Public Storage Self-Storage Units at 12245 Woodruff Ave, Downey, CA
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 71/moSmall 5'x5'
$ 71/mo $94Best Price Label1 unit left!
- Inside unit
- 1st Floor
5'x6'Online only price$ 81/moSmall 5'x6'
$ 81/mo $108Best Price LabelHurry!
- Inside unit
- 1st Floor
5'x10'Online only price$ 103/moSmall 5'x10'
$ 103/mo $137Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 104/moSmall 5'x10'
$ 104/mo $139Best Price LabelHurry!
- Outside unit
- Drive-up access
9'x20'Online only price$ 133/moParking 9'x20'
$ 133/mo $177Best Price Label1 unit left!
- Uncovered parking
6'x14'Online only price$ 166/moMedium 6'x14'
$ 166/mo $221Best Price Label1 unit left!
- Outside unit
- Drive-up access
10'x10'Online only price$ 181/moMedium 10'x10'
$ 181/mo $241Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 277/moLarge 10'x20'
$ 277/mo $369Best Price Label2 unit left!
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Downey
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Downey Storage Units Near I-105 and I-605
Storage units in Downey are conveniently located off of I-105 and I-605. Visit Public Storage in Downey for indoor storage solutions and outdoor storage solutions in a variety of sizes to help you get organized.
Small Downey Storage Units
Residents in Downey, as well as the surrounding communities such as Santa Fe Springs, Bellflower and Norwalk, will find a 5x5 storage unit at this location is the perfect place to store seasonal clothing and a few boxes of household items throughout the year.
Whether your summer vacation involves the mountains, the lake, or the beach, a 5x10 storage unit can hold camping gear, skis, mountain bikes, surfboards, and boating equipment during the off season.
Medium Downey Storage Units
Finally decided to convert that spare room into a home office or yoga studio? Our 10x10 storage units are ideal for getting mattresses, chairs, couches, and appliances out of the way so you can feel free in your space.
Large Downey Storage Units
For large hauls, renovations, and moves, we also have 10x20 storage units that can help you stay organized during those transitional periods.
When you're done storing, it's easy to get to Turnbull Canyon or Knott's Berry Farm, where you can blow off some steam and enjoy an adventure-filled afternoon with the family.
Use our eRental program to book a contactless move-in to an indoor storage unit or outdoor storage unit of your choice today.
If you're still looking for a self storage solution, we also have storage units available nearby at Bellflower Blvd or Bermudez Street, so don't forget to check them out as well!
At this Downey Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 456)
Thanks Christopher for lowering my rent!
Appreciate the patience and kindness of the manager Chris
Christopher, the manager, is super helpful and informative. Made finding a unit hassle free. Definitely recommend going to him with any questions.
Rented a space here not too long ago, Christopher really went above and beyond helping me get the right space and made a first time storer like me feel at ease. Thanks for your help!
Jen who is the manager if this location was so helpful and courteous. She even came by and helped me clean up some of the trash I had which saved me a trip and lots of time taking the trash myself. She did this out of pure kindness and all with a big smile. I would DEFINITELY rent here again and recommend this facility highly. The security is also excellent here.
Angel helped me out on my account that was passed due. Very helpful thank you!
Christopher was very helpful patient I was really impressed great service!!!!!!!
Christopher is a great manager at the public storage at woodruff location he always makes sure that customers are well taken care of and keeps the property in great shape I'm glad to be a tenant here.
Christopher is always such a big big help.
Huge shout out to Christopher for keeping this facility safe and clean and always helping with any questions and concerns I may have.
I just rented a unit last week and I needed a ladder to access the top of my unit and Jennifer was more than helpful in assisting me, I felt really welcomed by her friendly demeanor. I feel valued at this place🙂
Very nice place, well kept. Christopher was helpful and professional
I recently purchased storage space, because I was in need of extra space, and Angel at the front desk was very helpful, friendly, knowledgeable and professional with helping us choose the correct size and something that was in our budget. Angel also helped us & showed us about the app to install on our phones and gave us a quick tutorial on how to use it. I highly recommend this location if you need extra space & recommend Angel.
Met Jennifer today at the office. She was super nice, knew her job very well and answered all my questions. 10/10
Thank you so much Jennifer! You were such a life saver helping us sort out combining 3 storages into one to ultimately save me time and money! You are a delightful asset to Public storage! I hope they know fortunate they are to have you!
I visited this location and the property was clean even more so I was amazed at the welcoming service I received. I spoke with Jennifer she was very nice, helpful and answered all my questions.
Great location and Jennifer delivers excellent customer service!
Jennifer is awesome, very helpful and knowledgeable. Thumbs up 👍
Very good costumer service
Christopher was a exelent help and kind no hassle take a huge amount of time to walking through the process even though is not he's store. Great job Christoper.
I know it’s been almost ten years but my experience with public storage in my opinion was not that good one employee who used to word there named Regina would give me a hard time would threatened me on locking the unit I would also try to talk to her because I lost my job at the time and would not want to assist me in overall they need to get people who are more courteous and helpful
Christopher was extremely helpful in assisting me with my storage needs (during a hard time). The facility is clean and well maintained, I would highly recommend it to anyone in need of a storage place. Thank you!
Just moved into my new storage, just want to say that Christopher was amazing an helped me beyond. As soon as a large unit was available he called me an within minutes it was a done rental. Thanks Public Storage for having such professional personal working for you!
Encontré aquí una persona amable y profesional.
Chris always provides excellent customer service
Thank you Christopher!
Michaela was so knowledgeable and saved me money
Been some time now !! I want to thank you Christopher with the best experience on finding the best storage unit for my father and I super clean facility awesome customer service 😀
Thank you chris for the great customer service
Just wanted to stop and leave a quick review, Alex is great! He's always willing to help and very attentive. We definitely feel good about storing our stuff here.
We had a great service at the public storage Christopher is amazing 👏 he helped us with everything, explained and gave us a tour of the place. Come and get your storage spot and ask for Christopher.
I just had the best most helpful customer service I've ever experienced at a Public Storage, Christopher you are the go-to man! You went above and beyond expectations. Thank You for all your help, me and my husband really appreciate you!
Christopher es muy bien
As a public storage customer, I have to say Christopher has maintained the facility impeccable. Best I’ve seen in years!
Hats off to the amazing management here ! Christopher really helped me and went above and beyond to make sure I was able to have a great experience here while storing my extra things. He explained everything clearly and concisely. He definitely knows his business inside and out. I will continue to come here and recommend to friends and family thank you
Christopher was an amazing help He is very knowledgeable and professional. Property is very clean and the prices are great.
In Downey on woodruff Christopher is always helpful and try’s his best to find a solution!!
Alex and Chris have been nothing short of amazing during my time at Public Storage. I’ll be back when I need some help again!
Christopher is such a great help. Helped me with my storage space super informative. Thanks for going above and beyond.
I only needed to rent a unit for a couple months while I was in between living situations. The manager, Chris, was always had a great attitude and was extremely helpful. Hopefully I won't need to rent another locker anytime soon, but thanks for making it easy Chris 👍
Really good service from Mr. Alex every time I’m there kind and very polite
Alex was super friendly and very attentive
I've been using public storage for a couple years now and many employees are good and get the service done but not above and beyond. Recently I was helped by an employee named Chris and I have to tell everyone. He helped me the best he could and he made me feel like I could stay with Public Storage for many years to come. His customer service was exceptional.
very good service for Christoper
Friendly and helpful service. Regular office hours. Amazingly long hours for gate and unit access (6am-9pm); accommodating to anyone's work schedule for access.
Best experience ever. Christopher was great from begining to end. Couldn't be happier that I chose this facility. Thank you Christopher. 🌻
Was helped out by Edward, very nice and professional service!
Had a very good experience here. Came to look at storage rooms and Edward was very nice and helpful. Great customer service from this location.
Christopher is an amazing property manager. Helped me today and went above and beyond to ensure I got what I needed, thanks Christopher
Christofer es Increible muy amable y inteligente tienes todas las maneras posibles para ayudar a las personas que vienen a su oficina con mucho conocimiento no es arrogante muy humilde y se pone de parte del cliente para tratar de acompañarlo en sus dificultades personales excelente persona muy positivo les recomiendo que vengan a public storage para que obtengan la misma experiencia que yo no sé van a equivocar no sólo una vez siempre igual la misma personalidad gracias a public storage y su equipo que sigan trabajando duro para tener un excelente servicio bendiciones a todos 🙏💯💯😀
Had a very good experience here today with Edward. This is the second time my husband and I have used this location for our storage needs. He was very detailed and answered all of our questions. We live 20 miles away and took the drive to store our stuff here again. And would hands down recommend him and this Location to anyone. Thank you again for all your help.
I would like to say that my experience at the Downey Public Storage Office with Mr. Alex was a very very pleasant one, Mr. Alex was very professional well spoken very nice and courteous his customer service was very outstanding and what I really loved about his customer services was the fact that he gave great eye contact with me to let me know that he was very concerned about my concerns and cares of my services and my transactions, Mr.Alex is a very great outstanding customer service representative and I would recommend anyone to use the services at the Downey’s Public Storage Office May God Continue To Bless You All
I have been storing my personal belongings at this facility since 2015 and am extremely pleased and satisfied with all services provided. I have always found this location to be safe and clean. I have no complaints whatsoever. I am particularly impressed with the professionalism and helpfulness provided by Christopher. He is friendly, knowledgeable and always ready to assist when needed. He has always displayed excellent costumer service and is a great asset to this facility.
Ieda , great customer service, felt welcomed
Cristhoper muy buen trabajador
Christopher is a great help
IEDA provide me the greatest service ever at Public Storage highly recommend this location great service and help
I've been to a few places but after visiting this place, I made my choice. Not only were the employees informative and professional... they were friendly and very helpful. They made me feel like we've been friends for a long time...im sure my property are in good hands
Christopher at the from desk was and is very helpful answered all my questions.
Christopher took the matter of resolving my billing so personal. He took action and helped and waited until I called my bank. He was able resolved the issue. I’m from Kansas City and his California public storage took care of everything needed. He called back to Kc office and things were able to be discussed and handled. Thank you Christopher! Just loss my grandma, this brings me comfort to help healing. Thank you. Happy new year
Came to visit recently and my experience was great! Ieda was extremely helpful and informative with the unit that benefits me and my family. I will definitely recommend this facility!
Hey, I went to the storage to rent a unit, spoke to Ieda and she was amazing.
I give this location 10 stars. Specially to Aida, she is very professional, kind, helpful and not to mention her sales pitch, "10 stars all around"! I returned back to this location and rented 2 other units solely because of Aida's professionalism and work ethics.. Thank you Aida!!
As a regular public storage customer I can state this is my favorite location to date. The facilities are always impeccable and the manager Christopher is very amicable and professional. Just look how clean he keeps the place 🙌
Christopher is helpful
Idea help me Whit the app thx.
Rented out a unit today and my experience with public storage was Great! Thank you for your Great customer service Ieda!
Awesome customer service with the manager.
Great experience. Awesome service by the manager. Great people skills & very helpful. Will definitely recommend to friends.
Christopher was very very helpful and made me feel comfortable in asking enen the dumbest question! Public Storage (Woodruff) reps are great but Christopher is one of the best and the patience of an angel. Thank you !!!!
Christopher is very nice and honest. This location is also is very clean. Definitely recommend
Christopher has Great customer service, very clean facility and very helpful.
Christopher so nice and service is great , n I've been with this storage place for 2 years now .
Came in to store asked about a medium size unit she was patient and understanding. I would recommend to see Ieda for any help you need.
Alex was very helpful and made the whole storage process very easy, I was surprised by the level of customer service shown by Alex and the site manager, the restrooms are very clean and the prices are below industry standards, I’ll be storing my jet skis for the winter and the whole process was so easy i will be using their services for all future storage needs
I was moving some boxes to my unit and was having issues with my keys. I knew I had no other alternative but to call a locksmith. All of a sudden Christopher showed up with a card to their locksmith. I was so happy Christopher was there. Not only did he give me another unit but he helped me move all of the boxes to the new unit. Although it was a very hot day, he did everything with a smile. To Christopher, thank you so much for all you did for me, I really appreciate. You are the BEST!
customer service was really good. very clean and fast workers
I Was looking for a storage In a short amount of time and I found this place it’s absolutely great Christopher helped me and walked me threw everything he was very professional and nice and fast , thank you Christopher for your help your amazing !
The staff was extremely helpful and helped me set up my app for touch less entry to the facility.
This place has been renovated, looks and feels a lot better, I like to mention Christopher is very attractive of the property and keeps it in very good shape
Es cierto q los dos primeros meses es free? O cobran la mitad?
This public storage is amazing. I came here and Christopher did an amazing job at walking me through my bad morning of loosing our storage keys. Thanks so much Christopher You are definitely an angel from above
This was a very clean storage area. The girl in the office was very helpful and nice. She got us the unit we needed in a short time. Thank you 😊
They layout is not comfortable at all. For bathroom or office it's long walk especially if you're at the end of the storage.
Awesome customer service! Yesica and Amelia were very helpful and courteous. Will come back again.
Buen servicio de yesica. Gracias
Muy buen servicio gracias yesica!
yesica was very helpful. truly recommend this location !
Thanks to Adrienne for help me and getting me set up with my storage today you where very helpful In my very best rocky voice “Hey Adrienne we did it”
Nice and clean
Yesica is always great help. And property is well maintained
Very friendly staff!
Yesica is very very helpful and her crew also. Very helpful
Juni was helpful and nice
I have a few units here and the property is always clean management is always very professional!
Yesica and Juni provide me with excellent customer service, property clean- thanks
Nathaniel was a great help, very informative, made sure he answered all questions and checked up on us to make sure the storage place was a good fit. Great customer service and great use of the app!
Good service,thank,you yesica!
Te siga nos dio una maravillosa atension
First time here. The associates were very knowledgeable and helpful in meeting my storage needs. Thanks Ladies!
Been here for a few years now and the property is great the manager yesica is always very professional and very helpful
Yesica is very helful super nice and runs a very clean property
Gracias yesica buen servicio
Yesica was excellent
Yesica was a great assistance! Very nice property as well
Yesica was awesome 👏
My mom just rented a unit here and said the women in the office was extremely helpful, i believe her name was Catalina, thank you for being patient and so explanatory with her. She left very satisfied with her service! 👍🏼
Great work yesica for helping me get a good size storage
Yesica always provides the best customer service! Thank you.
Was here a couple of days ago. Wanted to inform I was great impressed by the service and on how clean this place is.
Katherine Was very helpful today Best service
Yesica and Kim were absolutely fabulous and helpful!
Kimberly and yesica were great help
Yesica was a excellent greeter on what I needed for a storage unit on woodruff in Downey. She gave good deals on boxes which was perfect to get organized with my stuff . Great customer service and answer all my question on what I needed to know about the facility . Thanks again Yesica and keep up the good work .
Has been renting here for years. YESSICA has been nothing but a great help!! Great security too.
Yesica me atendio muy Profesional y el servicio fue rapido
Great help at the front desk when I needed help with my storage this morning thank you yesica.
Thank you yesica for all your help your property is great
Helpful and Professional staff
I had wrote a previously review giving a one 🌟 because of being charged late fee during this pandemic. Well i want to revise and give them five 🌟 🌟 🌟 🌟 🌟 because they took there time to reach out and call me and help with the late fees. I appreciate it thank you so much. It means a lot to me during these times.
Buen servicio gracias yesica
Good customer service thank you yesica
Been storing here for a few weeks now and this place always looks spot-on clean. The manager Evelin helped me and she's Great!!
Yesica is a very nice girl. She is the manager at this location and she made sure my move in was as smooth as possible. Very clean place as well!
This place is clean!
mi segunda ves regresando aqui el personal es muy profesional
Very attentive for all our public storage needs thank you yesica
Good property to store at!
I want to right this review to let everyone know that this public storge is well maintained and clean all the time good job guys.
Me atendió Yesica muy amable y me supo explicar bien todo sobre el storage
Buen servico gracias
Very good customer service provided by all employees and the property is always spotless.
Yesica was very nice and helpful.
Always provides great customer service thabk you yesica
Muy buena oportunidad para compras
Yesica es muy Buena Gente. Y la propidead es muy limpia
Great customer service. Yes soca was very patient, friendly and helpful . Clean location. Highly recommend this storage location and great delas.
Property was super clean and the managers are super friendly!
Great property! Very recommended
Been At This Location A Little Over A Year Now. Anytime I Have Came Across An Issue With My Storage, Lighting, Locks, Etc. Ms Lovely Yesica Did Whatever She Can In Her Power To Help Me Out. I Definitely Recommend This Storage Not Only For Their Cleanliness But Also Their Professionalisms !
Evelina good service
The best service I have ever had for storages.
Good property to store at!
Propiedad siempre está limpia y el servicio de cliente es siempre muy profesional
Great service ... Highly recommendo..
Great service provided by yesica thabk you for making the storage experience as easy as possible
Yesica is a wonderful worker
awesome person Krystina working in this place , they actually what they are doing. 5 stars for sure!
Gracias a Jessica muy buen servicio
La chica que me atendió fue muy gentil y disponible en todo momento. I love this place
Buen service por yesica propiedad siempre esta limpia muchas gracias
tengo dos espasios aqui. la propiedad siempre esta limpia. y los trabajadores son muy profesional
Someone broke into my storage unit twice. I blame them for this because the person clearly had a key because my lock was still there. When I got the unit I just took the lock they already had on the unit and they gave me 2 keys. I still have both keys. my shoes are all gone, my luggage, all my electronics, and my dishes. I was already going though a financial hardship which is why I moved back in with my parents now I have to wait and see if the insurance will cover everything because they are asking for proof of ownership. I will be complaining to their corporate office.
Great customer service, nice and clean facility
Great customer sercice provided by all employees at all times. Property is always clean!
My husband and I have been renting in this storage for 3 years and Jessica has always been very kind and helpful to us. One of the reasons we stay here is because of the good customer service Jessica gives us. Thank you Jessica. Carlos Negron and Clelia
Yesica es muy profesional siempre me ayuda con cualqier pregunta
Buen servicio siempre por Jessica la propiedad siempre está limpia
I love how clean this location is! Thank you Yesica for all your hard work always willing to help.
Yesica always providing excellent service
Property is always clean. And yesica always provides great customer service. Always willing to help !
Clean public storage and always great help
thanks for the help sandra
I have my things inside and its clean throughout the place. I love yhe service of eing polite and understanding. The worker yesica is awsome and always on.top of things when I have a ?. I recommend this place to.anyone trying to.store their things temp. I will come back if I need more things put away..thanks team candy and daniel
Siempre la propieda es muy limpia y el personal es profesional
This property is very clean and they have always provided me with 5 star service. Highly recommended 👍🏼👍🏼
Yesica was very helpful with getting my second storage at this location thank you
I don’t store at this location but I always make my payments here and man, yesica and all the staff there are amazing always greet me with a smile.
Made a payment a couple of days ago. Yessica helped me. She was great. Answered a couple of questions I had and had a smile the whole time! Thanks Jessica
Yesica has been great since we got our unit shes gone above and beyond. We just love her public storage rocks!
Clean place, helpful employees, and the managers nice!
Yésica me ayudo mucho y es muy profesional gracias
Muy buena gente yesica me atendió muy bien
Yesica at Public Storage on Woodruff has always been attentive to our requests, courteous w\customer svc & helpful when information did not equal our own on the Public Storage website.
Yesica the manager is excellent with customers. Always attentive and ready to answer any questions. We definitely give her and public storage 5 stars!
sasha help me today and she was a wonderful person all the time thanks Sasha
I had a great customer svc experience with Yessica in renting a locker to custom fit my requirements. She was very knowledgeable understanding and very patient me. It was a pleasant experience in stressful times.
Jessica es muy atenta muy buena persona. Y la propiedad es muy limpia!
Recomiendo que renten con Jessica es muy buena persona
Made a payment at this location costumer service was very appreciated. Jessica is very kind and helpful
Muy amable yesica tiene muy buen servicio
Sandra was very helpful today with renting our storage !!
Buen servicio de la recepcionista andra
Yesica gives very great customer service
Great service from Yesica. Very respectful. Will recommend this location to family and friends
Sandra was a great help in helping us rent our storage gave us the best advice. Highly recommended
Sandra is very helpful and answered all of my questions. Great customer service 👍
First time renting out a unit, was a bit nervous! But Sandra helped me out a lot explaining the process and prices!!! Would definitely recommend friends here
El servicio de Sandra y de Jessica es excelente 5⭐️ El problema es que suben la Renta muy seguido🤔👎
Muy bien servicio de Yessica y Sandra cada ves que vengo
Very nice and supportive! I would recommend this storage space.
Half off doesn’t include lock, insurance and one time fees. They won’t tell you this up front so ask about the TOTAL amount on the day of.
Sandra is very thorough, professional and very helpful!
Yesica me atendio con muy Buen servicio muy recomendado gracias
Easy, fast, and straight forward. Every unit is a drive up, a HUGE plus. Not crowded. Awesome staff, especially Sandra! Five stars!
Sandra was great very helpful.
Very nice customer service. Thank you Sandra
Excellence customer service, very friendly & also really helpful. Thank you Sandra for taking the time to explain everything in details
Great costumer Services! Especially Sandra, she is very helpful in order to assist you to find best price for your storage
Sandra was fantastic!!! Great place todo business!
Rented a unit sandra was very helpful
Yesica es muy Buena persona te ayuda con cualquier pregunta muy atentamente
Convenient an accessible clean place great place to have a storage well managed by yessica
Sandra was amazing she had all the answers to my questions
Great customer service! Sandra helped me out and explained everything I needed to know. Would recommend this to friends and family!
Facility is clean, and great customer service provided by yesica she's awesome
Every time I come to this location all employees in office are very kind. Really great service
Yesica provided me with great customer service she is amazing at what she does if i can give her 10 stars i would. Anyone in need of storage come here and ask for her !
Just made a payment and Sandra helped us she has outstanding customer service skills
Yesica, Thank you For a great customer service, it was excellent and above my expectations. (This property is one of the cleaniest that I ever visit) . Thanks to you, public storage will still be our storage unit.
Yesica is a great manager at this location .she always welcomes people with a smile and great customer service
Yesica es muy amable,el lugar esta muy limpio y a un precio muy accesible
Best customer service in town. Jessica goes always above and beyond my spectation all the time Super nice person and keeps the place in exelent conditions.
Ruby provided great customer service answered all my questions very clean office and property. The unit was very clean as well.
The girl in the counter she was amazing wen I come to rent she give me best options then her manners was just top. Thank you Yesica
Great service provided by yesica
Yesica provides me with great customer service and property is a nice clean environment place. Very well recommend this location.
Yesica Great Rep.. is a great Manager
Jasmin was very helpful and courteous
Execelente servicio y muy buena ubicación lo que más me gusto en lo personal fue la atención por parte de Yesica muy clara y precisa su información.
Yesica provides great customer service. Great property cleanliness as well
Yesica is great
Great service provided by yesica
Julio was very helpful and kind
Julio was very helpful!
Julio was very clear about everthing great experience.
Jose explained everything without wasting my time. If you need storage, this is the place with the best price.
Excellent customer service, Julio did a great job in addressing my issue.
Yesica has provided me with great customer service she is really nice and understanding. Really recommend this place.
Great service by Julio.
Yesica is amazing, i recommended everyone to come here for storage. Thanks Yesica😊
Yesica and Julio were awesome! Great service and both are very friendly. Provided valuable info and took time to ensure that my questions were answered. Strongly recommend!
Jazmin was awesome! It's my first time using a public storage she really made me feel comfortable!!!
Great customer service by Julio
Julio was great. Covered any information and questions I had. Very professional!
Good customer service very nice and helpful
Yesica is a really nice manager very professional and helpful.
Yésica is awesome !!!!
Yesica and Brenda showed great customer service today when I brought a friend to rent a storage space. They connected and introduced themselves soon as we walked in answered all our questions professionally. I have to say we walked away pleased with the way they cunduct business here.
Yesica, has been very Helpful and Courteous throughout My Stay here at Public Storage.
Very helpful and professional. Yesica was very attentive to our needs and helped us save money. Just awesome!
Yesica is very Nice and gives great customer service
Great place . I have personally been here 10 years and my experience has been undoubted even with minor price increase. The new staff here (yesica) to be exact has helped me answer any question that I've had
Yesica keeps the Property Very Clean and Is Very Friendly and Professional
Yesica is very nice and helpful thank you
Brenda martinez was awesome quick to help in and out and I was able to get on with my day. Thanks brenda.
Yesica is very professional and knowledgeable. Absolutely a pleasant experience.
Brenda and Jessica are awesome at service
Yesica really took the time to show us around and gave me a great deal on a storage unit and everything that it comes with. Thank you Yesica
Yesica IS totally awesome. .she TRULY is a professional and I couldn't be happier with the service couldn't becouldn't couldn't
Do you have actions at the Downey location 90241. If so when?
Yesica two thumbs up. Very professional and nice!! Great Custoner service. Thanks for all.
Yesina rocks! She gave us awesome service and advice!
Yesica helped me out alot
My favorite storage management is strick but respectful to this who have been here a while very private
Regina made me feel at home as I “moved right in.”
Yessica has excellent service, helped me out with everything we needed! Great experience
Came to make a payment. Julio was nice and helpful
Yesica dio un servicio muy excelente locación recomendada gracias
I went to ask for information about renting a storage and the staff Yesica was more than helpful. She went above and beyond and for sure once I move out of my old place I will go back to this location and met with Yesica once again.
Karolyn did a fantastic job. Gave me all the information needed to know and things to be aware of. And gave me a good price what needed for my benefit.
Karolyn is great ! I loved her service and customer service . Two thumbs up to this location :)
Karolyn was great! Glad I left extra space to store here !! She's the best
I love a nice service here. Thanks karolyn. Perfect storage.
Writing this review for the manager Karolyn , she’s so great with customers and she runs it good, i definitely recommend this location to anyone needing storage because of Karolyn!
Karolyn is the best manager ever! My wife and I have a storage here and she really listens to us the tenants when we have mental breakdowns about other bills and family problems. Sometimes all you need is an ear to listen to..and that's what Karolyn is, seriously company should make her a higher position and more pay !
Karolyn was great and was very knowledgeable and friendly....good customer service
Karolyn was very helpful today! She went the extra mile on helping me find a storage for a good price she explained everything thoroughly, as a first timer my experience was great, I'll definitely be coming back!! Ask for Karolyn she really gets into detail with all the questions you have
Have had stellar service, Karolyn is very very helpful and friendly, and our questions were all answered, unlike previous places where my partner and I've rented. DEFiNiTELY RECOMMEND, Plus facility is clean. (:
Megan was Very helpful
Megan was really nice
Megan and Karolyn Were just amazing, they have awesome customer service skills.. they worked with me to find the right size of storage space and packing supplies for my needs. I recommend you look for them next time you need storage service in Downey.. You girls rock !!!
Hugo helped me with everything,great service and clean property! :)
Every time I come in here to make a payment Karolyn so helpful an nice I've also notice that the property is always clean well kept. Karolyn has very good customer Service skills an very Customer Service Friendly
Karolyn was very nice and property was very clean. She let me know about all these deals on boxes and packing supplies and I bought some stuff I'm so happy my stuff will be well protected . Definitely recommend this location
Very friendly staff..Karolyn was very helpful and made sure we obtained the right unit .. great service
Karolyn is always so nice and keeps the property so clean ! Great customer service :)
Karolyn has been such an outstanding help in this location of public storage. She has assisted us every time we came and has answered all our questions and gave us a call back at proper times. I highly Recommend to speak to Karolyn every time you come in. She is WONDERFUL! Amazing service
Excelente servicio , Karolyn es muy buena manager siempre hago mi pago aquí i ella siempre tiene una sonrisa , me gusta saber que aquí lo atienden bien a uno. Es muy buena manager, recomiendo a este storage a todos mis amigos !
Wrighting this review for the manager Karolyn. She's always so nice and friendly when I come make my payments. She always gives me a curtesy call to remind that my payments are coming up so I don't make my payments late. Definitely recommend this location to anyone looking for a storage place. She has great customer service, and always finds a way to satisfy. Always ask for Karolyn !
Really great experience. The store manager Karolyn is beyond helpful and patient with me and my many questions. The property is very clean and i have never had an issue with theft. Highly recommend renting a unit here. Ask for the manager she is very nice and alwats willing to help. 10/10 customer service plus she even helps with a reminder call when your payment is approaching! reall goes above and beyond.
Exelente servicio Karolyn me ayudo y explico paso a paso todo súper recomendado.
Hugo was helpful during mybmove in! Great service 👍
Very friendly staff especially Karolyn, she goes above and beyond to help customers out. Great service every time. Andy C.
Karolyn was really helpful and nice. The place looks clean and secure.
Pleasant experience, facility is always clean which is upmost important. Friendly staff I want to thank Karolyn for the amazing service!! Love it 😍😍
Thanks Hugo! Great job! Keep it up.
Awesome place love the security and the place is open till 9pm which is also really nice! Reccomend this place for anyone trying to store stuff.
Buen sitió, responsable
Carolyn very friendly and helpful
Hugo helped with my move in, great customer service, and answerd all my questions! Always ask for Hugo!!!!
Terrible! They were nice at first but they over promise things that they won't actually give! Go to any other location
Karolyn is Great! helped me get my first public storage place.
Karolyn was awsome 👌
Karolyn was very nice and helpful today.
Karolyn was very helpful in every occasion I need it some info on the unit.
Good Service from Karolyn. Positive attitude and tour of the facility
Jose was very efficient and great customer service
Jose was professional and helpful.
Hugo is Very efficient specially with time
In Jan 2016, I needed a storage close to my parents, I went to public storage off woodruff in downey as I was exhausted from moving things around my experience there was so awesome the property manager Karolyn was so helpful in explaining the unit I needed and was so helpful in renting the space I needed for the amount I had, the unit and facility was very clean and she was so friendly and very helpful, I highly recommend this storage facility if you need a storage. Thank you Karolyn for all your help at this time of need of storage..
Karolyn fue muy able conmigo su servicio al cliente fue muy bien ! Me gusta esta propiedad porque es muy limpia i segura. Definitivamente recomendaría esta localidad
Loved it here, humble employes felt right at home. Decent units. Great security:)
My mom Anna Lopez just rented here last month and we came in today to pay the rent. We ended up meeting the new manager Karolyn and she was great! She provided great customer service and was very friendly. We're so glad to be storing somewhere that is very clean and staff is nice and overal safe!
Amazing sweet guy so cool
I almost look forward to going to public storage because the employees are so friendly, Regina
Regina was imformative and help me the to pick size that i need. She was great!!!
Clean and secured
Regina helped me find the right space
First off, we were returning customers to this establishment, so that seemed to have knocked us out of any discounts on could've gotten. Secondly, our rate was raised twice in one year due to 'rising expenses.' Don't ask me how the cost of paying someone to watch brick storage units can go up, but the staff's attitude was strictly take it or leave it, so we left.
Jose provide Excellent service from the minute I walked through the door he made my move very easy and explained everything in detail he even offered me some great deals on merchandise. Thank you Jose for everything I will definitely recommend to all my family and friends.
Love Regina was fabulous! Great service! And
Great, easy, and Friendly Service!
Stored here for years regina is great
Great customer service Regina was wonderful thank u guys
Regina really nice service thanks
Regina great customer service great place
Great Service! Smooth & fast Regina was amazing! Thank you so much.
Big thank you to Jose, for being able to accommodate our storage needs right away.
Awesome customer service at this location.
Jose and Regina's customer service is amazing! Regina is very detailed and helpful in showing storage units and Jose really makes my day when I walk in with his greetings. Thank you Public Storage!!
Just rented a second unit and Regina and Jose are awesome
Gina is very helpful
Good customer service
Gina is great. She's always smiling and helpful.
Regina and Jose were very helpful and made transferring super easy. Thank you!
Jose and Regina was fast and professional
Great customer service, and very nice and works with smiles Gina is great
This place is great, wonderful staff and always ready and willing to help.... Thanks👍🏻👍🏻
Great customer service from this property!
Regina and Jose very nice knowledgeable.
Jose and Regina give great customer service
Regina has always been so nice and really helpful. In getting me the right size and price for my storage needs. She really knows how to do her job. Great job!! Regina.
Michael was very awesome and provided great customer service! !
Excellent service Jenni was very knowledgeable and helpful
Used this facility before and had great experiences. Thank you Christy and Jose for taking care of my services
Angel provides great customer service
This place is very clean
Jose and Angel were very professional and helpful. Made my experience easy and enjoyable. Location is very convenient as well.
Fanny was amazing, very good customer service!!!
Regina helped me out and it was a great experience. Highly recommend and will use again if needed. Thank you Regina.
Great service !! Regina was great. She explained everything perfectly. She was very courteous and professional and even helped me find a truck rental.
Rigina was very helpful today showed us are storage and was very nice !!
Great service at very fair price .very nice custumer service soo happy
Excellent service from Regina and sandy, public storage highly recommended.
Hoy me ayudo Katherine Regina y fue un trabajo much as gracias poor su ayuda!
Regina is very helpful and informative.
Regina was great.. Fast and easy rental
Great service Michael was great and very helpful
Regina has great customer service
ALSO CLEAN BATHROOMS I ONLY SAY THIS BECAUSE SOUTH GATE SITE IS AWFUL I RECOMMEND THIS PLACE FRIENDLY STAFF AS WELL AS HELPFUL AND THE HOURS ARE CONVENIENT
Michael was very helpful and professional. Bel did a good job!
Regina and Michael were very friendly and helpful. Highly recommend it
Amazing service from Regina she is amazing
Great staff - Gina (Manager) and Michael are very pleasant to work with. The place is very clean and feels secure. Gina frequently drives around the storage and also lives next door. This is by far the best location out of all the surrounding ones. Highly recommend storing your stuff here.
I was happy with the Manger Michaels service today and everything was copasthetic!
regina was very helpful
Michael was very attentive to my needs. He was very courteous and helpful. Explain everything to me very professionally. Recommend a GOLD STAR.
Gina and mike are very helpful
My second rental with Gina, the most helpful person with my storage needs. Highly recommend..😊
Regina was very helpful she answered all my questions
Been storing here for the last fifteen years. Not because I have to, but because I want to. I also appreciate the fact that there restrooms are always clean and Towel dispensers are never out of paper!
needed a last min unit and found a great price here at public storage and the customer service is great regina was very helpful
Gina is the best was a very big help!!!!
Regina and the property manager met me promptly and was friendly courteous and professional.
Gina is very friend any questions I have she knows off tops and always see her with a smile
Here at the woodruff the customer service is very great and respectful
Susy was really helpful , Excellent customer service .
Buenos servicios al cliente de Susy
Regina was so respectful and understanding and very help full, prices are great highly recommend this storage (:
Michael did a great job today, very helpful!
great place good service. the young man Michael that helped me out. very knowledgeable. I recommend this place
Been here for a year & the manager & the staff have always been friendly I would definitely recommend this location to family & friends
great service from Regina
Good gate hours here...Gina is great customer service great
Gina is the only one I prefer to deal with as a customer service rep very pleased and very happy with the service that she represents she's very precise with the accommodation of her service I would recommend this store any and everyone with no hesitations she is very extremely helpful there is nothing that she would not do she goes be beyond her service and making sure that I am pleased so what that thank you
Michael went the extra mile for me today, Easter Sunday. Thanks Michael, you're awesome.
The employer are very helpful..great service
The service here is great, regina is very helpful will recommend this place to everyone
Customer service was great (Regina) she answered every queastion i had so professionally. .i felt at home
Very good experience. Gina is very helpful making our move from one space to another a breeze.
Me gusta el servicio, tengo 1 año y nunca he tenido problemas.
Michael gave the best customer service very professional... thanks :)
Great costumer service and great location Michael was great and very professional.
This is my first time using Public Storage and I've been completely satisfied with the experience thus far. I picked this location because of the extended hours and drive up units which are extremely convenient. The price was very reasonable, I have a 10x10 and only paid $1 (plus taxes/activation) for the first month! I was helped by Thelma who was very EXTREMELY friendly and patient. I had LOTS of questions and she made sure she answered them all, she even stayed over 30 minutes past closing time to finish the paperwork and never once complained and changed her friendly disposition. Hopefully I'll never be in a position to use a storage unit again but if I need one I will definitely return to this location!!!
Very helpful, nice and professional
Customer service with Gina is always a pleasure to deal with.
Outstanding service with Regina she's the best
Loved the service that I received from Regina
Regina was very helpfull...with excellent customer service... Public Storage is a very nice and clean place
Just rented a space from Regina . Service was very good. Not the best looking facility but good price .
I have been a customer at this property for more than 10 years and I'm completely satisfied. Very friendly and helpful. This is the storage place for me.
Regina is very helpful and has a happy personality that make it a joy to pay my bill
The employee was very helpful and had great customer service skills
VERY GUD SERVICE BY KATHY ......AND SANDY ,,,,SO SHE DESERVE HER NAME BADGE.....
The manager Katherine was a pleasure.
I had to move out of my place suddenly. Finally after checking out a few other storages, I found that public storage was the most affordable. I visited the Downey location and Regina Bayer was very friendly. She made the transaction very simple and quick. Because of the great customer service I went ahead and bought other moving supplies from this location. Nowadays good customer service is hard to find I'm glad that my visit to Public Storage went beyond my expectations.
In and out, was on a short time limit. And Gina was on top of it, thank you so much....
Awesome service thanks gina...
Great service Regina was helpful
Very friendly, out going and very nice people.
Service is really good here regina us very nice and helpful she always calls to remind me of my bill the help me avoid late fees...
This Public Storage facilty took good care of me. Thanks to the awesome staff that gives world class service. One person in particular went above and beyond the call of duty. Her name is Regina she is absolutely amazing. Look online for the best deals and make sure Regina takes care of your storage needs.
I've been renting here for the past year and every time I come to the office the workers are very helpful
George was very helpful and give me a great service.f
I recommend it to everyone.. gina is great!!!
The customer service here is great Regina and gabby are always help full I have rented here for years the property is always clean the gate hours are great
I'm a return customer always had great customer service I would recommend this public storage to anyone in need of storage.. the staff is always nice and helpful thanks Regina
Hola..lugar muy limpio son personas muy amables...recomendable..el lugar..precios muy comodos..
Dealing with P S employees are always a pleasant experience especially Regina, enjoy small talk when I come to my storage.
Regina has can do attitude always willing to help beyond her dutied.Gabby is also very helpful.
Great service, commercial type storage facilities available at reasonable prices.
I had a great experience with Regina and Gabriela .I store her for a while now. Always great customer service. highly recommended.
Yes i would just like to say Regina was very helpful,n nice she is good at what she does plus she made the process very easy. Danyetta Johnson
Nice service and god job! Whit a smile
Great customer service and excellent promotions! Gabriela was very courteous and tried her best to suit our needs. Highly recommended.
Gina is an amazing person.very helpful
Getting moved in was a breeze, with online reservation and great start up pricing we signed up quick. Unfortunately our rent shot up after 7mths and is no longer competitive with other storage places in the same area. We will be moving on soon.
Regina the Storage Manager was friendly, very explanatory and insightful of the facility. Regina keeps up the facility it is very clean. I recommend this Public Storage to anyone in need of one. Thank You Regina for 5****** star service, A+ they ave many special offers.
I secured the unit via electronic procedure. Signed-up online, did the paperwork in person. In and out process. Some issues: 1.) Unit renter's don't need the Public Storage insurance if you already have apt. renter's insurance or if your homeowner's insurance will cover your unit. I didn't know or understand this at the time of signing the month-to-month. 2.) Unit renters don't need one of their special locks either. Overall: Good price. Flexible billing process (paid online after getting an email reminder half-a-month in advance; paid once in-person when I had to change details of my rental agreement). Cool temperature, dry unit (5x6). Pest control bates in place (although I didn't see any). Very accommodating staff who make their rounds to secure the premises (I saw this each time I was there). Surrounding area is light-industrial and well kept; plenty of room between the businesses; other unit renters are family types and small business types; cops in the area maintain visibility.
The receptionist Regina was very generous and show me the storage I was looking for. We took the golf cart ride to see the unit...I loved the ride! She was detailed with the unit information I was looking for. She asked me several questions in regards to what I was going to store in the unit to see if it would be a perfect fit. I was very pleased with the customer service I receive. As soon as I walked in the office until I left the office I felt welcome. I highly recommend this storage facility. Regina is a great person...she will meet your storage needs! I live in Bellflower and the storage is so close by. I rate this place 100% Great Job Regina! =D