Public Storage Self-Storage Units at 3716 166th Pl NE, Arlington, WA

We had a great experience with the help from Gina back in January when we rushed to move our belongings to the storage unit. Today we moved all of our belongings out and Gina was just as helpful. Thank you!

Update: Gina is golden. I worked with Gina when renting my first and second units. Gina was the main person I always worked with on many occasions. She was always helpful and great to work with. Working with her for over 2 years was always a pleasure. She is priceless and represents the Public Storage Company at 110%. Jennifer was awesome. Great customer service and went above and beyond for my needs. She is a great asset to your company.

Wonderful management! Nice, clean, private and hidden property!

Gina was very helpful with the online rate! Got me all set up even on a Sunday!

This place is cleaner than my kitchen, and trust me, that’s saying something, and the staff—led by Gina, - Jason, and Jennifer—are not only on point all the time but also incredibly friendly and helpful. Even Grumpy Cat would crack a smile in this impeccably tidy haven. I highly recommend.

My current Public Storage office was closed my bill was late . I went to the other Public Storage close by and luckily received help by their office going out of the way to make sure everything what's taken care of. Thank you

Nice clean modern place at competitive prices. Gina in the office was great. -- This review was left when it was "Simply Self Storage" in early 2023. When Public Storage bought it out and took over, it became more expensive and much less secure. --

Was awesome thanks

I don’t know how they do it. it It’s truly amazing how Gina and her team can enforce rules while maintaining a friendly atmosphere amidst a diverse community. Their ability to strike this balance is commendable and deserves recognition. As a result,The site remains clean and welcoming, reflecting their dedication to creating a harmonious environment. I feel safe and respected knowing that rules are upheld while fostering a sense of family camaraderie on the premises

Clean, secure, with plenty of driving/loading room

Exceptional service! The staff, especially Gina ,went above and beyond to assist me. Super friendly and always willing to help. Highly recommend!

Gina was absolutely wonderful to work with, professional and informative. I'm older and she was patient with me and helpful. Nice facility, great management. Would definitely recommend!

Thank you good service

Gina was the best to deal with. Definitely recommend!

Gina was so helpful walking us through our first storage unit experience. Very secure and clean facility with an awesome store manager! Thanks Gina 😊

Great service, and great people. Very professional!

I love it here! They have a phone app where you push a button on an app to open the door! Makes it so much easier.

My experience at this particular public storage has been a breath of fresh air compared to other storage sites I’ve been too in the past. That symbolic and literal. It’s always clean and easy…The manager here is the pivotal point. She’s friendly and super helpful….i encore

Great facility! Gina is awesome to work with!! Super helpful. 10/10

So far so good, Its my first time using a storage unit. I'm very happy with my choice. Gina the manager there is very caring and knowledgeable.

Gina was amazing from start to the end of my rental, I was going through a really hard time and in a tight position. She understood and listened and did what she was able to and work with me to save my belongings. I’ve rented storage units in the past and none of them really actually care and you’re just a number, but not with Gina!!! Highly recommend renting here if you want to feel that your belongings will be safe and looked after.

The manager of this storage unit is very well versed in her job and has a dedication to leaving customers with a smile on their face and satisfied with their move in. She has an uplifting spirit and I highly recommend renting a unit here.

Was very helpful got my unit closed before I had to pay for another month! Awesome service

Gina was such a pleasure to work with when I moved back to the Arlington area and I had had to return the U-Haul trailer so this was very helpful to have the staging area that allowed me to go through everything and get prepared for my move in to my new place.

Gina is amazing and was very helpful

Excellent service, thank you.

So this is Public Storage now. We moved out of our unit 3 days ago. Gina was most helpful. It was pouring down rain so I didn't have time to sweep it out and she took care of everything for me. She is personable and all around positive. I appreciated her throughout the process as well as when I came in and did my monthly payments. Thank you Gina

Had a unit for a few months and everything was great. Gina is wonderful and helpful.

My rented space is perfect for my current needs and the price is absolutely the best! The site is well kept, inside and out. My property is kept safe and secure!

Gina, the manager at this location and is so wonderful. She has made our experience the best. Always helpful and professional.

I recommend this facility always clean and Gina best customer service experience ,my belongings are 100%secure here I been customer for almost 2years never had any issue

Gina was so helpful helping me resign my lease agreement, also phone & email access. She took me thru the whole process with much patience. Thank you Gina!!!

Review is for facility manager & facility only, not for Public Storage as it was bought 1day before my move out. I stored here for 3yrs & facility is overseen by the Manager Gina who also lives right on site. Gina is an excellent employee and it shows by being retained & so-called "re-trained" by now 3 owners of this same facility. Gina knows her stuff, is a major multi-tasker and has always been pleasant, informative and helpful, no matter what is going on around her or thrown at her. You are in the best of hands with Gina!! The facility is clean & in a fairly low-crime area...at least for now. All units are outdoor accessible and none are climate controlled. "To my knowledge," there were no break-in's and only 1 "possible" attempt in the 3yrs I was there. The facility is gated, has great cameras, each unit individually alarmed and with a manager that lives on-site makes for a great combination. My reason for leaving facility is twofold. Moved from the area & price. When I moved in, it was privately owned & with insurance I paid $142 month. When the next owner's bought it a few months ago, shortly after buying it they jacked up the price of unit & insurance considerably and had numerous computer & website issues as well as making me pay extra to NOT go "auto-pay". Upon moving out, I was paying $175!! This new owner, Public Storage, appears to be keeping the price on this higher end. I guess the Arlington/Smokey Point area is growing so fast that it's commanding higher prices than what it used to, excluding inflation. I "would" recommend this facility if you can afford it & you can't go wrong with being taken care of by Gina. As for Public Storage, I cannot rate them as I have not done business with this company except for the 3day takeover notice.

My name is Chris Harris and I wanted to put a shout out to Miss Gina! She really helped me out a lot , she gets 5 stars . I recommend them 100%. Thank you Gina for all your help! You’re a rock star

Friendly, helpful and very informative. Made this a very pleasant experience

Can’t say enough about simply storage very nice newer clean facility. And Gina the manager is wonderful to work with always friendly and helpful.

I signed up for my first storage unit and couldnt be happier with the customer service. Gina at the front desk was very polite and professional.

Renting a unit online was very easy. Gina, the property manager, had everything all set up for me by the time I came to see the unit in person. She was very friendly and welcoming! The entire property is fenced and there are several cameras set up all throughout, so I feel comfortable storing my things here.

Great service and prices for various styles of units.

Gina has been great with accommodations very helpful and pleasant . Great work ethic

Gina was super helpful and nice, made it super easy to get a storage unit and super cheap

Welcoming and helpful. EASY AND FRIENDLY

I rarely feel the need to leave reviews unless I have experienced above and beyond type of services and Gina has certainly done just that. Gina, the location manager, has been extremely helpful and accommodating through our process of renting a unit at Simply Self Storage. Her professionalism and attention to details is what made us choose Simply Self Storage. The location is clean and new, just awesome.