Let me start with, I've been to a lot of storage companies. A lot! By far Erica and Bridget were the absolute best! Friendly and helpful. Treat them with the respect they deserve and Im sure you will also see how awesome they are!
This is hands down the BEST location in the Lewisville area. Myles has exceptional customer service. Bridget and Erica were very attentive and went above and beyond to exceed my expectations. I will always use this location.
Bridget and Erica have been wonderful to work with! Gave a lot of info and helped me decide on what unit I wanted.
I'd give this place 9 stars if i could, but ill just give a 9 star review. The staff is so nice... Bridget is outstanding! She really cares about her customers and her demeanor is superb. She knows her business and the business is awesome!
Such a clean environment inside and in this monstrous heat wave, they keep it nice and cool. The bathrooms are excellent and never in need of maintenance. Ive never seen such hustle as she makes, and ive seen no one work harder. A++
What can i say that i havent already said before? 😉 Theres no one like Bridget. Thats a manager who treats you like family. Shes the best in the business, hands down. Ive been to a LOT of P.S. and out of all, i would not even compare.
I see Bridget working overtime to make sure her tenants are all happy and satisfied with their experience there.
Couldnt ask for more.
Bridget and the crew there are A1!.
Clean facility, climate is nice and cool inside. Bathrooms always clean and smelling fresh. Never any clutter and for such a large facility its well kept, well maintained and the staff is friendly.
Kinda makes you feel at home!
Thank you Bridget for your help.
I had a bad experience with a storage facility in the past but Bridget answered all of my questions and reassured me by showing me how clean their facility was.
Fairly priced, just expect monthly increases.
Our experience has been nothing but pleasant! Bridget is excellent with great customer service skills. She’s fun and friendly to boot. Thanks for a great experience.
Great customer service thanks Bridget
Bridget and coworkers were great
Thanks Bridget margaritas and anthony
I typically lose my stuff when I get a storage. Im gonna give it another shot!! Thanks for the pep talk Bridget!!
They are very knowledgable and helpful when looking for a space.!
Overall facility is nice and property manager was kind just pushy with signing up immediately before unit was needed. Main issue is it's difficult to get in touch with a real human and storage rates increase $20 to $40+ a month. If you'd like consistent rates and plan to store your items for 3+ months. I'd recommend somewhere else. It's all based on "market rates & demand". They can't provide any projections on increases month over month or maximum rental rate because it's all based on the "market". I'd appreciate more transparency with rates & more customer support.
Amazing facility and support from the staff. Look for Ms. Bridget for all the help and support. Amazing place and people to do business with 😍
Bridget, Margarita, and Anthony were amazing and helped me get my very first storage unit!!! Thank you so much guys💕💕💕
Bridget and margarita were amazing !!!
Margarita, Bridget and Anthony Thank you all
I love this location. The staff is ALWAYS SUPER FRIENDLY and they keep the bathrooms VERY CLEAN!!
Bridget was amazing!! So personable and helpful. Thank you!!
Thank you Bridget for all of your help today!! You are awesome!
Wanted to give a kudos to Bridget! Everytime I store here I have such a great time dealing with her. She is so fast, efficient and you know things are getting done right when she helps you.
She is one of the very sweetest people there are, truly! She will brighten your day everytime just being herself as if you were talking to a good friend.
Public storage is a great place to store your belongings but this location in general is the best because she is here caring about her customers and it stands out right when you walk in the office.
Please do something nice for her Public Storage :) She is top notch!
Bridgette was very helpful .
I had a great experience with Bridget she was very professional and I would definitely recommend public storage to everybody
This is a Great facility! Bridget was so helpful! Thank you!
Bridget Cindy Jonathan were great
Thank you bridget cindy and Jonathan
Bridget Hale was amazing 🤩 very courteous kind and the best service experience
Bridget, Cindy, Jonathon were the best. Helpful and efficient. Thank you.
Bridget is very professional and kind. She helped us with all our storage needs.
Had an awesome experience with this business. And I must say the representative Bridget Hale went above and beyond to make sure I was taken care of, and addressed all of my needs. Thank you.
Katrina, Cindy and Bridget were great help! Wonderful service great price you can't beat it!!!
5 starts for 5 start people. Go see Katrina
Clean, plenty of AC so it's cool inside the building, and also clean restrooms-- thank you. I've rented from storage facilities all over the country. I like this one a lot. Shout out to "Hi" too, the lady who helped on the phone with booking and move in. She is awesome. Other employees at the facility were also very helpful and friendly. Great overall!
Bridget was very kind and helpful with all my questions.
Thank you Bridget for your great customer service.
Bridget, thank u in ur help so i felt confident in making the rught choice renting at this faculty.
Thank u so much Bridget! Great customer service and very helpful.
Thanks Bridget! Awesome service!
Thanks Bridget for such amazing service!
Bridget is absolutely awesome. She was incredibly kind and helped resolve everything seamlessly. She walked me to the unit, showed me around, and thoroughly explained all available options. Her warm smile and perfect customer service made the whole experience fantastic.
Alex was cool, communicating and letting me on how to find my locker. Called back and let me know me that he was wrong on the intelligent. That’s what I’m talking about! Someone who took initiative and made sure that I was able to find it and not running around in circles. Alex I salute 🫡!
Thanks Bridget Alex and Vikkie for making amazing checkin of the storage unit.
Bridget did an awesome job checklist in the day……
Quick and easy and bailey made everything straight forward
Thank you Bridget appreciate your help
Shout out to Bridget for her great work
⭐⭐⭐⭐⭐ Bridget was awesome! Thanks, Bridget, for the great customer service!
Bridget made everything quick, easy, and stress‑free. She was patient, clear, and genuinely helpful the whole time. Great customer service from start to finish.
Bridget was amazing. She was super helpful and answered all my inquiries when I was looking for a unit for my nephew.
Staff was absolutely amazing Was helped tremendously by Bridget!
Had a wonderful experience. Bridget answered all of my questions thoroughly and was extremely helpful. Would highly recommend this location.
Was having a bad day till I walked in and met miss Bridget. She was super helpful and kind. Although I walked away without renting a unit because of not having one to fit my needs I would still recommend others her way!
Bridget Hale is the nicest and friendliest employee you have.
I came to this storage facility and was mad with friendly and a well organized stuff. Highly recommend if you’re looking for a place. This is the one I would choose ask for Bridget. She was very helpful with all of my needs.
Bridget was amazing!! She helped walk us through every step and made it all so simple. Thank you for the wonderful customer service!
Shout out to Ms Bridget 🙌 for the awesome help and support... made my day alot better thank you so much
Excellent service, Bridget was very helpful and answered any questions we had.
Bridget was awesome! Definitely recommend renting a storage space from here
Solid storage solution. Bridget gave me excellent customer care.
Bridget was great, thank you so much!
Bridget is sooo sweet and extremely helpful. She made the transfer to another storage unit simple and easy.
Just would like to shout out to Miss Bridgett who helped me pick the right unit for me and my family . She made it such a pleasant experience and was most helpful :)
Thank you !
Thank you Bridget for they great customer service and friendliness
Thank you Bridget. Great customer service
Bridget made the experience simple and flawless. Thank you
Thank you Bridget for your assistance. She made it hassle less.
Bridget was incredibly helpful!
Thank you Bridget. Always clean and pristine
⭐⭐⭐⭐⭐
Bridget at Public Storage was amazing! She was friendly, professional, and made the entire process quick and easy. She answered all my questions and went above and beyond to help. Excellent customer service and a great experience overall. Highly recommend!
Bridget was very pleasant and knowledgeable helping me find the right size unit for my items.
Bridget was awesome. She was a step ahead of me during the process of getting the unit. Great experience.
Bridget helped me move in and rent out a new space! Super helpful staff and very convenient location!
My online rental experience and move-in were both super easy and seamless. It's really nice having onsite management, and the lady I spoke with was very helpful and showed me where to find my unit and where to park to access the closest door. The security is great, and everything was clean and well organized. I've rented multiple storage units in my life, and this experience was top notch!
Bridget is truly amazing! She was professional, helpful, and made renewing my daughter's storage unit quick and easy.
The grounds are always very clean and well maintained. Thank you so much, Public Storage and Bridget for the exceptional service!
Bridget was great and was very knowledgeable! The location is in a great area. Very clean and definitely friendly service. Thank you.
I accidentally got the wrong location. Went in and spoke to Bridget. Transferred my account within 5 Mins.
Bridget was amazing and was on it.
Bridget was fantastic and made the process super easy.
Thank you Bridget for the wonderful customer service!!!
Bridgette provided me with everything I needed to find my storage unit and get access to the building and the unit itself. Great location.
Bailey and Bridgette are absolutely wonderful! I have always been greeted with warm, caring and friendly responses from Bailey and Bridgette at this Lewisville Public Storage location! If you’re looking for a wonderful storage place, look no further this is your new place!
Stopped by to look for a unit place is clean, we'll organized. Bridget was very helpful.
Bridget was very professional and very knowledgeable of the facility helped me and my family protect generations of antique furniture. five stars from the Rodriguez family
Bridget great customer service thank you. 👍😊
Thank you Bridget for all the help and reassurance on how amazing public storage is.
I had a great experience with them and their employees Bridet was very helpful
Bridget, Cameron and Bailey were awesome! Love the help at this location.
This was my first time renting a storage unit and it was very easy! Bridget and Bailey were very kind and helpful.
Been using this Public Storage location for the last couple years and they have been awesome! Bridgette took my call today and was extremely helpful with getting my wife and I a third unit space to rent. Was quick and efficient over the Phone, and got us everything we needed! Highly recommend this location, the customer service is always great.
Bridget was very helpful, friendly
Bridget was very helpful and this facility is very clean. thank you
I had the best customer service from Bridgett and I know my family and I came to the perfect place to place our belongings.
Been using this storage unit for about 3 or 4 years now. We just cleaned it out so we could finish moving, and the building itself was still clean. No leaks, pests, or any other concerns. Their staff is very friendly. Unfortunately, I cannot remember the woman's name who helped us when we first moved into the unit, but she was amazing and very understanding. Overall, I would highly recommend this Public Storage.
Bridget was amazing...thank you do much for your help! Go get your storage ask fir Bridget!
Thank you Bridget for all your help
Thank you Bridget for great customer service
Bailey at public storage in Lewisville was wonderful. We accidentally secured a spot at the wrong location and she was so helpful in getting us relocated and set up with a unit at the right place. Took a phone call to customer service (also awesome) but Bailey made sure we were 100% secure before leaving her office. Saved us a lot of stress with her know how, thank you Bailey!
Generally carts are available. Returning locks is easy. but the office person may be away at times to handle units. So be prepared to call if someone isn't at the office, though they usually are not gone too long.
If you purchase 24/7 access be aware it will take 10-15 minutes for your code to get the access update. This is normal.
There is a strong smell of Indian or heavily spiced food that may be quite intense at times. May not be an all the time thing, but definitely has impacted my experience when at my unit organizing it moving items in or out for longer durations.
Helpful people in the office. Always a phone call away. Thank You.
Bailey was very helpful. 100% recommend.
I reserved my unit online and the next day Iris from the office called to introduce herself and let me know next steps. I met her at the office and she was so kind and professional, showed me to my unit before signing any paperwork and helped find me the best unit within budget and size. She was thorough in all the information I needed and made the process very easy. If you’re in the Lewisville area this is the best storage place I have found, reasonable prices and the property manager Iris was excellent.
I’ve had multiple units at this Public Storage location for several years, and overall it’s been a great experience. While prices do adjust over time based on current rates, the property is consistently clean, well-maintained, and organized.
Communication has always been decent. If you leave a message, they typically return calls within a day or so. I recently spoke with Bridget while closing out one of my units, and she was incredibly helpful and pleasant throughout the process.
I’ve never really had any issues here, and I’d definitely recommend this location to anyone looking for reliable storage.
Iris is a superstar for Public storage. She has a sweet spirit and a helpful heart
I am happy with my experience I had here. Bailey was the name of the woman who helped me set up a storage unit for my mom's extra belongings after she had to move into a smaller home, and I could not have asked for a better experience. She is so kind, informative, and keeps it real with you. She made the process so easy for my mom and I. Her brand of kindness goes a long way in this world where nowadays, everyone is stressed and striving. Not only did she help us set everything up, she offered a few words of kindness at the end of our interaction that really boosted my mood and changed my perspective that day. I was clearly stressed and dealing with a lot. The other employee I dealt with another day was nice too, but I don't remember her name.
I called to get rates today and Bailey was very helpful with questions I had. Very informative.
Thank you, Jonathan for all your help. I appreciate you taking care of me and my mother. We have rented at this facility for a while and you have always been helpful.
The cost of my unit this month is 242% of the original cost just 7 months ago. Nothing else has changed; it's the same unit. This is unacceptable and predatory. Will be moving out ASAP.
If I could leave 0 stars - I would. Customer service is non-existent. They are not open for customers during “office hours,” they will not return calls when messages are left during office hours on any day of the week, and they never answer the phone. I would not recommend this business to anyone!
Jonathan did great service, friendly and very helpful.. definitely I recommend this public storage..!
Please do not rent a unit from this company, every 3 months my rate went up $90. I started out paying $139, now I'm paying $310 for the same unit. As soon as I get a chance I will clear out my unit and post my final bill. This company is highway robbery, please stay away... You all been stealing since the 1900’s
I had an excellent experience at Public Storage, and I especially want to recognize Pradeep for providing truly outstanding customer service during a very stressful moving day.
I was coming in from another city about an hour and a half away. After getting everything packed, loaded into the U-Haul, and finally arriving at the storage unit, I realized that all of the keys to my unit were accidentally left in my car at the U-Haul pickup location. Since Public Storage cannot legally keep a copy of your unit key, I was suddenly stuck in a difficult situation.
By that time, it was also getting close to rush hour traffic, and the thought of driving all the way back to retrieve my keys and then returning again felt overwhelming.
What meant so much to me was how understanding and helpful Pradeep was. He allowed me to safely leave my belongings at the facility while I went back to get my car and the keys. That small act of kindness made a huge difference, especially because driving the U-Haul back and forth would have cost extra money since U-Haul charges by the mile. Moving when you’re on a limited budget is already tough, and his flexibility truly helped relieve a lot of stress.
In addition, the facility was very clean and well-maintained, even though it was a busy day with several customers moving in and out. While carts were limited during that high-traffic moment, I’ve noticed that during normal visits there are usually carts available and the property stays organized.
Overall, this Public Storage location offers excellent customer service, a clean environment, and staff who genuinely care about helping customers. I highly recommend this facility, especially because of the exceptional support from Pradeep.
I enjoy using them for storage. I had a space prior at another location but never 24/7 access. I like how they offer the service here.
Great service ! Very helpful and informative
Quick raising prices after you get your unit on line
Public storage ripped me off ,got told something completely different from the clerk on the phone, got told another thing by the clerk in the storage office, then came back and got another story by a different clerk in the storage office, I don't think anybody knows what they are doing.....many other storage companies out there, DON'T USE PUBLIC STORAGE
Never can speake to anyone onsite, no proptery manager. 2 rate increases in 8 months. HORRIBLE.
Got an email that they are raising my rent by $50 a month out of nowhere!!! WHAT! Tried to call several times and no one would answer!
FYI all the 5 star reviews are because the salesperson will guilt and pressure you into doing it on the spot. They got me to do it too but just deleted and replaced with this one. They failed to mention they will raise my rent in 6 months when they were asking for my good review!
Refuse to offer anything other than month to month. Had my bill go from $92 to $115 to $155 and finally $200. All within six months. When I called to see if their was a long term contract I was told there is nothing they can do and they can change the amount based on the "market rate" every month.
Will never rent from Public Storage again. The location is not staffed and the rents go up on a regular basis. The most upsetting, though, is that there are no carts available. When public storage first took this location over they started keeping them in the office and had to be signed out. I can't say if that is still the case because there's never anyone in the office to ask.
Jonathan did an awesome job with getting me set up. The facility seems new, secure, clean, and climate controlled.
I have used this public storage for over 5 years. I like that it's climate controlled and out of the elements.
I came in today to set up my storage unit and was initially disappointed with the space I was assigned. Jonathan went above and beyond to find me a closer, more convenient unit. Excellent customer service and very much appreciated!
Abby was very helpful and thoughtful! Was able to save me some $$ as well!
Pradeep was very helpful in my set up!!
Seamless experience, highly recommend!!
Great customer service, very friendly. Clean facilities
I am loving my move-in experience! Everyone is so friendly & helpful, and I'm super impressed by the facility. I'm sure I'll be very happy here.
Update: Two and 1/2 months later, and I definitely made the right choice! 😊
Jonathan was very helpful.
Super easy and simple to sign up with!
We had a great experience. Our rep was professional and very knowledgeable.
Bailey was very good and helpful. Thank you so much
Closes at 9. Inconvenient that i paid a toll to go to my closed unit.
Editing my review because outside of their closing time, the customer service is just one of a kind
Closes at 8:30pm!! And you won't be getting in after that!!!
Clean, affordable, friendly staff.
Bailey provided exceptional service and made the process of renting a storage unit incredibly smooth and stress-free for my daughter and me. She was not only professional and knowledgeable but also took the time to answer all of our questions thoroughly. We truly appreciated her friendly demeanor and helpful attitude—it made all the difference in our experience. Thank you so much Bailey and Public Storage!
Bailey was so helpful and thorough! Very happy with my experience and location cleanliness
The employees do not know the policies of their business. They make everything sound great. They fail to inform you that you have to get notice to move out even thought the app lets you schedule same day. They do not prorate you for a partial month even when you are told they allow it at move in. When you do business with someone for years, you expect better. Every time I have encountered an issue during my time here the staff have been unable to help resolve. DO NOT RENT HERE! There is better service at lower prices right down the street.
Tivon was incredible!! Great customer service and extremely helpful!!!
DO NOT RENT FROM PUBLIC STORAGE. They do not staff the building, if you need help, they are not there. And, it is impossible to talk to a Customer Service person on the phone.
Why are you charging me 247.00 a month with increasing rates while online you advertise 31 dollars a month at a fixed rate.
Jonathan and Bailey were excellent.. They both have great customer service and are very pleasant to speak with..
Tivon has been a tremendous help in getting us setup with our storage unit. Outstanding service and support. It’s a pleasure doing business with him.
Hey Tavon was awesome. I just popped in for him to show me how to check in. I’m so excited to bring my items here to Store. Thank you so much Devon. Good job.
Tivon & Bailey offered excellent customer service today at The Public Storage office off Hwy 121.I would recommend them to everyone! Great job !
Climate controlled is an exaggeration. It’s cold enough to need a jacket and still be chilly
The facility is pretty great for the most part. The doors mess up from time to time but that's because people don't know how to use them it's not the staffs fault. The bathrooms at the rear of the first floor only have one available. There should be trash cans or a dumpster available to the tenants considering the prices that are charged and that continue to go up. It's almost like that want their long term renters to leave for new ones.
Great! Always clean and accessible. Only one star less due to price increases!
Great service from John! No issues with move in.
Jonathan was quick and polite and helpful. No extra nonsense and happy to help!
This facility has nearly doubled my storage fees within just one year, which I find completely unacceptable and unethical. Such a drastic increase is unexpected and feels like an unfair practice, especially given the lack of transparency or clear justification for the change.
Came in on a reservation. Tivon set me up and got me the unit I needed in no time. Highly recommended.
I was having a problem completing my reservation and Tivon at the location helped me enormously. He made the process simple and we were finished in minutes. Thank you.
Tivon was extremely helpful. Thank you for getting all my needs met!!
We always have to wait for a cart.., other than thay it's great.
This property is amazing. Bridgete was so helpful and made the process so easy and answered all my questions
Very friendly and informative. Love this place! Super Secure, a/c, elevators, and clean!!
The staff is really helpful and nice.
Awesome customer service and very understanding. Jonathan at the front is helpful when I have issues.
Ms. Brandi was so amazing! She made the rental process super easy. I really appreciate her kindness and professionalism. Also, this Public Storage is super clean, climate controlled, and has a wonderful location.
Nothing but 5 stars the entire time
Staff polite and super helpful
Went to purchase moving boxes for a client today. No moving boxes in stock. Second time this has happened. If you're looking for boxes, I advise calling ahead.
Such a smooth experience! Jonathan was extremely helpful and understood our needs and found another space that was cheaper than the one we originally reserved! He answered all of our questions, showed us the different storage units, and the entire process was simple. Great onboarding experience and even saved more money along the way, thank you!
Jonathan gave me excellent service. Explained everything to me, was very patient with me. My 1st time renting a unit. Facility is very neat and clean. Feel very safe and comfortable coming and going here. Great sale too.
I have utilized this public storage multiple times and have no complaints. The staff is always helpful. This location is especially convenient as well.
Excellent, superb customer service. Very pleased
Great Prices and Jonathan was extremely helpful
Been using Public Storage for years now and have always had a great experience. Jonathan assisted in transferring from unit to the next and was a simple process. My go to for storage needs.
Worked with Bailey who answers all my questions and helped me pick the right unit
Johnathan was quick with helping me find the correct storage space I needed. 5 star service indeed. Very friendly and knowledgeable.
Johnathan was a great help 5 stars!
I am currently sitting in front of the office during their regular business hours. There is absolutely no one in the office not is there a sign up saying when they'll be back
Awesome service. Johnathan helped me with an issue on my account and was super friendly. Highly recommend especially The Colony location 👍👍
The phone number does not connect me to the location. You just get a run-around like some third world country business. Can't talk to anybody!
Whichever executive decided to remove all human contact from the phone recording ought to be fired.
Would recommend this Public Storage. Staff is always kind and helpful. I kept my belongings here for about a year and never had issues with anything. The building is always clean!!!!
Jasmine was incredible and absolutely deserves a raise or promotion! She went above and beyond to create a seamless move in for me, extremely accommodating, professional, kind, helpful and impeccable customer service! Thank you for such an incredible public storage and move in experience!!
DO NOT RENT SPACE HERE
We had to sell our house and move into an apartment due to my husbands health. Obviously with the struggles we are on a tight budget while he gets back on his feet. We put most of our furniture in the Public Storage. I shopped pricing and picked a unit on the 3rd floor way in the back to keep it affordable. We had movers get it all in there as we can’t lift that kind of stuff. 4 months into it PS informs us they are increasing our rent by 30%!!! That is a lot to us. I could understand 5 or 10, but 30 after the fact. I offered to sign a 12 month contract to keep it at the amount we signed up for but they said no. We will pay them $700 more over the next 12 months than what we budgeted. It would cost a lot to rent a truck and hire movers to move it again so we are stuck. Do not rent from this greedy corporation. Pick a mom and pop storage facility or anyone else. Public Hostage really knows how to screw the community.
Rates are reasonable, controlled climate, and very clean… Staff is helpful and professional especially Jasmine she made sure the whole transaction went smoothly…
Jasmin is the best! Very knowledgeable and helpful! Public Storage is lucky to have her. Will recommend to friends and family.
Your introductory price will only be valid for a month. They will then raise it exponentially especially if you’ve been in the facility for over a year. They are greedy as can be. Use Public Storage at your own risk but I’d recommend using a different facility. My introductory price was $69.00 which was a good deal at the time but they’ve “bait & switched” by doubling it since. Now they’ve sent me a notice to raise it again to $168.00!!
Exorbitant price increases and no services. In just over one year our rate has more then doubled to $500/mo. Moving to extra storage for only $115/month. On top of that we have trash and such to dispose of. Their trash is locked up with the threat of $10,000 fine OR a $200 to $300 cleaning fee. Store else where at a fraction on the cost.
Jasmine was so nice and patient. Very knowledgeable and explained everything.
I stopped in to look at a renting large space. The facility was nice and clean. But the real shining gem here is Jasmine! She is amazingly friendly and very professional. Jasmine is the reason I will be renting space here!
Almost wasn’t goin to rent until I got assistance from Jasmin! Definitely an asset to the business, she is! Nice location also
I went to help my son-in-law move out of his unit. The manager was off, and the office was closed, but it did not stop the manager from coming out to harass an African American man and his family. My daughter and I both recorded the transaction. I contacted their corporate offices more than once, but they did not care and refused my offer to send them the videos from my iPhone and my daughter’s iPhone.
Local Management is hostile and unprofessional. Iness than a month there were gate issues at least on 3 separate occasions resulting in the gate being left open and anyone being able to come in and out for days at a time. One such incident where I was locked inside with my son along with several other clients. One of those clients knocked on the building until someone came and seeing as how we were trapped until after hours on a school night with children. The door to the kiosk was locked from the inside the gate access and the number on the gate and in the app did not have anyone working during those hours. Someone came out and open the gate while screaming at all of us. Left a voicemail on customer service that night and got a call back the next day by somebody who rather than apologize immediately became defensive and hostile. I asked to speak someone else she said I'd have to call back I did and apparently she was the one who answered because I was immediately hung up on. I called back again someone else answered and said the person I was talking to at just left and there was nobody else to talk to
Excellent service at this location! Jasmine was very Helpful!
Great service, very clean and neat. Bailey the manager is wonderful. Love the place!
Jasmin at the 4900 hwy-121 location was extremely helpful and knowledgeable of her job. She was and patient and explained all the advantages and disadvantages of each unit size.
Jasmine is amazing great service, great energy and definitely was helpful. The facility was cleaned and very well organized.
Thank you for the rent correction I have deleted my previous review
Jonathan was a real help ! Cool guy and nice attitude.
Jonathan provided great customer service, and helped me get a storage within minutes. The process was quick and efficient. Highly recommend!!
The lady who helped me out when I first rented a place over six months ago she was awesome. And the lady who helped me out in moving out was great as well. It seems all the ladies, and I want to emphasize only the ladies, who work at that location are all awesome and wonderful. Very professional, very helpful and they’re willing to listen and provide guidance and advice. Thank you ladies and I will be back one day.
Had a wonderful time working with Jasmine. Her first impression was very professional. She showed us options and informed us on what we needed to know. She got us the perfect unit in and out in a timely manner. THANK YOU JASMINE WITH HELPING MY LIFE BECOME A BREEZE! :)
Friendly staff and clean property.
Johnathn and Bailey was outstanding and explaining everything thoroughly.
Jonathan was really helpful
Jonathan is basically the Gandalf of storage unit personnel. Awesome experience.
I had to change my storage date and THEN had to upgrade to a larger space after changing the date.
My rep Jonathon was very patient, friendly, and pleasant in ega4ds to the 2 seperate changes I needed to make.
Facility was very clean and gave me security in knowing my property would be safe.
Johnathan was a huge help. Great service
Johnathon was awesome went over all the details and took very good care of us!!
Jonathan was great! Was able to make a reservation online and finalize without a problem. They now even have a QR code that allows you to get into your space without knowing your code!😃
Clean and was nice for the two years I had a unit there
Great rate, great customer service and was able to get everything handled really fast
No issues with this location.
Very best customer service, very knowledgeable about everything and made me feel welcome.
Very friendly staff. Helped me with all my questions
Bailey was extremely helpful and helped us get the best deal to store our stuff. First class storage!
Solid storage facility. Helpful people (especially Jasmine), and they have carts to help unload.
Jonathan was really helpful. He made our first experience easy. Recommended
Great and speedy service. Prices are the best in the area. Building is very clean!
The staff here is awesome 👏 Kelly made a bad day into a great one with her fast and courteous customer service!
Kelly was amazing. And she helped me with everything!
They will raise your prices every year $50.00 or more.
Jonathan was great help made it VERY easy!
Excellent customer service
Choosing this location was one of the best decisions I have ever made. The manager is welcoming and truly cares about her job. I opened my first unit here over 3 years ago. I have since closed that one and opened a smaller unit. The manager went above and beyond to help me keep the units as close to each other as possible while I prepped the larger one to be closed. My son and I have been through some rough times, but the staff here has been helpful and supportive through it all. <3