Super easy online procedure for entire rental. Super clean and great location
Brea called me to rent over the phone and was patient and very helpful with my rental. I decided to come in to pay cash as I couldn't get it to work on my phone and she greeted me with a smile answered all my questions and even took me to my unit. Public storage made a good choice with her.
Jeanette
This girl Brea is an angel. I came here after my car got totalled and needed space . She is so patient and friendly that you think you are with your friends ! As soon as she realized I'm an immigrant, walked me through all the process step by step on my phone so I can use discount as well . thank you BREA . you're the best .🙂🙂🙂
I called and talked to Brea who was knowledgeable and able to answer all of my questions. She is funny and a great employee!! Great pick! I will definitely be renting from this facility!!
Brea was amazingly helpful
I went in to inquire about a unit today at this location and was greeted by the most delightful woman Brea. She was so helpful and informative, she showed me the property and a few different options for units. When the time comes this will be the place I go for sure!
This is the best branch of public storage I have ever dealt with. Before going I called the office and spoke with the on-site manager Brea.She was extremely helpful and knowledgeable. When I showed up in person, I was taken care of completely in a timely manner. Great place!!!!
It's way too expensive and the price is increasing again from $113.00 up to $153.00 for a 10x10
I wish it didn't close so early.
6am-6pm M-F
6am-5pm S-S
The inside units have a lot of damage around the door and looking housing.
It appears it's from people trying to break into the units.
Rene was a great help with getting my info together
Rene was Very helpful and thoughtful helping with other stuff.
Rane was quick and made everything easy
Great fits all my needs and wants especially financially..
Awesome staffs. Highly recommend
Worked with Rene, he was friendly and very professional. I felt like I knew him for years. He explained all the details and walked me through how everything works! I will be referring everyone here!
Rene was exceptional in his assistance and professional service. We had gone to several places and they were all less than professional. We are glad we stopped in thank you so much for the assistance.
Rene & Angel helped us transfer spaces really easily, and without a problem. Recommend coming to do service here with them, really satisfied.
Very good storage the representation was very helpful susanna was very cooperative
Excellent service and you can be sure that your belongings will be safe at all times. 👌 Rene did a great job.
Thanks to the Employee Rene for doing a wonderful service of helping me out and handling me setting up a storage for my family and . Appreciate you brotha!!!
Rene did a great job of signing me in today and taking care of my situation. Highly recommend
Rene really helped me a lot today to make an easy, hassle-free rental at a promotional price! He's kind and helpful. Thank you so much
Elona was great very helpful and she good at giving me information. Thanks so very much great service.
Elona very helpful and pleasant. THANK YOU
Rene help out storage look good
Had Elona today and she was super friendly kind and got the job done in a timely manner!
Rene helped me today and did a great job!
The rep for this unit was outstanding, I want to recognize this rep. Angel , keep up the good job. Most of the time at places like this does not care or help you but Angel was different. Thank you!!
Love these gals. Very helpful and sweet.
Angel was awesome & very efficient in helping me with a transfer of my storage unit. Location was in Auburn wa. Ty again Angel,
The employee was fast to help and real sweet and great
I visited here this morning and Rose was at the front desk. She helped me get the right storage unit for me and she was very informative and helpful and friendly. She answered all of my questions and was able to get me through the paperwork process and into my new storage unit painless, easy and quick. I would recommend you guys because of Rose. Once again thanks Rose you rock.
I forget the lady's name but she has been super. She has helped us schedule storage and was super helpful. She even responded to the many changes I made while trying to get the best storage situation. Public Storage is our number one place for our storage needs. They are making our move awesome.
Rose was an amazing representative and I would definitely be happy to come back just from her customer service she gives
Here's what I know, the place is clean and secure two things I can really appreciate about a storage facility. Two people that have been awesome ... ask for Rose or Caroline both which have been outstanding at facilitating my needs at this Public storage facility not to mention friendly end knowledgeable.
kaorline was friendly and very helpful
Rose was great. We tried Rent by phone and got stuck. But I went into the office and we competed the rental in person. And it went well.
Five stars to the two Ladies whom helped me fix the issues I had at hand today. Customer service at its finest. I look forward to keeping buisness here and spread the word of these two employees and how they went above and beyond to insure I was taken care of today. I appreciate you both. You have my future recommendations when any one I know or don't inquire about a good place to rent from. Thank you.
*If I was your Mgr, And I saw or knew of how you both handled a customer like you have today, I with out a doubt would bump your pay. Good job to you both...kudos
Rose was very helpful. She had all the answers I was looking for and she was more than pleasant to work with. All in all, a great experience.
I called looking around for a storage unit and Destin answered all my questions. A lot of times now you can hear the annoyance through the phone but Destin seemed happy to answer my long list of questions. Will definitely be renting here when I'm ready to make the commitment!
Was helped by Destin, he was very knowledgeable and helpful. Nice and respectful.
Overall, had a really great experience!
Fast & friendly service. The CSR was very clear at explaining things very well.
Karoline was very helpful. A great person helped me a lot.
Rose was a WONDERFUL HELP!
I just love this place super friendly staff Jazzline was a big help thank you so much I appreciate you 😁 if I could give her 20 stars I would... She is what customer service is all about
Hello I went my public storage today! At 8 16th St NW. I was attended by this lady name KIM. She was so wonderful and helpful. She was the best! And helped me with my unit. I wanted to say Thank you for all your patience and courage that you did today!
The man was courteous and helpful.
Blain was super helpful and knowledgeable he made our public storage experience a pleasure!!!
Jazz Lynn was so patient and went the extra mile to help us get set up in our unit! Thank you for being so kind and patient to my toddler during the process!
Jasslynn was a great help she made my day
Blaine was 10 star!! Very personable very informative and honestly he made me want to rent at this location! 16th St. in Auburn, Washington!
So organized, smooth, lot of options of convince. Yes! Thank you
Aimee was very helpful today in getting my rental set up
Couldn’t get through to original storage in Kent/Des Moines so we drove here to the nearest Public Storage in Auburn off 16th st. Went in very upset & disappointed HOWEVER the young man working the front counter-Mr. Blaine, what GREAT CUSTOMER SERVICE. Which is so hard to find nowadays. He was very helpful, understanding & knowledgeable. Kudos to him & hope his superiors recognize him for his awesome act of service. Very rare to find! Kudos to Blaine!!
Blaine helped me adjust some fees on my account because I was out of state and needed help setting my autopsy back up, he helped me with my problem and got the fees adjusted I’m grateful for the good customer service!
Aimee’s service was excellent very helpful
Amy thanks u for your help u was so nice to me
We ordered the wrong size and had to make a fast adjustment! Amy was amazing to work with and help us out! December 29, 2022
Blaine at the 8 16th st location in auburn is the MAN!!!!! I appreciate him sooo much. I always have had terrible experiences with storage companies. He was the first person to remember we are human. Happy Holidays and thank you!
Aimee is the best give good customer service. Listen and polite and understanding. Thanks for help. I am current customer here at this location.
It was ok. Guy in office wasn’t sure about a lot said he had not got to much training at that property. I’ve been with PS for over 40 years that was a Frist. I should’ve bought stock lol 😂
Thanks Adria for all the help yesterday great customer service 😃
Very nice people. Set up really quick and easy. Thanks. Unopi fishing on YouTube.
Adria was very helpful in facilitating a rate adjustment at another location rather than having to move to this location. Great service!
Ariel always is an amazing help! I recommend her 10 out of 10. Thanks for all your hard work!!
It was a great experience it didn't take us long to get our storage ready and it didn't take very long the lady was really nice and it all went well