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Address

560 16th Street
San Diego, CA 92101

Phone

619-908-1091

619-908-1091

800-688-8057

800-688-8057

Property Open

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Phone

619-908-1091

619-908-1091

800-688-8057

800-688-8057

Property Open

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 77/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Upstairs/elevator
    $ 77/mo $96
    Online only price
    50% off first month rent

    No Obligation

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    5'x10'
    Online only price
    $ 91/mo
    Online only price
    Small 5'x10'
    • Upstairs/elevator
    $ 91/mo $113
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • New

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    5'x5'
    Online only price
    $ 94/mo
    Online only price
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 94/mo $117
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 116/mo
    Online only price
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 116/mo $145
    Online only price
    2 units left!
    Limited availability

    No Obligation

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    7.5'x10'
    Online only price
    $ 132/mo
    Online only price
    50% off first month rent
    Medium 7.5'x10'
    • Upstairs/elevator
    $ 132/mo $165
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    8'x10'
    Online only price
    $ 134/mo
    Online only price
    Medium 8'x10'
    • Upstairs/elevator
    $ 134/mo $167
    Online only price
    1 unit left!
    Limited availability

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  • Save Impression

    10'x10'
    Online only price
    $ 140/mo
    Online only price
    Medium 10'x10'
    • Upstairs/elevator
    $ 140/mo $175
    Online only price
    1 unit left!
    Limited availability

    No Obligation

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    5'x15'
    Online only price
    $ 157/mo
    Online only price
    Medium 5'x15'
    • Inside unit
    • 1st Floor
    $ 157/mo $196
    Online only price
    1 unit left!
    Limited availability

    No Obligation

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    10'x10'
    Online only price
    $ 173/mo
    Online only price
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 173/mo $217
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    7.5'x15'
    Online only price
    $ 187/mo
    Online only price
    Medium 7.5'x15'
    • Inside unit
    • 1st Floor
    $ 187/mo $233
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 215/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Upstairs/elevator
    $ 215/mo $268
    Online only price
    50% off first month rent

    No Obligation

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    10'x15'
    Online only price
    $ 257/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Inside unit
    • 1st Floor
    $ 257/mo $321
    Online only price
    $1 first month rent

    No Obligation

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    10'x25'
    Online only price
    $ 316/mo
    Online only price
    2nd Month Free
    Large 10'x25'
    • Inside unit
    • 1st Floor
    $ 316/mo $395
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Downtown San Diego Storage Units Near the Gaslamp District

For self storage needs in downtown San Diego, look no further than Public Storage at Market Street and 16th Street.
Two blocks west of I-5 and just south of Highway 94, we offer a large variety of indoor storage units, with sizes to tackle nearly any haul. There are also a few outdoor storage units if you prefer drive-up unit access.
Getting ready for a big event at the San Diego Convention Center and need somewhere close by to store a few things? Grab a 5x10 storage unit to hold things like tables, chairs, boxes, banners and more.
About six blocks from Petco Park, home of the San Diego Padres, we are a convenient location if you're looking to declutter a downtown condo or apartment. If so, you can use a 10x20 storage unit to hold anything from an old couch and bedroom furniture to surfboards and paddleboards that won't quite fit in a smaller space.
Getting ready for a major renovation to a home on Coronado and need a storage space big enough to hold everything inside a five-bedroom house? One of our 10x30 storage units provides plenty of space and easy access, just about a mile from the Coronado Bridge.
With a rental office that also sells moving boxes and packing supplies, not to mention a manager who lives on site, we've got your self storage needs covered top to bottom at this Downtown San Diego Public Storage.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 655)

September 30, 2023
Public Storage Josephine Cantin
Is there parking available here
September 29, 2023
Google Public Storage Steezin’ It
September 18, 2023
Google Public Storage Akeem Deyampert
Melanie was a great help!!! Service was fast and friendly!!!
September 13, 2023
Google Public Storage Ivy Stevens
It's ok. I'd go somewhere else if possible.
September 10, 2023
Google Public Storage Irma E. Gomez
September 5, 2023
Google Public Storage felecia armstrong
Very understanding 😊😊😊
September 4, 2023
Google Public Storage Julio Garcia
Melanie did an amazing job finding the perfect unit at a great price and was super friendly to my Dog! Great location.
August 23, 2023
Google Public Storage Richard Dobbs
Gisel does an excellent job keeping the property safe and clean
August 20, 2023
Google Public Storage sarah machado
Melanie is the best. She is the sweetest and extremely helpful! Made checking out and getting through my moving experience so much easier! 5 star employee!
August 11, 2023
Google Public Storage JOSE LUJANO
Quick and easy
August 9, 2023
Google Public Storage Janet Gallup
BEWARE!!! JUST GOT A UNIT HERE IN APRIL, JUST GOT A 40% INCREASE ON THE MONTHLY. 40%!
August 8, 2023
Google Public Storage Phillip Banks
Exceptionally kind of knowledgeable staff and Stephanie was very helpful and the sweetest person I am very happy with the service and I received today and recommend this place to everyone!!!!!
August 7, 2023
Google Public Storage Robert Lipski
Alicia was very helpful with directions and explaining the App and how it works. Great service!
August 5, 2023
Google Public Storage Marcus Gladstein
Melanie is amazing, love her laugh!
July 31, 2023
Google Public Storage Bennie Davidson
Come in to make payment on the space, Alicia and Gisel are very friendly
July 31, 2023
Google Public Storage Dacia Hicks
I love storing at this facility. The staff is very friendly and they help me when I have issues. Alicia just helped me figure out how to use the app to open the gate. Thank you!
July 31, 2023
Google Public Storage Carla Standingcloud
Gisel was great even when it was busy
July 27, 2023
Google Public Storage Alec Gader
Gisel and Oscar have treated me so friendly. Nice and clean property with even better service.
July 1, 2023
Google Public Storage Nyakim Chuol
Very pleased with the maintained cleanliness. Also, Gisel is very helpful & conducts good business.
June 30, 2023
Google Public Storage Esther Sandoval
Service here with Gisel Is great. Been here a long time she is the best
June 27, 2023
Google Public Storage Ethan Cook
Very helpful staff, lots of open parking, gated parking area, many options to help with packing including boxes, bubble wrap, paper, mattress covers and more
June 19, 2023
Google Public Storage Brian Byrd
June 16, 2023
Google Public Storage Terry Copeland
June 13, 2023
Google Public Storage Barbie Scarface
I had the worst experience of my life at this facility. not only was I treated terribly by the rude staff in the office but my unit was burglarized by the staff while I had no access to my unit the last month I was there ! I would avoid this location like the plague !!!
June 1, 2023
Google Public Storage Alexander Casias
service was excellent. Gisel really saved me and it is the perfect storage downtown.
May 26, 2023
Google Public Storage Tia Lau Cole
Gisel was so professional I felt like I can’t do no wrong from renting here at public storage she even helped me out with moisture control with a few damp rids…and I love how highly controlled this environment is
May 11, 2023
Google Public Storage Roderick While
Sara and Gisel gave me a lovely experience moving in! Thank you ladies
May 2, 2023
Google Public Storage León Carrillo
Muy bien servicio con Gisel. Está limpia la propiedad
May 1, 2023
Google Public Storage felix sanchez
Gödel and Melanie were amazing love the app and cleanliness’s
April 22, 2023
Google Public Storage Candice Canuso
Love this facility. The space is clean and well maintained and we always get great service from Gisel. Happy customer here!!
April 22, 2023
Google Public Storage Jeff Hagan
The best storage place in town! I feel safe keeping my belongings here and Gisel is always there to help me out.
March 22, 2023
Google Public Storage JULIO JESUS GUTIERREZ
Muy buen lugar para guardar tus cosas
March 17, 2023
Google Public Storage Igor Lascani
THIS COMPANY IS A SCAM!!!! DO NOT RENT YOUR STORAGE UNIT HERE.. THEY INCREASED MY RATE BY 40% WITHOUT ANY NOTICE WITHIN 6 MONTHS OF RENTAL AND AFTER A CALL WITH THEIR MAIN OFFICE THEY SAID IT'S THEIR POLICY AND THERE IS NOTHING THEY CAN DO!! DO NOT RENT HERE. THEY SAID THEY CAN INCREASE AT ANY TIME AND TO ANY RATE THEY WOULD LIKE. DO NOT RENT IT HERE
March 4, 2023
Google Public Storage Dariush Vassal
February 24, 2023
Google Public Storage Johnny Mack
Sara was really helpful and patient with my disabilities. She went above and beyond to make my visit comfortable and easy. Great customer service! The only downside were the hours and lack of parking storage so she helped me rent at a different location.
February 13, 2023
Google Public Storage James Morris
Very clean inside and out. Good place to store your sh*t.
February 3, 2023
Google Public Storage Esther
Glad they are high tech now and have all the gate locks, including the inside building, on an app where I can use to unlock the gates. Great deal. Own side, Can't ever find a cart to help me and hours are not convenient for night access.
January 26, 2023
Google Public Storage Tyler Gelinas
Melanie was very easy to talk to and easy to sign up and understand!!!
January 23, 2023
Google Public Storage tanthony moore
Today I had pleasant opportunity to meet Gisel at 16th st. I must say she was.very kind and very professional. The facility is very well maintained and clean. They have an app where you can open the gate and use for elevators. Great place
January 6, 2023
Google Public Storage Rachel Crary
December 31, 2022
Google Public Storage Dehlia Moreno
Gisel and Priscilla have always been such a help. The service and cleanliness here is top notch. Always helpful in stressful situations but the above and beyond attitude from both ladies makes this storage facility the best.
December 30, 2022
Google Public Storage Damien Marshall
December 10, 2022
Google Public Storage Alvaro Maldonado
Muy amable la Gisel y Priscilla. Muy limpo tambien.
November 17, 2022
Google Public Storage Ronata Rochelle Knapper
Great public storage place 2 go because it is very convenient 4 me because I leave downtown but it is a pretty penny
November 14, 2022
Google Public Storage Devin Dahlstrom
November 9, 2022
Google Public Storage Deborah Ledezma
Nice place so clean
November 3, 2022
Google Public Storage Jay
DO NOT STORE YOUR THINGS HERE!!! Unless you’re ok with roach infestation and water damage. I lost my entire wardrobe and had a massive cockroach infestation and the management at this place could care less. I could not give this a lower review. Be careful here!!!!
October 20, 2022
Google Public Storage Gerardo Guillen
The storages are clean as is the hallways. A bit pricey but okay since it is downtown. I highly recommend it
October 13, 2022
Google Public Storage Mrjames Allen
When life gets complicated and you’re a loaner
October 12, 2022
Google Public Storage mosa mottaghi
Both elevators down, Stairs locked and no employee in the office for the past hour now. Absolutely no way to access your unit Update: employees were on lunch. They helped when they were back and i got a follow up call which i appreciate a lot. Also removed my upset rant ehich was not called for. Thanks!
September 5, 2022
Google Public Storage Howard Rexroad
The frist thing you notice is how clean and neat the place is . The layout is good. Lots of room to move in and out. It's good. Look around you will see that this place makes the rest of the block look good to. It stands out. Easy to get too. And staff well they will help they care about there customers.. It's worth it.....
September 4, 2022
Google Public Storage La Von Baker
September 3, 2022
Google Public Storage Ralph Monterrosa
Gisel is always very pleasant and sweet when I see her
August 5, 2022
Google Public Storage Rachel Roling
Melanie and Gisele were so kind! :)
August 1, 2022
Google Public Storage Joseph McGlown
Gisel and Melanie fabulous very helpful and kind love this place and love the app and very safe clean and very easy process
July 29, 2022
Google Public Storage Jason Harris
Wow. The units are absolutely terrifying and the staff is dishonest. Avoid at all costs. They made a bunch of mistakes and tried charging me for it. It's a crime how gross their units are and it's really weird that they are trying to act like a publicly traded company. I'll be filing a police report. They tried to steal from me every chance they could and there were homeless people everywhere.
July 25, 2022
Google Public Storage Carolina Morales
Great experience!! Melanie helped us out with whole process
July 24, 2022
Google Public Storage Arjan Meraveles
Melanie was very helpful and sweet. Thank you
July 20, 2022
Google Public Storage Cindy Jones
Melanie was super helpful in getting me access to my space. Everything went smoothly and staff was very friendly!
July 17, 2022
Public Storage Makeupgirl Kris
What are the access hours?
July 15, 2022
Google Public Storage Sarah McCormick
The entire rental process was so smooth. Gisel really helped us out, and made sure all our questions were addressed.
July 3, 2022
Google Public Storage Story Teller
Melanie was very helpful!
July 1, 2022
Google Public Storage David Aninyei
Dulce was very kind and patience and very help
June 26, 2022
Google Public Storage Jack Oberman
Melanie was super helpful, great customer service! Thanks so much!
June 26, 2022
Google Public Storage Monica Mccurty
Monica makes everything so easy! Such a sweet lady who is always cleaning the halls making everything nice! Thank you
June 25, 2022
Google Public Storage carlos cruz
This place really sucks they close early dumpters are locked they only have 2 carts and one of them doesnt work well plus yesterday i had to wait 30 mins to get a cart cause they had a staff meeting and carts were locked up very inconvenient last time renting a room from here
June 16, 2022
Google Public Storage Otis Edwards
Gisel is amazing and helped me the new unit and app.
June 14, 2022
Google Public Storage Miguel Diaz
June 13, 2022
Google Public Storage Christin Delgado
Gisel and Jerome are fantastic! Had a slight miscalculation on a Mil move, and Gisel not only helped me out with the initial unit, but the secondary one as well while getting me a unit with a deal that saved me tons of money. Jerome gave me superb service and assistance the very next day. Y'all are pretty awesome. Keep up the good work.
June 10, 2022
Google Public Storage Rod Yabis
The lady employee who assisted me has got to be one of the worst human beings I have met in my entire life. When I went there the second time, she even accused me of loitering even when I just went back to my storage to check if it's properly locked. I felt really small with the way I was treated in this branch. I vacated the storage unit one day before my first month was about to expire, and to my shock and horror, they even have the gall to say now that I owed them storage fees when I've paid the one month storage rental fee on the day that I rented it.
May 31, 2022
Google Public Storage david robinson
Gisel,was very productive & professional.A valuable asset to Public Storage company.
May 22, 2022
Google Public Storage Caden j
Alesha was awesome and really helped me out!!
May 21, 2022
Google Public Storage Collin Douglas
I like the location but I feel like it should be a 24hr access location.. by the time the average person gets off from work, the place will be closed, 530pm is not good at all. For the money you pay, and don't have access to your unit.. not cool.. even the dumpsters are lock up, makes it hard to throw garbage. Personally I don't have time to look for garbage cans. Please unlock the dumpsters, at least during the business hours..
May 20, 2022
Google Public Storage Octavio Hernandez
May 17, 2022
Google Public Storage Jordan West
Clean and for the location secure
May 8, 2022
Google Public Storage Teresa Bond
Gisel and Makayla make a great team and have excellent customer service skills. Both were very helpful, from something as small as helping me figure out a tricky lock (Gisel), to answering random questions (Makayla), as well as identifying the correct size for my storage needs (Gisel). They both made the entire process enjoyable and their friendly and helpful demeanor were very much appreciated!!! In fact, they were both a major factor in renting at this location, rather than find something closer to my residence!
May 7, 2022
Google Public Storage Stephen
Gisel is extremely helpful, friendly and kind, in every situation. Clean and we'll taken facility with amazing service you can't beat that. Thank you Gisel
May 4, 2022
Google Public Storage Karla Martinez
Friendly staff
May 2, 2022
Google Public Storage Michael Juarez
Dulce and melanie were wonderful ladies and love this place clean and safe
May 1, 2022
Google Public Storage Michael Diaz
Melanie helped me so much A+ service
April 27, 2022
Google Public Storage Camille Woods
Gisele helped me out today ahead was very helpful
April 24, 2022
Google Public Storage Derrick Helms
Great experience, Melanie and Dulce were very helpful accommodating friendly and it was an efficient use of time. I do recommended!
April 15, 2022
Google Public Storage eugenio patiño
Gisel is very kind and great explaining every step of the process. I'd recommend the service for sure
April 14, 2022
Google Public Storage Judah Caviness
Alesha was very helpful and professional when assisting me because I am new at the location . Good Job Alesha
April 9, 2022
Google Public Storage baby pink
Alesha Great !
April 4, 2022
Google Public Storage Michael Porcelli
Dulce and Melanie were very nice and helpful!
April 4, 2022
Google Public Storage Reprime Fitness
March 31, 2022
Google Public Storage Phillip Stevenson
Gisel is awesome
March 31, 2022
Google Public Storage Zoey McClain
I am new to using a public storage so I had a plethora of questions. Alesha was able to answer them all and gave me a quick walk around to see if it would be the right fit for me. Definitely going to recommend to my friends in the area!
March 31, 2022
Google Public Storage Marina Torres
I was so pleased and relieved how convenient it was to get a storage! Also the great customer service Alesha had made it that much better! Will definitely be letting my family and friends know where to get a good storage and at a good price and stop with hassle of other storage places!
March 31, 2022
Google Public Storage Nikky Barron
The girls are great and facility is super clean
March 28, 2022
Google Public Storage OFIER MUSIC
Melanie has been super helpful getting me up and running for a smooth move. Thanks again!
March 26, 2022
Google Public Storage Haikal Adii
Great customer service and very cooperative 10/10 recommend.
March 26, 2022
Google Public Storage Dou Rodd
Check my stats, i do few reviews, and never for average service. Ive been using this location for around 3 years now, and have for the majority, been content if not pleased with service, forgiving the rare subpare employees, since they dont seem to last long anyways. Kudos to ownership or management. Only 1 other time was i handled as well, where it was eother an owner, or a high level magement, as she admitted as much. Today, someone I hadntd seen before took care of an issue that typically causes a bit of run around and delay with previous employees. I was shocked how quickly she came with a more efficient solution that respected my time, and her business equally. Thats a hard balance for most to find. She effortlessly moved me from my irritable expectation of having to wait on phone calls and emails, and had me in and out in less then 5 minutes. Dulce a queen. Ive been considering moving locations recently as markets no longer the most efficient for me, and i rarely need assistance, but have let go of the idea, mostly cause if I do need help, i trust she will get it done. To be clear, all the staff are effective, she just stood out.
March 23, 2022
Google Public Storage debra mary villareal
I had a lovely experience with Alisha. She was very informative and had lots of patience with me. A fine asset to your company. Thanks public storage
March 23, 2022
Google Public Storage Kenyetta Wells
Alesha and Gisel both gave me wonderful and attentive service. Both were playful and professional, which made for an overall enjoyable experience. Alesha was friendly, and informative. We’re it not for her willingness to assist me to the fullest I would not have used public storage. Thanks for the food suggestions Alesha
March 21, 2022
Google Public Storage zeke shearer
Overall clean facility however the employees are incredibly rude and presumptuous in many cases harassing and being rude to some of the homeless individuals that are around the neighborhood when I tried to contact their district manager I was hung up on and Beyond. I have not been able to find any assistance whatsoever
March 17, 2022
Google Public Storage Sara Bergeson
If I could give a negative 5 I would Onsite mgr is straight evillllll
March 14, 2022
Google Public Storage sewardjarrett
Dulce was amazing. I recommend this to anyone
March 13, 2022
Google Public Storage Zee Girma
Dulce is a very nice employee. I had issues with my account and were able to resolve it right away. She was kind to me. She has a very good customer service skills.
March 8, 2022
Google Public Storage Stacy Coleman
IT WAS A FAIRLY EASY PROCESS DULCE WAS AMAZINGLY KNOWLEDGEABLE AND HELPFUL WITH GETTING MY STORAGE UNIT READY FOR MY PERSONAL AFFECTS.
March 7, 2022
Google Public Storage Stephen Smith
Dulce and Melanie always and helpful and I love it here
March 3, 2022
Google Public Storage Zachary Lambe
Of the 3 Public Storage units I've had, this facility is up to par with the best of them. But the most notable part is the customer service and genuinely great energy shared by the staff. I ended up speaking on the phone with both Gisel & Alesha before arriving and both of them were extremely helpful and polite! Gisel called to confirm my rental and I could hear the smile on the other end of the phone! Alesha was able to resolve the technical errors that I was having with the online check-in system and made sure everything was set up and ready for me to just show up. After they both went above and beyond to make sure my experience was great, I absolutely had to stop in the front office just to say hello! The facilities were clean, secure, and more spacious than I expected. Metal doors and highly tamper-proof locks are on every unit I saw and my 5ft x 5ft space was easily 10ft tall. 25sq feet is so much more useful when you can make sure all of your tall items can be upright without hitting the top! Every step is pictured, including my 5x5 unit before I moved everything in. I also love the APP for getting in and out of all the public storage facilities I have rented. You can either punch in your access code every time, or have your phone ready when close by to each code lock, which includes entrance to the parking lot, entrance to the buildings, use of the elevator, and exiting the facility. The fact that this location is in downtown makes it a great value! I am not worried for a minute about the security of my stuff in this location. If you can get a size and price that works for you, don't hesitate on reserving it! Thank you Gisel and Alesha so much for being so amazing and making it a good time just moving into a storage unit!
February 27, 2022
Google Public Storage Nick Evanoski
like raising the rent all the time
February 26, 2022
Google Public Storage Roselia Armenta
Alesha Angel your awesome! Thank you for being so kind.
February 25, 2022
Google Public Storage albert cardenas
Dulce was extremely helpful at the front desk she was awesome I'd go back for sure!
February 23, 2022
Public Storage Wilma Lindsey
How big is your storage units?
February 23, 2022
Google Public Storage Laura Torres
Great customer service, Alesha was awesome 😊
February 20, 2022
Google Public Storage Alyssa Mora
Milanie was a great help!!!
February 20, 2022
Google Public Storage Gabriel Hernandez
February 18, 2022
Google Public Storage David Madruga
Dulce and Makayla were awesome!
February 17, 2022
Google Public Storage Joshua Rice
Went in to this location to possibly rent a storage and I’m glad I went. The staff on site were amazing. Alesha was extremely friendly and very helpful with all my requests. She answered all my questions without hesitation. Informed me about how I can download the app to make it easier for me to open the gate and as well as make any payments or changes.
February 14, 2022
Google Public Storage Jhomari Julian Bilbao
Just arrived at this location and I was welcomed and was met with amazing smiles. Melanie and Dulce are amazing.
February 11, 2022
Google Public Storage Jose Galeana
Great service clean property, Gisel is the best
February 3, 2022
Google Public Storage Kurt Phillips
Helpful people in all aspects.
January 31, 2022
Google Public Storage Ashley Swackhamer
Dolce and Melanie are awesome! They were super sweet, helpful, and professional. 👍
January 16, 2022
Google Public Storage Elias Estrada
dulce was very nice and helpful !
January 15, 2022
Google Public Storage Jen G
Melanie & dulce were very helpful and friendly.
January 15, 2022
Google Public Storage Dame Brown
Dulce was awesome! She was kind, polite, patient, and very helpful on this rainy San Diego day. I’ve been using this storage for several years and I e consistently had a positive experience.
January 10, 2022
Google Public Storage Chris D
Maykala and very nice they help very friendly and positive atmosphere
January 3, 2022
Google Public Storage Abram Butler
Melanie gave us perfect customer service!
January 3, 2022
Google Public Storage Preston Vandergrif
Melanie was a great help and made the whole process quick and easy
January 2, 2022
Google Public Storage tarren woodruff
Melanie very helpful she got moved in set up app gate luv her
December 30, 2021
Google Public Storage Shavonya brown
dulce is the best
December 27, 2021
Google Public Storage katlyn millea
Melanie gave us great service! very nice and friendly and efficient, we really loved the attention and detail that she proviced. exclent customer service
December 26, 2021
Google Public Storage Danny McMullen
Makayla and Melanie Are very helpful and amazing people
December 16, 2021
Google Public Storage Mercedes Hernandez
Every time I come here Gisel is very friendly and I always get great customer service.
December 16, 2021
Google Public Storage Scott “Spanky” Turner
Thank you for being cool and letting the homeless stay. You guys rock and I can’t wait to spend more money with you!
December 11, 2021
Google Public Storage Jack Shadows
Makayla was extremely helpful and did an amazing job with showing me the unit and helping me with with everything.
November 24, 2021
Google Public Storage Alpine Dee
November 18, 2021
Google Public Storage Michael Moran
Nicole was very helpful and friendly! Customer service was excellent!!!
November 17, 2021
Google Public Storage Blanca Esquivel
Gisel Era muy amable.
November 15, 2021
Google Public Storage L K
I really like Chris and Gisele at public storage. They always are very helpful and friendly.
November 13, 2021
Google Public Storage Erika Fraser
Chris was insanely helpful. He personally cleaned our unit prior to us moving in, 10/10 service. Would recommend to anyone, and they’re military friendly.
November 5, 2021
Google Public Storage Kurt Hoffman
Gisele is great
October 30, 2021
Google Public Storage Brittney Bonney
I’ve never rented a storage unit before and was a little hesitant. Gisel was SUPER helpful throughout the process of helping me get setup. I was positive I would need the largest unit, but she reassured me with the amount of stuff I was storing I’d be okay with a medium size one. She was right and awesome saving me some money each month on a smaller unit. I also like the convenience of accessing gate/elevators all through your phone using the app. Overall very happy with experience
October 30, 2021
Google Public Storage Jennifer McWilliams
October 21, 2021
Google Public Storage Ralphael Burton
Nicole and Giselle was awesome answering all of my questions I look forward to coming here they are very polite are respectful
October 9, 2021
Public Storage Cynthia Patrick
Price for a car per month?
October 9, 2021
Google Public Storage Jina Lundquist
Christopher, Gisel and Thalia were all amazing !! They helped me with all my needs! Public Storage is amazing, come rent here!
October 4, 2021
Google Public Storage Richmond Parris (Atl)
Cris is amazing
October 3, 2021
Google Public Storage Edith Pestano Bendel
I underestimated the amount of stuff I needed to store so I went online to reserve the next bigger size. I didn't want to be charged the next month's rent on the smaller unit so I visited the office to see if i could move into the reserved unit. Chris was very courteous and helpful with the process. He found a unit in the same building as my existing unit so I was able to transfer my stuff that same day. I also had the Public Storage App so as soon as i finished moving into the bigger unit, i scheduled the "move out" for the smaller one and settled that account! Very convenient and easy!
October 3, 2021
Google Public Storage Pauline Ng
September 30, 2021
Google Public Storage Yenniflor G
Chris was very helpful, would rent storage unit here again.
September 26, 2021
Google Public Storage Malik Shareiff
September 21, 2021
Google Public Storage Carla Mccomas
Excellent service from gisel. Very kind friendly and helpful.
September 20, 2021
Google Public Storage Nest Iraz
Took my neighbor there . Storage place looks nice just 3 cars there either taking to or removing thing in or out .
September 20, 2021
Google Public Storage yasmin dias
I just came into office, Christopher was so great. He helped me from start to finish. I definitely recommend this facility to store. And ask for Christopher!!! :)
September 6, 2021
Google Public Storage Coleman Keffer
Chris is the best! I showed up right as he was closing and he still let me start the rental of my unit, went a shower me the unit and was all around understanding. Outstanding service!! The guy deserves a raise!!
August 31, 2021
Google Public Storage Bobby Neal
Gisel was very friendly help me set up my app in office.
August 24, 2021
Google Public Storage BLACK WALL STREET TODAY
Gisel is amazing. Great customer service. Came feom Spring Spring Valley to here. Great experience.
August 19, 2021
Google Public Storage Krystal Hanna
Omg Christopher was AMAZING !!! Helped me sooooooo much!!!
August 18, 2021
Google Public Storage Eddie D. Dixon Jr.
Get that was very efficient very informative she went above and beyond what you were supposed to do and I really appreciate it she also displayed empathy for me as a customer with above and beyond when I expected in a positive way
August 15, 2021
Google Public Storage Mark Sartori
August 1, 2021
Google Public Storage mj coronado
July 23, 2021
Google Public Storage Armando Amezcua
Muy amable el trato y servicio de Gisel muchas gracias
July 19, 2021
Google Public Storage David Nuno
Ann and April were very helpful and understanding of my needs for a Storge thank you
July 19, 2021
Google Public Storage Trinity Nimmo
Ana was great, help me look at prices in the surrounding area and got me into a unit that was good for me. Highly recommend
July 15, 2021
Google Public Storage Jason Brooks
Had an amazing service. Thank you
July 9, 2021
Google Public Storage Richie Pastor
Melanie was very helpful during the whole process and made everything a breeze.
July 1, 2021
Google Public Storage ricardo manzo
June 15, 2021
Google Public Storage Clemente Ayala
Awesome. Thank u Gisel
June 13, 2021
Google Public Storage raymond michaux
Lydia did a great job had me set up quick and on my way
June 3, 2021
Google Public Storage Amanda Olaguez
It was a pain to find the actual storage but eventually we figured it out.
June 1, 2021
Google Public Storage Joaquin Evans
Accidentally paid my bill twice in one month, noticed it the second after I did it and called to have the payment cancelled. They told me they couldn't stop the payment and would have to wait until it processed and then provide a refund. Once it went through I called again for a refund and was told they couldn't process a refund and needed to escalate my case to corporate so THEY could process a refund. Left messages, was given the run around and then apparently corporate also couldn't figure out how to process a refund so they just gave up and stretched it out until my next payment was due 🤦🏾‍♂️. You mean to tell me no one in the entire company knows how to process a refund? Luckily I'm not super pressed for money but what if I needed that cash? TERRIBLE customer service UPDATE: Just finished chatting with a rep and was told that Public Storage policy is not to refund electronic check payments and that I should have been told to contact my bank to stop the payment, but if I did that they would treat it like a check bouncing and charge me an insufficient funds penalty of $25....for an OVERPAYMENT in the same month where I have a $0 balance 🤦🏾‍♂️
May 29, 2021
Google Public Storage C Hanson
WATCH OUT!!! DON'T DO IT!!!! I had this storage for one month only and they reported to TRW trying to get an additional month's rent even though they had three weeks notice that I would only be there for that month these people call me three and four times a day don't do it trust me on this!
May 18, 2021
Google Public Storage Maren Bermudez
Thank you very much Lydia for your Great Customer Service. I appreciate your time and your help!
May 15, 2021
Google Public Storage Virginia Monterosa
Gisel is a great employee. I rented many years ago and came back and the facility looks fantastic! Very clean and safe.
May 12, 2021
Google Public Storage Jody Smith Edinger
Great employee.
May 4, 2021
Google Public Storage jraywofford
Gisel helped me above and beyond what you would expect. Great app that is brand new and works on the gates.
May 2, 2021
Google Public Storage Nikki Carel
April 24, 2021
Google Public Storage Alison Stern
Thank you so much to April and Gisel, the wonderful employees who helped me with my move-in and move-out! They were so positive, helpful, and caring! They took time to answer all of my questions and made my moves smooth and easy experiences.
April 15, 2021
Google Public Storage Francisco Cardenas
Todas la mujeres son muy amables en la officina. Gracias a la Gisel y Lydia.
April 14, 2021
Google Public Storage Salvador Perez
La Gisel me ayudo muy rapido. Gracias por ser tan amable.
April 14, 2021
Google Public Storage Darren Stevenson
Gisel was a big help
March 25, 2021
Google Public Storage corlet anderson
April was great and tried to help out in every way possible. Great customer service!!!!
March 21, 2021
Google Public Storage francis santos
Stinks...
March 21, 2021
Google Public Storage Shounna Souryamath
Awesome service!! Melanie was the sweetest. Very nice & great customer service!
March 20, 2021
Google Public Storage Ted Benge
Melanie was awesome! Super helpful!
March 19, 2021
Google Public Storage AJV124
March 14, 2021
Google Public Storage Jamie O'Hines
Always great service with Gisel. She helped me download the app. It's great.
March 13, 2021
Google Public Storage Alfred Borja
The employees are wonderful april giselle melanie are fabulous you love new office
March 12, 2021
Google Public Storage Maurice Williams
Ana was a true professional. I've been involved with customer service for years. She was definitely world class talent. True experience with her.. Answer all my questions.
February 28, 2021
Google Public Storage George Claxxton
Great place to rent.nice and clean facility. Most amazing service from Gisel and April.
February 26, 2021
Google Public Storage Maria Terriquez
Muy bien servicio con Gisel
February 25, 2021
Google Public Storage Alma Garcia
Cuando vengo a mi unida, la Gisel es muy amable. Me ayuda con todos mi preguntas.
February 20, 2021
Google Public Storage Stephen Smith
Gisel and April are super helpful. Clean and great facility.
February 20, 2021
Google Public Storage Alejandra
February 14, 2021
Google Public Storage Debbie Velasquez
February 14, 2021
Google Public Storage Antoinette Baines
February 9, 2021
Google Public Storage Eve Proenca
Ms. Gisel is undeniably the best worker ever. She is so amazing and has help me with all of my storage needs.
February 3, 2021
Google Public Storage Lando Callersion
Terrible customer service and policies. I rented a unit and never used it. That’s fine that I was charged for those months because I had it reserved. Then when I cancelled online they charged me for the entire month starting the day after I cancelled. When I called and asked for a refund April the manager refused when I told her I’d be disputing the charge w AMEX she threatened to send me to collections. I will be filing a formal complaint with the better business bureau and the California department of consumer affairs. If you have a similar experience I’d recommend the same.
February 2, 2021
Google Public Storage Justin Smith
What a place
January 28, 2021
Google Public Storage Dale Mccurry
Gisel was great, fast and friendly service.
January 21, 2021
Google Public Storage guellermo pedroza
The staff was very nice and helped make the process easy. They even gave useful advice like taking pics of your stuff in case you have to make a claim. The facility was clean and easy access. Parking is a little tight so bigger trucks will probably take up two spaces.
January 20, 2021
Google Public Storage Lovie House
January 17, 2021
Google Public Storage Hripsime Martirosyan
Angela & April were amazing, both ladies made my move in & move out super smooth.
January 15, 2021
Google Public Storage Gerald Kramer
January 14, 2021
Google Public Storage maite lopez
Love it
January 9, 2021
Google Public Storage Joshua Woods
Angela and April helped me learn about the app just launched this week to open all facility doors remotely. Very cool, clean, and easy to navigate.
January 9, 2021
Google Public Storage Edwin De La O
Great and straight forward experience
January 1, 2021
Google Public Storage Jack Petty
December 31, 2020
Google Public Storage veronica de leon
Me gusta el servicio es bien bueno y siempre tienen limpio.
December 28, 2020
Google Public Storage Glenn Cole
Secure storage in East Village, San Diego.
December 27, 2020
Google Public Storage Darrell Stephen Johnson
Above Average
December 23, 2020
Google Public Storage Ernest Garcia
Melanie and Ann we're very helpful and informative thank you for the great experience
December 23, 2020
Google Public Storage Susan Pratt
December 23, 2020
Google Public Storage Christine Barnes
I just want to say that Melanie andAnna are absolutely suburbans their job they're very courteous and on spot and honestly I think you should give them a promotion or a raise thank you bye
December 22, 2020
Google Public Storage Vee Dee
Be careful please before coming and getting a storage here because prices only go up up UPUp!!!!
December 12, 2020
Google Public Storage Henry
December 7, 2020
Google Public Storage Osama Aziz
April was great in handling her business, specially on a Sunday, she was helpful and patient and processed my reservation in a record time, thank you April and keep rocking.
December 5, 2020
Google Public Storage Paul Gannon
Great location
November 30, 2020
Public Storage Francisco Zamora
Geselle and April were really helpful and helped me find the best price the unit that I needed. Will definitely be back
November 27, 2020
Google Public Storage dorian spencer
November 27, 2020
Google Public Storage Ashlee Drain
November 27, 2020
Google Public Storage Veronica Renae
Angela was great She helped me out I'm old and would not have been able to get through this process with out her she was the best God bless her
November 22, 2020
Google Public Storage CH
The staff here great! Moving in was quick and easy. Moving out was the same. Angela and April, thank you ladies for being so helpful! 🙏🙂
November 9, 2020
Google Public Storage Ray Lane Jr
November 7, 2020
Google Public Storage Prince Adam Bin Alwaleed Alsaud
Clean storage areas, reasonably priced, and will allow you to sleep around their building.
November 6, 2020
Google Public Storage soul derp
Evet gave good service
November 1, 2020
Google Public Storage Moor Birth
The staff is very helpful. The thing I don't like is that they close too early.
October 27, 2020
Google Public Storage Lupe Gutierrez
Gisele treated me very good. I would recommend to all my friends, I feel great here.
October 22, 2020
Google Public Storage Mauricio Muro
Very easy to understand and friendly
October 22, 2020
Google Public Storage Katie Porter
The team here always goes above and beyond. I've been dealing with a 'friend' who I let store a few items in my unit, and then he promptly took the only key and left the state... Locking me out of my own unit and sticking me with the bill. April has been helping me with it since day one and is always kind, understanding, and knowledgeable. She's kept me sane during the three months of trying to resolve this and I'm so thankful for that!
October 22, 2020
Google Public Storage yess M
Great service from Gisele. Dhe is so sweet and lnows spanish. Thank you so much
October 21, 2020
Google Public Storage Lauren Lambert
Giselle is awesome!
October 16, 2020
Google Public Storage Mr Aaron McKinney Sr
Great service from Gisel and Yvette. Nice facility.
October 7, 2020
Google Public Storage Gerardo Soto
Bien servicio con Gisel y April. Las dos me trantran muy bien cuando vengo a pagar.
September 26, 2020
Google Public Storage Ivy Stevens
September 21, 2020
Google Public Storage Ryan Harvey
September 20, 2020
Google Public Storage Lurid Silence
Came in on Sunday, and both ladies behind the counter were extremely helpful and nice. Very appreciated service
September 19, 2020
Google Public Storage Ryan W
It is Friday and according to the website they close at 6pm. I was just chased out by a very rude staff member at 5:43pm saying that are closed. I got an item on my dolly and just about to go up, she expects me to take it back to my car and leave. I was able to complete that item under her watchful eyes with rude attitude but had to take the other item home. Earlier that day there were no dolly to borrow, a simple one trip took 4 trips due to no dolly available. Not recommended, Stay away!
September 17, 2020
Google Public Storage Ruben Tisnado
Since I’ve been using this storage location I’ve had nothing but positive experiences! The location is very convenient, storage is extremely affordable, and the site is always clean!! Whenever I come in I am met by either Gisel or April who are always extremely helpful! If I ever have any questions I am met with positive attitudes and great customer service! They always exceed my expectations and go above in beyond in anyway they can! I highly recommend this site and would give more stars if I could!
September 17, 2020
Google Public Storage Virgie shelly
Excellent from gisel.
September 16, 2020
Google Public Storage Donald Danner
April did an amazing job renting me a storage unit and keeping me safe while doing it.
September 16, 2020
Google Public Storage earl shannon
My mom's use this storage
September 15, 2020
Google Public Storage Matt
This is the worst public storage facility I have ever seen or used. No offense to anyone but I dont want to fight a gang of homeless people who camp daily on the sidewalks around this facility. Then inside is a cast of horrors..people sleeping and cooking in their units. I cant even let my kids out of sight at this place because of the dangers.
September 9, 2020
Google Public Storage Angel Romero
Gisel me trata muy buien cuabdo vengo a pagar
August 29, 2020
Google Public Storage Mr. ANSELMO L. DESIDERIO
Clean and secure. Easy access.
August 24, 2020
Google Public Storage Joseph Tripp
August 16, 2020
Google Public Storage Brandon Ackaret
Yvette, was very nice and respectful
August 14, 2020
Google Public Storage Charles Olson
I just rented and this place is great. Giselle gave excellent service.
August 14, 2020
Google Public Storage Lindsey Lucas
August 12, 2020
Google Public Storage Pacific Rent a Car
Went today to get a storage Customer service is great Geselle was a great help April was also there and was really nice and helpful too Agreement process went smooth. Thank you girls for your help and patience.
August 8, 2020
Google Public Storage Michael Slifer
Angela was great and provided perfect customer service. She answered all questions I had and made it an easy move in
August 7, 2020
Google Public Storage Jordan Hiller
Angela is awesome!!!
August 5, 2020
Google Public Storage Luis rene Mazariegos
Muy bien servicio con Gisel and April. Me tratan muy bien en la officina.
August 5, 2020
Google Public Storage Ronald Angres
Great service from Gisel and company.always so friendly and helpful when I come in to make a payment.
August 4, 2020
Google Public Storage Cuauhtémoc Ortega
Gisel Exselente Gracias gracias grasas namaste
August 2, 2020
Google Public Storage Brandon Beggs
August 1, 2020
Google Public Storage Blanca Padilla
Muy agradecida con el servicio muy amable muchas gracias dios las bendiga Gisel y su compañera
July 31, 2020
Google Public Storage Halend Miller (Blacc Cheech)
Angela was nice and helpful
July 27, 2020
Google Public Storage Invictus “Vic” Campbell
July 20, 2020
Google Public Storage Kristen Wong
Angela was great! She was very helpful and she made the rental fast and easy. She explained everything well.
July 18, 2020
Google Public Storage Jai'Quan Carter
The relief manager Angela was extremely helpful and nice. She made everything so easy. Prices are affordable as well. Highly recommend
July 18, 2020
Google Public Storage Russell Tennsion
Angla has good service
July 18, 2020
Google Public Storage TIMOTHY BOWER
July 14, 2020
Google Public Storage David Pitts
T0 whom this may concern, your Employee April has been very respectfully and helpful in getting me a storage unit. She has very good work ethics and PR work as well. Thanks very much to
July 13, 2020
Google Public Storage Janiece Spaulding
July 12, 2020
Google Public Storage Cecilia Rios
Porque cuida mi propiedad
July 12, 2020
Google Public Storage Ronald Jordan Jr
Omg, was in a rush, worried about time and the online reservation being weird. I spoke with Angela when I got there she help me out right away! Omg made it so much easier and less stressful. My day is change. Thank you so much Angela! GIVE HER A RAISE!! This was the best experience I've had moving. Very sanitary and professional when concerning covid and the apocalypse happening lol. Thank you again Angela God Bless you!
July 10, 2020
Google Public Storage Will
I have been renting a space here for a year now its cheap and a great place to put things I don't need at the moment knowing they are safe and accessible.
July 9, 2020
Google Public Storage Fitz Rivera
Highly recommend public storage on 16th. Awesome welcoming environment. Outstanding customer service. Amazing deals. Reliable paperwork. Great availability.
July 7, 2020
Google Public Storage Blanca López
Muy bien el servicio con Gisel.
July 6, 2020
Google Public Storage Zigzagg Snoop
Love the workers
July 5, 2020
Google Public Storage Eric Jones
Angela was very helpful with setting up my storage. Great customer service.
July 5, 2020
Google Public Storage John Jung
Angela and April are great here. Highly recommend.
July 4, 2020
Google Public Storage Adriana Cepeda
Angela helped me get a great storage, she explained everything detail by detail, also this is my first storage ever so she really did help. April also was a great help, she helped Angela help me.
June 26, 2020
Google Public Storage J'myle Koretz
When I called with a few questions, April answered them all professionally and politely while I was still waiting for other places to call me back. She is the reason I choose Public Storage over the place by the ballpark. Thanks, April!
June 26, 2020
Google Public Storage Susanne Christe
Jenna helped me and she was very professional and friendly while still adhering to the "social distancing" criteria.
June 16, 2020
Google Public Storage Amber Hansony
Great service here with gisel and April. Super nice ladies
June 16, 2020
Google Public Storage gloria hernandez
Gisel in the office is always very helpful and friendly. This place is clean and pretty well organized
June 5, 2020
Google Public Storage Kassandra Lopez
Jerry was nice.😌 V good service
June 1, 2020
Google Public Storage Jeffrey Buckler
Great service from Gisel and April very patient you ladies.
June 1, 2020
Google Public Storage Ramon Gomez
Everytime I come here Gisel at the office is very helpful. Friendly staff and clean facility
May 28, 2020
Google Public Storage Claudia Camacho
Gisel and April are very helpful, I also wanted to mention Martha when she was here she helped me out so much with my move. Great customer service at this location.
May 28, 2020
Google Public Storage Leonor Hernandez
I came here with my mom and Gisel was very helpful. Amazing service.The place is neat and clean. Never have a problem when I come here.
May 21, 2020
Google Public Storage ROBLOX Face
April 16, 2020
Google Public Storage Milton Ramos
Muy bien servicio de Gisel.
April 5, 2020
Google Public Storage Kimberly Johannsen
April 3, 2020
Google Public Storage Laura Hollingsworth payton
Great service from gisel, the place is very clean.
April 2, 2020
Google Public Storage Erik Yourk
Gisel did a really good job. Thankyou
March 31, 2020
Google Public Storage Yesenia Chaidez
Thank you Angela for being so helpful and going through each step with us.
March 16, 2020
Google Public Storage Alierr Trillo
This is the worst storage in all of San Diego by far the staff are condecending and confrontational at every step of the way not only do they treat people with no respect they also cheap you out of your money. They are kicking me out of the storage on the 15th of march even though I paid for the full moth until the first. This is a scam they think they can treat people however they like. This is unacceptable.
March 12, 2020
Google Public Storage Sabrina Martinezwhipple
March 12, 2020
Google Public Storage Dawn Martinez
They are great but require a bank card to rent a unit
March 8, 2020
Google Public Storage Austin Runner
Melanie very helpful
March 4, 2020
Google Public Storage Knowledge Allah
Awsome service. Great staff. Very professional. Amanda is wonderful! Kudos, 16th St Public Storage!
March 4, 2020
Google Public Storage Soulfulday Lazzara
Everyday great service from Gisel and Amanda
March 4, 2020
Google Public Storage Alexis Gutierrez
Gisel did a amazing job. Please give her a raise lol ty
March 4, 2020
Google Public Storage Rodolfo Benitez
I'm so happy for all the ladies here. I speak the truth this place is amazing and clean! Saftey is top notch and very important to everyone here. I highly recommend this location. Thank you
March 4, 2020
Google Public Storage Martin Martin del campo
Very nice service from Gisel. She is great I will come with her everytime.
March 4, 2020
Google Public Storage David Garcia
Gisele is very friendly and happy and helpful.
March 4, 2020
Google Public Storage Frank d Zimmerman
I thank Mike help me greatly in this move good guy, and Amanda was great.
March 4, 2020
Google Public Storage Luis Gonzalez
Gracias Gisel
March 3, 2020
Google Public Storage Michael Bradus
Amanda very helpful started from the beginning to the end very pleased with the service I worked at Nordstrom she a great asset
March 2, 2020
Google Public Storage Daniela Morales
March 2, 2020
Google Public Storage douglas mccluskey
February 29, 2020
Google Public Storage Corey Lee
Amanda is the best, great laughs!
February 29, 2020
Google Public Storage LovelyRenee
Amanda was AMAZING!!
February 29, 2020
Google Public Storage Isabel Borja
Excelente servicio y lo mejor en mi idioma
February 29, 2020
Google Public Storage mara m
thank you amanda for your great customers service
February 28, 2020
Google Public Storage oscar McGlasson
Martha from Public Storage was absolutely helpful. Clear and easy instructions and efficient process!
February 28, 2020
Google Public Storage Soli Urbi
Martha and Anna are great, i love this facility every time i came to this office the girls have an smile and they make my day.
February 28, 2020
Google Public Storage Nat Taylor
Met with Ana to handle my reservation and account setup. She was very helpful and my experience was a positive one.
February 27, 2020
Google Public Storage Melody Camacho
EVERYONE NEEDS TO READ THIS REVIEW! Worst customer service ever! My mother rented a storage here and she accidentally locked her keys (along with her purse) in the U-Haul. She called the U-Haul and they stated they would be there in 15 minutes. The 2 ladies there were very rude and demanded my mom leave the property because they were closing . She begged them crying for them to please wait for them to come open the truck. They stated they didn’t care and she had to leave the property. Since she decided to wait for the U-Haul to send them, they proceeded to lock themselves in their office and sound the alarm so the cops would come and escort her off the property. When they arrived to open the truck the ladies refused to open the gates for the guy and demanded my mom leave the property. Never once were we rude but they were unprofessional and rude since the day I rented the unit. All that was unnecessary.
February 26, 2020
Google Public Storage Beatriz Arroyo
Amazingly fast service! Thank you
February 26, 2020
Google Public Storage Nazir Rizan
Amanda has amazing customer service! This place is clean and it was very easy to sign up. Thank you Amanda!
February 26, 2020
Google Public Storage Mike McCombs
Ana, Amanda and Martha every one was fery helpful and nice
February 19, 2020
Google Public Storage James Moriarty
Ana, Amanda and Martha were Awesome I came from Virginia and within 2 days storage and supplies secured and was able to move all in for storage. They all were extremely Helpful Courteous and Friendly I would highly recommend 5 Stars***** THANKS!!!! Jim M.
February 19, 2020
Google Public Storage Steve Lucero
Amanda and Anna, but especially Anna are wonderful and helpful. Great storage place with reasonable prices, secure access, and also Anna is awesome. Did I say that already?
February 19, 2020
Google Public Storage Mario Garcia
It was a smooth setup and amazing service by Amanda
February 19, 2020
Google Public Storage Lendre Sparrow
Amanda and Ana are AMAZING! Great customer service all around, I definitely will return!
February 19, 2020
Google Public Storage Isaac Gibbs
Amanda was really helpful after lost code. 🙌🏻
February 19, 2020
Google Public Storage Julio R. Hernandez
Great service by Ana, helpful
February 18, 2020
Google Public Storage Rob Nicholas
Amand was very good and helpful me through the process !!!
February 18, 2020
Google Public Storage Gloria Smith
Amanda and Ana are awesome! Great customer service! Thank you ladies!
February 17, 2020
Google Public Storage payton castle
Ana was great. Extremely thorough & quick getting me set up in a new unit. thanks so much !
February 14, 2020
Google Public Storage Hal Harris
Melanie was a sweetheart!! Very enthusiastic, friendly funny and most importantly professional and helpful!!
February 12, 2020
Google Public Storage Kelolo
Bad business
February 5, 2020
Google Public Storage John Gibson
January 28, 2020
Google Public Storage Tsumi
Amanda did such an amazing job and was so professional!! Thanks Amanda
January 21, 2020
Google Public Storage nick m
Amanda good customer service help did help me get a rental space quickly.
January 17, 2020
Google Public Storage Scott Mosier
January 9, 2020
Google Public Storage Dylan O'Connor
Chris was easy to work with and helpful.
January 7, 2020
Google Public Storage Dennis
January 3, 2020
Google Public Storage Yunko Vicencio
Ana she did great service thanks alot.. Friendly and helpful
December 30, 2019
Google Public Storage Jesus Cruz
Muy bien excellent
December 26, 2019
Google Public Storage Caleb Robinson
December 18, 2019
Google Public Storage David Thomas
Amanda checked us into the unit quickly and explained everything thoroughly. The place is clean and we are very happy with this location and price.
December 17, 2019
Google Public Storage Shahar Bitton
Awesome Experience at this location. Amanda was prompt to initiate the 1st call, and was super nice, helping me get a unit on a last minute request. Upon arrival, she was friendly, smiley, and professional. Within 30 minutes i was in and out. Plus they give you 30 days free when u sign up online! So overall she gets 5 stars from me!
December 15, 2019
Google Public Storage Joselomosso Mosso
December 10, 2019
Google Public Storage Christine Surpitski
A lot of homeless people such as myself rent. Conveniently located and fair prices
December 10, 2019
Google Public Storage Greg Florey
December 9, 2019
Google Public Storage Andy Massaquoi
Check in was easy and simple! Martha did an excellent job assisting me with my move in! Overall great experience!
December 9, 2019
Google Public Storage Emilie Bressler
Horrible Horrible Horrible customer service!! Wouldn’t recommend this location at all. Glad I chose to take my business elsewhere
December 7, 2019
Google Public Storage javier juarez
Marta was great she help me with all my questions thanks marta👍🏻
December 1, 2019
Google Public Storage Nicholas Maniscalco
Chris is a outstanding attentive and helpful
November 28, 2019
Google Public Storage Paublo Vincente
You got to put your belonging somewhere because the Trump economy has forced us to pay too much rent
November 24, 2019
Google Public Storage Trisha Henderson
Mike, saved me money. I went for a 5×5 and he gave me a 10×10 for way less. I loved his customer service skills. I am happy with my rental. It's clean and spacious. Well worth my little money im paying. Thank you MIKE!!!!
November 24, 2019
Google Public Storage M T
Angela was amazingly helpful and efficient!
November 18, 2019
Google Public Storage Yolanda Huard
Mike was very helpful in meeting my storage rental needs. I went in the office and was able to rent a unit right away! Mike walked me through the premises making sure I understood how everything worked. I would recommend this location especially if you live in East Village area.
November 12, 2019
Google Public Storage Guerrero George
Great staff. Had good help from them
November 11, 2019
Google Public Storage elise rodriguez
Mike was cool..... It was Easy to get a storage unit. THANKS MIKEEEEE😁
November 11, 2019
Google Public Storage EDDIE MCCREE
Chris, really took good care of me. The Space is in great place short walk to elevator. It's not as bad as thought it would be. I'm happy
November 10, 2019
Google Public Storage Mu Teklekk
Mike was absolutely amazing! You should be elated to have him as a part of your PS Team👍🏽👍🏽👍🏽
November 10, 2019
Google Public Storage Aurore C
I'm in Usa for 3 months and I needed a storage. I made a phone call and mike replied he was very professional and very reactive. When I arrived at the storage he helped me carry my things and was very nice.The price of this storage is very correct.
November 4, 2019
Google Public Storage lindsey richardson
November 2, 2019
Google Public Storage Danyale Young
Amanda was great!!! Very helpful and a employee of the month status to me.
October 31, 2019
Google Public Storage Lori-Anne Vogel
October 29, 2019
Google Public Storage Alyssa Mansfield
Mike the manager is awesome! Super nice, very informative and thorough in his answers to my many questions. He did everything to accommodate me and provided me with excellent service and a great deal! I highly recommend Public Storage on 16th downtown. They're awesome! Thanks
October 29, 2019
Google Public Storage Vanessa R
October 27, 2019
Google Public Storage Ryan O'Neal
October 26, 2019
Google Public Storage Charles Black
Great.! Outstanding service, and great attitude. Thanks so much again, April!
October 26, 2019
Google Public Storage Shakesha Hargrove
Great place to store your belongings
October 22, 2019
Google Public Storage TANNYA MORFIN
I recommend this storage place 100%. Mike greeted me and was so helpful through out the whole process. I'm glad I decided to come here, Mike made me feel so comfortable. Thanks for a great experience Mike.
October 21, 2019
Google Public Storage Laurelle Whiteley
I rented a storage unit this past weekend and worked with Mike. He was very professional, courteous and provided the best customer service I have received in many years. My move from LA was a nightmare due to a Budget Truck rental breaking down which had to be towed to the storage facility. Mike worked with the tow truck drivers to gain access to additional parking spaces, checked on my moving team as we were unloading, and continued to offer as much support as possible. I highly recommend Public Storage but Mike is one of my new heroes!
October 19, 2019
Google Public Storage Michelle Whitmer
Clean and very secure
October 19, 2019
Google Public Storage Kapreisha Tucker
Chris was awesome! Thanks man!!💪🏾
October 14, 2019
Google Public Storage Anne James
Mike was the best we ever in storage place Excellent service and recommend
October 14, 2019
Google Public Storage Michael Cox
Mike was a pleasure and wonderful to help with our move in.
October 14, 2019
Google Public Storage Andrew Chesser
Quick and easy, clean and professional - Chris was a big help!
October 11, 2019
Google Public Storage ricardo garcia
In and out service to make my payment, thank you gisel
October 11, 2019
Google Public Storage Daniel Deitrick
Chris took really good care of me and got me a great unit at a great price! Very happy with the customer service and the facilities. Thanks!!!
October 11, 2019
Google Public Storage Celia Quintana
Fidel me ayudó muy amable Gracias por todo
October 7, 2019
Google Public Storage Silent J
Decent, if you need storage.
October 4, 2019
Google Public Storage Michael Barnes
Gisel helped me out when I came in. She is a great manager and facility is very clean.
October 3, 2019
Google Public Storage Jerry Mullenix
Great service from Giselle.
October 3, 2019
Google Public Storage Jane Clayton
Everyone treats me amazing, the staff is amazing, Gisele. Raquel, and April thank you
October 1, 2019
Google Public Storage Michael Jordan
Gisel treats me good. And I love them all great service
September 30, 2019
Google Public Storage Jeff Bommarito
Mike was the best. The best to do it! I would never write a review for a storage facility unless it was bad... this is an exception. Mike was the most personable, service focused, and all around authentically caring person I've ever dealt with in leasing a storage unit. If I were the boss, he would go all the way to the top.
September 23, 2019
Google Public Storage Melchor Gandara
Mike has excellent customer service skills. I feel that he will be very helpful in helping me in the future. Keep your good employees happy. 👌
September 23, 2019
Google Public Storage Rene Giamanco
Great service! Mike was super helpful!
September 21, 2019
Google Public Storage Jorge Basave
Very clean
September 21, 2019
Google Public Storage margarita Ruiz
Super friendly and helpful! Very satisfied!!
September 18, 2019
Google Public Storage Marlon Caballero
They have been doing better upkeep of the place. When I first moved my things into storage, I was a little worried that people off the streets were able to randomly get in. There was a smell of urine and feces in the stairwells. Now, things look nice and clean, it no longer smells of a bad public bathroom in the stairwells, and the actual bathrooms are decent. My storage space is ample and the price is reasonable.
September 15, 2019
Google Public Storage Denise Thomas
September 15, 2019
Google Public Storage Forest Smith
Mike was very upfront and courteous to answer questions and help secure the unit that was best for me. The place seemed pretty clean and what not as well. Would probably use again.
September 8, 2019
Google Public Storage Calvin Brockman
Kinda dirty and not well kept up. Very “cheap” storage.
September 6, 2019
Google Public Storage Rich Salazar
Martha at the front desk was very helpful and friendly, I highly recommend.
September 6, 2019
Google Public Storage Esperanza Palacios
MARTHA .es una persona muy amable. Y todo el lugar esta limpio y bonito. El lugar esta maravilloso. Hablaban en espanol y en ingles.
September 1, 2019
Google Public Storage Alberto Pizano
Very good services
August 28, 2019
Google Public Storage Daniel Valdivia
August 20, 2019
Google Public Storage Dolores Gastelum
Friendly and courteous.
August 20, 2019
Google Public Storage Cassy Pardee
I reserved a storage spot online before my move. The day before I went into fill out all the paperwork and what not. Mike was who helped me with everything. He was very sweet and professional and even was able to give the storage unit cheaper than what it was online. I highly recommend this place.
August 17, 2019
Google Public Storage Danye Burleson
Rock Hill and Emily were really open towards me and they helped me they were really useful they were respectful they help me out cuz I was discombobulated when I went in and the next two days I wanted to change my storage up and she just said just wait until a better day I did I got me a nice storage all the way downstairs I don't have the cotton elevator no nothing and I really enjoy my stay there but there was words were people say that they have some employees that don't like homelessness but guess what I take care of my business I'm in I'm out and I don't disrespect I keep my stuff clean and up to par and I have really nice things so I move forward thanks Public Storage
August 16, 2019
Google Public Storage Roy Holiday
Mike was very kind and helpful hope your new job turns out great
August 8, 2019
Google Public Storage Lala B
I’d don’t know the girls names but they’re all very helpful and polite at the front desk. Very helpful when it comes to answering any questions or concerns.
August 7, 2019
Google Public Storage tavares turnage
Good staff easy to get to
August 7, 2019
Google Public Storage Yaniash Warren
I was helped Raquel , very nice and friendly staff...great place
August 7, 2019
Google Public Storage Dennis Grajeda (Dennis G.)
July 27, 2019
Google Public Storage Daryl Chaney
July 24, 2019
Google Public Storage Lori Rodriguez
July 22, 2019
Google Public Storage Kado Charles
July 21, 2019
Google Public Storage Cleo Xxx
Chris is great, super nice to us and helpful!! Thanks so much
July 20, 2019
Google Public Storage William Brownlow
Amanda very helpful
July 13, 2019
Google Public Storage Alesha Harris
July 8, 2019
Google Public Storage Jaye Lee
July 8, 2019
Google Public Storage Danielle Fye-Tavares
customer service is very helpful
July 6, 2019
Google Public Storage Daniel Issaks Rubin
These guys are a rip off. I went in there with my closest girl friend to rent out a storage space rental and the damn front desk employees required me to pay them with a credit card. I told them I don't wanna use plastic but Cash but they refused and told me that in order for me to rent out a storage space I must pay the first month with my credit card. Then they argued second month with cash if you wish. Sounds like a scam to me. Don't go there. Thank you
July 2, 2019
Google Public Storage Ray Fino
Amanda and Ana are both very efficient in assisting me in a professional manner. Thanks ladies!
July 2, 2019
Google Public Storage Rebecca “Beckyington” Gillespie
June 30, 2019
Google Public Storage Sean Matthews
June 28, 2019
Google Public Storage Tonika Garrett
They are the best at knowing g what you need. However prices are pretty steep
June 25, 2019
Google Public Storage Ryan Cruz
Both ladies at the front desk were very professional and courteous. Emily and Maria made my visit fun and humorous. They explained the warehouse procedures in a very easy to follow way. I will recommend this facility to all of my family and friends!
June 22, 2019
Google Public Storage Matthew James
June 21, 2019
Google Public Storage chaunta yvette
June 14, 2019
Google Public Storage Michelle Webb
Love this place!!! Emily was AMAZING!!! Please come see her!!!
June 12, 2019
Google Public Storage Rachauna Dixon
Great staff very thorough and well knowledged. Rough area... Which is probably why they close so early 6p.. Wouldn't want to be there afterwards anyways. Ridiculous and annoying security measures in place due to the location. Very convenient location however right off the freeway!
June 3, 2019
Google Public Storage Liliana A. Vázquez (Lily)
Ana Raquel and April are always great! They are always there when I need their help, best storage in town! I would definitely recommend this place to anyone looking for a safe, clean and friendly facility to store!
May 26, 2019
Google Public Storage Vernon Swain
May 25, 2019
Google Public Storage Roy Okamoto
Good storage facility. It's in the East village of downtown but it is secure and we'll maintained
May 14, 2019
Google Public Storage Ki Shane-Bright
Amazing front staff. I've been a client for some time and they are always helpful and friendly!
May 14, 2019
Google Public Storage Jeremy Clark
Like any other storage place
May 13, 2019
Google Public Storage ricko inu
May 12, 2019
Google Public Storage DEF VOSD
Maria and April are very helpful, knowledgeable and welcoming. Greatly apreciated in a customer, service, oriented establishment!
April 26, 2019
Google Public Storage Jarred Mack
This public storage location is fantastic. Great location downtown and even better employees. Don’t be dismayed about the unfortunate folks living outside across the street. There is a homeless population nearby by the security and quality of the building are great. Emily and Raquel will help you with the check in process, show you around the property personally and answer nay questions you have.
April 25, 2019
Google Public Storage Matt Kirchoff
April 22, 2019
Google Public Storage charles griffin
If you can rent and store your things else where do it the security at this place is something else I would not recommend it at all,their hours of operation are bad open up later and closer early.
April 8, 2019
Google Public Storage Stuart Donnell
This public storage has the most amazing customer service. Ana and Raquel has set up my storage and has made it so easy for me. The staff has left the doors open just a little longer to while I have been late. Every other storage location has been angry and aggressive if I come 30 minutes before close of business. They truly have great people here. 2 thumbs up!!
March 31, 2019
Google Public Storage Ashley Thomas
April and Maria the front desk staff were wonderful and treated me with respect and kindness.
March 15, 2019
Google Public Storage ana larroy
Raquel was the best one there, friendly, very knowledgeable and attentive to my needs.
March 15, 2019
Google Public Storage Brandon Howey
Raquel was very nice and attentive to my needs. Emily and Ana were there too and were being very knowledgeable when talking to other customers!
March 15, 2019
Google Public Storage jun nerona
Raquel is the best. Also the staff ya the office were pretty helpful Emily and Ana.
March 14, 2019
Google Public Storage Brian Smith
Raquel was awesome!! Great customer service.
March 13, 2019
Google Public Storage Gene Lee
Raquel was awesome! She was very professional and answered all my questions. She helped me find the right space. Even tho I ended up renting on another PS location because of the access hours I wanted to give her a shout out on her great customer service.
March 12, 2019
Google Public Storage Sheena Nunley
March 10, 2019
Google Public Storage Roarke Porter
Maria was amazing! She helped set me up with a unit quickly and professionally. I hope she gets a promotion soon. She really knows her stuff!
March 6, 2019
Google Public Storage Iam Mine1000%
Amazing taffy. very helpful and went that extra mile for this gal👍🏻👍🏻
February 28, 2019
Google Public Storage Elias Zabala
Big place lots of storage units, reasonably priced for location. Lots of homeless use it and sometimes hang out at their unit. Just painted exterior and interior but elevators are said to be cleaned up next. Needs more carts for its size as people have to wait on the few they have
February 28, 2019
Google Public Storage Starley Malone-Joseph
Mrs.April was so amazing awesome and really helpful to me on everything so sweet nice to me thank you so much.
February 27, 2019
Google Public Storage C B
The customer service is excellent. Emily and Raquel are very helpful and made renting the unit a quick and easy process. The place is pretty clean considering the location and homeless population
February 24, 2019
Google Public Storage Hank Farmer
They run a tight ship and do it well.
February 13, 2019
Google Public Storage Tasha Marie Holmes
February 10, 2019
Google Public Storage Izzy N
Since day one that I rented a space here. I had nothing but excellent service from Maria. I will definitely will be coming back again.
January 29, 2019
Google Public Storage Nikki Garcia
have a 10x10 their,staff is half rude,they suck at cleaning... the mangr and staff is beyond rude,also rude 2 my 9yr old and 5yr old,my lock was completely broken off my storage,my stuff trashed,i pay 171 due every 1st but had no access to my storage from Jan. 11 to Jan.27th then he wana say i did have access wow thats a lie,i have pics n video how my gate code was denied,i didnt even have a key to the lock they had a put on because they didnt watch who goes in an out of their lot..n break locks wow I WOULD NOT RECONMEND THEM AND ALSO THEIR CORP.OFFICE IS NOT HAPPY WITH THEM CALL AND ASK LOL
January 29, 2019
Google Public Storage Allan Rivera
Great location, clean and Raquel in the office is the best
January 29, 2019
Google Public Storage Yahaira Flores
Emily and Raquel gave excellent customer service. Not only were they friendly and professional, they actually took time to answer all questions I had. The location of this property is very convenient and they keep everything very clean.
January 18, 2019
Google Public Storage Wanda Rodriguez
Great customer service. Raquel and Emily were very professional and nice. Good Prices and excellent location in Downtown San Diego.
January 16, 2019
Public Storage Paula Byrne
Climate controlled units?
January 14, 2019
Google Public Storage Carol Medina (Linda Medina)
Very expensive
December 30, 2018
Google Public Storage Gavin Sorey
Maria and Brandon were incredibly helpful and got me in and out with a great unit. Thanks!
December 9, 2018
Google Public Storage Raul Abundis
Maria was awesome!!! That’s all I could say. She gave me the best customer thus far! Very friendly and helpful and made feel right at home. Thank you Maria for your wonderful help!
December 8, 2018
Google Public Storage Christopher Myers
Awesome
November 29, 2018
Google Public Storage Vincent O'Flaherty, Jr
What a dump, staff are generally unhelpful if not outright hostile (with a
November 20, 2018
Google Public Storage Laila Sears
Always a friendly staff!
November 19, 2018
Google Public Storage Micsheika Lara
November 18, 2018
Google Public Storage David White
Great customer service, clean facilities, and an all around good experience.
November 11, 2018
Google Public Storage Bill McCandless
Excellent service. David A was very knowledgeable and friendly.
November 8, 2018
Google Public Storage Joshua Turner Sr.
October 28, 2018
Google Public Storage bobbie watts
Yesterday i Google to find stroages is never me not to for away so it can be more convenient for me and my son and reasonable prices i call the 211 hotline yesterday to find a stroages that is near not to for and a cheaper price i just want to say this Friday when i call the 211hotline i don't remember her name didn't help me at all she told she doesn't help with finding companys and number something like i was not happy with her every time i called 211 the customer services always helping me and finding places and legal assistance they give me any numbers to call they will tell me to call back if i can't contact anyone are the numbers is know more in services are something like that i couldn't take the survey i didn't have the needs to she didn't try at all back to now back to yesterday that were Saturday the customer service it were a male who took his pressure time helping me with numbers to call stroages and he were very prolite that were services the the Public Stroages we're the first number i called they were very helpful i were told they have two stroages unit left the sizes and the price and month and day when the Stroages needs to be paid i said i will be there tomorrow that is today Sunday 28 let me back it up just a little i will get a call from him are she they just want to know will i be there to tomorrow today very courteous explain every detail to me he show me the unit how to put in the code for the gate i will recommend who every needs a stroages to check out Public Stroages Downtown 560 16th Street and Market
October 27, 2018
Google Public Storage Carolina Lopez
I don't remember her name (caucasian female) but she was so sweet. We neded help nd she was vry helpful.
October 27, 2018
Google Public Storage two3l3vn 211
October 18, 2018
Google Public Storage Christian Baekkelund
Great storage for quick turnaround projects in different areas when working from home service area.
October 8, 2018
Google Public Storage Brenton Ihms
Jorge was helpful thanks
October 8, 2018
Google Public Storage Bader Khalid
Maria was great to work with, made the check-in easy and straightforward.
October 6, 2018
Google Public Storage Michelle Kirby
When we moved in, one of the elevators broke down, which made moving in very slow, as everyone was using the remaining elevator. When we moved out, the bathroom was closed for renovation, which meant I had to drive the moving truck to a nearby bathroom. It seems that they could have picked a better time, than the last Saturday of September to do a bathroom reno. Maybe middle of the month/middle of the week?? Also about 3 months after moving my recently homeless/jobless friend in, they raised the prices abour $20/month, which isn't a lot for me, but is a lot when you're living on $800/month disability check.
October 3, 2018
Google Public Storage Sandi Keeton
It was so easy and fast to rent a unit! I asked for a unit close to the elevator and Maria found one for me right away. Good experience!
September 30, 2018
Google Public Storage J J
Very helpfull
September 29, 2018
Google Public Storage James Cole
Maria at the front desk was very helpful!
September 24, 2018
Google Public Storage Deirdre Seery
Wonderful customer service at this downtown location. Maria and Ana were friendly, knowledgeable and had us in and out quickly. The storage facility is clean and well maintained. It was a pleasure to do business with this Public Storage location.
September 18, 2018
Google Public Storage Sandra Weon
Great location and awesome customer service. Raquel and Emily are great.
September 7, 2018
Google Public Storage BZ Stash
The Downtown staff are great; very knowledgeable and friendly. Both Emily and Raquel assisted me in choosing the unit size that would be best for me. They actually took the time to help me get everything figured out and all squared away. Definitely felt like more than just another number and they answered every question I had. Moving into the unit was a smooth process, which was a nice change of pace from my hectic home move. The unit was a great size and easily accessible. The building and property are very secure; gives me piece of mind. I appreciate the great service and thanks for a good experience!
August 19, 2018
Google Public Storage Kalena Notez
Careful of the homeless and it's inconvenient to be upstairs unless you don't have furniture.
August 19, 2018
Google Public Storage Rexian
August 15, 2018
Google Public Storage Matthew Nelson
Great customer service. Thank you Ana for your help
August 11, 2018
Google Public Storage Jean Sun
August 2, 2018
Google Public Storage Richard deMorris
It was a bit warm while moving my items, so make sure that movers are dressed lightly. The 5' x 10' space has ample space for those that are moving with not a lot of things. The person helping me check into the storage unit, Ana, was friendly and helpful, walking me through checking on the unit, asking after if I had forgotten anything to make storing my stuff better. It was a pleasant experience after being on the road for so long (drove from Washington State to San Diego, CA for school and this was my first stop).
July 24, 2018
Google Public Storage John Rocha
Great customer service. Lowest prices in the area.
July 17, 2018
Google Public Storage Fran Brown
has security
July 6, 2018
Google Public Storage L H
they are thieves. I am taking a legal action against, which should have been done many years ago so we could have avoided so many victims that suffered by now including me who was robbed and just like many of you wrote in the reviews, there was absolutely no surprise or shock by their employees when they discovered all my stuff was gone, the girl acted like this is normal everyday thing for them and now reading that so many of you felt the same, it really makes me wonder who really robs these lockers and btw checkout locker scams, huge scandals all over google how storage employees themselves rob their own customers.
June 6, 2018
Google Public Storage Stephanie O
Positive review first to the district manager and Ms. Evelyn who helped me after an incredibly frustrating interaction with Emily. Emily had a difficult time acknowledging the fact that she lacked communicating with me about their lock cutting policy when I experienced a family emergency out of town. Due to this interaction and her lack of empathy, I'll be leaving public storage this month after a 2 years of loyalty. I'm appreciative of the district manager for listening to my concerns after the fact, I however feel the damage is done. Thank you Evelyn for treating me with kindness and respect.
June 3, 2018
Google Public Storage Talia Seider
Good deal
June 2, 2018
Google Public Storage Steve Marin
Evelyn is awesome!! Super friendly and her coworker Alex have the property clean for the area it's in, great job guys!
June 2, 2018
Google Public Storage Arthur Lee Harris
May 28, 2018
Google Public Storage Reeda Hooper
Very nice. Great customer service, but their hours are not ideal
May 20, 2018
Google Public Storage Elijah Williams
I didnt have a reservation and I came to the office at 5:50 on Friday May 18th but Evelyn Marie was very open to helping me still. I came back yesteray and she helped my movers find the unit, recommend this place to friends!
May 19, 2018
Google Public Storage Madyson Catlin
Evelyn is SO helpful! The property was very clean for the location considering all the homeless etc. definitely would refer people to this location
May 12, 2018
Public Storage Charing Bernard
Hello who person .I NEED LET KNOWBABOUT 4×5 HOW MUCH
May 7, 2018
Public Storage quick time
How late can I enter my storage if I need to get something from it⁉️
May 5, 2018
Google Public Storage Kevin Higareda
April 29, 2018
Google Public Storage Titus Young
Love coming to this location. Super clean property. Evelyn was so kind and warm-hearted and a great help. (:
April 28, 2018
Google Public Storage Chris Brown
They have carts to help you move your stuff and the people in the office are super friendly. Great place for storage in downtown
April 12, 2018
Google Public Storage Wayne Boss
Thanks Chris for the awesome service public storage makes you feel at home !
April 12, 2018
Google Public Storage LaTosha Candler
Chris has good customers service, and helpful ..i recommend everyone to come get help from him 😁😁
April 12, 2018
Google Public Storage Tori Gearhart
Chris was awesome and amazongly helpful and quick !! In and out!
April 12, 2018
Google Public Storage Aamen Abdalla
It was an easy quick experience and Chris was really helpful
April 5, 2018
Google Public Storage Kaela Dowhan
Clean property and great customer service!
April 4, 2018
Google Public Storage Lyrix Fikes
Super clean & well-kept property! was very impressed with the staff, especially one person, i think her name was Evelyn. she was very quick at what she does & generous beyond my expectations. 10/10 would recommend this facility to anyone
March 16, 2018
Google Public Storage B C
March 8, 2018
Google Public Storage Matt Harvie
Chris helped me get settled. Customer service was excellent.
March 8, 2018
Google Public Storage Jaqueline Loriault
friendly helpful staff, especially chris who is one of the few that's always here on time to open up
March 8, 2018
Google Public Storage Luis Mazariegos
5 star service opens on time and clean property thanks chris for everything ! Top notch
March 8, 2018
Google Public Storage James Martin
Chris was SUPER helpful
March 6, 2018
Google Public Storage Martin Nnorie
This place is a great place to use storage at . The customer service is A. Thanks Chris!
March 1, 2018
Google Public Storage Patrick Quinones
Chris has good customer servive come here to rent space
March 1, 2018
Google Public Storage Kent Lu
Chris got a great service. Really offer great protection for my belongings can tell he is passionate about his job. 5 stars for this public storage
February 27, 2018
Google Public Storage Kristian Stucky
Fast, easy and friendly customer service.
February 27, 2018
Google Public Storage Michelle Wysingle
Chris was very helpful ,not to mention his people skills and id like to say this location is one of the best public storage unit in san diego ca
February 27, 2018
Google Public Storage Curtis Caldwell
Thanks for the good service. I would recommend this storage facility to anyone looking cor storage. Thanks Chris
February 27, 2018
Google Public Storage Mikaela Plater
I got help from this handsome young man chris. He knows his job very well. Very impressed with the help and information given.
February 23, 2018
Google Public Storage Sean Jones
Came in to get a unit quote and Evelyn gave me great assistance on helping me have a great idea on how much storage I needed. She will definitely see me when my deployment comes! Thank you for the great service.
February 19, 2018
Google Public Storage cynthia diaz
The other day my friends and I were moving in and the staff was extremely helpful. I called in the morning before coming to check out the place and Raquel was great with answering our questions. Once we arrived Evelyn stoped cleaning to show us around and give us more info! It was nice & well staffed, we highly recommend this location.
February 12, 2018
Google Public Storage Chris Park
February 8, 2018
Google Public Storage Brian Fuentes
I have used public storage in the past but this location is the best ive used. The staff is super friendly and helpful. I dealt with Raquel and Evelyn who were both super friendly and energetic. I reserved my storage unit online and within a hour I was able to start moving things in. I would reccomend this location because of the convienit location and the security measures in place (code required at gate and must use code to ride elevator to your floor.)
February 1, 2018
Google Public Storage troy jones
January 30, 2018
Google Public Storage Omar Fernandez
I have been here multiple times and this place is always pest free. The staff is always super positive and welcoming.
January 29, 2018
Google Public Storage Doriee Johns
Great service, I came in just for some prices but Evelyn took the time to give me prices and show me some units! I’ve been let down by a few other places in san diego due to their environments but this property was a lot cleaner than I expected before walking in!
January 24, 2018
Google Public Storage Sarah Sieg
Whenever I come to visit this location it is always clean and the employees always answer my questions in a friendly manner! It so helpful how they have free carts on site that really eased the moving stress of the day! Overall, it was a great experience at this site.
January 10, 2018
Google Public Storage Alejandra Bonilla
Victoria y Chris fueron muy amables y me ayudaron a escojer el Espacio correcto gracias
December 28, 2017
Google Public Storage Miguel A
Great job here. Chris returned our lost wallet full of money, Evelyn did great with auctions, and Emily is super helpful!! Love them
December 16, 2017
Google Public Storage Sherry Stone
Outstanding staff with great customer service. Always friendly & goes the extra mile to help with carts, cleaning, pricing, & space planning.
December 9, 2017
Google Public Storage Riann Ponti
This place is bomb dot com. Not all dusty and gross or full of tweakers. I don't mind coming in here to access my unit.
December 7, 2017
Google Public Storage Izamar Hernandez
Great people they are very helpful and friendly. I definitely recommend this place to everyone who is looking for a storage unit. Not the best location but they have no control over it. Thanks Chris for the help 😊
December 5, 2017
Google Public Storage Stra'ja Baggutti
Being homeless or transplanted can be difficult for anyone it has been for me so they kicked me out for changing in my storage.
November 23, 2017
Google Public Storage Tina Briones
Hate it
November 18, 2017
Google Public Storage Andon Chrisman
The staff is amazing and the service is on point. I am in the office a lot and whenever I need help Emily and Gabe are always there.
November 16, 2017
Google Public Storage Lydia Garcia
November 15, 2017
Google Public Storage Alexis Leftridge
November 9, 2017
Google Public Storage Tasha Holmes
November 3, 2017
Google Public Storage David D.
October 23, 2017
Google Public Storage daniel langley
October 11, 2017
Google Public Storage Kenneth Sanders
October 11, 2017
Google Public Storage Stephi Davidson
Great location, helpful staff and extra security. Brandon was very helpful today, thanks!
October 7, 2017
Google Public Storage PrintByLayer
Gabe is very helpful, funny, and honest. I recommend working with him to make sure you get the right storage solutions that will work for you. He will make the task simple and painless 👌🏽
October 4, 2017
Google Public Storage Derrick Hawkins
September 21, 2017
Google Public Storage Starr Gladney
September 16, 2017
Google Public Storage KDYLINDA.COM TM
Goddess, this place is AWFUL!!! All the flies, urine stench, rat droppings & lousy access hours made me leave this storage facility QUICKLY!!!
September 7, 2017
Google Public Storage K B (Motoyoto)
Convenient location and cool staff. Tommy is always fun to talk to and very helpful!
August 20, 2017
Google Public Storage James Carter
August 14, 2017
Google Public Storage Kareem Fortes
July 11, 2017
Google Public Storage Justin Wells
June 20, 2017
Google Public Storage Reef Colman
I have to say thank you to Gabe, Emily and David for going above and beyond the call of duty! They helped me when no one else would. Thank you.
June 12, 2017
Google Public Storage Kevin Johnson
Very helpful and completely professional will continue to use this facility
June 12, 2017
Google Public Storage Red Cone
Fantastic location! Easy to access, and a variety of spaces to fit anybody's needs! I moved into a smaller unit from my former apartment, and needed somewhere to store all my excess junk. Kareem and David really helped me find a space that suited my needs (5x10), and were simply the kindest and most attentive employees to deal with! It helps that the storage space is incredibly affordable, too!
June 12, 2017
Google Public Storage Nathan Dullea
Everyone here is helpful and friendly. I've had nothing but great experiences.
May 31, 2017
Google Public Storage Sonja Turner
May 2, 2017
Google Public Storage Janya Levin
Awesome place. Very scenic, very economic and public. So much storage. Great staff.
May 2, 2017
Google Public Storage Jaime Ledezma
I have the greatest time taking with the staff here! David, Emily and Gabe treat you like family and make coming here worth it. The facility is clean, and the locals are more entertaining than a soap opera.
May 2, 2017
Google Public Storage Annastazia Kirkham
It's been a wonderful time and I've recently recommend a few more rentals y'all way also.
May 2, 2017
Google Public Storage jeanett mcfadden
I've been here for 10 years and never had a bad experience. The staff have been wonderful to me and to my spouse. David and Emily are wonderful, professional, and deal great with homeless people. I give this place 10 stars!
April 10, 2017
Google Public Storage Yolanda Anderson
Audrey, Raquel, Emily, and David are some of my favorite people. They always joke with me and bring a smile to my face. They push hard tt find a balance to keeping it clean while still showing respect to everyone around them.
April 10, 2017
Google Public Storage Ariana Martinez
Such great customer service! Audrey and David were so helpful helping me pick out my storage unit. I was indecisive at which unit I should get and they were very knowledgeable and patient as well. I worked in customer service for about 4 years and I know that the needs of my customer come first and they did a great job doing so! Representing Public Storage very well!!
March 3, 2017
Google Public Storage Randal Childress
Rough neighborhood
March 1, 2017
Google Public Storage Charles Rieser
David was great! He answered all my questions knowledgeably and showed concern for my customer satisfaction. Promote this man!
February 1, 2017
Google Public Storage Mark Washington
Convent but the homeless situation is out of control.
January 13, 2017
Google Public Storage Michael Jones
David, Raquel; & Chris are amazing staff! They're always friendly & cleaning; & working hard to help their customers. PS has great deals & so much stuff to help me store my belongings. Love this place!
January 5, 2017
Google Public Storage Bradley Hart
The units are bigger on the inside or so it seems. David was a great help.
December 16, 2016
Google Public Storage Steven Sandoval
December 1, 2016
Google Public Storage Dawn Warman
November 27, 2016
Google Public Storage Alea Sokashi
The best place to get storage. Friendly staff, and you can pay your rent at any location.
November 3, 2016
Google Public Storage Dustin Lametti
This Public storage is user-friendly, as it is not too far from the nearby thoroughfare.
November 2, 2016
Google Public Storage Darius Fryar
October 5, 2016
Google Public Storage j Wz
Very friendly staff, went out of their way to make sure my "move out" went smoothly. I appreciated both their help and their attitude
September 27, 2016
Google Public Storage Austin Richards
September 16, 2016
Google Public Storage Brett Newton
Great personality from Chris he's always smiling
September 9, 2016
Google Public Storage Mark Kaczmarczyk
I find Raquel and Chris so wonderful that I often times at night cry just thinking about them. Public Storage should double there pay for all they do for the company.
August 10, 2016
Google Public Storage Darrick Moreno
Though the staff is great, seriously, the drum circle of homeless people that surrounds the place is a great deterrent from renting again here. The place is kinda dirty based on the amount of people that come in and out. Trash bins are locked so extra trips to a dumpster outside the place is not cool. Though they tell you the two on site are not for customers and outline it in the contract. Dimly lit hallways, the smell of urine, the human feces found in my unit was a pure joy. If San Diego city could help these guys out with moving the homeless, it could be a safe beautiful place. Sorry guys, my opinion.
August 6, 2016
Google Public Storage Glen Perez
Great customer service! They are awesome. Raquel, Jazmin and Chris are people that you can trust. I feel safe leaving my stuff there as long as Public Storage keep having people like them. Keep up the good work. God Bless!
August 6, 2016
Google Public Storage Miguel Rivera
I want to thank Public Storage for letting me store my stuff in there storage units for 3 months, i had no problems with none my stuff. Ive seen comments where customers complain with all the homeless but they are literally no problem there very harmless and there just doing there thing. Special Thanks to Jazmin for an amazing customer service and making my move in as easy as possible as she said it through the phone when i first made my reservation and also a special thanks to Chris and Raquel for helping me out as well. Will be recommending to friends and family. Sincerely Miguel R.
August 6, 2016
Google Public Storage Josue A.
I went to to look at a unit to put my things in but i wasnt to good with this but luckily i came to the right place, Jazmine was such a great help and helped me out throughout my process. She showed me 2 units and helped me find rhe right one so that way i was satisfy with both unit size and price i do recomend others to stop by here if looking for a unit or somewere to stor your things in great place and wonderful customer service from jazmine and everyone there.
August 6, 2016
Google Public Storage China Rodriguez
July 27, 2016
Google Public Storage Shaw Wallee
Great storage space with great service. Chris was helpful and friendly.
July 15, 2016
Google Public Storage Alfred jborja Boeja
Chris, Jazmin, Raquel are awesome. If you need storage this is the place to go.
June 30, 2016
Google Public Storage Riley Marsh
June 22, 2016
Google Public Storage mike wentz
For a downtown resident it doesn't get more convenient. The location is perfect and the staff is tremendous! Jazmin is a shinning star, always greats me with a smile and more than willing to go out of her way to accommodate customers! Couldn't be more pleased.
June 17, 2016
Google Public Storage Alan
Good location
June 13, 2016
Google Public Storage Jose R.V
Me and wife have been renting a storage for about 4-5 months already and every time I walk in the office jazmin is always there in a great mood ready to assist me and everyone else jazmin is very outstanding with her job and kind willing to help us with whatever we need and employee's like that with such a great attitude makes more customers like me want to come so I will definitely will be letting my family and friends come and rent here and make sure to ask for jazmin :)
June 9, 2016
Google Public Storage Hector Torres
Great assistance and staff is very helpful.
May 14, 2016
Google Public Storage Zavier Favila
Where to start off... Homeless people, urine smell everywhere, MICE INFESTATION, the gate and elevator doesn't work for sh** (absolutely frustrating), etc. -You get what you pay for, an expect prices to jump 10-25$ whenever they want, without any notice. AsIi stated earlier there are homeless people are everywhere. They are people too and entitled to their units if they are paying but prepare to see these customers without full clothing and be just plain rude to you. Last month my rent jumped 15$ without any notice, i am military and was deployed out the country for a month apparently they mailed a notice (never received). Called and spoke to them to see if i could get a break or PARTIAL refund. So then I was referred to the district manager MR.BERG had a convo with him he said he could not adjust only 1800 customer service could. Then 1800 customer service said no they could not it could only be him, no body in this company is on the same page it seems. While on the phone w MR.BERG, I explained I didn't think this facility was worth it especially after price increase. He then explained that this facility was actually safer because homeless population is so great..... I also brought up how the elevators and gate don't even work 100% of the time, like what are you using the money for this facility? His answer was safety because of area. I have used other Public Storage locations and this is by far the worst. I moved out the following weekend and it smelled HORRIBLE another customer was nice enough to inform me of the mice problem, sure enough DEAD MICE IN MY UNIT AND HALLWAY! No thanks, this place needs some serious help.
May 4, 2016
Google Public Storage Regina Ventura
If you need storage this is the place to go just ask for Chris or Jazmin.
April 16, 2016
Google Public Storage Zachary H
I love dearly public storage in San Diego. it's a very decent , safe and secure place for your property. They take very good care of your property . They treat every client and guest with respect and courtesy. Regardless of our background, I have witnessed multiple times how they have handled situations graciously with very difficult and demanding customers who are suffering with some mental health issues , we may see them as homeless, but they do have a storage unit and they enjoy courtesy and respect from the entire staff members from public storage as their valuable customer. I think because of its location it is the only hope for a lot of underserved community members to use this public storage as a refuge for their valuables and only that is very impressive as its self. It is definitely boosting their morale and give them a sense of safety for their property. To me, to see that it's not only a sign of respect but also very Noble and God knows I know what respect is- I'm a veteran and a Wounded Warrior, served our country for 9 years and I understand a lot of situations and backgrounds . I'm very impressed by the entire staff of Public Storage San Diego, especially the manager Christopher and his team Dana , Jazmin and all others . I would recommend and invite everybody to come and enjoy this safe storage unit and have peace of mind that your property is safe and being watched 24/7. Once I left my lock unlocked and when Christopher made his hourly rounds and check my door to discover it , he immediately callled me and informed about it and requested to come over and lock it because they couldn't put another lock on it. They periodically check on it until i drove back. They already made 3 trips to my storage to make sure it stayed safe. Now that is a sense of Duty and responsibility! This is what I expect from a decent storage place, nothing can beat that. This care is not specially catered to me because I'm a wounded warrior or a military person but they treat everybody the same way . They treat every client equally and that is what we need-equality in our country to prosper with dignity . Respects and regards. Zachary HAUSSMANN.
April 15, 2016
Google Public Storage Josh H
Bad neighborhood (homeless camps surround this location) Bad management (no repairs to property, doors don't lock) Bad pricing (raised my rent from $150/month to $300/month in 2 years) OK staff (used to really like their staff. they made an error and charged me $50 late fee. wouldn't reverse it probably because management is greedy and won't let them). Highly recommend you choose another location unless you live very close.
April 10, 2016
Google Public Storage Rasilia Thomas
Very good people, been with them for three almost four years now!!!
March 30, 2016
Google Public Storage Jackie Morfin
I want to give a 5 star review to Jazmin and Public Storage!! She was very helpful through out my rental with my husband and I! Thank You soo much will definitely recommend this place to friends and family!
March 30, 2016
Google Public Storage Matthew Collins
In the heart of downtown. Jazmin and Chris are very friendly and helpful.
March 26, 2016
Google Public Storage Clif Jackson
Jazmin did a great job making sure we had everything we needed! Excellent storage place!
March 24, 2016
Google Public Storage Austin Helmut
Everybody here was very nice and helpful, but the location is really ghetto. If you have nice things to store, this may not be the place. I turned around and left as soon as I saw
March 21, 2016
Google Public Storage Evan Pritchard
Jazmin was super helpful when taking care of me making sure i had everything i needed and was always very friendly. I would use them again.
February 16, 2016
Google Public Storage Tim Mitchell
It was so cool going in. An they all help me out with everything. Jazmin is so cool man if ü need any assistant she has your back.
February 6, 2016
Google Public Storage barbara valenzuela
Kelly at public storage in San Diego, CA is the life saving angel that went above and beyond her means to assure my need to have my belongings were stored safely. I can not recommend this storage facility highly enough. The facility and staff are sooooo❗helpful and plesent. So come on in. THANK YOU Kelly 😷
January 28, 2016
Google Public Storage A V
Chris is a nice guy that works here. Actually the whole staff is very nice and will help you out need be. They got me into a unit in the last 1/2 hour of the day and it really helped me out. Thanks.
December 30, 2015
Google Public Storage Braulia Lopez-Leano
GREAT customer service from Kelly, Chris & Betsy...I totally recommend this storage to anyone...They help out homeless around area with respect & common courtesy!
December 1, 2015
Google Public Storage John Bonner
I loved the service, Betsy was very very helpful
November 28, 2015
Google Public Storage Martin Brumley
Staff has been and has always been very nice. Betsy is very nice.
November 10, 2015
Google Public Storage Sherry Moore
Love love it ...Kelly and Betsy was very helpful.Kelly help me save money and was professional. Both lady do a great job for public storage. The place seen to be getting clean up keep the good work up.
October 13, 2015
Google Public Storage Natalia Peterson
Deaundra was Amazing she took care of me. Thank you
September 22, 2015
Google Public Storage Lashay Monroe
I was helping a good friend of mine move her things into a storage this past saturday and at first she was really uneasy with the homeless in the area but it turned out to be a great experience the staff were very helpful and informative. Latoya did an awesome job assuring my friend the property was a safe and professional location. The other girls were very polite and helpful with our move. I had to write a review due to such a sweet group of women.. You hardly find great customer service like that anymore. Especially being done in a decent amount of time was a plus!!! I would definitely refer others here.
September 22, 2015
Google Public Storage Kimberly B
My service at Public Storage was Great..They make sure you have the things you need to move with as well as helping me find a valuable space..I want to thank your Employees. .Latoya an.Deonna..
September 22, 2015
Google Public Storage Erick “The Supercar Killer” Glover
Staff is awesome! Pricing is very good! Operating Hours suck! Needs an evening shift till at least 9pm.. The building lacks in simple engineering. Example: For some reason the elevator door openings are nearly 4 inchis wider than the hall passages door ways throughout the building... Thefore a tenant can bring up items that will never fit through the door ways!!! Feather more, passage doorways could easily be widend 3-4 feet in some locations and for some reason this has not been addressed!! Public Storage, you have alwsome service with ok hours, with elementary simple building issues that could be fixed easy. I'm sure you have the money to make the changes and simple fixes to your building.. Infact I'm sure your probably already awar of this issue... How could you not be with all the scared up doorway's? My only question is why have you not fixed the issue???
September 13, 2015
Google Public Storage Damean T
I just want to write to you about the excellent service I receive from LaToya and Deaundra. They are the most professional and delightful customer service rep. I have encountered in a while, every time I come to the office to pay my bill, they make an excellent impression even in the very few minutes we speak. They were accommodating as well as helpful. I was so impressed that I asked for their business card, so I could write a complimentary letter. LaToya & Deaundra courtesy is immeasurable. They are an asset to your company. A most appreciative customer
August 31, 2015
Google Public Storage Tim Kelly
The staff here are all amazing and helpful. Always on site and available.
August 10, 2015
Google Public Storage Latoria Bonton
Deaundra was extremely friendly and helpful in my time of need. I look forward to my experience here at this facility.
July 26, 2015
Google Public Storage kerianne quick
Jared was extremely friendly, helpful, and efficient. Excellent customer service.👍🏽
July 9, 2015
Google Public Storage Staci Baker
Latoya was such a pleasure to work with. She was very kind and informative. I am very glad that not only did I choose this location to use as storage but that I was able to work with Latoya. :) Thank you Latoya.
July 9, 2015
Google Public Storage Esther Vazquez
La Toya was amazing and treated me with great respect and was funny also!!!!
July 8, 2015
Google Public Storage João Vincient Lewis
La Toya at 21908 is an awesome person getting me dialed in at my new storage space. Very clean facility with easy access. I highly recommend them.
July 7, 2015
Google Public Storage gloria arhnes
Wonderful. Best storage ive ever rented from
June 20, 2015
Google Public Storage Christopher Gutierrez
Great customer ! The team was very friendly and accommodating. If you're moving in or out of downtown highly suggest using this public storage.
June 12, 2015
Google Public Storage Joseph Anders
I have rented a storage space for several years at this location. The Office Personnel are the best anyone could ask for or hope to meet at any storage facility. I would especially like your company to notice your employee LaToya at this location. She has ALWAYS been EXTREMELY HELPFUL, CHEERFUL, COURTIOUS, and PROFESSIONAL, every time I have had the need to go to the office at this storage facility. Whether I am paying a bill, have billing questions or have questions about needing another storage unit, LaToya has NEVER let me down. If you ever move LaToya to another location, please inform me because I want to move my storage unit to that location also. She is the BEST! Do not lose her! Your other employees and future Public Storage employees could learn from her. She stands Head and Shoulders above the rest! Sincerely, Joseph E. Anders #B356
June 4, 2015
Google Public Storage Jesse Douglas
LaToya was an exellent help! I was provided with outstanding service and that was just what i needed! Victoria and Latoya definitely deserve a raise!
May 29, 2015
Google Public Storage Steve Denney
This is the best place to rent in downtown San Diego. Secured and there is parking. The staff is incredibly friendly and helpful. Victoria was awesome, if you rent from here you will be lucky to have her assist you. I'm always thankful when a business is run well by a quality staff.
May 29, 2015
Google Public Storage Sed
Victoria, Latoya, and Deaundra showed great costumer service and made it easy for me to move my belongings. Definitely a great experience for me and I'm greatly appreciative.
May 20, 2015
Google Public Storage Jacey McHenry
La Toya was so nice and friendly to me. she was honest and open to sharing any information about the storage facility to me. property number 21908. very pleased.
May 13, 2015
Google Public Storage Brandon Rivers
This place has Awesome service thanks to La Toya. I found everything needed and it was speedy.
May 1, 2015
Google Public Storage Ben pit
Quick and easy access off the freeway and very central. So if you need to pop in to grab gear or surf boards it's an easy day. Also, the ladies at the front desk are super nice and helpful! Thanks for the hotspot!
April 29, 2015
Google Public Storage Dr. Derek Austin
I'm giving it 4 stars because the facility itself is around a 3 -- but the assistance and customer service from the staff is top-rated. They were very helpful in all aspects of both move in and move out. I was quite impressed with the care they give their customers.
April 13, 2015
Google Public Storage Jane Clayton
Deaundra always treats me well she is always professional and polite . I enjoy having my storage here.
February 20, 2015
Google Public Storage Marina Ibarra
Lontoya gave us great service, and iy is a fast and convenient location
February 19, 2015
Google Public Storage Sydell Strong
This facility is super nice, and the young man, Jared, was very helpful. He explained everything smoothly and easy for us to understand. Great monthly price for the "5x10" space we're renting. I, highly, recommend this facility.
February 11, 2015
Google Public Storage rose pedroso warrior
to Deaindra La Toya: i have rented in the past. i lost my job. and have no record. but having a storage. keeps my stuff safe until i get a great job to stay off the streets.. SHE HAS TREATED ME NORMAL. CAUSE I AM. EVEN HOMELESS. DOES NOT DOWN GRADE ME. BUT IS SO NICE TO SEE IN THE MORNINGS. BEING SOMEWHAT EDUCATED MYSELF..NO RECORD ..RESUME THAT WONT STOP. ITS A BEAUTIFUL DAY- WHEN YOU PAY FOR STORAGE AND THE PERSON IS PROFESSIONAL.. NOT JUDGMENTAL.. GREAT JOB.
February 1, 2015
Google Public Storage Katie Gervais
Deaundra was very helpful and professional!
January 31, 2015
Google Public Storage Dave Oshry
Great staff, central location, lowest storage prices. Word.
January 31, 2015
Google Public Storage Brian Viscuso
LaToya is the best. Very friendly and helpful staff.
January 27, 2015
Google Public Storage manuel castillo
LaToya was fantastic, she was professional and helpful. It is Awesome when having someone assisting you that happens to know the business and gives you the best advice.
January 25, 2015
Google Public Storage Aaron Goldstein
Jared did a great job of showing me around and getting me signed up. The area is kind of sketchy but it seems the storage is located in a secured area.
January 19, 2015
Google Public Storage Stephanie Brady
deaundra great service awesome place
December 29, 2014
Google Public Storage Linda Swann
I just want to thank Jared for the wonderful customer service. He assisted me with pricing so that I can make an informed decision. He had a wonderful smile and was very personable. Thank you for your assistance.
December 29, 2014
Google Public Storage Candi Morgan
Came in to ask about prices and loved the customer service i got from Jared and Deaundra. They seemed well on top of things. I would highly recommend this location to anyone. Keep up the great work guys!!!!!
November 24, 2014
Google Public Storage Megan Younce
Very friendly staff, easy to open a unit, no hassle. Deaundra was extremely helpful and friendly. Would recommend!
November 10, 2014
Google Public Storage Kristen Chamberlain
The staff here was very friendly and helpful. This was my first time using a storage unit and they answered all of my questions and helped me every step of the way. I rented the unit in June and just moved out yesterday so having come full circle I can safely the whole experience was convenient and easy. Some of the things I liked: Big parking lot which is gated Great office hours Flat carts like the ones from Ikea to help move your items in/out of unit. Video surveillance everywhere (i felt safe at the property and in the building) Really helpful staff
November 7, 2014
Google Public Storage Solene Huchon
I had great service at the Public Storage 2 days ago.Deandra took care of me and made it easy and very professionally took me through the steps and set ups.It was easy and fast to get it all done. Very good customer service! Thank you ! Solene
November 4, 2014
Google Public Storage Jeff Haynes
La Toya and the rest of the crew are amazing! Always there with any questions I may have and willing to go the extra mile with everyone I see them interact with! Businesses should follow their example of very impressive customer service!
October 15, 2014
Google Public Storage Alexys “Autumnelf” Vally
Staff there are always polite. They explain everything on the paperwork, and every time you walk in the office, they always greet you with a smile and friendly hello. It seems they WANT to be there as opposed to just being there for a paycheck. Units are clean and secured. Unit was shown to us before renting, so we could know the unit we were getting. All in all, a great experience and highly recommend this storage.
October 10, 2014
Google Public Storage Mike Pittman
Was very pleased with the service, Jared, Latoya and Deandra are always so helpful and professional, great place to store.
October 10, 2014
Google Public Storage Marc Bernstein
Great Staff.. LaToya was so helpful and she always has a smile on her face! I had to push out my reservation an extra week, and luckily they had another unit the same size available that I needed. She helped me do the reservation over the phone while I was online and then followed up to make sure we were on schedule the day before I had scheduled to come in and sign the papers. A pleasure to work with someone who is happy with their job. I just came from another storage company where I had my unit for many years and they just kept changing staff and seem to have an attitude.. But not PS on 16th. If you need a storage unit, this is the place to come.. great prices too! Thanks LaToya!
October 10, 2014
Google Public Storage Enrique P. Alvarez
Jared was awesome and very friendly!!! Thanks a bunch!!
October 8, 2014
Google Public Storage matt duncan
I moved in today. Very nice unit, which proved to be exactly the size advertised (unlike some other storage facilities nearby). Great price and fantastic customer service. Latoya was knowledgeable, courteous and helpful. Nice experience overall!!!
October 8, 2014
Google Public Storage elisa rivas
Great staff, with excellent customer service and help!
September 29, 2014
Google Public Storage sam lester
I came by last week to see a storage space.Nice experience. Deaundra was very Friendly ,Knowledgeable and professional..Thanks
July 31, 2014
Google Public Storage Daniel Koyl
I was greeted with excellent customer service and sheer professionalism by Deaundra. She even catered to my 10 year old shy nephew. The unit was big, pricing was very fair, and the location is well secure. Great job, Deaundra and Public Storage!
July 31, 2014
Google Public Storage Ryan Colley
Great location and amazing service from LaToya, highly recommend.
July 2, 2014
Google Public Storage Natasha Villa
First time using a storage unit and I was very satisfy. Great customer service, fast service, good security, and well managed. They were friendly and helpful. I would recommend to try this place out.
June 5, 2014
Google Public Storage Kirby Erica
Wonderful experience! Jared was super friendly and set us up quickly. He didn't miss a beat, explained everything in full and answered all of our questions. This location is very secure and they run a tight ship. Highly recommend!
June 3, 2014
Google Public Storage Frank Munafo III
Deaundra got me set up and running with a place to store my work supplies in no time at all. Very helpful and professional and most importantly, easy! Thank you!
March 22, 2014
Google Public Storage Andrea Usher
Very helpful. La Toya recommended a larger unit for less - so nice!
March 22, 2014
Google Public Storage Rich 4842
Jared was an excellent rep for the company, knowledgeable and thorough. The location is near a homeless mecca of some sort (no fault of the company) but secure. I did manage to stump the team by asking about clause 15.f. of the rental contract "Time is of the essence." which confused all of us as to why that particular clause with no additional words is in there (i.e. that's all that paragraph says... but why?). Although it is a true statement.
March 8, 2014
Google Public Storage Polly Tyndall
I was greeted with a smile and treated professionally. After describing the promotion of $1.00 for the first month and explaining in detail how the system works, it's hours etc. Jared showed me the unit I would be renting. I was extremely impressed with Jared, he was very knowledgeable, professional yet friendly. He did not rush me along the signing process, but instead made sure I understood everything. Even after all was done, he could see I needed help on getting to a specific freeway, he came out of the office and showed me exactly where to go. First time using Public Storage and I'm impressed.
February 20, 2014
Google Public Storage Michael Corrigan
love the friendly, courteous service from yout employee Latoya!. I've had my 20x10 for years here.
January 2, 2014
Google Public Storage Roger Dodson
Great service and friendly staff! Highly recommend.
December 17, 2013
Google Public Storage NICHOLAS LIMITLESS
Had what I was looking for. Deaundra walked me through everything I needed to know. Great customer service and fair prices. thank you
December 2, 2013
Google Public Storage toni Antonellis
Deaundra, our customer service person was amazing. She was very helpful in every way and made the experience extremely pleasant. She deserves a raise!
November 28, 2013
Google Public Storage Kelly Green
Great speedy customer service from Deaundra and other staff, including the security guard! Clean facilities, well-lit and large aisles.
November 25, 2013
Google Public Storage lee sunders
I came in a couple days ago, just to get a feeling of the Facility. Deaundra was more than willing to explain the way things work here and show me a unit that will be perfect if I do end up needing storage. This was a nice experience.
November 24, 2013
Google Public Storage Dawn Friday
Like it here staff very friendly
November 24, 2013
Google Public Storage Pearl Stickler
Great place. Deaundra was fantastic.
November 23, 2013
Google Public Storage Jean Paul Pereira
Jared took time to discuss all options for pricing and sizing the unit. Process went smoothly.
November 22, 2013
Google Public Storage trevor roane
Latoya was helpful and super friendly!!!
November 22, 2013
Google Public Storage Matt Desrosiers
Cinnamon and Latoya took great care of us. Great staff and very friendly. Subject matter experts. Loyal devotion to service unrivaled in the San Diego area. Undaunting courage in the face of troublesome customers and upheld the highest traditions of the public storage service and reflected great credit upon the 16th Street Public Storage office.
November 22, 2013
Google Public Storage J D
Latoya and Cinnamon were a great help. Wonderful ladies! The hours are great and I recommend this place if you need extra space!
November 15, 2013
Google Public Storage Maribel Badilla
Latoya and Jared, excellent people and excellent service. I wasn't even finished putting my information in the computer when I received a call back from Latoya. Both are very professional, courteous and well informed. Thank you very much for making this experience run smooth. Great job to both of you.
November 10, 2013
Google Public Storage louis carman
great staff really helped me find the best deal and were great at explaining all the details! Thanks Jared and Latoya!
November 5, 2013
Google Public Storage Karen St.Germain
the price is fair and they have very friendly customer service personnel. Especially La Toya, she went out of her way to help me feel comfortable and understand all the procedures of the facility. I recommend this facility.
November 1, 2013
Google Public Storage Carlo Overhulser
Jared was very professional and exceeded my expectations. I will recommend this location to friends and family members.
September 12, 2013
Google Public Storage Roman Cedillo
Great Price, great service, i looked all around and this was the best. they do have hidden fees, but don't they all?! book online and you will get a better deal than walking in!!