Kent at public storage Huntington Beach, on Riverbend Drive, was awesome. He answered all my questions, and got me set up with a unit in less than 15 minutes Would highly recommend
Kent helped my husband and I get a 5x10 storage unit. He was so helpful and explained the entire process, even explained things that weren’t on the documents to further help us understand. We went through our rental process seamlessly, he even hooked us up on a unit closer to the stairs! Such a great and genuinely helpful guy.
Kent provided outstanding service! He was incredibly patient and kind as he walked us through all the options for the storage unit. His accommodating nature and willingness to help ensured that our move-in process was smooth and stress-free. We truly appreciated his attention to detail and the effort he made to make sure everything went perfectly. Highly recommend – thank you, Kent!
Property manager Kent was extremely helpful. He was very clear about all the paperwork and went further into good tips for the storage unit. I look forward to the great location and excellent customer service while renting here. 10 out of 10 service. Also very clean and nice facility.
This location is very clean away from busy traffic.
The manager Kent was very helpful and informative. He gave excellent customer service. I highly recommend this location. Thanks for your help.
A big shout out to the Manager Kent….. Thank You for making this transaction a smooth as possible event. Kent went above and beyond he’s call of duty. Thanks Kent!
Kent was amazing! He helped me set everything up no problem. The storage unit is very affordable and access to it is easy with the app. I did my research and found this place to be the cheapest. Thanks, Kent!
We have been at this location for years. We are happy with the location, clean and secure. Kent in the office helped us IMMEDIATELY with an issue we had regarding our unit and his customer service prompted this review.
The gentleman named Kent, insured me great customer service as always I highly recommend anyone if your looking for a great deals and service this is definitely the spot
Kent helped out a ton and made the experience very fun and easy! Definitely loves what he does. Thank you!
Kent was awesome! Very professional….
Kent is a wonderful help. Thank you!
Kent was very patient and knowledgeable of the space and storage. Very helpful in helping me with the online app.
This was the absolute BEST storage experience sign up I have ever had! Gentleman named KENT helped me out and gave me exactly what I wanted where I wanted at a price that can’t be beat!
Thanks Kent.
Kent was extremely helpful and was able to get my storage unit needs taken care of in a very timely manner. Excellent service and cannot recommend Kent enough!!
I was very satisfied with my experience with this public storage. I was very impressed with Kent. I felt he was very genuine in his willingness to help us. Going far beyond what we expected.
Kent is very helpful and friendly. I would highly recommend checking out this place for storage. It’s only been a few days but already seems like a good fit.
Kent, the property manager at this facility was so helpful and knowledgeable. The facility is very clean and organized.
Kent is very professional. He help me answer all my questions. He go through all the step of rental storage with me so no confusion what ever and beside He us super nice guy.
Awesome place! Kent was so much help.
Kent, the property manager, is beyond helpful and genuinely so kind. Today I had an issue with a price increase. Without hesitation, he went above and beyond to honor the original term agreement. God bless him ! ⭐️
Kent was very helpful. He was very thorough and helping me pick the proper unit and the best price. Think you Kent
Thank you public storage for having Kent.And Elijah here they made our situation so easy and we are very comfortable renting here.Thank you again
Kent was so helpful in helping me find a unit that met my needs!
Kent is an amazing professional manager. He is so helpful and I will always be loyal to him for business. Most recommend place in all of California!! Thanks Kent !
Kent was fantastic and above and beyond!
Give this man a raise already!
Promote him to director!
-Donn
Kent was very efficient and respectful and helped us get our unit very fast.
Kent was VERY patient today and gave me great help and service
Kent was great helping establish a rental unit when I needed it in a pinch! Highly recommended!
I'm very disappointing With this location, the manager was very Racist and very disrespectful. Honestly, I don't know why the company trusts the business in people like this. we pay rent monthly with no problem, also we have more units with the same company in 2 other different locations but we never want to come back to this one stay away from the manager they need a proper training also and anger therapy to learn how to control their mouth also to be respectful with the minority
I've been renting here for over 20 yrs here. Kent is always greats me with a smile and makes me feel welcome. I recently moved out and he did everything he couod to assist me. I will definitely be recommending this storage to my friend ls.
I just had the pleasure of renting a new storage unit with Kent and he was outstanding, friendly and I will be referring my friends and family!
Kent always gives us amazing service!
Kent was the best property manager.
big thank you to chris and kent!
Kent was very professional, thanks.
Thank you for helping us Chris! 👍
chris was amazing and helpful to us when we came in. i strongly recommend!
Kent gave us excellent service and helped us get the best spot possible! 10/10 would recommend
Kent the property manager is awesome! So helpful!
Just rented a unit here. Kent was very professional and attentive. Good communications on the rental process and he was able to show me several units to choose from. Everything was handled smoothly and he made sure I was happy. Thank you!
Kent was amazing! He was able to answer all of my questions and more. Walked me through the new renter process, and I was in and out quickly.
This is a great location. I really appreciate the way the manager Kent takes the job seriously. That gave me confidence in booking here. Not too crowded at this location either.
Appreciated Kent's assistance questions, walking me through the process, and getting me setup. There had been a glitch or issue trying to complete the rental online and Kent was very helpful completing it in office. Thank you
Rented for about 3 years here. Prices were going up but Kent was helpful in getting that delayed. Thanks
I’ve rented with public storage for years now, not once have I had a pleasant experience with onsite staff members. I no longer dread going to my storage unit since Kent, he’s extremely helpful goes out of his way. And is always present when needed, best of all with a smile and a can do attitude! Thank you Kent, you are much appreciated!!
Kent was very helpful in giving a thorough introduction on the facility!
I just wish it would open just a tad bit earlier Maybe 830
Kent provided amazing service helping me out with switching units!
Thank you to Chris for his hospitable service! He answered all of our questions and helped get us into a storage unit effortlessly. Would recommend!
Kent and Chris were very helpful
Kent and Christian were very helpful, answered all our questions and very patient with my kids. Highly recommened!!!!
Had an issue, the manager reached out and helped. Very understanding. Thank you.
I’ve had several storage units at various locations and have had some interesting experiences with the staff (horrible). Fortunately my luck has changed. KENT at public storage on riverbend is defiantly the guy you want to deal with. Courteous, knowledgeable and just ON IT. GREAT HIRE PUBLIC STORAGE!!!!
Kent ( Riverbend Street Huntington Beach) and his colleague ( I forgot her name. She at Gothard Street in Huntington Beach) gave me excellent service with my cancellation and redirecting me to a larger unit. Everything went so smoothly!!! Kent is so humorous! Lol
Property Manager Kent was one of the better service reps we have ever met!
He was very thorough and great with his communication. He treat my family like we truly mattered!
Thanks so much Kent.
Property Management Kent is a great guy very helpful insightful and seems to care for his customers
Kent was very informative
The property manager Mr Kent was very helpful and pleasant to work with.
Great customer service. Thank you Kent.
The Nivon Family 🌸
Kent has been extremely helpful, with all my needs and changes I highly recommend renting here
Kent was super helpful and the pricing was great.
Property manager Kent was extremely helpful in getting me from one unit to another. He’s been very helpful every time I’ve been in. I’ve had a unit at this property for a year and I always feel safe and it’s very clean.
Kent was the best ! He really treat us like family. Great job.
Kent was very helpful today ! 😊
Kent was very helpful today! Had a few issues moving out of my storage and he helped sort them out...much appreciated Kent!
Kent help me and I really appreciate it. I’m satisfied with my questions. I reccomend Kent for anyone that need some help in public storage in Huntington Beach. Thank you Kent
I rented a space online and went into the office to confirm. Kent was really friendly, and was helpful in directing me to my unit, as well as orienting me to the app and making sure I had access to the doors and gate. Thank you for great customer service!!
Showed up at the site without an appointment, Mariah showed us all the unit sizes we were interested in and answered all my questions and was very friendly and patient with us. Great experience!
Property manager Kent was extremely helpful. He was very clear about all the paperwork and went further into good tips for the storage unit. I look forward to the great location and excellent customer service while renting here. 10 out of 10 service. Also very clean and nice facility.
Good experience thank you Kent
Property Manager, Kent keeps a really clean property and is always willing to help. Thank you Kent!
Kent is a great guy very helpful, always checking to see if you need anything, bathrooms are always impeccable
Okay guys it’s been about a year now and I can honestly say this storage facility is the most secure, cleanest, and the friendliest place I have ever rented from period. They have only raised my rent once luckily not like other places every three months. Also there newest manager Kent is very helpful and very courteous, witch is very rare at these places. I couldn’t be happier, and as long as they don’t raise the rent I will be here happily for awhile.
My first time Kent helped me a lot. He laid out everything professionally and told everyone how to use it. I am very glad to meet you Kent
Kent is the man. He’ll help you 💯 of the time. 💪💪💪💪
Layla is absolutely treating and extremely unhelpful! Do not trust her!
Kent was amazing and super quick service and I really appreciated all the options he gave me & showed me! Go Kent!
Kent was very helpful and provided exceptional service. Would definitely recommend coming here.
Excellent service. Called and notified me of my auction win right away. Easies auction buy I every had thanks to Kent.
Kent was very helpful and showed us our unit storage which was close to the elevator. That was Perfect!
Kent was great with excellent customer service.
The property manager Kent was so helpful with getting my mother a storage unit! Thank you Kent for all you help!
Mariah provided excellent service and made the entire rental process very easy for me to understand! I was shown various spaces before making a decision and I never felt like I was asking for too much, I would definitely recommend this location! :)
I absolutely love this storage facility! The property manager, Kent, is always so helpful in every way. When I was in a jam and running out of time he physically helped me move items. He is always so helpful and professional and keeps the property spotless. I would highly recommend this Public Storage, just because of him, and how he treats his customers and how he manages the property. A true gentleman and professional. Thank you Kent!
Kent was very helpful today. Thanks for great service.
Good prices and This place has great customer service! Kent is very accommodating and extremely caring.
Thank youuu so much Kent for helping our family with our storage needs! You are the best!
Kent was awsome and helpful. Thank You!
Kent was amazing. Great customer service. Very helpful. Make sure and keep him.
Kent made my experience not only smooth but even cheered me up and made my day a lil better. They're great. I would definitely recommend this public storage and Kent to all my friends
Kent was very friendly and helpful with my rent of the storage …A+
We had to move out of state in a week and thought about Public Storage so we came to this location and it surprised us about the accommodations, cleanliness, and especially, the customer service. Kent was so attentive, nice person, very details, and made sure that we understand all the policies as well as the access to our storage and settings. Thanks Kent!
Kent was amazingly helpful and professional! Would work with him again!
Mariah is wonderful very friendly answered all my silly stupid questions took her time the best person I’ve dealt with in a while!!! We all know how crazy it is to have to rent a storage unit and I talked to many people on the phone who were rude didn’t want to deal with my questions. Just wanted my money Mariah was great. She even scheduled her lunch earlier so I could meet her at the time I was free if I could give her 50 stars I would thank you Mariah.
Kent was helpful Today with understanding after I got out of the hospital he waved my late fee.
Kent helped me out today and made it super easy!! I was in and out. Great customer service!
Excellent customer service and the best experience I’ve ever had from Kent. He was so nice and quick with everything explaining every question I had very quickly and found me a unit exactly what I was looking for in under 5mins. Also giving me other possible options that was very helpful with my possible changing needs. Wish I could give more than 5 stars. Ask for Kent and I promise you will be taken care of!
Kent thank you so much for being so positive and informative! We appreciate you!
Kent did a great job signing me up and help with the ps app.
Kent was very accommodating and helpful, I felt very welcomed.
kent was very kind and helpful, with nothing but a smile on his face
Kent was very attentive and helpful. Great customer service
This is a very secure property, and the check-in process went quickly, which I appreciate. Not many people are competent at what they do these days, but Kent was very professional and helpful.
I love this facility. Kent, the property Manager was so helpful and knowledgeable from start to finish. It was his exceptional customer service that made me want to rent here. This property is so clean, and easy to access. Thank you Kent. Because of you I will highly recommend this storage facility.
The property manager, Kent, was great! I was super impressed with the way he handled everything. He was extremely friendly and helpful.
Property manager, Kent was great is very accommodating and helpful and gave good customer service
Kent is a friendly guy and has excellent customer service!
Kent is a friendly guy and has excellent customer service!
Very kind and patient with me!
Kent! The property Manager was absolutely wonderful. Helped me this morning take care of my parents storage. We're so grateful!
Kent was amazing, spectacular service. Very rare to find from storage places. Helped us and went above and beyond. Saved us.
Kent is the most accommodating person we’ve came across . He rocks!!
Kent help me lot. He is the best.
Kent was super awesome. I highly recommend this place for any storage need.
My first time Kent helped me a lot. He laid out everything professionally and told everyone how to use it. I am very glad to meet you Kent
Awesome service from Kent! Very thoroughly with the information and super helpful 👍
Kent was a Great service got me squared away quick and great customer service
Kent was really helpful today.
Kent was amazing with his customer service skills. He took the time to show us our new unit and answered all questions confidently. I'm glad I came here!
Phenomenal customer service by Kent when moving in! He was very attentive and flexible to make our move-in go very smoothly
Kent was very professional and helpful!
Great service by Kent! Kent was very professional and gave us all the info we needed to make the decision. Great property manager, Kent made us feel welcome and guided us well through the process.
Kent, the property manger was a huge help. amazing customer service. He got everything we needed! We are set for the holidays. Service was hassle free
I have to say, that Public Storage on Magnolia have the Best friendliest front desk employees in OC! Kent made me feel right at home & helped me with everything! Thank you so much! You guys made my day♥
Kent gave my fiancé for excellent service !
Kent was really helpful, great help! Awesome job Kent! We need more people like you
Kent has been so helpful and nice.
Kent great service great person
Such an awesome person so helpful Yes Amy!!!!!!
Kent was great at answering ALL my questions, and I had quite a few :)
Great service, Kent was very helpful
Kent, awesome person to work with. Made it easy to sign up.
Kent, awesome to work with. Help me out.
Kent has been great. I do repairs and construction at this property. This property is always clean, and Kent is always professional.
Kent was very professional and kind . Very happy with his service.
Kent help me and nice guy
Did a quick one-day turn around in getting a unit and Kent was very helpful. Moving in the next day.
I rented a space online and went into the office to confirm. Kent was really friendly, and was helpful in directing me to my unit, as well as orienting me to the app and making sure I had access to the doors and gate. Thank you for great customer service!!
I have been a customer with this property for over eleven years and have seen many managers come and go, some good, some not. I am very pleased with Kent, the new manager. He goes above and beyond to provide great customer service. He has strong people skills which previous manager Ambrosio definitely lacked. Kent keeps property very clean, orderly and safe. Five stars for Kent.
Kent was great! Super patient and helpful! Thank you
Kent was very helpful with the whole process
My public storage experience has been very positive from the beginning getting a great deal on the unit.
Kent was very helpful in the process and made the cancellation super simple.
I would recommend Kent and this public storage location for your storage needs.
Kent was very helpful and kind!
Kent is the man he helped me get out nice and easy
Very happy at this public storage. Property Manager Kent was exceedingly helpful. He explained my rate to me and helped me learn how to use Bluetooth to open the gate.
Kent and Amy were so helpful and so pleasant to work with. I reserved a move in date online but had to keep postponing it because of conflicts on my end. On the day of move in my reservation had expired and they were so helpful in finding another unit for me and still got me the same deal. They assisted me when I got there and showed me how to use everything and told me about the App to make my in/outs easier. I really appreciate them for their kindness and knowledge while I could focus on our move. Thanks guys!
Kent was very helpful and courteous in our transaction, very cool!
Kent was super kind and helpful. I highly recommend them.
Thank you for being so helpful Kent!!
Amy very helpful and polite
Amy very helpful and plight
Kent was extremely helpful. I highly recommend this storage facility.
Kent was so nice in showing me the property and the different vacancy available. He did a brilliant job and I am grateful for his help.
Kent is a really good property manager
Upon coming in to the public storage, Kent, the representative here was extremely helpful very nice and made my situation so much more pleasant. I was able to refer family as well today due to the fact of the customer service that I received was exceptional.
I had a great experience at this location the gentleman at the front desk kent, was very helpful I love the customer service he provides and I would recommend anyone that's look for a storage unit to come to this location
Had a great experience with Kent! Very personable
I just recently rented a space from this location and so far I am very happy with the service. The manager Kent has been extremely helpful from day 1, he even took the time to show me a few spaces before I decided to rent and walked me through the process over the phone while doing an e-rental online!
Kent was totally cool and took care of everything for us. So simple and laid back. Totally recommend calling here for all your storage needs
Had a great experience with Amy. She was very helpful, personable, and a pleasure to speak with. 5 stars for her
Amy was the best help and my experience was wonderful and will be back.
Amy was very patient and considerate in helping us get this unit. The property is very spacious and secure as well.
Just checked in my storage unit with Kent who was very helpful. So far experience is A+.
We are very happy with this property. It is safe and very clean and the property manager, Kent, went way out of his way to transfer our space from upstairs to downstairs with very little time before close. He made it possible for us to move in in time and was very polite, helpful, and knowledgeable. We are very happy and and glad we chose this property especially because of Kent. We highly recommend this property to others. Thank you Kent!
Kent was very personable helpful and friendly at getting a transaction done at this location highly recommend!
Great place and staff, especially Kent the manager…he went above and beyond!
I dealt with Kent. He was always smiling and very helpful
Very nice property, Amy way helpful and patient.
Very good place and very nice guy Kent! He help me a lot
Thanks
Ken was a great help today!
Kent was very helpful through the process and answering questions without any hesitation. He made my experience incredible!
Kent was fast, friendly and made storage here very enjoyable. Thank you!
Kent is very professional and so kind. He handled all my needs promptly. Thanks so much !!
I am so glad Kent was around to take care of me. He was very quick and efficient to provide a solution and helped me transfer to a new storage unit.
I had originally planned to move to a different storage place, but Kent had changed my mind with the excellent customer service experience.
We need more people like Kent.
Kent was wonderful. He help me out so much I would recommend this storage unit to any of my friends or family.!🫶🏻
Kent helped me out tremendously. Was very easy to speak to, had all the information I needed and the process go as smoothly as possible.
Kent was awesome and took care of everything I needed very fast!! Thank you!!
Thank you so much Kent for your excelent service , I really appreciate for that!
This is my first experience with a storage unit, and Kent was great and helped me so much!
Kent was awesome and extremely helpful. Made the experience very easy and smooth
Kent was very helpful in getting us familiar with the new app set up and navigating the storage units 👍🏼
Amy was great she answered all of our questions and got us the best unit for what we needed
Amy was great she was very knowledgeable of the property and made the process easy
Amy helped me out and made everything easy and fast very professional thank you so much
Kent did a great job signing me up and help with the ps app.
Great experience at this location! The property manager, Kent was awesome. He made everything easy, and took our stress away. We really appreciated his professionalism and knowledge.
Kent was awesome showed me several options!
This Public Storage is the best I've seen. The property manager, Kent, was so polite, and helpful. He made our move, which was very stressful, that much easier. Thank you Kent!
Booking and speaking with customer service was simple and accommodating to my situation. Customer service explained options and helped me save more money then other storage businesses. I Truly appreciate the one month free, especially when you are moving to a new town and searching for an apartment or room.
Kent was excellent made the process super quick and easy highly recommend coming here
Kent gave me excellent service and was very helpful with outstanding customer care.
Thank you Kent.
God bless you and your family.
Ambrosio and Kent -good service.
Kent was professional and very polite.
Went to my storage this Saturday dredding to oganize my storage space. I was greeted by Ambrosio the worker there. He was so polite and curtious. Since I was going to spend a lot of time there, he made me feel welcomed and secure by checking on me. When my door got stuck, he helped me lock the door. I have never had such great service from a Public Storage. The bathrooms were clean, I was so impressed. Ambrosio is hardworking and Public Storage is lucky to have him. I will always give 10 stars to hard working individuals. Ambrosio rocks!!!!
Ambrosio was amazing getting me set up with my storage and was very knowledgeable. Thank you!
Ambrosio was extremely helpful and very patient while I decided if I wanted to get storage. I was extremely pleased and impressed with the service.
Amy was very helpful with my reservation and provided additional assistance with the process of the rental.
Amy made the decision to rent with Public Storage very simple.
Thank you
Ambrose is a great guy and public storage is loosing a fantastic employee. I have really enjoyed my experience here. Management really knows how to empower excellence. Keep up the good work!
Tina was a great help!
We needed to transfer units and she was able to accommodate us quick, effective and efficient!
This was greatly appreciated!
Thank you, Tina!
Later in a year we needed to switch to a smaller unit and Ambrosio helped us with a seamless transfer!
Pleasant, courteous and efficient!
Thank you, Ambrosio!
Ambrosio helped me with my space.
Customer service here has been great Ambrose has made moving in efficient stress free and seamless.
Thank you Ambrosio for your efficency. I recomend this location. Good customer service. Much better than other place. Thank
Amy helped me out.. was kind and friendly.. answered all my questions.. walked me to my unit to see it before locking it in… she waves hello every time I go in to drop something off.. she’s a great asset yo this public storage!
Ambrose was super fast. Great experience. Great guy.
Ambrosio was a great help! I have been renting with the company for a long time and I had an issue with my auto pay and he helped me get my account updated and late fees removed. I feel like a valued customer here.
Wow, Amy is the only reason I signed up for storage here! She runs a tight ship! Super clean, not busy at all and large storage spaces. Pricing is good too. Thanks Amy
I had such a wonderful and easy rental experience with Ambrosio. He was very welcoming and attentive and answered all my questions. Thank you !
Amy was very helpful she made the process easy and got me great deal
Ambrose is such a kind soul and huge help! Always kind and understanding and willing to assist and exceeds all expectations of customer service. We feel so welcomed, safe and protected ! Thank you!
Ambrosio was very helpful. Quick easy rental in store. Love the app!
Amy helped out alot and was friendly. Thanks!!
Amy was great she help me get my app setup and made the move in very easy
Ambrosio,Is awesome He needs to be made a Managing partner at this enterprise.Amy is also a Wonderful help with the whole process They both made it effortless and easy
Ambrosio was of great service! Recommend this location for storage
Ambrosio is the property manager for this location and let me tell you something,
Customer service skills still very much exist and Ambrosio proves this.
He was nothing but patient with me when I had a multitude of questions pertaining to my current storage unit,
And the possibility of me switching to a different unit within their facility.
He then proceeded to answer all my inquiries,
And went one step further even offering me potential ways to save money by offering alternatives that might suit me better unit wise.
Grateful to have had all my questions and worries solved so expeditiously
I locked my unit in the open position. Ambrosio called me and, as I was out of the state, took care of everything. Great service and now, having met in person, a really nice individual. Thank you for your assistance!
David was great and very helpful. One of the best service I ever got at a storage place
Very helpful, made the process nice and smooth. Glad I chose to do business here.
Ambrosio helped me a lot when I have problem with the unit. He took us to see the unit and check on all information I need. Friendly and nice person. Highly recommend!!!!
Embrosio help me with a storage that works perfect for my needs! Outstanding service perfect location great security!!
Ambrose has excellent customer service. Highly recommend using this location.
Renting a storage unit, last minute, was such a positive experience, thanks to Ambrosio. She took time to show us around, offered a variety of storage options, and never pressured us. Once our decision was made, she took the time to set up our account online for us, and we were on a way. The place is very clean, safe, and we have never encountered any problems. The rates are great and love the location.
If you want to see what EXCELLENT customer service is like, rent a unit from this location so you can meet Ambrosio! He is the most thoughtful, kind and considerate person I’ve ever met and genuinely cares about you (and your belongings!) He is also super knowledgeable about every aspect of how things work from billing to rates and even how to properly lock your unit - in fact he called me personally to tell me he noticed my lock wasn’t fully secured when he did a walk around - talk about attention to detail!! I hope corporate recognizes Ambrosio’s natural talent and genuine interest in helping others - definitely worth recognizing and rewarding!
Ambrosia helped me today open an account with something I’ve never done before, rent a storage space. I’m so thankful Ambrosia was patient and kind because I had no idea how to navigate this process especially on- line. Ambrosia brought a calm to my lack of knowledge and created a light fun atmosphere which helped make this process quick, painless and easy. I look forward moving forward now with the process of moving. Thank you Ambrosio.
I would like to add that once I saw my actual unit I realized it would not work. It was too small. Ambrose and Mariah B. Worked diligently to find me a space that would fit my needs. I’m so happy with the spot they found for me and so relieved. I’m so thankful for Ambrose’s persistence and patience to problem solve getting me a refund from my old unit to apply to my new one. Your team here seems to have the customers best interest at heart. I’m so happy I chose this location for my storage needs and I appreciate the kind and patience team you have here. Please recognize Ambrose and Mariah for their skill , professional knowledge and excellent customer care.
I rented my unit from Ambrosio. He was extremely professional, most knowledgeable, and unusually helpful. He made the process comfortable and painless. I am most impressed by his exemplary customer service, and I hope that Public Storage appreciates what a great employee they have in him. I will definitely refer my friends to this location because of the quality service that I received from him.
The property managers here are so nice and helpful. They were so kind and helped me reschedule my appointment multiple times. I feel god about leaving my stuff here this place is clean and secure! Thank you Ambrosio and Mariah!
Ambrose assisted us in getting a new unit and was amazing! Super helpful and the process was seamless! Highly recommend 😄
Ambrosio was key in helping me over my time here and then helping me move out - awesome 5 star service and great security measures as well!
Tiffany has been fantastic, fully recommended!
Long time customer, 7+ years. I was going to move out, Ambrosio & Mya helped me get into a smaller place, knowledgeable and nice. They are my SUPERHEROES of the day!!!
Wow what a pleasant experience Ambrosio was knowledgeable, informative, helpful and kind. He made the process of finding a new storage facility seemless and affordable. Public Storage has a "Diamond in the Rough" employee.
Keep him for the long term !
Ambrosio was super helpful and got me the right space. Highly recommend
Leyla and ambrosio
I love them. They are great, very friendly!
They made us laugh! What a team! They
are both very competent.
It is such a pleasure to do business with
Public Storage, Because of them. They are great representatives of Public storage!
Thank you
It's rare these days to come across polite, professional, knowledgeable & helpful people in the world who truly enjoy what they do & CARE. You can't fake care. Ambrosio is a rare gem. He made the unit rental process super simple & welcoming. I wish he could train all employees at all the locations because he'd make a lot of people's days brighter 🌞
Leyla is super kind and always so helpful .
Wish I could give her a 6 star review:)
Worked with Ambrosio and Leyla super helpful made it E Z.
juat wanted to updat, i am still very happy with service here. this public storage is great.
Ambrose is great! The service at this location is 10 stars! This company is high tech
They have an app that makes it easy to open the gate as well as make payments. The online rental was so fast and easy. I was able to move in quickly. This place is clean and I feel safe leaving my stuff here.
This place is very nice, clean and has plenty of security. Leyla provided excellent information and very polite and professional.
They are very friendly here and the security is great. I do wish they had more Dolly's because I believe they only have 2 and at times it gets busy and you have to wait.
The staff here is amazing! Ambrosio went out of his way to assist me without me asking him to; from taking my late fee and crediting it to my next payment to adjusting my account for a lower cost. They go out of their way to help customers as long as you communicate with them. Thank you all for being so helpful and being concerned.
Sincerely,
Sopeant a Happy Customer!
Leyla and Ambrosio were both so helpful. They were quick, efficient, and understood my questions easily. On top of that, they were friendly and professional. (: highly recommend Leyla and Ambrosio for all your storage needs.
Today I had a great come up thanks to Leyla she got me a great deal and last minute space. I been renting her for over 3 years now, really safe and convenient space.
Regard
Leyla is so amazing and sweet and funny . She made this experience so seamless and fun…imagine that …moving fun!! Love her spirit ! Thank you Ms Lady! Five stars ⭐️ 😜🥰🫶🏽
Ambrosio was the best. He answered all my questions, helped me to understand everything, and made my move easy and smooth. He was super nice and had a sweet, positive attitude from start to finish.
Ambrosio! This man was so efficient. I needed a space quickly and he helped me rent today. Property is clean and the app is great. Nichelle was so nice and helpful. Thanks PS super team !
Claudia was exceptionally helpful from A to Z... Great customer service from her expertise knowledge.. Very clean storage unit/facility...
Tina was great! She really helped me out with a mix-up. Would really recommend her.
I don’t know, but I was expecting someone kind of unhappy with her job and just going through the motions, but Laila was very energetic and happy to help us so we’re gonna give her six stars
If I could, I’d give 10 stars. I had a storage unit here for several months and I am more than pleased with the management. Ambrosia, specifically, is always pleasant, attentive to the property and completely fulfilling of her responsibilities as manager. I’ve only seen and been treated with professionalism in all aspects, the upkeep on the property is excellent and quite importantly, Ambrosia also provides the feeling of a safe and clean environment of a storage facility, that’s monitored, taken care of and taken seriously to where people feel comfortable having their belongings there.
Whoever interviewed and hired her, made the absolute right call, but all the credit goes Ambrosia.
Ambrosio was so helpful!!! It was great to have such friendly and efficient service in a stressful moving week! Can’t thank them enough!!
Ambrosia was very knowledgeable about my needs and courteous answered all my questions to my satisfaction. Service was Amazing!
Leyla is great perfect customer service help so much
Ambrosio helped me get into a unit quickly. I was in a rush and needed a space and he helped me get the right space. The property is clean and security is tight. The app makes it easy for me to open the gates and make payments.
Ambrosio was wonderful funny and very helpful. My experience here is definitely five stars.👍
Ambrosio just saved a customer. I was going to pull my stuff out of a 10 X 15 due to rising rates but Ambrosio showed me multiple units that would work more in my price range and with easy move options.
I made a huge mistake renting a storage unit at this place :(
I just moved in my things into this storage unit and was told by a Ambroisio that I was NOT allowed to organize in my storage unit. I had to take them home organize them there and then I could bring them back. He also told me that I was in violation of my lease because I was organizing in my storage unit while sitting in a chair. I read the lease, and no where does it say that I am not allowed to organize things in my storage unit, so I can find them when I need them. I have a medical condition which I must sit as I can become very dizzy when I stand too long. I just moved in on 3/20/23 and I am moving out on 3/25/23. I will not put up with bad management, or adding rules as we are going along here. My advice to the manager is to read the lease yourself, as I do not think you even know what it says.
Quick fast service by ambrosia
I needed a storage asap and ambrosio made the process very easy.
Leyla was great. Made things easy and it was a great experience
I needed a new storage unit and Ambrosio nailed it. He asked me the right question from the beginning: "what do I need to do today". He made the experience quick, childproof, giving me all the information I needed without wasting my time. And he set me up on the app for future visits. Well done.
Leyla is awesome! I went in to get information on renting a unit and she was very thorough and answered all of my questions. Her positive attitude and fun sense of humor made this experience smooth! Clean facility and great employees! Good job Leyla, hope your management sees this review 👍🏼
Ambrosio was perfect and excellent customer service!
Akara and Ambrosio were amazing and extremely helpful. Getting our storage was a breeze.
Awesome. Leyla was super helpful and helped me move right in smoothly. Definitely recommend this storage facility!
Leyla & Ambrosio 🤗 thank you for the wonderful customer service it was over the top 🤗 these two employees had the best personality’s and knowledge on the whole facility and units that where available for us .Leyla walked us to several Units and was very thorough on our options 🙌 Ambrosio even took extra assistance and helped me with setting up the convenient app thank u public storage & kudos to having great employees 🤗
I like this public storage very much. Very clean and organized. My first day was so smooth and enjoyable. Layla and Ambrosio in the office were super helpful. These ladies were really nice and patient and helped me to find the unit I need. I had a great experience here and definitely recommend this public storage.
I have been a Public Storage customer for several years and I have never been so happy to deal with an employee of theirs until now! Ambrosio is by far the BEST EMPLOYEE I have ever done business with at the Riverbend Rd. location in Huntington Beach!!! He was EXTREMELY helpful when others in the past were not at all. He spent the time with me that was needed for me to feel comfortable about what was happening. If he is not already a manager he DEFINATELY should be!!! Thank you Ambrosio!!!!
We have been looking for a new storage facility for awhile now and today we finally decided to move to a new facility. Layla was great. A few minutes after I arrived another customer came in to rent a unit. He seemed to want to jump in front of me but Layla kept her cool and let him know she would show me a unit first since I arrived first then she would show him a unit. He didn’t seem happy about her decision to go with who came first, but she was very professional about it. Thank you Layla!
The Public Storage on Riverbend, Huntington Beach is a great place! The staff, Ambrosio is very nice, friendly, courteous, informative and super helpful! He has made our move-in a pleasant experience!
Ambrosio is the goat. That is, the greatest of all time. In fact he is so transcendently amazing it was a literal necessity for me to write this review gushing about this young man. He is fair and patient, knowledgeable and capable while being confidently communicative for the entirety of my needs. He helped me out in a manner I could not fathom being done any better and must ABSOLUTELY MUST get a raise. Honestly made my unit resize experience a breeze!!
Ambrosio was very helpful in providing a great solution for our move!
Leyla & Abrioso were very helpful with my reservation upgrade! The process was smooth and quick 👍🏼
Searching for a storage unit can be stressful, but Lelya was super helpful, knowledgeable and friendly in signing us up for a storage unit. We would highly recommend Lelya and public storage.based on our experience. Gary and Gina Green
Leyla she help us on the first day. She showed the unit to us and sold a lock to us. She was very helpful and friendly.
I came to look for a space to rent and I got all the right information and Leyla help me and ambrosio they were very good I got my unit 5 stars
Friendly and helpful Ambrosio
Ambrosio was a delight. Even though he was slammed he was polite and patient with me. Thank you Ambrosio
Ambrosio has been very helpful and is very sweet
Leyla y ambrosio Buenas personas y un buen trabajo gracias por toda su ayuda muy contento con el servico.
Ambrosio was an amazing help in helping choose the right unit that best fits my needs
Ambrosia was great. Super easy!
I can’t put into words how awesome and smooth my renting experience was with Leyla De La Cruz. She is the best! She is also gorgeous and easy on the eyes.
Ambrosio was amazing with helping us determine the perfect size unit for our needs. He was very proactive with his questions before guiding us through what would work and what wouldn’t. The cherry on top was his infectious personality that made the entire tour humerous and inviting. Thank you Ambrosio!!!
Ambrosio helped me rent out my space. Super informative and patient with showing what was available. Even tried to help with finding the best deal at the storage space. Thanks, Ambrosio!
I wish I could put more stars for Leyla the service I received by Leyla was worthy of 10 stars!
Great service from Ambrosio and Layla, thanks for your help!
Very nice place. Clean and high tech
People are friendly and service is fast. Thank you Ambrose and Leila!
Ambrosia is very nice and helpful, very detailed. I’m very happy with my rental here and recommend to everyone
I came in Thursday on a rainy morning, and She took me to see three different storages, she was so patient me and Sweet, even though we both got soaked. I recommend this location.
Ambrosio did a fantastic job! Very thorough!
Ambrosio is amazing, he is kind and helpful! He is 10!
Ambrosio is nice person , professional service,
Thank you Leyla for your professional service! 5 thumbs up.
Staff were helpful, informative, respectful. so I'm going to be switching my public storage to this one
Ambrosio and Leila gave me all the good information and they were friendly 5 Star
Ambrosio was amazing so helpful and we got all we needed
He' a great person. Ambrosio thank you very much. The rental was so fast! Only a few minutes.
Ambrosio was amazing and super helpful and amazing I had great conversations with them :)
Ambrosio & ackara are the best
Ambrosio was awesome! I’ve never rented a storage unit before and had many questions, and Ambrosio answered all of them thoroughly and was very patient with me!! He also checked to see if their were any specials we can take advantage of! He made sure our access codes worked and that we were able to lock and unlock the lock!! I highly recommend Public Storage and Ambrosio
Just had to get my lock replaced last minute and had great customer service! Thank you Ambrosio!
Ambrosio and Juanito were amazing. Thank you!
Ambrosia was amazing, that’s for amazing help!! Highly recommend
Thank you, Tina, for your excellent customer service. 👏
Your rental office representative, Tina signed me into a new unit today She was knowledgeable and professional in the whole procedure. I was in and out in a short time and was reminded of insurance, hours, hazardous materials and other items that may not be stored.
My experience was a pleasant time.
David did a great job. I almost didn’t rent here but he did a good job convincing me
Awesome experience, Ambrosio was fantastic!
Our time with public storage was great Ambrosio was very helpful and went above and beyond for us! We were sad to leave but moving made it imperative
Ambrosio was awesome!! Highly recommend if you need storage!
Thank you for everything, Ambrosio!! Made a stressful day easy!!
Ambrosia is the best the property is super clean. So patient helpful and efficient.
Ambrosio was very helpful.
Claudia took great care of my 4 year old twin boys while Ambrosio expedited the move in process as quickly as needed. Much appreciated!!
Thank you Ambrosio for helping us move in quickly and efficiently. Super friendly and informative! Very clean space.
Ambrosio was amazing, I was not in the mood with the heat to shop for a storage today. Ambrosio was so professional and yet she made the tour fun! She was the cool breeze I needed and made it so quick and informative I signed up for a unit same day! Thank you Ambrosio for working today!
We just transferred our stuff from a larger unit to a smaller one. Ambrosio was extremely helpful throughout the process. Thank you!!
Public Storage rep was great! Super helpful making the rental process wonderfully easy.
Ambrosio was awesome! Helped us with trash and was super kind.
I have to say that Tina @ 8885 Riverbend Huntington Beach ca. is a team player. Always very helpful and eager to assist with any problem with a smile. I always see her busy working either with customers or on projects. I will stay loyal to PS as long as Tina is at the helm! Corporate is very blessed to have such a motivated, smart employee. Thanks for creating an all around positive environment!
Im giving the employee Tina a five star review. She was super helpful on giving information and guidelines. I really appreciate her listening.
Ambrosio was amazing was helpful and understanding was going thou a time and his great positive attitude and always a great smile appreciate you bro take care
Do not rent from this public storage they will,00 rip you off and steal your stuff. I made the mistake of renting ba unit there and my stuff got stolen from the storage. They broke into the storage and stole my stuff. Don't Rent From Public Storage. Watch out for the manager she is scandalous , they owe us $15,000, for the replacement of dj equipment and CDs and kitchen appliances, . Don't Rent From Public Storage. They are not a good place to rent from..
Great experience with Ambrosio!
Ambrosio helped us out alot today! We were in a rush but he helped us before they closed 👍
Good service this storage also Thank you Ambrosio this guy from the storage is a good guy with the best costumer services, thank you for you patient and kindness.
Best person u can every meet help us out above and beyond
I arrived on the move-in date and the unit was different than advertised. I had noticed the email I got, after signing up, said stairs and I called and left a message for them to get clarification since what I clicked on did not say stairs. They never called me back. So, I arrive today and go with the worker to the unit. It’s a walk up, which I have never seen at public storage and is a definite deal breaker. I was with the worker, we never went up to the storage space. They said they will not move me to another unit nor refund me for the never move in or the lock (that I never needed or even less saw).
My bank will refund it, of course.
STAY AWAY FROM THIS LOCATION.
Very expensive. My unit is 10x20 which started at $375 a month then second month went to $425 and now 6 months later with only a 1 month notice they increased everyone's rent by 30% so I am now paying over $500 a month.
John was amazing! We had to move stuff out because our home was being fumigated. I had problems with my access code and was in a hurry. JOHN was able to help me and made me a new code quickly. The experience was a lot better thanks to him and he was also very friendly. Thank you John!
This Public Storage is a well maintained facility. John is always friendly, courteous, and helpful.
Malísimo lugar no respeta horarios si dice que abren alas 5. Abren a las 10:00 am
Juanito chingon! John was very helpful, thank you.
Good service from John. Real funny and helpful.
John was a great and great looking guy!!!
Awesome, couldn't ask for better!
Thanks you guys
John was incredibly helpful and understanding while trying to figure out the steps to empty and close my father's storage unit after he passed away. Thank you so much John.
Ambrosio was fabulous! So informative, friendly, and personable. I was very happy with my experience, and I am grateful Ambrosio was here to help! Definitely recommend
Ambrosio, y Anabel. Perfecto servicio muy amables gracias
Ambrosio and John were awesome!
Good little spot. Dawn and John are great.
Ambrosio and John were so kind and considerate, answered any and all questions to the best of their ability. I really appreciated their help!
Ambrosia was excellent in making everything quick and easy. Great job!!
Having to move and the helpfulness of John was extremely helpful and the process was so smooth. I'm so grateful ❤️
Excellent service Ambrosio!!!!
We moved one of our clients out from this storage today and have been here multiple times before. Every time we come we have no complaints or issues accessing the facility and our unit. The place is well maintained, clean, and the staff is always around and helpful. John, the manager, had to help me with cutting the lock off for our client and did that for us with no problem. He informed me what form to give to our client when they were out of town and they needed to authorize for John to cut their lock. John communicated well with me and them to get this taken care of. Thank you John and all the staff.
John was a tremendous help yesterday in moving out of our unit. He was quick to offer a cart and helped us clean up a mess we made. Thanks, John!
Although I wish there was more access to units beyond office hours, I wanted to leave a review about the wonderful service John provided. While loading some items, a glass container with buttons in it fell and broke. John was so quick to offer to help with the clean up and even took the time to help me save some of the buttons. He was an absolute delight to work with and I value the time and service he provided during my visit.
John was amazing today! He made swapping to a larger unit so easy and had suggestions that really solved our problem. I really appreciate how friendly and easy to work with he is!! Thank you!
Closed on New Years Day with NO GATE ACCESS. I understand not having someone in the office, but what is the point of locking all of the gates and not allowing anyone in to have access to their units?? Causing us to pay more money to rent a truck for another 24 hours simply because they turned off access through the gate?? Makes no sense and is extremely inconvenient and off-putting, terrible first impression.
Ambrosio was a big help and explained everything well. Also was quick with service and showed me the app! Thank you!