Maggie was extremely helpful and kind !
Maggie provided Professional and kind customer service
Maggie is amazing, made the sign up process so simple and easy! Thank you!
Very helpful and informative
Maggie was so helpful and professional! Thank you Maggie
Maggie was wonderful help with my transfer to a smaller unit within their building. I appreciated her taking the time to find a unit that best suited my budget and needs. Highly recommend this place! Thank you again Maggie 😊
Gary was really nice and helpful throughout the process!
Very professional and courteous! Loved working with Maggie!
Maggie, was so professional and nice person. I decided to stay here because of her.
Maggie was the most helpful employee I've encountered anywhere in years. So polite, so understanding, and incredibly on top of things. She's super appreciated.
Not bad, had a few homeless ppl tho and one of the elevators had a horrible smell lol
They were amazing very helpful!
Amazing staff. They have always been so friendly and helpful. This is also cleanest storage facility i have ever rented at.
Maggie was very helpful!! I wasn’t sure if I was ready but she made me so comfortable and the price was so good. It was so so helpful!!
My experience was delightful! I scheduled a meeting at 130, and ended up almost 90 minutes late, and STILL I had a unit set up and ready to go. Thanks to Maggie for the easy explanation of the unit!
They are very nice and helpful, very clean storages. We rented 2 storages and are very happy with them.
Highly recommend this Public Storage to anyone
Great customer service
Very helpful
I just want to let you know that Maggie that is the manager on the Ward Road store is amazing she's a wonderful person always answers all my questions everybody for that matter she is the best
Facility is clean, front desk people are friendly and helpful, I feel like my stuff will be safe here! The app is super convenient as well.
The manager Melody was amazing! She went above and beyond to help me and my family. I will recommend this place to all I know.
Maggie was absolutely amazing at our 4th plain location. She problem solved everything for our needs I highly recommend her she gives the best advice. Thank you Maggie!!
Maggie was very helpful and friendly.
Thank you
No complaints on customer service!! Very clean location. 2nd time using a storage unit here!
App wasn't working correctly, but Maggie fixed everything for me
Maggie has been so helpful and friendly!
Mark did a fantastic professional unbeatable job
Paul at the counter was a wonderful help!
Paul is very helpful and answered all of our questions. Very friendly.
Mark was very helpful today.
Appreciate the caring managers and cleanliness at this location.
Maggie was super helpful and awesome! Always smiling, friendly, and kind. Thank you for everything. You’re the best Maggie!
Super easy process thanks to Maggie. She was extremely nice and helpful. Answered all of my questions and was very helpful
Maggie was great help! Very informative and made the whole process so easy!
Very kind staff, easy to move out when I was done using the unit.
Maggie is so helpful and very polite to help me through my changing units. Highly recommended!
Maggie is awesome! So very helpful beautiful customer service skills.
Abbi answered all my questions confidently and professionally.
The manager was so friendly and informative!
Best place! Especially enjoy the staff when id pop in! Sweet and caring! My experience was amazing and can't thank Mrs. Maggie and Gary for all laughs and making me feel hears and welcomed
So helpful could not express how great full I am with Abby so informational and patient
Abby is so helpful great service
It was warm, and the service was excellent!
Great group and great service! Thank you Abigale!!
Got some bubble wrap and mattress protectors from this location and the PM was so sweet and friendly to me!
Abbigail has helped me twice now with getting a lock changed on my storage unit. Both experiences were very fast and timely . My experience has exceeded my expectations.
Convenient & Reliable. Thank you Dave for the great customer care. Appreciate it!
I work as a mover and the staff here were very accommodating to our large 26ft truck, I would recommend.
Maggie was absolutely tremendous and helped us above and beyond anything we could ask for!! Highly recommend
Maggie was super helpful and accommodated our needs. Would definitely recommend to others.
The manager here at this location might be the kindest sweetest no nonsense person I've ever met. I wouldn't have chosen this place it was chosen for me but I'm so happy to be here now and I guarantee it's the safest storage place. I know there I'd a lot of theft at storages but not this location. It's clean safe and the best part the manager is a goddess gem........ my favorite storage place I've had by far. People make all the difference. If she left I'd probably relocate because it wouldn't be the same. Love you Maggie.
Abigail was awesome and very helpful!! We had a great experience.
Abigail was extremely helpful and friendly. Easy and fast setup.
Good service the front desk person was very nice
Maggie was wonderful and such a help!
Maggie was AWESOME today, she helped us get set up with a great storage unit! So happy with the experience we had today, especially on the tail end of a HORRIBLE experience at another competitor in town. We are thrilled with the service we experienced at Public Storage!!
Maggie was exceptional at her job. Super friendly and informative.
Very pleasant helped me with a new different unit than I expected and process was easy and smooth
Wonderful customer service!
I am a returning customer. I am glad to be back as my previous experience was great. This time, the manager, Dave, helped me to select the best unit for my needs.
Excellent customer service! Very friendly, would recommend!
Excellent customer service. Onsite Mgr very helpful
I rented a unit here for 4 or 5 month in-between moves. The whole experience was flawless. I used to use Fortress Mini Storage down the street off of Fourth Plain but due to an unfortunate incident I’ll never go back there. (See my separate review on them if you’re curious why).
The individual at the front desk, who helped me set up was full of information and got me going without a hiccup. The facilities are immaculately clean. There is a covered loading area to be able to get your items in and out of the main storage facility without being in the rain . I was concerned with the limited access that it would get full, people bumping into each other but I visited my unit several times over the span of renting here and was always able to park undercover irregardless of day of the week or time of day.
Using the public storage app to open the gates is super convenient. They also provide lots of rolling carts for you to be able to shuttle your stuff to and from your vehicle and unit. Once again mentioning how clean it is and also it just smells clean. I am aware that it’s a newer facility, but they really keep the grounds up. If I ever need a temporary storage unit again, this place will definitely be it.
Maggie was wonderful and made it so easy to get into my unit same day!
Maggie helped us through the whole process and helped us with everything! She was so nice too!
Maggie was polite, sweet and informative. Great customer service. Site is kept very tidy and well secured
Friendly staff, great service! Thank you Maggie!
Took time to show several options. Was very kind and patient.
very kind and helpful in a timely matter
After being in the car for over 48 hours moving from the East coast to the west coast. Our first stop was our storage unit to drop off things we wouldn’t need right away.
I cannot express how easy it was to get in, to find our unit, to rent the unit online while driving. It was so fast and simple it truly made the end of our journey less stressful.
Great customer service, Maggie!
The woman at the front desk was extremely helpful she made it a super easy experience would recommend over and over thank you public storage
She was wonderful and very nice
Maggie was amazing and super helpful!
Very nice experience. Thank you
Could not beat Maggie for kindness she made us feel very welcome. Never have I had anyone treat me so kind.
Maggie was very pleasant… very personable!! Absolutely love her!!
Lovely lady made things so easy
Dealing with Maggie was much better than going online!
Maggie is great! Very friendly service, walked me around the facility which is by far the nicest I saw in Vancouver. A bit pricey but the peace of mind is worth it in my opinion. As a single woman, I don't feel afraid to be there by myself. Very secure, clean, well lit, and we found the perfect size for my needs.
Easy and convenient. Maggie is super friendly and helpful. Thank you
The front office has done a great job of solving our issues that we had previously had.
Amazing service, very clean and just an overall nice experience. I’m not good with names but the woman that runs the office is extremely nice and helpful.
Carole was so very helpful and patient with me when I had my breakdown right in the middle of the lobby. ❤️
Wow customer service is outstanding! The woman with glasses and long white/blonde hair who loves Disney does such a great job and with a great attitude. This is a trustworthy company that cares about their customers.
Came in just to pay my bill, ended up having a lovely conversation with the two ladies who were working. Thank you for your help guys!
Great service. Nice clean facility.
Great customer service! Extremely friendly and caring about any issue or questions you might have, highly recommend public storage over u-haul!
Melody was super helpful. The place was super clean and seems secure. Would recommend to anyone. Prices were super reasonable for what you get. Everything was explained in detail and there were no surprise fees.
Carole was amazing! Helped me this morning, helped me when I came in. I hope her boss see this because she is amazing.
Very nice and helpful very much recommended place
Just moved out due to change of ownership Public Storage is now the owner and I have had bad experience with Public Storage
Gave me a map so I wasn’t confused and walked me through the process.
I originally rented my storage unit with Extra Space, but then public storage bought them out. It is such a clean and nice facility. Never had any issues. I only needed my unit for about a year, and I just moved out. I moved out last night, and today (I did not even have to call them to cancel my month-to-month contract) they called me. Such an easy process!
Great customer service, affordable prices and easy access to my unit.