Public Storage Self-Storage Units at 1240 N Lincoln Ave, Pasadena, CA

Went to rent a storage unit yesterday. Lisa helped me out and within 30 Mins I was out of the office and on my way. Thank you for the amazing service.

Lisa was great assisting us with our rental needs. She answered all of our questions, explained everything very well and made us feel comfortable moving forward with the rental.

Lisa was very helpful

Muchas gracias lisa por tu ayuda

Lisa is amazing! She always goes above and beyond to help me. I've had to upgrade my unit twice within the last year and each time she has been extremely helpful.

Lisa was so helpful thank you excellent service

lisa waa amazing thank you for all youe help on our account

Lisa was great!

Lisa is kind & makes everything so easy! Always a great experience at this location!

Excellent service and communication!!!

Lisa at Public Storage in Pasadena has been great to work with! She was patient with our questions, very thorough in ensuring understanding and explained everything very well. Am definitely looking forward to working with her again. Thanks Lisa!

Andrew was totally helpful. He made the process of renting a unit fast and easy.

Lisa is very friendly and always helps me. Thank you

I needed some special help with delivering my items to the space and Lisa could not have made it easier. She is a pleasure to deal with and very responsive. Got us exactly what we needed. Highly recommend!

Lisa is amazing thank you

Lisa was very nice and helpful thank you

Lisa was Great customer service

Lisa was very friendly i appreciate her courtesy

Unless Lisa can explain why the pricing for this public storage is 3 to 4 TIMES as expensive as all the other public storage locations around this city, I'm not going to believe all these 5 star reviews. The insane higher price makes no sense, its a street-side location next to a freeway and its not even climate controlled like other spots that are a third of the price.

Lisa fue muy amable muchas gracias

Lisa was very nice thank you for helping me with the PS app.and service

Lisa was awesome

Muchas gracias Lisa,por tu ayuda

Lisa, the property manager, is an exceptional, warm, kind person who helped me with securing my storage unit. Plus, she was extremely helpful in guiding me in this process.

Lisa was kind and friendly. Helped with sorting out my storage issues at home! A+ service.

This place is amazing Liza the manager is amazing, she help us all the way made our storage finding quest great! She goes above and beyond. I highly recommend this place she will find a source for your storage solution

Not too different from other public storages

Lisa was extremely knowledgeable and helpful

I made a reservation with Property Manager Lisa. I wanted to see the space before I rented… Lisa was so helpful in getting me the best possible deal in disbelief. She searched all her locations and found me a bigger unit for $100 per month cheaper her location. Public Storage should give a raise and promotion. Just saying!

Lisa es la mejor gracias

Liaa was great thamk you

Liz was super friendly and helpful. Anything that we needed help with, she was there!

It's not temperature controlled, stuff got dusty after one year of storing.

Lisa was great, thank you for tour help

Lisa fue super amable muchas gracias plr el servicio

Lisa was super nice and very helpful. Excellent customer service answered every question with an honest answer

Needed a storage and got this one for convenience close to my house..

Lisa gave me excellent service

Lisa es muy amable y me ayuda con mi app para abrir el gate del storage. 👌

Lisa is awesome

Great friendly informative service from Lisa

I have rented multiple storage units at various locations but this by far has been my favorite of all. The customer service is great, Angel R. is not only very kind but helpful as well. If anyone needs to rent a storage unit they should do it at this location.

Lisa is awesome

Lisa was just a great help to us, we were able to find the right storage size. She was fabulous and fantastic

Friendly customer service, quick process, secure space but easy to access once you are set up.

Lisa super amable muchad gracias

Lisa was nice

Lisa did better then most thank you

Lisa was wonderful, very helpful and professional.

Lisa was super helpful

Good service and good units. Lisa was especially helpful!

I come here every week and everyone is always very kind and helpful. Today was another one of those days, Fabiola came and asked if there was anything she could assist us with. She was very helpful, its good to see that Public Storage has outstanding emplotees like this

Excellent !Faby I am so grateful , don't know what I would without your help!

Lisa was the best!!!!!

Lisa was good

Lisa fue excelente chica, ayudándome a obtener my storage , me contesto todas mis dudas y es super amable 😊

The storage is easy to access, clean, and safe. Staff is wonderful, I didn’t lock properly my unit and Lisa called me immediately. Definitely recommend!

Lisa fue muy amable best of the best! Arriba las chivas

Lisa is great! Highly recommend this location!!

Crystal was very friendly and helpful

While shopping around for a storage unit, I came across this one because of the location. I went in and spoke with Crystal. She was so helpful! She is extremely friendly and professional. She gave me options and explained everything very well. I definitely think I will be getting a unit here. Thanks Crystal!

A very clean and convenient facility! Some of the best prices in the area too. Love the addition of accessing the property with the app remote. Lisa, the service manager, is full of info and very happy to help with any of your requests and questions. UPDATE: I vacated my spot a few months ago, and have recently returned. Lisa was there again to help me with the adjustments I needed and helped me to arrange an even better unit than the one I reserved. She's so helpful and genuinely happy to do her job. Lisa is one of the many reasons I will continue to use this facility again and again.

We have had a unit here for a couple years and recently realized that we needed a little more space and would have to get a 2nd unit. We went in the office and Lisa was there to help us. She was super friendly and told us about the different options that were currently available. We quickly had that 2nd unit! What is also great is that Lisa actually lives on the property so you know if something ever goes wrong she will be there to help. While there’s other storage places in the area we will probably always keep our unit here because of Lisa — she’s so nice, friendly and professional. Thank you!

Lisa was great, and very helpful. 👍🏾😁

Lisa thank you for your help

Lisa thank you for your patience and help we appreciate it

Lisa was fabulous!

Lisa was very professional and friendly thank you

Thank you Lisa for always helping me

Lisa was 👌 I wish alot more people were like lisa ..she made me way comfortable...I'm usually shetchy will public storages

Lisa was great, helped me get a rental for another location. This was quick and easy, 10/10 customer service

lisa was awesome! & really helpful 👍🏽

Lisa very help full and has good customer service thank you

Lisa is absolutely awesome. Energetic and sharp. Very well run facility.

Lisa was great best experience I’ve had in a long time

Lisa was very helpful and made some accommodations of us.

Great service! Lisa the property manager is kind and very helpful.

Lisa is so helpful and knowledgeable I had a good experience.

Lisa, excelente servicio muy amable..

Lisa was awesome and very helpful!

We had a billing problem. Lisa went to bat for us, got a late fee reversed, and helped us through fixing the problem. And, she called us first, before we were even aware of the issue. Terrific customer service that was very much appreciated!

Lisa was great rhank you for your help

Lisa es una persona super amable les recomiendo este lugar.

Lisa was extremely helpful and thorough through the rental process. I appreciated her efficiency and clarity as she walked me through all of the information. Looking forward to renting from here.

Lisa was great. She took the time to find us a place and when it looked like the location was full of the size rental we needed, she double-checked and we lucked out in finding our unit. She was kind and friendly and thorough. We signed up the same day. Good job.

Working with Lisa has been very exceptional — she is professional, very helpful, caring, positive and friendly. — a true gem in the world of customer service !!!!

Lisa was so helpful and kind. Helped my grandmother quickly and gave her many options to access her storage.

Great, clean location. On-site manager, Lisa, was a huge help! Highly recommend this location! Thanks again, Lisa!

Lisa is so amazing.alwys willing to help with anything.

Lisa is super awsome, her customer service is a1 and she knows what she's doing. Thanks for the great service 💯💯

Fastest transaction ever. Quick convenient and just what I needed! Lisa was super thorough and made it a seamless process.

Allan was great and very helpful.

Lisa 🙂

Lisa deserves a 10 star rating!! She is professional, calm and incredibly kind. I was short tempered and she graciously put up with it and solved my problem in an incredibly thoughtful way. If I had a job for her I would hire her!!! I hope the company realizes what a gem they have.

Great experience! Thank you Jose for all your help!

Thanks Jose for the help!

Lisa is the best!! Very helpful, friendly and professional!

Lisa helped my Mom and I last Saturday and got me a 5x9 storage unit at a really reasonable price. I'd recommend my friends that need a storage unit to go to 1240 Lincoln Ave. Pasadena CA 91103 and ask for Lisa. She's the best with helping me and my mom. Thanks again Lisa

I have rented here for more than a decade and recently expanded. I passed up several locations closer to home because Lisa, the GM, goes the extra mile. I even waited for a vacancy. It’s worth the wait to have management care.

Lisa was great!

Lisa was great

Lisa was very friendly and kind

Lisa was very helpful and kind. My husband and I came in a few weeks ago and she answered all the questions we had. We rented out the last storage unit that was available, even though it was smaller than we wanted, but she gave us tips on how to get a larger storage when it becomes available. Would totally recommend!

Lisa was awesome

Very easy and Lisa was very helpful!

Lisa helped me a lot, she taught the size of the storage, very helpful.

Lisa xue super amable gracias por todo

Lisa at the storage place was so incredibly kind and helpful. Everything was so fast and easy to understand and she explained everything, showed me how to get access, and set me up on the app. What really touched me was how friendly and positive Lisa was!! I’m so happy with my storage unit and this experience!!

Lisa is the coolest😉😉😉

Haven't been to my storage unit in more than 6mos and had trouble going in because I missed a gate code change. Luckily, Lisa was there to help. I didn't have my ID with me to verify my identity because I didn't drive and thought this would be a quick errand. She was very patient with me and told me about the Public Storage app which allowed me to look up the correct gate code myself without going through the physical ID verification process. I've had several storage units in the past in other locations and usually, employees tend to be short with customers so I was really relieved that Lisa's customer service is great.

Lisa was great. Quick communication.

Lisa is always amazing. She is always friendly and knowledgeable. She is an absolute asset to the company. Hang on to this one.

Lisa was very very helpful thank u

A+ customer service! Lisa, was so much help and as professional as can be. Thank you, Lisa for going above and beyond on helping my with our unit!

I came in asking for assistance to change information on my account and david helped me get everything done very quickly and I’m very satisfied with his customer service thank you

Lisa es súper amable muchas gracias por tu ayuda

Lisa is awesomw thank u

Lisa has been amazing and a huge help during this stressful time while moving.

Lisa is so helpful and friendly. She made the whole process a breeze. Payments and any questions all very expertly handled. Thank you lisa

Lisa is amazing thanks the help

Awesome service. Lisa was amazing.

We had an emergency and needed to get things moved into a storage space immediately. Lisa was absolutely incredible. She was kind and made miracles happen. Usually, storage facilities are filled with apathetic people, but with Lisa at the desk this facility is absolutely five stars!

Lisa is very helpful with such a pleasant way .

I give Lisa 5 stars!! She gave me elite service. She worked very hard to get me in a storage unit that best accommodates my needs!! I am 100% with the help that she gave me and continues to give me!!

Lisa was great wnd explained everything!

Lisa was a big help! Thanks again

Lisa was dope!! Thanks for the help.

Lisa es súper amable gracias por tu ayuda

Lisa is the best. Thank you

Thanks for the service

GREAT SERVICE!!!! Thank you!!!

Lisa was super nice thank you for the help

Lisa was great! Thank you so much!

Lisa give us an excellent service

Had my stuff here in this public storage and Lisa was the one helping me out, very helpful! Tks Lisa!

Lisa was awesome, thank you

Lisa was so awesome and helpful.

Lisa was so helpful to me I appreciate her great job

I rented a 10’ x 10’ space but quickly discovered that it was actually only 10’ x 8’. When I brought it up I was told “the measurements are approximate.” When I asked for a discount I was told that they are not able to give one (translate: we do not want to give one). Took a long time to get the unit canceled and refunded. I had to call the customer service to request a refund. I mentioned that the unit was smaller than advertised and that they might want to update their advertised dimensions if they care about being honest. They said: “We do care!”. I said: ”if you do care, what prevents you from posting accurate dimensions?” They said: “Well, YOU can bring that up with corporate if you like…”

Great customer service

Lisa is professional, super helpful and gets things done for customers. Thank you!

Lisa went above and beyond! Her service went further than storage. Sweet, kind, efficient! Go Lisa!

Buen servicio al clente gracias lisa

Minerva thank you for the help

Que se nesesita para rentar un storage

Lisa is bomb.com can't get no better help

Lisa es muy amable gracias por su ayuda

Lisa was a great help

Lisa was very helpful with our storage needs and explained everything in detail .

Customer service was on point, Lisa is the best!

Lisa was super nice! She is very helpful and an asset to your company.

Lisa did great thank u

I have rented from different storage places in the past but Public Storage tops them all! Lisa is the best! Quick, efficient and very helpful! If you are in need of a storage unit, come see her, you won’t be disappointed!

Thanks for the service

Lisa was so friendly and helpful. Thanks for the great service!

GREAT EXPERIENCE PROMPT SERVICE LISA WAS VERY HELPFUL THANKS LISA

LISA IS SUPER NICE THANK YOU

Lisa was a great help!!! Fun to work with!!!

Lisa is amazing and very knowledgeable helped me get in and out quickly and with a deal! Thanks!

Lisa fue muy amable gracias

Lisa the store manager was very helpful with my storage rental

Lisa was awesome

Lisa is the best.

This Public Storage is great and clean. My 5 star rating is because Lisa the store manager is very helpful and nice.

Lisa is very professional and nice. Thank you for the service

Lisa was awesome she was very helpful and knowledgeable of her job‼️

Great customer service from David. Many thanks!

Lisa me atendió es muy amable y me dio buen servicio

David Jimenez, I am sending a very highly review for David, he was very helpful in assisting me to decide on a second space, I praise him for helping me to make a decision.

Great personal working here friendly people every time I come

Friendly staff and good service

First time using Public Storage and all I can say is that it’s a very smooth and easy process. Reserve a unit online first and then check in whenever you’re ready. It took less than ten minutes and Lisa at the front office was super helpful. Highly recommend this spot because it’s in a quiet neighborhood and doesn’t seem to be too busy.

Lisa was an amazing person to deal with, great service.

Lisa was great, thank you for the awesome customer service

Lisa was great, very helpful and informative!!

Good service

Good service

Great service lisa

lisa was amazing!

Thabk you gmfor your help lisa

Lisa was super friendly and helpful thank you!

Lisa gave me great service, even without a computer she still managed to help thanks.

Positive feed back, place is awsome compare were i was,

I was looking for a storage unit preferably in Pasadena. I called and spoke with Lisa who told me that she did not have any availability at her location but she took the time to find a location to fit my needs. Unbeknownst to her, my phone calls to the corporate number at Public Storage consisted of 3 unnecessary transfers and unacceptable attitudes. Her customer service was truly exceptional and I was able to complete a rental at the location that she found for me. Thank you so much for you help Lisa!!

Lisa fue muy amable y me ayudó mucho gracias

Cine hacer mi pago gracias lisa por tu servicio

Lisa es súper amable muchas gracias

Thank you Lisa you are awesome.

Lisa was absolutely amazing, super friendly thank you

Lisa has exceptional customer service and very knowledgeable about products and services. She made my day.

Lisa was so kind and encouraging. I am so thankful for a kind person here to help. The process was efficient and quick. I’m so happy I got this unit, especially during this times.

Lisa was GREAT,,everytime I come I like her

Walked in to make a payment for my mom, Lisa was super nic. Thank you

Lisa is amazing. Helpful, kind and super fast! Highly recommend!

Lisa was very helpful and great to work with!

I have had a wonderful experience at this location, specifically because of Lisa. Her attentiveness and customer service is exceptional and she’s helped me with so many different things that have come up. Thanks Lisa!

Lisa was very helpful and considerate. She made it so easy and safe.

Lisa es súper amable gracias por todo

Gracias por ayudarme lisa muchas gracias

Great Services thanks Lisa for your help

Great Services friendly employees

Lisa fue muy amable, gracias pr el servico

thank you for the great service Lisa!

Excellent customer service and attitude for the Lincoln, Pasadena location. Easy process!

Lisa is awesome one of the best

Great storage! Lisa was very helpful with the moving supplies and helped with how the process worked, along with the prices definitely recommend!

Alma at Public Storage is amazing! I try to only deal with the office for billing, questions, ect., when Alma is working, as she actually knows what she is doing. She keeps the facility clean and always has a great attitude! I would refer the Pasadena Lincoln Avenue Public Storage to anyone that wants a pleasant, efficient storage experience. :))

Alma excellent.

Alma has been fantastic helping me get into a space perfect for me really quickly! This is so much easier than I expected.

The way this property is kept is great and all the staff here is always very helpful and goes above & beyond whenever I come in to make payments or to my unit.

Thanks Alma!

Alma made it super simple!!! Thank you so much!

Alma me ayudo

Alma helped me out she was great!

Alma was very helpful.

I came in to make a payment yesterday and Alma was extremely helpful and courteous. She made sure I didn’t have any questions and was very professional. Her customer service is unparalleled. Definitely one of the best I’ve seen!

Alma is the best.

Public Storage on Lincoln, Pasadena has wonderful staff! I was able to check in and see the options and get enrolled with Alma’s friendly and professional style. She answered every question I had and made good suggestions that made my experience even better. The lots are laid out in an easy grid, I have a good size for my current needs and I am using it today! Thank you!

Alma was excellent, couldn't be more satisfied for the excellent service, thank you 🙏

Post office didn’t have the boxes I needed. Matthew was nice when helping me find what size boxes to use for some things I needed to ship.

matthew was great when helping me rent my storage very kind young man 5 star

Alma was really on helping me getting my storage unit. Very helpful and professional.

Alma has always been courteous and kind, you might say one of the reasons I'm still a customer. Thank you Trent

Alma was great! Very efficient and helpful. Made sure i got 2 units near each other!

Thank you Alma:)

Muchas gracias señorita Alma por su ayuda:)

Vanessa was,very helpful

Very nice and quick service

Mui buena experiencia

Alma is very professional and has a welcoming demeanor. She answered all our questions about renting and was very thorough and efficient throughout the entire process. The facility is well maintained and secure.

Alma was so helpful when I went in to make a payment! The process was fast and easy. Thank you.

Visited this location to make a payment for my storage unit, and was provided exceptional service by Alma. She is friendly, knowledgeable, and helpful. Great service Alma, thank you!

I was looking for a unit to rent but didnt know much about the process. Luckily for me Alma was there to help! She knows so much and answered all of my questions. She was really helpful. Thank you so much Alma. You made this process so much easier!

thanks Alma for helping me and for taking my fast payment

Alma was the most kind person I have met ! we spoke over the phone and she was very helpful and she gave great customer service

Looks very secure they cameras

I went earlier to help my girlfriend transfer units Alma was very helpful,attentive and quick to provide us with service.She was also very knowledgeable so I will definitely be recommending friends and family.

Alma was super helpful professional and fast. She was able to answer all my questions and was in and out in no time

I went in today with my family and they don’t speak Spanish so they took me to translate for them. To our surprise Alma spoke very fluently Spanish and didn’t need me to translate for them. She was able to help them out and answer all their questions. Alma made it possible for my parents to know everything they wanted to know with no miscommunication. Thank you Public Storage for having such an amazing team member as Alma is.

Totally considering moving my unit from my current location simply because of the customer service I received today. Alma was an amazing person and answered all my questions so professionally. Her vast knowledge of public storage and professionalism is superior to any other employee I have encountered from public storage. I’m glad i stopped by today to pay my storage fees even if it wasn’t where I currently have my belongings. I will be moving to this location before the end of the month.

The cost of a storage is high you might as well be paying a car not. Alma is very helpful at giving information that we as customers are not aware of.

Alma was so professional and friendly solved all my concerns.

Alma was very kind and helpful and she got me the storage I needed thank you Alma.

Great customer service from Vanessa also I got attended right away 👍🏼

Exceptional service from Alma thank you very much for your help sweety!

I stopped by to buy some packing supplies that I need for this weekends move and I gotta say I was very surprised of how professional and helpful the girl who helped me out named Alma. Thanks alma.

I went to public storage on Lincoln Avenue in Pasadena,Ca. This morning and Alma helped me with everything that I needed to do. She was very courteous and professional. She went over everything with me thoroughly and explained everything in a manner that I could understand and I really appreciate that about her. I wish that everyone else I deal with on a day to day basis was like her cuz it would be so much easier on everyone else in this already hectic world. Also it was nice to see that she was really sweet and smiled the whole time I was there . Thank You Alma. Keep up the good work Alma. I wish there was more people like you in the world. Thank You So Much.😁. 10/05/2019

I went in on Wednesday where I met Alma. I had already rescheduled an appointment, but I ended up missing the schedule and arriving a bit earlier than expected. That's ok. Alma handled everything extremely professionally and unbothered. We were shown the room, quickly coached up on do's and don'ts, she suggested some very good recommendations, and we were signing up/paying within 10 minutes of our visit. Very professional, very concise, and 200% satisfied here.

I went with my daughters to go get a storage to put my stuff and I found a very nice lady.She helped me a lot she explained everything to me very nicely.She answered all of my needs.Overall she was a very nice lady thank you so much Alma.

Stopped by with my boyfriend looking for a storage unit. I was needing something that this location unfortunately didn't have, even though I had made a reservation. Even though that was disappointing, it ended up being a good thing! The employee there, Alma, was able to find me the exact unit I needed. It ended up being closer to where I am needing, AND she was able to honor the price that I had reserved online. It was such a relief! Really friendly, professional customer service.

I came in to make a payment for my dad there were other customers and I was acknowledged right away and was told I would be helped shortly. The wait wasn’t long which is a plus and the worker Alma was extremely friendly, she knows her job very well which I love!!! Because she had me in and out of that office quickly.

Alma help me today she was great help.

I am new to this property but I trust my belongings in this place and make the drive from anywhere I am I travel a lot around California and this public storage is one that I recommend to my family and friends also wanted to state that Amla is super kind and very helpful and I always see her doing checks when I come in and out randomly during the week she is very helpful and I’m very happy I am currently renting at this storage facility 😊

Great Service from Alma ... ...

Alma is most very helpful with service

Very halp fore and save me money

ALMA IS DOING A GREAT JOB, KEEP UP THE GREAT WORK !!! 😎👍🏼

Great customer service at this location . Alma at the front desk was very knowledgeable, friendly and kind .. storage units and rates couldn’t get better.. recommend this public storage to everyone! Thanks

Good service

La muchacha fue muy amable en ayudarnos a encontrar la unidad perfecta para almacenar nuestros cosas. Muchas gracias Daisy.

Really unpleasant experience

Lupe was amazing!

Good service

Lupita was very nice and helpful, she went through all the details, thanks lupita, you were awesome

Fast and easy.

Very good communication & help. Lupe provided suggestions that helped me make the best decision on what storage room to get. 2 thumbs up!

Every time I pay my bill, or ask questions. Jessica always greets me with a smile. And my question s r always answered. I'm very pleased

Lupe was awesome with assisting me in understanding the process of renting a unit . She was awesome .

Daisy was so helpful when it came to answer question on sizes of the units! Very polite and great service.

Great customer service provider

Lupe took my payment today and very helpful

Extremely pleased with the service from Alma. She's very helpful and directing me what I should be doing with my storage. Thank you once again.

Excellent excellent service thank you so much Antonio and Lupe, sinea and lisa

Guadalupe provided great customer service and made everything clear. Great spot to store stuff 👍

Thanks for the great storage spaces

Buen servicio de Lupita

Lupe was very very good and beautiful and nice 👍

Service service here is wonderful

Lupe is the best!!

Great service

Chris did a good job

Lupe was very helpful she answered all my questions I give her 10 Stars

Thank you everyone!!!

The clerk at the location name Guadalupe was very friendly and attentive to my questions and needs she's very quick to answer and greets very well I am very satisfied of her service at public storage. 1 through 10 she gets a 10!! Thank you for your service.

If I rented a 10 by 10 space, how much would the cost be monthly?

Guadalupe meayudo arrentar y esmuiamable

Lupe has the best customer service I have received

Lupe was very informative and helpful

Good customer service. Lup was very helpful.

excellent Guadalupe

Alma was great and made the rental process very quick and easy.

Manager Alex is amazing! BEST customer service ever!!

alex was so great great customer service

Alex gave great customer service and was a big help on choosing the perfect storage

Great place to store your stuff been with them for a couple of years. The staff there are very friendly and a smart crew. One of the main guys there name alex lives up to the name goes the extra mile to get you set up.

Clean place. Alex was very helpful.

Alex was awesome and very helpful!

I know the office closes fairly early but when does the gate close (as in won't let you in) ?

On Wed what time do you. Close?

Went into this store cause I was having trouble making an account online, the young lady Mia was so helpful and patient. She showed me how to set up my account online as well as my autopay. Now I’ll never get a late fee again. Thanks Mia your amazing.

Alex was super chill and he needs more stars in this review!!!

Great experience signing up today for a second unit. Mia was very professional and helpful with all of my questions!

Get customer service Alex was amazing the experience was fantastic great conversation. I would definitely recommend this location to anyone that is looking for a local storage unit.

Alex and tony was really profesional and got my un and out quickly !!

I'm really happy with the customer service at Public Storage. Alex is especially helpful and courteous. Whenever I go to pay my bill he makes sure I'm taken care in a speedy and prompt manner. If I forget to pay on time I get a courtesy call. The location is always clean and my items are always dust free. I feel very secure and safe trusting my property with this location.

Making my payments here are pleasant. Mia made the process very smooth, she was very polite and addressed all my concerns. This location is clean and very well kept.

Great costumer service, Alex was a great help! Highly recommended if in need of a storage place! Great people, great location, highly recommended!

Great service alex is so nice and tony is the just super respectful that u so much customer service here is outstanding!!!

Good service by adriana

Getting a space set up with Alex was simple and quick - unit is clean and easy to access!

Excellent reliable company Alex was always available if anybody wants to rent this is the place to be ! Really good place ! Been renting at this place for since 2003!! I love u guys !!

Awesome service thank you so much for helping me and making things so smooth and easy Alex!

Alex was awesome and helped my dad out with his storage needs he is always so friendly thank you

Not lickly them any more. Have had storage for 1l5 years, yes a bit stupid but haven't a place to put stuff But now the rent for a 12 x 15 is $450. Wow yes. A rip off. They obviously don't care about keeping customers. Moving this month.

Awesome deal. The manager, Alex, is super nice and helpful. Definitely the place I'll come back again.

Thank you Stephanie for all of your help! Called Public Storage and they provided some options based on location and price. They were helpful, set up an appointment, and patient (didn't feel any sales pressure).

Alex and Toby are the vestb10/10 would recommend to all my family thanks so much!!!

Contacting this Public Storage is annoying because calls are forward to voicemail instead of live property management most of the time. Sometimes management put up notices on the door that business will be closed until later that morning.

Belinda is great ! 5 stars ! Alex Rubio was very helpful ! 5 stars !

Alex es el mejor manejador del public storage de Pasadena buen servicio buena atención muy amable exelente

Buen servicio

When I arrived at the facility, Alex was having his lunch but was kind enough to see to my needs. I told him I'd be happy to wait, but he insisted on helping me right away. We went through the rental process together using the computerized system, which was fast and convenient. Alex showed me the space that I was renting, and we finalized the deal back in his office. All of this took less than 15 minutes, and I was out of there with keys in hand and on my way in no time at all. Thank you, Alex for your excellent customer service and guidance through this process!

Porque están cobrando de más

Alex was great very helpful

Alex is very professional and helpful. Great place for storage.

Superb service from Alex & Carolina. The space was convenient & secure!!!

Great service and experience at public storage! Great people! Great place! Go see Carolina and Tony!

PERIODICALLY — LIFE MAY THROW A CURVE BALL THAT KNOCKS YA' RIGHT OUT THE PARK - EVEN WHEN YOU THINK YOU HAVE YOUR LIFE ALL MAPPED OUT "THINGS HAPPEN" THAT SHAPE YOUR DESTINY IN WAYS YOU MIGHT NEVER HAVE IMAGINED...💭 Alex Rubin at Pasadena Public Storage [Lincoln Ave] was extremely helpful with great customer service skills in person and over the phone. He took time to give thorough responses to all questions and any decisions, along with walking you through the whole process - so easy! A Great Thanks👍 Alex for everything you do 's👀n/uns👓n' Encouragement does wonders😉 You're blessing and a great assett to the Public Storage Corporation!

Alex helped me with all my questions and the location is great. Top class!

Awesome service tony and alex are the best 10 stars!!!!

This is truly the one public storage I would recommend to anyone I know. Its very clean inside and out.restroom clean and well keep,but most importantly the front desk worker Alex he's very polite and always tries to help give you the best answers to any of your questions..

I just love this place Alex is always so helpful. He is always so cheerful whenever I come in. He's always willing to go that extra mile to be helpful to his customers that are coming whether the customers new

Alex, the manager was super helpful. This was the easiest fastest process I have ever had with storage. The grounds are super clean, and security looks good. Alex was able to answer all my questions and walked me thru the whole process - so easy!

Alex is so nice and very helpful help me find everything that I needed 11/10 stars!!!

Alex was very helpful and easygoing. He helped me find the best option for what I needed which ended up lowering my monthly rate greatly

Ok... but over priced for an outside storage

It is my first time getting a rental space and I was very hesistant. However, Alex was extremely helpful and kind over the phone. I had MANY questions but he took time to give me thorough responses. I am very much at peace leaving my belongings here as I move out of state for a few months. Thank you Alex!

Alex Won't be here at 6 am but will be here by 9:30 am ready go service with a smile

I hate everything storages in the world. 😑😑😑

Great custumer service Daniel has a very great attitude and i will recommend all my family n friends about here thank u daniel

Good Customer service always outstanding thank you Alex always looks clean and professional 😀

Everyone provides 6 star service!

Like the service here on Lincoln ave

Just rented a space and Daniel's customer service was impeccable. Could not have had a better experience. Thank you, Daniel.

Daniels service was great made my mace in super easy thanks for making it so easy!!!

Would like to say thank you to Daniel!!!! This is a unrelated storage issue but my nephew was having a asthma attack and he allowed me to use the power outlet. So my nephew could use his machine before the UCLA game. Thanks again Daniel.

Alex and Stephanie are amazing. Great customer service and great personalities. Highly recommend!

Helpful

My girlfriend and I rented a unit today and had the pleasure of being assisted by Stephanie. She was very thorough and patient with us. She's a great assett to the Public storage corporation.

Service with Alex and Tony are the best! Thanks

Exactly what we needed for storage and their online service helped me manage our storage remotely. I want to also recognize Alex who was a great help when we needed to close our storage contract. He helped us streamline the closeout process and was professional throughout the process (and my endless questions). Would store there again.

Leslie is Great! Great customer service and super friendly!

Very nice customer service especially Alex Rubio who has been very helpful

Alex is a wonderful employee. He should be employee of the month. Answered all my perfectly an with respect

Come down and see this place . alex is a great guy with excellent customer service. 5 stars!

Daniel was a great help. Very kind and great service.

Great staff

Belinda has the best customer service ever! I recommend it!

Great service. Belinda and her team are easy to work with and always available when you need them. We were very satisfied renting from this location and we will rent here again when we need additional storage space!

Belinda was very thorough and helpful. I highly recommend this facility!

Thanks you Daniel! Daniel made my move in easy and fast, also made me aware of all my option, insurance, locks, supplies, etc... without being pushy. Thanks again! Rob R

BELINDA IS THE BEST!!

My family just rented a small storage space earlier today at this location at Lincoln Ave It was a great experience. The store manager was very nice and extremely helpful. She was very welcoming and showed us the perfect size and space we needed for our stuff. Truly a convenient location right by the 210 freeway. Clean storage place with very nice office. I would highly recommend this storage for convenience and wonderful service. Belinda is super star in customer service Absolutely 10 star

Aaron was very helpful today. ! Very great service

Outstanding service, thanks to Belinda

Aaron and Belinda were wonderful. So very knowledgeable and professional.

My husband and I rented the storage for 3 months and was extremely happy with the service. The storage manager Belinda is the BEST! She is absolutely helpful from the time we rented the storage. We referred here by a friend to rent the storage and this is by far the best storage experience we ever have. Belinda is.very professional and.knowledgeable about her job. Definitely 10 star for outstanding service. THANK YOU Belinda and public storage.

Truly an amazing place to store and protect personal belongings. Belinda was very helpful and kind in regards to educating me on competitive pricing options and informed me on helpful products such as insurance and packing protective goods. Thanks again!!

BELINDA IS MY MANAGER AT THIS LOCATION, I have known Belinda for over a year I have nothing but praise for her she's a caring individual whos. Always taking care of me as a custumer , I m delided to be a custumer of this Lincon location,and in my opinion she's one of the best employees you could ever have. I Will recomend Belinda to anyone that asks me about her.

Awesome storage place with an awesome manager, Belinda, who is always ready to assist you.

Belinda helped me find a great unit at another location. I rented there. She was very helpful

The service yesterday qas outstanding, I loved the customer service. Beatriz was simply great. I give her 5 stars.

Great great service and was very happy to work with the staff to get my storage unit quickly! Thank you so so much!

Magali is wonderful and very helpful definitely recommend!

Belinda and Denis have been very helpful with our storage needs.

Dennis was extremely helpful and professional. I will always get my moving supplies from here from now on.

The experience at the public storage was great. I had come to get some moving boxes today. Belinda was very friendly and helpful and was able to answer all my questions about getting storage sometime later in the year.

Great location and vey easily accessible. Dennis was very helpful, courteous, and professional. Offered all available options. A very satisfied customer. Thank you.

My experience at public storage was great, the manager, Belinda was very helpful and knowledgeable in helping me get exactly the right size unit for a very reasonable price and she was very friendly as well. Thank you very much Belinda :0)

Very good costumer service. But took too long

The representatives, Denis and manager Belinda, were very nice, informative, easy to understand, and helpful. I would recommend this storage area to anyone for ease of renting and understatement from the people.

Great Location. Dennis was super helpful. 5 stars!

Belle and Tony are the best!

The experience at this Public Storage location was great. Belinda the office manager was very efficient and answered all our questions. When we reserved a 10x15 unit at this location and there was no units available Belinda followed up and in a couple of days we were able to get the 10x15 unit we reserved. Thanks Belinda.

Public storage thank you for the fantastic professional job that Belinda has given me as at public storage she is the best

Belinda is great!! Best around i think!! Her reviews brought me here! Go see her!!!

Belinda was very nice. great customer service made my rent very enjoyable. Thank you

I've had a storage here for years and the manager Belinda is very professional and helpful.

Belinda was extremely helpful and accommodating! Highly recommend coming to this location and asking for her!

Belinda was awesome. ...very happy to work with her

Came in to make a payment! Thanks for your help!

Beatrice was a very great help she has very great customer service patience and just the whole great attitude

Belinda was a perfect host, she got me in and out with no wasted time.

The service was excellent!! Ana really helped us out. She was nice and kind and really helpful.

Great place, very convenient easy access. Belinda helped us out and was great!. Really kind and helpful which is a huge plus, hard to come by now a days. Got a 10x15 unit, reasonable pricing. Two thumbs up 👍👍

Belinda was great! Thank you

Belinda was great and made the whole process very easy.

I was a customer for one year and greatly appreciated the customer service. Thanks Belinda for your excellent service.

Belinda and her crew were incredibly helpful and accommodating. I missed my estimate of how much stuff I needed to store and she quicky moved me to a bigger space. Spaces were clean and easy to access. I would definitely recommend this storage facility to anyone.

Patrick has very professional Sotrage handler thank you for help always

Belinda was a great help with getting me sign up for my unit

Belinda was friendly, service great...

Wonderful customer service!!! employee Belinda went beyond what I expected and helped me welcome and well accommodated, I was really happy to walk out of there in a few minutes with an awesome unit.....Thank you

My experience with this Public Storage was by far the best. Belinda was very helpful and took the time to answer all of my questions and made sure the unit was a right fit for me and my needs.

I just open my first storage unit here at public storage. I was help by the manager there Belinda Ryll, she was the best. Very knowledgeable in the business and very understanding of the needs I were looking for. If I owned my own storage place I would steal her in a heart beat. Keep up good work you Belinda.

Excellent service! Special thanks to Dennis for speedy and courteousness. Facility is clean and easily accessible.