I want to take a moment to give Public Storage… specifically the location at 1925 54th St, San Diego, CA a HUGE shout out!!!
There is a young lady who works there name Breanna… and it was because of her why I chose to do business there instead of any other storage company! I’ve been in customer service for well over 25 years and Breanna displayed extraordinary customer care and for that I am extremely appreciative!
My landlord gave me 7 days to move from one house to a small studio. In that short period of 7 days… finding a storage unit was one of my main priorities since I was downsizing tremendously! I chose one specific day to go visit storage companies, look at their units in person and make a determination. My first stop was public storage because it was right up the street from me. I arrived at 1:32… as I walked in Breanna had advised that she had just clocked out to take her lunch… I advised that I was just coming to see what type of units are available and wanted to get an in-person visual of some unit sizes but I could arrange to come back after her break. Breanna advised that it was okay after i insisted I could come back and she got straight to work…. She took her time with me by looking up some available units in the sizes I was contemplating and then she even walked me to 3 separate units so I could have a visual up close and personal. I had expressed that I did see the sizes online but for me it’s better that I see it in person. After Breanna showed me the units, she advised that if I was interested I could feel free to reserve online if I didn’t want to do it in person. As we went our separate ways, before I pulled off… I decided right then and there my storage unit search was over. Public Storage has all my essentials, perfect size unit, every unit is ground floor and a handy dandy app where I can conduct most of my business and even enter and exit the gate thru the app. Although it is not climate controlled… it wasn’t a requirement for me anyway…. But the way Breanna went above and beyond to take care of me when I was a “lost puppy” in search of a storage unit really warmed my heart! I am big on customer service… it has been a part of my life and makes me who I am today… so thank you Breanna! Also, Victoria the site manager made my official sign up process (after reserving online) pleasurable as well. She was very communicative and had me in and out in a matter of mins. I appreciate this location, the employees as well as the company!!!
Property it's all way's clean you can see employees keep checking around the property I got a chance to speak to Victoria I requested my unit to get fumigation before I bring my boxes and stuff she took my request and tell me she will sketch a date so I can open my unit and take care of that.I gladly recommend this specific location.
Facility is clean and well managed. Shout out to Victoria for going above and beyond to make sure you a got the right size storage, helping setup everything online and providing good customer service throughout my experience.
Muy contenta con el servicio de Victoria muy amable.
Victoria is so lovely always greets us with a smile. You can always find her outside with her cleaning cart. Company is lucky to have her here.
Safety on your stuff
during struggles is a must
Brianna was very great in attending me and made the process in obtaining a storage unit so smooth! Recommend it here if anyone is looking for a unit
The manager Brianna was friendly, prompt, and helpful. Storage was clean and the right size per her recommendation.
Brianna was snart patient and kind.
Best storage facility in town
Omg..,,, one of the best experiences I have had with ALL STORAGes I have
Rented with …She’s outgoing beautiful smile really good customer service skills great personality and just an all around beautiful person in and out .. Ma. Brianna is the BOMB.COM again a very comfortable and lovable experience thank you girlie keep up the great work and you’ll get anything you want in life thanks for the
Experience ..
Brianna was a great help. I really appreciate her help
Great service from the ladies
Best Location!! 5 star review! Briana is extremely helpful and kind. Would definitely recommend if you need storage!
Son muy atentos y cordiales. Siempre nos reciben con una sonrisa y con la disposición de ayudar.
This facility is one of my favorites! It is very clean, you feel safe and the staff (especially Victoria) is beyond helpful.
Victoria has been very helpful during my stay here. Definitely recommend.
I would like to send major love and positive vibes to Ms Gloria who always greets me with positivity and a smile.Thank you for explaining things so i can understand. Always helpful and great suggestions. I cant forget about "B"... Im usualy on site when she is there. This lady is so patient and she will check on me when im there. She has such a warm and positive personality. Both theese are accomidating when im faces with challenges which makes a huge difference during amy diffacult time. The property is clean, the office is clean and most days when im in the neighborhood driving by, I see them in action, making sure the property is safe and tidy. People, including me, can be quick to criticize. I want to give yall kudos for exeplifying what a customer service experience should be. It takes special people, that can regulate, and keep it professional . I appreciate yall and Thank you!!! if your reading this... HAVE A WONDERFUL DAY!!! You deserve it!!!
🌻💜💜💜🫶🏽💜💜💜🌻
⭐⭐⭐⭐⭐ Exceptional Service from Brianna at Public Storage!
I cannot say enough about the outstanding service I received from Brianna at Public Storage. I had an issue with my belongings, and Brianna handled the entire situation with professionalism, care, and an incredible level of customer service. She immediately took the time to listen to my concerns, showed genuine empathy, and walked me through every step to make sure everything was resolved quickly and smoothly.
Her communication was clear and reassuring, and she went above and beyond to ensure my belongings were taken care of and my experience was stress-free. It’s rare to find someone so dedicated to their customers and committed to finding solutions with such a positive attitude. Brianna’s excellent service, has given me a complete confidence in this location and will continue to recommend Public Storage to friends and family strictly because of how she handled my situation. She truly turned a stressful situation into a positive experience, and that speaks volumes about her professionalism and customer service skills. I truly don't think that I have EVER had such a pleasant customer service experience. Thanks Brianna!! You are so awesome 👍 👍 👍
Really awesome experience with Public Storage @ 54th in SD. The customer service is shockingly amazing. Super friendly, always so helpful, always clean - really appreciate the team here.
I want to give a huge shoutout to Brianna at the Public Storage on 54th Street for her incredible customer service. From the moment I walked in, she was warm, kind, and attentive. I had been struggling to complete my storage unit rental online due to a glitch in the reservation link that wouldn’t let me finalize the process. I was stressed and frustrated, but Brianna turned my entire experience around.
She not only greeted me with a smile but went above and beyond to troubleshoot the issue, walk me through my options, and get everything squared away seamlessly. Her patience, professionalism, and genuine desire to help made all the difference. She never once made me feel rushed or like I was an inconvenience—instead, she treated me with the kind of care and attention you hope for but rarely experience these days.
Brianna’s level of customer service is truly exceptional. She’s knowledgeable, efficient, and has such a positive attitude. It’s clear she takes pride in her work and cares about the people she’s helping. If you’re renting a unit, do yourself a favor and go see Brianna. She’s a gem and a true asset to the Public Storage team.
I have been a long time customer at this Euclid location. Victoria has been great since my very first day! She is a very kind young lady. She has always been very helpful with whatever I need or ask for. She's definitely a great employee for your company. Thank you Victoria for everything you've done for me.
Victoria provide great service!!
Gracias por ayudar me con la aplicación
Brianna did a fantastic work helping me out getting me directions and help with policy and good communication customer service I appreciate her after along day of moving
Thanks Victoria for helping me out.
I moved into my unit this weekend and Brianna was so accommodating! I haven't had a storage unit in years but I definitely don't remember having so much help with the details. This was a great pick!
BRIANA IS SO GREAT! She’s great help!
Victoria and Jonathan provide great service.
Victoria and Brianna great customer services great job ladies 🫶
Muy buen servicio de la muchacha Victoria
Victoria at Public Storage was very service oriented and helpful to show me options on multiple units. Victoria is very friendly and answered all my questions. I rented my storage unit and feel the rates are competitive with other facilities. She had me download the APP for future convince. I was very satisfied with my experience here.
Brianna was very helpful excellent customer service I would definitely rent again thanks to her
Great staff and Great Prices , Always Clean and Safe
Great place , friendly service,good prices, Brianna was very helpful she took time to explain with detail and accomodate based on my needs. Really happy with the service
Nice young and very personal
Thank you Brianna. Your customer service and hospitality were second to none. I appreciate it.
Great customer service! Brianna was such a great help !!
Victoria
Excelente servicio a cliente, eficiente y muy cordial
Thank you Brianna and Victoria. You guys are very kind and professional.
Victoria is very friendly and takes care of the property and customers.
Victoria es muy buena persona
Public Storage on 54th St. has the kind of staff that makes you feel like you're walking into a friend's house instead of a storage facility. The ladies at the front desk are always so nice, it’s the main reason I’m sticking around. Honestly, they could probably sell me on keeping a storage unit just for my old mismatched socks.
The place is always clean, which is a huge plus. It’s comforting to know my stuff is stored in a place that looks like someone actually cares about it. The staff is super attentive—if you even *look* confused, they’re on it before you can say, 'Where’s my lock?'
If you want a clean, safe, and friendly spot to store your things, this is the place. Plus, the ladies up front are the kind of people who could make you forget you’re even paying for a storage unit in the first place. Highly recommend!
The property is nice and clean and all the employees I've spoken to was very nice and respectful 👍🏾
Great job kianni and Brianna! Much appreciated 👏
Great service and clean spaces!
Victoria was so nice and helpful! Thank you for your great job!. :)
Brianna smile is contagious, very helpful.
Briana was so welcoming and professional guiding me through the process of renting a unit. The first person you come across in any business will usually set the tone for what you should expect from the facility as far as professionalism goes. Initially, I was overwhelmed prior to arriving but Briana made it so easy and was very informative which allowed me to be more comfortable! I look forward to the future interactions I will have during my time with Public Storage on 54th!
Brianna is amazing! Thanks!
Victoria y su equipo son amables y te ayudan.
Briana provided great service
I rented the space for another location in no time. Thank you Brianna for being so kind.
Thank you Brianna! I appreciate your help!
Brianna was very helpful and advise me on where I could go to the nearest dump to get rid of a large amount of trash. She was very sweet and very accommodating and she has patience for my mini question. She’s an amazing addition to the Public Storage family.
Carlo and Victoria provide great service.
Brianna was so pleasant, she helped me with logging into the app to pay bill. Thank you Briana
Very nice and professional
Gracias Victoria por ayudarme con la aplicación. Muy amable
Victoria provides great service. This is my second time storing here.
I needed help moving some boxes and the staff were very helpfull, ill use this place again for sure!
Victoria es muy amable y me ayudó mucho. Muy buena persona.
Brianna was the best. She helped me with the app. I appreciate her. Thanks
Brianna was very helpful. She has a very nice smile. Wish you best à
Jennie was amazing! Provided VERY detailed explanation on the whole rental process! Definitely recommend this facility!
Victoria and Janette are great !
Janette was very patient with me
Janette and Victoria the best so sweet and helpful.
Victoria provided great service and help me setup my app
Victoria gives great service and she is very friendly and helpful.
Janette and Victoria provided excellent service.
Victoria is awesome she’s very polite and generous she’s a very good worker she needs a raise she always helps me when I need help
Have enjoyed their service for over a year, will continue my rental space until needed
Victoria fue muy paciente y muy amable
Brianna was more than helpful when it came to choosing the perfect size unit for me. As soon as I walked in and saw a huge welcoming smile, I knew it was going to be a smooth ride from there. The atmosphere over all was great! The place was nice and clean. The customer service was phenomenal.
Brianna had answers to all of my questions and was very knowledgeable. Definitely the best experience I've had purchasing anything! I was actually purchasing a unit in a different location while being in that one but Brianna was more than happy to accommodate and walked me through the app in doing so. The customer service and mood felt so welcoming that it was actually hard to leave. I hope Brianna gets a raise. Brianna is a very valuable employee! If had a business I would hire Brianna in a heart beat.
Thank you Brianna and Victoria. You guys were very helpful.
Victoria fue muy hamable y dio buen servicio.
I just want to say Brianna was very kind nice and helpful and she she deserved employee of the year she's really been helpful behalf of f 103 we thank you for have her as a employee
Victoria provides great customer service.
Great customer service from Victoria
Great service from Victoria.
Victoria fue muy amable, gracias por su pasensia
Brianna really helped me out a lot. Please tell her thank you.
Great service from the young lady Victoria
Buen servicio de las muchachas Victoria y Brianna.
Viçtoria is very knowledgeable and helpful.
Spent all day trying to find storage and getting yanked around. Showed up and Victoria was incredibly helpful and gave me the experience I was looking for. Quick, easy, and efficient!
Brianna here on the 54th/Euclid Ave office, was very helpful and knowledgeable about the units , she also recommended moist catcher for my clothes. She was friendly and courteous. Thank you Brianna
Thanks Victoria you are very helpful
Victoria is very helpful thanks for assisting me with the App.
Victoria is awesome, she is always helping me. I miss Jenny too she was great.
Thanks Victoria for helping me with the App.
Thanks Brianna and Victoria for all the help.
I stopped at public storage on 54 just looking around and I was greeted with a smile that was so welcoming. Dawn was so great she was patient and explained everything to me being my first time at any storage facility. She took the time to show me units and my options with no pressure. I knew then, this is the place to be. The place was clean and maintained to the highest. Thank you again and again Dawn.
Victoria helped me and gave me excellent service expecially with my disability being patient. Thanks Brianna for putting a smile in my face. Will definitely recommend
Victoria is very helpful and understanding. Thanks for helping me get my unit situated.
Dawn provided great service. Thanks Victoria for helping me with the App.
Good spot to storage your extras
I love this public storage experience. I have been a client of public storage for over 20 years. However this is a different experience I have a team here that actually takes care of me and I so appreciate from management a.k.a. Victoria to all of the ladies that assist her they take great care of their clientele. Their environment is extremely clean and I always feel safe when I am on the premises. This also allows me the security that my stuff is also safe. Great team great experience I definitely recommend to all.
Have had 2-3 units for 5+ years. Staff are always polite & professional. Premises are kept clean. Have never had a problem with staff. I can highly recommend them!!
Fast and friendly service.
Sheena was a great help with choosing our unit she showed us a few and gave great advice
Staff is great :) wish it were open later in the evening though
Muchas Gracias Victoria.nos ayudaste en todo.eres muy amable.del 1 al 10.te pongo un 🤔🤔🤔🤔😁😁😁10 gracias..
Sheena was very helpful! Great customer service
Sheena was the best and very helpful.
Best place in the world to live your belongings safe and so clean .
Sheena was amazing and very helpful great customer service.
The customer service at this location is awesome the site manager Vikki was very helpful respectful and professional.
She goes above and beyond detailed everything about the facility.
From security checking the storage rooms making sure the doors are all locked and secured I feel safe to leave my personal belongings at this location.
Thank you!
Victoria is excellent good sell lady. Very helpful.
Crystal has outstanding customer service. She delivers and makes a difference with her customers. And exemplifies outstanding customer service. #1 in my book. She deserves a raise ❤️
Crystal and Jenny great help excellent customer service
Crystal was phenomenal! Thanks for your help! First time renting with Pubic Storage and it went so well couldn’t ask for better service! Thank you.
Crystal gave good service helped with the app
Victoria is very helpful.im satisfied with the service.
Cristal explained everything down to detail and has me ready and out in no time.
Crystal was amazing! Super helpful service
Crystal and Victoria always nice and very helpful
Victoria and Amaya provided excellent service.
The staff here is so helpful. When I had a stressful situation involving missing keys, Crystal reassured me and helped me to quickly take care of it. Wonderful customer service!
Awesome place. Great staff. Reasonably priced.
Great customer service! Crystal was completely understanding and helped me navigate the app! I appreciate all the help!!
Crystal gave good service and helped us with our questions
Crystal provided good service
Crystal was very polite and professional, she helped me set up everything on the app and went over the apps features with me, she was very knowledgeable, helpful and answered all my questions.
Victoria gives great service all the girls are very helpful.
Crystal was very helpful trying to help me with the app. Very nice and friendly
Crystal gave good service very helpful
We were helped by Crystal. Super nice and friendly. Kindly, Answered on our questions! Also, I love the app that allows you to access your account and unit with a click of a button
Rebecca and Victoria are Outstanding Representatives of your company. They provided excellent customer service from beginning to end and made me feel at ease in my time of need/transition!!
Victoria is very helpful and polite
Crystal was very good and helpful.
No hassle, super fast and easy access, you can do everything on an app if you want to or walk right into the office where the ladies there are hella cool and easy going. They were always happy to help me no matter what time of day, even minutes before closing they welcomed me in and helped me with everything I needed. I Am truly grateful for the kindness and patience they showed me.
Jenny- it’s very sweet. She help me step-by-step walk me to the unit so friendly with my daughter. Amazing customer service!! I would definitely continue using public storage just because of her awesome customer service.
Jenny and Crystal were very helpful. Great customer service and they helped me find the unit that I needed!!! Thank you Public storage for having great employees!
Crystal and Victoria we're very Nice. Great customer service answered all our questions
Crystal and Victoria were very nice and helpful
Victoria muy buena atención muy amable
Crystal was very nice and helped me with the app. Great customer service
Crystal was very nice and helped set up the app
Front desk assistant Victoria was very friendly and helpful fast and just knew what i need she was amazing thank you for your service .
Victoria provides great service, appropriate all the help and patience
Crystal was nice and helped me with the app
Crystal was very helpful and efficient
Crystal was very nice and helped set up the app
Jenny gave me the best service at Public storage!
Very Nice staff. Property is always nice and clean Victoria, Jenny and Crystal are always nice and helpful
Victoria is very helpful and provides amazing Service. Highly recommend this clean facility.
Victoria was very helpful and provides great service.
Beautiful and pleasant staff very helpful
Staff is very helpful,Professional and very knowledgeable.
Victoria provides great service
Crystal and Jenny were very nice and helpful
Absolutely the best place to store you things. Great service, great people, convenient! Jenny you are so awesome!
Crystal was outstanding and patient with myself and my son! Absolutely recommend
Really awesome customer service. I call in the afternoon and had an appointment set up right away, got to this site to check in and VICTORIA was amazing. Took me to a few units to see what fitted my needs, did not rush me and helped me understand everything I needed to know. I feel really comfortable leaving my things with them after meeting the team. Good job team public storage👍
Victoria and Jenny where very helpful in everything
Great service. Bailey was awesome and made getting started super easy.
Victoria was very helpful
Great service from Crystal perfect storage
Thank You Crystal now I have a secure space to put my belongings for my sudden move ! Very helpful and informative ! Cheers to beginnings of 2022
Crystal and Jenny were very helpful and friendly.I appreciate the service
Crystal provided good service