Public Storage Self-Storage Units at 3810 Eagle Rock Blvd, Los Angeles, CA

Isaac had me covered 👍🏼

Isaac, is very friendly, polite, patience and very knowledgeable in every questions that we ask. You have to ask for Isaac best customer service.

Got my stuff out before the deadline. And I went to turn in the keys and there is no one in the office no one on site. They took another month payment out and then I went to the office and someone was there and said they dont give refunds so I call the head office and explain what's going on and they won't refund me because no one was there to help and they said I need a appointment for someone to be there..... well there is nothing posted about that, so I'm paying another month on a empty storage. Stright fraud never again I'm I going to a public storage and I'd advise no one goes to one either. For life on that!!

I adore this storage location. Isaac at the front desk is always so kind and helpful. Highly recommend.

David was awesome! Very helpful and easy to deal with.

I wouldn’t recommend storing your stuff here. Someone tried to break into my unit. No one told me, I randomly stop by a week or two later to find a hole in the wall and latch halfway broken off. The employees told me they saw it yet no one reached out to me. They couldn’t even fix it without putting in a request. I ended up fixing it myself that day not having the time to move all my stuff to another unit that day. They don’t lock the doors on the inside units and The fence on the side is low. For the cost of the place You think it would be secured with locking doors and a Barbwire Fence.

Very helpful and explain everything.

Great help from Isaac today with my storage locker!!!!

I visited this Public Storage in Eagle Rock during a very stressful time in my life- finding myself homeless with nowhere to go or to store my belongings. I initially had severe anxiety, thinking they were closed on Saturday but realized the employee was at lunch when I first arrived there. You would think there would be some type of signage or notification that they are just at lunch. They finally opened but there was another hurdle, apparently they can't take credit card information over the phone. So I had to figure out that issue as well. The employees were helpful enough. They definitely don't go out of their way to be helpful but are efficient enough, just not overly friendly or helpful. They had a discount - $1 for the first month (the total ended up being around $52 after the administration fees). After the first month it will cost $120ish which seems pretty expensive for a 5X5 space but if it's the only option, it's the only option.

David was wonderful in helping my grandmother find a storage today! Thank you!

David was fantastic with his service, got the storage unit I needed. Thank you!

Isaac is awesome and helpful..

Isaac was great and extremely helpful! He made it very easy and seamless to sign up. Space and location is really convenient too. 10/10 recommend

This is the cleanest Public Storage I’ve used. Isaac was very kind. I will be using this location again.

Isaac was very helpful and great!

Unprofessional I made a payment twice online one of those payments showed it didn't go through so I send my husband to pay it in person by the time he got there the payment was already posted but yet they went ahead and charged my husband but they charged him for the following month so I requested for that payment to be refunded and of course it took 4-5 days to get a refund now the second payment I did online on the 11th which is the lastday before they charge a late fee I did and I got an email confirmation of my payment days later I got another email Stating to pay my storage to avoid a lien on my space which I was not notified by my bank nor my bank account was not charged now they refuse to refund me the late fees 🤢🤢

Tried getting into my unit but the elevator wouldn’t work. Tried to get into the office (during office hours) but couldn’t because it was locked. Tried calling and nobody answered. Will try again but that was an hour I will never get back 👎

I would not recommend this place. They constantly ratchet up the prices of their storage spaces. In December of 2021 the roof leaked and damaged many of our belongings. I look forward to getting my stuff out of here. I would warn you that the prices are good to get you in but they will quickly be increased.

Ashley is Great.

David helped us out right away and showed us some units fitting for what we were looking for. Helped us sign up with clear explanation of fees and services provided. Thank you! :D

JUAN IS THE BEST!! And I mean that. Truly appreciative of this great soul.

JUAN is the best! Sweetest dude ever, would not have used this location if it weren't for him. Had to move out because the prices went way up for my storage but would have left even sooner if Juan had not stayed. Give this man a raise he does everything he can and more for every single customer. Thank you for everything

It's better to go see available units in person and then choose the one that fits in your budget, they have online move in discounts 1st month only or ask if they will honored same rate. Great customer service.

Juan was very sweet and helpful when I was emptying my unit. He went above and beyond making sure that I was taken care of.

I went in today to add a rental space, and there were many options. Juan was incredibly helpful in explaining options and helping me out through the process! He thorough and a great help throughout my rental experience.

Juan was extremely helpful and we were ecstatic with his service

Ashley, doing good explanation what i really need wants for appropriate prices. We thankful for helping for moving.

Juan was super helpful and efficient with my unit transfer. Man deserves a raise!

Juan was amazing in terms of customer service.

TO WHOM IT MAY CONCERN , IM A RENTER HERE AT PUBLIC STORQGE I WOULD LIKE TO.GIVE A HEARTFELT THA K YOU TO ONE OF YOUR EMPLOYEES HERE. JUAN HAS ALWAYS BEEN KIND , RESPECTFUL , AND PROFESSIONAL. THE ONLY REASON I HAVEN'T CHANGED TO ANOTHER PROPERRY IS BEXAUSE HE HAS ALWYS BEEN VERY KIND .

Juan has been an amazing help to us over the time we have been using this facility. He is patient and welcoming. Our space is clean. He goes out of his way to help the customers. Highly recommend!!

Thank you Minerva

Phil and Juan went above and beyond helping me and my sister move into our storage unit today!

Thank you Juan and Minerva

The service was very good. I greatly appreciate everything. Thank you

Thank you Juan and Minerva

Excellent facility (organized property, climate controlled, and safe) and even better staff!! Juan A. was AMAZING. And helped us when we were in a last-minute situation even though he had to finish his closing routines. Happily settled in and glad to use this storage unit!!

Great customer service. Thanks Juan!

I had to write a review today because I was witness to the rudest customer ever and Juan handled it like a true professional. I do not understand why some people have to be jerks, especially when they are the people using 2 of the carts and blocking the entrance to the building. No one should be treated how this man was treating Juan. Thank you, Juan for being kind and helpful. You went above and beyond.

To whom it may concern at this public storage, there is no one to help you as yesterday Friday. My daughter went to our public storage to pick up something so we were able to get in to Public Storage as we were getting out of the car. My code did not work on the elevator, so we tried and tried, the lady at the desk said come to the office so we did and we had told her that it wasn’t working. She said that we were trespassing. I did not get her name nor the other person‘s name but she went off of my daughter, so I was not gonna let that happen so if you wanna Rent from here, I wouldn’t rent from there. I’m moving my stuff somewhere else. Also the other one is a lot better it’s smaller, but customer service is a lot nicer. Please don’t come here and rent. They don’t help you nor nobody in the office. stating that she said that I was trespassing and I had a key in my hand. It’s just my code did not work for the elevator. She called the police on me.

Let me start off by saying this location was absolutely wonderful to me since I’ve had my storage there from 2011 up until 5 days ago. I lived out of state and came to empty my unit a few days ago. Juan should be employee of the century because he helped me out and was so kind. His service was above and beyond and it shows that he cares about customers. Issac was also there and was so warm and kind. Both of them are the type of people we need more of in this service industry and humanity.

Juan is excellent. He is very knowledgeable about the property and was very helpful in getting me the unit I needed.

Incredible Service. Juan went above and beyond. Very attentive and friendly.

Awesome help from Juan ! Could not have done it without his help .

Got an account set up today at this location and it was really a great experience. Juan and Isaak were incredibly kind and made the process super seamless and easy. I highly recommend renting and storing here, and especially appreciate the care and energy that Juan put into helping us out. He truly went above and beyond to make the experience comfortable. Very grateful for that, when it seems so unusual to find this sort of service.

Excellent customer service from Juan.

I recently rented out a storage space at the Verdugo Rd location and was helped out by Juan. He was clear, patient, and took the time to attend to everyone who we walked by during the tour who was in need of assistance. The space and location suited my needs and it’s a plus that the staff was so professional. It seems that the tech equipment could use an upgrade but the service was top notch. And thank God the main entrance and indoor spaces are air conditioned in this heat.

Great customer service!!! Really appreciate it!

5 stars for Juan the employee, 1 star for corporate

I had a great experience, Minerva and Juan were great help ,they helped with my concerns and explained everything I needed to know ,they were very nice and that helped me choose this storage from others, they made my experience a good one. Would definitely recommend!

Very helpful and professional

Great and we’ll taken care of facility excellent service from Minerva and Juan helped me very much and were able to answer some of my questions thanks to them both for the amazing support

Moved the majority of my things out of my unit today but had some things we were not ready for Juan was really helpful in assisting me figure out which unit was appropriate and made the process seemless. Thank you Juan!

Excellent customer service by Juan, the manager! Extremely kind, informative, and called right back after leaving a message. Highly recommend this facility! Juan is a person who genuinely cares about his job and shows tremendous integrity. Thank you!

Update 5/11/24 Things are looking much better They seem to be doing a good job eradicating the vermin problem and put traps everywhere on the outside as well. The vermin were caused by a nasty tenant that kept food in their 2nd floor indoor storage unit. Not sure what it like on the inside but I hear there is still a rat problem 🤮 They also compensated me with a free month of rent and match my old rate for the nicer outside unit I now have. The MGMT on site especially JUAN, also helped me move all my stuff! BIG THANKS to the team at the eagle rock location I greatly appreciate your help! And thanks to Corporate for the compensations!!!🤠hope you fix the buildings problem?!🥴 Will keep renting the outside unit🤠

Five stars for the young man (Juan)working the desk, but corporate is not doing enough about the HUGE rat infestation on the indoor units. I went to check out my relative's unit on the third floor (the indoor temperature controlled unit), and I nearly got knocked out by the intense smell of urine and ammonia. There are rat droppings lining the hallway, and the rats are destroying the items in several units. They need a team to come in and help the renters to sanitize and move their items. It is absurd and completely disgusting especially considering that they are charging my relative $700 a month and not help her move her items (that are not yet destroyed to a safe unit). Shame on corporate for letting this go on for so long. They also should have more than one person. Juan is running around like crazy trying to do everything, and he is one of the best in customer service I have ever encountered.

Great service David was great

Phil and Juan are the best. Very nice and attentive always positive attitude.

Couldn’t have asked for a better experience. The whole staff has made the initial visit a great experience and the move in go smoothly. Thank you !

The best storage

Minerva great service

Great location, accommodating manager. Downsides are carts are insufficient, office is way understaffed--only 1 person, and great as he is, there should be 2 or 3. When he goes on lunch break there is...a long telephone message, and voicemail. I literally had to stand out on the street till he came back from lunch. At the very least, they should give him a sign to say when he will be back. Also, I didn't have an issue myself, but I ran into 2 clients moving out their stuff (3/26) after what they said was a big rat infestation issue on the 3d floor. One gentleman said he lost $10K of goods. Corporate HQ is close by in Glendale; I hope they can resolve this quickly and staff the place properly.

Limited access makes this public storage bad. Arrived at 5:45 pm to no access

Thanks Mando. Keep up the good work.

Mando, gives great customer service. Thank you

The women in the office were great. S/o Karina. Storage locker is what they all are, functional and nothing more. Had to wait a while for the office to open, though I was there at 3 pm. Would have been great to get a note on the door to know when - or if - to expect someone. Tried calling the number on the door, but no one answered. Still, happy to have my storage here.

There is a stench from the 3rd floor in one of the storage buildings that needs to be rid of. It is coming from someone's storage that MUST BE FUMIGATED! That person's storage is contaminating everyone's storage units.

So today I rented a storage unit And Juan the Manager was very helpful 👍 hey answered all my questions and was very polite And was just a pleasure to do bussiness with looking forward to seeing him around the facility

This public storage location is well maintained and easy to access. Juan, the manager went above and beyond to help me with my locker.

I went today to get a unit..I was nervous.. but the manager Juan was AWESOME.. He explained everything perfectly.. Amazing customer service..

Thanks to Juan for great customer service!

We’ve been here since 2020. We love how clean it was the past few years. Juan has been so nice and helpful. But we noticed a staffing issue. There’s no one in the front desk when we needed help. Sometimes I’m waiting for 10mins.

Excellent customer service! Will update with the two gentlemen who were supper nice and helpful!

Juan is amazing and went above and beyond for me in my move in and out, but the location is super understaffed. The workers do a great job though, be nice to them!!!

Mando and Juan were great. Thank you 😊

Super helpful and friendly

I was looking for a small storage unit to help with some overflow of my moving boxes. Juan was so incredibly patient and helpful showing us around to the different units and giving us tips to help maximize space. Juan was with us from the day I signed up to the day I needed to cancel my storage unit and was helpful and polite throughout the entire experience. I didn’t need a storage unit for a long time and the space I had was perfect! The facility is clean and so are the carts that are available for use. When I return, I will definitely be coming back to this public storage location.

Just want to thank Juan for helping out very knowledgeable very respectful. Need more people like him. Thank you Juan

Juan was excellent - very knowledgeable and professional!

This location is nice, clean, and well lit. Manager Juan was really helpful and accommodating for an online vs in person pricing discrepancy and also walked me around to view various units. I appreciated the thorough explanations, patience and positivity. I would rent here again.

I have had a great experience with Public Storage, and this particular location. I considered another company in another area for business needs. A quick tour of alternatives showed me why I should remain here. Starting with the property manager Juan. He's professional, engaging, and customer service oriented. I left my lock on the door improperly. To notice the lock was not actually securing the door required sharp eyes! He called me and I was able to protect my belongings! The facility is clean, and the security is up to date. 5 stars for the location manager Juan, and 5 stars for the site. I don't typically do public reviews but this exceptional experience is warranted!

Juan is Very patience & kind, answered all my questions,gave all needed informations. I found out that I will be saving money by transferring. I'm so glad & thank u so very much.

Juan was extremely helpful to my aunt when she went in to complete an address change. Thank you so much for being so kind and respectful!

Ashley is a great help

Great service from Mgr Juan. Very detailed oriented and knowledgeable.

Ashley has been extremely helpful in getting us our storage unit. She’s professional, knowledge and friendly. Thank you!

Very nice Juan was a complete professional and pleasant to work with.

Juan was extremely efficient and helpful in getting us set up with a unit. The facility is clean and well maintained. Highly recommended.

Demasiado ecelente muy buen travajo 10 estrellas

Juan was incredibly helpful. Got me in quickly, and a great rate for my last-minute move. Place is clean & secure.

Juan was excellent

Juan is the man - he ended up calling around to find me a unit that would work better for me, and scored me a better deal too!

The manager, Juan, was very helpful in sorting out a problem with my account. He went the extra mile, which is rare these days.

A great experience. David helped me out at the office and was extremely helpful in taking time and showing me options and explaining choices

As other reviews have mentioned, Juan is really top notch. I met him while he was doing his rounds. He saw me and engaged with me to make sure I didn’t have any issues. When I mentioned the issues I had, he offered useful advice. Nice to see people that care about doing a good job. As for Public Storage as a whole: The rent increases are awful. Way too high of an increase with no protection or option for locking in a long term lease. But if you have to pick a Public Storage facility, go with this one (unless the demand raises my rent, in which case, go somewhere else).

Save your money and go somewhere else. This place is shady. They quote you one price that they start to raise within 3 months of you staying there. They'll bring it back down to what they originally agreed for another month and then kick it back up saying that they can't give you another decrease. To give you an example of their predatory practices, I started off paying $330 last June and it increased to $480 in less than a year. I'm going to report them to the Better Business Bureau.

Juan and Pati were extremely helpful. These are staff members that go above and beyond.The first day there was a little hectic for us but with the help of the staff we got it done!

Juan is the greatest! He really helped me during some of my trying times. Helped me during my divorce. He remembers me each time off my voice. He is such a great worker! I appreciate everything that you’ve done. Thanks so much for all you help!

Eagle Rock Blvd. Juan was great and helpful carrying out my purchase of boxes. I learned that I can sell back any unused boxes.

The store manager Juan was very helpful and nice to work with.

Juan was very helpful today with selection of boxes and overall professionalism.

I was unable to access my storage I was frustrated and confused I had customer service on chat assist me but it seemed there was an error in my account I was waiting more than 30 minutes with no access as my code didn't work After waiting I met Juan who was super helpful kind and understanding of my situation He cleared up what prevented me access to my storage and took care of me I feel bad because I didn't know office hours start at 930am not at 9am if corporate can update this on their doors and send some help as he was bombarded with clients alone He deserves a raise!!!!

Juan es siempre muy amable!

Just got the keys to my storage unit and everything is great! Juan really went above and beyond giving me a tour of the unit and property as well as sharing some helpful tips. The place is clean and well cared for. Juan is doing an awesome job!

There are some very nice things about this facility--mainly the managers Andrew and Juan! They are incredible, diligent, kind, and professional! The company on the other hand--I rented a unit in February, they raised my rent by $100 about 3 months later which is a BIG increase percentage wise, about 40%. I always pay on time and use auto pay. I requested a reduction, the first one was denied, so I started looking around at other options. Then Juan, saw that I was ready to leave, put in another request and got my rent back down! Both Juan and Andrew go above and beyond, were it not for them I would have given public storage 2 stars and moved out.

As a first time storage renter, Juan provided a very thorough, yet concise orientation to the property and the location of our unit. He took the time to walk me through the building so I wouldn't get lost, and gave some helpful tips to make our move-in less stressful. Public Storage and this property is lucky to have someone with his impeccable customer service and communication skills. He truly cares for each client. One thing I do hope for him and his other associates is for the company to provide them with a portable phone in the event of an emergency, or if a customer needs to get a hold of them while they're making rounds or moving someone in. Hope Juan is here to stay. Thanks again!

Juan at this facility has been amazing!! Called and helped me sort out a rent increase quickly. Super friendly thorough and kind! Glad to be renting at this clean, safe and helpful facility

Juan was extremely helpful in providing assistance with transition of my family account!

Juan is honestly the most helpful and best customer service representative at public storage. He really cares about his customers and takes the time to help with all options. If you need help or have any questions m, you should definitely request for Juan.

Thank you Juan for helping me meet all my storage needs and options!!! Great customer service.

This is the 2nd time that Juan has helped me. He is by far the best customer service person I've ever talked with. He is not only unbelievably helpful, but also very patient and kind. So grateful – thank you!

5 stars for Juan and the team at this facility. 1 star for the corporate level. So, I've been storing things at this facility for about the last eight years, but I've been trying to slowly whittle everything down. Recently, I made the decision to consolidate my two units into one slightly smaller unit for half the monthly price after they recently raised the monthly payments on both of my units by 29%. Juan, who I've been working with at this facility, has been extremely helpful over the last week trying to make that happen. Unfortunately, the new unit I was going to move into turned out to be much smaller than what was advertised on the website. It wasn't even close. I was planning to rent a 10x20, but in reality, it was 9'3" x 18'. So, instead of 200 square feet, it was only 166.5 square feet. I was told I needed to call the corporate number to discuss it with them. The person I ended up talking to at the corporate level could have cared less. When I mentioned that the missing square footage was more than the 5x5's they rent and so they should discount what I was supposed to be paying, he told me that in the agreement I signed that it says the dimensions are "an approximation." 33.5 square feet off is not an approximation, and if they want to make it an approximation, it's actually closer to a 10x15 than a 10x20 and should be rented as such. Either way, I felt I should get a discount. He wouldn't budge, so I canceled the space. After getting off the phone, I went and measured my two current spaces. They, too, are smaller than advertised. One is 140 sq. feet vs. 150. The other is 86 sq. feet vs. 100. So, to sum things up: 1) The team members at this location, particularly Juan, are fantastic and extremely helpful. If you have to rent a storage space, this is a good place to do so for that reason. 2) The Public Storage corporate level is awful. To get anything done, you have to ask for a manager. I ended up having to speak to four separate people over three separate calls before this was resolved, and I believe the final person I spoke with after asking for a manager referred to herself as as an "Account Resolution Specialist." The fact that you have to elevate something to get to an "account resolution specialist" seems a little backwards. I'd hope the first person you speak to at the national number would be an "account resolution specialist." 3) Bring a tape measure with you and check the square footage. It will undoubtedly be less. My bad for not checking the two units I'm currently in. DO NOT SIGN anything until you've measured the unit you're renting or else you'll end up causing yourself extra work. 4) If the corporate team had been more helpful and discounted the monthly rate, I would likely have stayed and made that unit work. However, I've found a true 10x20 at another company completely - Extra Space Storage - that is about 30% (yes - you read that right) the cost of what I'm paying currently for my two units, and so I'm contemplating moving everything there. While a lot more work, the thought of potentially saving a few thousand dollars makes the initial effort worth it.

very accommodating, friendly, respectful and excellent service of Juan.

Move in was easy and Juan was so helpful

Juan was very helpful in assisting me with the changes of my storage unit.

Juan over @ the Eagle Rock Blvd. location always makes every interaction smooth & pleasant. Wish there were more employees with the same work ethic.

Juan was the man, gave me some peice of mind after worring that someone had maybe tampered my unit. Thanks, Juan!

Juan was very polite and had excellent customer service and was very patient with helping me log into my Public Storage Application. We need more people like Juan in this community.

I have a wonderful experience with a manager Juan who has been very nice, very helpful, very friendly. I can give give him 10 stars. Hope he would stay here. We need a nice manager like him.

Buen servicio de minerva gracias

I’ve had a storage unit at this location for over a year. My interaction with the staff has been minimal - I haven’t needed to connect with them. This past weekend I ran into an issue and Juan was overwhelmingly helpful. He did all he could to resolve my issue. When he wasn’t able to he kept me up to date on how the matter was being resolved with realistic time frames. Public Storage was able to deliver on their promise. I was so blown away by Juan’s attention to detail and his customer service. Sadly, we don’t see this type of service very much anymore these days. Juan seriously blew me away. Thanks for your help, Juan!

Juan at Public Storage on Eagle Rock Boulevard is the best customer service representative I've ever had in decades. I was moving into a new apartment and needed to rent a storage unit. I called Public Storage and spoke to Juan. He was so helpful and knowledgeable. He answered all of my questions and helped me find the perfect unit. When I went to the storage facility to pick up my keys, Juan was there to greet me. He was friendly and professional. He gave me the best tour of the facility ever. The facility itself is picturesque and a pool is right next door as well as the post office conveniently located. He showed me to my unit and helped me get settled in. I am so happy with my decision to rent a storage unit from Public Storage. The facility is clean and secure. Juan is always available to help me with anything I need. He's truly a great employee and I'm so grateful for his excellent customer service. If you're looking for a storage facility, I highly recommend Public Storage on Eagle Rock Boulevard. And if you get the chance to speak to Juan, be sure to tell him that I sent you!

minerva is the best and great service

Juan and Minerva were so professional and very accommodating!

Minerva was very helpful .

Very helpful Minerva is super generous

Juan was soooo helpful and patient with me I appreciate his awesome customer service thank u so much I was so stressed out about my storage unit .

Always helpful and inviting customer service

I’ve maintained a unit here since the mid-00’s. Just recently, I was alerted to a potential leak due to the recent storms. Andrew, with Public Storage, went above and beyond to inform me as to the likelihood of water damage. Very kind! Highly recommend!

I want to thank Andrew for his hard work and kindness. He is very informative and helped me get the right unit.

Ricardo was amazing and helpful. Made us feel at home after a long move from CT. Definitely recommend this place.

Richard customee service is great!

Ricardo has help me and very friendly

Great and secure facility. Andrew was so professional, polite and helpful!

clean property and great service from Ricardo!

Ricardo was a great help and fast service to thumbs up

👍

Ricardo was super cool and personable

Andrew was extremely helpful. He helped my family get the perfect unit.

Ricardo help me to find perfect the perfect storage. Great customer service

I've been at Public Storage in Eagle Rock for 4 years. The property manager Ricardo is excellent. His customer service is tops. Anyone that gets storage here will be happy with his service.

Gracias a Ricardo por su excepcional customer service

Fabiola helped me . Great service thank you

FIVE-STAR CUSTOMER SERVICE BY RICARDO. But! If I could give him more stars, then I would. I’ve been a customer for two years now because of Ricardo. He is an excellent listener, excellent communication skills, highly organized and efficient, has a great sense of humor, friendly, and kind. Ricardo and I spoke on the phone yesterday to help me transfer Unit into a larger storage space. I was under much stress and he made the transfer a pleasant and wonderful experience. Ricardo is very knowledgeable, not pushy in making a sale, I didn’t feel stressed anymore, he truly cares about the customer’s needs/wants. He also welcomed my dog and praised him, Ralph loved him! I greatly appreciate him. RICARDO, THANK YOU. YOU ARE INCREDIBLE. PS. Public Storage, please allow your team members to bring their well-trained dog! It’s awesome for a dog to greet and meet customers! JUST a suggestion from a loyal Public Storage customer! (:

Ricardo is very helpful. And positive. I love him!

Manager Ricardo was very helpful and had good customer service. The help was simple and quick.

My experience at this location was excellent all because of Ricardo. His excellent interpersonal skills assured us that we are in good hands. The location is very clean and everything feels safe and secure.

Extremely helpful, patient, pleasure to work with him. Explained exactly what I needed. Ricardo is an asset to your company.

I'd like to say that this location is great. Went there to inquire about a unit and was assisted by Fabi, she was so knowledgeable and nice to me, she made me feel like she cared and likes what she does. She went above and beyond to help me, I will be returning with my husband to rent a unit from her. Another thing I liked was how clean this location was. Kudos on both employees there, Fabi and Ricardo they are great assets to your company and people like them are hard to come by.

I love this location, they make you feel safe and I really feel safe when I go there, especially during accessibility acces hours. Also your team members that assisted me are amazing, keep up the great work. You have my business, and I will definitely recommend this location at 3810 Eagle Rock Blvd. Los Angeles.

Just like to say ive been to different storages places and Faby and Ricardo went out of there way to help me more employees like them are needed

Great place, and even better service! Even though it was near the end of the day, Ricardo spent extra time making sure everything was working out for my unit. I highly recommend both the units and the care for this public storage

Great location, and Ricardo could tell I knew what I wanted and sorted me out quickly and easily.

Ricardo & the team was amazing!!! Great experience 💪🏾

Ricardo was so helpful and made our transfer mostly. Very happy with his services

Amazing customer service at this location Ricardo just helped me set up my second storage unit here and it all happened in under 30 minutes easy access to my unit and everything was explained to me very well from the operator on the customer service line (Darell) to my in person experience Property is kept clean as well

Ricardo was great and super friendly

We had an excellent experience with Ricardo. Super friendly and informative. We appreciate the multiple levels of security and would highly recommend.

Richardo was excellent . Very helpful

I have two units at this location, very Convenient specially the drive up storage units, but what make this place above the rest is definitely the customer service specially Ricardo. This guy will come out of his way to make your move in very comfortable and he is super friendly and helpful, thank you.

I just have to give props to Ricardo who was so helpful when I had to orchestrate a POD move from here. Thank you! Been a customer for over a decade, always clean and never had any problems.

Ricardo was amazing , great customer service .

Ricardo always is friendly and helps whatever my needs and questions are!

Ricardo me dio Buno cervisio

Ricardo was great stopped what he was doing showed me the unit i needed and done

Ricardo was the best! Great customer service! Recommended.

Calidad y excelente servicio de parte de Ricardo fue amable me explico los precios, tamaños todo muy bien

Ricardo help me and find me the right space excellent customer service

Ricardo the best give gim a raise

Ricardo was so great on the service from my storage Thank you so much ! he help me to find a perfect size .....

Love this location. Ricardo was so helpful!

RICARDO !!! I want to apreciare for your great customer service and work thanks

Ricardo Help Me

Ricardo was great ! He was so helpful and friendly !

Ricardo was a great help. Very helpful and cheerful. Thanks

Ricardo was amazing. Quickly answered my questions and got me hooked up with a storage space. Thanks!

Ricardo helped me.

Ricardo was great!

Ricardo gave us excellent service.

Ricardo helped me out

Ricardo was great!

Clean and quiet facility with everything you need to move in easily (plenty of carts and a big elevator). Lots of security at every entry point - very safe! Thank you to Ricardo for his attentive help in getting me my spot!

Ricardo help me with all questions, he’s very friendly

Ricardo was awesome

Ricardo helped me alot!!

Ricardo is the best. He is very kind, always smiling. Super helpful.

Ricardo help me out

Recardi is the best worker

Ricardo fast & easy

Excellent storage facility. Ricardo was very helpful he went out of his way to fix my light and make me feel comfortable. Thank you Ricardo!

Ricardo helped me secure a 10 x 20 storage room. He was very insisting that I would signed for it and I am glad I did, because they are few available. Thank you Ricardo.

Ricardo was very helpful with dealing with our unit. This location is also clean and secure.

Super friendly and saved me money :) Upgraded my space recently and Ricardo was great to work with!

Maritza gave me good service she showed me the unit property is nice and clean .. thank you maritza.

Maritza was kind so helpful, what a great employee!

Ricardo was great. Very helpful And friendly.

Excellent service. Very clean property Thank you Maritza.

Ricardo everything is great

Ricardo Thanks for your help.

Ricardo helped us out very friendly

Ricardo as great customer service very patient and knowledgeable of his units and the prices he very helpful in the amenities and showing me the facility would recommend storage place very highly

I can say is the best Public Storage now that Ricardo is working there, he is so helpful!

Ricardo is awesome! Services we received is great!

Brand new renters renting a storage space. Ricardo was very helpful!!

Ricardo helped me with my rentals— I ended up with 2 spaces. He is amazing to work with— kind, patient and honest. He helped make my move easier and I had several concerns after paperwork was done. He answer all my questions with helpful information even when I’d see him in passing. He made me feel less nervous about keeping my things in a storage facility.

Gracias Ricardo por si ayuda muy amable