Public Storage Self-Storage Units at 23811 Ventura Blvd, Calabasas, CA

It is too hot in space during summer months

Karen is super helpful!!

Karyn has been so helpful and accommodating over the past six months. Great communication. This place feels extra safe and clean.

Unfortunately, storage unit rental pricing is largely unregulated in California. The “California Self-Service Storage Facility Act” does not protect occupants from rental facilities raising your rent. Clearly Public Storage in Calabasas is not sufficiently motivated to keep their occupant’s business. In less than 2 years, our unit went from $363 per month to $762 per month with notification of yet another increase coming. Needless to say, we vacated and found a facility with more transparency and reasonable terms. If you plan to move into Public Storage in Calabasas, be aware, this is not suitable for long term storage for most occupants.

Karyn.. Was amazing i know I’m late on posting this review . But she made certain I was set up even at another public storage location when her location didnt have exactly what i needed. She went the extra mile to make certain i was good and the unit fit my needs . GOD bless her! In Jesus Name 🕊️🕊️🕊️

Karyn at this location was so helpful and kind. She really made the check in experience run smoothly

Karen is the most professional and helpful Public Storage representative I have every spoken to. I recommend her if you need an expert. Very helpful!

Karyn was an amazing help. She was very kind and gave great information. Very helpful !

Karen is always very helpful and very professional

Karyn has always been very helpful with any questions and anything I needed help with. I have been a client for about 2-3 years now and I really like her professionalism.

Tammy helped me out greatly, Was great experience, very knowledgeable and a great help.Giver 5 cheese burgers

I was sent a link to review this location and give it five stars, but unfortunately we did not have a 5 star experience. Whoever owns this location had the office worker/property manager covering two locations in the same day. So, when we arrived to get our keys and get into our storage unit for the first time, there was no one there. We had driven from an hour away and had to stay local for over two hours why we waited for her to get back from covering the other location. Extremely inconvenient. I’m only giving two stars because she was very nice once we actually got to see her face to face.

Karen was amazing and very helpful. I was so impressed with cleanliness of the property.

Thank you Karyn for all your help!

Karyn has been a delight! She made our move in very smooth! Even when we were treated very poorly by Tammy(which then escalated to harassment by Tammy) Karyn always maintained kindness and professionalism. Had it not been for Karyn, our business would have moved storage facilities. It is always a pleasure to see her when we are on site.

I went to public storage this afternoon and had the best experience with Karyn! I have been there a few times and she always welcomes me with a smile and the best customer service! Thank you Karyn!

A clean and well-run storage facility! Karyn and Tammy are super-attentive! Highly recommended!

Great service by Karen, the property manager at this Public Storage location. I needed to rent an additional space and Karen is super knowledgeable and provided great guidance and advice on the best unit to fit my needs. It’s a delight to work with Karen to get the right storage solutions. Thank you Karen for excellent service!

Karen was extremely helpful throughout the rental process! Thank you!

Karen has been incredibly helpful with move-in and answering any questions! Highly recommend this location, have had nothing but good experiences.

Great service by Karyn and Katie. Rented today clean location. They have a great PS app to access the property and manage my account.

Excelente 👌 lugar para guardar cosas

Karyn has always been helpful with all of my questions and rental needs!

Karen was helpful with service when I showed up to rent a space.

Absolutely top notch. Karyn is a true delight. Always available and prompt to respond and even follow up. I was here a year and the entire time everything was totally safe. It was also always so quiet I was never waiting for an elevator or cart. The property is the best you can get with service to match!

Karyn was very helpful and knowledgeable about the rental process.

Karyn has been very helpful.

Best customer service

Karyn was amazing. This is the best Public Storage or really any Storage facility I have used!!! Location was superb and access equally as good. Would highly recommend this place!!!

Just opened a unit here and absolutely love it! Karyn in the front was so sweet and helpful through the whole process it was quick & easy! They have great specials too! Definitely come here and see Karyn to help you out!

Karyn and Tammy are simply the best! I’ve had a couple units at this location for a few years and they run a superb ship! Always clean and well taken care of facilities. Kayrn has always been great from day one.

This is a nice facility. It's clean. The manager was friendly and helpful.

What great experience. This is a quiet, clean, and well watched over facility. It's not often these days where you find a business that really feels and operates in a way to help you solve your storage and security needs. I've got more things to worry about and public storage helps me keep my mind on my business.

AVOID AVOID! Worst experience ever. Very unprofessional employees and policies. I moved in at $164 a month for 10X10. I filled my unit with stuff. I have now been there less then a year and price has gone up three times since. I am now paying $321 a month and its just such a huge inconvenience to remove all of my stuff so I keep paying. But I just called acting as a new customer asking the price for a 10X10 and the price is $184. LMAO so what they do is take advantage of you once you're in there knowing that you won't want to take the stuff out. Disgusting behavior and criminal business practice. I will be removing my stuff ASAP! AVOID AVOID

The service at this location was exceptional. Tammy was very helpful in finding what I needed quickly and also helped me move in.

My cherished possessions have been kept in pristine condition. So grateful 🙏🏽

I couldn't be more thrilled to share my wonderful experience with Karen at the Calabasas Public Storage location! Let me start by expressing my sincerest gratitude to Karen for going above and beyond to assist me during my recent move to storage. Her exceptional customer service truly made a world of difference. I cannot emphasize enough how grateful I am for Karen's remarkable support. She went out of her way to ensure that all my concerns were addressed, showing genuine care and understanding throughout the entire process. It was such a breath of fresh air to have a friendly and attentive HUMAN like Karen to speak with and rely on. From the bottom of my heart, I extend my warmest thanks to Karen at Calabasas Public Storage. You have undoubtedly earned my highest recommendation. Keep up the fantastic work, and know that your efforts are sincerely appreciated.

This is an excellent facility. Karyn is outstanding; we’re so appreciative of her professionalism and help in finding great storage unit options for our requirements. Exceptional customer support and thoroughly maintained grounds.

OMG! We were in such a bind and Karyn came through like a beacon of light in the darkness! She showed us a great space and walked us through the process. She was so nice, and made everything soooo easy! We’ll be using public storage here in Calabasas for every storage need that arises in the foreseeable future! Thanks Karyn!!! 😁

KAREN ROCKS!!!!!! She went out of her way to assist me - came out to help me when I arrived, I was having trouble opening the gate. THEN! She came to my storage unit to being me a dolly 5 stars! Thank you Karen!

!!!!!Absolutely Unacceptable Service and Outrageous Pricing – Do Not Recommend Public Storage in Calabasas.!!!!!!! If you value your belongings and your sanity, I strongly recommend looking elsewhere for your storage needs. The wall next to my unit was compromised due to a neighboring customer placing heavy materials against it. Despite sending emails, photos, and videos, and even personally speaking to a supervisor, no action was taken for months. After months of neglect, they finally decided to take some action. At this point, they requested the key to my unit to conduct repairs. However, given the appalling service and lack of timely action, I had already scheduled my move-out date and saw no reason to accommodate their belated repair efforts. Today, I received an abrupt phone call from a property manager who informed me that the repair was suddenly a "security issue" that could not wait until my planned move-out date in two weeks. The tone of the call was inappropriate, and she even screamed at me, making an already bad experience even worse. It's deeply concerning that something deemed a "security issue" now was not treated as such for the past six months. This inconsistency further erodes any trust I had in Public Storage. Given this poor experience, I can confidently say that I will never return to this facility and would not recommend it to anyone. To make matters worse, Public Storage in Calabasas has arbitrarily increased its prices. I started paying $120 per month, and now my bill has doubled to $240. The increase is absolutely unjustified given the deplorable service.

Great customer service at this location. Really appreciate the team’s kindness and attentiveness. Charmeine was truly exceptional to work with.

I recently had to move my stuff from another Public Storage location and this Calabasas location was referred by my son. I’m glad he found this place. Charmeine (sp) has been most helpful throughout my experience. Other than prices being higher than expected and no AC being used in the storage areas (it was about 98° the day we moved in, a little AC would’ve been appreciated), the units are as expected; clean and easy to locate. 4.5/5 ⭐️

This facility is impeccably maintained. The site manager, Karyn, is a complete professional. She handled the lease and orientation process in a thorough, friendly and intelligent manner. Knowing that I was in a hurry, she made everything happen quickly and smoothly and made me feel completely comfortable with my leasing choices. Customer service conducted with such care and skill is care, and this was an A+++ experience.

Karyn was kind and answered all my question. Rental process was quick and easy. Thank you!!

In 2013, my Mother needed me to vacate her home quickly. The Public Storage 23811 Ventura Blvd., Calabasas, CA 91302 location was very close to our family home. My friend, Mr. Greg Gutesha, loaded his truck with my home goods. We drove up to the front office, walked in, and the Property Manager helped me rent a storage space quickly. Public Storage made me feel cared for.

I had an absolutely extraordinary experience with Karyn at Public Storage of Calabasas. She and the rest of the staff were very helpful in any needs or questions that I may have had. If need I would definitely recommend using the Calabasas Public Storage to anyone in need.