Nita and Donna were great! True professionals who accommodated every question and assistance despite showing up just before closing.
Had a good experience renting a unit at this location. Donna answered all of my questions and was very helpful. Thank you!
Donna and Rob really helped in a very unfortunate circumstance. They not only transfered our unit to a "drive up" they accommodated use for our inconvenience that we experienced. Due to the call center rep not giving an accurate description of the previous unit we were unable to put our motorcycle in the unit as it was not "drive up". Donna and Rob displayed curtious acknowledgement and understanding. They had a genuine want to make things right. Exceptional customer service. Thank you Donna and Rob for helping us out. You went above and beyond for us today!
Donna was such a great professional , great costumer service and very kind !! I love this new administration.
Great customer service and experience
Amazing location, love the ease of access & the extremely nice front desk miss who helped me out, unfortunately did not catch her name. Thanks again, I appreciate the professionalismn.
Excellent service! We appreciate all the help we received!
Rafa and Janel were a great help to secure a storage unit for the summer!
Janel thank you for all the help!
Definitely loved my rental experience here, safe, secure, affordable, conveniently located an excellent customer service. Special thanks go out to Janelle the kind young woman who assisted me throughout the entire process!
Helped so much and even had a lock for me !! Will use again !!
Thank you Janel! Super helpful
The process of finding a storage unit can be very stressful, especially during a time when so many college students are moving. The service provided helped to ease my stresses. Janel was absolutely lovely in helping me and my girlfriend out. Couldn’t recommend the place more for its convenience, proximity, price, and quality of service. :)
Gracias por el servicio. Es un gran lugar para rentar bodegas.
Thank you Janel for a great promo and your customer service and experience :)
Hey Janel,
Thank you so much for so much for all your help for getting us a great promotion for all the kind words to the amazing job!!!
I have used this facility for many years for my short and long-term storage needs. The place is always clean, well-lit, and the staff, particularly Janel, is always very polite and helpful.
The NSA Storage space is clean, secure, and backed by great customer service. Janel was patient and took the time to answer all of my questions throughly, making a smooth and friendly experience.
Great experience with this storage facility! The staff was friendly, the place is clean and secure, and the whole process was quick and easy. Highly recommend!
I highly recommend SecurCare Self Storage on El Cajon Blvd! The entire process, from setting up the rental to accessing my unit, was smooth and stress-free.
The biggest highlight is the incredible service provided by the Property Manager, Janel Hernandez. She was extremely professional, welcoming, and helpful, taking the time to answer all my questions and ensure I got the perfect size unit for my needs. Janel's dedication to excellent customer service truly makes a difference.
The facility itself is very clean and secure, and the pricing was affordable compared to other local options. If you're looking for clean units and reliable service, ask for Janel—you won't be disappointed!
Janel @ SecureCare Self Storage made me feel welcomed and safe entering the premises and office. Janel obliged my request to view possible spaces.
I didn’t feel pressured to make a purchase right away, rather, she suggested looking into a storage that suited my specific needs and that I was comfortable with. As fate may have it, I returned a few days later to a storage that I am indeed comfortable with and which suits my storage needs.
If in the area, and in need of storage I would recommend SecureCare. The security measured in place and physical confines of storage have me believing that I made the right decision.
Thanks Janel. See you around.
Janel showed great customer service and excellent reliability
Excellent staff and storage place.
I had great experience thank you so much Janel.. only paid 29 today and great monthly rates :)
Janel helped make the system so easy to use. Was able to check out the space and sign within 20 minutes. Easy to use and simple to get what is needed.
Thanks to Janel for your help great and professional service.. looking forward to continuing business with NSA!
Excellent service good communication and manner thanks Janel
Been using this storage for a couple of years and its been essential for my business needs. The customer service is top tier especially janel in the front office.
Janel at NSA Storage was very helpful in guiding me and assisting me in choosing the best storage unit for my needs. She made the process easy. I highly recommend her.
Thank you Janel got in a great special for the first month of 46 dollars and monthly rates after that are great and clean facility great customer service!
Thank you Janel this place has been good to me and my stored goods she very helpful and professional
I’ve had a great experience at this SecurCare Self Storage location! The property is clean, well-maintained, and in a super convenient location.
Janel, the manager, has been incredibly helpful from start to finish. Her customer service is amazing — she’s friendly, knowledgeable, and always willing to answer any questions. She made the whole process smooth and stress-free.
I truly appreciate her professionalism and the overall experience here. Highly recommend this location!
Thank you janel I only spent 60 dollars oit the door today and 50 dollars monthly after that.. I look forward to keeping business here
I had an excellent experience with the customer service team. Janel was incredibly helpful on the phone, patiently explaining the storage process. The building and surrounding areas are spotless, and the interior is brightly lit, making it welcoming—much nicer than other places I've visited. I also appreciate that there's always a cart available at the entrance. I highly recommend this storage facility!
Jannelle helped us and gave us all the info we needed and helped us get a good deal ! We were a little lost on what size to get for our belongings so it was nice that she gave us a tour as well to help us get an actual visualization.