Public Storage Self-Storage Units at 17952 Gothard Street, Huntington Beach, CA

Anna Bell did a great job signing me up for my storage unit. She was very nice and courteous.

Anabel gives great customer service. She made sure to follow up with my reservation and made sure to come in before it expired. Would highly recommend.

My experience was totally positive because I had a representative, that had heart and empathy, and actually cared about me saving money. Her customer service was beyond that extra mile and I think a raise and a promotion is in order. Mariah has the empathy needed in this business. An asset to this company's site! Thank you Mariah and thank you Tammy too!

Anabel is so very helpful!!!! She deserves a raise!!!!

ANABEL WAS VERY PROFESSIONAL AND PROVIDED ME WITH AMAZING CUSTOMER SERVICE WHILE DOING MY RENTAL. I HIGHLY RECOMMEND THIS PLACE BECAUSE OF HER!!

This is to confirm that Anabel at the 17952 Gothard facility is an outstanding employee. She was pleasant, knowledgeable, and professional in meeting my needs for storage space. I am very grateful for her assistance this afternoon.

Great experience at public storage, good location and easy access. Leyla was incredibly helpful and knowledgeable and was a great help to us. Was smooth to get setup and moved in, she was very kind and answered all of our questions. Have other family members that have been with PS for years and it has been a good experience with no problems. Gate access is a breeze with the app. Highly recommended.

Leyla is great with helping customers always a pleasure. Recommend. Thank you.

Leyla, good customer service- fast and easy to set up.

Leyla good customer service nice and fast service

Had a really great experience renting my unit. But on the move in day, I never got a text message with the information. There was nobody at the office despite being there during office hours. Nobody answered the phone and there’s no way for me to get into my storage unit because the door code was never sent to me. I’ve called at least 5 times and left several messages. No response at all. There’s nobody at the office. I am disappointed that I paid for a move in date where I can’t actually move in.

Clean, quiet. Secure.

Thanks for all help. Place is very good !!!

This is just a warning from an actual customer. We know you all need storage, and there are few choices, but everything you hear about Public Storage and their price gauging is accurate. They will always use the excuse of market price, but there is no such thing. It is just how much Public Storage wants to rip you off, thinking you will be too lazy to move to another storage facility. Luckily, we only have a little storage and move to other locations whenever they jack up the price. In addition, I do not believe most of their 5-star reviews are on Google. They petition to remove honest reviews and have thousands of fake Gmail accounts leaving fake 5-star reviews on all their properties. We actually took the time to log all their reviews on all their local properties, and it found out that most accounts are ghost accounts leaving timed 5-star reviews. Interesting how all their properties have 5-star rankings. Their corporate narcissism is so obvious, lol.

This place is in a great location. It is very clean and Ana Bel is very curtious and helpful. I would recommend this facility to any of my friends. Best regards

Great customer service and friendly, helpful staffs!

Thanks Claudia for all your help. You made renting the storage very easy

Great service I highly recommend this public storage, Claudia was pleasant professional & knowledgable I was able to rent a storage unit with ease. Thank you Claudia & Public Storage

Layla & Ambrosio are both Super 5 Stars***** They worked patiently with excellent communication to ensure my 88 year old Mom got the most extremely low rate I imagined.

Good service low price and easy to use

This is the worst facility i have ever encountered and it is 99.9% due to their drill sergeant of a manager. When we first moved in she yelled at my minor child, she stalked us and our time to move in, and she has been rude and unprofessional in every encounter i have had with her. She is not professional and she lacks empathy and the customer service of helping people to be in this business. Seems like experience with the manager is a trend here.

This is the worst facility i have ever encountered and it is 99.9% due to their drill sergeant of a manager. When we first moved in she yelled at my minor child, she stalked us and our time to move in, and she has been rude and unprofessional in every encounter i have had with her. She is not professional and she lacks empathy and the customer service of helping people to be in this business.

Excellent service with Anabel always taking my payments and answering questions. Thank you.

Most effective and experienced as well as polite with great customer service skills

The people that work here are really rude they don't spend time talking to you they're never there and they don't answer the phones

Public Storage on Gothard has such a helpful employee named Tammy, she is always on time and the Facility is very clean, any questions you can ask her always. God Bless all during the Holiday Season.

Anabel is great. Friendly and knowledgeable. Recommend.

Anabel has been such an amazing help during the time I rented here. Would highly recommend.

Employee Claudia was exceptional in making me feel welcomed in my choice of this particular Public Storage facility!! She was friendly and very helpful........

Annabel helped me AGAIN today. She was amazing in all the ways that are so important for a good customer care relationship. She’s knowledgeable, patient, & does it all with a smile & friendly attitude.

Anabel was really helpful today she answered all my questions and helped me out making my payments really recommend that place 😜😜👍👍

Anabel me dió un buen cérvico 👌

Anabel is super helpful, always available to help and super responsive!

Clean

Annabel was a wonderful help. Professional, friendly, efficient and knowledgeable.

Claudia and Annabelle were very helpful with selecting and processing my new unit. Thanks!!!!

Been here several year Anabel is always helpful. Recommend

Clean facility for the most part. Manager Lives on site which is Typically a good thing but in this case I feel every time I arrive when the gates are accessible 9:30am - 6:00pm which Is unreasonable we still have to wait another 20 minutes for her to unlock the actual buildings to gain access. This place is definitely pricey for what they offer which again isn’t much. I would look somewhere else. Attitude in dealing with on-site management is also negative I haven’t had a good experience as of yet!

Not sure how their google rating is so high - look at yelp not the same…. AWFUL service. They have terrible hours from the get go- and then when you do go in at the opening times the doors are still unlocked and you can’t get any up and out for quite some time to open it. Today the manager on-site was “off” even though she was still onsite and they didn’t have anyone around to open. We had to call management and someone finally drove over to let us in 40 minutes after opening/ me waiting outside. And this isn’t the first, or second time I’ve tried to get in at opening and it took forever to get doors unlocked. They have also raised my rates HIGHER than what is offered online and over a 10% raise. Which, if there was good service I probably wouldn’t mind. If you are looking to rent here just know you won’t get into storage on time at opening - ever, awful management, and prices will raise insane amounts.

Ambrosio did a great job helping me today, super informative, really patient and super friendly 👍 thank you!

Ambrosio helped me with check in and was very helpful!

Unfortunately, this location has extremely limited hours, unlike other storage facilities. Despite on time payment for an empty storage unit for almost two months, difficulty finding enough people to help, a truck with an appropriate lift gate, and driving from Big Bear to Huntington Beach with a broken leg, the compassion level for this location was clearly lacking. We left 40 minutes late, offered to compensate the manager, but this was refused. Perhaps some flexibility needs to be considered, or expansion of gate hours like other facilities.

I had a really good positive experience at public storage. Desmond did a really good job showing me several different storage units. I highly recommend public storage Huntington Beach Bolsa ave.

Shy Annabel was very helpful. She went above and beyond the call of duty. Thank you Annabel & thank you Public Storage

Although the on-hand staff is probably excellent, I had to deal with a call center, and it was awful. I had the exact location and size I wanted already, but she wanted to sell me something else, and it was like pulling teeth to get a quote on what I needed, where I needed it. I eventually had to hang up on her. If someone from the actual Gothard St place wanted to reach out, I'd be very happy to work directly with them.

Excellent service, very nice customer service people to deal with.

Friendly

What a great place to rent a storage unit. Friendly staff, customer service is incredible. Great service great prices always Friendly smiles. 100% satisfied

Wonderful, trustworthy service. , this Public Storage remains the best of its franchise .

Annabel is absolutely AWESOME!!!!!

Good location,good service,Annabel help me well,thank u~

Clean storage facility with convenient affordable supplies. Ask for Anabel for friendly fast customer service.

I really wish I could access my storage past 6pm on the weekdays and 5pm on the weekends. I work till 6:30pm so I can never go to my storage during the week.

Anabel was so amazing. I had a issue with a different location but needed some paper work sent to district manager. Anabel was very knowledgeable and went above and beyond, the matter was resolved very quickly. Thanks also to Dawn for the quick response. So are so appreciated.

I love ANDREA!!! Wow, amazing service, answered all of my questions, so attentive, great attitude, I’ve used this place off and on for years because of the service, but, ANDREA was AMAZING ! Thank you

Anabel was friendly and very professional. Would recommend

Zanaida and Anna Belle Very helpful and excellent service Thank You

This place is great! Organized, clean, maintained well, and the customer service is always great - Andrea is such a pleasure to do business with!

Andrea was super sweet and helpful.A++++ review

Anabel was very helpful and professional with the storage policies and providing me with my stowage great job kodos...😇

Anabel was extremely helpful with everything and made it so easy

Anabelle is great to work with. I have been at this location for over 5 years and have seen the changes the property has done. This property manager is in top of her game!

I LOVE Anabel she was so kind and sweet ... Very professional..I recommend her and this place for your storage needs..Very professional and clean

Hate the cut open hours

Such an amazing location it's clean and we'll maintained. Manager Anabel is very knowledgeable and amazing. Will recommend to others.

Locations is very clean and well maintained. Manager Anabel was amazing she showed me around the property to look at the available spaces. Will look forward to rent here and will recommend to others.

Anabel was great! She made sure to hold the unit I was looking for while driving over from a different location. Thank you Anabel! I love my unit. :)

How much monthly fee?

Love this Public Storage and the service from Annabelle and her team is outstanding

Anabel the manager at this location is very helpful, informative and thorough. She helped me transfer from a 5x6 unit to a 10x10 unit with ease. I recommend this place and if you get the chance to work with Anabel, you'll be in good hands.

Extremely pleased with the service we received at Public Storage. Anabel was really amazing in explaining and going through what size options are available. Looking forward to continue doing business with Public Storage.

First time renting any kind of storage before out move. Anabelle was super helpful answered all my questions was upfront about the fees and cost. In total she made the process super quick and easy for us to get the until we needed

What a great facility with an amazing manager. Anabel really knows her stuff ran through all my available options. Will recommend to others.

Anabel was super helpful and great to deal with.

This facility was well managed. Anabell is professional, knowledgeable, and courteous. Grateful to be using their services.

Very helpful and thorough manager..walked me through the process with ease...Gave me the best option based off my needs. Will definitely recommend!

Anabel was great! Answered all my questions and told me how to register online. Easy to complete forms online, Unit was ready and clean when I got there. Definitely recommend.

Crystal was such a great help, and answered any question I had. I would definitely recommend this public storage to anybody.

Renting a space at this facility on Gothard St. in Huntington Beach was quick and painless. The office staff was efficient, helpful, and very professional. My family has more than one rental space at this facility and we wholly recommend this site to anyone looking for a convenient storage location.

After two break ins and a fire public storage wants me to find another storage place.it wasn't my fault that a unit. a few away caught fire if I could give less than one star I would .not very happy right now bad workers said they had another unit

Ms. Garcias showed me the units available, in size i needed but she was quick to find me one close to what i needed in a nother location closer to my house.. Great customer service and attention to detail... Thank You. Will definitely recomend her services to my friends and relatives..... keep up the great work.

Anabel was fantastic. She made sure I knew what building my storage was in and helped with all my questions today. I’m new to storage units so I was little nervous but she made sure I was comfortable and had everything I needed for my unit.

I am very pleased with the service I have received. Anabel has been a great help in every way. Thank you again Anabel!

Super clean facility at a great location with the wonderful friendly staff! Anabel provides old school customer service and makes you feel like #1. She went out of her way to accommodate my needs. Should you forget that your bill is due, she will call to remind you personally! Other businesses should learn from her how to succeed. So refreshing to deal with people who actually have their hearts in the game in a world where this is highly lacking. I highly recommend giving them your business!

Just amazing helped me with my first purchase, I was running late Anabel was very helpful and made the process super easy! Amazing customer service will definitely Recommend people to go here

Annabel gave me great customer service for my check out today!!

So Far this place is super clean, the staff is very friendly, they tell you what is available and what u will pay first month , and how payment will be billed. I highly recommend this place

Anabel is very sweat. She's got an outstanding customer service. Friendly and helpful. Great place to store. I would recommend this public storage anytime.

Anabel in the front office is friendly, effecient, and goes out of her way to make customers feel welcome and is patient with customers who are new to the storage system! Prices are great here!

Annabelle was an angel, she was willing to stay late and help out my friend on getting his storage unit set up at a competitive price as other storage places. The decision to use PS was that they have access till 9pm where the other places all closed earlier, and the kindness of Annabelle.

Great place to store yout stuff

Anabel is outstanding and always a great help.

We were helped by anabel, she was very helpful and made the process very easy!

Anabel was very helpful & friendly and got us set up with a storage unit very quickly!

Anabel was nice, professional and had an answer for everyone of my questions. I recommend storing here. I have used Extra Space Storage in the past and will only be using Public Storage , for my storing needs.

I was using this location for over a year. Never had any problems. Manager was very helpful with all the questions I had.

Anabel was such a great help. Wonderful customer service!

Anabel is amazing. Responsive and helpful. Unit is perfect. Clean place - no riff raff.

Anabel was incredibly helpful and friendly. She provided us with the best customer service I've seen in a long time. Impressive and that's hard to do with me. I highly recommend this location because of her. Way to go!

I have been using Public Storage for over a year now, and I must say, Annabell, is a great representative for this company they need to duplicate her. I recently had to move from a larger unit to a smaller one and Annabell, was such a great resource to me in making the transition as painless as possible. Thank you!!

This facility is really the best! Anabel has the best customer service. She was very informative and helpful on choosing the right size unit for our storage needs. She was also able to help with packing ideas as well as choosing the right packing supplies at her store!!! Thank you Public Storage of HB

Anabel has been a great asset in helping myself and my family with are storage needs

Clean, Courteous and Professional - Great Place to Store Your Stuff.

Anabel was wonderful!!!!!

I stopped by to post my moms monthly payment and Anabel was very courteous and was a wonderful person to talk to. Even though my moms storage is not in this location we often do our payments here. Property looks very clean and we'll maintained. Thanks Anabel for your great customer service.

I've been extremely happy storing my personal belongings here with Public Storage, Huntington Beach. Anabel, and staff have been very helpful whenever I needed an issue to be handled. Oh, and not to mention the friendly customer service! I highly recommend storing your belongings here!

Anabel os the greatest. Very attentive to all units and her attitude is the best.

I was Concerned leaving my valuables in a storage facility but after talking to Annabel and seeing the transformation in the property all my concerns have been put to rest. With the installation of new cameras throughout the property it sure feels more Secure Annabel was very helpful I’d like to say thanks for all your help

Always a good service ..public storage have a good employee

Veronica was very helpful and professional. Great service and would definitely recommend this location

At first glance the location looks nice but that wasn’t the best part about my visit. I was helped by a Veronica and I was absolutely amazed with her kindness and patience. My visit couldn’t have been more pleasant! Veronica thank you so much for your help!

Annabelle Rocked!!! She got me in and out in no time. I'm a happy camper.

Thank you very much for the Professional, caring and very much easy to work with staff here at public storage on Gothard in Huntington Beach. I first walked in and was greeted by the most sweetest and caring person I’ve met dealing with storage facilities. Anabel and her team helped us with this suddenly and stressful situation in which we needed help on deciding which size unit would work best for us. With her expertise and advice. She did just that! Great job and keep up the great service Public Storage

Thanks for the Great customer service Anabel! Very friendly and helpful. Really appreciate your help! 😊 keep up the good work

Anabel was a great help, set me up with a perfect space for my needs. Place is clean and easy to work with. Highly suggest this facility for storage needs.

I just left Public Storage at Gothard in Huntington Beach. I was very overwhelmed this morning when the family member that was going to store my items informed me they couldn’t do it anymore. I’m so glad I found this location mainly because of the person running it, John. After calling different storage locations, I decided to go with this one. John put me at ease informing me about the promotion they are running, advising about the size I need and showing me a clean unit. Top personalized service is hard to find now at days, thank you John!!

Anabel is very professional! Great customer service. Made my storage needs very easy to arrange. Great job Public Storage

I come to this unit to pay my bill even though my storage unit is far away I'm always politely greeted by Jin Ahn is very helpful has a wonderful attitude and always make sure that I have a great day thank you for having such wonderful staff five star review get Public Storage from here you always be happy.

Clean storage units. Staff was very helpful and friendly.

John was quick, knowledgeable and made the sign up experience easy. Facility was clean and easy to access.

Excellent! Clean, and friendly,.

Property manager John Davis was super friendly and helpful. He explained everything about the contract and the facility in detail and thoroughly answered all of our questions. Definitely a 5-star experience!

John has been great right from the beginning. I had originally made a reservation with another location the area but did not like the customer service so I tried his location. Right away I new this was the better choice by how John treated me. He was kind and friendly and super helpful. He make a point to fully explain all policy and procedures and pointed out all the improvements made to the location. Every time I stop by I always see him onsite working in the office or cleaning around the yard. Go see John for great service!

Joy is absolutely amazing at her job. She is very helpful and knowledgeable. Update 6-1-19: John is awesome. Very customer friendly. Does a great job👍🏾👁👃🏾👁👍🏾

This place nice and tidy great location, first time getting a unit and it was such a breeze, John at the front desk was so helpful and informative really made me feel like a friend. Thanks for everything

John is awesome, he’s been a huge help!

I had a really great experience with John from the front office, smart, and kind, fully recommended that if storage is what you need, you need John to help you because he is an expert!!!

John is an excellent worker shows up every day which is a rare quality in people thumbs up John keep up the excellent work!!

We have a unit here and have been very pleased. John is terrific to work with. The place is clean, we have what we need, and it's an easy in and out when needed. We recommend this location and John!

The management has been very helpful

Well I Must say that currently the property has done its house cleaning, and so far the new manager "John" has really changed the atmosphere here , the concern of break ins has been handled, he does a walk thru more often and random times , the property is clean and for the most part safe. ,thank you for bringing in the right person for the job , TK Furnish.

Fantastic experience! John was SUPER helpful and made it smooth sailing! I wouldn't go to any other storage location!

Great service and nice safe location. John helped us and he was very knowledgeable. If your looking for storage in HB come here.

Great place to store your wealth..and junk..except for the poo on the wall that you have told 2 employees about in a 3 week span..still there..and raised the rent 22%..not cool.

Sindy was here to assist me and was very helpful. Thanks so much to her and rest of public storage employees.

I received a great service at this location. John was very nice and helpful, explained everything in detail, and made sure I got the best storage option.

Alex is a fantastic addition to your team!!! Super helpful and efficient. He is why I will continue to go to public storage for my storage needs :)

Tiffany is very personable, answered my questions and very helpful

I called earlier and spoke to Kristie. Very pleasant, helpful. I went in on my lunch hour to rent our second storage space and she was so friendly and helpful. Thank you Kristie for making this an easy transaction, as I was on my lunch hour. Keep up the good work.

This location is amazing! the customer service is always great here. I have never had any problems.. Kristy (i hope i spelled her name right) is always so helpful. I have been to another location and it was terrible so i ended up switching locations to this one.

this location has great customer service and its always a pleasant experience whenever I visit. Kristy always makes sure I'm taken care of and I just enjoy her great energy. I look forward to many more visits to this location, thanks!!!

The sad victim of the homeless/criminal population. The rates are reasonable and the storage units are clean, accessable while located in a convenient location. I guess that's the issue, as my unit and others were broken into twice in three months. It's not good when you know the PO because of making frequent crime reports. The facility apparently, does not monitor all sides of the property resulting in seemingly compromised security. Their problem basically involves repeat petty criminal offenders.

***WARNING*** DO NOT... I REPEAT... DO NOT STORE YOUR STUFF HERE. There was a recent break in and NOONE has answers for ANYTHING. NO ONE is taking responsibility for ANYTHING. They had to get the police report info from me...how is that possible? NO SECURITY CAMERAS either. The ONLY reason this place has a good rating is because when you sign up - they ask you to leave a good rating. DO NOT let them upsell you on locks / bags / boxes - goto walmart and save the money. The doors are EASILY openable - a lock will NOT help you. MOVING ASAP. Updates coming soon.

Maria was wonderful!

This is my first time renting from Public Storage, and I'm super happy with my experience so far, thanks to Sindy. She was so helpful, accommodating, and sweet to my father and I when we came to check in for the first time. Thanks so much for making our experience smooth, Sindy!

Had an explicit experience today at Public storage with the manager Sindy. She was way beyond friendly. She rented me and my dad a space, Her service was very professional as well. We've rented storages before but never have we seen such a clean place and received a kind and excellent customer service like the one Sindy provided for us today. Me and my dad are so relieved we chose this public storage, Sindy definitely took from us the stress and tension that comes with moving and finding the right place for us to store.

Maria was great. She is a friendly staff. I would recommend this favility. Good deals, great services

I got referred to this location by Joy, another public storage manager. She said Sindy was great and will take care of us. She was absolutely right. You can tell someone likes their job by the quality of service they provide, and Sindy showed she is passionate in what she does.by the way she cares for her customers. At first we encounter an issue with the rate since we came from another location. But for what others gave us excuses Sindy helped us to get done. She's been very kind assisting us since day one. Public storage is not any storage facility, this company actually works with the customers to meet all needs. Thank you Sindy and Mr. Kent for your kind gesture and helping us store irreplaceable and valuable memories from my mother who recently passed away. You guys turned our hard and sad situation into a great experience. I truly recommend renting from this location .

Maria gave me awesome service!

On Talbert and Gothard Maria is here she is always out in the yard walking around in a looking at stuff. Just kidding, sweeping and cleaning up and she was wiping off the doors yesterday huh I know looking good around here

Maria is seriously an exceptional representative and salesperson. !! I would hire her in a heartbeat!

2ND Tind here and Maria is as professional as the word means

Very bad customer service. The property manager is an absolute idiot who you can barely understand. The property itself is absolutely disgusting. The cops are there nearly everyday due to homeless people living in the units and storing their drugs. If you want a safe place to store your belongings and want professionalism go to SMARTSTOP where you get your 1st month FREE!

Maria was an excellent employee and I can see works very hard!

Maria nice clean safe

Great customer service. Maria was straightforward and made the whole process easy!

Maria provided Excellent service .Real helpful and courteous. Great place.

Maria was very helpful and quick with getting us a unit! Highly recommend this location.

Maria was giving me the best customer service. Highly recommend her

First time in a storage unit place. Maria politely greeted and was helping me right away. Explained everything clear, answered any question I had, suggested furniture covers and size recommended. After showing me the unit size in person, how to assemble the door/lock she had a great attitude towards everything. Nice smile and I felt comfortable in her care. Thanks Maria

Maria was very helpful & also very nice.

Maria was great very professional and helpful

Mario was excellent. She was thoughtful and answered all my questions

Maria is very informative and the facility looks very well maintained. 5 Star ⭐️

Friendly, kind, & helpful employees. Reasonable rates and an easy access to your unit.

Maria was very helpful. Thank you!

Miss Maria gave me a wonderful tour of this facility that was both informative and very helpful. Thank you 😁

Matthew was great! He was VERY courteous, friendly, knowledgeable and efficient! Facility is very clean and organized! Thank you very much! ...Teri

Maria was very helpful and informative! Quick service too! Happy with this storage unit!

This is my second encounter with Maria. Both times i found her to be very professional and knowledgeable. Pleasant personality with an easy smile. Would definitely recommend her services

Maria was very friendly and helpful! Got us the unit we needed, and made us feel secure leaving all our belongings in their facility!

Hi my name is Kennedy audain and I will like you to know that Francine was very much help full at her job thank very much

Good service. Easy to get set up. Thanks Maria

Liz was very friendly at my arrival for appointment. Her service was impeccable. Great attitude. She Rocks!!

Kristie was awesome. Reserved online, saw the unit, and moved in.

Maria was very helpful and answered all my questions

Maria is super helpful! Thank you!

Maria was very helpful and informative! A+ all around.

Maria and Amber are very friendly, quick and professional!

Maria is a fantastic​ employee. She was a great help

I had a horrific moving situation, filled with stress and loss and it was so expensive. I called Public Storage and was giving the $1 1st months storage on a 10x 10. That was awesome alone but I wasn’t sure if I was moving back to mnts or staying local. Anyways a few days later I looked online and found thePublic Storage on Gothard. I sent a request and almost immediately was called by an employee. I’m a pain in the a$$, I’m not gonna lie. I’m never on time, I have high expectations and want things last minute, instantly. Hey at least I can admit my downfalls. Joy fromPublic Storage was how every sales person, in my life should be. Knowledgeable, respectful , thorough, attentive, but most of all understanding to my indecisive, unmotivated, penny pinching, nature. She was amazing!!!! She covered everything and made sure I knew the important things like how you need to put weight on the handle when closing the door. She showed me empathy when I explained my situationto and my sadness of some of my belongings being lost and damaged. She was exceptional. And just the person I needed at that moment. This might seem a little over the top but she deserves a review that makes her feel good about her service towards me, on that hard moving day. I look forward to seeing Joy, every time I go and grab things at storage. I was even sad when I opened the office door and another lady was there ( no offense other sales associate). Joy lives up to her name in every way and I kinda wish she worked in the food service industry cuz she’d be great at that too. I highly recommend thePublic Storage on Gothard. And when you met joy you’ll know why I wrote such a positive review. Thank you.

I wanted to say something nice about the manager Joy she is very helpful. Doing business with her has been nothing but good.

Thank you to Sindy for the easy move out. You went above and beyond to help out. You and Joy are AMAZING!!

I just want to say that Joy is a delight. She has been so helpful and her customer service has been above and beyond.

Joy was extremely helpful, professional and extremely knowledgeable! Don’t hesitate to come in a speak with Joy in person. This girl really knows her stuff!

I was looking for a storage unit and a friend told me to go to Public Storage. I went into the store and spoke with Judy she was very professional and kind she showed me things that I would need to protect my belonging while they were in storage. I recommend anyone looking for a place to store anything! Thank you Public Storage!!!

Honestly, from the start Matt was very professional and courteous which is hard to find with the younger generation these days. I would definitely recommend this location for storage and privacy in your own unit. The End

I had a great experience getting my space with Joy

Joy is always pleasant and always great to work with. Nice facility and pleasant people. ... good combo!

Destiny was charming and informative.....thanks

Joy was such a pleasure! She got me an awesome unit for an incredible deal! She made the whole process simple and painless! Thank you, Joy!

Public Storage on Gothard St exceeded my expectations. Each unit is ground level and access is a breeze. Ask for Joy, she is great to work with.

I visited Public Storage today in search of a storage room for my mother's belongings who will be moving in with me. The young lady that helped me out was so nice and friendly. Since I know nothing about storage I had many, many questions and Joy answered all them and made me feel really comfortable. She took me out and showed me a few different size units so I could get an idea of how much space we were talking about. After we go through my mom's things this weekend and figure out how much room we need, I will be back to see Joy. Thank you Joy for all your help today, it was very nice to deal with someone who was so caring for my situation.

From reserving to renting to making payments I always get good service from Joy the manager of this location

Joy was such a joy to work with!!

Joy was very friendly and took care on my visit in no time , thank you great service

Joy and Julie were so helpful I came in to buy a box and they even took the time to put it together

Reserving a storage space online was quick and easy. When I arrived at the location, Oscar was great to work with and made setting up my storage account easy. This is in a great location.

Joy was great at getting me the appropriate size unit for storing my belongings. I have always had great experience with Public Storage. Anwar, the manager at the Public Storage on MacArthur Blvd. is exceptional, so it was hard choosing another facility for my storage needs (I just want a unit closer to home). But Joy is just as spectacular!

Joy at Public Storage is absolutely the best. She listens to your needs and gives you the best possible solution without being just about the bottom dollar. A real people person with solutions to your storage needs. An asset to the Public Storage name. Thanks for all the hard work Joy !!!!!

I've been with Public Storage (this location) since 2013 and have had no bad experiences what so ever. I've had the pleasure of working with Clint at the front desk on numerous occasions and he is a pleasant addition!

Friendly service, very professional, easy access, great customer service.

Michael, was great showing me around since I never had been to a storage facility by before. Really appreciated his help. Thank you

Friendly employees, nice location and good space!

I dropped in after work to get a price on a unit but of course I had questions one after another. Tell you though not only did Sheri at Public Storage have patients but for her 1st day there she was well informative, friendly & a multi tasker. Another customer came in & Sheri was on a roll & helped us both without any conflex. I know its her job to show us the unit the last one available & I was there 1st but Sheri handle it very professional & made it fun. She had the right questions, got on Public Storage website & found what we needed called ahead for the other customer & pretty much had a unit rented. I am going back this weekend to check if any larger unit vacate. Its close to home, clean, all lower level & great customer service. My review sounds like I was there forever but actually all took place within 15 min & with 2 customers. I give Public Storage at 17952 Gothard St. Huntington Beach 5 Stars, Sheri 5 ++++ stars.

Courtney very professional, friendly and efficient. Thanks for your help

Katie was such a delight, courteous and made me feel as if we were old friends seeing each other again. She was very helpful and knew just the right suggestions to make and didn't pressure me into anything. I'm only using storage short term, however if I need any storage in the future then I'm coming back to see Katie!

I love joy she know exactly who I am she know my unit number better than I do always a pleasure

Joy always gives 5 star service good customer service is hard to find but you will find it here

I really like it here everybody is so nice I'm usually helped by Joy

Katie was very nice and helped me out today at this location! Thank you for being so accommodating and understanding! Every time I went into the office with a question she answered it with a smile! Thank you again Katie I appreciate it!

The manager Joy is such a pleasure to work with if you have storage needs you should come here

This is a great location and Joy was so friendly, great customer service

So far so good! I came in today over the labor day weekend looking for a storage unit, and was greeted by Diana. She was so helpful, and provided excellent customer service. I definitely feel like I am in good hands having made the decision to use this facility!

Diana Dickerson who has worked at the office has been a joy to deal with from the start. Not only answering my questions but calling me with friendly reminders that my bill is comeing through. Wether I find her out on the property with a broom or the office she drops everything to help not only myself but as a buiss owner I've observed her treat all the same young or old!!!! Diana deserves to be on the top of your list regarding advancing in your company or making the proper amount of salary to keep her on board. Would love to have her as a employee and know that she is providing a service to my customers. Just stop by and see her smile!!!!!

Thank God for Public Storage!

Every time I come in to make a payment the staff are always very friendly. Today Diana helped me make a payment and went out of her way to make sure I was all set for this month. I'm always glad to see such happy nice employees here who are always willing to help me out!! :)

Would like to say that renting at this location has been one of the best experiences I've ever had thanks to 'Joy'. She makes the rental process very simple, always willing to go the extra mile to make sure you are taken care of, has very good customer service skills and is always smiling. Thanks 'Joy'!

My unit is in Vegas but I come here to make my payments only seen joy a couple of times and she already remembers me making my payment quick and easy

Was at this location yesterday cause of the 5 star rating looking to store some of my precious junk Karen was really thoroughly explained everything and her customer service was perfect answered all my questions I'd give her 10 stars if I could

Great property! Sharron is so helpful!

Sharen was the best, hepled me quickly and was very nice to work with, i will use this location again, thank you

The Huntington Beach Public Storage Property is very clean and well organised. I enjoy interacting with the staff there. Sharon is very kind and knowledgeable. She has made my experience with Public Storage very positive. Thank you Sharon!

This storage facility is in a great location, always clean and I have never had any problems accessing my unit. Great staff, Sharon is always a pleasure to work with, very friendly and always accommodating!

Sharen is so helpful and it's nice to see someone that has been there a long time

Great location, safe neighborhood, and the staff here is amazing. They really make you feel welcome. Thank you Sharon! You are the best :)

Sharon at Public Storage is excellent. Their location is great and service is outstanding.

Farzana was very helpful and attentitive

Great service and advice with what to when moving!!!:)

Sharon was Amazing very helpful very tentative I have for that other storage wars that were always getting caught didn't lock anything share made it simple fun in and out and I appreciated her Thank you for being very professional and very painless

Sharon was very helpful and attentive to my requests. Great location. Very Clean.

I chose this location because of the 5 star rating and I was not disappointed. It's rare these days to find true great service. Sharen will take care of you with patience and wit.

Great, thank you Olga! Great personal service!

Joy and Bill helped me get into a storage unit today and they were wonderful. They had everything we needed and it was the best experience ever. The unit was clean and we were in and out of there quickly.

Sharon and her colleagues provided the perfect move-in/move-out experience as we were transitioning my father's estate after the sale of his home. She was efficient, explained everything, offered alternatives to lower cost, and was always accessible. The unit was clean, easy to access. Would recommend this location.

Sharon helped me rent a storage unit and select exactly what I needed to buy for packing my clothes and dishes. Sharon was very kind and patient with me and offered a world of excellent advice. I truly appreciate her kind professionalism. Also, I've never rented a storage space before and was very impressed with how clean and secure everything was -- PS far exceeded my expectations. Many thanks to PS for making the daunting job of moving a little more pleasant and manageable.

Sharon was super friendly and helpful!

Great location, large storage units, and helpful staff. Sharon made renting the unit quick and easy. Would highly recommend for all moving and storage needs

Second time renting from this location and love it! Sharon is a sweetheart and so helpful. Very clean and never have any issues here.

Thank you MANNY! Our service was great and we love the facility. Manny was the best in helping us setup our storage very kind an efficient!

friendly personal service and at a great price. I highly recommend them.

Great location and Sharon is great, thanks for all your help

Sharon is always nice and pleasant to deal with and why I store at this location

I am a return Public Storage renter. I have rented spaces twice for myself and my wife and once each for my sister and my mother-in-law. Each of these rentals took place at this Gothard Street facility, where we had the good fortune to have Sharon as our Property Manager. Through out our rental experiences we have received courteous and thoughtful service. Whenever the need arises in the future, we will return to Sharon at Public Storage.

I had a great experience with Public Storage! I was reminded of my payments and any changes. The office staff was always polite and Sharon was very helpful when I needed to move out. I just got a new place, so I had to move out but I would recommend them and be back if I ever need a storage unit!

I came in with my gf to look at a unit today and Sharon and Maria were so nice and helpful. Thank you guys!

Love this storage! The property and units are very clean. The property management is always very kind and helpful. I would and do recommend this storage facility to everyone.

I would recommend this facility to any one in need of storage. They are informative, professional, and make the process a comfortable experience. The facility/storage units are clean and functional.

This is our second time securing a storage unit in this location. Sharon has been extremely kind and helpful through both processes, and continues to be professional and courteous each time I speak with her on the phone or at the property. I recommend this location to friends and acquaintances who are looking for units, and I will continue to use this location for all of my storage needs. Thank you, Sharon!

Sharon is the best. Location is very convenient.

Sharon, who manages this facility, is the best. She is helpful, polite, knowledgeable. When I forget to send in the check she will notify in time to pay without a late fee. Simply the best kind of business person.

I have used this facility on and off for years. First time when my son moved back home in 2009. Sharon was so helpful and friendly. I was a mess trying to get everything arranged from out of state. We recently had our home remodeled and again used this storage for several months while work was being done. Sharon was so nice and showed us several different sizes as I had no idea what I needed. I would highly recommend this storage especially for the customer service. Thank you.

Sharon at public storage was very quick and efficient in getting me set up with a storage unit. The facility is clean and looks very secure. The property is easily accessible and I like that it stays open later than other storage businesses. So far I've been very pleased with the service, which included making my reservation online, a quick response via telephone, and a fast sign up process.