Public Storage Self-Storage Units at 7415 West Dean Road, Milwaukee, WI
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
10'x17'Online only price$ 22/moParking 10'x17'
$ 22/mo $29Best Price Label
- Uncovered parking
5'x8'Online only price$ 47/moSmall 5'x8'
$ 47/mo $63Best Price Label
- Inside unit
- 1st Floor
5'x8'Online only price$ 50/moSmall 5'x8'
$ 50/mo $67Best Price Label
- Outside unit
- Drive-up access
5'x10'Online only price$ 50/moSmall 5'x10'
$ 50/mo $67Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 74/moMedium 10'x10'
$ 74/mo $98Best Price LabelHurry!
- Outside unit
- Drive-up access
10'x15'Online only price$ 91/moLarge 10'x15'
$ 91/mo $121Best Price LabelHurry!
- Outside unit
- Drive-up access
10'x20'Online only price$ 108/moLarge 10'x20'
$ 108/mo $143Best Price Label2 units left!
- Outside unit
- Drive-up access
10'x25'Online only price$ 138/moLarge 10'x25'
$ 138/mo $183Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 668)
Dario was wonderful very helpful.
Dario was amazing as well as Jeremy on today's visit. Great customer service and quick problem resolution skills.
Regina was such a great help I appreciate her patience and knowledge this is why I always come back to Public storage. GREAT CUSTOMER SERVICE
Cassandra is very professional,helpful and friendly. Thank you !
Dorothy did a excellent job in explaining how storage worked. She answered all my questions and she has a amazing personality.
Cass was a great help got me what I needed!
Dorothy and Charles were great. I appreciate all they both did to help me.
Convenient and somewhat affordable
Dorothy has been amazing. When she leaves I leave.
I Loved all the care and concern that Dorothy had for me and I had a good experience with her she helped me with all my needs Thank you
Dorothy has been a tremendous amount of help, I needed a unit big enough to hold 1 bedroom and a kitchen. Dorothy was more than willing to answer any questions I asked. She showed me a lot of great units and I’ll definitely be contacting her when I’m ready to make my decision!
Dorothy was amazing through this whole process. She talked me through the online process and got me going.
This place Love story my junk
Charles, at West Dean Road, was amazing! The snow was blowing and it was cold! Charles put me in a great spot. He also took the time to help me move my motorhome into the space. He made sure that I was happy. Super great customer service from Charles. He also asked me to contact him if I had any further needs! Thanks Charles for your help.
I visited this store yesterday in a bit of a panic and the customer service was absolutely EXCELLENT. Charles I believe his name was and the lady working with him yesterday morning are definitely the ones you NEED to speak with to handle your business they were wonderful. Helpful, fair, all about the customers, compassionate too. I’d recommend this place over and over again just because of how professional these two members of the staff was. Usually I STAYED having to argue with them, but these two they’ve turned my opinion of this particular location around. Thank you for helping me out you guys. I appreciate it.
Great service no problem was in and out without any problem
Super cool people very nice friendly and helpful got me set up quick very respectful and well spoken thanks Charles and Shakeria
Charles & Dorothy were very complete and helpful
Dorothy and Charles explained all the details and made it easy for me to complete my rental
Dorothy is always amazing. She has knowledge of the products and the storage units and she always has a smile.
The worst experience ever and they break into storage units at this location
The out doors storage price reasonable.
Staff was very friendly and helpful 🙂
Staff at this location will have you cracking up in the lobby, they make paying your life away fun .
Dorothy at the W. Dean Rd., Milwaukee Public Storage was terrific! Even though I had received an email confirmation for the unit I wanted to rent, it had been mysteriously cancelled. Dorothy got right on it and untangled the red tape. She was very thorough and helpful!
Had to move out, prices were raised to high.
Always friendly staff willing to help
Cassidy helped me out so much very knowledgeable in what she does and has great customer service values.
Great customer service. Cassidy was very friendly and professional.
Charles took really good care of me. Good customer service. Need people like him everywhere.
I’ve been at this location for 3+ years in my same spot paying my bill on time and all of sudden because of new management they want me to move my truck and trailer from one spot to the next and still pay the same amount which makes absolutely no sense. I get it…new management wants to strut their stuff but do with the tenants NOT the ones who have spent years dealing with public storage. NOT PLEASED
Hello! I want to shout out the manager Charles at the public storage on Dean road! He went beyond his title to make me feel comfortable! I opted to select the inside climate control, and thanks to him, I made the right choice. He took me to look at it, explained what each penny would cost me, the best supplies to get to pack, how to lock my storage unit, u name it he did it! Very professional customer service! Didn't flirt with me like many other married mental do! Actually in the office! Wasnt on his phone! An overall great experience! Keep up the good work sir!
Cassidy was amazing, friendly and super helpful! Thank you so much for your help
Good service and no complaints thank you.
Cassidy and Shakeria ,very good service and TRISTA!!!!!!
Cassidy and Teressa had Great customer service, efficient communication, and very helpful, answered all my questions and concerns! 😊
Clean facility and units. Friendly staff.....shoutout for Cassidy for being so helpful and courteous!
Cassidy was very helpful with sizes of units and what insurance needed and locks.
Very clean facilities great customer service
Trista is the bomb. Thank you!
Cassidy was super helpful!
I will to give a shout out too Shakeria she did a wonderful job assisting me with my space today she help me and my daughter. Great customer service skills.
Cassidy is awesome she helped me set up my keyless entry and more with my account great job we need more customer service like Cassidy
Cassidy and Trista help me from start to finish! Great help!
Excellent service today from Cassidy and rickkki
Cassidy and Trista are the bomb.com
Amber was super awesome.
Amber was great. Made me laugh and knew information right away.
Amber was extremely helpful with helping me download my app. I appreciate her.
Wendy is a very awesome person She’s very helpful to customers She makes me feel comfortable Just awesome 😊
It was a great experience the manager WENDY was really helpful,respectful and kind.I REALLY RECOMMEND USING THIS PUBLIC STORAGE
Wendy had fantastic customer service, she helped this my small issue I fill confidence I recommend this property go see Wendy
Wendy help me with my rental today I’m very satisfied I would recommend this property
Wendy was very nice and helpful. I really appreciate excellent customer service and she displayed exactly that!!!!! Good job Wendy
I don't usually post stuff but Wendy at this location was awesome. Very professional very accommodating and very helpful. Explained everything that even a little baby could understand. Kudos to Wendy. Keep up the good work an attitude.
Wendy was great! Great customer service!
Wendy helped make my move in excellent she helped me download the PS app & would recommend this property
I have to give a huge shoutout to Wendy who has tremendously helped me in my time of need, she had all the answers to all of my questions, very professional and friendly! She is the smile of public storage she made my day! Thank you so much Wendy for all your help! I truly appreciate you!! This by far has been the best experience I have received thus far from public storage! My favorite location!!
Amber is the best. Thanks for all your help!!
Customer service was amazing, Wendy was very helpful and patient
Ambur was absolute the best she helped me with everything and made sure i left satisfied thank you I give you a 10 star ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Amber is amazing and her costumer service was awesome from start to finish.
Great customer service from Wendy … very pleased with service
Wendy and Abby where very helpful during my visit. I definitely recommend this location. The people here are friendly and helpful. Let’s go packers!!!!!
Wendy was very nice and helpful I recommend renting from there.
Great customer service. Wendy really made it easy for me.
Making payments with the automated system is very easy
Wendy was great she got me taken care of fast and setup was very easy. She was polite the moment I walked in and got me finished up quick.
Wendy was very helpful
Wendy was quick professional and extremely helpful. Highly recommend this location!
Wendy was so awesome her customers service skills was was outstanding.,She amazing
Manager at location have a very nasty attitude just as bad as the previous manager thought there might of been some changes but I’m still the same and the manager called me and tried to force me to change my review what a very nasty tone I think the lady name is Wendy and For every bad review she gets she’s going to force customers to come in and write good reviews
Wendy has been fantastic with customer service, good attention, well detailed. She guided me to set up my account and password, make sure that all is working correctly.
Wendy is the bomb dot com! She is always out there cleaning and working.
Wendy was amazing 😃
I suggest that no one uses this property to store anything I cancel my storage June 5th and it is October 1st And they are still taking money out of my account and I just realized it when I was checking my emails and have not received a callback on What they’re going to do about the situation
Wendy has very good costumer service and helped me with everything I needed thanks Wendy andpubli
Went to public storage on 76th Dean rode in the lady's in there was funny and very helpful I will suggest them any day thanks again Wendy you was such help me also karibu
Wendy was very helpful. I highly recommend this location 👍🏼👍🏼👍🏼👍🏼
I highly recommend this location. Wendy had the best customer service!!
Wendy was great today. Very helpful with assisting me get my needs met with getting my storage space. Thank You. Wendy.
Wendy hard body for real for real keep stuff 💯 very hard worker and good person all around well recommended!
I love this location and Wendy. Wendy is great! She has great customer service. Keep up the good work Wendy 😀
Good customer service would recommend!
Wendy did an amazing I highly recommend Dean road storage.
Wendy was great & I recommend this store
Wendy was so very helpful. Tha k you very much for your help and making it so easy for me.
Wendy has AWESOME customer service skills! She is very helpful, friendly, and knowledgeable! Wendy makes it a pleasure to do business with Public Storage! I wouldn't go anywhere else!
Wendy and Ambur were so helpful and polite! I highly recommend this location.
Fabulous customer service!
Wendy great I would definitely recommend this site
Tiffani has great customer service. She is very sweet, attentive, and helpful.
Wendy was very helpful I would. Recommended this property great customer service
Wendy help me very well I appreciate the help I recommend you come see her.
Wendy stayed late to help me and she is very appreciated. I recommend her to everybody.
Wendy was extremely helpful and made sure the unit was ready, and that I was able to use the app to access my account and the unit. Thank you Wendy!!
I was having a bad day yesterday and when I went inside this establishment the manager Wendy turned my frown upside down. I want to thank her she was very helpful and took her time with me.
Wendy amazing job great customer service.
Wendy was a very was a very good helper and went above and beyond the call of duty 4 helping me set up my storage unit and I came all the way from Alabama and she assured me that everything would be okay thank you Wendy
Great management Ms Wendy
Went to Public Storage to take care of some things and was assisted by Wendy. She is absolutely the best. Very professional and friendly!!!! I will definitely keep them in mind for all storage needs.
Never had a problem here also it’s always clean and peaceful as well
Wendy is great
Wendy came out and helped me at the 77th St location in order to get into my storage unit! She was so nice and I appreciate her help.
Wendy was a great help! There was a staffing issue and she drove all the way to another location to help us get in our container.
Wendy was extremely helpful and knowledgeable when it came to me selecting a storage space. She made me feel comfortable especially with the new process with using my phone to access the facility. Thank you so much Wendy
I’ve worked with other storage units in the past and this one is by far the best company to store gear with. I had a lock issue today and Wendy was quick and helpful to open my unit and I highly recommend this property.
Wendy was the absolute best,she helped with everything, and made sure i left satisfied
Wendy help me out I would using this public storage
Wendy has excellent customer services with a positive attitude please Use Public Storage on Dean Road!!!
Come see Wendy she is awesome she answered all my questions and was very helpful
Wendy was very helpful and knowledgeable l had a wonderful experience
Wendy was nice and helped me out to get my storage unit
Wendy is great she is very helpful. This place is in good hands! Come see her!
Thank God for Wendy! She was so professional and helpful during this very stressful process. She was patient and understanding unlike all the other staff we dealt with at this location. You all need to make a mold of Wendy because she is an exemplary employee.
Tiffani was very helpful in getting my RV stored. Great customer service.
Tiffani is the best always greeted with great service and a smile. Thank you keep it up
Tiffany was a great help she had Amazing customer service and she answered all my questions and had a great customer service ❤️
Tiffani ROCKS!!! She helped me with all of my questions over the phone. She is very knowledgeable. With her soft voice I could hear her smiling through the phone. Keep up the good work.
Woman at service desk was able to help me transfer from a smaller unit to a larger unit. Her help was greatly appreciated! Will continue to rent from here!
Thanks Tiffani for all her help with the storage. Great customer skills and very polite and patient with us. Keep up the good work. 👍
Thanks Tiffani for you help and always so polite.
Tiffany is da best
Tiffany.. the beautiful young soul who helped myself and my business partner make a great decision and saved us unnecessary expenses... I'm definitely gonna make the facility on Dean rd my regular storage spot!!
the atendant was never around.. left before the closing time.. waited for an Hour.. Not Happy.
Great customer service & maintenance.
Tiffani is the biggest help. I'm really glad she's at this location. The previous lady was not as eager to help. Tiffani helped me get my storage door open, it was frozen shut from the snow. She really needs a raise. YOU ROCK TIFFANI!
Tiffani did a wonderful job.
The management on Dean Rd is sooooo smooth I love them Especially Tiffani, she’s so laid back and will help with anything we need! I will definitely continue to come in or call with questions. She definitely needs a raise because I’ve been renting here for years and management sucked until now!!! Way to manage tiff!!
Tiffani was a great help.She had great customer service and a amazing attitude. I will definitely be coming back.
I called for information about rental rates. Tiffani was very helpful and she answered all of my questions before I could ask. Thanks Tiffani
Tiffani was a great helping me find my unit and assisting me with my lock. Thank you
George is a very delightful young man, he was very knowledgeable while answering questions for me and also made sure all my needs were met.
I set up my account online and had a delay on my move in date. I lost the information on how to find my storage location and my code for the gate. I worked with Tiffani once I arrived. She gave me great directions to get to my storage, advice on getting my things to fit, reminded me of my bill date and how to properly move out. She was very professional and helpful. Made the experience very positive. I will recommend this location if anyone asks.
Doreen was absolutely wonderful!! She explained every detail of rental and made sure I understood all details. I was hesitant about storing my items but Doreen definitely set my mind at ease. Thank you for everything Doreen! ~Hope
George was very welcoming, friendly and did an awesome job explaining everything to me also giving me good advice and offer items that will help protect my items while in storage.
Very helpful and professional
Great customer service
Website registration could not be completed on-line unless I purchase 'Orange Door' Insurance. In person registration went well, nice personnel. $1 first month and monthly rent thereafter is attractive. What's up with the requirement to purchase a Public Storage lock for $20 bucks? I've stored my old sportscar for over 30 years, always able to use my own Master Lock. I'm sure just a revenue enhancer, like the $24 'administrative fee'. I see you're pushing 'Orange Door' insurance pretty hard - gotta be a money maker as well.... My 10' x 15' unit was not very clean - how hard is it to sweep this unit out before a new renter? Also, I imagine the 10 x 15 unit should be 15 ft. deep - my car is exactly 13.5ft long and JUST fit in this unit. If it had been 6" longer, shutting the overhead door would not have been possible.
George is exceptional at what he does. If you need help ask for George he will guide you in the right direction. He made sure our every need was met. His customer service skills are excellent! Thank you for all your help George you are greatly appreciated.
Tiffani was the most polite and courteous associate. She was very knowledgeable she answered all of my questions. I will be back soon to rent my space very soon.
Giving 5 stars for George. He is a great manager and makes sure he takes care of any issues or concerns you may have. He provides exceptional Customer Service.
George was nothing but amazing when it came to helping me. Very polite and very helpful understanding and patient thank you George again
Had a really great experience getting the perfect storage space. Thank you again George I will be referring people to this storage place. He also sold me all the equipment I needed to make this process easy
Tiffani is exceptional at what she does. She truly cares about the people she helps. If you need help ask for Tiffani she will guide you in the right direction. I love her customer service skills.
Tiffani thank you for your customer service!
tiffany was great she was very helpful and curtious to me
The service was great with Tiffany. She was very helpful in getting me a fantastic rate for my storage. She’s also gorgeous !
My experience with Tiffany was very welcoming and assuring.
Carla is well experienced and detailed all the info needed about the unit Im renting. Thanks so much for your EXCELLENT EXPERIENCE
Great that's great
In and out just how I like it
My experience there was good.carla was very polite and professional.she got me where I wanted to be at in the storage place.keep up the good job.thanks😁
Best customer service ever Carla the best 5 stars
☆☆PUBLIC STORAGE ROCKS! ☆☆ My sales\representative is George and he never lets me down. I wouldnt go anywhere else because of him!!
George helped me with all my storage needs. I was originally getting a unit somewhere else, but once George showed me the unit, got me a great deal, and insurance - I switched to Public Storage!!
Impeccable Service Award goes to my agent, George. Best Storage Award goes to Public Stoage Unit on Dean Road. But for real, they are amazing!
OMG...Can I just say I had a great experience at Public Storage on Dean Road in Milwaukee, WI. George helped me get the most reasonable price with a bigger unit. He was the BEST! If you're looking for a unit...Call George!!
Dont deal with them. They over charge you with late fees
Latasha was great!
Dominique was a great help. Very kind and helpful 🌟🌟🌟🌟🌟
Dominique is a great rep. Here. She is polite and has no problem fixing mistakes. I recomend..
Dominique was very kind and helpful
Safe, sound, secure, fare price
Had a great experience, low cost for the amount of space and customer service was excellent! Dominique answered all of our questions and was extremely friendly and helpful! Highly recommend!
Excellent service! I worked with Dominique to get set up with a storage unit. She was extremely helpful answering my questions. So glad I picked this location. Thanks!
Imaria and Shan’s ta were very helpful and patient
Getting our storage unit was very easy and stress free at the Dean Rd Milwaukee location. The manager Tratavia was amazing. She was very friendly and knowledgeable and able to answer all of our questions. Very happy with our decision to rent from her and this Public Storage location.
Melody she is nice
Melody was Awesome! Every need Satisfied! Thanks Melody!
Doreen was very helpful and informative. I feel better knowing she is managing the place.
Doreen provided me with exactly what I needed She was very pleasant to deal with
Cassandra was an amazing help!! She got me all that I needed and more... above and beyond. When I 1st got my storage unit everything went smooth. The rep was great! She got me what I needed and more. I got my unit in mid August and received my September month free as mentioned in their ad. I received my October bill via email and paid it in full. Weeks later I get an email saying I had a balance of $6.99. A rep named Rico called Monday October 25th and left a voicemail stating the same thing... there’s a balance of $6.99. I asked him what it was for and why it didn’t show up when I paid my bill? He stated that it was probably a glitch and didn’t catch it before, but it was some kind of tax. I asked if I could pay it on Friday when I came in to pay my November bill and he said yes that was fine. End of conversation. I’m still not sure what the extra tax is but was willing to pay it. I go in to pay Friday as mentioned and I have an extra $103 and some change added to my bill... $41 late fee and $62 lien fee. The rep Doreen looked through the notes and read the notes/conversation I had with Rico days prior. Nothing was ever mentioned that I would have a late fee added on let alone a lien fee!!! She said the fee was non reversible. So I paid the regular months bill and got the number to contact the District Manager, Alex, as well as Trisha who I believe was said to be the branch manager or some sort, idk, to discuss the fees that I was being charged due to a $6.99 tax that was thrown in somewhere along the line. But I called both of them and left messages twice. The district manager, Alex, called back Monday to inform me that he did receive my message and would indeed do everything to look into what happened. Long story short, he reversed the charges of $103 from what apparently was caused from a new tax bill. Leave it to Alex to save the day! Thank you!
Doreen was so thoughtful in helping me today. Terrific customer service. Everyone needs to go to dean road
Doreengreat overall service
Doreen was very helpful , thank again
Doreen has great customer service and was a great help
Doreen is a very good person and did a perfect job on renting me a storage unit 😎
doreen was really nice and helpful.
Doreen has great servic
Doreen, Wow what a service very perfessional from beginning to end. Amazing service good sence of humor. I really appreciate everything she had done for me. Thank you my first experience was great.
Doreen...was very nice and helpful
Doreen right great job exclusive
Doreen Really thorough and professional. Helpful.
Doreen had great customer service and beautiful to talk with
Doreen want great and explained everything without hiding anything. I rented online, and was called within 10 minutes about setting up a time to finish the paperwork. Just be aware, the online price is $15 lower because you must purchase insurance for $15/month.
DEAN RD MILWAUKEE WI LOCATION I’m not one to write reviews. And contemplated on writing this one. But I feel like people should know. Few weeks ago we purchased a camper, the first storage place didn’t work so we found this one. The staff was nice, got us a spot to park. While we were pulling in a woman came out of nowhere and walked through the gate as it was opened. No car, no truck or uhaul. I thought it was a bit weird, as she wasn’t staff either. But we continued on and parked our camper. Couple of weeks later we left with the camper to go camping over Labor Day weekend. We returned parked and left. We didn’t return until a week later so we could take some stuff out and wash it at home. When my husband opened the camper he had realized that it had been broken into and a considerable about of stuff was stolen. Electronics, towels, plates, cutlery, pillows etc. come to find out multiple campers had been broke into and stuff was taken. When we initially signed the contract we were told that this location had 24 hour security and cameras through out. So we felt safe. The police were called and they came out to do finger prints and found nothing. Further talking to the staff, they admitted that the cameras did not work. So they have been lying to customers saying there was cameras. We decided to leave this location and got our money back. But I’m still really upset because we will never get our stuff returned to us it will never be found. So think twice before using this location for storage as the police believe that the person who stole is still living inside the gates. I feel as corporate should contact us and make this right.
Cassandra was a great help today
Doreen was wonderful and helpful!!!
Toni was friendly, helpful and a pleasure to work with.
Doreen very good customer service.......grade A+
Doreen has been very helpful and good customer service
Doreen was amazing! Super nice and welcoming. I'd definitely recommend!
Doreen was very friendly and gave excellent service. She even helped fix a mistake that they made when I called over the phone.
Doreen she is a very helpful an kind employee greatbhelpnon getting our storage unit
Doreen, the service was excellent a completely professional at full of information
Doreen did a great job got me just what I needed
Doreen is very sweet and helpful
Toni and Doreen were very helpful
Toni was a great sales person. Very professional and friendly
Toni was a great sales person
Doreen and Toni have great personalities and great customer service
Toni was amazing and she was really fast in helping me
After closing how much time do I have before I cannot get into my storage space
Doreen was extremely helpful. Great customer service!
Tamika is awesome! She was able to work with me and solve a storage problem I had!
Doreen was very kind and efficient!
Doreen and Toni are awesome! Very helpful and thorough.
Toni and Doreen were very helpful and easy to work with. I would recommend them highly!
Doreen very courteous and helpful, outstanding customer service.
Doreen service was great very fast and easy .
Good and safe place for storage.
Doreen gave excellent service.
Doreen great service
Toni was very professional, very nice demeanour and efficient.
Great experience and informative!
Doreen, is a 5-star kind of chic. She was Awesome!
Doreen, was great. Made me feel comfitable
Doreen and Stephanie have great customer service and the property is so clean and nice great job
Ma Cassandra was Beautiful Lady And a great help.
Stephanie was very very pleasant outstanding attitude she also displays wonderful customer service. Also would like to commend the other young lady Tamika very grounded ans wonderful attitude😍
Tamika wonderful customer service very patient with my mom
Doreen great service the best!!!!
She was nice, energetic and sympathetic -Dominique
Doreen had good customer service, was polite and respectful, friendly and professional
Tamika did a good job helping me
Cassandra was very great with the service I recieved. Awesome job
Cassandra was awesome she made the process quick and easy!
Doreen was very nice and knowledgeable. She showed me my unit first and answered all of my questions
Cassandra was super nice and helpful.
Thanks for the great service and friendly staff. Very helpful and quick with sorting out a storage unit for us. Big thanks to Cassandra.
Doreen ie great
Good price, very helpful employee's, walked me thru the process, my 1st time
Cassandra is the best at what she does Gold star 4 her, and they can really use a new golf cart lol
Doreen and Stephani did a great job ladies
Muy buen trabajo 💪🏻👍🏻 muy amable para ser tu primera reservación Stephanie,Good Workout 🏋️♀️
Thank You Stephanie you did a great job today with us, thanks for being such a nice person oh can’t forget to mention that WALK🏃🏻♀️🤦🏻♀️oh God! Keep up the good work and attitude girl!!
She was good very she help me out a lot I love her angici
Doreen is great
Doreen is pleasant to work with. She is courteous and willing to go the extra mile in assisting customers.
Doreen has great customer service
Stephanie and Doreen were very friendly and knowledgeable, and helped us with it being our 1st time having to rent a storage unit. Their rates were spot on, also.
Jaquetia was great & very helpful
Doreen was VERY nice and sweet! Service was highly pleasurable and she gave excellent customer service.
Tamika was extremely helpful with the move in process. First time I had ever gotten a storage unit, and she made everything very easy to understand. Whole staff was very friendly and extremely helpful!
Doreen has very great customer service very quick very nice even helped me save which was a plus
Tamika was awesome! She answered every question I had as well as handle a past issue. Thank you so much.
Toni was a blessing and very helpful.
She was great! She helped me with everything I needed❤️
Doreen. She was great. Very helpful and assisted us with all our moving needs. Also explained everything very thoroughly.
Good service. Tamika
Crystina has great customer service thank you
Good service Tamika very helpful
Doreen was wonderful, could not ask for better service
Toni was a exceptional at telling me about everything that is offered and a very polite woman
Tamika showed great customer service today
Doreen and Tamika are awesome people at Public Storage at 7415 W Dean Road They have the best prices, shop the internet yourself. You won’t be disappointed
Doreen good customer service very friendly and nice will recommend to friends and family
Doreen is great and was very thorough with her services and professionalism
The ladies did a great job today
Doreen was very helpful
The ladies (Megan and Crystina) here on Dean Rd are wonderful ladies nice and respectful love my time there
Toni was very friendly and a pleasure to work with Helping from start to finish and providing outstanding customer service. Give her a raise
Ms Delores and Latanya were so kind and professional, quick and thorough. Went on a lunch break and still had time to eat. And the hours are more reasonable than other places for a professional like me. Would definitely recommend
Dorreen and Tamika, awesome service! Good information, smooth move-in!
Tony, Tamika, and Doreen , spectacular, best service ever.
Megan , the customer service was great. I got exactly what I needed at a true price ,thanks public storage.
Tamika did a great job
Doreen was wonderful. Started the process online, she called to schedule an appointment before I was done. She was pleasant & very helpful through the whole process. Would highly recommend.
Doreen was very helpful with me and courteous.
Megan is a beautiful woman and was a great help with everything thanks so much for your great customer service
Wonderful service and the staff was great!!!
Doreen a very hard-working woman needs a raise
Doreen was so helpful and she made sure that she gave us the best deal and the property was so well kept. She was amazing. Thanks
Doreen has wonderful customer service
All was great
Tratavia was very helpful. Will recommend Public Storage to anyone looking for storage.
December 2018: When I moved my items there was water damage to some of my large items, which resulted in a total loss. I filed a claim with the insurance company. The insurance company is a total joke and scam! The company has many different business names as you go through the process. The goal of this insurance company is NOT to pay you for your loss. The "adjudicator" immediately classified my claim as fungus, which has a $250 max payout after a $100 deductible. This again is to keep from paying you. They require you to jump through ridiculous hoops to even prove your loss. Hoops they know you can't prove. Also, beware if the staff just pushes the insurance on you as if it's not an option when you get a storage unit. It is optional. Again, this insurance is a scam. January 2018. Doreen provided great customer service and prompt communication as well as follow up. Update 12/8/2018: please beware of unit F013. It has a leak in the roof. My couch and mattress were ruined. Both pieces were soaked and full of mold. I will update this review again after I file my insurance claim.
Doreen, great customer service always willing to help
Doreen. Was wonderful, great service
Amazing staff !!!!!! Crystina and Doreen!!!
Doreen and cristina have great customer servie
Crystina gave great customer service today. Was a great help, had an answer for every question.
Awesome service. Crystina explained every detail pertaining to the unit. She mentioned how secured the property was. I was impressed and decided to rent. Thanks so my for your great personality
Friendly staff Crystina was very nice and helpful. Process was easy and prices were great.
Doreen was excellent with explaining the terms of the units. She was friendly and answered all of my questions.
Doreen we have won the most wonderful and most beautiful and most caring people around working at public storage and I love her thank you
Doreen good customer service, very polite and helpful
Doreen was quite helpful .The process went smoothly.
Doreen is s great worker always willing to help
Doreen has great customer service
Doreen helped me take care of billing today, great service
Tratavia was very nice and helpful.
Candance Ernest was great to work with ,she sold me over the phone with her great service and knowledge on every part of the job that she doing for public storage ,i will tell other about this company Thank you and great job team.
Very good service candice.!!!
Doreen was great and well organized. Very helpful and honest. Made the experience easy.
Tratavia was great with helping us choose the right size storage at a reasonable price. She was very professional as well!
Doreen is awesome, friendly and has excellent customer service.
Came in to this facility today looking for the best price and ran into this wonderful person Dominque she was great she was very informational and helpful great customer service
It was a good experience, fast, easy, friendly, I pre-applued online, I was out in 20 minutes. Tratavia was very helpful
Doreen was wonderful, great and careing service
Tratavia is great
Tratavia was a very great service to me she helped me with and explained everything to me great !
Tratavia. Very nice lady
Tratavia was so helpful thanks alot
Megan was outstanding
Tratavia good job nice people
Tratavia great customer service
Doreen is a good customer service lady fun to talk with
Megan was cool and her service was AWESOME-SAUCE!!! 👍👍👍
Megan was awsome. Excellent service.
Doreen. Very helpful and polite.
Doreen the experience was fun entertaining and informative! Thanks Doreen
Tratavia she was very great and I would love to come back
Tratavia Very sweet and helpful
Doreen and Amanda did a great job on rental
Tratavia was very efficient in getting me set up with a unit today. She did upsell (which is a good thing), but was not overly assertive. I enjoyed the experience and would recommend it to others.
Tratavia Helped us and she was very nice. She went through every thing with us thoroughly
Doreen great service fast and friendly
Doreen has wonder9 customer service this young lady deserves a raise thank you doreen
Doreen is a big help and was patient
Megan was very curtious as well as inforamative aswering any and all questions. She is a delight
Tratavia was awesome she have great customer service I would recommend her.
Tratavia was such a great help!!! She made the process go so smooth!! Ill be back if need be and recommend to others!!
Tratabia She help me very well with good business
Tratavia was a perfect associate and was real helpful
Tratavia Did A Wonderful job Helping us Today
Very excellent service well informed.
Rented a storage unit today, Tratavia did a great job showing me a unit, she had great customer service.glad I choose this location.
Tratavia she has been very helpful, ,
They are very helpful
Doreen was great....she was very helpful and I appreciate all of her help.
Doreen provided very good customer service and was very informative on the proper storage unit and paperwork. Really enjoyed working with her.
Cassandra was Awesome. Gave me a great deal, good spot and smooth transaction experience 😍
Tratavia Great Service fast and awesome
Tratavia was a great representative and didn’t mind taking us around to look at storage units, I would refer her to anyone looking for a respectful and clean place to rent from...
Great customer service cassandra is the best
Great place to store your things"!!
tratavia was great very knowledgeable and professional
Trativa wad awsomw and fast
Tratavia was awesome she was knowledgeable and very polite...Excellent service
Tratavia pleasant person & thorough
Doreen and Tratavia were helpful and great to talk too. Very sweet ladies
Cassandra was very helpful!
Doreen was excellent and helped the process go smoothly!
Doreen and Cassandra were awesome. Sweet, kind, and excellent customer service. Public Storage offers the best service and prices around.
Lacy and Doreen were fantastic!
Lacey and Doreen were my reps and they helped me exceptionally...I’m very pleased!!!
Lacey amd Doreen have great afditudes whem it vomes to their customers. I will tell everyone to go to Dean Toad Public Storage
Doreen and Lacey were very friendly and helped us get set up with a storage unit very quickly. Thanks!
Doreen is awesome. She greeted me with a smile and showed me a few rooms. She made the process very simple and I was satisfied with her services. Thanks!
These girls here doreen and toni are fantastic everyone should go to dean road to rent
Thank you Doreen and Toni. You gave us great service today.
Doreen and Toni very nice to work with
Toni and Doreen. These two ladies were very helpful and knowledgeable to my needs, I would recommend others about the public storage on Dean Rd.
Dominique was awesome!! She was extremely professional, fast and friendly. I'm grateful she took the time to anticipate my needs and new the storage size I chose would not work for my needs and quickly found a space that would work at a comprable price. The best part of it all was that she treated me like family. I was also impressed with how she treated other customers as they were coming and going. This was an overall great experience. I highly recommend this location!
Very first time using a public storage, I had a great experience! I worked with Toni, she is very nice and has excellent customer service.
Melody and Ashley were awesome
Megan was so helpful and accommodating!
Megan was very helpful appreciate it
Doreen has great customer service
Dominique very friendly and a great sales person! I really enjoyed the experience and would definitely send people to public storage!
Doreen was wonderful to work with, keeps a clean facility, and made sure we had exactly what we needed before we were settled! Thanks Doreen!
Doreen helped me find a parking space today great customer service
Doreen has good service
Doreen was a pleasure to work with 😁😁😁
Doreen is a very nice customer service representative for this company and a pleasure to work with
Doreen has been wonderful to work with opening, finding, and vacating the unit.
Doreen was very helpful she showed me how to save money on dampness control
Doreen and Megan were very helpful and careing
Doreen , gave great customer service
Doreen has awesome service
Doreen, easy set up. Very friendly and professional.
Doreen has great customer service skills, Thanks Doreen you are the greatest!!!!!
Doreen very nice and very helpful. Took her time to show me all the units I had questions about.. Thank you
Doreen was great with helping me with my last minute move!
Great customer service!
Doreen and Sabrina were so efficient and pleasant,couldn't be sweeter or easier❗️🌷
My experience was great customer service from Doreen and Sabrina was excellent I would recommend public storage to my friends
Great price and easy check in process! Doreen runs the show!
Awesome visit before Costa Rica!
Doreen has great customer service
Doreen was a complete pleasure to work with. She was fast and efficient start to finish. I will definitely recommend this site and staff to others. It was a joy to have such professional customer service.
Doreen is THE BEST!! She is always so helpful-her customer service is impeccable. I chose to come to this location versus the one closest to my house because of the price and the service from Doreen. I would definitely recommend this location to anyone looking for storage!
Doreen 'll pleasant service
Doreen and Angelica gave great,service
Doreen and Angelica were great
Doreen was very helpful and concerned about our unit and helped to make sure we pay on time so we do not get late fees. Thanks Doreen
Doreen was great service today. Thanks
Doreen has such great customer service. Always willing to lend a hand and always cares about her customers
Doreen has great customer service!!!
I am not happy I have been with public storage for almost two years. Within the two years I have went from paying $80 - $200 per month. for the same storage. I have never missed a month . Not one. I would think that I would be well received but no. I for the last 5 months been hit with fees after fees. And I have been late two to three times with fees that just leave me feeling pimped. I get charged new keys fee each month. Because when I was late even though I have never missed a month they cut off my lock so it has to be replaced. My bro. grand mother then father died within two weeks of each other . All live in other states. We had to raise money for two of the services. Plus pay late fees for being late to public storage. plus new keys fee plus now they adding insurance fees. First the insurance fees were included in the fees now they needed to be re added. At any rate my fees have sky rocked from $80 to almost $200 per month. I was also treaded that my storage would be taken and they send me a list of items I had in my storage to make sure that I knew that they knew what I had . And had been in my storage. But there was no mention of the fact that someone dropped my new computer from a shelf to the concrete floor. And no offer for replacement. But they make sure I know that they will take my things even though I have never missed 30 days payment to them in full plus fees. I have never been penalized before for staying with a company by the company before but if you are faithful to public storage this is what you can look forward to. My name is Sylvia and this is my story. I only gave them a star because if you do not you can't post.
Brandee gave me great customer service! Very positive attitude
Great service, just wish it was easier to confirm the rental when doing online. Doreen was great.
Doreen Was AMAZING !!!!! She Had A Wonderful Attitude And Very Helpful. Will Definitely Do Business Again !
Dominique was very friendly,patient and helpful and made the decision easy for me. I love Public Storage!
Doreen has helped me out graciously even after a little mixup she fixed it,she was very kind and sweet I would recommend her to all.
Doreen was delightfull person And a great worker
Doreen was a very big help for me getting my storage. I am very grateful thankful, thank you
Doreen was very helpful, and the service she provided was great. She also made sure that we chose the right size storage for my sister's belongings.
Doreen helped me get the right size storage.
Doreen was very helpful today
Ebony was great...Very friendly...
Ebony provided Me with Great customer service. Thank you Ebony
Doreen was a wonderful. Made the whole process easy and fast. Thanks so much!
Looks like a good facility. Doreen was great.
Doreen was very pleasant and she helped me out with no problems. I would recommend her to all of my friends and family.
Doreen was an assume rep.....great customer service.....loved her service
Good location, affordable prices, clean, and very secure.
Excellent customer service and very friendly. Ms. Doreen thanks for all your help
Doreen was absolutely amazing...most help I've ever had in my life!
Doreen was a great help.
I was at public storage Doreen was very friendly and helpful and she always greet witb a smile.
Lisa took good care of me! I would recommend to a friend!!!
Doreen was excellent -- knowledgeable and helpful in every single way!
Mrs.Doreen was a great customer service rep... I look forward to continue my business here... Will tell others about this location... Keep up the good work...
Doreen was a HUGE help! My first time using public storage and it was easy, smooth, and fast. Great for these hot summer days
Doreen was a pleasure to work with. She helped me with tons of things I was unsure of...
Great service and also so polite
Doreen showed me great customer service, the experience was very fast and easy!
Doreen. Very courteous. Kind and helpful. 5 stars👍
I LOVE THIS LOCATION & MRS. DOREEN IS MY FAVORITE EMPLOYEE👑 ASK FOR HER! TRUST ME!🙌 GOD BLESS
Nichole gave me great customer service.
Doreen is the best! Fully committed to ensuring customers have a great storage experience. She covered all aspects of our transaction and offered a couple tips that I wish I'd known when I used storage years ago. We highly recommend the Dean Road location: Doreen sets this facility positively above the rest!
Great service and Ms.Doreen was very helpful and nice
Doreen provided excellent customer service.
I rented a storage unit on Dean Road. Doreen was awesome. She took care or my needs and demonstrated excellent customer service to me and my sister. Public storage hire more people like Doreen.
Employees were always nice, friendly and helpful, especially Doreen and Deosha. Nice and secure facility. I recommend it.
Great people work there. They are very nice Neosha and Doreen
lisa was very helpful, took care of all my needs and did it within 10 minutes. def will be back! thank you!
Ms. Lisa was very helpful and made the process smooth. Very knowledgeable employee with a pleasant attitude. Definitely will be back!
Left the Store in better spirits then when I had arrived . Lisa made the process smooth and easy all while keeping a smile on her face. Very good asset to the company
I received great customer service from Doreen, deosha and april. They were very knowledgeable about the storage Units on site
Doreen, Deosha and April was very pleasant women and also very knowledgeable. I really appreciated their service and offers.
Trisha is fantastic... best customer service evvvvaaaa
Doreen was helpful.
Doreen was great
Doreen was very helpful and knowledgeable. Very helpful in getting me started and when I was finished using the unit,quick to clean it up and have it ready for the next person.Hard to find such excellent management these days. My hat's of to her and if I ever need storage again,this will be where I go.
Doreen gave me and my family great customer service today.
She was very very nice
Friendly management , very helpful and straightforward
Doreen is awsome!!!!!!!!
amazing customer service. Doreen was my helper and she did an amazing job explaining things and very understanding. AMAZING STORAGE PLACE...*****
Doreen is awesome! Super helpful and nice!
Doreen and Alexus were great!!
It was a Blessing meeting Domnique today. God Bless you and Mr. Dennis forever, the two of you are so kind. Blessings come in all types of forms.
Doreen was very courteous,friendly, and professional. She was honest and helpful, such a pleasant spirit! I definitely enjoyed her help today she had awesome customer service skills
The manager there is very helpful and it's clean
It was very quick to secure my space. Doreen was very professional and helpful.
Dorren has great customer service!!!
Doeen was nice help
Very curtious ,respectful. Great service. Thanks Dominique & Ms.Doreen 😇😇😇
Doreen and Dominique were excellent. Professional, quick, and proficient. Will store at this location again.
I highly recommend the service at this location. Doreen is outstanding and it the only person I really would work. When you are assisted by her, you are in great hands. She also done a great job training Domo as well :D Keep up the great work!
Doreen is the best and cares how to make your storage here the best it can be. I would recommend this storage facility because of the great employees.
great and clean facility. excellent customer service. really recommend this place to anyone looking for storage. Thanks Doreen
Out standing service
Bait and switch, NO OUTDOOR LIGHTING (as of 11/30/2016), dishonest, not a secure location. Online reserved price not honored even after multiple confirmations. For the second time in a month (first time at the Germantown location) I made a reservation online for a set monthly price and upon arrival the location refused to honor the price in my reservation confirmation email. Location manager called me to confirm my reservation an obnoxious 3 times, and after my first experience I confirmed with her over the phone the unit size and price. I also received an email the day before confirming everything again with correct unit size and price, and in the end they used the excuse that my reservation was expired and that price was no longer valid. First of all that's BS because you can't make a reservation online beyond a certain date, which was the last day the reservation would be valid, but second of all she never thought to mention on any of the 3 calls "hey the day you're scheduled to move in your reservation will be expired. Do you want to come sooner??" Unbelievable. On my last trip to the unit, just after the sun had just gone down, I returned to find all outside flood lights, including the Public Storage sign, completely dark. I asked the property manager about it and she said the lights are not working right now (as of 11/30/2016), that she could not say when they would be repaired, made the excuse that vendors needed to bid and get approved etc. When I asked how long they'd been out she had no idea. The property manager had no idea. To me that indicates they've been out a while. That made moving in fun. Also doesn't make me feel like my stuff is safe in the pitch dark, especially after witnessing several times multiple cars entering after the front car entered their code. Avoid this location and all Public Storage locations if possible. What a nightmare.
I am really happy that we picked this location Doreen and Michelle were excellent and have great customer service skills!! Because of them I look forward to applying for a position with Public Storage!! They suggested things that we will need to make sure that our items do not get damaged! Way to go for hiring them both!!
It's a very nice place for business they actually waived my late fee and I'm late every month thanks public storage and the property manager Doreen is very helpful!
The new manager is awesome Would recommend this storage place to anyone Great customer service
I love this public storage because Ms Doreen and Ms Chawanda was awesome and I know they were sent to me from God and I enjoyed my time with them and they had great service I was satisfied with my storage unit and I had a great time talking to these two wonderful women that is why you should come to this public storage
Doreen has provided exceptional service since she has been property manager. I am extremely pleased with her professionalism and service. Thanks you much.
My Trainer Doreen is the Best!!! Thanks Doreen for all of you patience with me!!
Great, friendly service
Doreen has outstanding customer service skills. She was very helpful Thank you
Doreen, she was great! Thanks for the great service! =)
Doreen and Courtney were very nice and have great customer service
Good fast friendly customer service
The location was perfect, and Barbara provided excellent customer service. Will definitely recommend Public Storage to family and friends. Keep up the great work. Thanx again.
Woman at desk was rude and un helpful..after we were shown a 16x20 unit with dirt all over floor and big oil stain we were told Publix Stor. Charged last tenant for damage and clean up but nothing was cleaned...She then assured she would come back and clean it out and sweep..when we came back 4 days later with first load of items nothing was swept or cleaned..# listed for Dis. Manager is a dead end filled mail box...When We asked that it be noted in paperwork she said sure but didn't. ..I will go back tomorrow and clean up the floor so our chairs and couches aren't stained but I expect a credit for the days we had to delay...
Gvonte was very helpful while assisting me during the process of moving in ....he was very knowledgeable and suggested additional items that would help make moving out n in easier ...
First off happy birthday Doreen and great customer servic from both you and Ebony will tell everyone to go to Dean Road
Jenny called to politely remind me that my rent was due. She was helpful in trying to find answers to my questions. Five stars for great customer service.
Doreen and Ebony were extremely professional, knowledgeable and caring. I recommend this public storage for your storage needs. Thank you ladies.
Sondra was very professional, nice and friendly
They was very nice and helpful
Excellent service Doreew&Sondra,Ebony
Jenny was very helpful and provided excellent customer service.
Needed to change to a smaller storage locker. Doreen went out of her way to make it a good experience. If you go to this location I hope you get her to help you! Mike C.
The worst customer service I have EVER experienced! Phone calls are impossible to get returned. Been trying for over a week now to get some answers about an error on their end. The district manager as well as the regional manager refuse to return my call. I was forced to file a claim with the BBB! Moving my stuff out this weekend and will NEVER use public storage again!!!
I came in today and made a payment with Jenny. She was very friendly which was nice but the biggest thing for me was her asking how my son's graduation went. I had spoke to her on the phone the other day and said I wasn't able to come in yesterday to make my payment because of the graduation. It just made me happy to be renting from there knowing that she was taking an interest in me, not just getting my money. I am very impressed with Jenny and the attention she had given me.
I walked in to get a storage unit, and was waited on by Doreen and her trainee Jenny. They were very friendly and very knowledgeable. I would definitely suggest coming to this location to get a storage unit. You will completely be taken care of!!
Went in office to pay my bill today, great customer service from, Doreen, Jenny and Sondra, they made sure all my information was updated, thanks girls
There were a few storage's that need to have the doors fixed but Doreen was a trooper and it was raining. She found a space that works well for me.
Hi my name is sondra and I just want to say that Doreen was amazing she really went above and beyond to make my storage needs an great experience I appreciate the price and the suggestions on how to protect my items while they are being stored. I will recommend public storage to a friend base off the great experience I had with Doreen. Thank you.
Doreen and Stacie provided excellent customer service. I was able to open my account and load my things into my storage unit within my timeframe.
Rented a unit today. Doreen has great customer service, very knowledgeable.
She did amazing! Great custor service and friendly atmosphere!
Damone and Shanice was very helpful and funny...excellent customer service
very friendly, knowledgeable and clean. Doreen, the property manager, is awesome!
Doreen was great! Very knowledgeable and helpful. If you need storage she is the one to go to.
Gvonte at the Dean Road Milwaukee office provided excellent customer service as he promptly resolved an issue on my account. Keep up the great customer service Gvonte!
All employees were very helpful. They are so kind and sweet.
The ladies at the Dean Road location were great. Even though they were both new to the location they were very helpful and professional. I would recommend to others.
Very special ladies doreen and kim very plesant and kind unlike the last ladies
Thanks Doreen And Kim 4 Y'all patience With Me
Came to 74th Dean Rd. Dorene nd Kim the trainee wer both very helpful , both wer very business like. ..
I absolutely love this place. The staff is always helpful. Shelli and Rhonda are extremely nice and very well versed in helping you find a unit that fits your needs and help you find the right items to help you pack. I got a unit and when my sister said she needed a unit, made sure she knew this would be the perfect place with the most helpful and knowledgeable staff.
Rhonda thank you for being so nice and smiley always. You are amazing.
Thank you rhonda for always being so helpful and smiley every time i come in. I have reccomend my family and friends to store here as well.
I would like to say I came in public storage on 11-27-2015 and Gvonte was so professional and very positive attitude took care of us in a timely manner and was very sufficient great personality
Coming to this location really helped me see that there are some really caring people the manager Chay saw I was under stress and her smile and kind words help me feel much better she gave me everything I needed for my storage and even suggest some items to purchase which I did I promised I would give her a review and she reminded me this morning when she called to see how my move in went this young lady has outstanding customer service is very compassionate about people and her job she has started my holiday off greatful that I could be helped by such a sweet kind hearted determined selfless young lady happy holiday Chay keep up the outstanding job
Rhonda and Chay has what it takes to give exceptional customer service I enjoyed their smiles and the extended services these ladies provide what a great asset to this company
Mya & Rhonda was very professional they answered all my questions & helped with my storage needs
Public storage on dean road.. come see Rhonda and chay ..
I went into this property today 10/2/15 heard great things until I spoke with the property manager Rhonda. she was gone for 2 hours I left and came back which she had told me I had to wait additional 30 minutes because she was on lunch. i told her I just wanted to pay a bill. This lady was not nice at all. Very snappy. Made me feel like i was on her time. Told me that's why I can pay at any public storage but this is close to me so I came here. Very disappointed on how I was treated I would never come here again! I will actually be vacating this we
On 9/17/2015, I had to relocate my personal property from a storage unit that I was renting because they had unexpectedly increased the rate AFTER I had paid up my fees for the rest of the year. I found my current unit the same day of my discovery. I met with "Chay" and “Rhonda” and both of these ladies helped me to find a unit that was equal the size of my previous unit at a more affordable rate. Chay was very instrumental in helping me to transfer my property in a timely manner and get situated quickly. Chay and Rhonda is an awesome pair of professionals to work with because they are professional, efficient and very helpful. I recommend this public storage location to anyone looking to store personal property. Today [10/1/2015], I went in today to pay my storage fees for the month. I met with Chay and Rhonda again and as usual these two ladies are an awesome dynamic duo. They complement one another in professionalism, efficiently and overall courtesy. If you don’t know, well now you do. I recommend this specific storage location for any and all your storage needs. You will not find a more qualified and more willing pair of professionals to assist you with whatever storage needs and challenges you may be facing. My hats off to the dynamic duo (Chay and Rhonda) of Public Storage. Keep up the wonderful job ladies.
Been a customer since May 2015 and Rhonda has been outstanding with customer service. Walter Norsworthy
go in to make my payments and rhonda is very nice and always friendly when i come in thank you rhonda for your kindness!!
Rhonda☺ and Alexus ☺provided wonderful and professional customer service. They both were polite and respectful. They were prepared to answer all of my questions, and made me feel confident about storing my belonging. The store was kept clean and secure. I highly recommend anyone to utilize this location cause you will not have disappointments. I'M A HAPPY CUSTOMER YOU WILL BE TOO! 😄
Rhonda was great. After showing me around the property and finding out where I lived, she was able to find a location with an open spot that was much closer to my house. She went out of her way to help me even though her location didn't get my business. Thanks Rhonda!
We were down to the wire in finding a storage space for our RV Ms. Ronda was very pleasant and helpful in accommodating our last minute need for a large secure storage area for our SECOND HOME!!
I rented a unit at this location and Shay and Rhonda where rock stars they answered my questions and went over and beyond to make my storage needs easy they got me to purchase a cover for my unit and it actually keeps my items safe I would always come back to visit these lovely ladies
I needed a storage and didn't know anything about storage the young lady Chay was very informative and polite she answered all my questions like a pro I feel comfortable coming to this location
Rhonda was a nice help and has a great personailty.
Stop in to ask about spaces and prices, Rhonda was very helpful and answered my questions thoroughly. She has a great personality.
Lisha was so informative, polite and courteous.
First time using any storage facility. Mike and Wilisa were very professional and friendly. Was very easy to discontinue my account when I needed to. Would highly recommend this location because of super employees !!!!
Wilisa, The lady that insisted me was very helpful and described the many choices and available spaces I had to chose from, she was very knowledgeable and friendly. I like the location of the storage facility and the cost compared to other places I looked at, this was very convenient and located close to where I live, my property is easily accessible and I feel comfortable that it is safe and secure.
I came into public storage on dean and received great service from terry. I have been a long customer and have satisfied with the help treys gives
It was truly blessed. Laughter n customer service. Awesome
awesome costume service 👍👍
Michelle was great.....Good customer service great attitude. ...plus she cute.
I went to the storage place and Michelle showed great customer service she was very nice
I went to the storage with a friend of mines and Michelle took us out showed us around and made us feel at home if I needed storage I would store here I did get so items from her that I needed but didn't know needed lol she's the type if you didn't know you need it you will before you leave she's funny and kind I never met someone in customer service like her public storage has a gold mine with her! Thanks Michelle and side kick Terry lol that's what he calls his self
Just left Public Storage I would recommend any at this location they customer service was way beyond expectations
I was just at the storage room and Michelle and she knows everything about storage
every time i come to location terry is very helpful and seem like he would be blast to work with. thanks terry
Although my move in was GREAT!! The young man that signed me in (8/31/14) and did my walk through, was professional and friendly. Sad too say, I returned to sign in and pay for my daughter's unit on 9/3/14 at 1:00 pm was very rude and confrontational! Even after returning with my adult disabled daughter, this young lady shouted across the sales floor. Telling me how I will not make her loose her job!! This was so uncalled for, as we where on our way out of the door, to the correct location. I have contacted corporate. I pray I do not need to see or deal with her again, as I do have my storage unit at this location. Out of the many years I have used Public Storage, this is by far the worst exsperiance I have encountered.
Michelle has been very helpful and takes great care of me
I just left the store and michell did a great job
Michell was very nice and well spoken. She knows how to do her job and she does it very well. Thank you Michell!
I use to store here came back as of today because Michelle
Michell is a very good person...public storrage should be proud to hav such a hard worker like michell
Michelle was the epitome of professionalism.
It was a pleasure to have Michell guide us through the initial organizational aspects of renting a storage unit. She is a very pleasant professional who takes great pride in being very helpful. We had great confidence in her ability of managing the Dean Rd. site that is very clean and is well looked after. Thank you for your service. Kathy .
It was great Michell really took the time to help me out. Keep up the good work.
I can to this place with a friend and met Michell she was very friendly and respectful if I needed storage I would bring my things here
Parrish was very helpful in regards to pricing, rules and hours. She made the process of renting a storage space painless
Michelle took great care of me
Michelle took excellent care of me
GREAT CUSTOMER SERVICE WAS PROVIDED BY THE EMPLOYEE DJ @ THE DEAN'S RD LOCATION IN MILWAUKEE VERY HELPFUL & INFORMATIVE
Brilliant, fast and friendly customer service! Michell is awesome!
Although I arrived at the Dean Street location right before closing, Terry still took time out to show me different units before my final decision. While viewing I noticed how clean and spacious the storage grounds were. After signing my storage contract and visiting my unit a few times, I liked how there were hardly any other customers there. I felt safe and not rushed. More importantly, I had my privacy. Terry thanks for your patience and excellent customer service!!!
Wonderful service A1 status
Michell provided excellent customer service. She had great knowledge of what it takes to help a person move. I was able to get all of my moving items at one place and that was good for me. The storage unit was clean and spacious. I now feel very safe in knowing that my belongings will be kept in a secure place.
Michell took good care of me
Love Michell she takes great care of me!
Michell just helped me and she did a wonderful job
Michelle helped and she did a wonderful job
I am a customer at Dean rd. I would like to thank Michelle for the great service she gives and always making sure that the property is nice and clean
Dj and Michelle are excellent reps for public Storage..I loved their position in dealing with me and my personal situation..I would recommend people to this facility.. thank you so much ...you are life savers..
The best manager that I had the pleasure dealing with. Thank you very much.
Michell was great,helped me with everything she's the best.
Michele is just awesome
This is my 8th time renting here and I only come back to this location because of Michell she great!!!!
This was our first experience with Public Storage and we are very satisfied so far. Terrance did an excellent job of helping us choose the right rental unit, answering all our questions, and getting us signed up. We had no idea that Public Storage was such a large corporation with storage facilities all over. It is very impressive. We look forward to a great relationship with Public Storage during the time we need to store some of our stuff. Thank you Terrance and the other gal in the office. You both were very helpful.
Office staff - Michell and Terrance - friendly, helpful, very professional. Would certainly recommend!
Michell has been a great help to me love storing with public storage because of her
Michelle was awsome. Very professional.
I feel great about my service at public stotage. My main girl is Michell and she has handled me right sennce I have been dealing with her. Great job Michell.
Michelle has been great I've rented from her twice she always goes above her job to make sure her customer are ok I've told family and friends to rent from her!
Michell was the best customer service service person I ever had. She really acts the way the bible says "treat others as you want to be treated" thanks lady you are the bomb.
Michelle has always presented herself in a professional manner has always treated me with the utmost respect and courtesy and gone above and beyond in helping me in all my endeavors regarding my storage
Michelle is a very good person, she's fair to her customers. She does an excellent job also she knows her job.
Me and My Family Love It
Michell and Dj take good care of me when I go to my storage or whenever I have questions. I definitely recommend this location.
I love Michell she shows get customer service and away make sure I have everything I need she great!
I love Michelle she's great and I will continue to rent as long as she's here!
She's terriffic very helpful and courteous
Michell helped me a lot if I need to rent again I'll be back
I like het
Good job michell
Work with Michell for years I love storing here at this location
Great quick service Michelle was great
Great service...Terry was great very helpful
Michell was very helpful in my decision to rent a storage locker. She was very professional at her job. Explained everything very well.
Hello, my name is Ethel Twilley this is my first time using public storage. With that being said, the representative name DJ was awesome! He provided excellent customer service, he made sure I was aware of everything I needed to know about storing my things. He also informed me and assisted me with setting up auto pay, which is a plus for me being that I am moving to another state . He also help me feel at ease about storing my things there I was a little skeptical at first. He made my whole experience very easy and a smooth transition. Just wanna say Thanks again for having great workers. again his name was DJ who assisted me
On behalf of Like New Tires Michell has been great with providing great exceptional customer service, great Communication and overall extremely helpful with providing space units and storage when neccesary as well as making proper adjustments to fit our needs ,therefore we are pleased and will continue to remain a satisfied customer...Thanks
Michell and Jade were VERY helpful and pleasant during my sign up. Jade took me for my tour and was very friendly and easy to talk to. I would recommend this storage to anyone looking for a storage place. The only complaint I have is make sure you take a little extra cash with you or be prepared to spend a little more than what's listed via online, some items aren't listed that you have to pay for when you sign up, ex. their lock for the storage unit and mandatory insurance coverage. Not a bad thing, I just didn't read everything listed online and was in a rush. Overall a wonderful experience.