Excellent customer service, both from Rissa and Norma. Made feel comfortable in chosing a good storage.
Rissa did an amazing job and showed great customer service skills. Everything was communicated efficiently and she answered all of our questions.
I’ve very impressed with the staff. Norma was very helpful and the reason I decided to use Public Storage.
Great customer service from Norma and she was very nice & friendly!!!!!
Norma was really helpful. Always with a smile.
I did a reservation in stockton and rissa to process my application over the phone and i ask here to if shes in the property but shes at ripon and very patiently waiting for my application thank you
I wasn't sure when these guys took over my old storage place, it's the second acquisition. But it's customer service that, for me, makes or breaks a place. Ms Rissa is great. I had some issues getting my new contract signed since I'm located about an hour away and getting everything right with the app. Even tho it took a couple of "tag you're it" phone calls, when we finally connected, Ms Rissa really helped me out and saved me money. I'll be sticking with these guys and not moving my stuff too soon (although I do need to downsize, but that's on me and my girl.)
Thank you Ms Rissa 🙏🏽👍🏽
I called very frustrated with the process of Public Storage buying CubeSmart and requiring me
to sign a new contract. I was told previously that I had to go into another location to sign a new contract. When I did that the other location didn’t know how to do it.
However, when I called Ripon, Rissa helped me navigate the app and do it seamlessly and with a TON of patience. She was a joy and made me feel so much better about my bad experience thus far. Public Storage needs to hire more Rissas!!!!
Excellent service very helpful
Associate vanessa was courteous and helped
me understand the process
Best service provided by manager on sight.
Very clean facility and a frendly staff. I see Vanessa always making the rounds checking to see if she can be of service to us costomers. Thx CSSS.
Clean, Friendly, Efficient. Thanks Vanessa!
I would highly recommend CubeSmart Ripon, CA to anyone looking for a reliable and trustworthy storage solution, and I would be remiss if I didn't commend Vanessa for her outstanding customer service. Vanessa is always friendly, patient, and incredibly helpful even when it's busy. She is a true asset to your team and a shining example of what excellent customer service looks like.
Thank you for having such a dedicated and valuable employee at the Ripon CubeSmart.
Sincerely,
Hyosung Team
I was there with a whole bunch of questions about the units, location, cost etc. Vanessa Davis was very knowledgeable and had all the answers I needed to hear. If I do end up moving I know now where to take my stuff I am not taking with me. Thank you
I had an awesome visit, Vanessa was very informative, and the property looked great!
Vanessa D. I cannot say enough about her! she is very helpful and courteous. I appreciate you.
Easy rental, and the manager is very kind and are very good to call you if you accidentally missed your payment before the grace period is over.