Public Storage Self-Storage Units at 390 S Front Street, Memphis, TN

Tabitha is so nice and professional the best ever

Tawauna was an amazing help && rented my unit over the phone to me !!! Thank you for your help Mrs. Tawauna for all your help at Public Storage on Front St ...

I reached out 3 times to Public Storage by phone and through the app and NEVER heard back from them. The unit had water coming in and fortunately, we didn’t have anything damaged but they NEVER followed up with us. When they had a live person working there, it was great. When they chose a virtual attendant, there was NO service or follow up

Public Storage fulfilled our short term storage needs and the location and service was great

Ms.Hollis along with Ms.Keanan were amazing. Had an issue with a lost key and they were able to help me replace the lock in the same day!

This location is very convenient to the residents living in the downtown area. We have helped clients relocate by packing their belongings and moving the contents into this facility. The site is well maintained and secured. The process is always easy. The staff was helpful and considerate. We highly recommend this location.

Love this location and the manager for this location… thanks AJ💙💙.. very secure and great spot as well

This is one of those places that’s never late taking money out of your account, but good luck getting into your unit in the morning at 6 AM when they say they’ll be there. Because they won’t be there. Or 7 AM for that matter. There will be no one there to unlock the door. And the automated system simply helps you get a There will be no one there to unlock the door. And the automated system simply helps you get into your unit but it doesn’t allow you to get in the front door. And they won’t be there at 6:15 and when you call the number you’ll just get a message . I’ve rented with these people before and now that they’ve gone to a centralized customer service system. It’s really horrible. I am renting a unit in downtown Memphis and I called the customer service and the guy said I had to buy a barrel lock up, from them and I couldn’t use my regular round lock. So I go all the way to the storage unit and I notice everyone else is using round locks and then I look in the unit and he’s had me a round rock placed in there and it has charged me for it. Waste two hours of my time on my day off. The customer service representative from the corporate was named John and he misled me but Drescha the local manager here, cleared it up for me and gave me a refund.

Let me take a moment to thank Ms AJ for all the help she has given me since my relocation from NYC to Memphis. As anyone can imagine moving is hard, but Mrs AJ not only made me feel welcome to Memphis but has been accommodating to all my storage needs. Expect to get A one service at the Front street location in Memphis Tn

Dresha is the best public store representative I have incountered in the 12 years of doing business with Public Storage. I want to move to a different storage company due to public storge had rised my month lease to $400 per month and Dresha offered to transfer me to a smaller unit which was cheaper and the perfect size for my items. Thank you Dresha!!!

I was a walk-in and Dresha help me every step of the way, making my move from Memphis to Nashville smoother.. Thank you soo much

Great communication

Dresha is awesome and has been such a help in the moving process! Couldn’t have been able to do this without her! Thanks for all the help!

Very good customer service !! Dresha took very good care of me!!

I've dealt with Ms. Bernice every time since coming to this location and her energy is just so uplifting. So glad I found this location...

I want to thank Ms. Bernice for being such an amazing guidance. This is my first storage and her help was greatly appreciated. I’ll be sure to come to this location as long as she’s here to help assist me.

I was searching for the perfect storage on google and saw this location. Ms. Bernice didn't disappoint at all. My favorite by far in Memphis!

I absolutely love the customer service that’s always provided by Ms./Mrs. Bernice! Her professionalism, respectfulness, and awareness is at an all time high! I’m so elated to say that I made the BEST decision by choosing to store my belongings at the Front St. location here in Memphis, TN! Ms./Mrs. Bernice provides great customer service at location 08691! Want to be taken good care of? Go see her and you’ll be glad you did!

Miss Bernice is as nice as anyone can be. Extremely helpful and knowledgeable. Great experience.

Ms. Bernice is the best! I've been at this facility for over 5 years and appreciate how easy it is to load and unload without ever struggling to find parking.

Rented a storage unit here for 21 months. During that time, had 3 price increases that literally doubled the cost of my unit. The first increase was 3 months after moving in and that wasn't promotional pricing. That was just crazy!!! The location is convenient with lots of parking out front and a nice loading dock in the back. And we loved the woman in the office. Unfortunately the continuous price increases forced us to move out and we are happier to have the money in our pockets vs. theirs!

Very nice representative. Very helpful and through. Will rent again.

THANKS MS. CAROLINE

Best place to store goods.