Public Storage Self-Storage Units at 1925 54th Street, San Diego, CA
5'x10'Online only price$ 104/moSmall 5'x10'
$ 104/mo $129Best Price LabelHurry!
- Inside unit
- 1st Floor
10'x10'Online only price$ 170/moMedium 10'x10'
$ 170/mo $212Best Price LabelHurry!
- Inside unit
- 1st Floor
10'x15'Online only price$ 232/moLarge 10'x15'
$ 232/mo $289Best Price LabelHurry!
- Inside unit
- 1st Floor
10'x15'Online only price$ 268/moLarge 10'x15'
$ 268/mo $334Best Price Label2 units left!
- Outside unit
- Drive-up access
10'x20'Online only price$ 275/moLarge 10'x20'
$ 275/mo $343Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 357/moLarge 10'x30'
$ 357/mo $446Best Price Label1 unit left!
- Outside unit
- Drive-up access
10'x35'Online only price$ 389/moLarge 10'x35'
$ 389/mo $487Best Price Label1 unit left!
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near San Diego
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
San Diego Storage Units Near I-805 and State Route 94
Storage units in San Diego are just off Euclid Avenue east of the I-805 and State Route 94 interchange. Indoor and outdoor storage units are available in a range of sizes merely 4 miles east of Balboa Park.
Golfers who love to play Balboa Park Golf Course can tuck away clubs in a 5x5 storage unit just 5 miles from the venerable public course with its panoramic views. Sam Snead holds the difficult course's record, but you can try to come close to his score.
Webster Elementary School families and others close by can store all their recreational gear in a 5x10 storage unit. Behind the athletic equipment, toys and beach gear, stash your holiday decorations and other rarely used items.
If you're renting out your place short term, a 5x15 storage unit will hold two rooms of belongings while you are away or residing elsewhere. This is also a great size if you need to clear out space for a new member of the household, and you can tidy up all your closets while packing things up.
Residents sharing an apartment at nearby Home Gardens can store duplicate furniture in a 10x10 storage unit. Couches, loveseats, entertainment centers and dining sets can be packed with boxes and excess kitchen equipment until needed again.
An outdoor 10x15 storage unit is ideal for long items such as kayaks or standup paddleboards. With drive-up access it's easy to load and unload for regular paddling trips on San Diego Bay or Mission Bay. This size unit is great for clearing out your garage and getting the cars back inside.
Homeowners near Manzanita Canyon that are planning to remodel can store five rooms of furnishings in a 10x20 storage unit until the project is completed.
Newcomers to San Diego can store their belongings at this storage facility while house hunting near Balboa Park.
San Diego Public Storage has a range of solutions for your storage needs.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 820)
Thank you Brianna and Victoria. You guys were very helpful.
Victoria fue muy hamable y dio buen servicio.
I just want to say Brianna was very kind nice and helpful and she she deserved employee of the year she's really been helpful behalf of f 103 we thank you for have her as a employee
Victoria provides great customer service.
Great customer service from Victoria
Great service from Victoria.
Victoria fue muy amable, gracias por su pasensia
Brianna really helped me out a lot. Please tell her thank you.
Great service from the young lady Victoria
Buen servicio de las muchachas Victoria y Brianna.
Victoria is very helpful
Victoria fue muy amable
Viçtoria is very knowledgeable and helpful.
Spent all day trying to find storage and getting yanked around. Showed up and Victoria was incredibly helpful and gave me the experience I was looking for. Quick, easy, and efficient!
Brianna here on the 54th/Euclid Ave office, was very helpful and knowledgeable about the units , she also recommended moist catcher for my clothes. She was friendly and courteous. Thank you Brianna
Thanks Victoria you are very helpful
Buen servicio victoria
Victoria is awesome, she is always helping me. I miss Jenny too she was great.
Victoria is very helpful thanks for assisting me with the App.
Thanks Victoria for helping me with the App.
Thanks Brianna and Victoria for all the help.
I stopped at public storage on 54 just looking around and I was greeted with a smile that was so welcoming. Dawn was so great she was patient and explained everything to me being my first time at any storage facility. She took the time to show me units and my options with no pressure. I knew then, this is the place to be. The place was clean and maintained to the highest. Thank you again and again Dawn.
Victoria helped me and gave me excellent service expecially with my disability being patient. Thanks Brianna for putting a smile in my face. Will definitely recommend
Victoria is very helpful and understanding. Thanks for helping me get my unit situated.
Dawn provided great service. Thanks Victoria for helping me with the App.
Good spot to storage your extras
I love this public storage experience. I have been a client of public storage for over 20 years. However this is a different experience I have a team here that actually takes care of me and I so appreciate from management a.k.a. Victoria to all of the ladies that assist her they take great care of their clientele. Their environment is extremely clean and I always feel safe when I am on the premises. This also allows me the security that my stuff is also safe. Great team great experience I definitely recommend to all.
Well run facility, but the rent is very high..
So my storage unit was broken into.. the lady told me this was the 4th time it has been broken into. They do not warn you at all if a storage unit has been broken into before. You pay insurance and I couldn't get anything for all my stuff that was stolen because I didn't have pictures or receipts of my items. They could not move me into a different storage unit after mine was broken into. I moved out my stuff completely on the 1st. They changed me full rent for one day. Do not trust this place with your stuff. They only have one camera and it's near the gate, No where else on the property.
Have had 2-3 units for 5+ years. Staff are always polite & professional. Premises are kept clean. Have never had a problem with staff. I can highly recommend them!!
Fast and friendly service.
Sheena was a great help with choosing our unit she showed us a few and gave great advice
Staff is great :) wish it were open later in the evening though
Muchas Gracias Victoria.nos ayudaste en todo.eres muy amable.del 1 al 10.te pongo un 🤔🤔🤔🤔😁😁😁10 gracias..
They never answer the phone their never in the office when needed where r they
Sheena was very helpful! Great customer service
Easy to get started
Sheena was the best and very helpful.
Best place in the world to live your belongings safe and so clean .
Sheena was amazing and very helpful great customer service.
The customer service at this location is awesome the site manager Vikki was very helpful respectful and professional. She goes above and beyond detailed everything about the facility. From security checking the storage rooms making sure the doors are all locked and secured I feel safe to leave my personal belongings at this location. Thank you!
Victoria is excellent good sell lady. Very helpful.
Crystal has outstanding customer service. She delivers and makes a difference with her customers. And exemplifies outstanding customer service. #1 in my book. She deserves a raise ❤️
Booked it online , easy check ins , and super amazing and friendly staff , thank you so much Crystal for your help
Crystal and Jenny great help excellent customer service
Crystal was phenomenal! Thanks for your help! First time renting with Pubic Storage and it went so well couldn’t ask for better service! Thank you.
Crystal gave good service helped with the app
Victoria is very helpful.im satisfied with the service.
Cristal explained everything down to detail and has me ready and out in no time.
Crystal was amazing! Super helpful service
Crystal and Victoria always nice and very helpful
Victoria and Amaya
Victoria and Amaya provided excellent service.
Crystal great servise
The staff here is so helpful. When I had a stressful situation involving missing keys, Crystal reassured me and helped me to quickly take care of it. Wonderful customer service!
Crystal gave good service and helped us with our questions
Great customer service! Crystal was completely understanding and helped me navigate the app! I appreciate all the help!!
Awesome place. Great staff. Reasonably priced.
Crystal provided good service
Crystal was very polite and professional, she helped me set up everything on the app and went over the apps features with me, she was very knowledgeable, helpful and answered all my questions.
Victoria gives great service all the girls are very helpful.
What's the size and rates
It been a hard time with this storage
Crystal was very helpful trying to help me with the app. Very nice and friendly
We were helped by Crystal. Super nice and friendly. Kindly, Answered on our questions! Also, I love the app that allows you to access your account and unit with a click of a button
Crystal gave good service very helpful
Rebecca and Victoria are Outstanding Representatives of your company. They provided excellent customer service from beginning to end and made me feel at ease in my time of need/transition!!
Victoria is very helpful and polite
Crystal was very good and helpful.
Jenny- it’s very sweet. She help me step-by-step walk me to the unit so friendly with my daughter. Amazing customer service!! I would definitely continue using public storage just because of her awesome customer service.
No hassle, super fast and easy access, you can do everything on an app if you want to or walk right into the office where the ladies there are hella cool and easy going. They were always happy to help me no matter what time of day, even minutes before closing they welcomed me in and helped me with everything I needed. I Am truly grateful for the kindness and patience they showed me.
Jenny and Crystal were very helpful. Great customer service and they helped me find the unit that I needed!!! Thank you Public storage for having great employees!
Crystal and Victoria we're very Nice. Great customer service answered all our questions
Crystal and Victoria were very nice and helpful
Victoria muy buena atención muy amable
Crystal was very nice and helped set up the app
Crystal was very nice and helped me with the app. Great customer service
Victoria provides great service, appropriate all the help and patience
Front desk assistant Victoria was very friendly and helpful fast and just knew what i need she was amazing thank you for your service .
Thank you crystal!
Crystal was nice and helped me with the app
Crystal was very nice and helped set up the app
Crystal was very helpful and efficient
Good service good person
Jenny gave me the best service at Public storage!
Ladies always have a smile and very helpful
Very Nice staff. Property is always nice and clean Victoria, Jenny and Crystal are always nice and helpful
Victoria is very helpful and provides amazing Service. Highly recommend this clean facility.
Victoria was very helpful and provides great service.
Beautiful and pleasant staff very helpful
Staff is very helpful,Professional and very knowledgeable.
Victoria provides great service
Crystal and Jenny were very nice and helpful
Victoria, Jenny, and Crystal are the best! Always very helpful and keep me informed when stuff happens! I highly recommend working with them!
Absolutely the best place to store you things. Great service, great people, convenient! Jenny you are so awesome!
Crystal was outstanding and patient with myself and my son! Absolutely recommend
Really awesome customer service. I call in the afternoon and had an appointment set up right away, got to this site to check in and VICTORIA was amazing. Took me to a few units to see what fitted my needs, did not rush me and helped me understand everything I needed to know. I feel really comfortable leaving my things with them after meeting the team. Good job team public storage👍
Victoria and Jenny where very helpful in everything
Great service. Bailey was awesome and made getting started super easy.
Victoria was very helpful
Great service from Crystal perfect storage
Thank You Crystal now I have a secure space to put my belongings for my sudden move ! Very helpful and informative ! Cheers to beginnings of 2022
Crystal and Jenny were very helpful and friendly.I appreciate the service
Crystal provided great service !
Crystal provided excellent service. She was knowledgeable, patient, and courteous. Great employee
Crystal provided good service
Crystal was outstanding she helped me within 20 minutes! I highly recommend this property very nice and very helpful!
Crystal and Jenny are lifesavers. Helped me with any difficulties due to bank. Great customer service
Crystal gave good service.
Crystal and Victoria are so customer service oriented and it was refreshing during such a stressful moment in our life. Thank you both!
Victoria was very helpful and kind. Couldn't of done this with out her. I would like the boss to know she deserves a raise as she helped a very confused and frustrated man. She is the best and needs to be compensated.
Crystal was very nice and helpful
Public storage is the place to be, employees are so kind feels like home. I love it the girls are wonderful. Victoria and Jenny
...hola quisiera saber, si también tienen espaciós para guardar un automóvil?...
Crystal was very helpful thank you for showing me the app and all the info needed
Jenny and Crystal helped me set up the app and showed me how to use it
Jenny was extremely helpful and caring. This place is great.
I would like to thank public storage for the wonderful people they have at 54th location. Victoria and Stephanie. In my Most stressful moments they went above and beyond for me.
Crystal gave good service
Crystal was very helpful and knowledgeable
Crystal made the process extremely easy and fast. She was very knowledgeable of all the process.
Crystal was awesome big help during a tough time thank you!
Crystal was very helpful and courteous and professional. I would highly recommend public storage at her location.
Crystal was super resourceful and timely with attending to me
Customer service was amazing! Very accurate and service was quick.
Crystal was very nice and helpful with setting up the app.
Oliver provided great service.
Received great service, great support and great customer service from Jenny and Crystal
Yes sir Victoria was very helpful. And crystal explain to me additional access to the app how to get access to the gate without having to get off of my vehicle.
Crystal was very helpful and understanding. It was a good first time experience for me. She’s very nice.
Crystal did an excellent job and a great and pleasant employee
Crystal was awesome and fast at helping us :)
Victoria always provide great service. The ladies are always nice
Victoria, and Stephanie were very helpful and fast. Thanks so very much for great service!!
Jenny was extremely friendly and transparent as far as what I would get and pay. She was helpful and a great person to talk to. I will definitely refer friends due to her kindness 💕
I'm so impressed so good storage and good employees....crystal thanks for you assist us...
Victoria great service and very nice
Victoria was kind and helped me with the App.
Victoria dio buen servico
Racheal and Victoria provide great service.
Victoria is very nice and sweet and she does a great job. Thanks for helping me with the App.
Great friendly customer service!
Victoria and Crystal provide great service. Thanks for helping me with the App.
The employers with very courteous and informative
Victoria provides great service.
Victoria was the person who helped me out! She is very professional and enter Acts very well with customer. She is a great asset to this company!!!
Victory is so awesome and very helpful and amazing customer service. Very knowledgeable, and polite
Victoria was very professional great service
Thanks Victoria for all the help with getting the unit I need and the App. Great service she provides.
Victoria da buen servicio
Victoria me ayudó mucho.
Muy bien servicio de victoria y Jenny.
Victoria is excellent thanks for helping me with the App
Brian and Jenny are the best and very helpful
Staff are very helpful and storage unit is clean and straightforward. They helped me out today with a transfer and even offered to put in a rent decrease request for me. Called me back promptly and remembered me when I came in. I plan to keep my unit for a long time.
Victoria is very professional helped me get the space I need and helped me get the APP. Great service
It's a pretty convenient location, very clean and nice, as well as affordable depending on size of space. Easy access.. Customer service was good as well.
Victoria is very professional she does an excellent job. Very helpful, she called me when the space became available and help me setup App.
Very very friendly employees and very helpful thank you Natasha and Victoria
Victoria was very helpful
I never posted this or even know who is Victoria!!! The audacity! Smh
Thank you Victoria for helping get a storage and PS APP.
This is my second time in a year I had to rent a storage. Each time Jenny has had EXCELLENT Customer service. Thanks
Thank you victoria for helping setup the PS App.
Is Music rehearsal allowed on the rental space?
Excellent customer service!! Thank you!
The service was great and they had my unit reservation ready for me. The office manager contacted me to confirm my reservation. I was very happy with the service that I received. Great job.
Victoria was very professional and very helpful.
Jenny is great! Thank you!
Buen servicio victoria
Always polite, pleasant. Clean environment
Cuánto cuesta la renta por mes
Victoria da buen servicio. Recomiendo este lugar.
Jenny and her team have made my experience with Public Storage an outstanding one. Always friendly, always helpful, and have provided me with sound advice more than once. The property is also incredibly well maintained, making the choice to leave your belongings at this location a smart one.
What a great team at Public Storage on 54st in San Diego. The management team Jenny and Victoria came to my rescue putting a huge refrigerator through the main storage door which I would never be able to do, and no friends to help. From that point all the way down the hallway we pushing this big unit to my unit. Great work ladies job well done. I’ve rented storage units from A-1 Storage before and I could never get help from them just poor customer service and allot of wasting talk. Thank you Public Storage !!!
Jenny was a very helpful & knowledgeable thanks for being Awesome!
After a long day of searching for storages, came my last choice and had great customer service from Ms. Jenny. Thank you Ms.Jenny for being so kind and courteous!
Thank you for the great service Jenny and Victoria!
Victoria provides great service. Very satisfied with my storage.
1st timer using a storage and the custpmer service could not he better. Jenney was very helpful and made the process very fast and easy.
Staff was very kind and helpful. The service was fast and easy. I am very happy with public storage
I was in need of a storage unit not available at other location and getting one in this location was a price change. They were able to price match
I love my storage unit! The price is good. Upon renting Jenny was very helpful and is polite! She is a keeper. Thank you!
Hannah is the best employee!! She was super professional with my walk through for my storage unit! I was thinking about using other storage locations but after Hannahs excellent customer service I chose this unit without hesitation. Unit was also excellently priced at 130$ a month for 8 by 10 foot unit. There is no climate control but they offer 8$ moisture absorbers and anything else you need for long term storage!
Victoria is very helpful great service.
Professional and friendly
Vicky is amazing!! ❤️
Always clean and always friendly customer service. Jenny and victoria are always there willing to help and also very fast!
We been customers here for about a year now and have never had any problems! Jenny is always there willing to help and with a smile on her face! Wouldn’t go anywhere else!
Miss Jenny was very kind and helpful. Knows her job well!!
Victoria did a wonderful job setting me up,paper work was flawless thanks to her help. Excellent job thank you.
Thank you Jenny for all the help!!
Loved the help from Jeny
Hello my name is Monica and I've been having the greatest service at this public storage specially the first day that I met Victoria she's awesome she was so thoroughly to explain stuff and every time I come she's the greatest especially at this time with everything going on with covid the company should appreciate all these employees Super great service🤗
They offer great service and clean facility.
They dont honor corporate promotion and are way over priced
Victoria is helpful.
Victoria was so helpful and very sweet! Super knowledgeable!
Great staff! Victoria and Jenny were more than helpful. Great storage unit overall
Occupied a storage site at 54th St San Diego location for 8 months. Entire staff was excellent. Victoria attended me when I checked in and remembered my name when I checkout out. She was most professional, courteous and friendly.
I have 3 storage units at this location and I’m very pleased with it! Everyone is very helpful, especially Jenny and Victoria, they both went above and beyond for me. The contactless check-in was perfectly smooth. I highly suggest this location for your storage.
They are the best,
The girls here are very friendly great service
Great service and this place is clean. No rats no roaches highly recommend.
Jenny was a big help she was the one who had helped me a get a good storage. Very professional as well.
Great place. Great location and service.
I have had storage here since 1995 . I paid monthly rate every month that steadly increase with rediculous amounts and now that I had come to get my things to move. I found that my unit was broken Into, it was a mess. I had no knowledge when or how or Anything on this break in and am very dissatisfied with the treatment that I received. I couldn't even attempt to move anything so I shut the door and left. The guard on site relayed that the hallway door had been broken for some time and he also relayed that units had been broken into and said that this site needed cameras. He did look into the unit And he has pictures on his phone that we sent to him. I need something done immediatly. I do appreciate the small gesture to my rent that you gave me but I feel like that isn't enough I feel very violated. I am not happy. The powers that be I invite you to look at the unit.
Great services really helpful in my search for a unit.
Jenny was the one that helped me out. I explained everything and I just remember she told me to smile from time. Very professional and helpful. i did promise my self next time I see her i was going to give her a hug not only did she help me out but gave me some great advice in Life..... Thanks Jenny.....
Victoria is a very hard helpful person She’s always Nice and funny she Helps us every time we come she doesn’t give us attitude she’s always polite she’s a very nice person
WHEN I FIRST CAME TO PUBLIC STORAGE VICTORIA WAS SO HELPFUL & POLIET SHES AWESOME SHE ALWAYS ANSWERS ALL MY QUESTIONS WHENEVER I HAVE THEM SHES NEVER RUDE OR DISRESPECTFUL SHE ALWAYS HAS A SMILE ON HER FACE.
Victoria nos ayudó y nos dio un excelente servicio 😃
Jenny was very helpful and answered all the questions I had
Jenny was amazing 🤗🤗🤗🤗helped me out with all my needs and stayed extra time to make sure I got the unit
Hi my name is Clayton Lewis and today I was at public storageand I really appreciate how I was treated by the manager getting she really did a great job for me cuz I have never knew nothing about self moving but thanks to Jenny everything turned out great thank you
Victoria was very helpful. Great service.
always greet us with smile and there ver friendly
Thanks to jenny she was so helpful looking for a prefect size storage
Very nice service was greeted with a smile
Storage is ok but they false advertise that its $1 first month. And then when you get there... Oh no only for some storage units. False False False advertising
Victoria is very helpful. Recommend this facility.
Excellent service. Highly recommended this storage facility.
I had my items stored here for 8 months and it was all super convenient when I needed to empty my storage. Definitely recommend here and the staff is super friendly!
I was very satisfied with the customer care D'Angelo gave me
Thank you for your help victoria.
Raggedy and expensive ,alsonot enough carts to use :( .
Dangelo very helpful and good customer service
D'angelo was great help Thanks!!
How would it how much would it cost for monthly services for a 5 by 5 storage
So far l have positive results. l feel my belongings are safe here. Everything seems secured and well managed. Most employees are polite and greet you with a smile. 😊 l felt pretty good due to the vibe as you walk in. l was already feeling bad that day due to my situation and leaving my belongings in a strange place. Those smiles helped me build trust and l felt so much better while leaving the building. My 2nd visit when l walked in 1 employee answers my questions in a non professional way totally inappropriate, almost sarcastic. Now lm having 2nd thoughts about leaving my belongings at this facility. Wow! Whatever was heavy on the employees heart she affected the customer. That 1 person can be toxic but l prayed that God has me covered and l want Him to touch the employee.
Best place ever. I love the people that work here. Very bless that I got to rent here. Will recommend this storage to my friends. Friendly people.
Pretty happy with the services provided here by D'Angelo and all the staff they work really hard rain or shine awesome job guys!
Great customer service !!!
Buen servicio gracias Victoria.
Great customer service from d'angelo thank you for being so friendly
The customer service is great,nice people.
Natasha was very helpful
Customer service was excellent. Victoria was very helpful and nice. Four thumbs up!!!! Great customer service.
Thanks Victoria for all your help.
Great service ask for Victoria she is very helpful. Every time I come i see her out in the property cleaning. Highly recommend this storage facility.
Muy bien servico de cliente. Lo mejor es que hablan espanol.
DO NOT RENT HERE! They seem great until you are completly moved in and within 5 months they hit you with a 34% price increase!!! This is PRICE GOUGING so BEWARE! And the increased price will be higher than their regular price posted online!! I tried politely negotiating without success. Now I'm filing complaints with the Better Business Bureau and every review site. GO ELSEWHERE!
Great customer service by Victoria.
The staff are very friendly and helpful. The units are nice and everything is well kept and safe. The only thing I would change are the hours. The gate closes pretty early, especially on weekends (5pm), which can be inconvenient if you work days or are using the weekend to move. Since the gate needs a code to open, not sure why we can’t have access a little later like many other self-storage companies. I wouldn’t take away a star for that though, since I don’t know the reasons for this. :)
Great customer service. Highly recommend this storage facility.
Been with them for 12 years.great service
We recently rented a storage space from victoria with public storage. She was very helpful and patient with us while we tried to figure out how much space was needed. We would definitely recommend..
Victoria is very helpful, thank you.
The employees here have been very nice and helpful. I would recommend this location definitely.
Great service polite, easy to work with. Highly recommended!
Best customer service in San Diego. Victoria is the best.
Jermaine was very professional. He answered all of my questions, and helped me choose the best unit for me. I will definitely recommend this location to friend's and family.
Great customer service by victoria 😊
Buen servicio al cliente
Victoria was helpful in providing us with tips on what we would need for our move and the right storage we needed.
D'Angelo and Victoria were very helpful and informative with not move in. Thank you for assistance.
Cristal was very nice and kind. Facility was clean and perfectly. Value of unit and size was the cheapest in San Diego. Worth the 5 min drive from downtown.
Great service! D’Angelo was thorough and very helpful.
hi my name is Sharon lowenthal I store with Public Storage on Euclid I just want to say you have a worker there named Victoria she is excellent for the amount of time that I've been coming here she is just pleasant wonderful so helpful a great employee I just wanted you guys to know that thank you very much.
Victoria was very professional nice & polite.
Dagelo and Victoria were very helpful and informative in assistance. 👌
Victoria was so helpful great service...
Excellent service! Thanks for everything!!
D’Angelo was superb! Excellent customer service. Thank you!
Great customer service D'Angelo and Victoria are professionals and will take time to explain things until you get it sometimes it's hard for me to get things thank you for your patience
Exelenteee servicio...anos rentando espanol e ingles. ..me siento bien recivido. ..hasta conocen mi nombre. ..siempre pendientes ofreciendo el mejor servicio... Gracias victoria
Victoria has great customer service every time I come in she greets me with a smile.
People working there are very professional, thank you Vicky, La Retha and D'angelo! Great team and great customer service.
I had a really good experience here. I was stuck in traffic and got there at closing time and D’Angelo, still allowed me to still rent the storage space and even allowed me to move some of my stuff there and then. The staff, especially D’Angelo were very professional, friendly and provided all the information I needed.
Great job Victoria
Victoria showed the absolute best customer service possible. She was more than willing to answer any and all of my questions. She made sure I had everything I needed to ensure my items would be safe and secure. Best choice of storage facilities here in San Diego. Definitely recommend future customers of Public Storage on 54th Street in San Diego to go and visit Victoria for any assistance with opening and reserving a Unit. Thanks Victoria for all of your help.
Excellent attendance. If i can give a six star i would. Highly recommend.
D’Angelo & Victoria were very helpful and informative. Thank you for all your assistance with our storage needs.
Laretha was the best. Good customer service.
Customer service was excellent deangelo help with the size of the unit I even went one size bigger....
Diangelo was very helpful and informative. Thank you for the help he provided.
Thank you LaRetha for a very friendly and professional customer service. You were very knowledgeable regarding the questions and concerns that I had. Positive attitude with a home away from home feeling. You turned my going bad day into a great one with your help. Once again THANK YOU SO MUCH.
LaRetha and Victoria gave service that is hard to come by these days and LaRetha helped me into a more effecient unit. Thank you ladies greatly appreciated.
Victoria gave awesome service
I came in with a reservation for a 10x15 unit at $167 a month with the first month at $1. I came in to simply look at the unit to make sure it was spacious enough for my belongings. I left with an updated reservation I never asked for with a 10x10 unit at $181 a month and the first month at $90.50. During my visit he somehow added boxes and plastic mattress covers I never asked for, these items were not simply recommended but added to my bill immediately. I am more than upset and was less than helped I was taken advantage of and will never use this company.Take your business elsewhere.
Great customer service from Victoria
Very satisfied with their service thank you for the help
Meets my needs.
I would like to know, how much is for rent.
Junie was very friendly and competent.
We had a great experience with Dangelo every helpful and his people skills are great
Thank you Victoria for your outstanding professional customer service. And La-Retha as well. You've put a smile on my face on what was a funky day. I look forward to seeing you both in the office. Blessings, Denise b.
victoria is very helpful recommend this srorage facility.
Victoria has the best customer service. My first time of getting storage and the experience was great she even help me protect my items.very satisfied with her service highly recommend this place if you are looking for storage.
D'Angelo was extremely helpful and kind, very calming for someone as stressed as me. Thank you D'Angelo!
Great customer service, Victoria is the best wouldn't want to store anywhere else.
I was very satisfied with the customer service from Natasha and Victoria due to the follow up by call me when a unit became available.
Victoria was very helpful she showed us the space that we were going to get and answer all of our questions. Very warm and friendly.
Victoria was very professional and answered all of our questions. We are happy with her customer service
Very good job.excellent service thank you Victoria
Victoria was so helpful and nice
Victoris gave EXCEPTIONAL SERVICE.
Good prices. Friendly staff.
Angel was a angel😇..Very nice, efficient and helpful!!
Excellent customer service. Natasha was so awesome and helpful! Thanks so much!
Friendly staff that is genuinely caring for customers
LaRetha was very helpful and sweet. Right away we were welcomed and she led us to exactly what we were looking for. Great service definitely recommend them again! Also the prices are unbeatable here very cheap to move in and she was very knowledgeable on what would work best for our budget so we don’t bite off more then we can chew. If your looking for a storage definitely come here
Angel was,very nice and helped us out alot.
Victoria was very helpful and provided great service
Angel provide excellent service
Excellent service felt like family always got quick help and good laughs
Very professional, positive, and polite. 7.5 star action✨
Cheaper than most storage facilities.
Natasha was AWESOME! Great customer service Especially on a holiday!!!!
Laretha was one of the nicest helpful person I've met in a long time. She help me understand everything and I really appreciate how pleasant she made this first time experience for me. Glad I Came👍
Victoria and Laretha have excellent customer service with a smile. Positive attitude and very helpful. I recommend this place.
Bass customer service I ever had! Thank you Soo much! Laretha! Have a good weekend! ✨🙏🏾💯
Victoria was very helpful. She made everything much easier.
Laretha was amazing and super helpful!
Attending to my needs, this place was great. Prices and monthly hikes are ridiculous.
Victoria fue muy amable excelente attencion quedamos muy contentos.
Great customer service from Victoria. Easy process.
I really enjoy Natasha personality. She related too me. She took the time to show me options.
Great customer service. Highly recommended.
Victoria was awesome , super helpful and informational. Great service all around and she is so gorgeous!
Gisel is great thanks for the storage
Rep assisted me very fast and efficient
Costumer service was great, Angel and Cyndi were of great assistance! I highly recommend this location.
Sovenia is very nice she always works with me and helps me when I need it
Natasha real friendly and helpful thank you!
Excellent customer service Ty da business I recommend her to everyone very patient speak very clearly 5 stars for me
Anthonette gave me excellent service today
Ty gave amazing service and made my move in as easy as possible thank you so much
Ty she was a good help
Picked up my first storage unit today with a killer deal provided online from public storage's website! Victoria made the sign up quick and easy, she was very informative and helpful with the questions I had. I'm looking forward to using my first unit :).
I am rating the service which was great. Sovenia was very nice and explained things clearly.
Do you accept paypal
Amazing service and great spaces. Very helpful employees!
Moving can be stressful. The manager Sovenia was very patient and helpful. She reviewed various options with me and did not get upset as i went back in forth with my decision. She was determined to help me find what I needed within my budget. She is awesome!!! Im not sure what they pay her but give that woman a raise. She earned it working with me!!
D'angelo was great!
thanks for great service TY!
Fantastic Service!!! Super helpful and took a lot of time with me to find the right size unit!! D'Angelo and Tyondrea provided excellent customer service!
Awesome personnel. Great place. Clean.
Awesome storage facility. Nice people
D'Angelo was very helpful and courtious. He helped us find the right size and price. We appreciate the professionalism
Front office workers are not very inviting and always seem to be bothered by you asking questions.
Anthonette was so pleasant and helpful today! She was very knowagable, and informative about her job. The space was very clean, and she went over all the info thoroughly, and I am very happy with my decision! As an added bonus we share a middle name! Great service!
It was really great
You know I have to be honest, I was a little upset how much money they make you pay up front. They say it is half off first month but after all the hidden charges it comes to even more than the monthly price for moving in. I don’t understand why they have to charge you $45 for administration and a lock. That is outrageous! But on the fair side, the storage is pretty nice.
Public storage staff has been exceptional. They were so helpful and friendly.
Andre Jackson at the Federal Blvd location was entertaining, informative and fast. He made it a very uncomplicated experience. It was the easiest part of my day.
Great customer service
Anthonette is awesome and made switching my storage unit and pain less and saved us money
Anthonette is awesome! Very knowledgeable and kind.
Yeah I had great customer service and support, very knowledgeable in my beeds.
Very excellent service.
Okay wood service. ANTHONETTE.
Good and helpful staff.
Great customer service. Anthonette was awesome
The staff was amazing, they were respectful, couteous, and willing to go the extra mile. Ms. Milly and Ms. Antonette dilivered excellent customer service.
Worst facility that exists if you want your possessions protected. The tenant of the unit behind mine, knocked a section of the wall separating our two units. Crushed a section of the wall causing it to collapse into my unit and destroy family heirloom antiques. I had purchased the highest limit P.S. insurance policy they sold. I tried to file a claim and the rep said it is not covered. That that type of damage is not in the included causes or the not included causes, therefo...re my claim was denied. Then you would think the liability would fall on Public Storage. But of course they manage to screw you, by their contract stating on their contract that I am personally responsible for any loss or damage to my goods. I personally assume all risk of loss and Owner is not responsible no matter how the loss or damage occurred. Is this where you want to store your important possessions? I sure hope not.... Renters beware. The insurance they sell has a loophole, and they use it. Worst company I've ever rented from. CAUTION. All public storage facilities will use this same excuse method. My unit was in Oakland Park, Florida. See more
Easy to book online, very clean. Friendly and informative service.
Anthonette was very helpful and very understanding about my billing issues.
When I came by to look at a unit the lady's in the office were exceptionally friendly and very helpful I will be visiting by this area very soon, I also will recommend this to anybody looking for a unit as well.
They are extremely helpful and are professional in attitude all the way. They have some of the lowest prices for the area for storage also. I've been with them for over 6 years now and I've always felt safe and content with them.
Sovenia service was awesome. She reeally helped me find the right size and the price was good too!!!!!
Antionette was amazing. She found me exactly what I needed for what I have. There were two other lovely ladies as well. Thanks guys
It's clean service was awesome, Anthonette the manager was helpful and very nice. She answered all my questions and did what she could to give me the most for my $$$$$$
Sovenia was awesome!!!!
carlos tiene hestoris en espanol muy baratos
Millie, provided me excellent service.
Slovenia did a great job
I had the Best Customer Service! Carlos and Trina were so helpful Carlos helped me pick out the best unit for me to rent Trina listen to my corny jokes. They were both so helpful!!
I made a online and recieved a call from Milly very quickly. She was very nice and professional. Upon arriving at Public storage I was greeted by both Eddie and Milly with smiles on their faces. Eddie took care of me, he was professional. I would recommend this storage facilty.
I have had a storage here for quick some time. All the employees are very nice and helpful. I started with three units and have worked my way to one. It has been a lot of work but the Sovenia, Cyndy, and Carlo has made the experience a pleasant one.
I came yesterday and due to an emergency was unable to get the unit at that time. I came back today and the staff remembered me and had great customer service. Moving is never fun and they made the whole process easy and worry free. Thank you to the staff at 54th!
Cyndy and sovenia were extremely nice ,very fast and helpful service. Highly recommend this storage facility if you want excellent quick service. Thanks alot for all help
Cindy and Carlo were really easy to work with. I came on Sunday thinking I was wasting my time and boy was I wrong!!! They showed me a few units and gave me plenty of options... I couldn't ask for anything more! I'll be sending all my friends and family their way no doubt. Best value in town hands down
Very friendly staff ! Katrina and Cindy had extraordinary customer service skills.
You are great and better
These Public storage units are an agreeable distance to the highway.
Five stars for Public Storage they are honest respectful and helpful they give your honest opinion about things that you need to know I respect to the storage from the workers to the bosses they respect me and my children that are here but also respect things that they do for me in the public storage thank you for allowing me to be in public storage me and my mom I'm grateful and thankful for allowing us to be in public storage
Cyndy was very helpful in making this an easy , smooth process . I was worried it would take a long but i was in and out with no complications.Thanks Cyndy. I just hope im spelling her name correctly .
I had a good experience here. Sovenia was very friendly and made the process very easy. This is my first time using Public Storage but will not be my last. Thanks Sovenia for your help!
Awesoem simple and easy
Cyndy is the best
Cindy had excellent customer service skills. She was very knowledgeable and was able to answer all my questions. Unfortunately I have to rent at another location....Cindy is an asset to to your company!#
Today's experience was exceptionally great, the sales person that worked w/me was Carlo" I actually gv him a 7 star, very kind, sifficient, patient, very detailed. Just over all grt.
Excellent workers here that make you feel warm and comfortable. Cyndy and Sovenia were great.
Carlo and Katrina hooked me up! Great customer service. I'm one pleased customer. Thanks guys.
Sovena was amazing!! She provided the best Customer Service! She was super enthusiastic & friendly. She was professional and extremely knowledgeable! She went above and beyond to help me find the best storage space. Kudos Sovena!!!
Excent service and really Cyndy and Soveia have extra people skills.it is pleasant experience
Cyndy was very helpful. I was stressed out because the space that i thought would work for me turned out to be too small due to last minute changes. She made it her priority to help me out and make the situation a little less stressful.
Sovenia is very nice and does her job correctly.
Sovenia & Cindy were very friendly and helpful. They both were a pleasure to deal with.
Jorge and Giselle (both amazing managers) that I met today, were absolutely and positively helpful in the process of renting a storage unit with this location! They had a special going for the unit that was going to work best for me and it was amazing walking out of there with half priced unit! Thank you so much y'all!
Had an awesome experience with Public Storage!! Everyone that helped me was super friendly and professional! Definitely would recommend this facility for any storage needs. Wonderful prices and promotions. Jorge was especially helpful!
Jorge provided excellent customer service
I just recently came here to get a quote. This property is clean, safe, and convenient. Jorge and Chang are excellent. I love this new storage im renting. Its on the bottom floor and easy access.
In the time of Stress and confusión public storage to the rescue! Thank you jorge for your great customer service! If YOU need storage this is the place to go. Come now!
Decided to get a space today for my things. I came here because of the convenience provides by this store. Thought it would be a headache but it was an easy process when you are dealing with sufficient ppl with great customer service. Thanks Chang!
The service was great and Chang was very helpful!!
Who ever wants to pay their bill?! No one right? But at this location chang was awesome! Thank you for being professional with great customer service. I will come here to pay my bill for now on.. thanks chang!!!!
A toda madre son todos. Yo lo recomiendo buenos precios. Y amables
Great customer service Jorge treated me great and professionally
This is my first storage space and I have to say I am very impressed with their professionalism and knowledge of the storage business! Thank you Chang and shelsey for going the extra mile to make sure my stuff is safe and secure. If you need a stroage ... come here now!!!!!
Chang is an awesome manager and knows this business very well. I feel safe and comfortable at this location! If u need storage this is the place to go! Thanks again guys!
Jorge and mike were very helpful today getting us a great deal on our storage needs
Jorge and Chang are the best!!!!
Milly is the Best!!!!!! and so is Chang Great team Work 😀
Chang and Wendy was very helpful! I love the new space!
Wendy and Chang good place
The customer service is great polite respectful.
This place is terrible. Seriously. The facility itself is good. It has an electronic gate you have to put a code to get through. My unit is inside a locked building during closed hours so that seems pretty safe. The facility itself is fine. The hidden fees they dump on you by the end of renting a space are ridiculous however. Whatever price you might see initially on the website or advertised are completely bogus. Too good to be true. Aside from that the people running this particular location are completely incompetent. The office is locked during open hours with no one to be seen. My unit was full of trash when I wanted to rent, but it was the only one of that size available. The guy who rented to me, luckily, was nice enough to clean it out relatively quickly so I could use it. Calling the number for this place (so I can ask a question, since I can't talk to someone I'm the office, eventually just ends the phone call when I go through the menus to actually talk to someone. So this all seems like a joke, right? I'm glad to have had a space to store my stuff temporarily, but I also can't wait to get away from this place. (I'm adding one star. Jorge who rented me the unit and who I eventually checked out with also was very nice and accommodating. Also, although there was no sign on the door stating this, maybe one of the times I came and the office was locked was because they were out to lunch? I didn't ask. But it was around noon so a possibility.)
My car caught on fire and the Manager Chang helped me out with this crazy experience! Thank you so much for going the extra mile for the community!
I had the best time with Jorge today. He made sure I had everything I needed to move. He made my experience easier. Very professional and friendly.
Thanks for the help Chang: you are Awesome!
Jorge was excellent! Great service with a smile👀
Came in here looking for a unit and was helped out by Mike. Great customer service and a friendly attitude is what made this visit so good. Will definitely refer to family and friends!!!!
The crew is amazing and the service is magnificent. These gentlemen know their job and care for their customers.
I like it a lot
They were excellent with there sevice and knolegde of the buisness
Chelsa was very friendly and informative and I would recommend Public Storage to all my friends. The storage unite are very clean.
Mike and Chang were AWESOME!!!! On there customer service. I highly recommend this place. Very friendly. Thanks Mike and Chang.
Excellent customer service, Well mannered and pleasant!!
Chang is very professional he treated me with full respect i would defiantly rent here again
I have many treasurers stored for years with the confidence and reassurance that they would be stored safe and secured. This feeling was given to me by Cinammon, one of the reasons I used Public Storage for the length of time....With her not at my location....my treasurers will be removed ... Excellent employees are why customers continue to use your business. Why is she not continuing to be at my location??? You are making a mistake of she is gone for whatever reason!!!
Cinnamon was awesome very informative and thorough.
I really needed a good deal on storage! It was so last minute but they really hooked us up! Great place and even better employees! Great hospitality!
Thanks to cinnamon & windy with great services. Five star jokes all the way
This is one storage I'd recommend for sure. I didn't feel as if I was signing my life away. I understood all the terms and conditions and we found what works best for my situation. Very helpful staff. Cinnamon was awesome. That young lady needs a raise haha thanks again Cinnamon.
Milly has great customer service.
I've had storage units all over California for business purposes. At this specific address, I've had the pleasure of dealing with Cinnamon. Her customer service has been very professional as well as warm and inviting. I'm so greatful that there are still individuals, such as herself, that know what customer service trully means.
I am very pleased with Public Storage the reason for my return after 4 years is because of the service that I received from Rob the district manager. Today my experience with securing another unit was extremely satisfying. Cinnamon's customer service skills were extraordinary, so much so that I purchased supplies that I normally would never have. her explaining the importances of the materials we're very precise and in detail which made really good sense on the reasons for ensuring them. I would give my service the rating of 5 stars over the years and after my experience today it is still improving.
Milly made my moving process so easy.
Cinnamon was magnificent... She helped me with a storage cover and easily explained everything. I've been here before and this time I'm just glad I came back!
Cinnamon was a great help thanks
Cinnamon went above and beyondher pay scale and made my experience more pleasant than I could have ever expected.
Cinnamon has always been there to assist everyone. My area is always clean and she is always be happy to help. She is ALWAYS On top of her job. I am physicaly handicapped and she is a big help.
Cinnamon was so helpful. Thank you so much made my move so easy!!!!
I have multiple lockers here for my clients. Units are clean, secured, and affordable. Thanks
Cinnamon was great! She was enthusiastic and energetic, very personable and fun to be around. I had to return some boxes and it was done hassle free with a smile! I definitely recommend her!
What a great experience I had! Thanks to cinnamon and Chang I had a great time! The two best storage experts!!!
Cinnamon is the best he always remind me about my payment in on time
I would like to thank the crew of 54th and Euclid for always helping me. I have had 3 rooms at this place and cinnamon and chang made sure this time it was just as good. I had a small room and switched to a bigger one for not so great reasons. I got the bigger room and a bomb deal on some boxes.
Cinnamon demeanor was exceptionally good and the service was very good.
Cinnamon and Chang went above and beyond expectations to accommodate me in the process of renting a storage unit. Being that I reserved online and was not aware that my unit was not on a promotion. I was reverted back to another location, which then told me that the unit that was transferred had a giant hole. So I asked to call back the Euclid location for further help being that I was not helped from the Federal location. I am pleased with my service today. Not only did I get your current promotion. I even was given drive up access. That is A+ service
Excellent service, and helpful people.
Cinnamon was absolutely amazing I came with my 3 yr old and she really helped so much take the stress out of the process. I went to 3 other storages before I came to this one and I got this storage because of her phenomenal customer service.....
Friendly staff and very secure . Also very spacious and affordable.
Cinnamon and Chang provided excellent service. ChAng showed me the room yesterday and today Cinnamon rented me room. Both consistent with procedures. Thank you
Cinnamen is awesome, very helpfull, friendly, professional,very informative
She was awesome!!!! Thank you cinnamon for your great CS
My mother and sister both had units here and suggested I go here. I can see why. Cinnamon not only found me the best deal showed me a unit in pouring rain. Customer service A+. Wil definitely recommend others.
Cinnamon provided excellent service
I could have went elsewhere to place my things but the people here are very courteous and patient. they were great and treated me kind.
Omg my experience was great ...cinnamon was so nice and helpful it really made my stressful day of moving easier ...chang showed me the property and made sure i liked the unit ...i will definately recommend this site
My experience at Public Storage is and has always been exceptional with Cinnamon Chan I started with Cinnamon and get the Awsome customer service. Just great people at times when your in a post on to need storage it's not necessarily a good place in life but when people can make you feel the Sun is shinning despite the rain it's a great feeling and that's accomplished here at the Public Storage. Much appreciated . Kiesha Mlller,rather I'm shopping for boxes or storage . I choose this location .
Cinnamon and Chang were awesome!! The process is smooth and you can tell they really care about their customers and do their job very well. Thanks for making moving a painless process!!
Received excellent service from Rachel! Fast and friendly!
Chang helped me out today with a storage unit. He was a cool dude. Very efficient and I trusted that my stuff is safe here. If you need a storage go to the Euclid location they will take care of you.
Best storage place I've ever been to! Cinnamon is the most helpful person I have ever had assist me, very personable and willing to go out of her way, and the only reason I give it a 5 Stars 👌
We came to the public storage , cinnamon was amazing 💋 So helpful & such a people person I love her now . She showed me GREAT costumer service 👌 😍😘
Cinnamon_ provide me with excellent customer service and i was extremely satisfied
More to come gçxxçuyfgfyrtghghfgggghghghgrhhhliarsliarsxxxxxxccxxxccccccccccfccccçffffcgghutriutfftyutgg u erased my conversation but I got it saved
Chang really was very friendly and helped me make move more smoothly
Hi I rent here for good servis. Cinnamon is nice she help my family to make easy for storage. She speak spanish for me for to help me understand. Gracias Canela.
Cinnamon, the property manager, and her staff were very welcoming. Their customer service makes you feel like you're at home. I would HIGHLY recommend this public storage for anyone moving, deploying or just need a place to keep furniture.
Cinnamon has always been one of the most customer service driven people I've met. She makes sure all her customers are happy and satisfied. When I've brought my mini me in she goes above and beyond making sure my needs are met and she is awesome with kids. She's rented me three separate units and she always make sure to inform me of what the best deals and options are to fit my needs. Thanks for all your hard work and we will continue to return here for our storage needs just because of the amazing service we receive every time we step into the office. Thank you so much!
I have used Public Storage on and off for the pass 25 years and I have always been disappointed by the service and lack of professionalism. Yesterday, was the first time in 25 years did I have a positive experience with employees on duty at this location. They were courteous and more than willing to help and provide information. Like the old customer service we experienced 15-20 years ago. I had given up on Public Storage because they have take over ever/purchased every storage facility I have used, and they are uncaring and un-sympathetic when you have a legitimate emergency about a late payment. The just keep tacking on the late fees and are ready to auction your stuff no matter what. I lost more that $15,000 worth of personal belongings and professional sport memorabilia for $469.00 bill, after having back surgery.....they shut down the phones for 7days (no answer-just voice mail) and removed most of the belongings before going to auction. I should have sued. I contacted the Regional Vice President but they did nothing.
This was a great easy streamlined experience. Cinammon was very knowledgeable and helpful, I definitely would recommend this for anyone needing easy affordable storage.
I was new t o the area and was recommended by a friend. From the moment I walked in the customer service was like no other I had before. I've never placed a review but after my experience I have an appreciation for Cinnamon and her staffs hard work and friendly service.
GREAT place for Storage. Friendly people who are also very helpful. If you can't figure out what size space you need, there there to help,
Lucky to have had a good experience! I'll start with what made this a good experience, I got in, unloaded and out in 1.5 hours. The reason this is a good thing and not a bad thing is because of the excellent customer service provided by Shantey AND Cinnamon on Sunday afternoon despite adverse conditions. When I arrived in my fully loaded flatbed I noticed there was a customer already parked there waiting. I proceeded to the office only to find it locked, I read the Sunday Hours and confirmed they were open ~9-5pm and it was 1330. I was scheduled for a noon arrival so I wasn't expecting a welcome party, but someone at reception was a minimum. I waited. Had friends there with me so I had company to alleviate my frustration. While we wait we see customers coming back from the convenience store across the street with snacks... (Uh oh! How long was I gonna be waiting out here!) I'd say it was about 5 mins before I met Shantey as she returned thru the gate with some new customers (guess they were the 1pm scheduled appt). Shantey welcomed me and my friends to Public Storage and apologized for the wait while opening up the office door. She invited us in and offered us water to refresh ourselves while she finished up with the couple she was currently assisting. Happy to see someone was indeed at the helm, and that they were grateful for my patience and empathetic to the delayed service I was still waiting to receive we went back outside to wait... I guess we didn't appear to be very patient because it wasn't long before I noticed a young lady looking inquisitively at my friends and I. As courteous as Shantey had been in our brief encounter, I knew THIS was the woman I spoke to on the phone when I made my reservation earlier, and although she was not in uniform, just the way she walked around the parking lot I knew she was an employee(r). This is where I met Cinnamon, who despite being OFF the clock, saw the line of customers waiting and took the initiative to help! Now that impresses me! Helping out without being asked... for free... on a Sunday... at Public Storage!! I hope your Boss appreciates you because had you not gone above and beyond your duties and Shantey complete my (lengthy) sign-up swiftly, this could've VERY easily been a 1 star review and me going back to Extra Space up the road. Management 1 Star: Why? 1. Long walk to unit (especially if located in the rear). Get a Golf-Cart Despite the pleasant conversation, walking the property to view the units is a tremendous waste of time ESPECIALLY when you only have 1 employee staffed. Who's gonna watch the desk if she has to walk to a unit? If you're OPEN, be OPEN for business an FULLY staffed. I do hope that my next visit I find more than 1 employee on shift, I'm assuming this was a Skeleton Sunday single (wo)man crew (which is a bad idea for a number of reasons even I can think of!) 2. Upgrade your video surveillance system. Period. 3. Expedite/Digitalize the sign up process, there's always a better mouse trap. Watching someone go through their registration and seeing what I would have to do was grating. 4. Commend your 2 employees, they (yes, BOTH the paid and the unpaid) put a smiling face on the surface of a difficult work situation. Needless to say, if Cinnamon had not taken it upon herself to help Shantey with the line of customers waiting to be served, the afternoon would've been unpleasant for EVERYONE on that property that afternoon. As is, most people were only made to wait 10-30mins to be served and luckily the service was impeccable so we aren't irate, instead left impressed and relieved. Well done ladies. Do better management, you got a class A Team working for you. '
Went there to purchase packing materials and was pleasantly surprised by the excellent customer service skills of the staff in the office. Not only were they very knowledgable about their services and products but they helped me to purchase products that were cost efficient and and sufficient for my particular needs. In addition, one of the employees there (Cinnamon) was extremely helpful in finding other services in the surrounding community. Nice place. Will use these people for sure!
Shawnte gave awesome customer service great job
Cinnamon was very helpful. I appreciate her services.
Shawnte was awesome beautiful job!!!!
This was a great experience. Chancy helped me a few days ago and cinnamon found the perfect unit in the front for us. Thank you
Chancy,really help me out 2day I was really frustrated of work and after all the places I was looking for 2 rent,this one was the one to rent plus he was cool about everything..
Besides the lack of 24 hour access, I had a great experience with my storage unit here. Shawte was a great help getting us checked in, providing all the information we could possibly need with a smile on her face despite the intense heat. The unit was well maintained and easy to access. And Cinnamon made checking out a breeze as well. Take advantage of the $1 rent special for your first month! And bring your own lock to save a few dollars if they will let you.
Well inform...and well entertained...shawnte was great...give her a big raise!!!!
Cinnamon provided wonderful service and makes it happen everytime
Shawnte and Cinnamon are amazing! Very quick fast and friendly service.
Great service from Shawnte / cinnamon made our experience that much easier by giving great customer service.
Shawnte was awesome, customer service was great and she was very helpful!
It was a wonderful experience Shante and Cinnamon were great. They were very knowledgeable and the process very easy.
Cinnamon was extremely helpful! Great service.
Cinnamon she was a great person and she had the best interest for my and my storage. You need more people like her.
Very helpful with all the information I needed and getting set up was very quick and simple. Thanks Shawnte!
Cinnamon was the best. For a manager she was very personable and patient.
Shawntey and cinnamon provide great service
Cinnamon was incredible and I know my possessions are good and secure.
Shawnte was thorough, friendly, and fast. Very good!
Cinnamon provided perfect service. Very nice.
Shawnte was very professional and made me feel at ease.
I needed to store some of my belongings while in transition finding a new apartment I had driven by public storage on 54th Street and thought it was conveniently located I went and found it to be very clean and well organized the office staff was outstanding Cinnamon and Shante were friendly and knowledgeable about storage and the facility .Cinnamon showed me the storage unit in after I described what I was bringing over she could advise me how to load and protect my goods the staff made me feel welcome and confident my belongings were safe and secure
Cinnamon went above and beyond expectations and displayed exceptional customer service!
Great experience, staff was wonderful. Heather, Cinnamon and Shawnte were great. Shawnte even went above and beyond and drove our boxes to our house when they didn't fit in our car.
Shawnte was incredibly helpful while setting up our storage unit before I was deployed. I would highly recommend them to all active duty military.
Cinnamon was cool and was honest
Cinnamon did a great job showing us our new storage unit. You guys needs more employees like her!
Shawnte and cinnamon were very professional and dealt with me even though I wasnt the most sane when I came in. I came here because I check for reviews before I spend my money. These girls stand uo to every review posted. HONEST ON TOP OF IT ALL!!!
Shawnte and Cinnamon were incredibly kind and helpful. I would definitely come back and store my belongings with them!
Cinnamon and bianca gave me excellent customer service.
Cinnamon and Shawnte were very friendly and helpful! Great overall experience. Quick and simple. Thank you!
Cinnamon was so helpful and her customer service was amazing.
Shawnte and Cinnamon provided me with great customer service from beginning to end. THANK YOU LADIES.
Cinnamon is the best! I got tis storage space because of her personality.
Cinnamon and shawnte work with me every month to make sure My bill gets Paid. They are always pleasant over the phone and deal a this talkative old guy. I told them I would place this review because they deal with my constant annoyance very proffesionally. Thanks girls
Cinnamin was very nice abd helpful
Cinnamon was awesome!!! Great customer service!!!
Cinnamon was great love her customer service !!!!
Shawnte is a great help! She stayed a little later just for my friend and I and was perfectly patient enough to offer us a really good deal that we would have otherwise missed had there been another customer present. God bless her.
Cinnamon provided my sister and i with magnificent customer service
Cinnamon was great! Awesome attitude and explained every throughly and got me a great price... very pleased with todays service.
Shawnte she made a great customer service
Cinnamon helped us she is great super friendly and GREAT SERVICE i would deffinetly recommed this place to everyone i know.
Shawnte was very helpful. She explained everything, showed me the unit, and was very nice. She made me feel comfortable about getting a storage here!!
Cinnamon was so much help. She made the process easy/fast. Thanks for the friendly service :-)
Shawnte provided excellent service , had great customer service and answered all my questions
Cinnamon was GREAT! PERFECT SERVICE !
Shawnte is alsom and fast.
Shawnte has great customer service. She helped my mom find the best deal. Thank you Shawnte
Shawnte was a great help and was very friendly. She made sure we were well taken care of and we know our hard earned property will be safe at her facility. We got a great deal, thanks Shawnte!
Shawnte and Cinnamon were great and displayed excellent customer service!
Awesome customer service, very friendly and knowledgeable
Cinnamon provided everything I needed.
Cinnamon great great service. !!!
Shawnte had great costumer service
Shawnte was a great help
Went in because I had a couple questions about the service. Young lady named Bianca helped me out. She was very professional and answered all my question. This is a good place for a good price to store your items in storage. I recommend this place to family and friends.
Very good service...thank you Cinnamon for taking good care of my mother...
Cinnamon was very great and I love her personality. I would recommend my family and friends. This is the only storage facility I use. I am a return customer.
Bianca and Cinnamon were two of the nicest, professional, and to be quite honest, coolest people I have ever met.... I went in inquiring about a storage unit a few days ago and had the time of my life. They were helpful, knowledgeable, and made my experience one to remember. Thank you
Shawnte was great
Shawnte was great
Ladies were very nice and helpful.
Cinnamon was the best!!!
Shawnte was very helpful. Thank you for everything
It was awesome Shawnte was fantastic
Gracias por su atencion y servicio canelay bianca
Bianca y canela gracis por todo
Shawnte and Bianca are always helpful and friendly when I come into the office. They go out their way to help me.
Very nice customer pleasant experience shawnte went out her way for the best accomodation available for my items to be storage
more than excellent service. The rep cinnamon was great .
Even on a rainy day Cinnamon took the time to show me multiple units to get me the best deal possible. Made the whole process very easy! Great customer service!
Cinnamon was great she showed great customer service never had a hassle here I recommend this place to anyone who needs a storage unit there excellent
Shawnte was awesome! She made sure I was getting the right size storage unit at a great price. Super friendly and great customer service!
she was great shawnte
Bianca and Shawnte provided wonderful service. Friendly and helpful.
Cinnamon was fantastic very helpful :)
Shawnte went above and beyond my expectations. Very knowledgeable and helpful in assisting me into leasing the best unit. Cinnamon rocks too
Love the service cinnamon provided
Great customer.service and acc setup was fast!! The rep Shawnte.was awsome!!!?
Service was efficient and excellent. Kind hearts and sweet spirits. All the employees gave knowledgable info regarding my storage needs. Cinnamon is smart, helpful and took her time to make me feel at ease with the process. I highly recommend this Public Storage facility without hesitation. BW
Cinnamon and Bianca Very good end nice cervice the best
OMG! Say No More Excellent Service, In and Out, Perfect Spot, Cinamon You Made My Day, Thank You
Cinnamon and shawnte were awesome!!!
Great customer service, clean storage units and great saving on the special rate. Dont pass this deal over!
Cinnamon and her crew are hands down a great crew of people that did absolutely everything possible to help me out in getting me moved into my storage unit. Thanks for all your help and explaining the fees and pro-rate policy. Absolutely recommend it to all. Military friendly and very courteous.
Shawnte provided Excellent customer service.
I cannot say enough good things about this Public Storage location, especially the manager, Cinnamon. I was stuck in a bad situation with a car that I needed to store and after doing some research online I figured that a storage unit would be my best bet. The process was relatively easy and I was able to solve my problem in less than an hour. Cinnamon and her co-worker Shawnte, and the male employee that works there (I never got his name) are all very friendly and welcoming and guided me through the process step by step. When there was an issue with my account being past due because I didn't quite understand the prorate process I received more than one phone call alerting me and Cinnamon was able to resolve my issues quickly and with a thorough explanation as to what I misunderstood. Public Storage as a company is a little bit tricky with the low sign up fees that have a lot of fine print, however what would normally be a nightmare in any other business turned out to be a very positive experience and I would say it is 100% due to the staff at this location. I will gladly bring my business here for my future storage needs and refer all of my friends in the area.
Cinnamon was very pleasant & helpful😊😊... Extremely informative!! Thank you for your assistance.
Moving is always a stressful experience, but the gal who helped me, Shawnte, made it as painless as possible. She was super polite and helpful, and dealt with extremely rude customers in front of me with professionalism and respect, even though in my opinion they didn't deserve it. She made sure I had the right size unit, and ensured that I protected all of my stuff. She was also a funny and gregarious person, which made the exchange even better. Thanks again!
Shawnte did a great job I know I will love it here
CinnaMon saved me a ton and was verY helpful
Shawnte provided excellent customer service.
Cinnamon was very professional and courteous. Very pleasant to deal with. Had a smile on her face and it showed that she cared.
Shawnte was awesome and quick!
Cinnamon provided excellent customer service!
Had a great experience with Shawnte and Cinnamon. They did everying possible to make the transaction smooth and easy. They are both professional and truly care about their customers. I would recommend this Public Storage location to anyone
This was a great experience and customer service was on point. They got me in and out quick.
Cinnamon made this process quick and easy. She and the crew were friendly and welcoming. I feel very confident that I made the right choice and that my personal items will be well taken care of.
I am almost without words with the service that I have rec'd at the 54th Public Storage, Cinnamon and Shawnte are really beyond reproach in their customer service skills and soft skills, Cinnamon as the manager should be held in high regard because she truly cares about the customer and the site is always clean, Reliable service when you need it and very knowledgeable. I would refer this site to anyone who needed storage just because of the customer service and a well kept site. If I had my own company I would I would hire them both.
Shawnte service was 5 star.
Cinnamon and Shawnte were so nice. They made getting unit so quick and easy. :) Best experience ever.
Quick and easy process. Slovenia was very helpful and informative.
I have dealt with public storage for over a year now and I love working with cinnamon Always professional honest and service with a beautiful smile.
Cinnamon, excellent customer service, I was very satisfied,staff was very helpful and friendly. I would absolutely recommend my friends of this location :-)
Cinnamon & Shawnte made me feel at ease. I've moved three times this year and I feel happy to have met these women. Who gave me detailed info on the guidelines of the company and anwered all of my concerns.
Was there for over a year Cinnamon was great. They were always attentive to my needs.
Thanks to cinnamon and Sovenia . Cinnamon recommended me and Sovenia moved me in. She was very courteous and made a drastic an A ok day!!
Cinnamon was excellent!!!! She was of great service answered all my questions with a smile and was super happy to help.
Shawnte was very helpful and very professional would recommend public storage to family and friends.
Cinnamon has excellent customer service . Was very personable. Thanks for the help
Shawnte was very detail in ascribing the storage
Cinnamon listened to my every need . I really appreciate the service with both her and shawnte. These girls take good care of their customers. Thank you.
Cinnamon was awesome. This is my first time storing. Love tbe service
Slovenia gave me a wonderful experience. I loved it!!!
Sovenia gave us Awesome service..showed us everything didnt leave nothing out...nice job!!!
Cinnamon was a great help at the 54th st location what a joy
Cinnamon gave excellent customer service and the unit was very clean highly recomended
Cinnamon was very polite and informative.
Good facility, good people, and very helpful.
Came in and got very respectful assistance from the front clerk (Sovenia). Thanks!!!
Shawnte provided excellent customer service
Good customer service! They're very professional.
Cinnamon is great. And hss a grest staff
Cinnamon an sovenia gave great customer service. Very happy with my services
I rarely do reviews but this one was worth my time. I was treated with very friendly and helpful staff. Sovenia was thorough and provided me with all the pertinent info I needed to know. The location was convenient for me and the price was also reasonable. Overall, I was very happy with their service.
Cinnamon was great I remember her from another store.
I think cinnamon is great and is very helpful and patient
They had the perfect service . Cinnamon was great and helpful.
Cinnamon was great and she is always helpful when I come into the office. She provided great customer service
Sovenia was great!!!she showed me how everything worked. It was fast and easy and I got the great new move in special
Cinnamon was very helpful, swe came to view the property a few days ago and because of her professionalism. We came back to rent the unit. We then meet Sovenia who was also extremely nice and caring. We would highly recommend public storage if anyone is looking for exceptional customer service
The service was fast and the staff was very kind (Cinnamon). Great job
Cinnamin was wonderful. Wasnt planning on renting today. She needs a raise.
Shawnte and Cinnamon are always so helpful and accommodating. I would highly recommend this Public Storage to anyone looking for storage needs.
Cinnamon is always professional kind and considerate. She displays a great attitude addresses you with a warm smile.. She treats the customer with respect,
I'm not usually one to post reviews but I felt it was necessary to share my experience. I've rented units before and this was the most pleasant experience I've had. Cinnamon took great care of me, got me in and out in under 10 minutes. The staff was super friendly and helpful. I'm telling all my friends this is the place to store. Thank you Cinnamon!
Shawne has great customer service
Sovenia provided such great customer service, she put me at ease concerning placing my belonging in storage. Sovenia is very knowledgeable, friendly, polite, and respectful. I am glad to have met her, and will recommend my friends to Public Storage.
Thank you Cinnamon! You provided awesome customer service at our time of need! Cinnamon was very accomodating to our needs for a storage facility for a short term load and helped coordinate the rental with my brother who lives in Virginia... It was a last minute decision to store some items, but Cinnamon was able to help with our situation and get us a unit. She even had toys to keep my little ones busy while I worked with her and filled out the paperwork! She is extremely friendly and patient..She has first rate customer service skills and is a strong asset to this company... Best experience!! Thanks again!
All ma Love to da girls at dat big 54 dey be all knowin!!! Kept me in da loop witout fail...Shawnte, Cinnamon Love and Big Chauncy bruh!!!' peace to you Imma be a return patron 1 Luv!!!! Yo!!! Out!!!
Excellent service......staff is exceptional.
Best service! Cinnamon & Chauncey are amazing. Cannot beat the prices, the service & the security here! They made this process so easy, and I'd give it 10 stars if possible!!
I would like to say that even though I have been with Public Storage for some time now, they always make me feel welcome as if it was my first day. Big Thanks to Cinnamon and staff for all their help.
Shawnte great service!!!!
Cinnamon service was very helpfull....THANKS FOR EVERYTHING.....EXCELLENT CUSTOMER SERVICE
Mr Eric B. "A STEP ABOVE THE REST" My Initial contact at Public Storage was with a Ms Shawntae, she was fast, quick and through before you knew it, I was moving my things in with in minutes, during my LONG but Short stay it was very, very pleasant. From time to time I was moving things in and out and was assisted by a Ms Cinnamon B., who helped me retrieve my code to my unit one time and also checked me out upon leaving She is a Cadillac of GIRL and a Rolls Royce of a WOMAN. 5 STAR Is under rated the overall establishment is clean the ladies are very polite, professional and quality workers what more can you ask for... Keep up the Professional work 7 STAR IN THE MAKING BYE PUBLIC STORAGE
Loved it Cinnamon is awsome she treats us like family we are so glade we met her and she us a blessing to us all we would not go no were else...thank god for her hospitality
Great customer service, a young man named Chancy helped me and my wife, very courteous and professional. Answered all our questions and he knew what he was talking about. Your excellent and professional customer service will indeed ensure a success for future potential customer personal recommendations from me. Keep up the great work.
Chancy excellent service.
revisan todo te atienden bien siempre estan alegres para ayudarte
Cinnamon and shawntay are friendly. They know me and always say hello.
Great service inside office in joyed shawnte and cinnamon;)
I'm currently renting at the Miramar location but I make my payments at the Eucild location. Every time that I enter the office I am always greeted with a smile by Shawnte and Cinnamon. They are always willing to help me. I don't receive rude comments or the rolling of the eyes when I come in because I make my payment late. So when I came in to make my payment and they asked if I could do them a favor and place a review I couldn't say no. Thank you Cinnamon and Shawnte for making me feel welcomed at your property.
Greatest help from Chancy. Thank you for all understandings and patience. Love the upgrade.
Keep up the good work. Cinnamon is great glad she is there she always helps.
Superior ! Very knowledgable and professional! Shawnte needs a raise!
Great experience.. Shawnta was fast and very very helpful
Shantae and Cinnamon are super awesome they help u out a lot
Public storage has a great customer service. Shawnte in the office are extremely helpful and friendly.
Love the service
I find the friendliness service at this location. Shawnte and Cinnamon are the reason I stay. Thank you ladies
We were in the need of getting a storage quick due to my job transfer with such little time. We came with a few concerns and CINNAMON took the time to answer all of our questions and catered to all of our concerns. She made this quick experience fun and knew that we were in good hands! If you need a storage unit come see the ladies on 54th st and ask for cinnamon, she'll make your experience worth your while!!
Great job very professional thank u shawnte
Cinnamon at Public Storage on 1925 54th St is the best she's soooo funny and very professional we're moving right away and she had has in and out fast showed us around the whole area and and even showed us how we can stack our stuff to use the storage space right! So if you need a storage place come here and ask for Cinnamon I highlyyyyy recommend her :)
Cinnamon was awesome!! Shes really worked with us! She Has great customers service! Would do business again here !
We have used this facility a few times (short term) and are pleased with how quickly the rental process is (we got a special price online and it was VERY reasonable). The staff is always helpful, courteous, and friendly (Cinamon makes us feel like family!). The facility is also clean, safe and has convenient gate hours. It's always a pleasure to rent from them!
Great service and friendly attitude. Cinnamon and staff have been great to work with.
Hey just want to let everyone know that my girl Cinnamon is very good at that customer service and I would like to thank you for being so kind!!!!!!!
Great job to Shawnte
Ashley provided great service to me today. Very professional, courteous, & informative. Very satisfied with my choice to use this facility. Ashley & Shante make a great team in the office too.
Always a pleasure to stop in the office and pay my bill. Cinnamon, Natalie, and the rest of the staff are professional, fun to talk with and very accommodating. The facility is safe, clean, and well run. Thanks!
Shawnte is an exellent person she knows how to take care of costumers ! I came from Rialto needing a place to put my daughters belongings and she was really helpful. Thank you Shawnte for everything. I will let everyone know where to come to rent.
Service was great. Shawnte set me up with a nice unit at a great price. Thanks ya'll
(Excellent service) cinnamon is an amazing staff she's very kind, helpful, and craz-amaze. Helped my fam with the storage etc.... The list goes on. This is one AWESOME person!!! =)
I was there yesterday looking for a unit and the had excellent customer service! They asked questions to help fit our storage needs at a price that was in our range. The woman there even went over and beyond by calling another location to see if they could better assist us if she couldn't. I left a happy customer! Kudos on the customer service over there! Keep up the great work Ms. Cinnamon!
Cinnamon, Shawnte and Ashley have been most helpful, friendly and attentive every time I come to PS. Thanks Ladies!!
This is my second time this year needing a unit but what I can say about the new management at Eucild is that they are really great. The first-time I rented was good enough to make me come back but this time I rented here and Cinnamon and Shawnte have really been helpful and made sure that all my needs were met. The team work was a breath of fresh air especially in these times. I'm glad that I came back to this location to store.
Mr. Miguel was very friendly and welcoming. Really great customer service here.
Ashley was great she was very helpful and patient with my mom who is renting a space. I would recommend that all of your employees are like her if they aren't already. :)
I was in a bind because I had rented some portable storage bins and had filled them all up but I still had more stuff! I arrived at the Public Storage 5 minutes after official closing and there was Cinnamon still hard at work. She made me feel relieved and immediately got me a unit and allowed me to unload what we already put on out truck and then allowed me to return to drop off another load. This was totally unexpected and I was blown away by how accommodating Cinnamon was with her desire to provide me with "outstanding" customer service. Cinnamon is a treasure and certainly deserves recognition. This company should really value Cinnamon for her competence and efficiency. She is a model for what customer service is all about. Whatever you do, don't let her go. Thank you Cinnamon!
The lady Shawnte was very profession in her handling of my rental unit. Very good character and and professional!
Cinnamon was outstanding when it came to finding a stores that was the perfect size for the right price I would refer any of my friends to this location outstanding professionalism and customer service
!!! WOW!!! NOW THAT IS WHAT I CALL EXCELLENT CUSTOMER SERVICE SKILLS. (Thank U Cinnamon) Unfortunately I had to return some boxes. I am dreading this return. Keep in mind, Returning items aren't as easy as buying them. But to my surprise it was even easier. Cinnamon displayed remarkable customer service skills and the fact that she asked me do I need her help unloading the boxes left me speechless. Thanks again Cinnamon. Public storage should be proud to have U as an employee.... (final thoughts WOW!!!)
These ladies are fabulous here! I received outstanding service from Shawnte and Cinnamon, and in a timely manner. These ladies went out of their ways to provide excellent service for me and my family! It made our move so much easier than we anticipated! Thank you very much!
I would like to say that public storage was really there for me. I had to move out of my apartment and needed storage for only two weeks which ended up being a month. When I visited the property right away I was greeted by Cinnamon and Shawnte. At first I was uncomfortable about answering the questions regarding what I was storing in the unit. At the end I realized they were just helping me save money. The unit worked out perfect. I let Cinnamon know that I would be leaving the state and would like to store at another public storage. While Cinnamon was completing my paperwork, Shawnte printed me a list of other public storage properties. They really work well together what great team work. I was given a list of other location for the state I was moving to.
Ashley is a one women wrecking crew she go me in to my storage unit quickly and with little to no hassle what so ever. She was professional and highly knowledgable. i will refer people to this unit also there was another lady in there she was hard at work and when a customer came in she was very attentive.
Shawnte an employee at the 54 th st location is an excellent worker very friendly,works well under pressure a very good asset to this company and location great service all around
. I had the opportunity to come into your 1925 54 Street public storage and was pleasantly greeted by cinnamon. At the time I entered I was not aware of what services I was going to need however Cinnamon offered a very professional attitude and walked me through different services that were offered with her help I was able to secure a facility for my personal belongings I've dealt with other public storages but none offered the customer service like cinnamon. At the time I came and I also had my grandson and at 3 years old he was very busy while we were discussing business she stopped for a moment grabbed a box of Lego toys handed it to my grandson and came back to help me. I believe my grandson had a great experience too. Thanks Cinnamon
Ashley and shawnte provided me with great costumer service and positive attitudes
Excellent service! Shante and Ashley were very friendly and helpful!
I have been using Public Storage for the past two years in several western cities from Oakland to Phoenix. My experience at all has been great. Moving into PS on 54th St., San Diego today was especially pleasant. Cinnamon was welcoming and made me feel like an old friend. She's proud of the quality of service Public Storage provides and it shows. I look forward to coming back. Thanks!
Shawnte was Great! Excellent service..
I had a great experience at this location. The ladies there are so friendly, make you feel welcome. I know,that I would definetly go back there if needed another storage.
Thank you Cinnamon for going the extra-mile to make renting from you a great experience! Take care...
Evrrything here was great and this team provides excellent service. Thank u ashley and cinnamon .
The customer service here is really great. I loved how Ashley greeted and tried to connect with her customers. She welcomes and treats her customers like family members. She also made every thing easy and simple. I would highly recommend this place. Ashley deserves a major raise.
The service is always courtesy and professional the attendants make you feel comfortable and at ease when you feeling stressful about putting your stuff in storage or your payment Cinnamon,Ashley and Shawnte keep me laughing they need a raise
This storage unit has amazing customer service. Ashley was wonder help. definitely will recommend this place.
Shawnte was a great help and great customer service
Ashley and all staff were great, helped in everything I needed! Will definitely come back!!
Full disclaimer, I copied this straight from my review on Yelp! Not going to rewrite all this again... Amid the stress of having to vacate a house my brother and I had rented for 2 days due to horrible mold, I thought of Public Storage. I remembered their advertising campaign with the San Diego Padres years ago. Shortly after confirming my reservation, I received a prompt return call from a property manager at another location, whose name I do not recall. She explained to me the Euclid Store was having technical problems and assisted me with my reservation. She forwarded my information to Ashley/Cinnamon. I received a call from Ashley shortly thereafter confirming my reservation with the utmost professionalism. Unfortunately our move had to be postponed. Cinnamon answered the phone as I had called to let them know about the change of schedule. It was obvious Ashley is Cinnamon's understudy as Cinnamon handled my concern with care and sincerity. She invited my brother and I down to handle the paperwork to save us time later. The office environment was awesome. We felt extremely comfortable as Ashley and Cinnamon worked in overdrive to process our rental the old-fashioned way; handwriting invoices and calling in quite a bit of information over-the-phone. The duo also handled every bit of the process taking genuine interest in our situation. It was great Ashley was able to have an opportunity to learn a new skill without some rude customers complaining about how long the process was taking. They saved us a trip to Home Depot to buy boxes to pack all of our stuff back in by selling us on an affordable moving pack which did the job and then some. We left extremely satisfied. Upon returning the following day with the movers, we were able to access the facility with ease. The unit I selected was as advertised and clean. Amidst one of the worst months of my short life, I don't have to worry about my belongings. Cinnamon and Ashley should be recognized by their superiors for the customer service they provided my brother and I. The ride in the golf cart was pretty cool too.