Very happy with my experience. I visited after having a horrendous experience at another local storage facility. When I arrived, Gary was quick to assist with determining the right unit and walking me through the reservation process, knowing I was short of time.
Brian was very helpful with my journey into Public Storage. He helped square away on how to sign up, what to look out for, and answered all my questions. I remember Brian when I had gone to the S. Tamiami location because we were looking for options for an elder friend of mine and we had spoke to Brian back then (2 years ago). Just as cool back then as he was today in helping me. Salt of the earth dude and calming energy. Thank you for all your help bro.
Brian has been very helpful to get me set up. Thank you Brian. Very professional. Very helpful.
Brian was very friendly n accommodating. Welcoming n kind.
Want to say how much I appreciate your Manager Brian, He’s really helped me with my storage situations and made things much more efficient. Storing here at Public Storage is close to my home so having good customer service just enhances my decision to stay.
I was going to leave my larger unit and he suggested I consider a smaller one just in case I can’t get everything moved out in time which is exactly what ended up happening. This is what I mean by thoughtful and efficient management.
Brian was a pleasure to work with and made the experience seamless
Fantastic customer service from Brian, went above and beyond to help me solve the issue with my storage unit. Very grateful he was on staff today as it made a potential headache a simple fix!
Very polite & helpful people at the front desk. Very clean facility.
The manager that works there on site help me out and to get me a rental unit with no problem, when I ran into problems with the mobile app.. he went above and beyond..
Brian, the property Manger was polite and the Facility was very clean and well managed.
Received awesome customer service from Brian, he is extremely knowledgeable,
helpful and very patient, he explained everything in detail and helped me figure out what size storage unit I needed, great customer service!
Good clean place and good management. The rates kept going up, so eventually, I had to cancel.
Brain is so patient and i seen him working so well and calm under pressure!
Public storage should be grateful to have employees like brian.
I had a truly exceptional experience with the customer service at this location. Dottie was an incredible help—her kindness and compassion made all the difference. I came in to rent a space while having a particularly difficult day, and she immediately offered comfort and support with such genuine care. Her warmth turned my day around. I'm deeply grateful for her help and just want to say thank you.
Brian was very knowledgeable and patient with me and explained the different products the company sells. He also helped me figure out what size unit I would need.
Brian & Dottie gave great customer service.property is cleaned and well maintained.
Thank you Dale for all the help and the massive box!! ✓
Brian was great to work with. He was knowledgeable and professional. He made the transaction pleasant.
Thank you
Johan
Brian is Awesome! Every interaction with him, makes my experience at Public Storage even better
Brain was excellent! I was a walk in & Brain made the check in procedure fast & easy.
Brian was great. Very smooth process. Needed a large storage asap for my business and he helped us out. Will be referring more people.
Brian is the only person I worked with. He is very professional and respectful. I would definitely use this facility again.
Brian is polite and helpful!!
Thanks for the great customer assistance Brian! I enjoy using this Public Storage location because of the service I receive.
We had a tough time and needed storage to help us through the hurricanes. Brian was an awesome help. Location is very well run and super clean.
The service at this location was excellent!! We wanted to look before we decide which size and Brian was so very helpfull!! He answered all of our questions professionally. Thank You!
Brian gave us great service.
He had an amazing calmness after Helene the horrible storm.
The time and care he took with me was incredible.
Deanna
Brian was very helpful and professional. Great service.
Very clean and secure facility. Brian was professional and very helpful. Even with the hurricane coming he made sure everything was taken care of. Very much appreciated.
Went in today needing trailer parking. Brian was extremely helpful and got us setup quick and easy. Friendly customer service, and very helpful. Thank you Brian!
I was a Public Storage customer for about 1.5 years while living overseas. I was referred to them by a friend who said “you have to use them just for Debbie!” Debbie's exceptional service stood out—she remembered me and my local father by name even though I was in Europe and he showed up about 3 times over that year! You’d never think anything was important beyond Trust/Security and Price in a storage decision. I couldn’t ask for a better customer service experience. With storage prices being similar nowadays across reputable competitors, they have figured out a way to provide “value add” through excellent service. Now that we are living in Tampa, I’d even consider the 1.25-hour drive to this facility (if we need external storage) simply because of how much I trusted Debbie. She went above and beyond, even helping me find movers to leave on just 15 hours' notice! The movers said, “Oh, Debbie? We know her and work with her all the time!” As someone who holds a leadership role in a service business, I can confidently say I’d hire Debbie in a heartbeat. She truly made life easier.
We had a great experience at this location and would 100% do business here again if necessary to store items. The last couple of months have been super stressful on my family, finally we found a place to plant roots and came to empty our units. Brian was great, helpful and I couldn't ask for a more friendly and easy person to do business with who knows his way around the storage business very well. Need this guy for all your locations!
I felt this is important to share. When I signed up, the front desk people, Dotti and Brian were so helpful. Months into my lease, Brian has remained steadfast in friendliness and professionalism. The plaace is kept immaculate. Couldn't be happier. Thank you, Brian, for running a first class operation.
Brian was super helpful with setting me up with a unit. He walked me through the process and made it easy. This location is very well kept and easy to access with the app.
Ciuldn't have gone smoother(except for the rain), The facility is clean and secure. Hoghly recommend it.
Needed packing supplies, Brian helped me find exactly what I needed, thank you.
Brian is an excellent property manager at 6133 S Tamiami Trail!
Brain was Extremely helpful fast and polite.
Brian was super helpful and friendly. Made everything pretty easy and straight forward at a time when I'm moving and between buying/selling properties and super stressed. Thanks for making this easy!
Great service. Highly recommended
Brian was exceptional! Walked me through all my options and made this transition a breeze!
Thank you Brian!!!
We rented a unit at this location last week and Dottie was very helpful. She was patient as she showed us various units for us to pick the one would work best for our needs. This location, under Dottie's guidance, is very clean and well maintained. She went above and beyond & provided us with outstanding customer service. Thank you!
Dottie was Excellent with helping me :) Great customer service and helped me and explained everything to me efficiently!
Love this facility. It is very clean and easy to access. Dottie and her husband are great to work with and so kind.
Wonderful service by Dottie! Highly recommend!
Dottie was beyond amazing. Very kind and 30 years wisdom and experience made me feel well taken care of.
David was awesome, Very helpful and kind. Went out of his way to help us. Great job, get place. Easy to access
God if only they would put the public in there and then everything else would be private freedom!
Brian was very professional and helpful
Called scheduled appt for renting a storage unit.
Great job explaining all paperwork. Easy process.
Very nice gentleman . Answered all my questions. Great location.
Over 20 years experience with Public Storage in Arizona and Chicagoland. I am impressed with this location. Brian who helped me effortlessly find the right space at the right time is 6 Stars ))). I own a project & product development company. My clients have included Home Depot, Lowes, Menards, Martha Stewart and many others. Good Luck!
Despite having an international phone number, not allowing me to complete the transaction to rent a unit online, and the chatbot and online rep not being able to help me, Brian on-site could process the order and set up auto billing with my credit card.
Thanks for the excellent customer service, Brian!!! You're the best!
Okay, this is the place!
It's not [just] that this place is VERY clean and orderly, and user-friendly, it was the Customer Service!
Brian and Mike were awesome today and yesterday. Flew in to close out a storage place my daughter had here. We had lost the keys to the lock, however.
Right at quitting time, Brian and Mike helped me by cutting off the lock so I didn't have to pay a locksmith. And one of them was already in his car to drive home! Engine running!
No complaints, just "happy to help." Could not recommend this location more.
I have been using this Public storage since September of 2022 and have been satisfied. I noticed my payment had an increase over the past few months. I called and spoke to Brian at this location and he immediately put a request to lower the payment in for me. He literally called me back within a few minutes to let me know the lower payment was approved. I was so grateful for his assistance and highly recommend his services!
My mom was looking for a storage space, I went to see Brian, he did not have the size she needed. Brian did find a space at a public storage that was the size she needed, at a great price. Thanks again.
Very clean and professional! The property manager Ryan at the front desk was extremely pleasant and helpful. Highly recommend!
Great customer service! Thank you Ryan!!
Ryan was professional, patient and his customer service skills were outstanding. The service that I have received this afternoon was a great job performance.
Jean-Marc
Brian is professional, courteous and very helpful and nice!
Ryan was AWESOME! Super helpful with everything and a great asset to the company.
Tiffany was great this morning made sure I got all the boxes I needed even helped me to the car and came back out to give me my receipt I had forgotten on the counter fantastic customer service
Bryan is the freaking man! I had questions about sizes for an up and coming move in and he helped me out a ton!!
My.mom just rented a space Brian and he was awesome
I had several issues trying to rent my unit online. Brian stuck with me and helped me secure the rental.
Great staff, efficient process, clean units!
Brian was very helpful and was able to answer all of my storage questions. I will be recommending this facility to all of my friends.
The staff is great at this location!
Was an awesome experience kind service. Will do business again thank you.
Brian was awesome. Great customer service and handled everything I needed
Brian helped me find exactly what i needed! Great customer service!
Wonderful service, super convenient, extremely safe and very helpful !
Ron was very helpful, and made the process very easy.
The management here at this location is incredibly helpful and professional. I had attempted to vacate and had some issues with the automated process and so my auto payment still went through. They proactively contacted me and reversed the payment back to me with zero issues at all and simply gave me the benefit of the doubt. High level customer service is a rare find these days and highly appreciated. Thank you again to the staff and management at this location!