Public Storage Self-Storage Units at 4889 Valley Blvd, Los Angeles, CA

Diana gives great service every time I come in to make my payments or whenever I have issues. She always tries to help. Diana and staff are great.

Wonderful Customer Service ! She’s Always been available both in person and over the phone since I opened my account. If you get to read this, Thank you very much Diana!

Thank you Diana for the help

Diana has been very helpful and patient With me and help me With my payment

Bien servicio

This public storage has been amazing! Alma was super helpful and informative I highly recommend this storage to anyone. It’s nice & clean. Overall excellent work.

El lugar es muy limpio y Alma es muy atenta y servicial me encanta ese lugar lo recomiendo

Buen servicio, muy amables

Diana is very helpful and also helped out with my mobile app.

Love this place always very clean and neat The staff is very friendly and helpful. Restrooms are always clean that’s a plus thank you public storage

Excelente servicio, Diana me ayudo y contesto todas mis preguntas.

Thank you Diana for the excellent service.

The storage location is great. it's always clean, and it's great to drive up to my space. Overall service from the manager Diana and staff is always very helpful, kind, and friendly. I definitely will recommend it to my family and friends.

El servicio de la señorita Diana fue muy excelente, me contestó todas mis pregunta y es muy paciente y amigable.

Excelente servicio Diana

Very friendly staff! Thank you!

Great customer service by Diana

Alma and Diana provided great customer service. They understood my needs and provided the best solution. I would recommend Public Storage for any storage needs.

This public storage has been a blessing, Diana has been super helpful and informative with getting my family a storage. I highly recommend this storage to anyone, it's nice and clean.

Very clean property manager is very nice

Amy & Alma very kind and helpful good experience

Great Customer service from Diana

Dianna was very helpful today I was very pleased

I have used public storage several times at another locations in the past, and the employee at this location (sorry, I don't know her title, but I think she's the manager). Her name is Abigail (sorry if I misspelled her name) I think she was one of the best I've ever dealt with. When I use storage, I have to put in and take out large items, which is very tedious and annoying for me, but her service has made that a lot easier. Thank you very much, Abigail! I was hoping that the handcart could not be borrowed and the storage access time would be extended by an hour, but her service was excellent enough to dispel those concerns. From the initial procedure to the payment process, it was very smooth and was completed in about 10 minutes. She was very thorough in teaching me how to use the app. It can be said that there are Public Storage facilities almost everywhere, but I realized that even at the same Public Storage facility, customers' feelings can change dramatically just by the way the employees treat them. Thanks to Abigail, my impression of Public Storage has changed all at once. Thank you again.

Clean , great customer service , safe facility , secure , Diana the Manger is very nice , hospitable & knows her stuff , I wish the hours were longer springer & summer , other than that this is the best facility in town .

Diana helped me find a good location. I would give 10 stars!

Diana was incredibly welcoming and helpful. She answered all my questions. I would definitely come back!

Gracias Diana por la ayuda

Diana was amazing, very helpful and I definitely will recommend her

Went to see how Public Storage worked and the employee that helped me was THE BEST. Diana had all the qualifications of a true leader in the customer service department. Insightful, at her job and how Public Storage works. Answered all my questions and made the renting experience a breeze. Would definitely recommend Public Storage for all your storage needs, just be sure to speak to Diana for the best customer experience possible.

Gracias a Diana por ser tan amable. Le doy 5 estrellas por que no puedo dar más pero hay excelentes trabajadores muy profesionales!!

Thank you for your hel diana. Quick service.

Came in to get some info for storage. Was help by the manager Diana. She was very friendly and informative. Did not rent since I won’t be needing yet but she was very helpful.

La senorita diana es muy amable y me contesto todas mis preguntas.

The storage facility itself is excellent, it is secure and feels safe. Most of the units are drive-up units, so it makes moving much easier. However, the one BIG CAVEAT to this location (and I’m not sure if it’s the same across different Public Storage facility locations) is that the property manager is almost NEVER in the office and even if you call the phone line, there is no one to take your call. It’s almost impossible to reach them when you need them and that is very frustrating especially when you’re on a schedule for moving. I took a star away for that reason. I also wish the hours for access extended past 6pm.

Muchas gracias diana muy amable muy bien servicio

Good service diana

Diana lo Maximo,muy Buena atension.

Diana was very helpful and patient. She’s the best!

Today, I came in to inquire about some info on a storge unit, and I was met by Diana, who was very helpful and informative on meeting my need for a storage.

Diana was very helpful and help me find space I needed. Great service!

Diana was a great help and I was answered all my questions . I ended up getting the storage thanks to her appreciate it ,,

Everything is good here. Shelly is always helpful taking my payments and helping me. Thank you

Shelly helped me rent a space. She was very patient.

Shelly are great! They help me with my storage needs. Rent here, easy access to your space.

Shelly is amazing, very professional, very helpful & informative about storing.

Shelly is the best! I have been here for years and she has the best service. She's the best!!!

Shelly was perfect! Easy rental. She helped me download the app on allh phones