Casandra was fantastic and ensured I was taken care of promptly, answering all my questions and taking great care of me. Would highly recommend working with her for all your storage needs
Dina was a pleasure to work with.
Erica was so kind and helpful today. I have never had someone be so willing to help . The world needs more people like her. Public Storage is lucky to have someone so wonderful represent them.
Dina provided great customer service.
Casandra eas very friendly and very helpfull
Rates and staff are great. Thanks, Casandra.
If you look at the 5 star reviews the almost always have one thing in common…Dina. That lady is so damn good at her job and you can tell she’s doing everything she can to make everybody happy. Top notch customer service. Anytime I’ve had a questions she’s always there and willing to help.
Dina was really great and knowledgeable. She made my move in super easy.
Dina is always great. Impeccable customer service anytime I come to the office.
I love this place. Dina is the most courteous and kind person. Her customer service skills are A-1.
40% rate increase after 5 months (not a promo). Gate has been broken twice in that span. Poor lighting in the halls (and in the unit if that’s a thing).
I stored my vechicle here and someone stole the car cover off my car. I had an enclosed spot. I called management and they said well, there’s nothing we can do and we don’t secure or check the premises daily. I was baffled. I was paying monthly to secure my car and it was available for anyone to do whatever with it. And they never answer their phones, I call several times. No response.
Unorganized and unprofessional
You will most likely DESTROY the suspension on any vehicle or trailer that you drive through there lot. On top of this your rates will be raised by 50% every 3-6 monthes. Would recommend staying away from this place.
Dina was very helpful and polite. Great experience. Thanks!
Dina is a ten star plus friendl, polite and so so helpful. I hope PS will give her a raise!!!
Would not recommend anybody going out to the Germantown store or as far as public storage is concerned erase your reach every 6 months 30 bucks a month People break in your storage and nothing gets done about it people that are working there are never there when they are there they just don't give a hoot about anybody
I stopped in to get help with my app. Dina was very nice and helpful. Great customer service
Dina was very respectful & kind & beautiful
Staff was very friendly and informative. Made it hassle free
Thanks Dina for helping and my sister earlier.❤️❤️❤️❤️❤️ Thanks for all your help
Thank you Dina for all your help…