Public Storage Self-Storage Units at 5587 Holt Blvd, Montclair, CA

Lisa, was the sweetest and most helpful person!

I’am very Disappointed I asked for a small storage and I was told only no one month free but it would be $55 a month if I did auto pay. Not true they charge my card $98 every month , now they say they can’t refund me anything that I should have read my contract .

Lisa was very kind and helpful😍

Lisa is FANTASTIC She is very kind and took time to helping me. Thanks again!

Thank you to property manger Lisa!! She is very helpful and kind!! Thank you Lisa your the best

Lisa was extremely helpful and kind when I called. I had a few questions and she answered each one with a level of expertise that was quite reassuring! #GreatExperience 🔥💜

Lisa has always come through for me

Thanks Lisa for keeping the location clean always friendly

The staff there is really kind and helpful, especially the property manager Lisa. She is never too busy to assist you with any task, be it technical or a physical problem with your storage unit. I've been here about 1 year now and the staff and property manager Lisa are all still kind and helpful. Nothing has changed. I'm still happy with this location.

Lisa was extremely helpful! She answered all my questions, and walked me through all the steps! Best customer service!

Stephanie was a delight very informative very polite. I enjoyed talking with her thank you, Stephanie.

Lisa was very helpful thanks

LISA WAS THE BEST SUPER HELPFUL AND NICE DEFINITELY RECCOMEND THIS PUBLIC STORAGE 🤝

Went to see about a space at Holt and Cental I was greeted with a smile and warm welcome Lisa answer all my question and I will be renting a space mid June Thank you Lisa.

Marki was very patient with my questions great service

Marki helped out so much. Thank you for your time and patience. Super knowledgeable. 10 out of 10 would recommend.

Lisa really helped us out really fast and easy

Lisa was very helpful.

I was very happy at how clean this facility is. Dylan was very helpful and answered our questions both quickly and efficiently. Very friendly, which is nice to see these days.

The manager Dylan was super nice and very professional

Got stuff stolen out of my unit, security sucks here & never found or got my stuff back. Had a police report and everything. They never even called me to let me know till 5 days later the cops called me. Never again, rent elsewhere. Not a safe place for your things.

Lisa was amazing!!! Excellent customer service. I highly recommend this storage company!👏🏼👏🏼👏🏼❤️❤️❤️

Lisa was extremely helpful she went above and beyond to help us with our pricing. Great customer service. Friendly and handled the billing issue efficiently. She valued the fact that we been with them over a year👍😁 Thanks again!

I have nothing but good things to say about the customer service at this facility. I've been an out-of-state customer for over 3 years and everyone that I've ever spoken to over the phone, has been extremely helpful and knowledgeable. I'd like give a 5-star review for Lisa. I called because I wanted to get some assistance with understanding my charges and balance. Lisa was very patient with me and thorough in researching my account and explaining to me in a professional manner. She took her time and made sure both she and I understood before providing the information. She and I ended up laughing together by the end of the call. She even told me that she remembered my voice from speaking with me over the phone before. I was so happy and felt like someone really cared about the customer. Lisa, THANK YOU so much for your help. You my friend are the epitome of EXCELLENT Customer Service!

My first time renting a storage and I had the best experience with Lisa she's very respectful and goes over everything doesn't leave any detail out it was easy and fast You rock Lisa 😊-Aisha Roberts

Rented a small unit at public storage The place is super clean and Lisa help me with all my needs

As a Combat Veteran, my heart is heavy as I share my experience with Public Storage. Picture this - a year and two months of diligently paying for my storage while I battled homelessness. After four long years on the streets, I finally secured an apartment - a blessing that, ironically, left me unable to cover my storage fees. Expecting a glimmer of understanding, I sought help from Public Storage, but to my dismay, no employee, in person or on the phone, showed an ounce of sympathy. Yesterday, on the eve of Veterans Day, my storage unit was auctioned off, and with it, I lost everything. Official paperwork, VA documents, discharge paperwork, clothes, shoes - all gone. Even when a non-profit offered to settle my bill, willing to pay by check for proper record-keeping, the district manager turned a cold shoulder. Public Storage, it seems, only cares about your money, oblivious to your circumstances, regardless of how long you've been a loyal customer. This heart-wrenching incident exposes Public Storage's disregard for the Veteran community, the neighborhoods they operate in, and every individual they serve. They should be celebrating a Veteran's triumph over PTSD, homelessness, and depression, not contributing to the very struggles we fought to overcome. This Veterans Day, I stand stripped of my possessions, questioning whether having a place was worth losing everything. Public Storage, in their pursuit of profit, has forgotten the human stories behind their customers. I give them absolutely zero stars!! Happy Veterans Day

Infested with rats they pooped and chewed up a lot of my things, horrible hours they close at 6pm and crazy high rates i was paying over a hundred for an 5x5 space.Management will micromanage and be rude to you.Do yourself a favor and rent elsewhere.

Lisa was super amazing. She gives you 6 star service. So nice and so helpful. Greeting you with a smile when you walk in feels warm and welcoming.

Lisa is nice and helpful. Good customer service.

Lisa was very helpful

I have literally had nothing but issues with this place!! First the fact that they are only open during working hours is so ridiculous. On top of that I'm trying to get in my space after paying my past due bill and they are supposed to be open!! Came yesterday they were not here. I'm here when they open this morning, STILL NOBODY HERE...... THIS IS BEYOND RIDICULOUS

Lisa was the best very helpful and great service

Lisa was amazing and exceptionally helpful.

Thank you Lisa you were really helpful If I could give 10 starts I would give eleven Thanks again

Lisa is soo nice and amazing . She is very helpful. She always makes sure we get out in time and is always in a great mood. Highly recommend this place it’s very clean

Great service very clean and reasonable price

Lisa was great, she was definitely easy to work with, and provided great service and knowledge of the services provided. I will definitely rely on this company for storage.

Bro, shout out to Lisa, hands down one of the best I have met in my life, please give her a raise

Quality service

Lisa is the best, great customer service, 100

Dylan was a great help and gave us a great customer service and explain well all the process thankyou so much

Jesse helped me

Very satisfying