Need a space to move my Mom in. Toi was very helpful and explained everything well.
Krystle was very attentive and listened to my moms needs for her storage.
Thank you Krystle for your help
Outstanding staff at the Public Storage at 1510 Pomona Road. Rented a unit from them in a matter of minutes and they are professional and courteous. Thanks ladies!
Thank you Toi!!!! You are awesome!!
Krystle was absolutely incredible assisting me with my new storage space. She needs a promotion!
Krystle an Philippa are awesome always helping
Philippa and krystle are great service thank you
Philippa and Kristal have been so helpful I used the storage for the summer having to move in and out for college and they've been so understanding and supportive! Love it will come back for next summer for move in dates.
Had a beautiful experience as my first time renting from public storage. Phillipa was so kind and helpful, it was a pleasure meeting her, & crystal was of great help too setting me up over the phone. Thank you 💕
Thank you for helping me with my auction unit. Philippa
Philips was a great help with my storage need thank you!!
Heather was a lot of help with hooking up my auto pay Thank a heather
Crystal was so helpful and she's did a lot thank you so much
Thanks to Krystal for helping my husband and I through a tough spot she really helped us when we needed God pulled through and through Krystal God helped us..
Phillipa was very Patient answered all my questions !! Quick n made it all very easy!!!!
Thank you jordan for your hell and great service. Very easy to make payments at property.i would recommend this place. Will continue to use until idont need my storage anymore.
So glad I had Krystle to help me out with everything she really was amazing thank you!!!!
Krystle was an absolute pleasure to work with Thank you for everything
Krystle was incredible and so very helpful. Great attitude A+++++
Krystle is awesome, great customer service, very professional, place is well kept. I would recommend this place.
Krystle has been helping me for 8 years at public storage she is very helpful with service and billing
I have always heard good things about Public Storage and my experience today definitely lived up to everything I've heard. Renting a unit was easy, the facility looked maintained, and the manager Krystle was so friendly and helpful. Great place to store.
This is a very great place and Ms. Krystle was such a helpful employee. The property is always clean and I would recommend this place for storage
Krystle is great. My parents have been storing for awhile and I love coming in to see her. She is friendly. We don’t get to see her much anymore so it’s nice to catch up when we can
Phillippa’s customer service was exceptional. Her efforts should be recognized she gave me excellent customer service today thank you Phillippa!
2020 was bad but.
2024 Edit: this year was awesome better deal and a friendly customer service thanks to Kristie :)
This place is great, very clean, prices are good and the Management always friendly specially Chrystal she is the best.
Krystle is always great! She is very friendly and professional always ready to help! I had an issue with my hasp and she was able to show me the correct way to close it! Thanks a million for making sure my items are secure!
Phillipa was an amazing professional! She helped us transfer units on the spot :)
Krystle was very helpful while teaching me to use the Public Storage app. I appreciate all of her patience.
I’ve had nothing but the most kind, courteous and professional service from the staff. I want to give a special shout out to Krystle for always greeting me with a smile, and able to answer all the questions that I have had and being helpful in anyway that she could. Thank you Krystle🤗
Needed an urgent unit, got it from them then couldn’t gain access to it with all the codes they gave me so I had to quickly go somewhere else. Called the “manager” crystal and she was SO UNHELPFUL. Wouldn’t even give me a customer service number nor a refund knowing their employee told me I had until 9 (was there at 6:35) so I find the number and call customer service and the policy is if it’s within 24 hours you get a full refund which they processed for me. This place will scam you even out of their our policies. Save yourself the trouble and go somewhere else like I did!
Philippa and Krystle great customer service
Thank you!!!!
5 stars for sure for the outstanding customer service I received today from Philippa!! She was so helpful with all the questions and issues II had. She was so friendly and very professional. I will definitely refer people to Public Storage! Thank you again Philippa for all your help! You are awesone!!
Krystle was very helpful with getting some of my fee’s removed. Thank you so much!
I had an online reservation and had to change it last minute, and Philippa was so great at helping me with the entire process. She was very friendly, answered all my questions, and very patient with me. I definitely recommend.
Philippa muy bien servicio muchas gracias por la ayuda
Summer and Krystle are immaculate employees. Both very knowledgeable and friendly with vibrant personalities my experience overall was definitely a 5 star experience
Thank you for all the help from Jordan, Krystle, and Emilee with my rental.
Philippa provided a good service
Tried to view a storage but nobody was there! I called and got someone who wasn’t on site either & tried to find the person that was supposed to be there but no luck. All in all, a big waste of time. I found another storage a couple blocks away that was professionally staffed, showed me their available storages & even offered a discount. Much better service & security just down the street!
I had issues with locking device on my unit since February, which a work order was put in but never followed up on. Last week I went into the office and spoke with Wendy who looked into my concerns and put in another request for the fix, was very helpful and didn’t just say what I wanted to hear as I have experienced with other employees on-site. Wendy is an asset and provides top-level customer service!
I give this place 5 stars because this property is clean well taken care of. My unit is easy to access, and I never have problem's renting here. Margie always greets me when I'm passing by my unit.
i visited this property yesterday to put more things into my unit and pay my monthly bill. The office smelled nice and Margaret was attentive and sweet. I really like renting here!
Thank you Margie for all the help with my move in, you made it so much more easy great customer service and very clean and well maintained thank you again I will definitely recommend!!!
Margie is an awesome and very friendly employee. I went in to get a unit, to which margie advised me to use the website because the deals were better. Not only did she mentioned cheaper rates, but went on to mention if I needed help she would assist me. Extremely polite, thank you.
It's so refreshing to actually leave a positive review for a public place. This Public Storage is in a good neighborhood and it's right off the freeway! This location really improved once they replaced that one toxic employee Damien with the delightful Margie. She has been so helpful with all my questions and concerns. And always greeted everytime. And Jen, is so friendly and always making sure that place stays clean and tidy. I definitely recommended this location. And am really going to miss keeping my stuff here.
Hi, I met with Margie at this location. She was kind, helpful, & very patient. I had such a wonderful experience with her help & knowledge. Thanks Margie. C. Pellatiro
Customer service was great and the property was clean when I went in to pay my bill.
Currently renting at this facility. Customer service is great and property is well kept/clean.
The lady who was there today im sorry didnt get her name was very helpful and very good customer service
Had to move abruptly and crystal was kind and quick to find a unit for my needs. I was able to start my rental day one. Great experience.
Damien made the auction process super easy for my husband and I. Thanks again Damien!!!
Love the service. Clean and helpful. Thank you 😊
Cheyenne has great customer service. Thank you
Damein was well informing of all the benefits and great prices and the safety of my property when i move in
I had a wonderful experience and exceptional service from Damein wonderful and clean will definitely refer to friends and family
The Gentleman named Damien was such a breath of fresh air he answered all my questions and treated me with ot most respect when i arrived he was cleaning the property outside in the heat and i love the cleanliness and the fact he stopped and addressed me with the questions i had. He deserves the best for keeping the safety and customer always first will definitely be renting with you for a long time
I want to thank Cheyenne for her professionalism knowledgeable and helpful information. One of the best Customer Service! Thank you for making me feel welcome and showing me the best option for my needs!
I definitely recommend Cheyenne!
Thank you for all you do and have done for this company! I appreciate your service and I have already recommended you to my friends and family! 🫶🫶🫶🤝🤝
Cheyenne was a great help and polite!
Cheyenne was supper polite and very helpful!
I rate it 5 Star's because I went to the other public storage on Pomona road and they where so helpful especially the women who helped me her name is philippa she really helped me a lot . I'd recommend anyone to this public storage.
Jessie helped me witb every issue I encountered including space change and even E waste for 2 TVs I wished to dispose of. He was helpful prompt and efficent with top notch customer service skills. Wow. I am greatful for his help..
Cheyenne has great customer service. Thank you
Wendy was very helpful with our two units that we got! Would definitely recommend this place
Krista was very helpful and helped me delay a rent increase and I really appreciate it.
This is a good storage, Jordan the manager is good person, Nice Girl 👍
Krista very nice person. Very good customer service
It was fast and convenient. Wendy was awesome helped with all my questions.
Thank you for your help getting a space. Krista
Wendy is caring, friendly, and extremely helpful! In addition she is an expert at networking with other Managers at other locations! She is a great problem solver too!
Good job windy, thank you for your help
Honestly best customer service from Jessie, I hope that is how his name is spelled. He gave me a walkthrough over the phone of all the fees at first time reservation. He also informed me that the storage would be staged by the time I come in for my move in. Thank you for having such an astonishing employee.
Gracias krista por ayuda.
Very polite and informative
Booked online for the special rate, and received confirmation of $25 due at move in. The lady at the front desk was in a horrible mood because everyone called in sick so she got called in from San Bernardino. She couldn't find the gate combo and the lights in the hallway wouldn't work so my husband had to use his cell phone light. Got back to the office ready to sign paperwork and the amount due had magically increased by nearly $35. Oh, the confirmation did not include all those hidden fees. What a scam !!!!!
They were very professional and helpful. Thank you for making my moving experience pleasant.
Great service and answered all my concerns. Thank you for your help!
Toi was very helpful. Amazing service. I made a reservation online and I was in and out within 15 mins.
Toi was amazing she help me get the appropriate size unit I needed and she was very kind and helpful and If I could I’d give her 6 stars!
I got a storage canceled within 3 hours.they didn’t return my money that same day.they said it would take 3 to 4 weeks to pay me back.
The manager at this facility is exactly what you hope for when renting a storage unit! She’s knowledgeable, friendly and knows the industry well! Awesome location!
Krista was a great help! Definitely would recommend!
Hello I'm very pleased with the service I received from Krista and recommend her to all society. Please refer her. WOW.
Krista and the Team were awesome.
Smooth easy rental and check out was simple.
I would tell anyone looking for storage to check out Public Storage 1510 Pomona Rd, Corona CA.
Krista was very helpful and very professional
Great Service provided by Toi!!!! Thank you!
Krista is very friendly and helpful.
Very and friendly customer service.