Public Storage Self-Storage Units at 300 Avery St, Los Angeles, CA

Antoinette gave me the best customer service and acknowledge me immediately! Amazing!

Mario! The front desk person! He was such a gem! He help me out in everything! I was moving alone! And help me out with few boxes even wait after work hours to check out that I was fine and everything! The best public storage! By far! Thanks a lot Mario!

Mario (the manager) is amazing 🙏

Property manager Mario was really helpful

Thank you Melizza for helping us out! Very friendly, helpful, I would definitely consider coming back next time!

I needed a storage in DTLA and stumbled across this location in the Arts District. They were closing in 20 minutes and yet Mario, the manager helped me get situated with enough time to bring in some of my belongings. He even stayed an extra 15 minutes to make sure I was able to bring in my last load! Thanks for your patience! A+ Customer service

This place is so good. Mario is so nice, he is patient and friendly for all the customers. He also helped us open the back door which have a big slope. I really appreciate for his help. And recommend this place to all of the people who want to storage their stuff.

Mario is the kindest and most helpful employee ever! He works so hard all alone, but it always such a pleasure. I know for certain he is not being paid enough to run this facility so efficiently. Especially considering that the one day I arrived on his day off, I had to wait 15 minutes just to use the restroom.

The manager Mario is one of a kind. The service at this location on Avery is unparalleled.

I been with this location for almost two years. Definitely recommend it . It’s very clean and safe. Manager Mario is the best!

This public storage is so nice and easy to find and easy to get to unit. Mario is the manager and he is very helpful and friendly.

Manger Mario is really nice guy very helpful

Mario made my move-in and move-out super easy and seamless. He is very friendly and extremely helpful. The property is quite clean and located at a convenient location. I would definitely recommend this place for both short term and long term storage.

Maritza was extremely helpful and understanding with great patience and a cheerful attitude!

The customer service here is a 5/5 and they take incredible care of the building. I’ve been there for 5 years now and have never had a single complaint.

Mario and all the team members are always super nice and professional. Facilities are always clean and well taken care of.

I arrived at Public Storage at 4:30pm, accompanying my friend Jane to pay for her storage and to look for stored items. We were both hot as this has been an unusually hot LA summer. Mario, the attendant saw us and offered water and was so professional and accommodating that we actually had a good time at storage. Thanks Mario, you made me and Jane's day. Im looking forward to going back to Public Storage on 300 Avery, and if you go, ask for Mario, and get treated right. He's such a kind spirit.

Mario made my move in so great! He was so incredibly kind. After my movers took entirely too long to pack my things into their truck, it seriously delayed us getting to the storage unit. The building was supposed to close at 5pm. We arrived at 4:40pm. Mario was empathetic towards me and my situation and went above and beyond to ensure my move in was as smooth and quick as possible. He allowed us a little extra time so that all my things could be moved in. He even checked on me during the whole process because he could tell I was having a bad experience with my movers. I’m so grateful for him. He made sure that my move would end on a high note! Thank you Mario!

Mario was a great help he is an excellent Property Manager, top tier customer service. Choose this location 👍🏻

Mario is the kindest, most helpful manager. The facility is clean and convenient.

This place is great! Service is amazing. Mario is awesome!

This my second time renting a storage unit at this location. I know there’s better lower rates in my neighborhood but I choose this location based on the great customer service I’ve received from Mario. He’s made my experience an effortless one. I highly recommend this location and don’t forget to ask for Mario.

Mario is very kind and the location is super convenient! I would recommend this location over the others as it has a great vibe (thanks again Mario!), it's safe, it's very very clean, and is really great price for the units!

The public storage services are great.

Great place! Mario was such a joy and help. Can’t say enough good things about this facility.

Great storage place and no hassle at all. Mario who works there is the absolute best! So kind and helpful.

Mario is awesome. Patient and well spoken. Thanks Mario

Mario is the best, always goes out of his way to help.

Mario was amazing!! Super helpful I was able to downsize my storage unit on the same day I cleaned out some junk from my old unit. Great customer service.

I can’t say enough about the service. We arrived at 4pm on Saturday, not realizing that it closed at 5pm, and Mario was gracious enough to keep the door open. Sacrificing his time for us to finish loading in. This was a terrible mistake on our part, but he never seemed annoyed. He was friendly the entire time and even helped prop some doors on the inside to make it go smoother. We are very happy we came to this place.

Mario is the best! Super nice guy and very helpful when needed! Highly recommended!!

Very helpful great to work with

The property manager, Mario was extremely friendly and went through the process of how to enter the storage and utilize the facility very thoroughly. He answered all my questions and was very accommodating. This is probably the best service I’ve ever had at a storage unit. Thank you, Mario!

Thanks to Mario and staff for going above and beyond to aid and assist me through this process. Their level of professionalism and follow through made all the difference.

The facilities are good, but like the other reviews what makes this particular location great is the manager, Mario. He's really friendly and helpful and makes being a customer of this location a pleasant and easy experience. I rest assured knowing my things are being supervised by Super Mario!

Due to some personal reason I needed to close the unit but I was unable to return to the country and move out myself. Mario and the staff at public storage were amazing! They helped me releasing my stuff, getting rid of everything I have left in the storage, and finally closed my account. Really appreciate their work!

Marion is very professional with superb customer service. This location is very clean and staff is friendly. I highly recommend to anyone looking for storage

The property manager on this site is very impressive! I forgot to ask him name. We were helping a friend to empty her storage and we can’t finish the last load on time. The property manager waited us and let us to finish the last trip. He is awesome and we are very appreciate his help. I would definitely recommend this place because of people who manage it.

Mario is the man

needed a unit last minute, Mario was excellent and very helpful! He provided lots of information and made moving in and vacating such a stress free task. 10/10 would recommend

My storage got broken into and expensive things stolen. Definitely an inside job.

Overall great experience. Mario is consistently resourceful and available to help. Also he is very patient and attentive. Love using this location because of that. Thank you Mario!

Mario is absolutely phenomenal. He made the signup process seamless all while being so very friendly and generous. Thank you Mario!

I had such an amazing experience with Mario. He is so kind, helpful and attentive to his customers. I would never think to write a review about a storage locker but Mario’s customer service is above and beyond. It was super helpful and showing me where I could park, show me where to find dollies and assisting me in finding the best boxes to pack all my things

The service staff, Miss Valerie, is professional and always helpful. After 3 years with public storage, I can say that I got the best value for my money.

Public Storage on Avery; the staff specifically Mario went above and beyond of just providing excellent customer service. He understood my situation and the urgency without judgement. Bravo to Mario and public storage in hiring him! Thank you Public Storage and Mario, keep up the good work in making life changes more plausible.

Mario, the manager, is fantastic to work with. He helped navigate a tricky situation. He keeps his word. He says he will call you back and he does! Well done Mario.

Friendly..😊..knowledgeable ..😄efficient 👍MARIO is the manager he does a very good job. The units are clean and well lit. He makes sure you have everything needed to make your move easy...I have been here many years and would not go anywhere els.😎

They do Gods work here! I was able to get a space to store my art at an amazing price . The facility was clean. And Mario who helped me was kind, knowledgeable, and more than helpful. I hope to continue to business here.

Yes my name is Robert Floyd and I'm sending this message Public Storage and the manager Mario he was very professional courteous and polite and I would like to say it he's a very beautiful gentleman you take pride in his work thank you very much Robert Floyd.

Thank you to Valerie for her customer service

Helpful and informative staff. I was able to view several options for storage space and thr rental process was easy and convenient. The location is maintained well and secure.

Mario was amazing excellent customer service he goes beyond expectations love the service here.

Great service one of the staff named Mario he is very kind and helped me with my needs!!

I expirence a great service from Mario. The security is excellent. I will recommend 👌.

Mario es Bueno persona gracias

Mario is very helpful and understanding what you need in order for you to move your things in and out the storage

Mario me atendio muy bien! Gracias!

This location is very well-maintained. I’ve been a customer for years. The manager Mario is the nicest and most professional person to work with. Highly recommend their service.

Absolutely great experience securing a space here. Mario went out of his way and was able to get me the best space possible for my needs. From start to finish, Mario was patient and informative. Great job PS and Mario!

Got robbed here. Staff did not contact me, my locks were changed and I found out about it almost a week later. I lost over $10,000.00 in property. No one has lifted a finger to help me. Do not store anything here.

thanks Mario. I went at very late time. Mario helped me all the way from checking in to final storage!

Mario is one of the most humble and understandable person ever! Left my wallet inside my storage and made it after closing time but Mario didn't hesitate to help me out and let me in. Thank you so much. Your awesome!!

Clean place, nice staff but expect multiple rent increases per year, with increases as high as 30% each time. In less than 4 months I received a rent increase of 30%. They claim its because of "the market". Nothing in their business model, besides greed, justifies this. As Michelle told me, If that doesn't work for you, you're welcome to move to larger apartment or home. Looking forward to when my broken foot heals so I can take my business elsewhere.

In the 6 years I have had this storage, Mario has gone above and beyond to provide excellent customer service.

Mario was super helpful! I had boxes shipped to the storage and he always helped me keep them safe before I arrived. I had such a great experience moving my belongings into the storage and I could not have done it without his help :)

Mario was the best! Thank you so much for such a great experience with my unit. Happy to come back.

Mario was extremely helpful at the Public storage Avery location in the arts district in Los Angeles. He always goes above and beyond to assist all customers. He made the move in process smooth and seamless. He always has a great attitude everyday.

Mario made the process so easy beginning to end! He goes out of his way to make himself available and answer questions. He's a gem!

best public storage staff in LA Mario has been super kind and helpful :)

Great customer service Mario rental manager

This is storage is super friendly. Specially Mr Mario has a great attitude and I like and feel safe having my belongings in this storage!!!! I would recommend anyone this place.

Mario was incredible. Thank you for upgrading my unit and helping me move.

This Place is Amazing 🤩 Clean and customer service here is beyond the best I've seen in a while Jocelyn and will was Great on my Visit 05/19/22

Mario and team are the nicest!! They checked up on us because we couldn’t move into our space right away, and they wanted to make sure everything was ok. They also welcomed us when we did move in. They have been so helpful and wonderful!!

Manager,Mario is a very nice and kind.

This was the best experience I have had with a storage facility ever. I have rented four different storage spaces in tge past seven years, and this public storage is by far the best, and that is because of Mario. He is an outstanding manager and a fabulous human being. I won't miss the monthly charge, but I will miss seeing Mario. He is a salt of the earth guy. Thanks Mario. You are first class.

Mario is exceptional at his job, and is very accommodating (from what I've experienced and witnessed). He's an overall great guy, with an outstanding sense of humor, who will make your experience with Public Storage a pleasant one. The facility is clean, secure, and nicely air conditioned to protect your belongings 😌 The woman who works at this location, however, has been very rude. Not sure if she's just mean-hearted, but she can definitely use an attitude adjustment.

Mario takes ownership. Went around to other storage sites and it was no question.

Mario is extremely helpful and always on top of things

Mario is the best service manager I have ever had the pleasure to speak with. He is the main reason I still have my storage unit with this specific company. Mario is always available, helpful, kind and knowledgeable. If I ever have a question, I know I can always count on Mario for information and assistance. He runs a tight ship and I feel grateful to have him as the manager at this location. With him in charge, I know my valuables are safe. Great location and staff all around!

New building, believably clean and hidden from foot traffic. Safe and secure. Friendly management.

First time I've rented a storage space and the overall experience here was good. This location in particular could use a ramp to get your goods onto its ground level. Be prepared to lift things. There is no ramp for a dolly. As for the facilities, they are serviceable. Clean. I had a small 5x5 storage space. The hallways are narrow. All entrances are accessible (unlockable) via the app, and all have keypads. The building manager is a nice dude. (Sorry for not remembering his name). If you need help with anything, all you gotta do is ask. Overall, I'm happy with my experience storing my junk at this location.

Mario was super-helpful. I had a storage locker for 8 years and was cleaning it out - so much stuff I didn't need. Mario made the move-out very easy.

It’s a really good place and Mario help me a lot!

Manager offers great customer service!

Mario is always helpful with a smile. Makes every visit so pleasant and easy. Highly recommend. :)

Mario was awesome! Diligent and extremely helpful. A breathe of fresh air to customer service. Thank you.

When coming into facility I have always been greeted kindly and respectfully by the manager and workers there , Mario runs the facility and is extremely helpful kind and considerate I’m glad I chose this facility also the security level is awesome with a very discreet location, thankful for choosing avery street public Storage

Good customer service guy front desk gentleman

Mario went out if way ti stay a whole hour and change last night to help me move the rest of my apartment for moving today. The stress was unreal and has company helped ease me. This is where you want to hold your stuff if you need storage. It will be safe and you'll have it all handled with care

Best storage unit ever. The property manager Mario is EXCEPTIONAL. Customer service is amazing, and they’re so accommodating. Very safe. They even have carts to lug your stuff.

Thank you, Diana for your knowledgeable assistance and friendly nature. I appreciate all the info that you gave to me. You were so very helpful.

Perfect location and incredibly helpful staff. Mario was kind, patient and willing to help with any questions. Highly recommended

I went to get a storage place and Mario was extremely helpful. He made the process so easy. Great customer service at this location.

Best storage, Mario is amazing and helpful

Mario provided excellent customer service! He is very friendly, patient and professional! A Real Class Act! Thank You, Mario!

Had a great experience with Mario!

Came to make a payment and lady Diana was very helpful and patient trying to look for my account.

Great Location, easy access to all of DTLA. Very Clean and well maintained property. Recent upgrades with new elevators and secure entry points make it A+ . Mario, the property manager was nothing but kind and helpful for the 3 or more years of using the facility. He was always available on site whenever I visited and remembered my name and said hello.

Friendly staff.

I've had the pleasure to get help from Diana. She is always so friendly and helpful. Thanks.

Convenient, clean, easy access with superb customer service at the 300 Avery location. Mario is kind, available, trustworthy, and always helpful. I feel very confident housing my personal items here!

Mario's support is incredible! After finding out about my company's storage unit from previous employees on the account, Mario took the time to walk me through previous contacts who visited the site. I felt very up to date with his assistance and was able to identify what we had in storage. His assistance and patience occurred both on the phone and in person. The quick turn around in communication is greatly appreciated, Mario!

Excellent service by Mario and team. Highly recommend this facility!

This facility is well managed. Mario the manager is always available and is very helpful. I would recommend this facility to anybody looking for a new storage place.

Mario helps me with the storage!

Mario helps me all the time! He is an awesome worker!

Came to public stores in Los Angeles and Mario took care of me today what a great guy and customer service help me with everything and showed me how to work the app to go in and out thank you Mario

This is the best storage place I have ever been to. Mario was not only extremely helpful but super sweet. I would definitely recommend to my friends and use again !

5 star rating. mario was there to help. couldn't have better customer service.

Mario me ayudó

Mario me entendió excelente mente bien

Great place! Never had any issues or problems Mario was a huge help with everything!

Great experience! Mario is the stuff here! Thanks!

MY UNIT WAS BROKEN INTO Wednesday morning. Things were stolen and the scene was left very messy. Three thrives, who probably have their own unit in the same building, went through my stuff and spent about one hour to take what they wanted. This review is about that incident and lack of security and liability of the building and staff. Police report has been filed and currently deal with the insurance. Get your insurance when/if you rent and remember that the safety is not 100% guaranteed or promised with the security code, lock, security cameras etc.

Great service. Thank you Mario (property manager) for your help.

Mario is fantastic. Very accommodating and customer focused.

Mario, Thank you for making a hard day enjoyable, you are a great representative for your company!

I've maintained a storage unit at this location since BEFORE it was a Public Storage. I've had very decent relationships with Willie, the previous manager, and all of the employees. However, the best part about this location now, is the current manager Mario. Surely, when you scroll through the reviews about this PS on Avery, you'll see high ratings thanking Mario specifically. This is not simply because Mario is a great asset to this business, it's because he goes WELL out of his way for the customers: he performs well outside his job description, purely to make sure every customer receives personalized superb service. He has expressly made my experiences at PS absolutely charmed. If you're listening Public Storage, Please, give this man a raise, or do whatever it takes, just don't allow another company to steal him from us! If everyone was more like Mario, this World would undeniably be a much better place! Thanks for everything, gracias por todo!

Mario and his coworkers at this public storage location are incredibly helpful and kind! My office used a storage unit at this location for work, and when we wanted to move to a larger unit, Mario and his team spoke with me every week to keep me updated on available units and help us find a new one. They even watched for new units to open up and gave me a call as soon as one was available. Although the parking situation at this location isn’t ideal, the staff goes above and beyond to be helpful and available. Would recommend this location to anyone!!

I have had the best experience thus far at the Avery street public storage. The property manager, Mario, has gone above and beyond to be sure we are happy while using public storage. One day we needed to get something from our unit, and arrived just past close, but Mario was there and was kind enough to allow me to get to my unit. It is because of this kind of customer service that urges me to share how much we enjoy this public storage! Couldn't recommend it enough!

Mario was incredibly nice and helpful. We were in and out of there in 10 minutes max and prepaid for 6 months of storage. Thank you so much for your help!

I’m not one who really writes reviews but I thought it was only right. Mario is a incredible property manager that goes above and beyond for his tenants. The true definition of a awesome customer service representative. I highly recommend this public Storage 👍🏾

Great service, the property manager Mario helped a lot.

We searched several places across LA for safe and reliable storage. This place has been the best so far! Mario is the absolute best - I would not have moved forward in getting storage unit here if it was not for him! Mario is outstanding, attentive, hardworking, and kind. He has made the process seamless from finding the unit, purchasing the plan, moving in, and closing the account. He is the glue that keeps this location at its highest form of operation. Mario - thank you for taking the time to answer questions, offer support, and showing up with a great smile. Your customer service and, management and enthusiasm is what sets you apart! Thanks again!

Mario is the best property manager I’ve ever met! Thank you so much for this 5 star service!

Mario is such a treasure. I have used this facility for over a year and it is always easy to access, has the tools available I need, and has impecable customer service. I couldn’t be happier.

Mario could not have been more helpful and kind! He was so nice to call me before hand to make sure everything was in order and met me right at the time of my appointment. He then did a great job getting everything set up and ensured I knew how everything worked. I could not be happier with my service!

Mario attended us, he is a great guy, very helpful and efficient!

Its been my first time using Public Storage snd was pleasantly surprised at how well kept and clean this location was for being in dtla. Also it’s super cool that the show New Girl was filmed at the building next door. Mario is especially helpful and kind -definitely helped make the whole process very smooth!

Good, but very high prices.

The storage manager Mario has been a GOD sent! He is very helpful, caring& compassionate when it pertains to dealing with people. Mario is very professional and always a upbeat happy guy. It’s people’s like him that make you want to do business with the company. Thank you Mario again for all you do. Stay healthy and safe.

Great quality service. The store manager Mario has been so helpful the last 2-3 years while I’ve had a unit. The service and entire staff is very polite and attentive. I highly recommend anyone in DTLA to use this storage unit

I love how convenient the property manager, Mario, has made this for me. I was having way too much trouble with my previous storage but Mario here was able to help me and guide me through all the details of the storage. Highly recommend this storage! All the staff here are very attentive, secured, and helpful!

If you need storage space in the Arts District, this is a great option. There are two loading docks and elevators for your convenience and there are a range of sizes available. The best part of the entire shop are the staff. Mario, in particular, is a standout and has gone above and beyond on numerous occasions.

Muy ordenado , muy aseados los pasillos . Muy amplios los pasillos. Buenos precios

There is no access for disabled people, and management dies not work well with renters even if payments are up to date and on time. Weekends have limited access ability times.

Excellent place and manager Mario is very attentive and his customer service is awesome , I recommend this place and manager as well .

Mario is super professional, helpful and kind. Super nice staff. Great location.

Very good facility, fair prices and great management! Mario was super helpful with both the move-in and especially with the move-out, assisting me in the whole process and went out of his way to make sure everything went smoothly. Highly recommend!

It was my first time renting a storage room and I was in so much confusion, until I met Mario who jumped at the chance and provided excellent customer service. He walked me to my unit, showed me how it works, and asked me if this was the right size for my things. Whenever I came back to drop off some items, he always greeted me with a smile and seemed excited to see me. On my last day, he helped me close my account and wished me luck on my future endeavors. The prices are very reasonable and affordable. Mario’s friendliness is what makes me want to return in the future if I ever need to store my stuff somewhere.

Mario and his team are amazing to work with. They went above and beyond with our team to ensure that logistics for a complicated move and future access were handled seamlessly. Mario even followed up personally to ensure that operations were well handled for a relatively low-business account. We are glad to have found them and highly recommend!

Me lazetta was excellent made my first time a smooth process

I had a storage unit at this location nearly a year from start to finish Mario was god sent.... he goes above and beyond to make sure I was taken care of and helps with whatever he can..... he literally is the company if you ask me thanks Mario and public storage.

Mario and his team are by far the best in customer service and go above and beyond for their clients. Being able to depend on them while being away and overseas is the ultimate in peace of mind. Can’t think of anyone that could do what they do any better. Not even close.

Mario was always very friendly to work with. My unit was clean and ready for me when I moved in. Only complaint is that the hallways are kinda narrow for bigger furniture which led to a little struggle. But over all happy with my experience here.

They're there.

Mario and his facility/staff were incredibly friendly and helpful; the facility is clean and easy to navigate. 10/10 would recommend.

Mario is an outstanding manager, I feel comfortable with him in charge. Central location, great staff. Highly recommend.

I chose this location because it was closest to the place I was temporarily moving, but I wish I had picked somewhere else. A few of my issues with this particular location: The hours are terrible if you can't come during the day (closes at 6pm on weekdays, 5pm on weekends). (Also doesn't open until 9:30am, so can't get in before work either). The elevator couldn't fit my queen size bed frame, which seemed like it should be a pretty standard requirement for a storage building. We had to take it partially apart and reassemble once we got to the unit upstairs. There are nails sticking up in the floor of my unit, so I can't slide heavy boxes around without tearing up the bottom of the box. I tried hammering them down, but they're embedded in concrete. The hallways are narrow and tough to maneuver with big items- I def recommend seeing your unit before picking it if you have oversized stuff (I booked mine online sight unseen). Parking is extremely limited. If there are more than 5 cars here at a time, good luck to you. There is no trash disposal on-site. I've had to carry my trash in my car to throw it at away at home. I don't understand how such a huge facility doesn't have a single trash can in the building, or at least a dumpster outside to put it in. Only pros are that the elevators are super secure (everyone gets an individual access code), it's well lit, and they have multiple flatbed dollies available to use.

Great experience new beginning and undertanding

Mario Rocks! Always helpful! Great Storage Facility!

Great place, Mario is very helpful and has great customer service!

I stored my property here for one year and the staff were consistently professional and always friendly also well kept property very clean. Thank you guys for what you do keep up the great work and happy holidays to all staff. Also thank you Mario and Robert for your help today !

Jessie was a great help with my payment! Thanks again!

The price is reasonable for the area, the space we rented was the right size. More importantly, the staff were very helpful I'm our time of need. Here is to fresh starts, and safety nets. Public storage arts district rocks. Yeah I said it. They rock..

Mario is has been excellent with customer service..always been on top of things..

Robert has the best customer service and took care of everything I needed help on.

Mario was extremely helpful and patient with all my questions regarding the units. He truly made my experience with public storage feel outstanding. I highly recommend this public storage location!

Mario the manager goes beyond the call of duty.

Thanks u , Mario. And jessie .

Cool spot to store your stuff. Location is great and located in the heart of DTLAs Arts District. Robert and Mario are always ready to help.

Mario is the most helpful person in the universe. He never gets mad or frustrated. I think he is a robot for PS. He should be cloned and use for all customer service Businesses.

So easy to navigate, very friendly and helpful staff

Thank You so much Super Mario for your Professionalism and Great Customer service! Great Location! Super Clean!

This is the best storage place in DTLA!! Mario was so helpful and went out of his way to move things around in my storage unit to get out my couch. I had sold the couch online but it was close to closing time at the storage facility. He got the couch out with me and the new owner of the couch was grateful she only needed to make one trip. Thank you MARIO!!!

It's cheap and close to me.

MULTIPLE UNITS WERE ROBBED in April 2020. And I was not notified of the risk, I don't think any tenants were who were not affected directly. Do not rent a unit with wire on top. They are not secure

Robert and Jessie make my payments so easy here and show great hospitality. Never had an issue here at this location. Recommend this place!! Kuddos!!🙂

Great service great friends! Thank you Robert Mario and Jessie! Much Aloha!

All in all I had a very pleasant storage experience here for the last couple years. Mario was especially helpful the entire duration of my stay at this location.

Great service! Mario was a great guide. Look forward to using service

Robert and Jessie are super friendly and helpful!! Great hospitality!!!! Recommend this storage!!

Very responsive and reliable. Thanks Mario!

Mario was amazing! He went above and beyond to make sure everything went great. Amazing service

Amazing service from Mario! Thanks so much for the diligence and kindness-

Right off the bat, the customer service was on point. I was greeted by Robert at the door and he was informative, helpful, and friendly. He signed me up and showed me the premises. I love the location! They keep their building clean. I feel like my stuff is safe and in good hands. 5 stars!

The unit was exactly what was advertised and Robert was more than helpful with getting me set up in my new storage unit. He also stuck around a few minutes after closing so I could finish unloading my car. I appreciate the help! The building was very secure and clean too. I felt safe leaving my belongings there.

Mario was super helpful! Super hospitable and made the whole experience very smooth and enjoyable! Clean facility. my main reason for choosing this location. Mario made it even better!!!

Mario was such a delightful kind man. He showed us the storage units, and explained the check out process. He pays attention to small details. Thank you for the great service!

Very convenient and Mario is super helpful! Highly recommend

This place is honestly SO great. Mario who manages the place is attentive and kind. They have GREAT customer service. I would recommend this Public Storage location to anyone who lives in the DTLA / Arts District vicinity. It's safe, clean and has great people running it.

Manager on duty, Robert, was very helpful. Unfortunately I did not need the unit shortly after signing. Nothing they can do for me according to Robert and his manager. I cancelled same day, hours later, and there was nothing they could do.

The location are great, the staffs are great, the place are really clean. Very convenient and efficient for anything because the staffs are always taking care of us! Ask Mario who is one of the staff. He is a great and very kind person! You will know once you visit!

Mario is the best! I had to come in several times for packing supplies to pack up my business, and he was extremely helpful. He helped me pick out the right supplies and even helped me carry the boxes to my car. The best!

I found the staff to be very friendly and helpful. I originally spoke with Kevin, and then Mario assisted me the rest of the time. The facility is clean, and there is a strong presence of management onsite so I feel assured that my belongings will be secure.

The manager Mario is very helpful and professional in guiding me how to use the storage. The storage is very safe and well-managed.

Mario was extremely helpful and attentive. Excellent customer service!! Had to move in to my storage unit remotely because of the covid-19. Even though I was absent throughout the whole moving process, there wasn’t a single problematic situation arose!

Mario, thank you for all your help and suggestions whenever I have a question or problem. Always kind and helpful!!

Moving out of storage this Tuesday Mario was super helpful. Love this facility very clean and safe!

I was managing a move from out of town and Mario was the best and most helpful. He helped me guarantee the type of space needed and went over and beyond in helping with all of the details. The process was seamless, and the movers and I had zero problems.Overall outstanding experience! Public Storage provides a lock, which saves the hassle of an extra trip to buy one. Great security as well. Thanks again Mario and the team at Public Storage on Avery Street!

I drove across country and needed a quick place to store all of my items that were cluttering up my car for a few months. If you're looking for a safe accessible place to store your goods, look no further. The gentleman working, named Mario, was extremely friendly, kind, and helpful. Would highly highly recommend!!!

Having been a patron of Public Storage for a handful of years; having used multiple facilities, I have never been more impressed and grateful for the assistance I received from Mario and his team at Avery location (property #23030). On this particular day they went above and beyond what their job description calls for. I was nearly stranded in the parking lot experiencing car troubles when both Mario and Jesse saved the day! It wasn’t long before I was back behind the wheel; arriving just in time for the July 4th festivities! Thanks again Team Avery.

Mario this excellent at what he does. He is always there when I need him as manager. He does more than customer service. People moving in and people moving out. He is always upstairs and downstairs checking on customers and patrolling the whole building. I've checked all my things, personally, early hours and late hours and Mario has been there, assisted over the phone, immediately got back to me. Management. He is wonderful.

Robert and jos are great and good helpers

I like the service here.

Go there to help my dad out and really quiet

These guys were great. I ended up switching to a climate control unit at a different location (I had some delicate art I decided needed to be climatized) and Robert and the team took care of everything and got me a full refund even though I canceled my unit several days after I was supposed to move into it. They were so easy and helpful!

Always treated with respect & kindness by Mario and the best service ever!

Mario was extremely professional and gives extraordinary customer service. We need more people that are like him in the world, working in all job fields.

Mario helped me with everything. Very nice and courteous. Moving our truck to closer to the elevator saved us a lot of time, just in time of them closing for the night.

Merci Mario for your helpfulness, kindness and professionalism!

Thank you Mario for your outstanding customer service!

Mario is very responsible and very professional. Best Customer Service !! Thank you !!

Moved from Illinois about a year ago, since day 1 and even prior arriving, Mario assisted me with the transition from another state to secure a space. Move-in smooth and easy, very courteous, and amazing customer service. If need to rent a storage again in the near future nearby, bet I will be coming here again. Thank you!

Excelente atención al cliente. Siempre está limpio; excelente. Muchas gracias Mario.

Mario runs a tight ship! This place really should be the standard for which all other Public Storage facilities are measured. Mario and the whole staff are very friendly and willing to help you in anyway they can.

I've been renting a storage unit at this location for over 4 years. The highlight of this Public Storage is its manager Mario, who is always exceptionally friendly and kind. Mario has been a great help throughout the years, especially when I was switching to a different unit midway through my lease. This Public Storage location is not only conveniently located, but also always a pleasure to visit!

From the first interaction with property manager Mario, I knew I would be taken care of. I am extremely impressed with his professionalism, kindness and helpfulness. I can honestly I truly feel like a valued costumer. The property itself is very well taken care of, and there are always carts to use. I can’t say enough good things about Mario as he made my experience at this public storage great!!!!

Robert, Mario, Jessie and the whole team are incredibly professional and helpful. Highly recommended.

This location has been my first experience with Public Storage and if it's any indication of the larger company as a whole, I can honestly say it would guarantee my continued loyalty to Public Storage. Mario and others are always friendly, helpful and pleasant. Appreciate the attentiveness of everyone working here and makes a more pleasurable experience to come here when I visit my storage unit.

I recently took over our storage space at Public from a former co-worker. Our space needed alot of cleaning up and organizing. I must compliment Mario (and the staff!!!) for being so very helpful and supportive as we spent a day cleaning and straightening our space out. He and his team were very super accommodating. They were very nice and obviously they run a solid operation! Great storage spot for your needs.

Robert is great!

Their customer service has been incredible! Mario has been very accommodating to all of our requests! Making it very easy for us to load in and out from our storage! Definitely recommend if you’re looking for a storage in the area

Mario jessie

Mario is the best man. Il m’a beaucoup aidé dans ce déménagement et je le recommande à tous les français pour sa gentillesse et son efficacité. Merci Mario. Jean Dalric

Mario couldn't have been more helpful!

Mario and the staff at this location are super helpful and kind.

Mario was great. Helped me quickly and everything went smoothly!

Exceptional Service! Great Boxes! Thank You Marvelous Mario!

Joselyn help me get a storage! Such good service !

Why does a 5 x 5 in Las Vegas cost 42 bucks but here in LA its 90 something? Whats the difference?

Mario L. was exceptionally helpful and answered all of my non stop questions about the unit I was about to rent, as this is my first time using Public Storage. The premises are immaculate and the customer service, a delight. I highly recommend inquiring if there are any specials at the moment and driving over to see the units in person. All the details are clearly layed out for you to know exactly what you are getting into. I am so happy I chose to store with them.

This property gives great service Especially Mario and his team!

This location is absolutely the best! The manager Mario goes above and beyond to ensure we as clients/renters receive the best customer service has to offers! My experience as a renter here has been amazing Mario, is always available, on hand when you need questions answered! and I would recommend anyone looking for great service to start right here at the Avery Location for top notch customer service! Keep on doing what you’re doing !!!!

G The arts district public storage is very convinient. Mario and crew are the best and friendly. Is very clean and secured! I recommend it very highly!

Mario is super friendly and patient to answer all the question I have and explain all the thing I need to know. It's my first time to rent a storage and It's a really good experience!

Jessie and Mario are very helpful, friendly and professional. I highly recommend this storage place.

Well i wish i would have met Mario. I had a young lady who assisted my mother and i , it was most difficult ro get things done and weve been coming here for mor than 20 years straight

Amazing Captain Mario, resident Manager. When you want the very best in PUBLIC STORAGE customer service, can’t beat his beat. Play on my friend. Cheers, Roger Randolph Jr.

Mario was wonderful and helped get settled with a unit that fit all my things and guided me through The whole process. I had never had a need for storage before, and he explained the whole thing to me and very attentively. He stayed late, after business hours, when I was coming in a rush, and even received packages that came for me. Service was 10 out of 10 and I highly recommend

Joselyn and Chris were. Very helpful

Excellent service! Mario was really attentive.

This storage facility is in the heart of the DTLA Arts District surrounded by all sorts of cool eateries, coffee shops, breweries, etc., which is great. More importantly, Mario and his team are always friendly, helpful and accommodating. The best and most personable storage experience I've ever had by far!

Christopher is the best employee I've ever seen... Let him go straight up...

Mario was great and very helpful!

Mario and team are just a delight to work with, accommodating, helpful and all while being some of the most genuinely nice people. During the four years we have rented a space from them the place has been clean and safe. Thank you Mario for all you assistance with our move in and out. Best of luck to you, keep up the good work.

Jessie and Mario were more than professional helping me today

Everyone here is fantastic and helpful. Five star service indeed! Mario and Christopher are excellent! I highly recommend this facility.

I normally find the customer service terrible at public storages centers. NOT THE CASE WITH THIS ONE. MARIO goes out of his way to make sure you are fully satisfied and accommodated. I was running behind and he stayed open past closing hours for me so I could move the last of my items in. Now that’s customer service! Thanks Mario.

Super helpful! And the prices considering its LA I found reasonable.

Mario was extremely helpful and personable. He assisted me from start to finish. This was extremely helpful since I live in chicago and needed a spot to store my art when i visit LA. Highly recommended.

Mario and Robert and Dylan were awesome helping me store some things temporarily and so convenient close to our home. Really recommend this location!

Moving stuff is never fun, but Mario and his team gave top notch service and made everything so easy. Knowledgeable, personable, professional... if there was an option for 10 stars, Mario and his team should get it. This is the place to go for your storage needs!!

Great customer service. Mario was a wonderful. Very very helpful. Thanks

Katie, was awesome. Great service and extremely patient.

It was great, no complaints. Easy

Mario and Robert are very helpful and great customer service. Transfer was awesome saved me $40.

Tuesday was so helpful while I was renting, it was an amazing experience

Mario, the Manager, was very helpful in getting me set up quickly with a good, clean space and helped me get a move in discount which helped with our budget. Thanks Mario!

직원이 많이 친절하고 도움이 많이 됨 난 만족

Tuesday helped us for storing. She is amazing.

Mario and Tuesday were fantastic and made moving in super easy. Used Public Storage before but this has been an exceptional experience!!!

Mario and Tuesday gave excellent customer service! Tuesday was great at helping me choose the perfect storage. Mario was wonderful in assisting me with storing all of my boxes. Thank you Public Storage.

Mario has helped with the storage. I recommend this facility.

Mario is the best !!!!

I had such a fabulous experience with this Public Storage location. Mario and Tuesday were so kind, patient, and helpful. The facilities are clean, the pricing is fair, and it’s the perfect storage location if you’re moving to downtown Los Angeles.

Mr. Mario, fue muy diligente al darme un store, y se ve, que gusta de su trabajo. Buen empleado !

This public storage is the best. Kimberly and joselyn are very friendly, helpful and assisted me with everything I needed. I now know where I will get a storage unit for the next time I move.

Mario & Tuesday we’re outstanding, and fantastic with moving in and out of Public Storage. If I need more storage in the future, they are my go to.

Mario and Katie and Tuesday we're great! I rented here for 2 years and loved this place; no issues I will be back if I need storage again! My favorite storage;

I was checked in by Miguel who went above and beyond to help me out and give me the best rates possible.

After 12 years, I’ve finally packed my belongs. Mario and his wonderful team over at this location have been amazing with running this facility. They all have been super professional and super friendly, willing to help whenever needed. I’ll miss coming here and seeing these guys. I highly recommend this location in the heart of this vibrant Arts District. All the best to the staff here! Cheers!

Joselyn and Kim were great help,love the customer service

Good location. Safe set up

Nice storage! People here are very helpful.

Mario helped me today. Super nice storage place and staffs are really friendly!

I have been a customer for 3yrs an Mario an his team has ALWAYS been personable, professional & attentive to my concerns an needs.

Mario Is the GREATEST!! Most helpful and accommodating staff, led by him!!!

Facility is clean every time I come here. Mario is very friendly and helped me out with everything. This place provides excellent customer service! Best public storage in the area!

Good storage unit. The manager mario is a great guy, has helped me every step of the way very greatful for his help. Good service is hard to find but he is of the few and far between, 5 stars

Thank you mario and diana great customer service and great location.

Mario y diana nos ayudaron amablemente gracias

Mario is the man you want to talk to here. Helpful and informative. Been with PS for several years. Great job!

Here I am stranded in LA downtown wondering what to do with my stuff right in middle of nowhere I just googled public storage near me and boom I found this hidden jewel in the most unexpected place to help me with my transition Hey Team Mario and angel like figure Jocelyn made impossible possible for me and removed all my worries away in blink of an eye all I can say Goodness and human kindness still exists here on this planet earth God Speed Team Public storage and particularly Team Mario so proud of you guys keep rocking and keep spreading good memories cuz at the end of the day it’s not about money or material it’s all about keeping good memories in good faith Anen 🙏🇺🇸🙏

Mario was the best! Easy to communicate and very professional. Also, super chill and funny. He gives customer the best benefit possibly. I highly recommend this location in LA. - Update on 7/8/19 Finally moved out from my storage unit. As always Mario helped me closing my account and successfully vacate. There was a payment I made that I didn’t have to and Mario helped me to get it reversed. I would definitely go back to Mario if I ever need a storage unit again and recommend to everyone I know. Thanks for the great experience Mario!

My man Mario has helped me out numerous times. He’s generous and a true caretaker, always giving me the heads up on promotions. I’ve always felt that my personal belongings were safe and secure at this location.

Mario help me with storage. Thank you!

Perfect, Mario helped me! A++

How much a month?

So nice here. Got a huge help from Mario. Lol, always helpful.

Joselyn我爱上赛欧sweet安迪和老婆fu l

Lisa is nice and efficient. Highly recommend her! (from 2015) Four years later (2019), and still a satisfied customer. Mario, the current manager for several years, is efficient, professional and personable. He and his staff are instrumental in helping my staff complete our moving and storage tasks in a timely manner. We have used this facility since 2000, and highly recommend it. Convenient location, excellent security and access, plus competitive pricing warrants a 5 star rating.

Staff has been excellent since day. One,esspecially Mario, hes so so helpfull in every situation that. I have dealt with him on .facility is clean superb, bathroom is spotless, and im so so glad. That its not. Hot in. The building...i give mario and his public storage 5 stars and would recommend this facility to everyone...Abraham Here...ie.Travis doesnt even. Have. A. Storage here...

El servicio que e resivido de este lugar es muy excelente especialmente con el señor mario y eutiquio la verdad les doy 6 estrellas x el buen servisio

The staff is extremely nosy and in your business. I couldn't believe it when the manager came to the floor I have my storage on, and started dusting and polishing the doors of adjacent storage units,, just so he could do some espionage. THEN, he sent an employee to complete his work, but he went to polishing the same storage unit doors as his boss did! How obvious! All that for a place that closes early EVERY DAY, and charges you an arm and a leg for practically no space at all. Bummer, overall.

Joselyn helped me!

Jocelyn helped me out with finding a storage unit and was super helpful with sizing and showing me the available supplies they have to offer. Had a great experience!

Kim was very helpful! Very easy rental process.

Mario property manager has helped me with storage great guy very helpful

Mario was great with helping us get into our new storage unit!

Kimberly and Mario were super helpful Very polite and courteous!!!

convenaient and user friendly place

Como es posible que dicen que sólo un dólar para entrar osea el primer mes también papeleo osea unos 26 dólares y e estado allí queriendo agarrar un storage y rresulta Esque llegó tarde aller teníamos ese especial hoy no Oiga Me no

Mario was extremely helpful. Made my first experience with any storage facility go smooth and stress free.

Muchas gracias Mario Flores es una gran persona desde que lleganos sonriente, agradable y servicial, nos ayudo con nuestra camioneta y nos facilito todo para nuestra bodega cuando cargamos todo ybestabamos listos nos hizo el check out de la bodega y su actitud muy buena agradable y nos hizo sentir como en casa les super recomiendo a Mario flores busquenlo en 300 avery st, los Angeles california.

Mario is a so helpful manager. He helped me a lot when I want to change a large space.

Joselyn and kim helped me

I love this location because it is very convenient from where I live and how it is very clean each time I come. But more importantly, the staff (especially Mario and Kimberly) are very friendly and are always ready to help. I highly recommend this facility!

Mario and Kimberly have been such wonderful and helpful employees. They’ve been very attentive and assisted in everything we could ever need! I can’t recommend this facility enough!

Mario is so so helpful, he has attended to me on a few occasions and there has been no issues whatsoever, he is quick and wastes no time. The location is great and safe as well. I have 2 storage units here and it is absolutely the best. Highly recommend it.

From my very first contact with the staff of Public Storage I was greatly impressed with their professionalism and their desire to help me meet my needs both over the telephone (my initial contact was with Kimberly) and in person. When I arrived for my 9:30 AM appointment I was greeted warmly by Mario who was ready for me, knowing who I was. He quickly explained the details of my rental agreement, the required insurance options and then surprised me by telling me that there was a 50 percent off my first months rental rate. He, doing his job, tried selling me boxes and other items but it wasn't a hard sell. Mario was a pleasure to work with. I will definitely recommend PublicStorage to anyone looking for such a service.

Kimberly at the front desk was very nice. Gave me all the information that I need. Just wish they would open later.

We’re moving and we only needed a storage for a short period, this place was perfect! Good area, safe storage rooms; all inside. They can receive mailed packages so long as you keep them updated with the tracking. We spoke to Mario on the phone and he described their services and facility. Once we got there he also greeted us and showed us our (clean) unit prior to the agreement. They give you a individualized code to use the elevator, and use of the dollies and moving carts.

Wonderful quick and painless experience. Veronica was extremely helpful. I was in and out in 30 minutes.

Veronica and Katie were excellent they gave me a great deal im so happy with the service

Excellent customer service by Mario and Katie

Property manager Mario is great to deal with.

Mario, the manager at this Downtown Public Storage may be the king of customer service. He's helpful, lends a hand above and beyond and the facility itself is clean and runs smoothly. I highly recommend Avery Street Public Storage and the manager Mario!

I had the pleasure to meet Mario and Crystal, very nice and very helpful dynamic duo !

Mário and Crystal are helpful and super friendly. The best in town!

Mario provide inclusive pricing and information. The facility is secure, accessible and clean. The staff is friendly and the store has a variety of moving and storage solutions.

Thanks for Mario and Crystal for their help!

Mario and Crystal are ausome! They are very friendly and helpful.

Moving is such dreadful event. Fortunately, if you’re moving into a unit at this location it is all made easier with the professionalism, experience and friendliness of Mario, the property manager. The entire place is kept clean, well lit and easily accessible. We are going on 2 years here and Mario always greets us by first name basis. He’s great, the place is great!

We have stored belongings here for several years, and the service here is outstanding. Mario always goes above and beyond to make sure we have what we need.

Had a very pleasant experience, Ronald and Diana were very friendly and extremely helpful!

Very good customer service

Joslin was amazing helping me!!! Yay!

Mario is an excellent property manager. Helpful, professional and friendly.

Mario was terrific. Friendly, professional, no messing around - I highly recommend this venue and his management. Thanks, Mario! From Andrea & Emily.

Excellent!very simple and convenient joselyn and ronald!

Fantastic experience with the help of Mario at the front desk. Extremely nice and helpful crew- showing us to our unit and assisting with some boxes. Will continue to use this unit thanks to Mario and his crew!

The personal is great diana .and Mario are kind and helpful .

Exelente lugar. Te dan buen servicio. Y el personal .Muy educados gracias mario. Diana. ❤❤❤❤😃

Jocelyn did a great job! It’s a nice and convenient place ; )

Loved Mario! So helpful!!!!

Best self storage in los angeles

I m here almost 1 year This is the first time I saw here staff very much helping me Sol Mario he helped all the time Moving my boxes and if I need any they do right away Thanks Shahid khan

Awesome experience! Lorena made things very simple and quick for my move in as well!