Public Storage Self-Storage Units at 1714 Palm Ave, San Diego, CA

Real great service Raul

The staff at the Palm Ave, IB location is very professional and helpful! Excellent customer service and the location is clean.

Met Stephanie today. She was a delight and very helpful. Had trouble reaching anyone by phone but once she got involved my issues were resolved. She is an excellent employee. The company should disclose when a unit has an unusual feature, like a small door. Had I not checked it out myself I would have been very disappointed with the unit I originally reserved. In the end, however, thanks to Stephanie, I’m a satisfied customer.

Rob the district manager is so awesome and has a kind heart. He went up and beyond to save my items from several auctions. He is a man of his word. Also would like to thank Stephanie from the palm Ave location for helping me with the transaction and her kind customer service

Raul is an awesome property Mgr. He helped me with my problems on payment. Leeway for 3 months.

Raul muy amable

Stephanie was outstanding . She answered all my questions. Help with my transfer to another storage unit. Very nice and polite. Thanks Steph…..

Always been chill.

Victoria has great customer service

Raul gracias,el servicio es muy bueno

Raul

Nothing but good things to say about public storage and the property. Always clean they’re super friendly and it’s always a plus to have bathrooms! Thank you guys and Glenn on palm Ave for making my experience awesome!

I was very impressed with the hospitality and customer service here at this location on palm ave. RAUL was very helpful and i liked the cleanliness of the facility.

Buen servicio,Raul muy amable

Great customer service , well informed and great pricing

Stephanie C. Is the best. I got my storage easily it was great. Excellent place to recommend!

Raul is very polite,thanks

Great place to store with! Haven’t had any problems since I’ve been here. The manager Glenn has top tier customer service and hospitality!

Raul es buen empleado, gracias

I've been renting here for over 3 years. The workers at this place are really friendly and courteous! Customer service worker, Raul, was especially helpful and very professional when I came in to make my payment! Thank you!

These guys are awesome and they always work with me in the tough times much appreciated and well recommended by Raul and Glen the best in the business mic drop.

Everything is wonderful

Quite place and staff leave to do what you got to do and opens at 6 closes at 8

Literally just got out. Was all setup in 10 minutes. Unit looked great and was impressively clean. Stephanie was amazing and helped me out with all my needs today! If you're looking for storage in the IB area this is it!

Thank you Glenn, had to wait quite a while for your Security Sweep before attending to us, but when you did you were very thorough in explaining most things and gracious to escort me a couple times to our unit. GOD BLESS YOU and Our Moving Journey that you were part of 🙏

Super clean facility. Friendly and helpful customer service!

I love this place. Always so clean and convenient. All the staff is very enjoyable to be around. Also they are very helpful. The tenants are always polite and clean. I would strongly suggest a place to anybody

Staff is good, place kept up well. Good job. Thanks for the help.

Friendly staff and clean facilities 💜

Very good experience! The place is always clean and well managed. I've been doing business there for several years. They got A bit pricey after time though .

The staff was very polite and professional-I was able to get my unit same day. I was escorted to my unit by Racheal, where I found it very clean. Communication was on point about my responsibilities and insurance-key function. Both Racheal and Glenn-they were able to walk my through with instruction of how to use their key pads and wireless gate opener w/Bluetooth. I appreciate Racheal and Glenn -Very positive vibes. Excellent Job.

Very clean and and great customer service from Glenn.

I will always use public storage for the simple reason that Rachel took excellent care of me and my family which made the process of a stressful event more easier and less stressful thank you so much I appreciate it

Place is clean. Customer service is on point. Safe and love that I can manage my account through the app. The staff is amazing, thank you Glenn and Racheal

Excellent customer service !! Friendly staff. Clean and safe facility.

Bailey was more than helpful. Great customer service and I was completely impressed. The units and the property were very clean. Signing up was easy and fast. I will definitely recommend this place to everyone in the future.

Like that they close but they charge way too much.

Never rented a storage unit before and Glenn was super friendly and helpful with all my questions! Definitely will rent here in the future!

This public storage is amazing and super clean. Glenn the manger was super helpful. 10/10 would recommend to go.

Prices are good and the staff was helpful. Racheal was super nice and helped me figure out what size unit to rent and showed me around. The place was clean and looks pretty secure. Everything only took like 15 minutes.

Had to do a military move for my son. Racheal was super helpful!

Manager at the Palm Ave location was most unhelpful and gave very poor customer service.

Racheal was very helpful with all the questions I had. When she found out we were a military family, I felt she went over and beyond.

Super clean, fast, and efficient. I really appreciate Glenn’s ability to multitask and be focused on the customer. I really recommend this place, 10/10

I came in to check my unit, and bailey helped me with my gate code and was very informative and was very helpful. Her bubbly personality really made my day! i will definitely recommend this location to everyone i know

Thank you for excellent help! Wonderful service from Bailey!! Excellent!!

Baily was great… walked me through everything👍

Place inside is clean and I believe temperature controlled. Prices probably are ok but problems are homeless people that live inside or behind the building. One morning I needed something from my unit and guy just woke up and open his unit from inside. Meaning he slept there. Right behind building are dozens of homeless people so I don't know exactly how secure that place is. I will keep my unit until I don't move away. First photo homeless camp behind building. Second photo homeless guy in front entrance of building and third photo guy living in his unit

In my experience, Glenn provided the best customer service I could have asked for! He was very patient, accommodating, and helpful!

Glenn was such a big help, he made the experience very easy and pleasant. Best customer service ever!!!

Buen servicio,gracias Raúl y Glen

Rob the district manager went above and beyond helping us today!!

Fantastic service! Yvette was very considerate and answered any questions that I had.

Gio

I'd been struggling for a while to get a storage unit that Was both within my price range and also seemed clean as I had been to a couple before yet they always seemed rather dirty or even smells would be coming out of other units. However this place was a breath of fresh Air both from the great customer service from the workers Giovanni especially, he really helped. Overall a great experience, great price and Amazing Spot for when you need extra storage. Definitely planning to recommend.

Good service. Helped by Giovanni. Nice dude.

Gio, he GREAT employee, I always enjoy the work he does

Giovanni helped me over the phone and was kind and helpful.

Yvette is amazing they are lucky to have her as a employee she's very helpful I complained about the dust in my unit and she helped me!!

Yvette gave us wonderful service. Easy check in.

Gracias Yvette por tan buen servicio - fast and professional!!!

Great customer service, good access hours to your unit and clean and safe.

Thank you for your help Yvette!!! You were awesome!!

Got my space today Yvette helped me

Yvette helped me ! She went to my unit with me to show me how to use my lock and showed me the place good place for storage

Yvette is wonderful she called me and showed me the space and I am happy with it great customer service thanks Yvette

Yvette helped me and my husband get the app on my phone she had so much patience public storage is the best!

Easy to access, secure with environmental controls. Solid storage units.

Gracias excelente servicio jenny❤❤❤❤

Yvette helped me ! Great service

Almacenamiento y trastero si deseas almacenar de tu casa o empresa aquello que es activo fijo y ocupa mucho espacio y mal aspecto está sería una buena opción. Para subastas de bodegas abandonadas checar actividades en línea varias ubicaciones en la ciudad.

There should be a sixth star. Glen and Rob really helped me out with the ps app it really helps me x10 ! Love ya public storage. Oh and the staff are really cheery and always address me starting with Miss even though they are probably older than me lol which shows their character. Since I've been renting here everything is addressed with polite words and positive guidence. The best storage right here on PALM AVE.

Rob resolved our issue in a very professional manner.

Super helpful

Ivette great service

Great snd friendly service from Yvette!!!

Yvette was quick and professional. In and out. Highly recommend a raise or promotion. Please groom for positions of greater responsibility.

I came looking for storage space and Glenn greeted me immediately. Glenn is courteous, gave excellent customer service, and is very professional. Afterwards I left feeling I got the five star excellent service. Thanks Genn!

Pleasant Mngmnt.

Jenny treated me excellent! Very nice and great customer service. Affrodable and good location! Thank you very much!

Cuanto es el precio del lugar mas pequeño

Cuánto es el precio del espacio más pequeño

I cannot thank Niko enough for all the help he gave me! I was only in town for a few days and I needed to empty my storage unit that I had lost my key to. He got the regional manager to come down and drill the lock for me, got me a new lock, and answered every question I had. He was very friendly and helpful, Thank you so much Niko!

Love the business provided by this facility. Lost my key that I haven't seen in forever through constant PCS'ing and Nikol helped me out immensely and even rushed to get the job done quickly since I'm unable to be in the area often. If anyone is in the market for a storage facility I highly recommend this location. Impeccable staff and customer service!!!

Excellent customer service from Niko I recommend this storage fi you are looking for safe clean place!!

Niko has absolute excellent customer service!!! I rented a unit the other day and I was inspired to come back and rent a second unit. Thank you for your great team.

Do you have a 5x7 and specials how much

I had an amazing experience with Niko who assisted me by walking me through the entire process and filling out the application. He was very patient and helpful and stayed on the phone with me until I completed the process of renting a unit because I switched sizes and needed to use a different email address in the middle of filling out the first application. Three times was a charm for me but, he was very nice and helpful and didn’t rush me which I greatly appreciated.I would rent a unit from here again in the future if need be.

I was in public storage today. Niko helped me figure it out, and I thank him for that. an incredibly nice person and very friendly.

Thank you Niko for cleanest Public Storage I have ever seen. Thank you for giving a 💯 percent with keeping the facility clean 😊👩🏽‍🦱

I have used this Storage twice before in the past, and I had never had such a profesional service as I had today with Nikolai. He was a great help in deciding the best unit for my needs..

I went to reserve a unit yesterday to store my kayak after returning home from a cross country trip and the manager was super helpful.

Wonderful place and excellent service. Very clean, air conditioned and well lit. Michael was very accommodating and helpful. I definitely made the right choice. You won’t regret this storage business. Ask for a Michael.

I stopped in today and got Mike as my representative and was pleased. He helped me out explained all my options to me and got me into a unit in less than a half hour. Quick and easy experience. Highly recommend.

Great customer service and the facility seems to be well maintained. Mike was such a great guy to work with and appreciate his kind and friendly customer service. I will definitely choose this facility for future needs for storage.

Mike is Super professional, friendly and knowledgeable. Much appreciated. And I feel that he goes the extra mile to look out after us and make sure we are safe. As a woman sometimes going to storage alone, my feeling safe is very important. Thank you Mike !

I am always very please by the service I recieved from Mike he has excellent customer service he is always very helpful and friendly and explains everything to you with such detail if you ever need a storage I would most definitely recommend his location on Palm Ave.

Mike helped me find the best storage unit for my needs. He was professional, very informative and helpful. It was a pleasure dealing with him.

Mike was great. Clean units. Sold automatically. Mike walked us through everything. As far as checking that our code worked and good tour of the place.

Thanks Mike. Went with grapes and tacos a vapor instead of flowers, but it worked!!

Mike he was a wonderful customer service, very positive and polite Thank you for your service 👍

Great place to store your stuff

Great and friendly place to store your things. Mike was very helpful and made my experience very simple. Great customer Mike.

Mike gave us very good service friendly and very respectful I well reccomend most definitely. Thank you

Mike was very professional friendly and courteous great service I would recommend this place to my friends and family thank you for your service

Mike was really helpful and new how to explain all the details about public storage. Made it alot easier.

I had a great and easy experience applying for a storage rental. Yvette was very nice and made the process quick and easy. I was fully signed up and ready to move in within 20 minutes. Promotion deal was $1 for first month, who can beat that!?

I was very pleased by the customer service that I received from Yvette. She was very detailed and made finding a storage unit a good experience. Thank you so much.

I just wanted to take some time out to leave positive feedback. During a time when I was in need of a facility that was clean, well run, and equipped with a helpful staff, I found it here at the Palm Public Storage. I was not happy with my experience using a different companies services. However, the patient and helpful care that I have recieved from Gio and Clo has ensured that I will only be using Public Storage moving forward. Thank you from unit 2186.

I’ve been a customer for many years because all the staff members treat me with respect and the facility is always nice and clean.

Me gusta este lugar por el servicio

Charisma was very helpful in getting me all checked in. Great location

Great customer service! Easy set up! Clean and convenient. Girls are very nice! Highly recommended.

Amazing staff, fast and great service. Clorinda welcomed me with open arms and helped me with all my questions I had about the storage. Great job! I definitely recommend this place. Come here to store your belongings. I want to thank the staff for making my experience wonderful.

La atención es muy buena, la srita Clau y Gio son excelentes personas, apoyan y dan buen servicio siempre muy sonrientes..! Recomiendo el lugar gracias saludos..

Yvette and her co worker open me with open arms. Made me feel at home with nice greeting and gesture. Showed me my unit and was an easy walk thru. I was in and out within 15 minutes. Note: make sure to fill anything online prior to save time. Remember each person adventure maybe different but if you remember to smile, also the co workers will be more then happy to assist you.

Great service!!!!

Claire is the best!!!! Perfect service

Great first experience! Gio was very helpful and covered everything I needed. Super friendly!

Extremely helpful and friendly. Explained everything perfectly so I was able to understand the terms.

No military discount in a military town!!

Precio 10×10

Yvette you are great! Quick service and great price for an emergency need! You guys are my heroes!

Quick easy and easy to setup

This public storage is awesome, The best public storage in South Bay located in Imperial Beach. Yvette, Is very professional and terrific to work with. She provided to all the answers and made the transaction very easy to understand and accommodated my needs. Make sure you asked for her by name she is very friendly .

Yvette made the whole rental process smooth, providing me great customer service and exceeding all my is storage needs.

Yvette was helpful, business-like, and efficient. I recommend Public Storage in Imperial Brach.

Yvette was helpful, business-like, and efficient. I recommend Public Storage in Imperial Beach.

I had an emergency and Yvette and Gio help me out Thank you so much BEST SERVICE EVER

Been renting a unit here for 13 years now. They keep the facility clean and climate controlled. Lovely people who work here, always treated well. Recommend this facility.

I showed up late. Greeted me with much enjoyment. Felt glad and lucky to have such great service.

Had a small complaint with on site customer service which was quickly addressed by corporate office, which was much appreciated. With that said, I would Highly Recommend this place to anyone looking for a Clean storage facility that cares about their customers.

Super helpful great prices fast service definitely recommend

The property is very clean, I very much enjoyed the staff the pretty lady in the front is very helpful

I really enjoyed the customer service here.they we're very helpful the facility was also clean.

Good service, quick, easy and affordable.

Money pit

Loved the service Gio provided will be a repeat customer!

Great service, all my questions answered quickly, overall great experience, I will recommend to other people!

If you have $100 shut down payment then go there

Excellent service, LaRethe was very helpful.

Laretha was very helpful and would recommend this location

There is no "public" trash which I fi d to be rather upsetting to call people who rent from you and spend upwards of 300 dollars a month part of the public

La Retha was very nice and hardworking and explained everything very clearly to me and did a great job at her job.😁

She was amazing .She helped with everything I need very knowledgeable about everything n helpful.

Gio was very helpful from beginning to end. She made our very stressful experience very easy and smooth.

Safe & secure place to store belongings

I really enjoy the cleanliness and how you have the privacy to take care of your business without no-one breathing down your back. But they are available if you need them. What I am confused about is how there is no dumpster or even trash cans.

What can I say, it's a storage facility. its pretty straight forward. Not too fancy but not run down either. They usually only have one employee at any given time so be patient. They lock the front office door when showing units, cleaning, or taking a break. Rates are kinda high but that seems to be a San Diego thing so either pay it or move on and shut up.

Rudy was very friendly and accommodating!

Been dealing with Rudy at the Palm Avenue location and his assistance has been invaluable. Of all the storage units I have rented over the years this is the very best. - Bruce

As I went to get a my storage and check everything out at public storage. I encountered the most helpful and excited sales person. His name is RUDY. he was so polite and so eager to help. It was so nice to see someone who was knowledgeable and eager to do their job. It made my stressful situation of moving so much simpler. I want to thank him for all that he did for me on today it is a blessing to just to see people smile and be happy. THANK YOU RUDY. GOD BLESS YOU.

Wonderful facility. Employees are great! Gio really helped me out by taking the time to answer all my questions and explain everything. Super polite. Definitely the cleanest storage facility that I’ve ever seen. I highly recommend this place. I have yet to be dissatisfied. 👍🏻

Rudy provide me the information I needed to make the decision to rent a space at your property and his professionalism, courtesy and patience gave me the confidence to refer others to rent from you company, thanks Rudy!

Very personable and friendly. Was helped by Rudy. Great doing business with them.

I recommend this public storage Rudy is always ready to help me I always come here to get my tape and boxes and other items from time to time great customer service

I'm so please with Gio she's so professional answered all my question. Differently would recommend her Awesome experience 👍😁 great job

Super friendly made me feel comfortable and knew ways to help my needs. Good was very warming and gave me all the information that I needed.

Great customer service from Rudy and Gio will recommend friends and family who needs storage

Geo Excellent serves!!!!

So happy I have a storage here place soo clean and Gio and Rudy are awesome great staff I will recommend this place to anyone looking for a storage

Rudy me atendio muy amablemente y rapido, estoy muy conforme !!

Absolutely wonderful service! Had all of my needs met and questions answered with no confusion at all. Very straightforward. Gio, my representative, was very professional and knew what I needed! Great experience.

Awesome and fast service

I recently got a unit at this public storage. And Gio was the person who helped me. She was awesome and super polite. She helped me find the unit suitable for my needs. I would totally recommend this storage to friends and family due to the cleanliness and great customer service. I’d give gio ten stars if possible

Gio is a true professional and extremely helpful it's a pleasure to do business with her thanks very much

Gio has been great!!! Great customer service. Answered all of our questions and made the process easy and painful. And she even laughed at my boyfriends lame jokes hahah thank you for your help

Buen servicion. Rudy

Excellent customer service!!! Made the entire process simple, fast and enjoyable!!!

Gio and Rudy made it all so easy for my move in I will always recommend this property to anyone great customer service they also recommend autopay and it’s an awesome idea

Public

Gio was a HUGE help with my moving process and made everything smooth! THANK YOU !!

Gio has been really an amazing and helpful

Awesome service from Frank. Knows his stuff and great on deals. No problem at all and best got my unit today.

Frank was awesome! Explained everything that I needed to know, showed me the unit I was renting. I was in and out with keys in my hand within 15 mins!!!

Rudy and gio gives good customer service, they make me feel comfortable every time I go!

Gio was very friendly and provided a helpful experience!

Gio helped us greatly, very curtious and helpful. Wonderful experiance.

Great service!! Frank was a delight to deal with! Come on down and see Frank!

Rudy went above and beyond. He was professional and helpful. Rudy is a top niotch guy. Thanks Rudy.

Great customer service at this location i feel that my things are safe here thank you Rudy

I have stored my stuff at this facility for 2 years now. I have never been more satisfied with a storage facility. Rudy is always friendly and very helpful when i have questions. The facility is well maintained and in the time that I have had a unit here I have not had any problems. I will continue to recommend this facility to any one looking for a storage. Review from 2 years ago Employees are friendly. Facility is always clean. Would highly recommend this location and Main Street location.

Great customer service

DeAngelo was a great help and a great employee

Very helpful and friendly

Rudy was very helpful and listened to my concern of my monthly rent great customer service

Rudy was great with customer service he was very nice and helpful hard worker!

The customer service was fantastic

Great service

Clean, friendly and efficient! Well run operation. I highly recommend.

Excellent service and very thoughtful person.

Angelo at the front desk, was really helpful, answer all my questions, storage is clean and looks like the property is safe thank you

Very helpful service. D'Angelo was very helpful in explaining everything. So 5 stars for service. Only complaint was there seemed to be more hidden fees than I realized.

The attendant was professional prompt and had a great attitude didn't mind spending the money.

Angel was amazing at the counter, made it so easy and fast to get signed in and on our way. I would recommend Public Storage to any person that asks me where the best place to store things would be. Highly Recommended!! Thanks!!!!!

Angel was amazing and helped us with everything that we needed! Great service

My fiance and I rented a unit during our move from Las Vegas to San Diego for one month. We had no problems at all during that month. The extended hours worked around our busy schedule, which was very beneficial during our stay. D' Angelo the manager was very helpful during our experience. He always was there working hard to make sure our experience was the best every time we came in. I would definitely rent with them again!

I would like to thank D’Angelo for being a professional customer service. He answered all my questions regarding Public Storage information. It’s good to see a person that takes pride what they do.

Clean, safe, friendly

Update: My previous review of 5 stars was premature. I left this storage location about 2 years in. They continued to raise my rent every few months claiming "market rates" and would not allow me to lock in a year or multi year lease at a fixed rate. When I went to close my account and "move out", they would not pro rate it. The industrial elevator screeched and became concerning overtime and always appeared filthy. Overall, while I never had an issue with my possessions, I never felt very safe in the area and I left feeling exploited by their billing. Previous review: The manager was very helpful, professional and answered all my questions (and I had a lot of questions). The facility is modern, well maintained, and spotless. I like the layers of security here, they're secure but not the type of security that would leave you confused. I left with the sense that anything I store here is going to be well taken care of.

Great job Rudy!! Thank you very much for your service.

Rudy provides outstanding service always!!

Marie was awesome! She was very helpful and informative. She made this experience the best it possibly could.

Great customer service ask for Mr DeAngelo

D’angelo was very professional and friendly. Very helpful, even with having many people in the office he managed to take care of everyone in a timely manner.

D'Angelo and Jorge were very helpful and went the extra mile with their customer service, both were very kind and professional. The storage space looks clean and was easy to access.

D'Angelo had great customer service.

Tengo mas de un ano como cliente de public storage y estoy muy satisfecho con el servicio muy profesional de jorge.

George and all the staff are always very helpful and polite. First time renting a storage unit and they make it extremely easy

Best storage and best manager Jorge, ever! (:

Super safe, plus i liked the está they treat usted, with amor of respect...

D’Angelo was a great representative and was very helpful. Would definitely use again when needed.

Great customer service help us out of a bind at the last minute life savers

Very friendly, clean and great rates! Just in the nick of time, too.

Awesome service from jorge

Jorge and D'Angelo were very helpful and accommodating.

Jorge very professional

Customer service was amazing!

Outstanding service every time. Even when I’m rushing in last min they take care of me without any rush. Outstanding, and Highly recommended!!

Geoge was awesome!!!

Very great customer service! Would recommend to other people who need a storage unit.

Good service

Very good professial service

The managers were professionals, courteous, and always willing to help when they could. I can’t wait to come back to SD and use this place again!

Hola , muy agradecida por el el servicio

Very poor do to I have a back problem I like to use the loading carts but they only have 2 and they are always in the office locked away

Good service.

Very accomodating, neat and clean property, excellent customer service, ask for George!!!💪

Jorge is humble, friendly, courtious and polite. Always greets us with a smile and always in a good mood.

Estoy muy contenta con el sevicio que me dan es muy eficiente especialmente ek joven Jorge

De Angelo did a fine job and offered great customer service. He was very friendly and polite. He was very helpful with choosing the correct size storage for my needs. I would do business with u guys again.

Great Guys working here. Very accommodating! My vehicle needed a jump the battery died while I was parked and unloading. The manager his name was DeAnglo, he was more than helpful! Used his own car to jump mine. What a gentlemen! Got me on my way! I Highly recommend this place for your storage needs.

Outstanding customer service. Very informative. Very friendly staff.

Great customer service, nice clean facility!

Jorge was super helpful and explained everything in depth. Happy with the service here

Worker here was very helpful. And storage unit was bigger than I thought.

What's the price for the smallest storage you have with taxes

D'angelo is awesome

Great service, Jorge was super helpful. Convienent location and feels safe and secure.

You get what you pay for. And what you’re paying for is quality storage and superb customer service. D’Angelo and Jorge are fantastic at helping you move in.

Couldn't be more pleased with the service. D'Angelo went out of his way to set me up and made sure that I understood the use and operation of the gates and elevators which I appreciated. Would definitely recommend this facility.

Great customer service from D'Angelo. He was informative and kind. He made sure we knew how to operate the locks, elevator and gate and sent us off with a smile.

Great place with very helpful professionals. They truly do support us men and women in unuform. Highly recommend!

Had storage unit for a year great service!

The employees are awesome. Clean, easy to access.

Outstanding customer service by D'Angelo. Happy with my experience here and feel all my questions were answered before I even had to ask. Very informative, knowlagable and professional. Thank you!

Friendly and fast service no problems and got the unit I was hoping for DANGELO was great

Jorge is the best I have been here several times from out of town. I will always come to see Jorge customer service is impeccable. I would recommend him to any and everyone who need rental space boxes rope tape bubble rap etc......

Had a reservation an 8x10 unit with a quoted rate, showed up to move in appointment only to hear that unit was no longer available. I could get a larger unit but would have to start paying today for said larger unit until the company approved the discrepancy and refunded me. Unsatisfactory!

Since I’ve came to move my stuff in storage I’ve been treated well by the manager. And the access to my unit is easy and secure.

Loved public storage! The managers were so helpful and nice! And the facility was kept super clean and is easy to access. I definitely recommend public storage:)

I walked in today with a problem; I'm moving out of country but my old storage place is giving me a hard time . Luckily I met D'Angelo. I walked in he was warm and friendly helped me get the right sized unit quick affordable. He answered all my questions and really helped make it easy.

DeAngelo was a great help in getting the right storage unit

Jorge was a great help ! Highly recommended place for storage

I went in not knowing anything and DeAngelo was extremely helpful. He was professional, knowledgeable, and made sure i didnt leave without being prepared for my first time moving. Thanks man!!!

DeAngelo. Was very helpful. We arrived late to our appointment. He was out be enough to understand and wait for us. Very friendly and ethical.

The person who greeted me, Deangelo, was real easy going , respectful and answered my every question with my having to ask any. All in all , he was on point. Thank you Deangelo

This place has been great

Excelente y amable y paciente

Great customer service

Awesome service and super friendly staff Jorge is awesome yall come by

D' Angelo was extremely helpful, and made my move so much easier. Great service, rare these days.

The site manager had a great attitude, very helpful, and accomadated my needs. He made me feel comfortable. Ive had a bad experience elsewhere. So when i spoke with him his attitude was professional. Thank u..

excellent service, clean facility, 2 thumbs up...

Jorge is the site manager at Palm Ave location.. he is such a professional and knowledgeable Representative of this company.. He made it happen for me ,,THE STRESS, is over . I got in a unit that accommodates my disability and is affordable.. and very clean place.. Hours are great.. Thank You Jorge

George was very helpful! He was consistent and always available.

Jorge was very nice and helpful! Clean and convient location.

The people there are very professional and they are very nice and helpful

Great service

La atención de Jorge es la mejor! Habla español sin problemas y siempre busca lo mejor para ti, saludos! (:

Jorge was awesome, super helpful best storage place I've been too.

George and D'Angelo provided excellent service today

D'Angelo and Jorge were very helpful with finding a space for my belongings. Really informative! Thanks for all your help.

Awesome! Jorge the Manager was very friendly and explained Cleary how much and what we will need for storage. Explained paper work and prices calmly. I will recommend this place and I will use them again if needed.

George was very helpful

The service was great and George is always there to accommendate you, a good experience....

Very understanding and great customer service

Excellent service!! Totally recommend

Una muy buena ayuda y calidad en su servicio!

Very happy to rent at public storage, been a long term customer and am pleased with the service they provide.

buen servicio

Great service

Thanks for the good customer service. George was very kind and explsined all storage rules for a safe use of the facility...Very experienced employee..

Jorge and the rest of the crew are on point with the service here at Public Storage. I am extremely happy with the service.

I would like to make a positive note on this public storefront facility... And that George runs a good program, and he is a highly restful individual to the clients....

Rudy and Jorge are awesome

Great service, well explained also all questions answered and very helpful by Jorge

Jorge is the best and his sales skills r awsome.

EXCELENTE servicio de Jorge.

Very professional, very polite, clean units, they work with you very well.

Its fairly new. Only downside is you have to buy their lock.

Very nice

Jorge helped alot... good facility. .. thanks

Rudy, was externally helpful 😜 Fantastic customer service!!!!!

I really recommend you doing your business here if you like really great customer service make sure you talk to Mike he will take great care of you.

Love this property mike and Rudy are always helpful will always recomend this storage facility

Mike was very helpful definitely knows how to take care of military personnel

Great customer service. Very helpful from the start. Great place to store. Especially Mike the best couldn't have made it without you. Much Thanks..

Very helpful finding me the right unit. Awesome

Mike is very good. He had amazing service and he helped me get the right unit for the right price make sure to come to this Public Storage

Mike was amazing, curteous and professional.

Super great service! Mike really helps you find what you need. He doesn't try and push into something you don't want he really helps all your needs.

Great service anybody looking for a storage unit this is the place! Ask for mike

Fast and very helpful. Mike helped ke out from the first phone call to the minute i walked in.

rented a space in July cancelled 3 days later because of circumstances beyond my control. tried to get a refund called the district manager Rob Fragoso he said he would look into it and said to call back. I tried calling back several times, left messages. Rob has never called me back I guess I got my answer. he should have at least had the guts to call back. I don't think that was very professional

Great place with good security nice and clean

Great experience. Excellent customer service. Definitely recommend.

Mike was very helpful, he made everything simple and found us the right size for our needs. Thanks Mike for wonderful customer service.

Mike has made my stay with Public Storage so pleasant that I want all to know that this is a GREAT place to use for ALL YOUR storage needs. THANKS Mike and Good Lord bless your kindness and professionalism. Rachel Adams. 6/30/2016.

Walked in today to buy some boxes. Mike was super friendly and greeted me as soon as I walked in. I told him I wanted to price out some boxes for a project im working on. He showed me every box he could het his hands on. The price was a little high for these boxes. Je reassured me that they were high quality and worth the money. He also said he would buy any boxes that i havent used. I thought that was cool. Mike is super friendly and downright epic.

Rudy the manager was unbelievably helpful and got me registered and set up in a flash. He answered every question I had and it was a wonderful experience! Would rent here again anytime without hesitation!

Everything I needed was accommodated as far as getting the right size storage unit in a timely manner. Follow on calls for the available units were helpful as well.

I just adore Rachel! She was so helpful! I had a really great experience! Highly recommended!@

Rachel was a joy to work with! She was very sweet and very helpful! She stated everything in a very understanding way and made our moving so much easier. Hannah

Rachel was awesome. She knows her storage stuff. She was very helpful, kind and tentative she truly cares about her customers and make sure that everything is clean and presentable. Specially was u was in need of a cart she went ahead and let me borrow it after hrs that was great customer service. Do recommend this location.

Shelley was super helpful, couteous and professional. In and out in 15 min.

Rachel was great, very professional. Definitely knew her stuff and explained it all proudly. Pro service.

Good clean place. Good service.

I walked in today to inquire on pricing for a storage unit for a family member. Mike was super friendly and eager to help. He showed me a unit on the ground floor. The property was really clean and Mike seemed to really care about what he does. I felt bad, for not renting today. But he assured me that he would be more than happy to help me when the time was right. Great customer service and a really nice building! I felt I was his top priority as soon as I walked in. 5 stars all day. Thanks Mike for making my day!

Thank you Rachel... Best customer service!!! I really appreciate your service .... add me on fb.. lol ... Best wishes to you... :)

This location is absolutely professional and knowlagable Rachael was fantastic, kind, and tough at the same time. I enjoyed her company and professionalisn

Rachel and Rob were the best they help me with last minute lock cut and after hrs cart use.

Rachel was so helpful and the property was so clean! She answered all of my questions and showed me how to properly protect my belongings. With all that said, I wouldn't hesitate on renting with them again.

Rachel was great really helpful and kind. And she has Apple everything thst is also a plus I will definitely recommend ny friends to store there things.

Shelsey did a great job with getting me a storage.

Very nice place, cheap rates, very clean space, rudy showed me what i wanted right away and im not concerned to leave my stuff at all. Id come here again and again

Shelsey was very helpful in talking me though the paperwork and showing of the unit

Shelsey and Rachel are really friendly & give great customer service !

The employees at this location are very nice & always so helpful. Shelsey helped me and did a great job. I would really recommend this location to anyone looking for storage.

Rob helped me with website today!

Experience was really good I'll come back again for sure

Rachel was excellent and so friendly. She helped me.out tremendously. I am glad I chose public storage in IB.

I liked the respect and comittment offered by the staff, especially Rachel on palm ave ask for her 😀

I came into get a storage unit last minute since i was going to be leaving out of town for a long time. Rachel was very helpful and professional; knew exactly what space i needed. She is an awesome employee! Thank you!

Rachel was so nice and profecional. She was able to help us with the right size, the property is clean and bright, the office is so fresh and welcoming.

My experience was excellent service Rachel did a wonderful job,made me feel very welcome.

Visited this location this morning, the staff was very helpful and very friendly.

Rachel is the best employee for this location. Easy to work with and always friendly.

Very good service from Shelley

Rachel was very helpful from the moment i made my reservation. Even better in person ... great experience overall

Staff were very helpful

Rachel was very helpful in making sure everything was set up for storing some of my extra furniture while I'm moving. Explained the set up and everything. Highly recommend using this place when moving.

Clean safe and secure! Customer service is amazing too!

Fast easy. No problems.

Siempre que vengo me tratan bien. Aqui encuentro todo lo que necesito para empacar y la atencion al cliente es muy satisfactoria.

Rachel gave me a great tour of the place and set me up with a unit that fits my needs.