Excellent service, app easy to use, clean, air conditioned. great place for storage, reasonable price!
Este lugar esta bien cómodo y de fácil acceso y muy buen trato me siento bien satisfecho del servicio de este lugar
Yes, I had a very good experience, especially the person that was in the office that help me very good, I want to know.
Wonderful customer service . Made the process painless and fast . 10/10 recommend this location
I've known Pam from Catoma branch and I just couldn't be happier that she will be working with me again in this location in Blanding. I am so very satisfied with her work ethics. Highly recommended
Stephanie was extremely helpful. Answered all of my questions and made rental experience seamless.
Pam is amazing and super helpful. Especially in my time of need . Such a professional sweet woman
I’m changing my review from negative stars to five stars . I am only doing this because of Carmen the property manager ! Everyone else I’ve dealt with like the greedy customer service reps who lie cause I found out they make commission and say they do not see the online promotions am charge u full price , and the ins rep who lied as well , yes mamm u told me I didn’t have to do anything and then after charging me told me I was supposed to call back and cancel it before the first not on the first . That has nothing to do with the property manager! I did not know this at first . Seems like they kinda got the managers in a position where their hands are tied. All I know is if u rent from here bypass customer service do not give in to them and speak to the property managers . They are the ones who can walk u thru things the right way . I wish I had known this in the beginning . Should have done my homework first on how this Corporation runs their business . Customer service led me down the wrong path from the very beginning And when I asked to speak to the property manager, I was told that I couldn’t. I had to deal with them that the property manager was only to confirm my Reservation, which in part that is true, but they can also make the reservation as well and I highly recommend going through the property manager and at this location, Carmen has been Great. Was told I Could only move the day before the first of the month or I would be charged a full month if I wanted to change units that was a lie Carmen informed me I could change anytime I wanted. After you make the reservation and pay cancel the insurance you don’t have to wait till the first to do it cause they Charge you. And don’t believe customer service when they tell you that you don’t have to turn Auto pay back on because they have the card information and will charge it No problem that was a lie cause they charged it with a late fee On the sixth day using the excuse, my auto pay wasn’t on. I’m new to a lot of this so I should’ve done My due diligence and spoke to Carmen to confirm every decision in every conversation that was made Between myself and customer service and the insurance people or shall I say lady cause I spoke to the same woman twice. This property is very clean. I always saw Carmen out and about Doing whatever property managers do working She was always friendly . Thank you carmen for all your hard work and effort we appreciate YOU !
Went in to finish reservation in store and the associate Pam was very helpful and a delight to work with. She was funny and provided me answers to my questions and made my experience easy. Thank you
convenient and great pricing.
Pam is very helpful and a great worker, definitely very theral with info and great help source with keeping customers satisfied with having a unit here made things very easy and less stressful.. awesome great employee,think everyone Ive met as far as employees have been nice and helpful; but theres definitely a problem at the Public storage im at and its the dumpster and this is because its always locked and if theres no one avaliable to unlock it how is anyone able to put anything in it if theres no way to open it ? Doesn't make sense at all thats my issue there.
Carmen was great! I booked a unit that was to small online, and she took the time to make sure what I was storing would fit.
Super easy to get a storage unit! Nick made everything a breeze and got it all done over the phone. Thank you! 🎉
Carmen and Pam have wonderful attitudes great conversation. I had a easy process, great customer service!
Very friendly and helpful
Great experience with Pam!
Unit is clean and staff professional.
Yes She is a very kind and good Costumer service right in the spot…Good Job..
Connie was very helpful and explained everything perfectly 👌🏾! Great customer service
Connie is very awesome thank u for everything
Pam was wonderful! Thank you
Pam at orange park is a brilliant customer service representative !!! She is polite and friendly and helpful Ty ❤️
Sales associate was friendly and courteous
The customer service here was amazing!! They were such a great help with everything!
Awesome customer service. Pam answered every question I had and helped set up my new storage. Awesome place with awesome people. My relocation back to Orange park is a breeze.
Awesome customer service!
Pam was very helpful today with everything. 5 star rating for Public Storage!
i was in the office on saturday and spoke with Melinda on getting a storage unit, she was very polite and courteous and very professional.
Spoke with Melinda today in regards to a storage unit for next month she was very helpful. Definitely recommend.
Oh my CONNIE was amazing! She helped me with transferring the items I purchased. I will definitely be doing business with her at Public Storage in the near future . Happy Customer 😊
Front desk service and rates were great
Manager accesible and friendly. Great space and affordable. My storage is in the first floor and very convenient to unload. Thanks Public Storage!
Fast and friendly. Clean facility. Amanda is very good at her job. The prices are a little high.
Public Storage at 271 Blanding is a well managed location. Amanda is knowledgeable and professional and the property is maintained well.
Place clean very nice friendly very helpful.
Amanda was polite and patient when it came to explaining everything to me.Very clean and friendly.
Amanda was very professional and very knowledgeable and helpful
Amanda was very polite and helpful. Her hospitality and patients made our experience 10/10.
Awesome awesome office manager super clean would recommend to anyone
Carmen was absolutely delightful to work with!!
Amanda was very helpful while I was trying to figure out what size storage I needed. Definitely recommend.
Excellent customer service
Property was very clean. Friendly staff. Amanda got me squared away quickly & efficiently. Great experience overall.
Amanda is always professional and makes it painless to pay on person. Very knowledgeable and makes sure everything is good before you leave.
Amanda was fast and efficient, super nice and helpful! We were in and out and she let us check the different sizes to decide what we needed with no problem. Recommend for their prices as well!
Amanda was axing helping me. Would recommend to anyone needing storage. A true family experience.
Amanda was amazing! Got me in an out, very helpful and efficient! 10/10 recommend public storage for your storage needs
The manger was beyond helpful. She made the beginning all the way to the end of my experience easy peasy.
Very polite friendly atmosphere.
Thank you so much,
Love, A happy costume
The associate J was very helpful and showed good knowledge of what I needed.
Ms. Jay was very professional and knowledge about job.
Great customer service, clean facility, easy process!!! Thank you!!
The attendant was so very helpful. She is very nice and knows how to treat a customer
Ms.Jay showed exceptionally well customer service, and helped me with my request I gave to her, she made my experience there really great, keep it up!
Kim was polite friendly and very informative
Nice clean property the property manager johnell was very professional an pleasant I.
Ms Johnell has a wonderful customer service skills
It's always a good experience the staff is very friendly and there is a ton of room to get around with my truck.
Been a customer for almost a year, service is great, facility is well maintained. Would recommend to everyone!
Kassandra got us the unit we needed. Thanks!
Kassandra is awesome. She got me the perfect unit for my junk.
Kasandra was wonderful. Very helpful- knowledgeable- and friendly. Thank you.
Everyone is so friendly here Excellent service. I always see someone out on property working hard to keep it clean
This Public Storage is a perfect place if you need space in the Orange Park area. Super easy to get to, quick no nonsense service and prompt service and answers to questions and such. Kassandra in particular was a huge help with anything I needed, whether it was replacing the lock on the unit or helping me with pricing and budget options. Couldn't be happier with this place.
Kassandra has helped me wonderfully she had the unit's clean and the storage place clean she helped me tremendously thank you I give her a 10/10
Twin Brothers are the best
My first time using a storage unit so of course I was overwhelmed already that morning with moving,and I couldn't find my unit but I saw Alex in the office and he personally walked me to the unit and helped me , Thank God he was there,and the price of my unit was affordable.
I want to say thank you to Alex for helping us out yesterday with our storage unit. Even though you were busy and wasn’t supposed to be on the property you still was very professional thank you again..
Christian was great - very helpful.
Greatest csr I've encountered at public storage. Thank you mah man
Friendly staff clean units
Vickie was the greatest!! It was smooth move into a new unit!! Excellent service!!
Alex was very nice and gave me everything I needed to know about renting my unit
Very knowledgeable of information.very friendly
Alex is the best person…EVER!!!
Awesome Service today with Alex. He went above and beyond in helping me find my unit. And he managed to save me some money as well.
The manager is great. Very clean and professional.
Alex and Chris are so helpful! They are so kind and patient!
Great service from an amazing Sunshine Manager at the office... Thank you for assisting with another unit 🥰
Christian was amazing and made the whole process painless! 10/10
Best storage facility ever and Alex was absolutely amazing!!
Alex the manager had great customer service. His personality and the experience had a lot of sparkle.
Alex was always extremely helpful with any question or concern I had during my rental. He always greeted me with a very friendly manner and was understanding when I had to delay a payment or get a new lock. I would definitely use Publix storage again!
Alex was wonderful, he helped us get the storage unit we needed.
Something nice awesome service