Public Storage Self-Storage Units at 3716 166th Pl NE, Arlington, WA

Had a storage unit here for over a year. The facility is very clean and offers climate controlled units. The property manager Gina is extremely helpful and responsive. Never had any issues getting in touch with her. If she wasn’t at the property and I left a message she always returned my call ASAP. I really got the sense that Gina prioritized the security of all the units on the property.

I know several people who have stored and are still storing at this location; we are all pleased with the experience.

The manager is super nice and on top of everything! Definitely recommend renting here

Awesome staff! Really friendly and easy to move in and out. I didn’t even give a long notice and they said as long as I’m out by the end of the month I wouldn’t be charged. Highly recommend

I stopped in to view the facility. Gina was very helpful and the place was very clean and we'll organized. I'm not quite ready for a storage unit that that will be the place I would go.

Good location just a little pricey for what it is but everyone wise is around the same cost or more.

Hi tech storage.

Amazing, great personality and very helpful when needed!

Gina was great very helpful, friendly,patience, great service

One of the better interactions I’ve had in searching for a storage unit in the area, Gina was very helpful. I had a couple other locations that were closer to my current residence but she sold me in her positive cheerful attitude. Location is unkept very well and the few units she walked me around to help me decide on the size were in immaculate condition.

Good service excellent time price is great Gina is a good employee

Gina was great and super helpful. Knew where everything else and helped us with the app.

Gina runs this place like it’s Fort Knox. I’m convinced they could store the crown jewels here, and not even dust would get in. Gina and her team are pros. They keep the place spotless and my stuff safe- thanks Gina and staff! -Beef

Jennifer was wonderful helping me get the best deal and move in quickly :)

Gina is the best. Helpful, responsive and professional.

Gina was absolutely wonderful, very patient and kind with my husband who was very blunt with his questions. She was informative and fun, the storage space is accurate, and and I would absolutely would recommend this establishment.

Excellent, friendly and professional customer service. Staff really went out of their way to be helpful. Clean, well managed storage facility.

When I first called Public Storage, I was in a very rough spot, and my frustration probably came through the phone when I implied she shouldn’t take a lunch..Gina handled it with such grace and professionalism that my day turned smooth. So smooth, in fact, I ended up extending my stay for an extra three months just because of her stellar service! She won my respect on that very first call and has not missed beat since. Highly recommend this place!

We had a great experience with the help from Gina back in January when we rushed to move our belongings to the storage unit. Today we moved all of our belongings out and Gina was just as helpful. Thank you!

Update: Gina is golden. I worked with Gina when renting my first and second units. Gina was the main person I always worked with on many occasions. She was always helpful and great to work with. Working with her for over 2 years was always a pleasure. She is priceless and represents the Public Storage Company at 110%. Jennifer was awesome. Great customer service and went above and beyond for my needs. She is a great asset to your company.

Wonderful management! Nice, clean, private and hidden property!

Gina was very helpful with the online rate! Got me all set up even on a Sunday!

This place is cleaner than my kitchen, and trust me, that’s saying something, and the staff—led by Gina, - Jason, and Jennifer—are not only on point all the time but also incredibly friendly and helpful. Even Grumpy Cat would crack a smile in this impeccably tidy haven. I highly recommend.

My current Public Storage office was closed my bill was late . I went to the other Public Storage close by and luckily received help by their office going out of the way to make sure everything what's taken care of. Thank you

Nice clean modern place at competitive prices. Gina in the office was great. -- This review was left when it was "Simply Self Storage" in early 2023. When Public Storage bought it out and took over, it became more expensive and much less secure. --

Was awesome thanks

I don’t know how they do it. it It’s truly amazing how Gina and her team can enforce rules while maintaining a friendly atmosphere amidst a diverse community. Their ability to strike this balance is commendable and deserves recognition. As a result,The site remains clean and welcoming, reflecting their dedication to creating a harmonious environment. I feel safe and respected knowing that rules are upheld while fostering a sense of family camaraderie on the premises

Clean, secure, with plenty of driving/loading room

Exceptional service! The staff, especially Gina ,went above and beyond to assist me. Super friendly and always willing to help. Highly recommend!

Gina was absolutely wonderful to work with, professional and informative. I'm older and she was patient with me and helpful. Nice facility, great management. Would definitely recommend!

Thank you good service

Gina was the best to deal with. Definitely recommend!

Gina was so helpful walking us through our first storage unit experience. Very secure and clean facility with an awesome store manager! Thanks Gina 😊

Great service, and great people. Very professional!

I love it here! They have a phone app where you push a button on an app to open the door! Makes it so much easier.

My experience at this particular public storage has been a breath of fresh air compared to other storage sites I’ve been too in the past. That symbolic and literal. It’s always clean and easy…The manager here is the pivotal point. She’s friendly and super helpful….i encore

Great facility! Gina is awesome to work with!! Super helpful. 10/10

So far so good, Its my first time using a storage unit. I'm very happy with my choice. Gina the manager there is very caring and knowledgeable.

Gina was amazing from start to the end of my rental, I was going through a really hard time and in a tight position. She understood and listened and did what she was able to and work with me to save my belongings. I’ve rented storage units in the past and none of them really actually care and you’re just a number, but not with Gina!!! Highly recommend renting here if you want to feel that your belongings will be safe and looked after.

The manager of this storage unit is very well versed in her job and has a dedication to leaving customers with a smile on their face and satisfied with their move in. She has an uplifting spirit and I highly recommend renting a unit here.

Was very helpful got my unit closed before I had to pay for another month! Awesome service

Gina was such a pleasure to work with when I moved back to the Arlington area and I had had to return the U-Haul trailer so this was very helpful to have the staging area that allowed me to go through everything and get prepared for my move in to my new place.

Gina is amazing and was very helpful

Excellent service, thank you.

So this is Public Storage now. We moved out of our unit 3 days ago. Gina was most helpful. It was pouring down rain so I didn't have time to sweep it out and she took care of everything for me. She is personable and all around positive. I appreciated her throughout the process as well as when I came in and did my monthly payments. Thank you Gina

Had a unit for a few months and everything was great. Gina is wonderful and helpful.

Gina, the manager at this location and is so wonderful. She has made our experience the best. Always helpful and professional.

I recommend this facility always clean and Gina best customer service experience ,my belongings are 100%secure here I been customer for almost 2years never had any issue

Gina was so helpful helping me resign my lease agreement, also phone & email access. She took me thru the whole process with much patience. Thank you Gina!!!

Review is for facility manager & facility only, not for Public Storage as it was bought 1day before my move out. I stored here for 3yrs & facility is overseen by the Manager Gina who also lives right on site. Gina is an excellent employee and it shows by being retained & so-called "re-trained" by now 3 owners of this same facility. Gina knows her stuff, is a major multi-tasker and has always been pleasant, informative and helpful, no matter what is going on around her or thrown at her. You are in the best of hands with Gina!! The facility is clean & in a fairly low-crime area...at least for now. All units are outdoor accessible and none are climate controlled. "To my knowledge," there were no break-in's and only 1 "possible" attempt in the 3yrs I was there. The facility is gated, has great cameras, each unit individually alarmed and with a manager that lives on-site makes for a great combination. My reason for leaving facility is twofold. Moved from the area & price. When I moved in, it was privately owned & with insurance I paid $142 month. When the next owner's bought it a few months ago, shortly after buying it they jacked up the price of unit & insurance considerably and had numerous computer & website issues as well as making me pay extra to NOT go "auto-pay". Upon moving out, I was paying $175!! This new owner, Public Storage, appears to be keeping the price on this higher end. I guess the Arlington/Smokey Point area is growing so fast that it's commanding higher prices than what it used to, excluding inflation. I "would" recommend this facility if you can afford it & you can't go wrong with being taken care of by Gina. As for Public Storage, I cannot rate them as I have not done business with this company except for the 3day takeover notice.

My name is Chris Harris and I wanted to put a shout out to Miss Gina! She really helped me out a lot , she gets 5 stars . I recommend them 100%. Thank you Gina for all your help! You’re a rock star

Friendly, helpful and very informative. Made this a very pleasant experience

Can’t say enough about simply storage very nice newer clean facility. And Gina the manager is wonderful to work with always friendly and helpful.

I signed up for my first storage unit and couldnt be happier with the customer service. Gina at the front desk was very polite and professional.

Renting a unit online was very easy. Gina, the property manager, had everything all set up for me by the time I came to see the unit in person. She was very friendly and welcoming! The entire property is fenced and there are several cameras set up all throughout, so I feel comfortable storing my things here.

Great service and prices for various styles of units.

Gina has been great with accommodations very helpful and pleasant . Great work ethic

Gina was super helpful and nice, made it super easy to get a storage unit and super cheap

Welcoming and helpful. EASY AND FRIENDLY

I rarely feel the need to leave reviews unless I have experienced above and beyond type of services and Gina has certainly done just that. Gina, the location manager, has been extremely helpful and accommodating through our process of renting a unit at Simply Self Storage. Her professionalism and attention to details is what made us choose Simply Self Storage. The location is clean and new, just awesome.

Great staff full of energy very clean units and a very secure site would definitely recommend to anyone looking

Helpful, friendly, and knowledgeable

I had such a great experience renting a storage unit today! Gina was lovely and so very helpful! The grounds are clean and well kept. I am so great to have found Simply Self Storage.

I had such an amazing experience! Nathan was awesome! He was able to find the best deal for me. The facility was very clean compared to others. If anyone needed storage I would definitely recommend this location with nathan!

Gina was amazing. She is very helpful and easy to talk with. She stays very calm through any and all distractions. Thank you Gina

Office personnel very customer oriented

Space was clean and the unit was accessible and safe. The staff was friendly and efficient!

Great service friendly and quick. No issues our experience was wonderful very happy all and all. I will recommend this place to friends.

Excellent staff! Made everything very easy for me to rent my storage unit and was always readily available for any questions I hade! Highly recommend this place!!

Gina was very helpful and made sure the move in process was quick and easy!!

The office people can be so nice and respectful. Just have to communicate. Place is kept clean and security is good.

Gina has always treated me well and always takes great care of the property!

Very pleasant and informative

Gina has been a great help with our storage needs. Her beautiful smile and friendly demeanor make our visits most enjoyable. We feel secure with our belongings and appreciate the level of security. You have a real asset on your team. Thank you!

Love it

Great Customer service

Awesome facility

Loved this place was quick and easy. Lady behind the desk ,Gina, was very helpful.

Friendly staff… clean facilities… great place to store your belongings

Pleasant and easy! Working with Gina is delightful she made the process painless for us and I would recommend anyone to sore your items here!!

I came in to get a storage unit and Gina the gal at the front desk was super helpful, showed me around the property, showed me the unit, and showed me how to operate the gate access. I would recommend all my friends and family to Gina. She went above and beyond.

This is a wonderful storage facility to work with. I no longer needed the storage so just moved out but Gina in the front office was very nice to work with and made the process very easy. I felt my belongings were safe and loved the heated storage.

Gina was friendly and very helpful. The grounds and unit was clean. I have been in there a couple of times in the last year to talk about a unit. Before I made my choice. Thank simply for having an awesome store manager!!!

Always helpful in any situation...

Friendly service and great prices. They helped my boyfriend and I out last minute when we needed a unit!

This storage facility was wonderful. Clean and dry storage units. They did a terrific job of helping keep our belongings secure. Gena, the manager here, was very responsive whenever we had questions or concerns. We would highly recommend this facility!

Gina is super friendly and helpful! Great prices and a quiet area.

Gina, the manager, is amazingly helpful. She was always open to communication, and helped us throughout the 15 months that our things were in storage. Thank you!

First, I would like to say that Gina (the manger), is GREAT!!!! She goes out of her way to accommodate your needs, and is always friendly, with a smile. The storage facility is always clean and safe. I have rented here for almost 3 years. If I ever need storage again, I would definitely come back to this facility..

I have used this storage facility for a year. I made my selection because it was close to where I live and because it appeared to be well kept. I have not been disapointed in how it has been maintained and feel very comfortable knowing my belonging were in a safe environiment. Gina, the manager at this location has always been very friendly and easy to communicate with. She has had answers to my questions and helpful in providing information. I look forward to our brief visits when I come to the office and also know she is very responsible in the mantainence of the property.

They accommodated the need for parking a motorcycle and made sure it wasn’t in the middle of the hallway, making it easier to get in and out of the unit. Kind and friendly service alongside this extra help.

Excellent service, great units and convenient location.

Simply self storage is great!! Easy to get in and out of. Spacious alleys in between buildings. We were able to maneuver a 26 foot moving truck with a car carrier. I can’t say enough good things about Gina!! She’s amazing! She was always available and so willing and ready to help! We’d recommend this place to anyone looking for self storage!

I do not have a unit here but I have visited a friend's. The facility seemed well kept ,clean and not overly crowded

This place is very clean and the manager is very helpful and knowledgeable..

Well maintained and clean facility. Managm was friendly and knowledgeable. Will use again for my storage needs.

Well laid out store easy to locate

The Park was fantastic, facility was extremely clean, staff was always very helpful and communitive. They have no-contact sign up and set up which was very helpful during COVID.

Great folks. Very well organized. Had a good experience renting a large unit for about 5 months. Thank you!