Miguel was very professional and property is really clean,
Miguel help me with my payment very helpful ⭐️
Miguel was great and answered all questions I had.
Miguel assisted me with my new rental space
Muguwl help me get my ID verified and sgiwed ne ti my space answer all my questions thanks.
Miguel was very helpful and fast best service ever.
They were excellent at addressing my storage needs. Hire these people!!!
Miguel me a ayudado a completar mis pagos y da un muy buen servicio.