Public Storage Self-Storage Units at 6201 San Leandro Street, Oakland, CA

Had to get a large storage for personal belongings and the tenant there was very courteous and very informative very pleasant person made you feel at ease about everything and made it quick simple and easy to get a storage unit that I need it.

Great place to keep my stuff. I like seeing the friendly staff and saying hello to them.

Worst customer service ever. We had a very delicate moveout situation with a tenant that needed storage. They said be here before 6 and no one was on site. Tried to call customer service and have been on hold for almost 45 minutes. This has jeopardized our position. Never doing business with them again and cancelling all accounts

Is the best place and the best Keisha. She helps me with a lot of information and she is very kind.. thank you

Great management with Ashley 10yrs I returned great service and confidentiality

Ashley has been a great help with my storage needs. She's very knowledgeable and kind,

Great customer service. Ashely has been professional and timely in all interactions and always ready to assist. Clean storage and easy to access.

Ashley is amazing. She made my check in easy. She was very informative and help me with all questions I had. She is asset to this property. 5 start for her.

Location shade Customer service unavailable on Saturday. Homeless encamp round this location

An unexpected occurrence had happened in which I needed to take care of personal business. A storage unit at this location was on the list of properties. The manager, Ashley, was very helpful throughout the process that I had to do. Her professionalism and compassion during the transition was impressive. I’m very happy and satisfied with the service I received from Ashley. She was very helpful and for that I’m thankful. She’s a great on-site manager for this Public Storage location.

Had to move heavy stuff, was able to get a drive up unit that made it easy.

Five stars for the manager ASHLEY she was the best. The public storage price hikes over the years get 1 star.

Very high prices. Have random non active cars parked around the place making it hard to drive with very large uhauls.

After moving out, and paying monthly for our storage rental, we were charged for an additional month. Rather than use the contact information on file to reach us, they sent the bill to collections. Compared to other, locally owned, storage options, the customer service at the corporate level is missing. Everyone at this location was always helpful, but they seemed overworked and understaffed.

Ashley great customer service and answered all my questions. I been going to a lot of company but haven't met any one like Ashley.

Experience was very good thanks Ashley

Great service and manager was helpful with my move out.

Great service from Tristan 👍

I think your place is in the great spot and your attended that's taken care of place is after a newly fabulous she is a asset to the facility and I think to give her a raise twice . She's a valuable asset to the establishment.

Ashley was professional and kind.

Ashley was very effectively processed me in a timely manner. She was also very professional and nice. Thank you Ashley for being patient with me. Great Job!

So good

A great place

Ashley gave great service! Always has a smile.

Customer Service is awesome here. The staff know their community the service is very respectable.. But Gm is a *ick.. bold, old,white male

I really liked Ashley she gave really great customer service and got me the storage space that I needed.

Ashley takes pride in her work She's very polite, competent, efficient and makes you want to make this the only storage unit you use in Oakland. Thank you for going the extra mile.

Cross your fingers when exiting this place... VERY DANGEROUS!

She's the best she help out every one

Ashley gave me great customer service! She always has a smile on her face and always greets me with a great attitude

jojo was very helpful & knowledgeable

Ashley and Shivawn are great managers they are great people with great customer service.

Great customer service thanks Ashley

JoJo really nice took my payment

Let me tell you Ashley was so helpful and Presented a Great Spirit! If you could get A Ashley @ all your Stores you would be Ribgibg the Bell @NYSE! I WANT TO THANK YOU FOR HAVING SUCH A BEAUTIFUL SPIRIT AND PROFESSIONAL MANNER! THANX PUBLUC STORAGE I WILL BE DOING MUCH MORE BUS. JUST BECAUSE OF SOMEONES INSIGHTFULNESS LIKE ASHLEY'S!

This public storage has great staff Ms keisha was super supportive and informative and assisted me with great service and she gave me several options and was helpful and clear I appreciate her and her service super patient and polite

Customer service is phenomenal. Ashely truly is the best. She is so kind and always very helpful. Every time I come in she is always very welcoming and always takes the time to assist me if i have any questions. I wouldn't want to have a storage unit anywhere else. I highly recommend Public Storage on San Leandro St. Best customer service in town!!!!!!

Ashley and Keisha are THE BEST! The customer service is 1000 stars! Thank you so much for your help in getting us our storage units and they deserve a pay raise! If your looking for a storage place this is the one. Don't be put off by the area, it is secure and clean!

Always Accommodating And Pleasant. She's An Angel.

Customer service by keisha was awesome!!! The prices were affordable and easy set up. Thank you for making life easier.

I’ve been using this storage for a little over a month for business. Service has been excellent. It’s always nice when Ashley is on, if you’re going to get a slot definitely talk to her.

My experience with Keisha was perfect. They were covid compliant and both Ashley and Kieshas customer service are at a very high level. I was called by them for my error in securing my Lock. They had my back!

The people there are very friendly but my storage unit was broken into twice in one month. And the units in the back of the facility are the ones they seem to brake into.

Ashley is amazing!!! She is always super helpful and kind. We have had a unit here for many years - we also find the other staff to be super kind and communicative. Definitely recommend this place for your storage needs. (Meant my post for this location - so apologies for the duplication!)

I love the service specially ashley she did great customers service i wishes her good luck

Used this spot for a few months during COVID, it was super easy to get in and out as it’s all outside spaces. The property manager Ashley was very professional and easy to work with.

U think ashley has went above and beyond and always gave me great customer service

cuánto cobran por mes

Ashley is a helpful and resourceful property manager. She is always there to answers my many questions with a big smile and professionalism. My experience with Public Storage has been great thanks to Ashley!!

Great customer service and an overall smooth transaction. Ashley, who manages the front desk and more, is extremely helpful and reassuring that your stuff will be okay. Have no idea if she is right but it sure is nice to be told this! No security camera in our aisle. Lighting seems adequate and Ashley informed that there are two sweeps a.m. and p.m. to look for trouble. DMW

Ashley gives me great customer service everytime I come to my space.

Ashley impeccable service today 2/13/2020

I have to state that the staff at this PUBLIC STORAGE. @ 6102 San Leandro St. Oakland, Ca are very professional in the ways they. Accepted me as paying costumer, to the way I have seen and experienced then handle situations pertaining to the security of my storage unit and every storage unit at this said address. You know how you get a Vibe of good, bad, sad, frustrated, scandless, tough, and so on feelings from different people we experience daily.. Well th vibes I have experienced from said staff has been nothing but a good experience for me. Which assists in making my days go by stress free.

Ashley gave great customer service

This place is great! Everyone that works here is friendly and knowledgeable, especially keisha! It’s always clean and safe and plenty of parking a space to load and unload inside!

Fast response time, great customer service! Have dealing public storage & they've exceeded my expectations.

The staff are very helpful and professional. I will recomend to my friends. Keep up the good work.

Grey service eny time

I was 20 minutes late for my appointment and Keisha just smiled and welcomed me right on in! Walked me to the unit opened it up and asked if it was satisfactory I said yes and placed the lock on the door, we then came in the office and she took great care of me.

Super fast and convenient

Been there since 2010. Keisha & Ashley are the best.

Ashley at Public Storage was very friendly and helpful. She showed me my unit and gave me tips for caring for my things. She was willing to answer any questions i had and very patient

Good storage experience overall.

Keisha is amazing . Great costumer service and very hands on ♥️

Ashiley has great customer service and always guides me through the process of renting a storage. I’ve been coming here for several years and she’s always kind and helpful.

Good customer service

Great service

Ashley gives me great customer service every time I come in to pay.

Always a pleasure. Very helpful with my storage needs.

She is good clerk

Ashley is a very good manager here at. Destroyed she's very good she always on time with me but she always felt like she keep the yard clean bathrooms clean she's a very good person

Ashley at San Leandro Public Storage manages this site with great compassion. The site is always clean, well managed, and ship- shape. She is direct and easy to work with to get through any problem that surfaces. I returned to this site specifically, because it is so well managed. My things have always been safe here and the policies have always been clear to all who rent storage spaces here. Ashley is always the kind of businesswoman that you hope manages your space, because you can count on her to tell you the options while holding everyone to the same standards. The San Leandro Public Storage is a great place. I believe you can thank Ashley for the five-star-treatment!!!

Ashley was a great help and her customer service made it an efficient experience

They really helping me out all the time specially Ashley..

Keisha was helpful and efficient. She set an appointment for me at a less busy time and that helped expedite my check-in and move. I appreciated that a lot!!

Keisha was very nice made me feel welcomed very helpful he customer service EXCELLENT

Keisha has great customer service I recommend this location to everyone

Ashley at this facility is the best!!!

Ashely has very good customer service

Ashley & Tamika Helped me today...Great customer service!! Great smile! Great attitude..Great people.. Thanx ladies

Ashley is always nice and helpful with a great attitude! It's always clean and secure as well so two thumbs up!

Ashley found me a space in my price range.Also great customer service.

This public storage has been great to me .

Great customer service. Ashley always give great service and always has a smile on her face.

Keisha is very helpful and courteous all the time

I was satisfied with my service help at public storage for 5years also keisha assisted when I needed help

Keisha is awesome!!! She helped me out and was super nice

Ashley was excellent customer service provider. She is very welcoming and helpful Please support like this employee Thank you very much

Shout out to Ashley! She was very professional and very helpful.

Ashley gave great customer service.

It was a great experience working with public storage. Kenneth was helpful with my move out.

Excellent Service

Sean was a very professional salesperson who was informative for the rental of our storage unit.

JANABI IS THE BEST. VERY HELPFUL

Great customer service

Ashley gave great customer service.

Keisha gave great service. And was very nice and professional.

Great Customer service

Very good

The process of moving is so hard. Getting storage was stress free at this public storage location. Ashley made triple sure i knew all the ins and outs but yet still got me situated fast.. Great experience..will recommend

I like the place.

Great customer service

Nice spacious place. Great customer service. Everyone was really nice and helpful every time I come

I like this facility and the staff is friendly

Ashley is very courteus, friendly and helpful.

I don't rent a space at this location but I have been here several times to purchase supplies and boxes I find the clerks to be very courteous thank you for your service.

We have been here for years. Ashley is a fantastic property manager and always super helpful, both on the phone and in person. Recommend this facility 100%

It's nice place for storing stuff

Young gentlemen was very helpful. Kenneth has helped replace a light bulb. Would recommend anyone to rent here. Property clean and safe.

Kenneth helped me out on the property today.

Courteous and helper service who's awesome got me into a cheaper unit that was bigger thank you Kenneth

Great location. Stevi the attendant was very helpful!

Real deal 5 stars service

Keisha was very informative and helpful in helping secure my unit! I also got a very good deal and was able to buy stuff to keep all my stuff dry and smelling good. :)

Good Customer service

Ashley gave me great customer service.

I have been with this place for years now

When the office closes, you gave to leave. Most latches show signs of tampering. Found attempts at cutting my locks. Supposedly they gave someone living on site, so either they aren't calling cops or the staff is doing the burgling. Glad to be out of there. Having rent go up $40 per year also sucked. No reward for long time customers so after a while you are paying twice what someone who's only been there 2 years. Not sure how much is inept management on site and how much is inept Corp management.

Good sevise

This is the second time I have had to store my things with PS, I hate the location but I adore Ms. Ashley...she is a kind young lady and definitely a beautiful face to this ugly building, this place needs some love it's not safe and looks horrible, old, and Needs a remodel!!!! Thank you Ms.Ashley for a wonderful experience...with Love Mrs. Von

Great place to store! Seaquins was extremely helpful!

I had this storage for a few years. Every time I spoke to Ashley she was very helpful, pleasant and great to work with.

I stopped by 2 other storage facilities before coming to this location, and neither had satisfactory storage units (certain unadvertised details). Ashley, the site manager, was very helpful and showed me 2 units, specifically looking for and recommending one with a light to me, and promised she'll get me a new lightbulb by the time I move in. I settled on the unit, she set up the account and had me test the gate code, and within 15 minutes I was out the door. Smooth and friendly service! She was also able to answer any of the questions I had.

Public Storage has been a lifesaver. When a sudden life change happened and I needed to clear out of my house, Ashley got me in same day and found a first month discount for me that wasn’t listed on the website. Very happy. Would rent here again should I ever need to.

Yes the ladies at the side are very helpful thank you

La'Cena is the best. Clean facility. Nice people. Convenient location.

Friendly on site Manger , Help me thru the process very quickly.

Employees are always welcoming and respectful. Price is not bad. Highly recommend people to come here if they want extra space.

Very helpful.

Thank you Ashley for your professional customer service. I greatly appreciate you help. Have a blessed day.

Ms.Lawana was such a great help i didn't have to do anything. She was so nice & polite. She also help me understand the insurance. Thanks Lawana

Ashley was amazing she was helpful and quick!!!

Ashley gave my friend and I excellent service. Really friendly to freaky people.

LaCena is the greatest.

I love how james and ashley provided great service, got everything i need good people

James was awesome!!!!

This location is a small facility, but the front desk rep, La 'Cena, makes it excellent! First, she greets you with an awesome personality upon entering the office. Secondly, she has great knowledge regarding all things Public Storage and beyond (local areas, etc.). Lastly, she even offered additional information pertaining to my questions that I hadn't thought of, and I left with a good laugh. This is not my storage location, but I'm glad I stopped in here to make a payment! To management, La 'Cena is an outstanding asset to Public Storage. To all others, consider making this your P. S. location.

I was pleased with LaCena's customer service. Service with a smile...I like that.

Beautiful Helpful loving staff!!!

nice

La'Cena provided excellent customer service to handle my request for a storage unit. She answered my questions professionally and provided information to assist with my decision to use Public Storage.

Great customer service Ashley has taken good care of me while I've been here.

Ashley is great!!! She helped me resolve a difficult situation with retuning boxes during their system conversion. It took several months to resolve. She was always cheerful and kept me aprised of the progress each time. I ended up renting two storage units at the San Leandro St location because if her excellent service.

Ashley been a real good help

Rented a space and Ashley had great customer service.

LaCena and Ashley put a smile on my face after having a bad morning. I rented a space and very satisfied with service

La`Cena was very helpful help reset my autopay.

I was shopping around for a storage centrally located to my work and home, my first time renting a storage unit so I had tons of questions. I was assisted by LaCena who was the sweetest lady, very knowledgeable and patient with me. I will definitely recommend this location for all your storage needs.

FRIENDLY

Ashley helped me quickly rent a unit here with a pleasant attitude and thorough explanation of the contract and property. She even sold me a lock on the spot. Great service!

Bad service, prices will go up with out telling you bad company.

Erika did a great job helping me today. Thank u

I been a customer here for several years and been pleased with the cleanliness and with all the friendly staff especially Ashley.. thank you public storage keep up the good work

Very helpful and courteous. Ashley was excellent.

Front desk clark great customer service.

I went there with my grandmother to close out her unit the other day and it was raining and the worker was very polite and helpful even after I mispronounced his name on his name tag, I think he told me to call him Gio. It was just me and my gran moving things so he basically did all the heavy lifting!!! The service here has been great every visit!

UNFORGETTABLE experience, the young lady, I believe named Ashley-manager, she was SO KIND, HELPFUL and willing to assist with no issues! If need be, I would return to her and only to her!!!! Thanks sooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo much for such a dynamic experience! Ashley was so HELPFUL and willing to assist and a BRIGHT and WIDE smile!!!!!! I would promote her and offer her a raise if I were her supervisor because of her noted dedication!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Best, EC, MA, PH.D!

Ashley does a great job very professional

Terrible experience. Booked a unit. Go there with truck movers. After reaching there we had to wait 45 mins although we had informed the that we will be there by 2 PM. Finally when the lady came she informed us that there is no unit available for us n directed to another location which was much further from where we live. It took us 30 mins to reach there. We had to pay the movers extra $145 for extra time. We are very dissatisfied with the service.

Ashley is a great emplyee

Estoy contento con la atención q nos brinda ashly en public storage es muy amable

People here are some helpful, so helpful it seems they unloaded and filled the storage unit for me. Just joking. But really helpful though. Just wish they'd extend their hours.

Sweet lady in the office, and she knows my name and locker number without me telling her. Makes me feel important. Thank you Maulua.

Good service from Mau! All smiles and so nice! I like coming when she's there!

Good customer service.

I came in to rent some storage, Dale helped me with everything I needed and was very kind! Highly recommend this store

Dale, was fast and knowledgeable, and took care of all my needs, recommend this facility nice and clean

Ashley has given me great customer service and I have rented here more than 10yrs.

Dale Paxton does an amazing job! He got me set up with the unit quickly and courteously. He even provided an unexpected level of service by offering to help me move an item using his personal car! That's just WOW! Great customer service! You're an asset to this organization. Thank you Dale!

Great service! I wish they could work every that I need customer service.

Good for me. I like the location and it quite. The staff is friendly. Just hope they don't raise monthly unit rent anytime soon again.

Customer here is great!!!Every time I come in I'm greeted with a smile.

I've been with public storage for about 5 yrs. I found out some time back that I had kidney failure which caused me to have to stop working. I was so afraid to call them and tell them what was going on because I was a month behind. I was just sure I was going to loose everything. But when I called and spoke with Ashley and told her my situation she said if I could come and get everything out in one day that I wouldn't have to worry about what I owed them so my daughter her husband and a friend of theirs came down from redding with their suburban and a big trailer and believe it or not we got almost everything loaded up in a matter of a few hrs. I had to leave a few things behind but when I told Bopha I did my best and they could send me a bill for what I had to leave she also told me don't worry about it it's ok we have a dumpster I even offered to put the things that got left in the dumpster but she said no that's fine we will get it. Well I cried, who ever thought that a place as big as public storage would be so understanding. I must say I will recommend this public storage to everyone I know forever! Ashley your the greatest right from the first day I moved in. Bopha although I had never neat you before I think your great too! But Ashley you and I have talked over the yrs and I just can't thank you enough! Good things will always come your way! Well what more can I say but God bless you all and thank you from the bottom of my heart !

Mau was really fast. There were 3 people ahead of us and she still got to us in a reasonable time. Fast and friendly! Thank you!

Very professional and great customer service love it

The service here is great everytime I come and pay my bill!!!!

Awesome customer service, Great storage options and convinient ground Floor units!

this place was terrible it closes too early they harrassed me constantly i never even got moved in all the way. i passed out in the heat from my high blood pressure n they evicted me because of it. they locked me out just a couple days before i was getting auctioned by the other place n called the cops on me gor idk i didnt bother to stick around

Ashley has had great customer service every time I visit the property.

En public estores de la san leandro blv dan muy buen servidio . Asly atiende muy bien. Es muy limpia la propiedad

Fast service! Thank you mau

Sonja was very polite and sweet! Love the fact sge was bilingual too!!!

Miss Ashley always helps me with all my storage needs. She always takes the extra step to make sure all my concerns are addressed. Excellent customer service!!

Mau is always smiling and so easy to talk with during stressful situations. Thank you so much.

Ashley has provided me with great customer service every time I come to the property

I was pleasantly surprised because its a small storage facility. It was clean and Ms. Ashley is very efficient. I really appreciate her help. Thanks again.

The customer service here is great!!!!

I came in to purchase some packaging supplies and Ashley and Mau were very helpful and professional. Great ladies such a pleasure .

Really great storage place. Mal is so nice. Thank you

It Awesome. Mau was outstanding

The service has been excellent with manager Mau. It is a pleasure to do business with her. Pleasant attitude, and I will recommend others to do business with this public storage.

The young lady that showed me my unit was fun and made having to rent so easy. The prices are a little more than what I wanted to spend, but it's been a joy to come to my unit and be greeted with a smile. Thanks so much Mau.

I have had a very good experience with Public Storage

I went in to buy some boxes and the lady at the counter was very helpful. She recommended some extra items and was very patient while I made my selection.

Everything time ive dealt with Chontelo to pay my storage, she always stops whatever it is she is doing to get me in and out fast. I love her customer service and thanks Public Storage.

Good!

chontelo was a very nice person to talk to and had excellent customer service. I would recommend this public storage to anyone, they all have great customer service!

Ashley , the young lady that helped me get my storage unit has helped me tremendously . I'm very pleased and very happy to be a customer with public storage . friendly kind and nice sense of humor and very attentive in helping me through a very stressful time . and I do not want to forget the general manager has also help me very much and working with me. I'm very grateful for this service . and I know that it's still a great thing to have people to help you through a tough time . thank you very much public storage and Ashley thank you

Great service...very friendly ....chontelo n ashley is da best wen it come to costumer service....would recommend to everyone. ...

Customers service has been great keep up the good work team.

The customer service here is great!Ashley helped me with all my storage needs.

Miguel is the greatest! He is always helpful and kind. He is the strongest reason why I continue to do business with this location and the limited hours. Thanks Public Storage!

Chontelo is amazing person she is kind, very professional and helpful at all times and is over all a wonderful person..public storage is lucky to have employee like this young lady

Chontelo was great. Made the experience pleasant. Helped me out tremendously.

They ate considerate and will work with you, plus they give you a courtesey call

Always helpful and very pleasant

Ashley is a very good employee, i love her she always has a big smile and a great help everytime i see her or speak with her.

Chontelo

Ashley was direct and friendly. The storage unit was clean. Sign in was quick. Needed directions to the nearest dump for some items not being stored and she gave me clear directions. All in all a very good experience. Charlie Klinedinst

Ashley was a great help on a stressful day..if your moving and need to store it come here they will help you to the best of they ability.

All of the staff here were very efficient and helpful.Juanita was my initial point person and made a hectic process easy.She answered all of ny questions and was a huge support! !

Very Good

I enjoy the customer service I always receive when I come!!!!!

We like doing business here. The property is clean and well maintained.

Ashley is extremely good with customers here. She has helped me a few times, and I am always very satisfied with her services. Keep it up Ashley!! Daniel.

Me gusta el servicio los trabajadores son muy amables

I liked my public storage visit Ashley is wonderful and my items were safe

Ashley's outstanding!

Ive been a costumer to this location for almost two years. The customer service is great. The crew members are very friendly. Site is always clean and quite. Thanks for your great customer service CHONTELO. !!!!

Chontelo...is a wonderful person with great costumer service skills...keep her as valued employee.

Clean & safe, decent value, with friendly staff, but hours are such that it's often hard to get to- they close by 6pm. They open pretty early though. I'd recommend.