Public Storage Self-Storage Units at 535 S 84th Street, Milwaukee, WI

Mary was the greatest

Melinda, Property Manager, is professional, cordial (polite), problems solver (knowledgeable), return calls quickly and etiquette (respectful). She always address me with the suffix Ms ect. Other employees that I have interacted with at others Public Storage's Locations, Melinda ranks #1. I been with Public Storage over 10 years, at different locations, but when I need an answer, I depend on Melinda.

Where over the phone customer service sucked. Melinda working the front office was perfect issues that I had with pricing and reservations she squared away

I had a nice experience with public storage on 535 s 84th. Melinda and kathy are the best they anwser all my questions with no attitudes and no problems... Thanks you guys!!! ☺☺☺☺☺

Great customer service. Melinda is good people. Great personality. Easy to talk to

Melinda is the bomb! Whenever I needed assistance or had questions on the property she was there with an answer.

I like to thank Melinda for her great customer service. and going beyond with what she do. Much appreciation

I made a payment that included late fees and 2 months rent I was charged $274, they charged me another $107 and said that my bank only approved part of it but on my bank account and the app it shows the full $274. The girl at the desk was very rude, disrespectful and stated “I’m gonna make sure you get evicted” take your money somewhere else.

I initially wrote a 5-star review two months ago, praising Amber for her excellent customer service when I moved into my unit. However, my experience since then has been deeply disappointing. Last night, around 8 PM, I visited my storage unit for the first time since moving in. I immediately noticed the top of my unit looked severely damaged, as if someone had tried to break in. Screws were loose, and the wall was caved in. Upon opening the unit, I realized my TV box was missing. Hoping it was just misplaced, my boyfriend and I searched thoroughly, but it was undeniably gone. This location desperately needs better security measures and more cameras inside where the storage units are located. On top of that, I now find it unsettling that they require customers to leave a 5-star Google review (with or without comments) before completing paperwork. You’re not allowed to finish the process until you show them proof of the review, this practice feels manipulative. The entire incident feels suspicious, almost like an inside job. When I tried to file a report, the police were dismissive and unhelpful, even scolding me by saying my situation wasn’t important. To make matters worse, management instructed me to meet a police officer at the unit, but no one ever showed up. This experience has been frustrating, odd, and incredibly disappointing. I would not recommend this storage facility. Please stay vigilant if you’re considering this place!

We were looking for a storage space to keep the contents of a 1 bedroom apartment between leases (7 days total). The sales associate said they could give me one at half price, but never explained that it was indoors (vs. a drive up). We realized that when we got there and asked if there was anything else available because we had furniture and numerous boxes. We received a new number with no explanation that it was double the price. She said there "might be a small amount due when you move out" That "small amount" was double the price. The door on the unit was bent and kept coming off the track. The floor was dirty and not swept. The items were safe, but I would not rent from them again for the price we paid. The follow up with customer service was a hassle. A phone call with someone who could not speak English very well and a chat session that would disconnect while waiting for the associate to answer was very frustrating.

If I could rate 0 stars I would. I was a customer for over 8 yrs, my rent was raised every year (tripled from starting rate). Over a year ago, a 2nd lock appeared on my unit and when I asked to get it removed I was told the Person who cuts locks only comes in once a month. TWO months after reporting the problem, they finally cut the lock, only they cut off the lock for which I had a key, leaving the one to which I didn't! I complained and literally heard nothing back from them for 8 months, so I decided to stop paying, within a month I was informed my property was being sold to pay the back payment. When I tried to explain why I hadn't paid they hung up on me! If you read the reviews here, you will notice all the 5 star reviews are from YEARS ago! Really gone downhill!

Service was quick and friendly!

Very professional, I was called the day before and given information. Smooth proces

My storage unit was broken into and two tv were stolen inside a secured unit. Had a unit inside thinking it was secured but they cut the lock off and didn’t leave it behind and stoled the tv,s thinking I had insurance to cover it but I couldn’t prove it was broken into and my claim was denied. No security cameras, this is an inside job and they don’t care and don’t buy their Insurance! So your valuables aren’t protected because it up to you prove you were robbed.

Facilidades de estacionamiento muy abandonado. Poca o ninguna supervicion ni seguridad. Los autos y camiones estacionados allí son badalizados. Y la compañía nada que ver ante la situación. Si tienes un auto ahí te recomiendo que lo muevas hablo por experiencia me bandalizaron mi camión.

Lo peor que existe. Mi camión fue bandalizado aquí dentro. Individuos cortaron catalistico, líneas de escapes y demás. Estando el camión parqueado aquí. Osea no hay ningún tipo de seguridad y cuando hablas a la oficina ninguna alternativa. Recomiendo que tu camión auto o bote lo muevas de ahí antes que sea tarde y tengas perdidas

gisenia was so helpful and sweet! made everything super easy and went out of her way to help us fine the right unit for us

It's a fine facility, but the company has raised my monthly rate now 5 times in less than two years. Definitely going with a different facility. Update: with the raising rates I decided to downsize my unit and stay with my current facility. Melinda was so helpful with the process and I'm grateful for that.

I needed a storage unit on short notice. Melinda was very friendly and helpful, and made the process quick and painless.

Fast service

Made a reservation to see a storage unit. No one was there. They do not appear to have any sort of full-time manager on site so I’m out. What’s the point of having a desk with security cameras if no one is there to watch them?

Very easy process

Great place and had my storage since last year I'm loving it but they got to do something about the water leakage in the storage my storage area

I have My Furniture in the Storages and its been about 8 months now, and I am a picky person about where to live. I won't too be closer to places where's I go. Not far away.

What you would expect from a storage place. Keyless entry with the app.

Price went up $20/ month. Outrageous!

Getting the unit was awesome.. staff was very helpful

This place is a huge scam, we have been renting from them for over a year, every month my storage bill keeps increasing without notice. My latest bill was $270 for 10x 20 when we started it was $162 my second unit a 10x30 went from $180 to $360 again without notice, ridiculous we will be moving out very shortly.

Trista and crystal are great!

Trista, Melinda and Anthony are all wonderful.

Service was good.

Melinda was great with awesome customer service. Thank you

Angela helped me out today & gave me detailed, straight forward advice. She made my PB experience a good one.

Angela

Wonderful experience and service! Melinda and Angela were fantastic!

Very clean with good customer service

Mary is one of the nicest people I ever met good heart and defiantly a people person if you get the chance to meet her you are so lucky

Mary was very helpful during the move out process. She noticed during her check of the facility that my storage locker was unlocked and empty and called right away to let me know and ask if i had moved out.

MARY was so accommodating friendly and helpful took care of problem so fast and easy can't thank her enough

Ricki is a very kind and wonderful person that did a great job walking me through the questions I had about public storage.

Mary did such a wonderful job, helping me out, and answering all of my questions. Thank you Mary! 😄👋👋

Sabrina did a great job! Very fast very helpful!

I was having problems w being overcharged for something that was not my fault or mistake.Mary not only took the bull by the horns,but did it w such enthusiasm and quickness.Mary is amazing and I have to say had it not been for her,I would have had an explosion.Instead everything is smooth and fine.Thankyou Mary you're the best!

Poor service. Unfriendly staff. Shady business practices.

Mary was so helpful with all my questions! Very friendly . Thank you!