Public Storage Self-Storage Units at 2421 N Black Canyon Hwy, Phoenix, AZ
2421 N Black Canyon Hwy Phoenix, AZ 85009
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 65/moSmall 5'x5'
$ 65/mo $ 65Best Price Label
- Climate Controlled
5'x5'Online only price$ 76/moSmall 5'x5'
$ 76/mo $ 76Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x5'Online only price$ 94/moSmall 10'x5'
$ 94/mo $102Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 97/moSmall 5'x10'
$ 97/mo $105Best Price Label
- Climate Controlled
6'x10'Online only price$ 111/moSmall 6'x10'
$ 111/mo $120Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 122/moMedium 10'x10'
$ 122/mo $144Best Price Label
10'x10'Online only price$ 145/moMedium 10'x10'
$ 145/mo $172Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 151/moLarge 10'x15'
$ 151/mo $195Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 152/moLarge 10'x15'
$ 152/mo $196Best Price Label
- Climate Controlled
11'x10'Online only price$ 152/moMedium 11'x10'
$ 152/mo $180Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x40'Online only price$ 400/moLarge 10'x40'
$ 400/mo $ 400Best Price Label
- Outside unit
- Drive-up access
Oops! Looks like there is limited availability for spaces that meet your search criteria.
Phone icon Please call us at 800-792-1602 and we'll help you find perfect storage space.
Nearby Self-Storage Locations
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Self-Storage Near Phoenix
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Central Phoenix Storage Units Near the 17 and 60 Freeways
This Public Storage, easily accessible from I-17, US 60 or the 10 freeway, sits in a popular industrial area near Central Phoenix.
Tucked just beneath the junction of Highway 60 and Interstate 17, this location features cheap self storage units for any storage need. Sitting between Thomas Road and McDowell Road, and with access from the Valley's major freeways, it's easy to get to from any part of the greater Phoenix area.
Less than two miles from Encanto Golf Course, a 5x5 storage unit is the perfect place to store a few sets of clubs year-round. With storage units ranging in size up to 10x10, 10x20 and 10x30, it's a great spot for residents or local businesses in the Central Industrial District and its neighboring communities who may be in need of a little – or a lot of – extra space.
It's also just minutes outside of the Downtown Phoenix area, full of shopping, dining and entertainment options, as well as the Phoenix Convention Center, Chase Field – the home of the Arizona Diamondbacks, and Talking Stick Resort Arena – home of the Phoenix Suns.
Featuring indoor hallway-accessible storage units, as well as outdoor drive-up units, this Public Storage is an ideal location serving a wide range of storage needs in Phoenix's dense industrial district. The location is adjacent to the long-standing Shamrock Farms dairy plant, a mainstay in the Phoenix area since the 1920s.
- On-site manager lives at the property for peace of mind
- Keypad entry required for entrance to the facility
- Moving supplies, packaging supplies for sale in the office
- Flexible monthly rental options
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 435)
Sabrina was professional yet personable . She is knowledgeable in her job making my downsizing to a smaller unit a stress free experience. Thank You
Rebecca was amazing and helpful.
Rebecca will always work with you and provides excellent customer service
Rebecca is awesome! Very friendly.
Rebecca helped me out a lot. With any little question I had to helping me find my storage, she was there. Thank you for all the help !
Shady place, no security, lazy management, looks like there are people living out of their rented unit. My unit got broken into. I didn't have proof, but I felt like I knew who it was. I spoke with management about it, and i swear it was like i was bothering them. The property manager, when i asked her name, said that company policy for security reasons tells them not to give their name. (The property manager said this) Two weeks later, with no access to my unit and not knowing if my unit was still beng vandalized, i was notified that the door was fixed. Apparently, whoever did this knows that their cameras dont work and that removing the door by popping it off the rails is fairly simple. When I spoke with management about it, it doesn't even look like they are trying to make it right. Well, it gets brought up to me by the other renter that management told them that I'm going around saying that they broke into my unit. Now that dosnt sound very professional and was not true I explained what I said and that if I had proof or any real anything to back up my paranoia of anything and everyone at that moment when all my personal belonging were rummaged through that it would have been known. So if you have a choice/option to rent somewhere else, it could still be with this company, just not this location i would really recommend that u do.
Very affordable and great customer service!
Rebecca assisted me with showing me where my unit was and how to unlock/lock my unit. Also showed how to use the app. And have me information that I might need.
I moved into the wrong unit thankfully Rebecca and Mathew were such great help they worked together to get me into a unit I would be happy with and I still got to keep the 1$ first month promo ... And that was a relief .. .. out of all storage places I have rented at . This location has by far been the most helpful and not so stressful.. Thank You Rebecca for knowing your stuff and Mathew being the help to carry it thru...
Love the people here they very clean and understanding.
I recently had a storage and the experience was great the manager Rebecca was really helpful 😉
Rebecca was very helpful… The units for very clean and we are really happy with the service and with the facility.
We’ve been here for a whole year and Rebecca is my go to person for help and concerns. She is extremely helpful and polite. Thank you so much for your time, your patience and your excellent service Rebecca. 😊
Desiree and Damien has been so helpful in helping me get set up with my new storage unit! Highly recommended! 5 star service! So far so good. Keep up the good work! 👍
Just signed up for public storage - great space and the property manager Albalese was so helpful and amazing !
Rebecca did a great job at helping me was very fast polite and always very welcoming had a great experience
Albalese at the front desk was super helpful! The unit is great, very clean and secure. 10/10
Albalere and Rebecca are awesome love their customer service skills very helpful
Love this place very secured and clean. thank you Albalese for the excellent service
Albalese thank you so much for your excellent service 👏 keep up the good work
Albalese was wonderful to work with! We had to switch units and she made the process so simple. Would highly recommend!
I needed to downsize my unit very quickly, and the help and customer service I received from Albalese was absolutely amazing!!! She was extremely nice and professional. She was able to find me a unit 2 spaces away from my current unit!!! I couldn't ask for anything else. I've been renting from this location for a long time and the property is always immaculate and the staff is wonderful and professional. I would definitely recommend this location for anyone needing a storage space.
I can never get a call back. No one is ever at the property. I've called at least ten times this month. Showed up a few. Still waiting since October 8th. If you're looking for somewhere reliable or communication, keep going. And they are raising the price, they don't hesitate to call me and my mother for they money but can't answer or return calls or be at the property. I will never ever rent from any of them again...
La persona k limpia da muy mal servicio ese lugar está sucio para mí yo k soy una persona de limpieza general está susio le Abla muy mal a uno como persona y. Reo k el respeto al derecho ageno es la paznunero store 254 mi hija lo rento
Rebecca was extremely helpful and polite, great customer service. Only negative was the creepy hallways not sufficient lighting felt like I was in a horror movie.
Nice rebbeca helpful
Clean, secure, easy to get to off the hwy. John in the office is polite, friendly and helpful.
Thank you Jon God bless !
John V, thank you for everything sir! Great service, no complaints!
Mckenze was friendly, informative and honest. They gave us all the information we needed to make a smart and affordable choice. Absolutely wonderful service 10/5!!
Makinze was great as uesal and they help me program so I can open the gate from my phone ya
McKenzie waited on me and she was excellent... 10 stars! I took a space and paid for seven months. She showed me around, walked me thru the process... and we got it done.
McKenze is amazing and the property is clean, would recommend friends.
We've been here for several years and needed the office's help with something. McKenzie was truly a godsend! She was so friendly and willing to help us right off the bat, truly making our problem her problem. We'd recently been considering changing locations, but the customer service McKenzie provided made us change our mind to stay put.
I was served at black canyon public storage and McKenzie was excellent and exceptional thank for the wonderful service.
McKenzie was extremely helpful thank you
Clean facility and McKenzie is awesome
Good storage. Need your own lighting for your unit. Very happy with location, price and hours.
McKenzie was very great helped me with all my problems that I had great work an great customer service
For what I pay, it's not the greatest I would say... First, they are no dollies to help move the items from care to your unit not even if your unit is in the second lot all the way in the back when there is only one entrance.. I have a heart/lung problem and it makes it hard for me to bring or take out anything.. second, I know it's not healthy for me to breath in this stuff, but unfortunately at the time I got this unit rented out was the closest and last min storage that I could find.. but there inside of the unit, the insulation in the wall it is not covered at all, the entire wall is open and Everytime I grab something out move something there insulation gets everywhere.. I had to rewash allot of my clothes and some I had to get ride of sure to not being able to completely remove the fiber glass stuck in them.. cuz Everytime I would wear it, it itches... I had told a worker here but apparently they don't care.. and today I came to storage after not coming a month and forgot my keys I came to the office to see if possible they could unlock it for me, since it is there lock and I would think they would Have a spear but at 4:40 pm there was absolutely no one in the officers or walking around. Thought they closed at 6.. I even called the office and no answer, left a voice message and still no response what so ever... If I could I would stop paying here and move somewhere else but did to my condition it's hard for me to do so much movement and work.. can't believe I haven't heard from them, and I've been sitting here by my unit and have gone multiple times to check if there back and nothing...
They tell you that you’ll only pay $1, then $30 and end up paying $120. They tell you promotion bs to get you in ☠️
This location has just been renovated. This location has very competitive rates.
This storage facility rocks. Helped me with 2 large units at last minute. Dave at the office helped me get everything squared away.
I'd recommend public storage. Dave goes above and beyond...
I really am satisfied with My visit with public storage I was greeted by the most awesome service I'm very happy with my experience and I highly recommend it to anyone looking for a new place to store. Thank you so much Dave 😊👍
This is a heartfelt shout-out to Dave at Public Storage I-17 & Thomas- he provided FANTASTIC customer service today when I really needed it! He's helpful, handy,, and has a great attitude! 10/10 Definitely Recommend 👍
MacKenzie is amazing and very helpful
McKenzie your'e the best girl!!! Thank you for helping me out & answering all my questions. I was having a not so good day. By the time i left here i was super happy with the customer service you provided 🙂
Dave A was very awesome and helpful!
My unit was burglarized with a facility over lock on it. The manager McKenzie was fully aware of who was burglarizing the unit. She's absolutely part of the theft.
Customer service is great the employee was wonderful he deserves a five-star and above he knows his job very well. His name is Dave his. Dave was wonderful he deserves a good raise.
Easy check in very friendly people in the office glad I picked this one
Very nice clean property with excellent friendly staff..highly recommend
DO NOT use this facility!! used it for the summer and our unit was broken into. Personal items were rummaged through and taken. Thieves had time to choose they wanted. when brought attention to workers on duty, they seemed aware of the situation and did not call when it happened. It seemed as if they were involved with it as well. If you can find another place to store things safely. Do it! Dont use this place! No security cameras!
I gave this place a 5 stars because of the amazing assistant that I get every time I come to the property. The manger is just all ways nice and answers all my questions. Thank you to Mckenze for making this experience so quick and easy for me and husband 👍
Mckenzze and dave and ashley have great customer service and made me smile
Mckenzie and Deandre were excellent. I have purchased many storage units at auction and this was Wi-Fi and my best experience.
Mckemze was great and helpful. She is officant in knowledgeable of my storage space and the property. She was prompt with calling me back and helping me solve my issues.
I had an awesome customer service from McKenzie. Very helpful
Customer service was great when i rented in March, now the office is hardly open, you can't get a cart without going in the office. The property inside and out is filthy. The doors are always broke. My daughter's unit was broken into the beginning of June they locked het out for being late. Terrible location to rent from
Cheyanne was awesome!!
Mckenze helped me set up my online account and the app because I'm not tech savvy thank you for hiring great people
MacKenzie was very helpful
Mckenzie was very helpful for me and good with information.
clean facilities great management safe reliable storage no bugs love McKenzie to death..
McKenzie has great customer service, always makes sure my stuff is secured.
MacKenzie is awesome and helpful need more like her
McKenzie Was great, she was very helpful and communicative if you need any help McKenzie can take care of it
Mackenze was extremely helpful
Mckenzie has good service and verte nice
I Rita woulda like to share with you, you have an excellent employee Mckenze working for you. Thank You Rita Villalpando
Just want to thank McKenzie Manager at Public storage including Dave her team welcomed me with a non bias smile. Dave gave me plenty of options in regards why you would want to store your belongings at Public Storage. The following day McKenzie Manager at Public picked up where Dave left off. Very professional in explaining how things work at Public Storage. Reminding me on how payments work including utilizing current promotion! Thanks to their professionalism and product knowledge I will refer my friends and family!
David was really helpful and professional. Definitely is an easy process to lease. Thanks for your help David
McKenzie was great. Company policy should be to inform about full cost including insurance up front.
This storage facility is corrupt. My unit is repetitively burglarized with manager's deleting the footage. I have a million plus dollars in my belongings stolen. I cannot get there corporate office to contact me in regards to these crimes. Sadly I had a overlook on both units, meaning the facility manager would have to physically remove the lock for the individuals to access my unit and steal my belongings. And let them into the facility property.
I can’t say enough great things about Mckenze, and her team at this Public Storage location. Mckenze was always courteous, knowledgeable, and was very helpful during my time renting a unit there. She was incredibly helpful and caring in my effort to vacate my unit as I have very difficult mobility challenges. I’m very grateful, to say the least. I say give them a call and ask for Mckenze.
Mckenzie is great through polite fast and efficent
MS Mickenzie office associate was very polite and patient.
I was alerted via email of the rate increase, so I called to get more information as to why the rate was going up! I spoke with Jesse who was knowledgeable and understood my reason for asking. Jesse was able to get the issue resolved with a work around that was within company policy. I appreciate him going the extra mile. He even followed up with a courtesy call letting me know it had been approved via upper management.
Mckenze did just an amazing job and made it super easy and fast. I recommend this place to everyone in need of storage!!!
Beth and Cheyenne are awesome
Had a unit there for almost 2 yrs. Staff has always been good to me. I've had some struggles with getting removed from autopay which was annoying but the staff has been bad about it. Has a full loop facility so you don't have to ever turn around. Not a 24hr location.
McKenzie at the black canyon highway location was amazing! Was super helpful and happy to help my wife and I. •McKenzie, Thank you for your great service we appreciate it.
Staff was AWESOME! McKenzie waited past her quitting time for me to arrive. This meant that check in took her to well past 5:30. She did this cheerfully, took time to walk me through the terms and the unit intself. I cannot overstate what exceptional customer service this really was. Because of her service I am now a lifetime customer. I wish I remembered her name. I will call tomorrow...she was THAT good. Well done public storage
The staff member Mckenzie she was very friendly and courteous she explained everything to me in detail and made the process for me to rent the storage unit very easy it was fast and easy with no problems I also enjoyed our conversation. Thank you Mckenzie for making my day much better.
I needed a storage unit ASAP. Day of. On a Sunday evening. I called public storage and got through to a call center. Michelle the c.s. Rep booked reserved and discounted a unit for me within minutes. 10 minutes after that McKenze from the black canyon hwy phx location called. Office was closing down. But The lovely and very kind McKenze held it down for me. She stayed after her shift was supposed to be wrapping up and very efficiency and professionally locked in my unit with a code, a key and some moving materials. Allll very reasonably priced. I don’t rent storage units regularly In comparison to Things like restaurants or cafes, but if I did. This would be my spot. Michelle C.s.r. McKenze Office/location tech!
Great customer service, very friendly and explained info sheet in detail
Mackenzie was very helpful in helping me find the right size storage unit.
Had a great experience hear at public storage. Shout out to McKenze for the great service!
Laurie was great, best customer service I’ve had in a long time . Friendly and very knowledgeable. I highly recommend public storage. She should get a raise.
Annie the manager was a pleasure and accommodating to work with! Highly recommended coming here.
Annie was extremely helpful and assisted me with a difficult situation. Saved me time money and a lot of headache. Thank you Annie!!!
Hey I had the best experience with Jacob helping me out with my paperwork and showing around and how to get into my set up and referral to storage genie
Annie was super nice and answered all my questions
Annie was the nicest costumer service person I’ve met (used a new storage places before). Everything was clean, there was easy access for the truck ramp, a restroom, a cleaning supplies closet, air conditioning. Everything I could want. Would recommend 100%.
This Public Storage is great. During my multiple trips to and from Montana while moving to Arizona, they allowed me to keep my trailer safe at the facility while I was gone. I was able to get my unit same day and it was ALSO the day I showed up in Phoenix which is impressive in and of itself (not to mention this is all happening during Covid Quarantine). I have been completely satisfied with my experiences with this outstanding business and would recommend them to anyone looking for a stress free storage unit rental location.
Jerry was very friendly and very helpful! Definitely an awesome experience and great price
Excelente con ""100'' Buen servicio del Sr julio
Ashley was the nicest person at the public storage! She helped me with everything I needed and answered all of my questions. Great customer service!
Ashley was the sweetest person I've dealt with at public storage. I was in a terrible mood with having to find storage at such short notice and she called me down and got me a good deal. Highly recommend you go to her!
I literally had no other choice ... I set up a reservation for a storage unit and I gotten insurance as well. The property managers were nice but the presentation of the way the unit was given to me was not. Now I have to wash all my clothes because the unit I had smelt so horrible. It was garbage in my unit once I first arrived. Is that how you all give some people units? I'm confused on the review because I totally disagree with it. I didn't have a good experience with my unit it wasn't clean when I got it ! Not coming here anymore! Never, DISGUSTING
Ashley W is the best!! Customer service is on point, girl deserves a raise! ☺️😉🙌🏼
I went in and was having some problems figuring out my storage lock and I had Ashley assist me with it and she had made sure I completely understood how to do it and was comfortable with it! Thank you!
Cheyanne is on top her game as a Property Manager. With her options given allowed me to transfer units while saving me some money. Cheyanne will be missed at this location while at the same time wishing her much succes at her new location
Cheyanne was very helpful!! Super clear instructions and very friendly!
Cheyanne was very knowledgeable and getting a storage unit was a breeze! Thanks Cheyanne for your great service!
They didn’t want to give me an extension on my payment during this pandemic even though I’ve always been a good customer. They went ahead and waived my late fee so guess that helps
Cheyanne was so nice and very helpful ! Thank you❤️
Cheyenne is a very helpful worker fast and courtious !
Had a great experience with Ms McKenzie great service and fast service
I really been procrastinating on getting a storage however, within 30 minutes I had a storage unit. Process was fast, easy, and the staff that assisted me over the phone and in person we're very friendly and easy to work with. Thank you so much for giving me a space for my things temporarily. Definitely recommend going to this location
Laurie was very helpful and professional, thank you
Annie was fabulous today with her great customer service she gave me.
Good customer service from a women name annie she was nice process was short and good
Connie and Alexis were sensational ... quality people doing quality work. The facility was always clean. They were both extremely friendly and helpful. I was surprised at how cool it was in my storage building even during Phoenix hot times. The best thing Public Storage could do is to give Connie and Alexis a solid raise ... they are good for your business.
On site manager is great.
Good Facility.....Good Pricing...Connie was helpful....A little tricky to find....
Great deal on move in! Connie made the paperwork painless, we were done with entire process in minutes. Would recommend to friends.
Just moved into a storage unit at this location and the move in process was smooth and simple. Connie was very helpful and had called me before the move in day to answer any questions. The price was reasonable for us. Security on the property seems above average and I don't expect any problems there. My only complaint is that we moved in on the 5th of the month and I expected that our move out date would be on the fifth of the month we planned to move out but they informed me that we would have to be moved out by the last day of whatever month we are moving out. We needed the unit until the 3rd of our move out month, so this means we will have to pay for another month for just three days of use, so kinda annoying.
I had to get a storage due to accepting a job out of state. Alexis the lady in the office was very helpful I had a lot of questions she was very patient with me and answered all my questions thank you Alexis
Great customer service, Connie at the front desk made me feel welcome and is very helpful. I recommend this property for your storage needs.
This place is everage maintained by the most part, it's just below average. Don't rent there.
Connie was very helpful and nice. Would gladly do business with her in the future.
Made me my boyfriend feel welcome the property seems very secure That I don't have to worry about store in my stuff here And the staff was really helpful I made a reservation for one size and they ran out and they upgraded me for the same price very happy with my service
Connie make sure u stop and seeher if u want the best spot to keep your stuff secure shes really nice and shes makes you feel right at home
The lady up front Annie is nice customer service was good overall i had a great experience with her she is a nice lady let me know all i needed to know.
Thank you Connie for your customer service and help. Very kind and helpful!!
I used this facility from 2014-2020. I recently moved out to save monthly storage fees, which had climbed a good $40 over that time period. It was simply not cost effective to stay there, so I re-strategized to eliminate the cost. Overall, the facility fit my needs. The customer service was satisfactory. Security was above average. My belongings were in the same condition as when I first moved in. Access was easy enough as long as I had my information handy. Alexis and Connie were friendly and accommodating on my move out, which was helpful. I have no real complaints outside of cost.
This facility is great. Connie is extremely helpful and knowledgeable. The facility is always clean inside and out. I would use them again in the future and would recommend to everyone I know.
Connie was great. Nice and clean. I wish your policy provided trash cans.
Lots of help! Very convenient! Thanks Alexis!
Great place! Alexis helped us out so much!
My experience at this location was absolutely the best experience I could have had. Me and my husband unfortunately needed a storage unit in a pinch and I just googled storage places near us. I made the reservation 30 minutes before they closed and Alexis the property manager was so ahhhhhmazing! We pulled in with 6 minutes to spare. She waited for us, she was super patient, she didn't rush us through the process, explained every detail thoroughly and was just a delight to deal with! We need more people like Alexis in retail customer service! 5 stars girlfriend.....and to public storage! Side note: The best part was there was no hidden B.S. it said it was $1 for the first month and it's really only $1 for the first month. They let u get your own lock and insurance..... I would recommend Public Storage and Alexis's location to all my friends and family!!! 😊👍👌🔐🚪💰
Connie is very sweet and helped me fine the best unit for my stuff. I really appreciated when she called me to let me know I didn’t place my locks on my storage right and someone could have got in. Don’t know how I did that lol but you can tell they actually walk the property to make sure things are secured. I would recommend this company and they have a great prices too! Thanks for everything Connie
Connie was great she helped me pick the right storage unit that would fit my needs. This facility is so clean they take pride in their units. I would highly recommend this place if you were looking to store your stuff
I will admit you get thrown off by the area for a minute but I got a GREAT price for huge unit. 10x15 I believe! And it was an inside unit, AC , and I saw the manager on multiple occasions always checking on all the units making sure they were locked. Management was professional and courteous. I would definitely come back here should I need a storage. Highly recommend!!
Connie was very helpful.
It's ok other than than the *cylinder Locks" I was,"required" to purchase from public storage. Two locks at $20 a piece!!!
Excellent service. Very helpful and great customer service. Alexis is the best.
Connie is the sweetest individual I have met in a long time. She is thoughtful in conversation and service. We need more Connies.
Connie has been nothing but amazing, helpful and kind. Definitely worth using this location because of the care she puts into each experience.
Connie was the one that assisted me in getting my unit setup in a professional manner. I’m grateful for her service. Thank you once again.
Almost all reviews are fake. Was broken into at this place, zero care from any of the employees, no help etc, luckily all my stollen items are replaceable.
I am very happy with the service that Alexis has given me. She goes beyond expectations.
I was searching for a new storage facility for my belongings when I came across a deal on the internet . I filled out a reservation for a unit and within minutes I received a follow up confirmation call from Connie. She was cheerful and accommodating of my schedule to meet with her. Once there at the premises I realized I made a great choice. Connie was very helpful and showed me the unit price was great . Connie is a great representation of Public Storage . Reccomend this business to store your belongings.
Alexis was very friendly. She was very explanatory about the lease agreement. Efficient with her duties. She showed me the unit and was very helpful. Thank you, Alexis, for a pleasant, easy going rental of the unit at Public Storage.
Alexis was very helpful in getting my storage and friendly
The office staff is very helpful and kind especially Connie. Place is clean and the location is perfect!
Connie was very cordial and made the process easy and comfortable. She was very explanatory on setup and with good of humor! The price was very reasonable!!
VERY friendly staff!!
Fast and easy ! Thanks Angel for helping us !
Connie and Alexis was helpful
What a great place for storage! Fantastic clean and spacious. Customer service was courteous and professional. Easy move in process at a good rate! Thank you, Alexis!
Thank you Ms Alexis for the great customer service
Alexis is great she helped us get settled and made everything simple easy peasey. Thanks Alexis for all your help. And it's cheaper here than everywhere else I had gone. Awesome saved us money too. 😁
Great experience working with Alexis the property manager. I am a repeat customer at this location and am happy about my new arrangements and set-up. Thank you!
Alexis is amazing. We tried several times to get a payment done and finally were successfull.
alexis is a nice person very nice place to be I really Recommend for people to rent
Hi my name myesha and I like this public storage it's good to me and knows how to help u out with needed. And Connie is a very nice lady I like her a lot
A big thank you to Connie! Great costumer service and very helpful each time we go in.
It's great if your unit is inside. Too hot in phx
Alexis is great. She is help us a lot
Lexie is the bomb dot com. Rates are better than their local competitor. Secure, clean, and mostly all climate controlled. Insured and provides a pick proof lock. What more could you ask for?
Love the place. Connie was polite and courteous. Helped me find the perfect storage.
Fast and easy. Thanks for your help Alexis!
Awesome location!Great customer service everything was thoroughly explained by Alexis with courtesy and a great smile!Will recommend to others most definitely!Thank You Alexis your awesome!
Great customer service
Alexis was great.
I dealt with Connie and she was always very helpful and extremely pleasant. I would highly recommend her and any location she was associated with.
Pretty good group
Alexis was probably the most kind hearted and sweetest csr ive ever met i really appreciate you and your patience i hope you get a raise cause you deserve it
This is one of the cleanest storage facilities I’ve seen. The manager is efficient. It’s a air conditioned facility which really helps. Totally recommend.
Alexis was helpful!
Crackheads everywhere, the homeless live in some of the units.
great place great prices and climate controlled too. nice resident manager very helpful and great at her job. the location could be better though but not enough to keep me from continued rental at this storage unit.
Alexis is the best 1 at public storage very professional and helpful!! I Would definitely recommed to friends and family.
Great location and awesome staff! Very helpful and friendly!!
This is a great place to rent a storage, it’s very clean . I drove in from Los Angeles, I spoke with Connie before getting here. When I met her in person she was very polite. Her customer service was on point. I would definitely recommend this storage facility.... Very pleased.... Thanks Connie....
I went into the office to see what units were available at public storage. I spoke with a Ms. Connie. She was very friendly and helpful and knew her job well! She answered all my questions! The property was clean. Thank you for all you help Ms. Connie. I hope your Boss gives you a raise! People need more employees like you to work in customer service! Job well done!
Alexis was amazing at helping us move in! Gave us detailed information as well as great customer service! We been here for a few months and never ran into any problems.
Nice place. Didn’t have the size I needed but will keep an eye out. Thanks Alexis!
Great experience, alexis and nick help me a lot getting my new storage, process went very smooth and I appreciate their help! Thank you both!
My daughter who is attending GCU, needed a storage unit for summer and the 10x5 we got is perfect. Property seems safe and secure the management team (Alexis) was a tremendous help. It's was a pleasure doing business with Public Storage.
I've been here for quite a few months. And would like to give a shout out to the manager Alexis.She never hesitates. Always willing to help. Always w a big smile and help u figure things out. She is a great people person. Attitude always on point. Just want to say ty.
Alexis & Connie. Thank You! You guys ( Ladies) are great. I've always walked away very happy. See ya next month
Ashley was amazing! Very bubbly personality and answered any questions we may have. She explained everything really well and made us feel welcomed. Definitely will be recommending this place!
Connie was exceptional - She was kind and very thorough in her information- Super helpful and was very patient! Great experience- Thank you Connie-
Hi this is Victor and ermma Duran . We have been treated great by Ms.Connie she has always treated us fair and has gone beyond her work duty to make sure that we get what we need. She is a great person. Thank you public storage for hiring people like her.
Alexis was awesome!
Can be a bit difficult to locate at first but otherwise a good location that keeps your valuables safe.
Thank you connie great customer service fast and friendly thank you
When you have to move out but no where to go come down to see Connie at public storage!!!
Enormous improvement over the last 3-4 years. The facility is good and the staff members have become very easy to work with. I would do it again.
Tina was very sweet and down to earth she did not sound like a robott lol!!! Thank you For all your help Tina!! Oh and thank you for telling us about that plastic wrap (our little inside joke) LOL!!!!
I've been to alot of other storage facilities I have to say that Connie and all the staff at this location are very helpful and did every thing they could to save me the most and everbody wants to save when they can. All around nice job. And again a big THANK YOU TO CONNIE. She was even able to find a microwave when I needed one. Thanks again Connie. Thats what I call personal care above and beyond.
It Was Truly An Absolute Pleasure Doing Business With Public Storage On N.Black Canyon Hwy, Connie Was Very Helpful. The Tour Of The Property Was Very Clean And Well Kept. Me And My Mother Were Very Happy, Really Glad That The Property Sold Locks To Avoid Us Having To Drive Around After A Long Day Of Moving. The Process Was Very Smooth. Thanks Again Connie & Public Storage.
Connie is exceptional to work with! The property was kept clean.
Connie at public storage was a delight to work with and handled all my storage needs in a timely and a professional manner. Thank you Connie!
All I can say about Public Storage on Black Canyon Hwy ... is they are impeccable. And Connie .... the absolute best. Great value - Exceptional customer experience !!! Highly recommend.
Clean secure storage. Friendly employees. No complaints.
I had many questions and my sales lady Deanna was very helpful and knowledgeable. I would highly recommend my family to come to this location.
Nice clean place. Staff was helpful. Showed me all my options. I've used them before so I just came back to them.
Connie is a great employee hard working and helpful to the customers also easy to talk to
Went into public storage location right off the black canyon hwy.! Facility looks great & clean! The staff were a ton of help and they assured this process would go along smoothly! Thank you Connie & Alexis
Alexis is a great wonderful helpful lady
Easy payments and awesome customer service. They get you in and out in less than half an hour!
Alexis was very helpful with obtaining the right storage for me
I’ve received the best customer service by Alexis and the storage unit fits my needs as well as the price. Best experience thus far with a storage unit.
Connie was so helpful. She helped us get the right storage for our stuff and keep it within budget. She is very Knowledgeable and very funny. She made the whole process enjoyable. Thank you Connie for all your help.
I have done business with the Black Canyon location for about 6 months and working with them has been great. Alexis is very sweet and always on a roll. Excuse my language but I think she does a damn good job!! Always professional and will not hold you up. My time here has been nice thus far.
Had great customer service. Really helped out with everything.. thank you Alexis!!
Was there helping a friend clean out his storage unit and the attendant Alexis was very helpful when I asked for some help with the bathroom and giving me a trash bag for the wet moving blankets that got wet during the weekend monsoon.
Connie is a super star. Very friendly and easy to understand! Made getting a unit from her was stress free and easy going! Will be coming here for all future needs!
Thanks to Connie and Alexis for being wonderful help!! Love this place!! 💖
Connie was extremely awesome!!! She went way above and beyond and spent a lot of time with me to help ensure I got the best price and perfect sized unit for my needs.
Very satisfied! Great customer service and extremely personable and friendly property managers. I highly recommend this Public Storage Location to any and everyone in the valley looking for storage units to rent out monthly.
Rockstar friendly service. I was locked out of the unit, Alexis informed me how the process works gave me several phone numbers I can call to get the locks unlocked and in 20 minutes I was ready. She was friendly and helpful throughout and during the checkout process. Would highly recommend this space and Alexis in particular.
I have had several units here over the last 10 years and Alexis and Connie are the best people around and when you ask them for anything to make your storage experience better they are right there to help you along the way !!! Awesome people and awesome facility - Thank you Connie and Alexis you are Awesome !!!
Thank you public storage for making things easy and convient. This location is great for me. Manager Alexis is very professional and helpful. your carts are very helpful aswell. Will definately recommend this location.
Great customer service, very helpful and knowledgeable.
The facility was very clean, the property manager Connie helped me so much,Connie answered every question I had, she was very customer service friendly,very easy to talk too. Public Storage needs to give "kudos" to Connie for a job well done! P.S. Thank you for your service!
Thank you Connie you were so helpful informative and sweet!
Connie was AMAZING. I can’t say enough about her creative problem solving, generosity, fantastic attitude, and good spirit! She was the first person I interacted with in Arizona when I moved here, and worked tirelessly and far beyond the call of duty to make sure that I could leave all of my belongings securely in Arizona before having to leave for a work trip the very next morning. I can’t thank her enough. I’ve heard horror stories about different storage units, but after this I will first, foremost, and always go to Public Storage. DON’T MISS OUT. I really had low expectations for what self-storage would be like (maybe akin to a dentist? But sweatier?) but this made it all a breeze. THANK YOU THANK YOU THANK YOU.
Alexis was verry helpfull and we were verry please with customer service and property was nice and cleaned thank you verry much
Alexis was amazing, gave me a good deal on a space, and was very nice. The property is very well maintainced, reasonably priced, and security has improved by far. Thank you
The management at this location has always been friendly and helpful. Today, Connie and Alexis were kind enough to stay open so I could grab something quickly from my unit after I rushed from work and made it just before they would normally close. Four stars because I wasn’t aware or told that PS pricing was structured for shorterm contracts when I signed my initial agreement. After 6 months, my pricing went way up and it was very difficult to get any reduction at all. The regional director was unwilling to negotiate a long-term rate with me (they straight up ignored my request for a call to discuss it). I need long-term storage so I’ll have to find an alternative solution and move again before the next rate hike (which will cost even more money). I would have preferred to know when the rates would go up and by how much before moving in. If I had, I would have gone with a company that offered long term rates. So, I’m grateful for the local management’s support but Public Storage corporate will ultimately lose my business by not offering long-term storage pricing options or being clear about that upfront.
I’ve had a wonderful experience here at this facility , the service is great.. They really know how to make you feel comfortable . Alexis was very helpful and the most sweetest person I’ve met , she helped me with all my needs and space I needed . I definitely would recommend this to my friends.
I've had a wonderful experience here at this facility. Staff is very professional. Manager Alexis is very helpful. Good place to store.
Very nice and clean. Lady at front desk connie was nice
Bad place they sold my social security
Alexis, was a great help as your employees. I thank her for her help.
I am not happy with Public Storage as a company. With price increases and shortened access hours I was angry and worried about getting moved out. When it is summer in Arizona starting at 9:30 am is not ideal. But.....the property manager, Alexis, was WONDERFUL! Alexis did everything in her power to make my move out experience go well. Alexis was very kind and helpful. She offered above and beyond excellent customer service. Without her my move out would have not gone well at all. Thank you for all of your help Alexis!
Alexis was helpful and a good manager
I wouldn't trust them to secure a toilet!!! Only after i went into the office and specifically told them NOONE is to be in my storage except for the other person on my account, they did NOT let that person in but they talked to face to face and allowed a thief inside my unit. Needless to say, he took everything and they did nothing about it but wanted verification for the one person on the account to get in my unit...why didnt they require a verification for the thief whom i specifically told them he was NOT allowed in...AND they still want me to pay an outrageous amount for what was left behind which was garbage. NOT recommended to even a dog!!! They are lucky I dont sue them...on second thought, maybe thats what I'll do. You would be a fool to rent from these high priced morons!
Connie was very professional!
Good place. 2nd time I rented from this place.
Thank you Ms. Connie for all your help this afternoon! We appreciation your kindness!
Alexis is awesome! All the beauty!
I have used this facility myself a few times in the past. Last week I had to clear out my son's storage unit in 101 degrees. Alexis could not have been more helpful. She offered me water, got me a cart, showed me to the unit and gave me the access information. I accidentally locked myself out and she promptly let me back in and couldn't have been more attentive. Please don't hesitate to use them.
Connie in the front office rocks. So helpful and knowledgeable. Helped us find and get fully set up.
Alixs was really helpful and kind
This service is great.. They really know how to make you feel comfortable with leaving your personal belongings. Connie is very knowledable with space, pricing and always helpful when you need directions. I would recommend this to my friends.
Lady in the office, Connie is very nice. Property is clean and secure. Love that they have carts to help move our things.
The general manager Alexis is super sweet and very patient. The only reason I give it four stars is because you can only access your storage unit during the hours that someone is in the office which is not convenient for everyone.
Great customer service :)
Easy to use. The lady was very helpful and and very informative.
We needed a storage and this was the place to rent! Facility is clean and secure. Manager was very helpful & professional. So glad we decided on PS! Wish the access hours were different but it works! Thanks Alexis!
Ashley was awesome!!!!!
This was easy. Thanks alot
Ashley did an amazing job and explained everything clearly!!
Kind of angry right now. Might be the websites fault, but on the website it says this locations gates open at 6am but their offices open at 0930. I got here at 8 with some printed out sign on the gate saying the gate opens at 0930. They need to update their info.
Ashley was very friendly
They got us a great deal, amazing!
Alexis is amazing! I was supposed to have a district manager call me to answer a question I had, he never did and Alexis solved my issue, no problem!
Alexis was great help
Alexis is DANG AWESOME!!! She has went out of her way many times to get what i need and then some. Great place to store!!
Is this facility have 24 hour access
Today we moved our stuff in our unit and Alexis , the property manager was there to lend a hand with a cart. Very professional and knowledgeable. Glad we chose public storage. Thanks Alexis!
Alexis was very nice and helpful. she explained everything to me and helped me with a cart to move my things. highly recommend this location based on her customee service! thanks again Alexis.
Got helped by alexis she bent over backwords for me great customer service!
Great customer service, Alexis was very helpful.
Ashley was extremely quick and pleasant. I greatly appreciated her service and ability to get me in my unit quickly!
Ashley was very professional, cheerful, and very efficient and proficient in her position.
Staff (Ashley) are very nice every time i have a question. Cheap large storage space (some with lights). Only complaint is that they no longer have the carts to help move your items.
I was able to book this place a couple of days before with ease and today when I arrived on my move in date I was able to get assistance with getting in through the gate with my code and accessed my reserved space with no problems. I would recommend this location to anyone in the area looking to store their items.
The rep that I talked to on the phone was very helpful and extremely professional. However, when I arrived to complete my reservation, they hit me with a bunch of additional charges. Naturally I became upset because I wasn't informed of the charges beforehand. Although the charges were necessary, I wouldn't have been so upset if they had been upfront about the charges. I was told they are not allowed to tell consumers about those charges over the phone. It's basically a sticker shock situation. I thought I was getting a good deal because of the special. Of course, they recouped those charges by hitting me up for more.
Alex is great job with getting my storage unit today
Ashley was awesome and made the process easy
My storage space has been broken in too. I dont feel safe to store my stuff on there anymore. My unit was not covered by the cctv cameras. They were not able to capture a video of the incident.
Best customer service in town is from Ashley at Public Storage. Staff is kind, friendly and knowledgeable.
Ashley gave Great service
Verry help full friendly manager Ashley Fully recommend
Kate is great my experience with her she runs a great property she keeps the grounds clean she's very helpful she's always there when you need or if it wasn't for Kate I probably wouldn't use Public Storage
Ashley was super awesome. She was willing to walk with me and take a gander at a few different storage units. She wanted to make sure i got the storage unit that fits my needs. She was very friendly and i would like to have her help me again if I need.
Ashley was very kind, patient and helpful!
Great customer service!!!! Even stayed late to help me get settled in!!!!!
Great place, clean Ashley is really nice, went out of her way to help us when we couldn't get our code to work and fixed the problem guickly. Shes a gem Public Storage is lucky to have employees like her.
Very friendly - a little disappointed about limited hours until 6pm but have been told they will extend those.
Very professional and helpful!!!!
Ashley is so nice and knows her stuff!! I'm excited to be renting here!
My experience is not good. I waited a week before my unit was accessible (I had to call everyday because no one ever called me back). Then I called for 3 weeks and kept going to the office in order for them to change my monthly rate (I am suppose to pay at least $20 less) and it is still not fixed. Now I am out of the US (I can not call) and they do not answer my emails. I do not know what to do.
Cierra was very nice and helpful.
Cierra was very friendly and knowledgable
Was very helpful in a very stressful time ! Gave us a great deal and answered any questions we had ! Thank you
The store manager made everything convent and assisted with all the questions I had.
Cierra was wonderful hep
Devin and cherry were awsome and gave me quality service. Happy happy.thx public storage
Very friendly!! Cierra was very helpful!!
The prices are reasonable and great staff, very friendly n willing to help you.
Their storage is nice but when I call them they never answer their phones
Cierra was awesome super nice
Quick and Easy good deals Joe is super cool talk to this guy for a storage.
Joe was awesome! Helped out a lot!
Great Service from Tiffany and Alex
All ways organized
Great service great people lots of help
Had a fast a great expericane with Kate excellent service .
My Wonderful experience with this property far surpasses all the other competitors. Many thanks and appreciation for the unbelievable move-in rate and cleanliness of this property. Wonderful experience! Trenna Morris
Awesome Sauce!!! Joe at McDowell was super helpful
Joe was very helpful and efficient. A pleasure.
Kool place with joe
Great service from Joe. Clean and excellent customer service!
Joe is AWESOME
Fast and efficient.
Joe was very friendly and helpful. I got a spot with no hassle. Great guy to go to for any storage needs.
Very friendly help out very much
Great service from Joe and new clean storage.
The agents Tiffany and Cierra were very kind and professional.
Tiffany and Cierra we very professional and very pleasant.
Joe was very helpful! Great place!
The manager, Tiffany, is wonderful. Very knowledgeable, friendly, and helpful. I highly recommend this location to all.
Very helpful and fast
Kate and Tiffany are FANTASTIC!! Excellent communication and people skills! Thank you so much for a painless transition!
Awesome customer service. Tiffany and Kate are the best. It was an easy process, affordable, and the storage facility is very secure and clean.
Nice friendly staff. Answered any & all of my questions! Security gates locked doors with special locks individual gate codes this place is great
Tiffany was great when it came to helping find the right space!
I love Tiffany. Shes awesome!!
The staff was amazing and friendly, especially Tiffany she waited until they were almost
Great customer service. Tiffany was wonderful and friendly. Had a smile on her face the whole time.
Great customer service!
Mayte service was great!
I had a great experience at public storage for they were able to give me a special on my first month and the communication with the front desk staff and me was superb.
Kate is wonderful! Walked me through everything! Very secure and clean property!
Justin is a great PS representative. He was very helpful in answering all my questions. I recommend this PS location.
Came in very frustrated due to other storages being outrageous and rude. This lady named tiffany saw that I was struggling getting my kids out of the car and was the most generis soul I have ever met. She went above and beyond my expectations and turned my day completely around. She was very informational and just absolutely outstanding. Definitely a 10 star here! Recommending the storage unit to everyone I know! Plus she was kinda cute!:)
Tiffany was an amazing help!
Tiffany had great customer service.
Tiffany gave me great customer service! Answered all the questions, really knows her stuff.
This is a wonderful place. Tiffany in particular was fantastic. It was a complicated storage due to an emergency and she helped so much!! Always professional and going above and beyond. Great employee!!! Thanks, Tiffany!
Brad and Ray Awsome and gave great service.
Great courteous service from Ray. Terms and conditions clearly and effectively presented by Ray. Site is very clean.
Good storage, great service. Only frustrating issue I have is to pay by phone there's a $10 fee. In addition to that paying online requires a routing and account number, which is ridiculous. Now I have to pay a $13 late fee because getting the money to you guys is ridiculously hard and I have to drive 40 miles over there and back tomorrow. But sure as hell not going to pay a $10 fee for no reason.
Ray was a very good help and attended to me in a very fashionably matter
It was a great service and Ray give us a great service. Thank you
Ray was awesome!!! Helped me out a ton. Whatever's he's making an hour it's not enough.
Thank you so much Tiffany... It is rare to see some one go out of their way to help these days... Not only was I really impressed with the service that she provided but, she did it with a Smile :) If I ever need storage again I will be calling you. thanks again
Very nice facility. Stella was very helpful and provided excellent customer service. She knows her business
Nice facility. Stella was so professional and helpful, really pleasant to work with. We had a big container full of boxes, and Stella helped us get one of the biggest storage units to fit all of our boxes. Thank you!
Stella is a breath of fresh air! She is always smiling and is very helpful. Tiffany is helpful as well. They keep the property clean and everything is easy to get to. I've uses storage facilities before and this is the best by far. Thanks Stella!
I'm glad I chose this location it's clean quiet cheap and great customer service. Thank you Stella for being so helpful and friendly.
Tiffany was great store was clean and so was the property!!
Tiffany is an awesome rep. She is friendly and informational
Tiffany was GREAT ! She derseves a raise !
Love the location, the manager stella is always friendly and helpful definitely recommend to others
Brad was very polite and professional and cared about my immediate needs I appreciate that thank you for your service
Great storage unit. Good customer service and clean property.
Me atendio jailene y la verdad me gusto muncho su servisio grasias jailene pox alludarme
Good jailene she helpme exelent
Brad was so helpful and professional I would recommend you any time
Move in process was quick and easy. Mayte was extremely helpful and informative. It was a clean facility and had everything we needed.
I had a reservation with Mayte from the camelback office bc they didn't have any size storage that I needed at that location... When my family and I got there Mayte was very much ready to help as a matter if fact we had said we will be needing boxes...She had everything set up for us per the reservation and we where out with a new storage in minutes... I definitely will referral any one to the black canyon location and I give Mayte 5 stars for the service she provided thank you again...
Stella is the bes thing that has happened I public storage. Awesome job.
Brad and Joe were very helpful thanks alot
Great location manager was very helpful got me in and out fast I recommend storing here
Stella is a great person and very hopeful, love this place!!!!
this place is great. The staff is very helpful and nice. This is my second time using public storage and these are some of the reasons that I keep coming back!! Would defiantly recommend!!
Went in to find out how to get into a smaller unit, im moving hear from cali... tiffany was such a help and the place was so clean! I would recommend. .. cant wait to move to phoenix. ...
I came to look for a storage to place my belonging Stella was going to help me out to see what size I needed I look on line it said $1.OK and a $22.00 admin fee when I got to the property not only was it a $23.03 it was a total of $53.00 plus no I did not rent she wanted me to get insurance and a lock really. First be honest and do not bullshit your customers.
I have been with your company for 4 years. The place is very clean inside and out. Rachel has great customer service sklls. Also helpful and knowledge able her job. I'm so glad that I meet her.
I went to the facility in Rachel was very courtesy in the facilty was very clean i would recommend my friends in family to rent one too
I'm new to the valley and needed a place to store some things. I've been to a few other facilities but your location was by far the best. Rachel was very friendly, she assisted me throughout the entire process. Would definitely recommend this P.S. to anyone.
I had a great experience renting a unit here. The location was convenient and easy to access. The property was well maintained. This is a great place to rent storage.
The property manager Rachel was very helpful and friendly and I would recommend this property to family and friends
The property manager, Rachel did an awesome job she showed me a clean nice unit and was very polite
MY EXPERIENCE HERE WAS AWESOME ! GREAT GREAT CUSTOMER SERVICE FROM RACHEL SHE HELPED WITH ALL MY QUESTIONS AND STORAGE NEEDS! THANK YOU RACHEL KEEP UP THE GOOD JOB
I would like to say that the customer service I received at this facility was awesome. Rachel was very thorough, courteous, patient and helpful when she explained the different storage units I could rent from Public Storage. I have been to many facilities in the Phoenix area and I must say this place was very clean outside as well as inside. Keep Up the Good Work Rachel, you are 1 of a kind in the customer service world!
Friendly Staff, Very Affordable & My Storage Room Was A Perfect Fit. I Will Be Coming Back Again.
Thank you Rachel! You have been most helpful. You have your clients best interest at hand. all the best, JLR
She is avrry pleasant &nice person.
Rachel is the best. She is nice, friendly and accommodating. Great customer service! The facility is clean and well maintained.
Rachel is awesome, signing up an renting a unit, went smooth an didn't take long at all. She's friendly an has a great sense of humor. The facility is secure an well maintained, the office is clean, as well as my storage unit an the overall complex, Thanks Rachel, keep up the great work, your doing.
I received top notch service and help from the lady Working here Deborah I believe her name was- I can't complement public storage enough.
Rachel has been a big help, the property is well kept, office is clean, i had to transfer to a larger unit and she made the transition smooth and easy.. Five stars all the way around..
Ms Shelly here is the most wonderful helpful person I've ever met at these facilities. Absolutely AMAZING! not to mention also she so pretty :-)