Nathaniel was very helpful, now I can organize my house.
Nathaniel has been very helpful with storage details and it has been a very smooth rental experience. Thank you
Highly recommend!
Outstanding customer service at this location!
Nathaniel goes above and beyond to make sure your experience at Public Storage is great!
Had a great experience at this location, Nathaniel was super helpful and very kind, even when I felt I was probably asking super basic questions.
Nathaniel is a very helpful person answers all my questions and always on top of making sure our storage units are safe and secure
Nathaniel couldn’t be any better. He is a fantastic manager. Property looks clean and feels safe. Nathaniel was able to discuss all my storage options to find what suited best for my situation and didn’t rush me through the process. If you need a clean and secure storage space, you found the place.
Nathaniel was very helpful as I was emptying my space.
The manager super professional… congratulations for this service.
I went here this past weekend to rent a storage unit. Nathaniel was efficient and accommodating. Overall, a very pleasant experience.
This storage establishment is truly one of the best ones around! I have had many throughout the years in various cities throughout Southern California and Stor-It-Self Storage is on top of their game. Great pricing, top tier security, awesome units and superb customer service!
Great property! Thank you!
Nathaniel is another excellent staff member, who is willing to explain in detail all the questions you may have.
I strongly recommend this location and especially to Nathaniel., he is the person to look forward to rent your storage
A 5 star 🌟 for him and this location.
I needed to look at a smaller unit and Emerie was more than accommodating, very professional and personable.
Thank you for all the help Nathaniel 🙏
Nathaniel was very helpful in explaining how the system works. Thank you.
Jim was very helpful and informational. He took his time to explain everything and answer any questions I had. The location is well protected, clean and spacious. Easy to access your unit while keeping others who don't belong in that section out. Affordable prices & deals available.
Pretty sweet service, Nathaniel was very helpful and very knowledgeable. Answered all my questions. 10/10
Very helpful and calm with me I had a good time here and I was able to do everything without any friction
Christopher and Nathaniel offer the best service
Thanks Bianca for all your help with the move in. Thanks for showing me how to use the app very helpful!!
Everything was neatly arranged on the shelves.
Helpful employees improved the experience.
Chris es un excelente empleado me ayudó en todo y me explicó todo muy fácil
Gracias
Christopher was a great help when I was there. Great customer service.
Thanks for all your continued help Christopher
Almost had to go home mad as a hornet until Nathaniel was able to explain how to get the gate code on the app.
I had a storage unit at this location for over 10 years, and the experience was consistently excellent. The staff, especially Nathaniel, was always incredibly pleasant, professional, and polite. He sets a high standard for customer service and professionalism, and it truly shows in the way the facility is managed. If we still lived in the area, we wouldn’t think twice about continuing our storage here. Highly recommend!
The facilities are both well maintained and clean. Nathaniel, who walked me through the facility and answered all of my questions. All in all a quick and thorough handling of my storage needs.
Nathaniel was very pleasant and patient.
Thanks Nathaniel for all your help
I found Nathaniel was very helpful with answering my questions at the Downey locations.
Christopher and Nathaniel, thanks for your continued help and great customer service
Nathaniel helped me at both Downey locations.
Christopher was great at explaining everything, great customer service skills and very informative. I’d recommend going to him for any questions or assistance.
Unfortunately my storage was broken into a few days ago but Nathaniel and Denise have been super helpful. They have done so much more than to make sure that I feel secure that this situation won’t happen again by working with the police and changing my personal information. I was skeptical about staying here but the security that they have been giving me and the reassurance that my belongings will be safe have made me happy about staying.
Two times I incorrectly locked my storage and both times Nathanial called immediately to let me know he secured it with there which only could acess the combination. Very good, reliable customer service. I am grateful, glad I chose this place.
I like how clean the place is kept, Thanks Christopher, he's always working keeping the place up.
Nate provided great help with my storage and payment . He’s amazing ❤️❤️❤️❤️
Nathaniel is always very helpful
Nathaniel was very helpful and saved me from a conference call!😊
Nathaniel was great very happy with theservixe he provided here.
Managers Christopher and Nathaniel are amazing, super helpful. Thank you guys.
Great help from Nathaneil really easy to get a unit
Awsome storage unit service very polite super happy very clean
Nathaniel is very helpful
Nathaniel has provided excellent customer service you help me in a time of need I really appreciate his help
Nathaniel has been helping me when I've had any questions or any isuues.
Nathaniel is a great staff member! He is very friendly and helpful and seems to enjoy his work.
Nathaniel, he is very nice person very patiently helped me with all my questions and concerns about my registration. Very thankful to find a person like him. :)
Nathaniel provided me with excellent customer service. He is totally prepared to assist customers with whatever questions or issues they may have. Thanks Nathaniel.
Staff is friendly and property is clean
Great experience with Nathaniel helping me clear my sister’s storage unit after her untimely passing.
This was a very nice experience, and the person that helped us,Nathaniel was very nice and helpful,disurves a raise, thank you.
Nathaniel is the MANNNNN!!!!!! See him for all your needs.. 5 stars!!!!
Once again Nathaniel did a great job in assisting me get to the right people to resolve an issue. It worked out fantastic, thanks to Nathaniel's help!!
Shout out to Dana for helping me rent a storage unit! She was extremely helpful, kind, and understanding to a first time renter like myself. Thanks again for your kindness and a great experience.
I called Public Storage with a bunch of questions, and Dana was incredibly helpful! She was patient, knowledgeable, and took the time to explain everything clearly. Dana made sure I understood all my options and gave me great advice on choosing the right storage unit. I felt reassured and well taken care of, all thanks to her professionalism and friendly approach. Excellent service!
Nathaniel was very pleasant and informative and I appreciated his help as it's my first time storing.
Nathaniel was very helpful in finding the right space for my needs.
Dana is so amazing! Best assistance and best location. Highly recommend!
Nathaniel and Dana were helpful while I was here with the cart and cold water in the office.
Nathatiel was very helpful & courteus always willing to help 🥰
Nathaniel Dana love there work the girl is really nice and she helps out wen need it thnk you for does workers
Dana is always so helpful great customer service
Nathaniel was super helpful in helping me find my unit and explaining the procedures for moving in. I’ve returned to this facility because of the cleanliness and convenience I experienced here 37 years ago. It is still clean and safe with the access codes and security measures in place. I highly recommend it.
Great Public storage Facility ! No complaints
Great customer service on site. Highly recommend!
Nathaniel was so nice and helpful!!! Customer service was superior!!!
Dana helped me out great customer service
Went in with my husband and we were clueless to what size storage we may need - Dana helped us and she was awesome. So helpful and so patient!!!
Nathaniel took the time to answer all of my questions and help me understand what the best options would be for me! I would strongly encourage others to inquire with this location for storage needs!
Great service by Dana thank you
Nathaniel at Public Storage in Downey provided exceptional service. He was incredibly knowledgeable, patient, and went above and beyond to ensure my needs were met. His professionalism and friendly demeanor made the entire process smooth and stress-free. I highly recommend Nathaniel and Public Storage for anyone in need of storage solutions
It's my first time storing and Nathaniel was very helpful.
Appreciate this place. Need to fix some automatic pay issues on the app, if we turn off auto pay it should not be allowed to extract from our bank account. Ran into some discrepancies with double payment and it was almost a hassle to retrieve those funds back.
Had Public Storage for 5 years. I’ve never had a problem in that entire time. Nathaniel was very helpful and courteous and was always able to take care of anything. Thank you so much Nathaniel!
Dana was as a sweet as pie. She helped me get the storage and upgrade the size at a reasonable price
Nathaniel was very helpful in the office this is my second experience with him and it has been A+ we need more customer service rep like him he’s very patient and don’t mind you asking questions over and over again Thank you Nathaniel
Dana, was super helpful and took the initiative and time to show me around to different units so that I knew all my options. Very helpful and even followed-up!!
Dana's customer service and professionalism was outstanding! She made everything so easy to get done! I feel very comfortable storing my belongings here.
PleasanT Service and crew of Nathaniel
Nathaniel made the process of getting a storage unit very easy. All terms were explained and the unit was clean. Thanks!
I was helped full service
Nathaniel is the best, friendly and always ready to help and guide.
Great place, Dana was very help and her customer service was on point.
Very friendly staff. Went in asking for help trying to get storage and a worker named Dana was very helpful and friendly👍🏻
My experince was excellent with Nathaniel the manager. Very helpful in an unexpected crisis and walking me through what I needed to know.
Big THANKS to the gentleman managing this location one of the most professional people I have seen taking pride in his work and it shows throughout the clean facility.
Extremely Helpful and welcoming thank you for help!
Jose S.
Nathaniel was excellent. He was so helpful to me. I am so grateful. Smiles.
Nathanial has excellent customer service
Nathaniel was Great with setting up my account!
Nathaniel and Elizabeth were very helpful.
The attendant (Nathaniel) on site was extremely helpful and delayed the rent increase for 6months! Great!
Nathaniel was very helpful with the app and finding the space.
Jennifer was very helpful
I am a first time Public Storage customer. My experience the minute I walked into the office door was unexpected. Nathaniel greeted me and my husband and was so informative, friendly and went above and beyond with impeccable customer service. I have to say Public Storage or any place should feel lucky to have employees who love what they do and its apparent. What a great experience.
My experience with Public Storage was as smooth as it could possibly be. Nathaniel, the gentleman who assisted my wife and myself, was so thorough and explained everything without rushing and totally made us feel at ease. I would definitely recommend Public Storage and would use them again in the future
I was in desperate need of storage and Nathaniel was so very polite and patient. The unit was the perfect size.I appreciate all the help.
Nathaniel was very helpful with getting me through the erental process when I had questions, would give ten stars if I could.
Today I went to get something from my storage and unfortunately got there right at closing but thank god Angel was still in the office. He wasn’t supposed to open up for me but he helped me out. I appreciate kind people like him.
Angel is great!!!
Kind & cooperative!!! Customer oriented attitude!!!
Nathaniel was very helpful in getting my unit door secured for my move in.
Very professional n helpful
Nathaniel is amazing and extremely helpful. Clean spaces and great customer service.
Linda was great help with my storage.
Nathaniel is very polite every time I talk with him !
It was a pleasure being served by Nathaniel! He has excellent customer service. I couldn't have asked for more! YOU ROCK 🤘🏽
Nathaniel was very polite and helped me get the app set up for my account.
Nathaniel was very helpful, show me the right storage for what we need, and explain everything very clearly.
Nathaniel was very helpful walking me through the process.
Nathaniel was very helpful and very friendly.
nathaniel was amazing! so helpful and informative, im glad I went there!
I just came in to get a storage unit and it was a great and simple experience. Nathaniel helped me out and was very polite professional and helpful answering all questions I had. Place is clean and safe. I would highly recommend this place!!! Thanks Nathaniel!! You rock!!!
Nathaniel really helpful walked me through every step answered all my question real friendly i truly well tell others about this place so helpful
Well my storage got broken into and the insurance didnt help out at all
I always have perfect service with Nathaniel.
He was very helpful and friendly , also the best is PROFESSIONAL! Thank you for your good service Nathaniel
Alex, excellent customer service, very detailed in showing us the works.
Nathaniel was extremely helpful, knowledgeable, and extremely courteous. Exceed my expectations for service.
Nathaniel was extremely helpful with managing my account.He gave me helpful advice and was very friendly
Nathaniel is great at what he does it's a blessing to have great working that love there job 😃
Great experience, Nathaniel very kind, helpful and courteous awesome service thanks, very satisfied with every step that was taken to secure our precious items we stored at Public Storage.
Thank you for making my storage experience a very positive one. Hiring Nathaniel as your Customer Service Rep, is the BEST decision you've made! His knowledge and courtesy is exactly what we need more of. Thanks to him, I remained a client for as long as I did. I highly recommend the Bellflower location in Downey, CA for your storage needs.
Nathaniel, was great.. very very satisfied . He explained everything. Very grateful...
Nathaniel was very helpful and professional with any question I needed answered, as well the environment area was nice !!!!
My experience with Public Storage is outstanding 1 moving is never easy and sometimes storage is necessary.
Nathaniel is an expert at making sure everything is clean Tip-Top shape accessible he's very kind resourceful on time for his lynch breaks by the clock on the door. He answers questions, offers suggestions, he's extremely efficient and that's Nathaniel, consistently energetic and quick on his feet. He walked me through the app and that's great for me at my age! He keeps everything up nicely the restroom is always clean thank you for having Nathaniel at Public Storage Downey Bellflower Boulevard
Great customer service! One of the more pleasant experiences I've had renting a storage unit thanks to Nathaniel.
Nathaniel was a great help,very nice and pleasant
Nathaniel gave great service he went above and beyond.
Nathaniel is very knowledgeable, it took me less than 30 minutes to get all the info and my storage. I recommend this place, no hustle
Nathaniel was super helpful and so friendly. His customer service goes beyond these 5 stars!!
Nathaniel Has Been Very Helpful With Whatever I Need Very Nice Young Man.
Ieda was extremely helpful. Would highly recommend.
Great customer service from Nathaniel! He was extremely informative and patient in addressing my storage needs. Update: I sought to transfer into a smaller storage unit and Nathaniel was extremely helpful in reviewing my transfer needs and made the process seamless.
Nathaniel is polite and capable! Very organized!
Hi I want to tell you how nice Nathaniel is he’s great he always took care of me I’m a little on the older side and he was so kind to me this is a great place to have your storage at anyone is really lucky to be here thank you very much is Carol Holliday
Went in with questions about renting a unit and Edward was incredibly helpful & friendly. Great customer service!
Edward is very friendly and helpful, great customer service!!!
Came to check out prices and Edward was friendly and helpful enough as to show me some units that could accommodate my needs
Nathaniel has been the most courteous person, I have ever met; he has helped me in all my difficulties. Love this Public Storage, prices are amazing compared to other storages. I highly recommend it. Ask for Nathaniel 🌟🌟🌟🌟 🌟services.
Lena gave us amazing customer service. She was so nice and helpful and made sure she found us a unit that we wanted. I think she has literally given me the best customer service I’ve ever had. She was quick and very good at explaining.
Nathaniel keep this place spotless! He’s super nice and I always feel safe knowing he’s around. He’s the nicest and very profesional.
Went to the Public Storage Property it wan very clean and organized. Ieda was very helpful and welcoming. I will recommend to everyone.
Nathaniel at the Downey Public Storage also gives excellent service to the customers!!!! Facilities are always clean and maintained well. Carnel Anderson
Great service. Quick response by ken and took care of all of our needs in a timely manner
Ieda Was So Helpful With My Storage Needs..Would Recommend To Others Thank You
Ieda was very accommodating and informative, definitely recommend this place and feel good about storing my items here.